Instruction/ maintenance manual of the product 461.2 Auerswald
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User Manual Answering Machine Voice m ail Center 461 .2.
General li mitatio n of leg al responsi bility and appl ication Auerswald products are not designed or intended for use in any life-saving and/or life sup- port application and/or nuclear facility. When us ing our products for such applications a writ- ten agreement b y Auerswald fo r each individual case is necessary in advanc e.
Safety instructions 3 Safety instructions When installing, connecting and operating the Voice m ail Center 461.2 please observe the following instructions: • Connect the connection cable to the appropriate sockets. • Make sure the cables are laid in such a way that accidents cannot occur.
Button allocation 4 Button allocation Playback: Starts playback of incoming messages that have not yet been listened to. If pressed during playback lets you repeat the last 3 seconds. Stop: Ends the current function; is used to close open menus. Answering mode: Switches answering mode on or off.
Button allocation 5 Selection button : Used to select from menus, entry fields and functions that are displayed next to the corresponding button. and Secondary function and playback can be pressed in succession: Starts playback for all incoming messages.
User elements 6 User elements SMS-LED Flashes when there are new, unread short messages. Flashes quickly if the mail inbox is full and there is no more memory for new short mes- sages. LED in the answering mode button Is lit when answering mode is switched on (answering machine active).
Contents 7 Contents Safety instructions.......................................................................................... 3 Button allocation ............................................................................................ 4 User elements .
Contents 8 Entering and saving entries ........................................................................ 30 Summary of possible characters ................................................................ 33 Search entries ......................
Contents 9 Setting options for automatic monitoring ................................................... 70 Settings for automatic monitoring ............................................................... 71 Security lock .............................
Display symbols 10 Display symbols Answering mode switched on. Answering mode switched on, new incoming messages available. Playback Caller's number, telephone answering mode.
Display symbols 11 Entry (text) possible Notes on errors and operation Send/receive short message Switch on/off basic settings, software update, call forwarding .
Getting started 12 Getting star ted Parts supplied Your Voice m ail Center 461.2 package contains: • Voice m ail Center 461.2 • Telephone connection cable RJ-11 (6P/4C) to RJ-11 (6P/4C) • Adapter RJ-11 to TAE • Auerswald Mega Disk • Mains plug 11.
Getting started 13 4 If you want to record outgoing messages from an external source fit the trans- fer cable with the jack plug to the "IN" socket and the cinch plug to the audio output on the external device (audio system, cassette recorder etc.
Outgoing messages 14 Outgoing messages General Your Voice m ail Center 461.2 has 5 individual outgoing messages (OGM 1-5) and one pre configured outgoing message (OGM 6). You can select the OGMs via the selection button next to the OGM symbol. OGM 6 can not be personalised.
Outgoing messages 15 Recording an outgoing message Select the desired OGM using the selection button next to the OGM symbol. The selected OGM is displayed next to the symbol on the bottom right of the display. Press and hold OGM. Wait, you will hear a short tone, a micro- phone is displayed to signal ongoing in- coming message.
Outgoing messages 16 Recording OGMs from an external signal source You can also record professional outgoing messages via the audio input from an external signal source (e.g. cassette recorder). Select the desired OGM using the selection button next to the OGM symbol.
Outgoing messages 17 Checking OGMs Select the desired OGM using the selection button next to the OGM symbol. The selected OGM is displayed next to the symbol at the bottom right of the dis- play. Press OGM briefly . The OGM is played back. The playback symbol, the time that you have already heard and the number of the current OGM are displayed.
Answering mode 18 Answering mode Ensure that sufficient incoming message capacity is available. If necessary delete individual or all incoming messages. If required select the OGM using the selection button next to the OGM symbol. The selected OGM is displayed next to the symbol on the bottom right of the display.
Answering mode 19 Press answering mode again to switch off answering mode. Further incoming calls will not be an- swered. The standby status is displayed. If you record OGM 5 without the option to record (OGM only) when the incom- ing message capacity is full your Voice m ail Center 461.
Playing back and deleting incoming messages 20 Playing back and deleting incoming messages Playing back new incoming messages Press playback. The volume can be set using the control buttons (left/right).
Playing back and deleting incoming messages 21 Repeating Press playback during playback. The last three seconds are repeated. Pausing playback Press stop. Playback is paused. Press playback. Playback continues. Skip Press the selection button next to the go backwards or forwards symbol.
Playing back and deleting incoming messages 22 Deleting individual incoming messages Press the selection button next to the delete symbol during playback. The current incoming message is erased. New message numbers are as- signed to all incoming messages that follow.
Playing back and deleting incoming messages 23.
Monitoring/Personal info (memo) 24 Monitoring/P ersonal info (memo) Monitoring telephone calls You can record the content of important calls. Press the selection button next to the record symbol speed during a call. The device starts to record. A lifted tele- phone receiver is displayed so as to indi- cate an ongoing recording.
Monitoring/Personal info (memo) 25 Personal info (playback) You can record personal information via the in-built microphone. Press the selection button next to the record symbol. Wait, you will hear a short tone, a micro- phone is displayed to signal ongoing re- cording.
Absence manager 26 Absence manager If you leave your office for a while, for example to attend a meeting, your Voice m ail Center 461.2 can inform your callers as to when you will be available again.
Absence manager 27 Press stop. The setting is complete, the LED in the answering mode button lights up and the display shows the absence time. Calls are answered and the caller hears the absence message. Press Answer mode to end the ab- sence manager ahead of time.
Call list 28 Call list The last 50 calls received are saved in call list with their date and time. If the caller's telephone number is transferred during a call then this is also displayed. If the tele- phone number matches one from the telephone book, the caller's name is dis- played.
Call list 29 To delete an entry press the selec- tion button next to the delete sym- bol. The entry is deleted. 2s To delete the whole call list press the selection button next to the de- lete symbol for 2 seconds. The entire call list is deleted. To exit the list press stop.
Telephone book 30 T elephone book General The telephone book manages the names and telephone numbers of your business partners. You can save up to 100 entries.
Telephone book 31 ... Enter name. You reach the individ- ual letters by pressing the individual entry button once or more. Example: You require "M". Press forwarding button three times (the "M" is in the third position on this button).
Telephone book 32 You can insert a character by pressing secondary function and the control button (down). An empty space is inserted to the left of the cursor. To delete an entry move the cursor to the location and press the selec- tion button next to the delete sym- bol.
Telephone book 33 Summary of possible characters Button Occupancy (ABC) Occupancy (abc) Occupancy (12!?) A B C D E Ä É a b c d e ä é è , . ? ! : ‘ ; “ F G H I J f g h i j ì ( ) - + & = %.
Telephone book 34 You can enter (up to 5) other letters for the search using the control button (right) and the correspond- ing entry keys. The corresponding entries are displayed for selection. Checking and changing entries Search for names as described under "Search entries".
Telephone book 35 Personal OGM (call filter) You can assign each entry in the telephone book to one of the fourteen individual, recordable OGMs. If the telephone number calling matches the entry the caller hears an OGM that is specially recorded for him.
Telephone book 36 Vocal clip You can assign each entry in the telephone book to one of the fourteen individual ringing tones. If the telephone number calling matches the entry you hear an indi- vidual ringing tone from the Voice m ail Center 461.2 loudspeaker.
Telephone book 37 Dialling from the telephone book Each telephone number from the telephone book can be dialled directly from your Voice m ail Center 461.2. Search for names as described under "Search entries", page 33. Press the selection button next to the desired name.
Telephone book 38 Automatic redialling /Automatic call back when engaged (CCBS) If the person you are trying to call is constantly engaged your Voice m ail Center 461.2 can take over by repeatedly trying to call the other person. For automatic re-dialling if the caller is engaged there is a pause and the device repeats the dialling up to 10 times.
Message function 39 Message function The message function enables a caller that knows the message code to leave a message even if your Voice m ail Center 461.2 plays an OGM with no option to leave an incoming message. The message function enables the caller to skip the OGM for OGMs that give the option of leaving an ICM.
Remote access 40 Remote access You can access your Voice m ail Center 461.2 remotely from anywhere in the world using the keypad on a tone-enabled (DTMF) telephone. You need a personal remote access code to access the phone remotely. You can set your personal remote access code as described in "Settings" (Page 80).
Remote access 41 Remote access functions Playback ICM function To playback all ICM Press 3. The playback starts with the first re- cording. To playback new ICM Press 2. Starts playback of recordings that have not yet been listened to. Repeat Press 5 during playback.
Remote access 42 Switching function To switch message transfer on/off Press * and 4 in succession. The current status "on" or "off" is an- nounced. To switch timer on/off Press * and 3 in succession. The current status "on" or "off" is an- nounced.
Remote access 43 Message transfer function Changing the 1st call number for message transfer (only the first num- ber can be changed) Press * and 9 in succession. The first current call number is an- nounced. Next comes the request to enter a new call number.
Remote access 44 To accept the target call number with- out executing the function press * and 8 in succession. The new target call number is played back for checking. To accept the target call number and execute the function press * and # in succession.
Short messages (SMS) 45 Shor t messages (SMS) The SMS service allows you to send or receive SMS messages to other terminals. The messages are not transferred directly to the other terminal but instead are sent to your network operator's message center.
Short messages (SMS) 46 Registering and de-registering with your message center You have to register your Voice m ail Center 461.2 for your network operator's SMS service to receive fixed network SMS. In Germany, for example, you can reach the Deutsche Telekom message center nationally by calling " 0193010 ".
Short messages (SMS) 47 Message center ...................... Enter the number for the message center here. Your network operator will provide the correct number. You can also enter a second center for another supplier. It is them possible to receive SMS mes- sages via both centers.
Short messages (SMS) 48 You can scroll through individual entries using the control buttons (up/down). New, unread messages are marked with an arrow. 2s To copy a message to the tem- plates press the corresponding se- lection button for two seconds. The message is copied and the display changes to templates.
Short messages (SMS) 49 To exit the menu press stop. The device must be in standby for you to receive a message (SMS). Your Voice m ail Center 461.2 will not respond if you are currently scrolling through the menu or changing settings. This ensures that you can not be disturbed (for example when entering an SMS).
Short messages (SMS) 50 symbol for 2 seconds. To edit the text press the selection button next to the desired line. The cursor is displayed at the start of the corresponding line.
Short messages (SMS) 51 Sending a message (SMS) For a message (SMS) to be sent it is essential that something is in the outbox and that a message center has been entered. Open the message menu as de- scribed in "Inbox" and "Outbox".
Short messages (SMS) 52 Search for names as described under "Search entries" ("Telephone book" chapter Page 33). You can insert a character by pressing secondary function and the control button (down). An empty space is inserted to the left of the cursor.
Short messages (SMS) 53 Templates Here you can save up to 5 templates that you can edit, delete or copy to the outbox individually. Open the message menu as de- scribed in "Inbox" and "Outbox". The messages menu is displayed. Press the selection button next to "Templates".
Short messages (SMS) 54 Message center Enter the telephone number for your message center here (e.g. Deutsche Telekom 0193010). If you are using the device in a different country or network, your network operator will tell you the call number of your message center.
Timer 55 Timer The timer function contains up to 10 switching times during which answering mode, outgoing messages, message transfer and call forwarding can be switched on/off or changed. Setting options for timer Switching time ......................
Timer 56 Programming timer Press menu. The main menu is displayed. Press the selection button next to timer. The entry field for the first switching time is displayed. You can search the individual switching times using the control buttons (up/down). The display switches between the 10 possible switching times.
Timer 57 Use the two lower selection buttons and the control buttons (left/right) to find what needs to be changed in the selected time. The symbols have the following mean- ings: = Answering mode = OGM = Message transfer = Call forwarding Make the desired settings using the control buttons (up or down).
Timer 58 Switching on timer Press timer. The display shows a clock as the symbol for activated timer. The timer sets the current functional status. Press timer again to switch off timer.
Message transfer 59 Message transfer For message transfer the answering machine dials the saved call numbers con- secutively after each new incoming message. If the subscriber called picks up he will hear the following outgoing message: "Automatic call, .
Message transfer 60 Settings for message transfer Press menu. The main menu is displayed. Press the selection button next to message transfer. The message transfer menu is shown in the display. Search for the desired setting op- tion using the control buttons (up/down).
Message transfer 61 When entering the call numbers press the selection button next to "Call number" and make the desired settings using the control buttons (up/down). The entry location flashes. Digits and special symbols are dis- played. The special symbols have the following meanings: ~ = Wait for dial tone / 3 Sec.
Message transfer 62 the delete symbol for 2 seconds. To make further settings press stop. The settings are confirmed. To stop the entry press stop several times. The initial state is again displayed. Message transfer by SMS In addition to normal message transfer (as described above) you can also be in- formed about new voice messages by SMS.
Message transfer 63 Sample call number entries For PABX the prefix for the public telephone network is dialled before each call number (refer also to Page 81 "Settings, PABX/prefix"). To suppress this enter "i" be- fore internal call numbers.
Individual ringing tone 64 Individual ringing tone If you want to select a different ringing tone from the standard one on the telephone you can record up to 14 different ringing tones here. It is not possible to change ringing tone 15 because it is pre-configured.
Individual ringing tone 65 Press the selection button next to "Ringing tone" and select it using the control buttons (up/down). The numbers 1 to 15 and "-" appear in the display. The individual ringing tone is switched off using the "-".
Call forwarding 66 Call for warding If your telephone network or PABX supports the "call forwarding" function you can enter the required settings here. Then you only have to enter the times for which you want to activate call forwarding in the "timer".
Call forwarding 67 Press menu. The main menu is displayed. Search for the "Call forwarding" entry using the control buttons (up/down). Press the selection button next to "Call forwarding". The call forwarding menu is shown in the display.
Call forwarding 68 Press control button (right) to change to the next entry location and enter other digits. The cursor to the next entry location. Use the control button (left) to move the cursor once place back- wards, for example to overwrite a character.
Call forwarding 69 Sample call forwarding entries Your main connection is with "Deutsche Telekom" and you have activated the "call forwarding" service. Please note that the target call number must end with a hash (#). Activate ....
Automatic monitoring 70 Automatic monitoring If you have activated "automatic monitoring" the recording starts as soon as the handset is lifted. The recording stops automatically when you replace the receiver. You can decide whether to record all calls or only incoming calls (recording threat- ening calls).
Automatic monitoring 71 Settings for automatic monitoring Press menu. The main menu is displayed. Search for the "Automatic monitor- ing" entry using the control buttons (up/down). Press the selection button next to "Automatic monitoring".
Security lock 72 Security lock In order to protect your Voice m ail Center 461.2 from unauthorised use you can lock the de vice with a PIN (personal identification number). The PIN is number containing 1 to 4 digits. You must enter this PIN to unlock the device.
Security lock 73 After entry press the selection but- ton next to PIN. The device displays the choice of "Lock unit" or "Change PIN". Press the selection button next to "Lock unit". The display returns to the initial state.
Mailboxes 74 Mailboxes General You have the option or setting up in addition to the actual answering machine up to 4 mailboxes. Each mailbox has its own OGM, remote control code and its own tar- get call number for message transfer. If your Voice m ail Center 461.
Mailboxes 75 Extension ............................... If you want to use the "Automatic call forwarding to mailbox" function you can enter the relevant exten- sion number here. Target call number ................ If you want to use the mailboxes and the "message transfer" function you must enter the target call number here.
Mailboxes 76 Select the desired mailbox using the selection button. The settings menu for the selected mail- box is displayed. Search for the desired setting op- tion using the control buttons (up/down).
Mailboxes 77 Using the mailboxes The corresponding symbols are displayed when you have set up mailboxes. In an- swering mode the number of ICMs in the mailbox is indicated to the right of the symbol. The mailboxes include playback and delete ICMs, monitoring/personal info (memo) and OGM functions.
Mailboxes 78 Remote access to mailboxes Remotely accessing mailboxes is done in the same manner as remotely accessing the answering machine. The precise description is found in the "Remote access" chapter.
Settings 79 Settings Setting options Language ............................... German, English, French, Italian or Dutch Clock ...................................... >> Time ............................. You can re-set the time here. Date .......
Settings 80 My number Area ............................ Enter your area code here Number ....................... If you enter your own call number your Voice m ail Center 461.2 announces this call number for internal OGM texts. Remote control ........
Settings 81 The "H" refers to the request key with hook flash- function. You can enter up to 15 characters. PABX ...................................... >> Prefix ........................... Enter your prefix for the public telephone network (e.
Settings 82 Setting menu Press menu. The main menu is displayed. Search for the "Settings" entry us- ing the control buttons (up/down). Press the selection button next to settings. The settings menu is displayed. Search for the desired setting op- tion using the control buttons (up/down).
Settings 83 line. Change the settings using the con- trol buttons (up/down). The display counts up or down. For settings with several digits move the entry location to the re- quired location using the control buttons (left/right). The selected entry location flashes.
Service menu 84 Se r v ice menu The service menu gives you the option of querying the current program version, recreating the default status, deleting the telephone book or loading the current program version via the telephone network. There is also the option of transferring the telephone book from one Voice m ail Center 461.
Service menu 85 Search for the desired function us- ing the control buttons (up/down). All service menu functions are displayed. Press the selection button next to the desired function and follow the displayed instructions. To carry out the software update, enter the phone number of the update server.
Appendix 86 Troubleshooting Power failure The device is not operational during a power failure. The internal clock stops. But all settings are retained so that the previous status is reset when power returns. You may need to reset the time. Using the following table try to define the cause of a problem and solve the error.
Appendix 87 No call number displayed when a call is received Network operator or PABX does not support the function or function is not authorised. The caller has suppressed his call number or has a secret number. The call comes from a public telephone.
Appendix 88 Delivery status The following list states the default settings for your Voice m ail Center 461.2. You can change these default settings individually.
Appendix 89 Repeat period 20 minutes Repetitions 2 OGM playback 5 Individual ringing tone Off Activation code for call forwarding - Deactivation code for call forwarding - Automatic monitoring No All .
Appendix 90 Technical Data Dimensions (W x H x D) Voice m ail Center 461.2 220 x 50 x 190 mm Mains plug 53 x 68 x 44 mm Weight Voice m ail Center 461.2 540 g Mains plug 270 g Operating voltage Mains p.
Index 91 Index A Absence manager ............................ 26 Access code ..................................... 74 Adjusting the volume ........................ 83 Answering mode .............................. 18 Area code .........................
Index 92 Outgoing message without incoming message ....................................... 14 Own call number .............................. 59 Own number ..................................... 80 P PABX ................................................
Brief operating instructions Record an outgoing message Select OGM using selection button Press and hold OGM. Start speaking. Release OGM. Select type of OGM using selection button Checking OGMs oder Select OGM using selection button Press OGM briefly.
Operating card for remote control.
884273 01 12/05.
An important point after buying a device Auerswald 461.2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Auerswald 461.2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Auerswald 461.2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Auerswald 461.2 you will learn all the available features of the product, as well as information on its operation. The information that you get Auerswald 461.2 will certainly help you make a decision on the purchase.
If you already are a holder of Auerswald 461.2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Auerswald 461.2.
However, one of the most important roles played by the user manual is to help in solving problems with Auerswald 461.2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Auerswald 461.2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
