Instruction/ maintenance manual of the product DA750 Pitney Bowes
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PB Form SV61027 Rev . D 9/04 ©2004 Pitney Bowes Inc. All Rights Reserved Printed in the USA Web Site: www .pb.com Customer Support: 1-800-522-0020 Product Name: DA700, DA750 Model Number: W707, W790 For Service or Supplies *sv61027RevD* Printed on recyclable paper 1 Elmcroft Road Stamford, Connecticut 06926-0700 www .
FCC Notice This equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro - tection against interference when the equipment is operated in a commercial environment.
i SV61027 Rev . D T able of Contents Chapter 1, DA700/DA750 Overview Welcome to the DA700/DA750 ...................................... 1-2 Using This Guide ........................................................... 1-2 System Requirements ...........
ii SV61027 Rev . D T able of Contents 3. Set the Feed Angle .............................................. 3-12 4. Set the Wire Frame Ramp ................................... 3-14 5. Position the Feed Fence ...................................... 3-15 6.
iii SV61027 Rev . D T able of Contents Appendix A, Control Panel Menus Using the Control Panel ................................................ A-2 Using the Menus ........................................................... A-3 Using the Main Menu ...
iv SV61027 Rev . D T able of Contents This page is intentionally blank..
Chapter 1 The Pitney Bowes DA700/DA750 is a versatile, easy-to-use desktop printer designed for addressing applications. This chapter explains what's in this guide, and tells you how to order sup- plies and where to get more information about using your DA700/DA750.
1-2 SV61027 Rev . D 1 • DA700/DA750 Printer - Overview The Pitney Bowes DA700/DA750 color ink jet printer is a desktop printer used to print addresses, graphics and other information, in color , on a wide range of material of various sizes, construction and composition.
1-3 SV61027 Rev . D DA700/DA750 Printer - Overview • 1 Chapter 4, Using the DA700/DA750 With Y our Computer Contains instructions for installing the printer driver , select- ing the printer from your software program and sending a mail job from your computer .
1-4 SV61027 Rev . D 1 • DA700/DA750 Printer - Overview System Requirements T o operate the DA700/DA750 with your computer , your system must meet the following requirements: CPU Pentium II 233 MHZ o.
1-5 SV61027 Rev . D DA700/DA750 Printer - Overview • 1 Phone Support If you need technical support, call Pitney Bowes T echnical Support at: (800) 522-0020. Online Help The DA700/DA750 Print Driver has a built-in help system. Click on Properties from Windows print dialog box.
1-6 SV61027 Rev . D 1 • DA700/DA750 Printer - Overview (Phone Support, continued) Before Y ou Call... Please see Chapter 6, T roubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand: • Model #: W707/W790 • Serial number: See back of unit.
1-7 SV61027 Rev . D DA700/DA750 Printer - Overview • 1 Y ou can order supplies for your DA700/DA750 printer di- rectly through the Pitney Bowes Supply Line SM .
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Chapter 2 This chapter explains how to unpack, assemble and connect your new printer . In this chapter: Unpacking the Printer .................. 2-2 Choosing a Location .................... 2-4 Important Safety Notes ................ 2-4 Assembling the DA700/DA750 .
2 • Getting Started with the DA700/DA750 Printer 2-2 SV61027 Rev . D Unpacking the Printer As you remove the DA700/DA750 contents from the box, note the components of the printer , labeled below .
Getting Started with the DA700/DA750 Printer • 2 2-3 SV61027 Rev . D Package Contents • DA700/DA750 Printer • Output Stacker • Wire Frame with Material Prop, W asher and Retaining Knob (Input .
2 • Getting Started with the DA700/DA750 Printer 2-4 SV61027 Rev . D Follow these guidelines and safety precautions when se- lecting a location for your printer: • Place the printer on a table or other stable, level surface within the cable’s length (Parallel 10 feet max.
Getting Started with the DA700/DA750 Printer • 2 2-5 SV61027 Rev . D Once you’ve placed the printer in a suitable location, assem- ble the printer components in the following order: NOTE: Do not plug the printer into the power source until you’ve completed steps 1-4.
2 • Getting Started with the DA700/DA750 Printer 2-6 SV61027 Rev . D Attach the Wire Frame to the Printer . 1. Hook the bottom edge of the wire frame under the de - flector . The wire frame slides between the feed rollers and the paper deflector . Make sure the front rod is en- gaged into the key slot bottom.
Getting Started with the DA700/DA750 Printer • 2 2-7 SV61027 Rev . D Assembling the DA700/DA750 (continued) Install the Sliding Fence The DA700/DA750 has two fences—a long one and a short one. Use the short fence when printing material smaller than a #10 envelope.
2 • Getting Started with the DA700/DA750 Printer 2-8 SV61027 Rev . D Position the Output Stacker T ray Printed material is deposited in the output stacker tray . The tray can stack up to 150 #10 envelopes. Slide it into position under the back of the printer as shown below .
Getting Started with the DA700/DA750 Printer • 2 2-9 SV61027 Rev . D Connecting the DA700/DA750 to Y our Computer Serial Port Parallel Port 2. Secure the connector by snapping the two wire clips over the corresponding tabs on the connector .
2 • Getting Started with the DA700/DA750 Printer 2-10 SV61027 Rev . D Connecting the DA700/DA750 to Y our Computer (continued) 3. Align the end of the cable connector labeled “Computer” with the printer port on your computer and push the ca- ble connector into the port.
Getting Started with the DA700/DA750 Printer • 2 2-1 1 SV61027 Rev . D Connecting the Power Cord 1. Connect the power cord to the printer at the interface panel, shown below . Plugging in the Power Cord T urning on the DA700/DA750 2. Plug the power cord into a grounded outlet.
2 • Getting Started with the DA700/DA750 Printer 2-12 SV61027 Rev . D Install the Ink Jet Cartridges The printer uses Ink Jet Cartridges for printing (DA750 uses color and black; DA700 uses black only). Y ou must install a black and a color cartridge in the DA750 (a black only for the DA700) before you can print.
Getting Started with the DA700/DA750 Printer • 2 2-13 SV61027 Rev . D Removing the Ink Jet Cartridge When you need to remove or replace the ink jet cartridges, follow these steps: 1. With the printer on, press the ON LINE key until the dis - play reads OFF LINE.
2 • Getting Started with the DA700/DA750 Printer 2-14 SV61027 Rev . D Installing and Removing the Ink Jet Cartridge (continued) 3. Press the Replace Print Cartridge key on the control panel. This moves the carriage to the middle of the print- er . Do not move the cartridge by hand.
Chapter 3 In this chapter you'll learn about key features of the DA700/DA750 printer and how to adjust it to meet the require- ments of your print jobs. In this chapter: Printer Features ........................... 3-2 DA700/DA750 Throughput ....
3-2 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments The DA700/DA750 has the following features: Speed (Throughput): Refer to chart on next page. Print Qualities: Draft, Letter , Executive Internal Fonts: 13 (14 including Barcode) Optional Font Card Font Point Size: 4 to 30 Material Thickness: 0.
3-3 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 Throughput specifications for the printer have the following parameters in common: 18 average characters per line; 10 pt character size; Roman font; normal print width; bold off; parallel interface; each line terminated with CR LF; each address terminated with FF .
3-4 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Printer Features (continued) Font Size Font size refers to the size of each typeface, and is mea- sured in points. The DA700/DA750 uses from 4 to 30 point size for internal or downloaded fonts.
3-5 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 Other printer features include: • Ink Jet technology with shuttling head. • Interface to a standard IBM® compatible computer . • Prints USPS POSTNET certified bar code. • LCD menu display available in seven languages.
3-6 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Setting up a print job means adjusting the printer to accom- modate the width, height, thickness and weight of your ma- terial. The setup adjustments and the quality of your material determine how reliably your printer feeds the material.
3-7 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 1. H-Block Separators Adjust to the thickness of your material. The gap between the H-Block separator fingers and the feed rollers should be just enough to allow a single piece to feed through the printer .
3-8 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments 7. Control Panel Use the control panel buttons to access printer menus, de- fine print options, run the print job, position the print carriage and turn the printer on and off line. See Appendix A, Printer Menus, for detailed instructions.
3-9 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 Whenever you switch from one material type to another , you need to set the gap between the separators and the feed roller before printing begins. NOTE: There are three positions of the "H" Blocks.
3-10 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) 4. Lower only the H-Blocks that come in direct contact with the material and let them touch the material. 5. Lock each separator in place. When lowering the H- Blocks, check that the material is between the sepa- rator tabs and the feed roller .
3-1 1 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 2. Center the Wire Frame under the Material This adjustment helps eliminate skewing. 1. Unlock the feed carriage assembly by pushing the locking lever down. 2. Adjust the feed carriage by aligning with the center of the media.
3-12 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments 3. Set the Feed Angle Setting Up A Job (continued) The height of the wireframe input stacker depends on the type of material you're.
3-13 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 The center of the knob aligns with num- ber 1 for a typical 3" x 5" post card. The center of the knob aligns with num- ber 12 for typical 8 1/2" x 1 1" copy pa- per . Note: The above settings are suggested settings.
3-14 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Slide Ramp Upward —Slide the ramp to the top of the Wire Frame. 4. Set the Wire Frame Ramp Setting Up A Job (continued) Adjust Ramp to.
3-15 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 5. Position the Feed Fence Y our printer comes with two feed fences—a long one and a short one. Use the long fence for #10 envelopes and larger materials. Use the short fence for materials smaller than a #10 envelope.
3-16 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Once your printer is set up, you can load material and make a test print. T o avoid misfeeds, follow these instructions: 1.
3-17 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 2. While running test samples, turn the knob counter-clockwise to close the gap until the desired quality of printing is obtained. NOTE: Adjusting the media thickness knob too far counter clockwise may cause smearing or jamming.
3-18 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments A Note about Print Quality The DA700/DA750 is designed to feed and print on a range of materials with various finishes and coatings. However the sharpness of the print may vary with different materials, depending on how absorbent the surface is, as well as other qualities.
3-19 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 Adjust the exit rollers so they overlap the left and right edges of the material by 1/4". Rotate the release lever to vertical then slide the rollers from side to side to make the adjust- ment and press the lever down to lock.
3-20 SV61027 Rev . D 3 • DA700/DA750 Features and Adjustments Output Stack Height The output stacker holds up to five inches of material before it becomes necessary to remove the stack from the bin. The optional W760 stacker increases capacity to 300 #10 envelopes.
3-21 SV61027 Rev . D DA700/DA750 Features and Adjustments • 3 9. Print a T est Piece 1. Make sure material is loaded properly . (Or you can use a single test piece if you'd like to check that your setup adjustments are okay .) 2. T urn the printer ON.
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Chapter 4 This chapter has instructions for install- ing the DA700/DA750 printer driver and using the printer with your computer . It also briefly explains Envelope Designer™ Plus, the Pitney Bowes envelope design software that comes with the printer .
4-2 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer Before you can use your printer with your computer , you must install the DA700/DA750 printer driver . The driver gives your computer information about the printer you're using, and tells the printer about the settings you want to use in your print job.
4-3 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 T o access another option, left click on the appropriate tab. A window for the selected option displays. Selecting Printer Properties This section describes printer properties and how to select available options.
4-4 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer NOTE: An explanation of items in each window is also available by doing the following: • Right click an item to display the "What's This" button. • Right or left click this button to display information about the selected item.
4-5 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 Use the Comment area to make a statement about the printer . For example, you might want to indicate what the printer should be used for and when it is available. If this printer is shared, the comment entered in this area displays on the computers sharing this printer .
4-6 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer T o display the Sharing window , left click the Sharing tab in the Properties window . T o configure the printer for private use, choose the "Not Shared" option. Only the user logged onto the computer will be able to use this printer .
4-7 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 T o display the Port window , left click the Port tab in the Properties window . The displayed list shows the available ports, the associated port monitor , and the printers that use the ports.
4-8 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer T o display the Advanced window , left click the Advanced tab in the Properties window .
4-9 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 The name of the installed driver displays in the "Driver" area. This usually matches the name of the print device, however , for the DA700/DA750, you will see "Pitney Bowes W700/ W790" instead.
4-10 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer Using the Printer Properties Window (continued) When the option, "Print spooled documents first", is selected, the printer operates at maximum efficiency by printing docu- ments that have completed spooling regardless of their des- ignated priority .
4-1 1 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 Using the Printer Properties Window (continued) T o display the Color Management window , left click the Color Management tab in the Properties window .
4-12 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer Using the Printer Properties Window (continued) T o display the Security window , left click the Security tab in the Properties window . Pitney Bowes does not support Networking. Therefore, adding or removing permissions should not be used.
4-13 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 Using the Printer Properties Window (continued) T o display the Device Settings window , left click the Device Settings tab in the Properties window .
4-14 SV61027 Rev . D 4 • Using the DA700/DA750 with Y our Computer The following steps explain how to select the DA700/DA750 printer from a Windows software application. The steps are similar for most applications. Y ou can also refer to your appli- cation's documentation for specific instructions on installing selecting printers.
4-15 SV61027 Rev . D Using the DA700/DA750 with Y our Computer • 4 Once you've made this selection, your print job will automati- cally go to the DA700/DA750 printer when you select File/ Print provided the DA700/DA750 is selected as the default printer).
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Printer Maintenance This chapter describes the maintenance procedures you should perform on a regular basis to keep your printer run- ning trouble-free. In this chapter: Preventive Maintenance .............. 5-2 Cleaning ..............................
5-2 SV61027 Rev . D 5 • Printer Maintenance Preventive Maintenance Clean print head, cartridge, ink surfaces and covers with plain water only . (W ater works best!) Clean all rubber rollers with the Pitney Bowes Multi-Purpose Cleaning Kit Number 902-0.
5-3 SV61027 Rev . D Printer Maintenance • 5 • Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean (wipe in the proper directions).
5-4 SV61027 Rev . D 5 • Printer Maintenance Floor Assembly and T op Cover Periodically wipe the cover and floor assembly (feed deck) with a soft cotton cloth, dampened with water only .
5-5 SV61027 Rev . D Printer Maintenance • 5 4. When the "Reset color (or black) Ink..." prompt displays, press plus (+) to reset the ink if you've just installed a new cartridge; otherwise press minus (-) if you need only to perform the alignment procedure.
5-6 SV61027 Rev . D 5 • Printer Maintenance 5. When the "ALIGN INK CARTRIDGES" prompt displays, press (+ ): 6. When the prompt for horizontal color alignment displays, insert an envelope into the printer and press ENTER. 7. The following prompt displays and the sample shown on the next page prints on the envelope.
5-7 SV61027 Rev . D Printer Maintenance • 5 8. Press the (+) or (-) buttons to scroll through the selec- tions (1-15) and choose the number that represents the best horizontal alignment of the upper and lower lines (for the color and black cartridges, respectively).
5-8 SV61027 Rev . D 5 • Printer Maintenance NOTE: The number you selected is highlighted (underlined) and all lines on the envelope should now be aligned. 10. Press MENU to return to the alignment choice window 1 1. Press (+) or (-) to move to the vertical alignment screens.
5-9 SV61027 Rev . D Printer Maintenance • 5 13. Press (+) or (-) to scroll through the selections (1-15) and choose the number that represents the best vertical alignment of the upper and lower lines (for the color and black cartridges, respectively).
5-10 SV61027 Rev . D 5 • Printer Maintenance 15. Press MENU twice to return to the normal ON LINE screen. CMYK Printing Alignment (DA750 ONL Y).
6-1 Chapter 6 T roubleshooting This chapter lists common printer problems and offers suggestions on how to fix them. In this chapter: Problems and Solutions .............. 6-2 Feed Problems ............................ 6-2 Print Quality Problems .....
6-2 SV61027 Rev . D 6 • T roubleshooting Problems and Solutions Feed Problems Problem Intermittent Feed Reason: Feed Ramp not used. Solution: The feed ramp adds a gentle slope to the stack and helps feeding. If you’re using the prop, check the H-Block gap for proper separa- tion.
6-3 SV61027 Rev . D T roubleshooting • 6 Problem Multifeed (Feeds Doubles) or Skewing Reason: Separators (H-blocks) not set correctly . Also feed fence set incorrectly . Solution: Adjust H-blocks to thickness of material. See page 3-10. Check feed fence position.
6-4 SV61027 Rev . D 6 • T roubleshooting Problem Address Printing is not Sharp Reason: Incorrect media thickness knob setting. Also, unsuitable material. Solution: Check whether envelope thickness knob is ad - justed too high (page 3-18). Print quality is less sharp when using T yvek, recycled or glossy media.
6-5 SV61027 Rev . D T roubleshooting • 6 Problem Addresses “W alking” Reason: Incorrect Address Setup. Solution: Count carriage returns and line feeds and adjust Lines Per Address to the same number . Reason: Address T ermination should be Form Feed.
6-6 SV61027 Rev . D 6 • T roubleshooting Problem Barcode (Lower Right) is not Printing Reason: Barcode not enabled Solution: T urn barcode ON using Envelope Designer™ Plus, or the DA700/DA750 print driver or the printer ’s control panel menus. Reason: Missing ZIP Code.
6-7 SV61027 Rev . D T roubleshooting • 6 Problem Address T oo High Reason: Address field is within 1/10” of the top edge of the media, or material may be jamming.
6-8 SV61027 Rev . D 6 • T roubleshooting Other Problems (continued) Problem Memory Card Error Reason: The card was removed while the printer was reading it. Solution: Do not remove the card while the printer is in use. If the card has been removed, turn the printer off, re-insert the card, and then turn the printer on again.
Appendix A The printer menus are used to control how your printed material looks. This appendix describes each menu and its options. In this appendix: Using the Control Panel ............. A-2 Using the Menus ........................ A-3 Using the Main menu .
A-2 SV61027 Rev . D Appendix A • Control Panel Menus Use the buttons on the control panel to get to the printer menus, define the print options, run a print job, position the print carriage and turn the printer ON LINE and OFF LINE. Using the Control Panel The buttons on the control panel perform the following func- tions: This Button.
A-3 SV61027 Rev . D Control Panel Menus • Appendix A The DA700/DA750 has two menus, both display on the op- erator panel: • The Main Menu controls how your printed material looks. • The Setup Menu is used to configure your printer so it will function correctly with your computer .
A-4 SV61027 Rev . D Appendix A • Control Panel Menus Using the Menus (continued) T o select an option: 1. Press the ON LINE button until the LCD message displays OFF LINE. 2. T o access the Main Menu, press the Menu button. 3. T o access the Setup Menu, press and hold the Menu button for four (4) seconds.
A-5 SV61027 Rev . D Control Panel Menus • Appendix A Using the Main Menu The Main Menu options are: 1. Address Layout 2. Print Quality 3. Font 4. Barcode 5. Address Recovery 6. Clear Counter 7. Job Settings NOTE: The settings you define in a software application such as SmartMailer™ override any settings you choose in the printer menus.
A-6 SV61027 Rev . D Appendix A • Control Panel Menus A. DIST ANCE TO RIGHT B. DIST ANCE TO BOTTOM C. LINE SP ACING D. ORIENT A TION E. ORIENT A TION CONTROL Main Menu Menu Options DRAFT EXECUTIVE LETTER A. NAME B. SIZE C. WIDTH D. BOLD E. IT ALIC F .
A-7 SV61027 Rev . D Control Panel Menus • Appendix A 1. Address Layout Use the Address Layout option to set up the way an address appears on the printed material. The printable width is limited to 9.4” from the right side of the mail piece. The printable height is 15” measured from the bottom edge of the mail piece.
A-8 SV61027 Rev . D Appendix A • Control Panel Menus 1. Address Layout (continued) B. Distance to Bottom (Bottom Margin) Use this option to set the distance from the top address line to the bottom of the envelope. For #10 envelopes this should be about two inches.
A-9 SV61027 Rev . D Control Panel Menus • Appendix A C. Line Spacing Press the + or – buttons to increase or decrease the Line Spacing (i.e., 3, 4, 6, 8 lines/inch or Automatic), defined in lines per inch. Automatic line pitch selection is based on industry-standard definitions for line spacing for each print pitch and style selected.
A-10 SV61027 Rev . D Appendix A • Control Panel Menus T o use the Address Layout option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or - buttons to scroll through the Main Menu options until the address layout option appears on the LCD panel.
A-1 1 SV61027 Rev . D Control Panel Menus • Appendix A 2. Print Quality Use the print quality option to select the resolution of the printed addresses—Executive, Letter or Draft. A. Executive Quality Black - 600 x 600 DPI Color - 300 x 300 DPI (DA750 only) This is the darkest of the three print qualities.
A-12 SV61027 Rev . D Appendix A • Control Panel Menus T o use the Print Quality option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or – buttons to scroll through the Main Menu options until the Print Quality option is displayed on the LCD panel.
A-13 SV61027 Rev . D Control Panel Menus • Appendix A 3. Font Selection The DA700/DA750 has thirteen available fonts (typefaces, plus barcode): Courier , Sans Serif, Roman, Baxter , Hancock, Marina, Quincy , Silicon, Springer , Stencil, Windmill, Alpine, OCR A and Code 39.
A-14 SV61027 Rev . D Appendix A • Control Panel Menus 3. Font Selection (continued) E. Italic Italic characters have decreased stroke weight, print at an oblique angle and print somewhat lighter than standard or bold typefaces. Use italic to provide emphasis and add flair to address text that requires a finished, polished appear- ance.
A-15 SV61027 Rev . D Control Panel Menus • Appendix A 4. Barcode Use this option to include a USPS-certified barcode on your mailpieces. The DA700/DA750 can print a 5- or 1 1-digit bar- code.
A-16 SV61027 Rev . D Appendix A • Control Panel Menus 4. Barcode (continued) 5. Press the Enter button at the 5-digit barcode prompt and use + or – to turn the option ON or OFF . 6. When you finish making your selections, press the Menu button several times to back out of the menu until the printer displays OFF LINE.
A-17 SV61027 Rev . D Control Panel Menus • Appendix A 5. Address Recovery Use this option to direct the printer ’s memory to go back a certain number of addresses when an error occurs in order to reprint the address. The options on this menu are: A.
A-18 SV61027 Rev . D Appendix A • Control Panel Menus 6. Clear Counter Use this option to clear the piece (batch) counter . 1. Press the + or – buttons to scroll through the Main Menu options until the Clear Piece Counter option appears on the LCD panel.
A-19 SV61027 Rev . D Control Panel Menus • Appendix A 7. Job Settings The DA700/DA750 Printer can hold eight job presets in memory . This eliminates the need for changes to the printer setup when you change print jobs. The options on this menu are: A.
A-20 SV61027 Rev . D Appendix A • Control Panel Menus T o use this option to direct the printer to Load or Save the Job Setting as a certain number: 1. Press the + or – buttons to scroll through the Main Menu options until the Job Settings option appears on the LCD panel.
A-21 SV61027 Rev . D Control Panel Menus • Appendix A Using the Setup Menu T o access the Setup Menu, the printer must be OFF LINE. (The LCD display toggles between ON LINE and OFF LINE). If the printer is ON LINE, press the ON LINE button once so the LCD displays OFF LINE.
A-22 SV61027 Rev . D Appendix A • Control Panel Menus Using the Setup Menu (continued) Setup Menu Menu Options A. SYMBOL SET B. INCH/MILLIMETER C. MENU LANGUAGE 1. HEA VY MEDIA MODE 2. TEST PRINT HEAD 3. PURGE PRINT HEAD 4. LINES PER ADDRESS 5. COMMUNICA TIONS 6.
A-23 SV61027 Rev . D Control Panel Menus • Appendix A 2. T est Print Head The only time you need to turn this mode on is when you are using long, heavy envelopes. This option increases motor torque and slows down the feed rate. This option is normally OFF .
A-24 SV61027 Rev . D Appendix A • Control Panel Menus 3. Purge Print Head The purging process clears any clogged ink on the print noz- zle. Often this will return the print quality to a normal level.
A-25 SV61027 Rev . D Control Panel Menus • Appendix A 4. Lines Per Address Use this option to set the number of lines in the address field. 1. Press the + or – buttons to scroll through the Setup Menu options until the Lines Per Address option 1. ap - pears on the LCD panel.
A-26 SV61027 Rev . D Appendix A • Control Panel Menus 5 . C o m m u n i c a t i o n s T ransmitting data from the computer to the DA700/DA750 is by way of the parallel interface or the serial interface. The printer automatically senses the interface through which data is being sent.
A-27 SV61027 Rev . D Control Panel Menus • Appendix A A. Baud Rate The Baud Rate choices are (1200), (2400), (4800), (9600) and (19200). B. Parity Parity is used to determine the integrity of data that is sent. The choices are (ODD), (EVEN) and (NONE).
A-28 SV61027 Rev . D Appendix A • Control Panel Menus The information provided here is for those customers who are technically inclined. The Hex Dump Mode option causes the printer to print all commands and data it receives from the computer in a hexa- decimal format.
A-29 SV61027 Rev . D Control Panel Menus • Appendix A 0 1 2 3 4 5 6 7 8 9 A B C D E F NUL SO H STX ETX EOT EN Q ACK BE L BS NT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS .
A-30 SV61027 Rev . D Appendix A • Control Panel Menus 6. Hex Dump Mode (continued) EXAMPLE: The capital letter A is a Hex 41 . Find the letter A on the above chart, and look towards the top of the chart (MSB) and locate the Hex number 4 . Then look to the left side of the chart (LSB) and locate the HEX number 1 .
A-31 SV61027 Rev . D Control Panel Menus • Appendix A 7. Language The DA700/DA750 has several language sets installed. The options on the language menu are: A. Symbol Set B. Inch / Millimeter C. Menu Language. A. Symbol Set The symbol set contains the International Standards Orga- nization (ISO) character set substitution tables.
A-32 SV61027 Rev . D Appendix A • Control Panel Menus 7. Language (continued) B. Inch / Millimeter This option selects the printer Measurement system — Inch or Millimeter . C. Menu Languages This option changes the LCD control panel menu to the lan- guage you want.
A-33 SV61027 Rev . D Control Panel Menus • Appendix A 8. Envelope Feed Delay Use this option to feed very glossy material or if extra ink drying time is needed. This option slightly reduces the over - all throughput of the printer . T o use this option: 1.
A-34 SV61027 Rev . D Appendix A • Control Panel Menus Use this option to automatically eject the last envelope in your job. T o use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until 9. AUTO ENVELOPE EJECT ap - pears on the LCD panel.
A-35 SV61027 Rev . D Control Panel Menus • Appendix A 10. ROM Revision Number This option is extremely useful whenever it is necessary to verify the Firmware Revision installed in the printer . It is also useful to determine if your printer requires an upgrade.
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Appendix B The DA700/DA750 Specifications This Appendix contains detailed hard- ware and material specifications for the DA700/DA750 printer . In this appendix: Equipment Specifications .
B-2 SV61027 Rev . D Appendix B • DA700/DA750 Specifications Physical Dimensions 13” (33 cm) high; 19” (48 cm) wide; 17” (43 cm) deep (with- out wireform). Weight 50 lbs. (23 kg), including high-capacity print cartridges and catch bin. Electrical V oltage: 120 volts AC +/- 10%.
B-3 SV61027 Rev . D DA700/DA750 Specifications • Appendix B Address Recovery Memory buffer holds a maximum of 20 addresses Print Modes (Print Resolution) • Draft: Black - 200 x 600 DPI Color - 300.
B-4 SV61027 Rev . D Appendix B • DA700/DA750 Specifications Equipment Specifications (continued) Fonts • Resident Fonts Courier , Sans Serif, Roman, Baxter , Ding bat, Hancock, Marina, Quincy , Silicon, Springer , Stencil, and Windmill. (All fonts are scalable from 4 to 30 pt size.
B-5 SV61027 Rev . D DA700/DA750 Specifications • Appendix B Barcode Printing Position The DA700/DA750 can print a barcode in one of three posi- tions: • lower right of the envelope • above the address block • below the address block.
B-6 SV61027 Rev . D Appendix B • DA700/DA750 Specifications Throughput (Refer to the chart on page 3-3) Fourteen thousand (14,000) pieces per hour , depending on print mode, media size, number of address lines, and bar- code imprinting.
B-7 SV61027 Rev . D DA700/DA750 Specifications • Appendix B NOTES: 1. All edges are viewed from the front surface of the material. 2. T wo clear zones, each 0.3 inches wide, are required on the mail - piece to allow clearance for the exit rollers. 3.
B-8 SV61027 Rev . D Appendix B • DA700/DA750 Specifications Print Position Accuracy • For a #10 envelope (Acclaim #10 WW Commercial, Regular): Horizontal: within +/- 1.5mm V ertical: within +/- 1.5mm Skew: within +/- 1 degree • For other media: Horizontal: within +/- 3.
B-9 SV61027 Rev . D DA700/DA750 Specifications • Appendix B Approved Media The paper types listed below are approved for use with the DA700/DA750 Printer . Please note that the dimensional limits above apply in all cases, and that all media (flats, en- velopes, postcards, catalog envelopes, etc.
B-10 SV61027 Rev . D Appendix B • DA700/DA750 Specifications Material Specifications (continued) Material Notes Envelopes have a flap along the long edge and are pro- cessed by the printer non-flap edge first. Envelopes may have either a diagonal or straight edge along the envelope flap.
B-1 1 SV61027 Rev . D DA700/DA750 Specifications • Appendix B A catalog may consist of multiple pages bound by adhesive or tabs on the feed edge or at 90 degrees with respect to the feed edge. Sheet stock may consist of 16 to 28 lb. bond as well as 60 to 80 lb.
B-12 SV61027 Rev . D Appendix B • DA700/DA750 Specifications This page is intentionally blank..
Index.
i-2 SV61027 Rev . D Index 5-Digit On / Off A-15 A Address High 6-7 Address Layout Setting with Menu A-6 Address Recovery Specification B-3 Using Menu to invoke A-18 Address Smudging 6-4 Addresses &qu.
i-3 SV61027 Rev . D Index F Feed Angle 3-12 Feed Fence 3-15 Feed Gap, setting 3-9 Feed Problems 6-2 Feed Roller Doesn't Move 6-5 Floor Assembly and T op Cover Cleaning 5-3 Font B-4 Selecting with.
i-4 SV61027 Rev . D Index Media Size 3-4 Media Thickness Knob 3-17, 5-2 Memory Card Error 6-8 Menu Languages A-31 Misfeeds 6-2, 6-3 Motor Problems 6-5 Multifeed (Feeds Doubles) 6-3 N No Communications.
i-5 SV61027 Rev . D Index Using Menu to View A-35 S Selecting the DA700/DA750 Printer From a Windows Application 4-20 Sensor Cleaning 5-3 Separator Gap 3-7 Serial Cable 1-3, 2-9 Cable Length 1-3 Conne.
i-6 SV61027 Rev . D Index Throughput B-6, 3-3 T roubleshooting 6-2 Address Printing is not Sharp 6-4 Address Smudging 6-4 Address too High 6-7 Addresses "W alking" 6-5 Barcode (Lower Right) .
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PB Form SV61027 Rev . D 9/04 ©2004 Pitney Bowes Inc. All Rights Reserved Printed in the USA Web Site: www .pb.com Customer Support: 1-800-522-0020 Product Name: DA700, DA750 Model Number: W707, W790 For Service or Supplies *sv61027RevD* Printed on recyclable paper 1 Elmcroft Road Stamford, Connecticut 06926-0700 www .
An important point after buying a device Pitney Bowes DA750 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Pitney Bowes DA750 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Pitney Bowes DA750 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Pitney Bowes DA750 you will learn all the available features of the product, as well as information on its operation. The information that you get Pitney Bowes DA750 will certainly help you make a decision on the purchase.
If you already are a holder of Pitney Bowes DA750, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Pitney Bowes DA750.
However, one of the most important roles played by the user manual is to help in solving problems with Pitney Bowes DA750. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Pitney Bowes DA750 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
