Instruction/ maintenance manual of the product 500 Avaya
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S oundBrick Model 500 INSTALLATION AND OPERATION MANUAL Quick install instructions on back cover Please leave this manual with the unit at all times Important warranty information enclosed SoundBr.
TABLE OF CONTENTS What is the SoundBrick 500? ............................................................................ 4 System Overview .............................................................................................. 5 Front Panel..
To Order Additional Systems Call: Your Avaya Communications Sales Representative 1-800-247-7000 or Avaya Communications Direct 1-800-451-2100 or The nearest Avaya Communications Authorized Dealer For Technical Assistance Avaya Communications provides a toll-free customer help-line 24-hours a day.
WHAT IS THE SOUNDBRICK 500? The SoundBrick Model 500 is a solid-state digital audio recording and playback device designed to provide a continuous-l oop audio source for telephone message on hold and other single-message applicat ions.
SYSTEM OVERVIEW Front Panel The monitor speaker, tape drawer eject button, and indicator lights are located on the front panel. Main power light Monitor speaker Eject button Play, load, and status lig.
Play, Load, and Status lights Play and Load lights — These lights t ogether indicate the current status of the unit. Play Light Load Light Indication Off Slow flash Unit Empty – no tape, no messag.
Connections Panel The left side panel is where the connecto rs are for external equipment including the power supply, the phone system that receives the SoundBrick's output, and the optional external trigger cable.
TAPE PREPARATION INSTRUCTIONS To get the best audio reproduct ion, it is essential to start with a high-quality recording. In order to load into me mory properly, your au dio tape program must conform to the following guidelines exactly. 1. Use only normal bias (Type I) tapes not exceeding 90 minutes in capacity.
INSTALLATION Step 1 – Set the option switches Set the option select “DIP” switches to match your requirements for play mode, bandwidth, and speaker on/off. “off” “on” Figure 3 - Option Select Switches This example is for illustrative purposes only.
Bandwidth, Switches 2-3 Sets the fidelity of audio messages. There is a tra de-off between audio quality and recording time: The higher the audio quality, the less the storage time. The minutes of memory equ ipped on your unit (4, 8, 16, or 32) is printed on the serial number label on the bottom of the unit, and assumes a bandwidth 3.
12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to trigger hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port Figure 4 - Installation Diagram Connection Instructions 1. Turn the power switch OFF.
Step 3 – Load the tape Messages load into the S oundBrick 500 from a cassette tape supplied by your messaging provider. Turn the power switch on and press the t ape eject button. The motorized tape drawer on the right side of the unit opens like a CD-ROM drive on a computer.
MESSAGE PLAY OPERATION The SoundBrick 500 plays the loaded audio message continuously or only when externally triggered, depending on the pos ition of option select switch 1. Continuous Play The loaded message plays continuously . When the end of the message is reached it plays again from the beg inning in a digital endless loop.
WALL MOUNTING INSTRUCTIONS Using the screw holes on the back plate as a guide, secure two screws into the wall where you want to mount the unit. T hen, hang the unit on the screws.
TROUBLESHOOTING If you have trouble installing or operating th e SoundBrick 500, refer to the table below to help find a solution. If you are unable to solve the problem yourself, contact your dealer for further assistance. Problem or Indication Possible cause and solution Adjust output level knob.
LIMITED WARRANTY AND LIMITATION OF LIABILITY Avaya Communications warrants to you that the product w ill be free from defects in material and workmanship when title passes to you. If you notify Avaya Communications that th e product has failed to operate as warranted within one year of the date title passes to y ou.
FCC NOTICE RADIO AND TELEVISION INTERFERENCE This equipment has been test ed and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FC C rules. These limits are designed to provi de reasonable protection against harmful interference in a resi dential installation.
SoundBrick 500 01/08/2001 18 QUICK INSTALL INSTRUCTIONS 12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to tri gg er hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port For more detailed instructions, read the inside of the manual.
An important point after buying a device Avaya 500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 500 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 500 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 500.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
