Instruction/ maintenance manual of the product ChassisTouch 15 3M
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3M T ouch Systems Proprietary Information 15.1" and 17" ChassisT ouch Flat Panel Display Monitors User Installation Guide 3M Touch System s Read and understand all safety information contained in this document before using this product.
3M T ouch Systems Proprietary Information The inf orma tion in this docum ent is subjec t to change without notice . No part of this docum ent ma y be reproduced or trans mitted in a ny f orm or by any mea ns, electronic or mec hanical, for a ny purpose , without the expre ss written pe rmission of 3M Touch Sy stem s.
3M T ouch Systems Proprietary Information Contents Overv iew Im portant Safety I nform ation ............................................................5 Explanation of Sym bols ....................................................................6 Service and Repair I ndicators .
4 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Chapter 4 Maintenance and Troubleshooting Maintaining Your Touch Monitor .................................................. 27 Touch Screen Care and Cleaning ...
3M T ouch Systems Proprietary Information Ov erv iew Congratulations on the purchase of y our touch monitor, and welcom e to the world of 3M Touch System s — a world where using a com puter is as simple as touching the screen. This guide describes how to set up your 15.
6 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information WA RNING To avoid the risk of f ire which could result in serious injury or death: • Do not remo ve the cover or back of the monitor. To avoid the risk of electric shock w hich could result in serious injury or death: • Do not use a damag ed power supply.
Chapter 1 Overview 3M T ouch Systems Proprietary Information 7 Important Notes: • Plug power cord i nto appropriate power s ource. • Plug pow er cord into a g rounded receptacle. • When unp lugging po wer supp ly cord , pul l on pl ug not co rd .
8 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Whenever y ou contact Technical Support, please provide the following information: • Par t number a nd ser i.
Chapter 1 Overview 3M T ouch Systems Proprietary Information 9 3M Touch Sy stems Worldw ide Offices All offices can be r eached through the website: www.3Mtouch.com. United States 3M To uch Sys tems, I nc. 300 Gr iffin Bro ok Par k Drive Methue n, MA 01844 Uni ted Sta tes Phone : 978-659- 9200 Fax : 978-659- 9400 Web si te : www.
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3M T ouch Systems Proprietary Information CHA PTER 1 Introduction to Flat-Pane l Display s Overv iew The 3M Touch Systems product line of Flat- Panel Display (FPD) touch monitors offers the ChassisTouch m onitor for kiosk, ATM, and industrial enclosures.
12 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information For those applications that require flexibility of input, including gloved hand use, we offer the ChassisTouch in a 5-wire resistiv e touch screen.
3M T ouch Systems Proprietary Information CHA PTER 2 Setting Up Y our ChassisT ouch FPD Monitor This chapter describes how to set up and integrate your 3M Touch System s ChassisTouch FPD monitor into a touch application.
14 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information When choosing y our workspace, select a sturdy , level surface. Also, mak e sure you can easily access the back of the touch m onitor and the computer. Easy access helps ensure a smooth setup of the touch monitor.
Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 15 The ChassisTouch hardware accessory k it includes four brackets, washers, and screws. The mounting holes are located on the sides of the monitor and are threaded to an M4 thread.
16 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information A ccess to the Video Controls The controls for adjusting the video display are located on the back of the ChassisTouch monitor. These buttons let you display the on-screen menu and adjust the phase, im age position, contrast, and brightness.
Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 17 Installi ng the Video Card and Vi deo Dr i ver Before you can connect y our touch monitor, m ake sure y our computer has a video card already installed for the m onitor.
18 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Using the Standard Controls for the Video Card In addition to the standard controls on the m onitor, each video card has several controls that let y ou adjust the display settings.
Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 19 Testing the ChassisTouch FPD Note: The Chassis Touch FPD does not have a pow er statu s light. After connection, the m onitor will switch on autom atically.
20 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information To calibrate the touch screen, open the touch screen control panel and select Calibrate. Follow the directions displayed on the screen. For more inform ation on calibration, refer to the online help or the user documentation.
3M T ouch Systems Proprietary Information CHA PTER 3 A djus ting the V ideo Dis play Your ChassisTouch FPD monitor has sev eral control buttons and an on- screen menu for adjusting the v ideo display. For exam ple: • You can adjust th e pixel clock and ph ase to elimin ate noise.
22 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information • ▼ /DOWN -- Decreases the value of the selected m enu option or m oves to the next menu it em. • ▲ /UP -- Increas es the value of the selected m enu option or moves to th e pre vious menu item.
Chapter 3 Adjusting the Video Display 3M T ouch Systems Proprietary Information 23 Use the UP and D OWN buttons to m ove to the relevant setting . Press the SELECT butt on, and use the UP and DOWN buttons to alt er the setting. Press SELECT to confirm the change.
24 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information OSD Control Selecting the O SD Control option allows y ou to alter the position on the display that the OSD menu w ill appear, and how long the m enu should stay on the screen when no buttons are pressed.
Chapter 3 Adjusting the Video Display 3M T ouch Systems Proprietary Information 25 OSD Controls for the 1 7" Monitor Bright Contra st Horizonta l Vertic al Clock Phase Color Video Level Language .
26 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information If y ou do an Auto configuration, the m onitor will try to find the best Clock Phase setting . I f you are not satisfied with the auto adjustment, please fine-tune the phase m anually as described abov e.
3M T ouch Systems Proprietary Information CHA PTER 4 Maintena nce and T roubles hooting If y ou have a problem setting up or using your m onitor, you m ay be able to solve it y ourself. Before calling 3M Touch Sy stems, try the sugg ested actions that are appropriate to the problems y ou are experiencing with the m onitor.
28 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information • Alw ay s dampen the cloth and th en clean the screen . Be sure to spray the cleaning liquid onto the cloth, not the screen , so that drips d o not seep inside the display or stain the bezel.
Chapter 4 Maintenance and T roubleshooting 3M T ouch Systems Proprietary Information 29 Troubleshooti ng the Touch Scr een If y ou are experiencing problem s with the touch screen, check the following list of com m on installation errors.
30 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Regulatory A gency A pprovals ChassisT ouch 15.1" Monitor Your product complies with the following regul.
Chapter 4 Maintenance and T roubleshooting 3M T ouch Systems Proprietary Information 31.
32 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information ChassisT ouch 17" Monitor Your product complies with the following regulatory standards: • FCC-A • CE • UL/CUL This equipment has been tested and found to com ply with lim its for a Class A digital dev ice, pursuant to Part 15 of the FCC rules.
An important point after buying a device 3M ChassisTouch 15 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3M ChassisTouch 15 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3M ChassisTouch 15 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3M ChassisTouch 15 you will learn all the available features of the product, as well as information on its operation. The information that you get 3M ChassisTouch 15 will certainly help you make a decision on the purchase.
If you already are a holder of 3M ChassisTouch 15, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3M ChassisTouch 15.
However, one of the most important roles played by the user manual is to help in solving problems with 3M ChassisTouch 15. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3M ChassisTouch 15 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center