Instruction/ maintenance manual of the product 08011-41-UD2-003 Canon
Go to page of 176
08011-41-UD2-003 Canon Authorized Send Installation and Configuration Guide for imageRUNNER Machines Version 4.1.
2 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s This page is intentionally left blank..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3 Contents Preface ........................................................................................................ 7 How to Use This Manual.......................
4 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.15 Configuring Scan Se ttings ............................................................................. 108 3.16 Configuring Op tional Se ttings ..................
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 5 6.5.2 SCAN TO FAX Input Request Mess ages .................................................... 173 6.5.3 SCAN TO FAX Noti fication Messages .............................
6 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s This page is intentionally left blank..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 7 Preface Thank you for purchasing the Authorized Send so ftware application. Please read this manual thoroughly before operating the product on your MEAP-enabled m achine to familiarize yourself with its capabilities, and to make the most of its many functions.
8 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Keys and Buttons Used in This Manual Keys for using the machine’s main functions are located on the top of the touch panel display. To use any of the desired function’ s features, you must first press the key or application tab for the de sired function.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 9 The following key and button names are a few ex amples of how keys and buttons to be pressed and clicked are represent.
10 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Abbreviations and Terms Used in This Manual The following abbreviations are used in this manual.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 11 Legal Notices Trademarks Canon, the Canon logo, imageRUNNER, Color imageRUNNER, imagePRESS, and MEAP are registered trademarks, and the MEAP logo is a tradem ark, of Canon Inc.
12 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s This page is intentionally left blank..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 13 Chapter 1 Overview Authorized Send is a customized MEAP applic ation. It should be installed and operated on a Canon MEAP-enabled device, and provides authen ticated scan to e-mail, scan to fax, and scan to folder functionalities.
14 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s • Authenticate to a separate domain when scanning to a folder. • Provide the ability to use NTLM Authenticat ion for Scan to Folder, regardless of the authentication method used.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 15 1.1 System Requirements Authorized Send requires the proper insta llation and configura tion of all items documented in this guide . Failure to correctly ins tall or configure the application will affect its operation.
16 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s IMPORTANT • MEAP and Use HTTP settings (from th e Additional Functions screen) on the MEAP device must be enabled. (See the Reference Guide or the appropriate e-manual that came with your m achine.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 17 1.1.3 Software Requirements Microsoft Internet Explorer 6.0 or later, with JavaScript enabled, must be installed and configured prior to installi ng the Authorized Send application.
18 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s ■ Local Path This configuration illustrates when the hom e directory exists on the authentica tion server as a local folder.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 19 1.1.5 Distributed File System Requirements Authorized Send supports the following two DFS (Distributed F ile System) roots.
20 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 1.1.6 Communication Interfaces The table below shows the different comm unication interfaces, their specific port numbers, and descriptions used with Authorized Send. Commu nicat ion Int e rface Port Description NTLM Determined by AD server Used for authenticatio n.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 21 1.1.7 Supported Authentication Protocols Kerberos and NTLM are the supported protocols when co mmunicating with a Microsoft Active Directory server. Simple Binding is the supported prot ocol when communicating with Novell eDirectory and Lotus Domino.
22 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 1.2 Communication Environment Authorized Send must be installed on a MEAP-enabled device. There must be network connectivity between the MEAP device, DNS, authentication servers, address book servers, SMTP server, and shared file servers.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 23 The following illustrations repre sent a flow of operations for the Scan to E-Mail, Scan to Fax, and Scan to Folder func tions of the Authorized Send application. Scan to E-Mail 1.
24 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Scan to Folder 1. The user browses for the desired folder on th e file server directly from the m achine. 2. Once the directory is found and selecte d, the machine sends the file to the designated location on the file server.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 25 Scan to a Dynamically Created Folder 1. The authenticated user selects a folder, enters a docum ent name, and scans the document. 2. The scanned document is automatically stor ed in a sub-folder (that was dynam ically created) of the selected folder.
26 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 1.2.1 Communication Diagrams This section shows the flow of communicat ion protocols based on the authentication method that you select. You can confi gure up to 10 authentication servers.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 27 1.2.1.2 Address Book Co mmunication Diagrams Kerberos Communication with an Address Book Server NTLM Communication wi.
28 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s This page is intentionally left blank..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 29 Chapter 2 Installing Authorized Send This chapter describes how to install Authorized Send on a MEAP-enabled machine using the MEAP SMS program.
30 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 2. Enter MeapSmsLogin in [Password] ➞ click [Log In]. The SMS Application List screen is displayed. 3. Click the [Install] tab. The SMS Install Application/Li cense screen is displayed.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 31 4. Under <Application File>, click [B rowse] to the right of Path. 5. Navigate to the drive or dire ctory containing the .jar file ➞ select the file ➞ click [Open].
32 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 7. Under <License File>, click [B rowse] to the right of Path. IMPORTANT The license file must be downloaded from the LMS beforehand. For m ore information, contact your local authorized Canon dealer.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 33 10. Click [OK]. During installation, the message <Installing…Please wait a moment.
34 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 11. Click the [Authorized Send] radio button ➞ click [ Start]. Note that the status of the Authorized Send application is <Installed> before clicking [Start]. The status will change to <Started> if successful.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 35 Chapter 3 Configuring Authorized Send This chapter describes how to configure Aut horized Send from a Web browser and.
36 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 2. Enter your user name in [Login ID] and your password in [Password] ➞ click [Login]. The default Login ID is ‘A dministrator’, and the def ault password is ‘Admin’.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 37 4. Select the authentication method ➞ configure the settings based on the selected authentication method ➞ click [Create]. (See “Creating an Authentication Server,” on p.
38 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 6. Configure the settings un der <General Settings> ➞ click [Save]. (See “Configuring E-Mail Service Settings,” on p. 65.) 7. Click [E-Mail Service] ➞ [Address Book].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 39 9. Configure the settings on the Cr eate Address Book Server screen ➞ click [Create]. The address book server is created, and is added to the list on the Address Book Servers screen.
40 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 11. Click the [Enable Scan to E-mail] check box ➞ click [Save]. If you want to restrict users to only send e-mail messages to them selves, select the [E-mail to self only] check box.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 41 12. Click [Scan to Fax]. The Scan to Fax screen is displayed. 13. Click the [Enable Scan to Fax] check box ➞ enter the appropriate tem plate configuration in the [Fax Recipient Template] text box ➞ click [Save].
42 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 14. Click [Scan to Folder] ➞ [General]. The Scan to Folder screen is displayed.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 43 Select the [Test] check box if you want th e connection to the WINS server to be verified before you save the settings.
44 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 17. Click [Add] ➞ specify the Share Name settings ➞ click [Create]. (See “Creating a Preset Share,” on p. 103.) The new preset share is added to th e list on the Preset Shares screen.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 45 18. Click [Scan Settings] The Scan Settings screen is displayed. 19. Specify the scan settings, as necessary ➞ click [Save]. (See “Configuring Scan Settings,” on p.
46 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 20. Click [Options]. The Options screen is displayed. 21. Specify the optional settings, as necessary ➞ click [Save]. (See “Configuring Optional Settings,” on p. 113.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 47 22. Click [Logs]. The Logs screen is displayed. 23. Check the [Enable Logging] check box ➞ specify the Severity Level ➞ configure the syslog servers ➞ click [Save].
48 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 24. If you want to verify the version numb er of Authorized Send, click [About].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 49 3.2 Creating an Authentication Server You can create up to 10 domains for authentication.
50 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 4. Click the Method drop-down list to select the authentication method. [Kerberos]: The machine communicates direc tly to Active Directory. [NTLM]: The machine communicates direc tly to Active Directory.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 51 5. Specify the settings for the selected authentication method. 5.1 If you select [Kerberos] as th e authentication m.
52 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Port: This text box is only displa yed if Pull Host from DNS is set to ‘No’ and if the [Pull Port from DNS] check box is not selected. Enter the conn ecting port number of the authentication server.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 53 Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home direct ory information from the (Active authentication server.
54 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Scan to Folder Authentication Settings NTLM Select this check box to use NTLM as the authentication Authentication: m ethod for the Scan to Folder feature, regardless of the authentication method you select ed for the authentication server.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 55 Authentication Settings Method: NTLM Pull Host from Select [Yes] to automatically pu ll the host inform ation DNS: from the DNS after you click [Create]. Select [No] if you want to manually configur e the host information.
56 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Retrieve User E-Mail Address During Authentication Address Book If you have already c onfigured an address book server Server: select the address book server from which your e-mail address will be retrieved from the drop-down list.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 57 Scan to Folder Authentication Settings NTLM Select this check box to use NTLM as the authentication Authentication: m ethod for the Scan to Folder feature, regardless of the authentication method you select ed for the authentication server.
58 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Port: Enter the connecting port number of the authentication server. You can enter a maximum of five numbers. The default port number is ‘389’. SSL: Select this check box if you want the authentication server to use SSL.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 59 Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home direct ory information from the (Active authentication server.
60 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 5.4 If you select [Anonymous] as the authentication method, specify the Anonymous User Information, and Address Book Server for E-Mail Lookup. Authentication Settings Method: Anonymous Anonymous User Information Anonymous Enter the user name for anonymous sending.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 61 IMPORTANT • If an anonymous authentica tion server is configured, the SIGN IN screen on the machine is bypassed, and the user is logged on as an anonymous user. If more than one Authorized Send function is enabled, the MAIN screen on the machine is display ed.
62 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.3 Editing an Authentication Server You can edit a previously created authen tication server from the Authorized Send Configuration screen. 1. Click [Authentication] ➞ select the check box next to the authentication server you want to edit ➞ click [Edit] .
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 63 2. Edit the settings for the authen ticatio n server as necessary ➞ click [Update]. If you make a mistake, click [Reset] to retu rn the settings to th eir original values.
64 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.4 Deleting an Authentication Server You can delete a previously created authen tication server from the Authorized Send Configuration screen. 1. Click [Authentication] ➞ select the check box next to the authentication server you want to delete ➞ click [Delete].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 65 3.5 Configuring the E-Mail Service Settings You can configure the settings for the SMTP server. NOTE The E-Mail Service Settings must be configured to use the Scan to E-Mail and Scan to Fax functions.
66 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Use Public Select [Yes] to configure the SMTP public credentials Credentials: (Public User Name, Public Password). If [Yes] is selected, enter the user’s SMTP public name and password for SMTP authentication.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 67 3.6 Creating an Address Book Server You can create up to 10 address book Servers.
68 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 2. Specify whether you want to create an a ddress book server with or without an association to an authentication server.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 69 2.1.1 If you select a Kerberos or NTLM authentications server, specify the Address Book Settings and Scan to Home Directory Settin gs ➞ proceed to step 4.
70 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s LDAP Match Enter the LDAP Match Attribute to be used for Attribute: e-mail address retriev al.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 71 Scan to Home Directory Settings Retrieve Home Select this ch eck box to obtain the currently Directory logged on user’s home directory information (Active from the address book server with the LDAP Directory only): attribute of “Hom e Directory.
72 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 2.1.2 If you select a Simple authenti cation server, specify the Address Book Settings and Scan to Home Directory Settings ➞ proceed to step 4.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 73 Scan to Home Directory Settings Retrieve Home Select this ch eck box to obtain the currently Directory logged on user’s home directory information (Active from the address book server with the LDAP Directory only): attribute of “Hom e Directory.
74 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 2.2 If you want to create a standalone ad dress book server with no association to an authentication serve r, select [None ] from the Authentication Server drop- down list under <Retrieve User E- Mail Address for the Follo wing Authentication Server>.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 75 3. Select the authentication method from the Method drop-down list. [Kerberos]: The machine communicates direc tly to Active Directory. [NTLM]: The machine communicates direc tly to Active Directory.
76 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.1 If you select [Kerberos] as the authentication method, specify the Address Book Settings and Scan to Home Directory Settings.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 77 SSL: This check box is only displayed if Pull Host from DNS is set to ‘No’ and if the [Pull Port from DNS] check box is not selected. Select this check box if you want the address book server to use SSL.
78 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Search Root: Depending on your environment, you must enter the Base DN (Distinguished Name) of the location of the user accounts. If the directory server is authenticating against Active Directory and the domain is , for example, us.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 79 Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home directory information from the address (Active book server with the LDAP attribute of “Home Directory only): Directory.
80 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.2 If you select [NTLM] as the authentication method, specify the Address Book Settings and Scan to Home Directory Settings.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 81 SSL: This check box is only displayed if Pull Host from DNS is set to ‘No’ and if the [Pull Port from DNS] check box is not selected. Select this check box if you want the address book server to use SSL.
82 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s LDAP Match Enter the LDAP Match Attribute to be used for e-m ail Attribute: address retrieval.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 83 Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home directory information from the address (Active book server with the LDAP attribute of “Home Directory only): Directory.
84 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.3 If you select [Simple] as the auth entication method, specify the Address Book Settings and Scan to Home Directory Settings. Address Book Settings Method: Simple Host: Enter the DNS name or IP address of the address book server.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 85 Use Public Select [Yes] to configure the public credentials (Public Credentials: DN and Public Passw ord), or select [No] to use anonymous binding. Public DN: This text box is only displayed if Use Public Credentials is set to ‘Yes’.
86 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home directory information from the address (Active book server with the LDAP attribute of “Home Directory only): Directory.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 87 3.4 If you select [Anonymous] as the authentication method, specify the Address Book Settings and Scan to Home Directory Settings. Address Book Settings Method: Anonymous Host: Enter the DNS name or IP address of the address book server.
88 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s Search Root: Depending on your environment, you must enter the Base DN (Distinguished Name) of the location of the user accounts. If the directory server is authenticating against Active Directory and the domain is , for example, us.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 89 Scan to Home Directory Settings Retrieve Home Select this check box to obtain the currently logged on Directory user’s home directory information from the address (Active book server with the LDAP attribute of “Home Directory only): Directory.
90 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.7 Editing an Address Book Server You can edit a previously created addre ss book server from the Address Book Servers configuration screen.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 91 2. Edit the settings for the addr ess book server as necessary ➞ click [Update]. If you make a mistake while editing the a ddress book server sett ings, click [Reset] to return the settings to their origin al values.
92 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3.8 Deleting an Address Book Server You can delete a previously created a ddress book server from the Address Book Servers configuration screen.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 93 3.9 Configuring Scan to E-Mail Settings You can enable the Scan to E-Mail function, restrict user access to the [Addr.
94 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3. Configure the settings under <Access Controls>. Access Controls E-mail to self only: Select this check box i.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 95 Self This check box is only displayed when the [E-mail to self only] check box is not selected. When the [Self] check box is selected, the e-mail addre ss of the user logged on to Authorized Send is displayed in the [To] text box on the SCAN TO EMAIL Screen.
96 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 4. If necessary, click the [E-mail CC to self] check box ➞ click [Save]. If you select [E-mail CC to self], a copy of each e-mail message sent via SCAN TO EMAIL will be sent to the curren tly logged on user’s e-mail address.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 97 3.10 Configuring Scan to Fax Settings You can enable the Scan to Fax functi on and configure the General Settings. 1. Click [Scan to Fax]. If necessary, see the screen shot in step 12 of “Flow of Configuration Operations,” on p.
98 Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 3. Specify the General Settings ➞ click [Save]. General Settings Fax Recipient Template: Enter the ap propriate template configuration. For example, if you enter ${FAXNUMBER}@faxserver.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 99 NOTE • The user does not see the tem plate. The user only has to enter the fax number(s) on the Authorized Send SCAN TO FAX screen on the machine. • If you upgrade Authorized Send from version 3.
100 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3.11 Configuring Scan to Folder Settings You can enable the Scan to Folder func tion and configure the Access Controls and General Settings. 1. Click [Scan to Folder] ➞ [General].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 101 3. Configure the settings under <Access Controls>. Access Controls Scan to Home Select this check box if you want to automatically disable Directory/Preselected the [Preset Share], [File Server/Path], and [Browse] check Share only: boxes with one click.
102 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 4. Specify the General Settings ➞ click [Save]. General Settings WINS Server IP: Enter the IP addr ess of the NetBIOS name server. Test: Select this check box if you want the connection to the WINS server to be verified before you save the settings.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 103 3.12 Creating a Preset Share You can create any number of preset shares. 1. Click [Scan to Folder] ➞ [Preset Shares]. If necessary, see the screen shot in step 16 of “Flow of Configuration Operations,” on p.
104 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines If you want to specify your home direct ory as a preselected share that will automatically appear in the Preset Sh are drop-down list on the SCAN TO FOLDER screen, select [Home Directory (if exists )] from the Preselected Share drop-down list ➞ click [Save].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 105 3. Specify the Share Name settings ➞ click [Create]. Create Share Name Share Name: Enter a name for the preset share. The Share Name is case-sensitive. You can enter a maximum of 31 characters.
106 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3.13 Editing a Preset Share You can edit a previously created preset sh are from the Scan to Folder configuration screen. 1. Click [Scan to Folder] ➞ [Preset Shares] ➞ select the check box next to the preset share you want to edit ➞ click [Ed it].
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 107 3.14 Deleting a Preset Share You can delete a previously created preset sh are from the Scan to Folder configuration screen. 1. Click [Scan to Folder] ➞ [Preset Shares] ➞ select the check box next to the preset share you want to delete ➞ click [Delete].
108 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3.15 Configuring Scan Settings You can configure the Default File Type Sett ings and Default Scan Settings For File Types. This causes the default scan s ettings to automatically change based on the f ile type that is selected.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 109 3. Configure the settings un der <Default Scan Settings for File T ypes> ➞ click [Save]. Default Scan Settings for File Types Scan Settings for File Type: Select [P DF], [PDF(Compct)], [PDF(OCR)], [TIFF], [TIFF(Single)], or [JPEG] from the drop-down list.
110 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Brightness: Select this check box to disable and gray out the Brightness scroll ba r on the SCAN SETTINGS screen. PDF Encryption: Select this check box to hide the PDF Encryption icon on the SCAN SETTINGS screen.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 111 Resolution: Select [200x200], [ 300x300], or [600x600] from the drop-down list to correspond w ith the file type that you selected from the Scan Settings for File Type drop-down list.
112 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Color Mode: Select [Auto], [Full Color], or [Black] from the drop-down list to correspond w ith the file type that you selected from the Scan Settings for File Type drop-down list.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 113 3.16 Configuring Optional Settings You can configure the timeout settings, decide w hether to populate the User Nam e text box on the Authorized Send SIGN IN screen, enable USB keyboard input, and rename the tab of the Authorized Se nd application on the machine.
114 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Enable USB Keyboard Select this ch eck box to enable your machine to input: utilize an attached USB keyboard. If this check box is not selected, your machine cannot utilize an attached USB keyboard and automatically uses the MEAP virtual keyboard instead.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 115 Only Use Cherry G84 Select this check box if you want to only use the Keyboard: Cherry G84 keyboard.
116 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Application Display Name Enter the ap p lication display name. You can enter a (up to 20 characters): maximum of 20 characters. Valid characters are the printable ASCII characters and the carriage return.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 117 3.17 Configuring Log Settings You can enable the Log function and vi ew or delete the current log file. 1. Click [Logs]. If necessary, see the screen shot in step 22 of “Flow of Configuration Operations,” on p.
118 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3. Select the severity level from the Severity Level drop-down list. The table below shows the supported leve ls of increasing se verity and their respective numeric codes.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 119 4. Select the [Enable Syslog] check box. If you select the [Enable Syslog] check box, at least one syslog server must be configured.
120 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 5. Enter a syslog server’s IP address under <Syslog Server> in the table ➞ enter the corresponding UDP port number for the sy slog server under <UDP Port> in the table.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 121 9. To delete the log file, click [Delete]. If you want to disable the Log function, click the [Enable Logging] check box to clear the check mark ➞ click [Save].
122 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3.18 Changing the Login ID and Password You can change your Login ID and passw ord to log on to the Authorized Send Configuration servlet. 1. Display the Authorized Send Configuration screen and log on to the Authorized Send Configuration servlet.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 123 3. Enter the new login ID in the [New Login ID] text box ➞ confirm the ID in the [Confirm New Login ID] text box ➞ enter the new password in the [New Password] text box ➞ confirm the password in the [Confirm New Password] text box ➞ click [OK].
124 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3.19 Using the Brand Configuration Tool (Optional) This section describes how to dynamically modify the appearance of the end user’s interface screens using the op tional Brand Configuration tool.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 125 The following section describes the diffe rent areas that make up the Brand Configuration tool screen. Description Area: The description area displays an explanation of the Brand C onfiguration tool’s purpose.
126 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Status Area: The status area displays m essages as va rious brand configur ation operations are performed. It also displays informative m essages whenever errors occur.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 127 Settings Area: The settings area displays the text boxes used for modifying im age and color settings seen in the preview area. The settings area is m ade up of the Portal Service Logo, Banner, Screen, Button, and Special Button.
128 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Portal Service Logo: The Portal Service Logo provides a text box for entering the location of the application logo you want, and provides a preview of the selected image.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 129 2. Select [Clear All], [Default], or [Current]. [Clear All]: Click to clear all of the settings. [Default]: Click to load the default va lues for each setting and populate the corresponding text boxes in the settings area.
130 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 4. If you want to specify the background and foreground colors, and select the image to be displayed in the end user’s interface banner area: 4.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 131 5. If you want to specify the background, foreground, and border colors to be displayed in the end user’s interface screen area: 5.
132 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6. If you want to specify the end user’s interface background and foreground colors for the normal buttons: 6.1 Click the [Background Color] text box under <Button> ➞ enter three comma-separated digits representing the desired RGB color.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 133 7. If you want to specify the end user’s interface background and foreground colors for the special buttons: 7.1 Click the [Background Color] te xt box under <Special Button> ➞ enter three comma-separated digits repr esenting the desired RGB color.
134 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines This page is intentionally left blank..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 135 Chapter 4 Configuring the MEAP Device This chapter describes how to configure your MEAP-enabled device so that you can use it with the Authorized Send application. IMPORTANT Inbox 99 must be available for use on the ME AP device (i.
136 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 2. Press [System Settings]. If the System Manager ID and System Pa ssword have been set, enter the System Manager ID and System Password using ⓪ – ⑨ (num eric keys) ➞ press (Log In/Out).
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 137 3. Press [Network Settings]. 4. Press [TCP/IP Settings]..
138 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 5. Press [DNS Server Settings]..
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 139 6. Press [Primary DNS Server] ➞ enter the IP address using ⓪ – ⑨ (numeric keys). IMPORTANT • It is not necessary to enter a [Secondar y DNS Server] or [Host Name]; however, you must enter a [Domain Name].
140 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 4.2 Specifying the Auto Clear Mode for Auto Log Off If the machine is idle f or a certain period of tim e (after a scan to e-mail, scan to fax, o r scan to folder key operation or job), you will be logged off of Authorized Send.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 141 3. Press [Auto Clear Time]. 4. Press [-] or [+] to specify the desired Auto Clear Time ➞ press [OK]. You can also enter values using ⓪ – ⑨ (numeric keys). 5. Press [Done] repeatedly until the Bas ic Features screen is displayed.
142 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 4.3 Synchronizing the Device and Server Time If you configure an authen tication server or addre ss book server fo.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 143 3. Press [Network Settings]. 4. Press [TCP/IP Settings]..
144 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 5. Press [SNTP Settings]. NOTE If the desired setting is not displayed, press [ ▼ ] or [ ▲ ] to scroll to the de sired setting.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 145 6. Specify the SNTP settings. <Use SNTP>: Select [On] to perf orm time synchronization using SNTP. <Polling Interval>: Select the interv al for performing time synchronization from ‘1’ to ‘48’ hours.
146 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 7. Press [NTP Server Check] to check the status of the NTP server. If <OK> is displayed next to [NTP Server Check], time synchronization is working correctly via SNTP.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 147 4.3.2 Manually Adjusting the Device Time You can manually adjust the dev ice time to match the Kerbe ros authentication serve r or address book server time. 1. On the machine’s control panel, press (Additional Functions).
148 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 3. Press [Time Fine Adjustment]. 4. Press [-] or [+] to adjust the time as necessary ➞ press [OK]. 5. Press [Done] repeatedly until the Basic Featu res screen is displayed.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 149 Chapter 5 Troubleshooting This chapter explains the vari ous issues that may arise when installing and configuring the necessary components of the Authorized Se nd application, along with possible causes and remedies.
150 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Problem The [Scan to E-Mail] button is disabled. Remedy Check to make sure that: • An e-mail address is specified in the user’s address book account. • An SMTP server address is c onfigured for Authorized Send.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 151 Chapter 6 List of Error Messages This chapter explains the various messages that appear on the Authori zed Send Configuration servlet screen or on the touch panel display of the MEAP device, along with possible causes and remedies.
152 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.1 Configuration Screen Error Messages Configuration screen messages are displa yed on the Configuration screen of the Authorized Send Configuration servlet.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 153 Message Cause Remedy Authentication Port has to be a positive numb er. A negative number is entered in the [Port] text box. Enter the num eric value greater than zero for the connecting por t number of the authentication server.
154 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Message Cause Remedy Anonymous User E-Mail is not valid: local part ca nnot contain character(s) ‘?’, ‘&’ The local part contains non-alphanumeric values other than ‘.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 155 Message Cause Remedy Duplicated au thentication server: an authentication server with domain [ x ] and authentication method [ y ] already exists.
156 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.1.4 Address Book Servers Screen Error Message This section explains the Address Book Se rvers screen error message, along with a possible cause and remedy. For more information on the rem edy, see “Creating an Address Book Server,” on p.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 157 Message Cause Remedy Address Book Domain is missing. The [Domain Nam e] text box is blank. Enter the dom ain name of the address book serv er. Address Book Search Root is missing.
158 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Message Cause Remedy Default value for ‘ Subj ect’ field cannot be empty if the field is disabled and required. The [Subject] check box is selected, the [Subject] text box is blank, an d the [Require d] check box is selected.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 159 Message Cause Remedy Connection Failed. Could not resolve host name: x . The connection to th e WINS server failed because Authorized Send cannot resolve the WINS se rver host name, repres ented by x .
160 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.1.10 Options Screen Error Messages This section explains the Options screen error messages, along with possible causes and remedies. For more inform ation on the remedies, see “Configuring Optional Settings,” on p.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 161 Message Cause Remedy Application Display Name cannot contain the following characters: ‘x’, ‘y’, ‘z’ The [Application Disp lay Name (up to 20 characte rs)] text box contai ns ‘x’ , ‘y ’, and ‘ z’ , which represent inv alid characters.
162 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.1.12 Change Login ID & Password Screen Error Messages This section explains the Change Login ID and Password screen error messages, along with possible causes and remedies.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 163 6.1.14 Authorized Send Configuration Servlet Log On Screen Error Messages This section explains the Authorized Send Configuration servlet log on screen error messages, along with possible causes and remedies.
164 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.2 SIGN IN Screen Notification Messages The SIGN IN screen notification messages ar e displayed on the SIGN IN screen in the upper-right hand portion of the MEAP devi ce’s UI.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 165 6.2.2 Kerberos Authentication Notification Messages This section explains the Kerberos auth entication notification messages, along with possible causes and remedies.
166 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Message Cause Remedy Unkno wn host ( host ) The host cannot be resolved.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 167 6.2.4 Simple Authentication Notification Messages This section explains the Simple authen tication notification messages, along with possible causes and remedies.
168 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.3 MAIN Screen Notification Messages The MAIN screen notification messages ar e displayed on the MAIN screen in the upper-right hand portion of the MEAP device’s UI.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 169 Message Cause Remedy Your E-mail was not found, invalid credentials. Invalid credent ials have been supplied by the client. Check your LDAP configuration. Your E-mail was not found, invalid DN syntax.
170 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.3.2 Configuration Notification Message This section explains the configuration notif ication message, along with a possible cause and remedy. Message Cause Remedy Please contact administrator to configure E-Mail Service.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 171 6.4 SCAN TO EMAIL Screen Notification Messages The SCAN TO EMAIL screen notification messages are displayed on the SCAN TO EMAIL screen in the upper-right hand por tion of the MEAP device’s UI.
172 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines Message Cause Remedy Press <Enter> key to validate . The USB keyboard is in use, and a text box was changed that requires validation . Press [ENTER] on the USB keyboard.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 173 6.5 SCAN TO FAX Screen Notification Messages The SCAN TO FAX screen notification me ssages are displayed on the SCAN TO FAX screen in the upper-right hand portion of the MEAP device’s UI.
174 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.5.3 SCAN TO FAX Notification Messages This section explains the SCAN TO FAX notification me ssages, along with possible causes and remedies. Message Cause Remedy Checking SMTP Connection… You are attempting to scan and send a document via SMTP.
Authorized Send Installation and Confi guration Guide for imageRUNNER Machine s 175 6.6 SCAN TO FOLDER Screen Notification Messages The SCAN TO FOLDER screen notification messages are displayed on the SCAN TO FOLDER screen in the upper-right hand portion of the MEAP device’s UI.
176 Authori zed S end Installation and Configuration Guid e for image RUNNER Machines 6.6.3 SCAN TO FOLDER Notification Messages This section explains the SCAN TO FOLD ER notification messages, along with possible causes and remedies.
An important point after buying a device Canon 08011-41-UD2-003 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon 08011-41-UD2-003 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon 08011-41-UD2-003 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon 08011-41-UD2-003 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon 08011-41-UD2-003 will certainly help you make a decision on the purchase.
If you already are a holder of Canon 08011-41-UD2-003, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon 08011-41-UD2-003.
However, one of the most important roles played by the user manual is to help in solving problems with Canon 08011-41-UD2-003. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon 08011-41-UD2-003 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
