Instruction/ maintenance manual of the product XL2430T BenQ
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XL Series User Manu al.
2 Cop yright Cop yright © 2014 b y BenQ Corpor ation. All rights r eser v ed. No part of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated i.
3 Ser vicing Do not attempt to ser vice this pr oduct y ourself, as opening or r emoving co v ers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing.
4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Disclaimer ........................... ..........................................
G-SYNC mode: Picture me nu ..................... ............................................. .................. ................. .......... 60 G-SYNC mode: Picture Advanc ed menu ................... ...................... ..........................
6 Getting st arted Getting star ted When unpacking please check you ha ve the follo wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement.
7 Getting started USB Cable Video Cable: D-Sub (Optional accessor y for models with D-Sub inputs, sold separately) Video Cable: D VI-D Dual Link Video Cable: HDMI (Optional accessor y , sold separatel.
8 Getting to k now your moni tor Getting to know y our monitor Fr ont view Back vie w 1. Infrared (IR) sensor (XL2420TX only) 2. Contr ol buttons 3. P ow er button 4. Infrared (IR) emitter indicator 2 3 1 4 1. A C Pow er Input jack 2. Cable management hole 3.
9 Getting to know your monitor Back vie w (for models with G-SYNC module) 6. S Switch sock et 7. Displa yPort sock et 8. D-Sub sock et 9. D VI-D socket 10. HDMI sock et x 2 11. USB port (upstr eam; connecting to the PC) 12. USB port (downstr eam; connecting to USB devices) 13.
10 Getting to k now your moni tor 7. S Switch sock et 8. D VI-D socket 9. HDMI sock et x 2 10. Displa yP ort socket 11. USB por t (upstr eam; connecting to the PC) 12.
11 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following illu strations are for y our ref erence onl y .
12 How to assemble your monitor hardware (For XL2420) T urn the stand counter clockwise to align the ar r ow at the end of the stand with the one on the monitor base ( ). Raise the thumbscre w lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back.
13 How to assemble your monitor hardw are Raise the thumbscr ew lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. XL2720 Orient and align the st and arm with the monitor ( ), push them together until the y click and lock into place ( ).
14 How to assemble your monitor hardware Y ou should position the monitor and angle the screen to minimize unwanted reflections fr om other light sources. 2. Connect the PC video c able A vailable input and output jacks ma y var y depending on the purchased model.
15 How to assemble your monitor hardw are T o Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI por t on the monitor . Connect the o ther end of the cable to the HDMI port of a digital output device. T o Connect the DP Cable Connect the plug of the DP cable to the monitor video sock et.
16 How to assemble your monitor hardware Connect USB devices via othe r USB ports (downstr eam) on the monitor . These downstr eam USB ports transmit data between connected USB devices and the upstr eam port. See pictur e on the right. 5. Connect the S Switch to the monitor .
17 How to assemble your monitor hardw are T urn on the monitor by pressing the pow er button on the monitor . T urn on the computer too, and f ollow the instructions in Getting the most fr om your BenQ monitor on page 25 to install the monitor softwar e .
18 How to assemble your monitor hardware How to detach the stand and the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power bef or e unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable.
19 How to assemble your monitor hardw are T urn the stand clockwise so that the arr o w on the bottom of the stand points to RISER UNLOCK ( ). And then detach the base from the stan d () . (For XL2720) Raise the thumbscr ew lid ( ) and r elease the thumbscre w as illustrated ( ).
20 How to assemble your monitor hardware And then detach the base from the stand. XL2720 Y ou can remove the headphone hook as illustrated. K eep the headphone hook somewher e safe.
21 How to assemble your monitor hardw are Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the desired height.
22 How to assemble your monitor hardware Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a portrait vie wing orientation, the disp la y has to be rotated 90 degr ees. Right-click the de sktop and select Screen resolution fr om the popup menu.
23 How to assemble your monitor hardw are Vie wing angle adjustment Y ou ma y position the scr een to the desir ed angl e with -5° to + 20° moni tor tilt, 70° (left and right total) monitor swiv el , and 130 mm monitor height.
24 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA st andard mount with 100mm pattern, allo wing the installation of a wall mount brac k et. Bef or e starting to instal l a monitor wall mounting kit, please r ead the pr ecautions car efully .
25 Getting the most fr om your BenQ monitor Getting the most fr om y our BenQ monitor T o gain the most benefit fr om y our ne w BenQ color LCD flat scr een monitor , you should install the custom BenQ LCD Monitor driver so ftwar e as provided on the BenQ LCD Monitor CD-R OM.
26 Getting the m ost from your BenQ monitor How to install the monitor on a ne w computer This instruction details the procedur e for selecti ng and installing the BenQ LCD Monitor driv er software on a ne w computer which has never had a monitor driver installed bef or e.
27 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Microsoft Windows computer . It is curr ently tested as compatible for Windows 8.
28 Getting the m ost from your BenQ monitor How to install on Windo ws 8 (8 .1) system (selected models only) 1. Open Display Properties . Mov e the cursor to the low e r -ri ght of the screen or pr ess the W indows + C buttons on the k e yboard to bring up the Charm bar .
29 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to St ar t , Control Panel, Hardware and Sound, Devices and Printers and right-click the name of y our monitor fr om the menu.
30 Getting the m ost from your BenQ monitor How to watch 3D content on y our monitor Y our monitor suppor ts pla ying thr ee-dimensiona l (3D) content transfer r ed thr ough D VI-D Dual Link or DP cable, depending on the purchased model.
31 Getting the most fr om your BenQ monitor For models with G-SYNC module, adjust the brightness during 3D pla yback under G-SYNC mode > Picture > NVIDIA® 3D LightBoost ™. See Switching betw een Classic and G-SYNC modes (for models with G-SY NC module onl y) on page 40 f or details on mode switch.
32 How to adjus t your monito r How to adjust y our monitor The contr o l panel All OSD (On Screen Displa y) menus ca n be accessed by the contr ol k eys. No . Name Description 1. Contr ol k e ys Accesses the functions or menu items displa yed on the scr een, right next to each ke y .
33 How to adjust your monitor The S Switch Apart from the contr ol ke ys, S Switch also pr ov ides a quick wa y to contro l and access the OSD menus. • Y ou need to connect the S Switch to your moni tor prior to use . Follo w the instructions in Connect the S Switch to the monitor .
34 How to adjus t your monito r Basic menu operation Y ou can use the OSD menu to adjust all the settings on y our monitor . 1. Press an y of the co ntr ol k e ys. Alternativ el y , pr ess the wh eel or the r eturn button on the S Switch. 2. The hot k e y menu i s displa yed.
35 How to adjust your monitor Contr olling the displa y with Disp la y Pilot (selected models only) The pr ovided Display Pilot softwar e on the CD is an altern ativ e to contr ol the displa y . The main functions include: • Control of the OSD men us.
36 How to adjus t your monito r Initial setup for pla ying games Y ou can optimize the monitor to enhance your gaming experien ce. Y ou might want to star t with the follo wing settings. 1. Set the scr een r efresh rate to 144 Hertz (14 4 Hz). a. Right-click the desktop and se lect Screen resolution .
37 How to adjust your monitor b. Go to the setup menu in y our game, and chan ge the frame rate or screen r efresh rate to 144 Hz. Refer to the Help document that came with y o ur game for details. T o check if the screen r efresh rate has been changed, select Menu fr om the hotke y menu on your monitor , and go to System and Information .
38 How to adjus t your monito r Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the cu rr entl y displa yed image to the scr een.
39 How to adjust your monitor 1. Adjust the related a vailable se ttings in differ ent OSD menus. 2. After all setting s ar e done , go to Save Settings and sa ve as one of the game modes. Alternativ ely , press and hold one of the game mode buttons (labeled 1~3) on S Switch to sa v e as one of the game modes.
40 How to adjus t your monito r Using Smar t Scaling Y ou can resize y our displa y by Smart Scaling . 1. Go to Picture Advanced and Smart Scaling . 2. Adjust the value. Using Instant Mode While pla ying games, y ou can dimini sh the input lag by activating Inst ant Mode .
41 How to adjust your monitor 4. If your ar e desir ed to switch to another mode, star t with Step 2 again. If you ar e pr ompted with the message No Cable Connected or No Signal Detected , check the following: - if the cable connection required f or the se lected mode has been established properly .
42 Navigating the main menu Na vigating the main menu Y ou can use the OSD (On Screen Displa y) menu to adjust all th e setti ngs on y our monitor . Pr ess any of the contr ol k e ys, or the wheel, or the r eturn button on the S Switch to bring up the hot k ey men u.
43 Navigating the main menu Displa y menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear .
44 Navigating the main menu Phase Adjusts the pix el clock phase timing to synchr onize with the analog i nput video signal. See also: Pictur e optimization on page 38 .
45 Navigating the main menu Engine Switch menu (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear .
46 Navigating the main menu Pictur e men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pear .
47 Navigating the main menu Black eQualizer Brings out the dark shades by incr easing the brightness without changing those of the light shades. If the image is too bright or barel y contains any dark shades, adjusting the valu e of Black eQualizer may not show m uch change to the image .
48 Navigating the main menu Inst ant Mode Adjusts the image pr ocessing to diminish input lag. Y ou can ha ve a real-time experien ce while pla ying games. T o optimize the picture quality , disab le Inst ant Mode if the source is interlaced vi deo . T o check the r esolution of the video source, go to System and Information on the monitor .
49 Navigating the main menu Pictur e Advanced men u A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear .
50 Navigating the main menu FPS1 For pla ying FPS (First P erson Shooting) games. FPS2 RTS For pla ying R TS (Real- time strateg y) games. Gamer1 Applies customized displa y settings. For details on setting up a game mode, see Setting up your own game mode on page 38 .
51 Navigating the main menu 19" (5:4) (XL2720 only) Displa ys the input image as if on a 19" monitor of 5:4 aspect ratio . 19"W (16:10) Displa ys the input image as if on a 19"W monitor of 16:10 aspect ratio . 21.5" (16:9) Displa ys the input image as if on a 21.
52 Navigating the main menu HDMI 3D Format (XL2420TX only) Selects an appropriate f o rmat to pla y 3D content. Contact your 3D content pr o vider for the corr ect pla yback form at. • 2D • FramePacked • Side-by-Side • T op Bottom HDMI RGB PC Range Determines the range of color scales.
53 Navigating the main menu Sa v e Settings menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear .
54 Navigating the main menu Audio menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pear .
55 Navigating the main menu System menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear .
56 Navigating the main menu OSD Settings Language Sets the OSD menu language. The language options displa yed on your OSD ma y differ fr om those shown on the righ t, depending on the product supplied in y our region.
57 Navigating the main menu Custom Key 1 Sets the function to be a ccessed by custom k ey 1. • Engine Switch (for models with G-SYNC module) • Picture mode • Display Mode • Smart Scaling (not .
58 Navigating the main menu HDMI Auto Switch When this function is activate d, HDMI port will be in the input auto select loop . Othe rwise, HDMI can only be selected by input select or b y hot k e y .
59 Navigating the main menu G-SYNC mode: Engine Switch menu (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out.
60 Navigating the main menu G-SYNC mode: Pictur e men u (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings.
61 Navigating the main menu Low Blue Light (selected models only) Decreases the blu e light emitted fr om the displa y to r educe the risk of blue li ght exposur e to y our e yes.
62 Navigating the main menu G-SYNC mode: Pictur e Advanced men u (F or models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out.
63 Navigating the main menu Fast Gaming For pla ying fast-paced games. ULMB (Ultra Low Motion Blur) Reduces motion blur in games or during video pla yback. Not applicable for 3D pla y back. Available when r efr esh rate is 85 Hz, 100 Hz, or 1 20 Hz. Note the impacts of th e ULMB function once activated.
64 Navigating the main menu G-SYNC mode: System menu (F or models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings.
65 Navigating the main menu Item Function Range OSD Settings Language Se ts the OSD menu language. The language options disp la y ed on your OSD ma y differ fr om those sho wn on the righ t, depending on the product supplied in y our r egion.
66 Navigating the main menu Information Displa ys the current monitor p r operty settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Mode Reset All Resets all mode , color and geometr y settings to the factor y default values.
67 Troubleshooting T r oubleshooting Fr equently ask ed questions (F A Q) The image has a faulty coloration. • The default Picture Mode might be set fo r a specific type of game. If you pr efer other pictur e modes, go to Picture Advanced and change setting in Picture Mode .
68 Trouble shooting No image can be seen. Is the pr ompt on the displa y illuminated in green? If the LED is illuminated in green and ther e is a message Out of Range on the screen, this means you ar e using a displa y mode that this monitor does not support , please change the setting to one of the supported mode .
69 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. No sound can be heard fr om th e connected external speakers. • Remov e y our headphone (if the head phone is connected to the monitor).
An important point after buying a device BenQ XL2430T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BenQ XL2430T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BenQ XL2430T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BenQ XL2430T you will learn all the available features of the product, as well as information on its operation. The information that you get BenQ XL2430T will certainly help you make a decision on the purchase.
If you already are a holder of BenQ XL2430T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BenQ XL2430T.
However, one of the most important roles played by the user manual is to help in solving problems with BenQ XL2430T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BenQ XL2430T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
