Instruction/ maintenance manual of the product XM1100 Series Lexmark
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XM1100 Series User's Guide Septembe r 2012 www.lexma rk.com Machine type(s): 7015 Model(s): 679.
Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .7 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....9 Findi ng in formati on abo ut the p rint er.
Networ kin g..... .... ..... ..... ..... ....... .... ..... ..... ....... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... ... ...... ....... ..... ..... ..48 Veri fying pri nter set up... ...... .......... ...... ...... .....
Underst andin g the e -mai l opt ions...... ........ ......... ............. ........ ......... ............. ....... ......... ............. .........101 Faxing ........ ....... ........ ....... ........... ......... ....... ........... ........ ....
Mainta ini ng the p rinte r...... .... ......... ..... ..... ........ ..... ......... ..... ..... ........ ..... ..214 Cleani ng the prin ter par ts..... .......... ....... ....... ....... ......... ........ ...... .......... ....... ....... .........
Embedd ed W eb Ser ver doe s not open. ......... ............. ........ ......... ......... ............. ......... ......... ......... ..... ...301 Contacting customer support................................. .........................................
Safety information Connect t he power cord to a properly grounded electr ical out let th at is near the prod uct a nd easil y accessi ble. Do not p lace or use th is prod uct n ear water or wet l ocati ons. CAUTION —SHOCK HA ZARD: Do not use the fax feature during a lightning stor m.
CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing.
Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in structions : • Connecting the printer • Installin g the p rinter s oftware Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.
4 3 2 1 5 1 Right s ide 30 cm (1 2 in.) 2 Front 51 cm (20 in.) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 75 cm (29 in .) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted con figurati ons req uire additio nal furni ture for st ability.
1 2 3 4 9 10 6 5 8 7 1 Printer control panel 2 Automatic document f eeder (ADF) 3 ADF tr ay 4 ADF bi n 5 Front door release button 6 Standard 2 50 ‑ sheet tray 7 Optio nal 2 50 ‑ or 550 ‑ sheet .
Using the ADF and scanner glass Automatic d ocument feed er (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photos), transparencies, photo p aper, or thin media (such as magazine clippin gs).
Understandin g the printer control panel Using the printer control panel 1 7 8 2 3 4 5 6 9 Use the To 1 Display • Vi ew the printer status and messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Tips Open a c ont ext -se ns iti ve Help di alo g.
Indicator light color and its corresponding printer status Indicator light Printer st atus Off The print er is o ff or i n Hibern ate mode. Blinking green The printer is warming up, proc essing data, or printi ng. Solid gree n The print er is on, but idl e.
Touch To 4 FTP Access the File Transf er Protocol ( FTP) menus and scan documents di rectly to an FTP server. 5 Menu icon Access printer menus. Note : The menus a re available only when the printer is in ready state. 6 Status message bar • Show the current pri nter status such as Ready or Busy .
1 2 3 4 5 Touch the To 1 Radio button Selec t or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Acce pt but ton Save a se tti ng. 5 Cancel button • Cancel an action o r a selection. • Return to the previous screen. Other touch-s creen buttons Touch To Return to the home screen.
Setting up and usin g the home screen applications Notes: • Your home screen m ay vary, depe nding on your h ome scre en cust omizat ion sett ings, adm inistr ative set up, and active e mbedded a pplicat ions. S ome applic ations are sup ported only in select printer mo dels.
3 Click Advan ced > TCP/IP . 4 Look for IPv4 Address . Finding the IP address of the printer Note: Make su re your printe r is c onnecte d to a netw ork or to a print serv er. You can f ind the pr inter IP address: • From the to p le ft corn er of the pri nter home s creen .
Understanding th e different ap plications Use To Card Co py Scan and print both si des of a card on a single pa ge. For more i nformation, see “Setting up Card Copy” on page 21. Fax Scan a document, and then send it to a f ax number. For more inform ation, see “Faxing ” on page 104.
Use To Streamline work processes by letting you qui ckly find and pri nt frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored.
3 Change t he default scanning options, i f necessa ry. • Default tray —Select th e default tray to be used for prin ting scan images. • Defaul t numb er of co pies —Specify the number of copies that sh ould automatically print when t he application is used.
1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on the pr inter home screen. Th e printer IP address appear s as four sets of numbers s epara ted by periods , such as 123. 123.123.12 3.
To use the a pplicatio n, touch Scan to Network on the prin ter home screen, and th en follow the instruction s on the printer display. Settin g up Remote Operator Panel This applic ation shows the pr.
3 To export or import a c onfiguratio n for mul tiple applic ations, do the foll owing: a Click Settings > Import/ Expo rt . b Do either of the following: • To export a configuration file, click Ex port Embe dded S oluti ons Set tings File , and the n foll ow the inst ructions on the computer s creen to save the configuration file.
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing.
Accessing the co ntroller board CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing.
2 1 3 4 1 Mem ory ca rd conn ecto r 2 Option card connector 3 Printer hard disk connect or 4 Lexmark I nternal Solut ions Po rt conne ctor 4 Close the shield, and then the access do or.
3 Alig n the no tch (1 ) on the m emor y card with the ridge (2) on the connect or. 1 2 4 Push the memo ry card straight into the conn ector, and th en push the card towa rd the contro ller boa rd wal l until it cl icks into plac e. 5 Close th e contro ller board shield, and th en the controller board ac cess door.
Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from the electr ical ou tlet befo re conti nuing .
4 Push the c ard firmly into place as sh own in the illustr ation. Warning—Pote ntial Da mage: Imprope r inst allati on of t he c ard may cause d amag e to th e card a nd the contr oll er boar d. Note: The entire lengt h of the connec tor on th e card must to uch and be flus hed aga inst the c ontrol ler boar d.
Installing an Inte rnal Solutions Port The con trolle r boar d suppor ts one optio nal Lexm ark Inte rnal S oluti ons Por t (ISP ). Note: This task requires a flat ‑ head screwd river.
2 Ligh tly press the stop on the left side of the co ntrolle r board acc ess door , and then s lide the access do or to remo ve. 3 1 2 3 Unpack the ISP kit. Note: M ake sure to re move a nd discar d th e small cable att ached to the white conn ector .
4 Place the plastic bracket inside the ISP exterior cover until it clicks into p lac e. 5 Sli de and pu sh the ISP solu tion int o the p lasti c bracke t.
7 Tigh ten the two sc rews o n the e nd of t he ISP solutio n. 8 Atta ch the white pl ug of t he ISP so lutio n interf ace cable in to the white re ceptacl e on th e ISP.
9 Slightly close the ISP exterior cover up to 65 degrees , and then slide the cover to attach. 1 2 3 4 10 Run t he ISP cable th rough the con trolle r board shield.
11 Open th e controlle r board shie ld using the gre en handle. 2 1 12 Attach the blu e plug of the ISP s oluti on inter face cabl e into the blue r eceptac le on the co ntroll er boar d. Note: If you hav e installe d a prin ter hard disk, the n you ne ed to rem ove i t.
13 Close th e contro ller board shield. 14 Close the ISP exterior cover. Note: When the printer s oftware and a ny hardware o ptions are installed, it may be necessary t o manually ad d the option s in the printer driver t o make them availabl e for prin t jobs.
a Using a flat ‑ hea d screwd river, loos en the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
c Align the scre ws on the pri nter ha rd dis k to th e slots on the c ontrol ler boa rd br acket, a nd t hen slid e the pri nter hard dis k onto t he brackets . d Tighte n the tw o screws . 4 Clos e the co ntrolle r board shield, and th en clos e the controlle r board acce ss door.
Removing a printer h ard di sk Warn ing— Poten tial Dama ge: Co ntroll er boar d electron ic compone nts ar e easily damaged by static electricity. Touch a m etal su rface o n the pr inter bef ore to uching a ny contro ller b oard ele ctron ic compo nents or connec tors.
Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e printe r weight is gre ater tha n 18 kg (40 lb) and requi res t wo or m ore trained p ersonnel to lift it safel y.
2 1 2 Unpack the tr ay, and t hen r emove all packi ng mate rial. 3 Pul l out the tray from t he base . 4 Remove any p acking material from in side th e tray. 5 Insert th e tra y into th e bas e. 6 Pla ce the tr ay near the pr inter. 7 Align th e printe r with the tray, a nd then slo wly lower t he printe r into pla ce.
8 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er. 1 2 Notes: • When th e printer softwa re and any hardwa re optio ns are in stalle d, you may nee d to man ually add t he options in the p rinter d river to ma ke them ava ilabl e for print jobs.
Setting up the printer software Installing the printer software Notes: • If you in stalled t he printe r soft ware on t he comput er before but ne ed to rein stall th e software , then uninstal l the curren t software firs t. • Close all open software p rograms before installin g the printer software.
In Wind ows 7 or ea rlier a Click or click Start , and then c lick Run . b In the Sta rt Searc h or Run di alog, typ e control printer s . c Pres s Enter , or cli ck OK . 2 Dependi ng on yo ur devic e, do eith er of the following : • Press a nd hol d the prin ter yo u want to update.
1 2 3 4 6 8 7 5 Use the To 1 Printer power cord socket Connect the printer to a properl y grounded electrical o utlet. 2 Power switch Turn the printer on or of f. 3 Ethernet port Connect the printer to an Ethernet network. 4 EXT port Connect additional dev ices (telephone or answering machi ne) to the printer and the telephone line.
Networking Notes: • Purchase a M arkNet N8350 wirel ess netw ork adapter firs t before sett ing up th e printer on a wirel ess netwo rk. For more i nforma tion on in stalli ng the wi reless net work ad apter, see the setup sheet that came wi th the adapter .
In Wind ows 7 or ea rlier a Click or click Start , and then c lick Run . b In the Sta rt Searc h or Run di alog, typ e D:setup.exe . c Pres s Enter , or cli ck OK . Note: D is the le tter of your C D or DVD drive. 3 Click Instal l , and then follo w the instru ctions on the compu ter screen.
– This feature is supported only in Ma c OS X version 10.5 . a From the Appl e menu, na vigate to: System Pref erence s > Print & Fax b Click + , and then navigate to: AppleTa lk > select .
– To find the WPA/WP A2 presh ared k ey or passp hrase for the wirel ess net work, see the do cumentat ion that came with the access point, see the Embedded Web Server associated with the access point, or consul t your system s upport person.
Using the Perso nal Identification Number (PIN) method 1 From the print er co ntrol panel, nav igate to: > Netwo rk/ Port s > Networ k [x] > Netw ork [x] S etu p > Wireless > Wireless Con necti on Se tup > Wi ‑ Fi Pr otecte d Setup > Sta rt PIN Meth od 2 Copy the eight ‑ d igit WPS P IN.
Changing port setti ngs after installing a new ne twork Internal Solutions Port When a new Lexmar k Inter nal Sol ution s Port (I SP) is insta lled in the printe r, the p rinter conf iguration s on computer s that ac cess t he print er m ust be up dated since t he print er wi ll be as signed a new IP addres s.
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Clo se . For Macintosh users 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the pr inter IP address on th e printer contro l panel.
b Double ‑ click the so ftware ins taller pa ckage. Wait for th e installa tion dial og to ap pear. If you are using the Software CD and the i nstallat ion dialo g does no t appear , then do the follo wing: In Windows 8 From the Se arch c harm type run , and then na viga te to: Apps list > Ru n > type D:setup.
f Click OK , and then close all the dialogs. g Print a test page to veri fy print er in stall ation. Verifying printer setup When all ha rdwar e and soft ware opt ions are instal led and the print er .
Loading paper and specialty media The sele ction and h andlin g of paper and specialt y media ca n affect how reliably do cument s print. For mor e informati on, see “Avoid ing jams” on page 227 a nd “Sto ring pap er” on page 7 4.
2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. 1 LT R LG L E X E C A 4 B 5 A 5 2 Loading pape r and specialt y media 58.
3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading. 1 2 Notes: • For some pap er sizes li ke letter, legal, an d A4, squeeze and s lide the leng th guide t ab backward to accommodate their length .
A 4 LT R EXEC B 5 A 5 LT R LG L A 4 E X E C B 5 A 5 A 6 4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper.
Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the to p edge toward the front of the t ray. • Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray.
Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labe ls, and en velope s. You can a lso use i t for sin gle ‑ page prin t jo bs on lett erhe ad .
b Pull the extender gently so th at the multipurpose feeder is fu lly extended and open. 2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them.
• Hold transparencies by the edges. Flex th e stack of transparen cies back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Avoid tou ching the print able s ide of th e trans parencie s. Be careful not to s cratch them.
Note: When lo adi ng A6 ‑ size paper, make sure the m ultipurpose feeder extend er rests lightly against the edge of the pap er so that the last few sh eets of paper remain in place. • Load let terhea d faceu p with th e top edg e entering the pr inter first.
• Load envelopes with the flap on the left side facedown. Warn ing— Poten tial Dama ge: Ne ver use envelopes with stamps , clasps, snaps, windows, c oated lini ngs, or self ‑ stick adhe sive s. These e nvelope s may sev erely damage the prin ter.
Creat ing a cu stom na me fo r a pape r type Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123.
Using the printer c ontrol panel 1 From the ho me sc reen, navi gate to: > Paper M enu > Cust om Ty pes 2 Select a custom p aper ty pe name, a nd then select a paper ty pe Note: P aper is th e facto ry default pa per t ype for all us er ‑ defi ned custom names.
Paper and specialty media guide Using specialty media Tips on us ing le tterhead • Use letterhead designed specifically for laser printers. • Print samples on the letter head bein g con sidered f or use bef ore buyi ng larg e quanti ties.
– Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, o r laid finish es • Adjust the width guides to fit the width of the envelopes. Note: A combina tion of h igh humi dity ( over 60 %) and hig h printin g tempe rature may wrinkl e or seal e nvelopes .
• Do not use prepr inted car d stock manuf acture d with chem icals tha t may contamina te the printe r. Prepri nting intro duce s semi ‑ liq uid and volati le comp onen ts in to the pr inter . • Use grain short card stock whe n pos sible. Paper guidelines Select ing the c orrect paper or special ty media reduces printin g problem s.
For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain l ong pa per is rec ommen ded. Fiber content Most h igh ‑ qua lity xerogra phic pap er is made from 100% chemi cally tre ated pulpe d wood. This con tent provi des the paper with a high degree of stability resu lting in fewer paper feeding problems and better print quality.
• Surfac e roug hness ( measured in Sheff ield un its, imp acts pri nt cla rity and h ow well toner fuses to the paper) • Surface friction (determin es how easily sheets can be separated) • Grai.
For more informatio n about Lexm ark, visit www .lexma rk.com . General s ustainabi lity-rel ated inform ation ca n be fo und at the Envi ronmen tal Su stai nabi lity link.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Legal 215. 9 x 355.6 mm (8.5 x 14 in .) Executive 184. 2 x 266.7 mm (7.25 x 10.5 in .) X Oficio ( Méxic o) 215.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Other Envelope 85.7 x 165 mm to 215. 9 x 355.6 mm (3.375 x 6.50 in. to 8.5 x 14 in.) XX XX X * Universal is supported in duplex mode only if the width is at least 210 mm (8.
Printing Printing forms and a document Printing forms Use the Forms and Favorit es appl ication to quickl y and eas ily acces s frequen tly use d forms or other inform ation th at is regul arly p rinted . Before you can use th is applica tion, first s et it up on the printer .
Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123.
Printi ng from a flash drive Printing from a flash dri ve Notes: • Before prin ting an encrypted P DF file, you wi ll be pr ompted to t ype the fil e passwor d from the prin ter c ontrol panel. • You c annot pr int fi les fo r whi ch yo u do n ot hav e pri nting per miss ions.
2 From the print er cont rol pan el, touc h the d ocumen t you want to print . 3 Touch t he arrows t o get a pr eview of th e docum ent. 4 Use or to spe cify the numbe r of c opies to be prin ted, and th en touc h Print . Notes: • Do not r emove the flas h drive fr om the U SB port unt il th e docume nt has f inishe d printi ng.
Recommended flas h drives File t ype • Lexa r JumpDr ive FireFl y (512 MB an d 1GB) • SanDi sk Cr uzer Micr o (5 12MB a nd 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .
2 Touch . Printing confiden tial and other he ld jobs Note: Confiden tial and Verif y print jo bs are aut omatically d eleted from m emory af ter printin g. Repe at and Re serve jobs are hel d in the pri nter until you delete them . For Windo ws user s 1 With a d ocu ment o pen, c lick F ile > Print .
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Confi gurat ion > Ot her Sett ings tab > Security > Confid entia l Prin t Set up . 3 Modify th e settin gs: • Set a m aximu m num ber of P IN ent ry at tempt s.
In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then c lick Run . b In the Sta rt Searc h or Run di alog, typ e control printer s .
Copying Automatic d ocument feed er (ADF) Scann er glass ABC Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass for single-pag e documents, book pages, small items (such as postcards or p hotos), transparencies, photo pa per, or thin media (such as mag azine clippings).
• The ADF indica tor lig ht comes on when the paper is load ed proper ly. 2 Adjust the paper guides. 3 From the ho me sc reen, navi gate to: Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an origina l docu ment fa cedown on t he scan ner glas s in the upper le ft corner.
3 Navigate to: Copy to > select the tray t hat contains trans parencies > Copy It If there are no tr ays that suppo rt transparencies, then n avigate to: Manu al Feeder > select the size of th e transparencies > Transp arency 4 Load transparencies into the multipurpose feed er, and then touch Copy It .
Notes: • Do not lo ad postcar ds, phot os, smal l items, transp arencies, photo pa per, o r thin m edia (such as ma gazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when the paper is load ed proper ly.
Copyin g on both side s of the paper (du plexin g) 1 Load an o rigina l document faceup, short edge fi rst int o the ADF t ray or fac edown o n the s canner g lass. Notes: • Do not lo ad postcar ds, phot os, smal l items, transp arencies, photo pa per, o r thin m edia (such as ma gazine clippings) into the ADF tray.
• The ADF indica tor lig ht comes on when the paper is load ed proper ly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the ho me sc reen, navi gate to: Copy > Conte nt 4 Touch the bu tton that be st repr esen ts th e cont ent typ e of the doc ument you ar e copy ing.
3 From the ho me sc reen, navi gate to: Copy > ent er the number of copies > Col lat e > sel ect th e pr eferred order of pa ges > > Copy It Placing separator sh eets bet ween co pies 1 Load an o rigina l document faceup, short edge fi rst int o the ADF t ray or fac edown o n the s canner g lass.
3 From the ho me sc reen, navi gate to: Copy > Paper S aver > select the o utput you wa nt > > Co py I t Note: If Paper Saver is se t to Off, th en the Prin t Page Bord ers opti on is un availabl e.
Cancelin g a copy job Cancel ing a copy j ob wh ile the orig inal do cume nt is in the ADF When the A DF be gins pr oce ssi ng a doc umen t, to uch Cancel Job on the printer contro l panel. Canceli ng a copy jo b while co pying pages using th e scanner g lass From th e home screen , touch Cancel J ob .
Scale This op tion l ets you sc ale th e docume nt from 25% to 400% of the ori gina l documen t size. Yo u can a lso set au tomati c scal ing. • When copying to a d ifferen t pa per siz e, such a s .
Advanced Dupl ex This option lets you specify the doc ument orien tation, whe ther docum ents are one-s ided or two- sided, and how docume nts are bound. Save As Shortcut This op tion l ets you sa ve the cu rrent setti ngs by a ssignin g a shor tcu t name.
Paper Saver This o ption lets yo u pri nt two or more pages of an o riginal docum ent on the same pa ge. Paper Saver i s also calle d N- up printing where N stands for the nu mber of pages . Fo r example , 2-u p would pr int two pages of your d ocumen t on a single pag e, and 4-u p would print four pages of your docum ent on a s ingle pag e.
E-mailing Automatic d ocument feed er (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Notes: • Do not lo ad postcar ds, phot os, smal l items, transp arencies, photo pa per, o r thin m edia (such as ma gazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when the paper is load ed proper ly.
3 From the ho me sc reen, navi gate to: E-mail > Rec ipi ent(s) > > typ e the nam e of the reci pient > 4 Touch t he name of the recipi ent. To sea rch f or add ition al reci pien ts, to uch Ne w Search , and then type the name o f the next recipient.
• JPEG —Create and attach a separate file for each page of your original docume nt, viewable by most Web browser s and graphic s programs. • XPS —Create a single XML Paper Speci fication (XPS ) file with multiple page s, viewable using an Inter net Explorer- hosted viewer and the .
Darkness This opt ion lets yo u adjust how light or dark your sca nned do cument s are in r elati on to the o rigina l document . Resolution This opti on lets you a djust the output qualit y of your e -ma il. Increasing the image resolution increases the e-mail file size and the tim e needed to scan your or iginal do cument .
Page Setup This option lets you chang e the following settings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or o n bo th side s of t he pa per . This also identifies what needs to be scanned for inclusion in the e-mail.
Faxing Note: The fax functio n is availabl e only in select printer m odels. Automatic d ocument feed er (ADF) Scann er glass ABC Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages.
Initial f ax setup Many coun tries and re gions r equir e outgoi ng f axes to contai n the fol lowing infor mation in a ma rgin at the to p or bot tom of each tra nsmitted page , or o n the first pa g.
Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one end o f the tel ephone c able tha t came with the print er to t he port of the printe r. 2 Connect the other end of the telephone cable to an active analog wall jack.
Setup 2: Printer is sharing the li ne with an answering machine Connect ed to th e sa me telep hone wall j ack P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone c able tha t came with the print er to t he port of the printe r. 2 Connect the other end of the telephone cable to an active analog wall jack.
Connec ted to diff erent wal l jacks P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone c able tha t came with the print er to t he port of the printe r.
Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s ervice 02 To conn ect: 1 Connec t one end o f the tel ephone c able tha t came with the print er to t he port of the printe r. 2 Connect the other end of the telephone cable to an active analog wall jack.
Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne splits yo ur regu lar tele phone lin e into tw o channels : voice and Inte rnet. Tel ephone a nd fax signals travel throug h the voice channe l, and Int ernet s ignals p ass throug h the other ch annel.
Scenario 3: VoIP telephone service To conn ect: 1 Connec t one end o f the tel ephone c able tha t came with the print er to t he port of the printe r. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the VoIP adapter.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one end o f the te lephone cable that cam e with your printer to the por t o f the pri nter. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the cable mod em.
Setup 2: Printer is connected to a wall jac k; cable modem is installe d elsewhere in the facility 1 Connec t one end o f the te lephone cable that cam e with your printer to the por t o f the pri nter. 2 Connec t the other e nd of t he teleph one cabl e to an active analog telepho ne wall j ack.
If the wall jack or equipment in your facility is not compat ible with t his typ e of co nnec tion, then yo u nee d to use a telepho ne adap ter. An ada pter for your co untry or region may not co me with you r print er, and you may nee d to purchas e it se paratel y.
Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck LINE EXT 1 Connec t one end o f the te lephone cable that cam e with prin ter to the port of the printer. 2 Connect the other en d of the cable to the RJ ‑ 11 adapte r, and then connec t the adapter to the wall jack.
Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two kind s of ports. The N port s are for fax machines, modems, and answering machines.
1 Connec t one end of t he tele phone ca ble tha t came th e print er to the port of the p rinter. 2 Connec t th e other end of the te lephone cable to the RJ ‑ 11 adapter, a nd then co nnect th e adapter to an N port. 3 If you want to co nnect a te lephone and ans wering m achine to t he same wall jack, then connec t the dev ices as shown .
3 In t he Fax Nam e fie ld, type th e name to be pri nted on all ou tgoi ng faxe s. 4 In the Fax Number field, enter t he printer fax number. 5 Click Submi t . Setting the da te and time You can se t the da te and t ime so th at they a re print ed on eve ry fax you s end.
Notes: • Do not lo ad postcar ds, phot os, smal l items, transp arencies, photo pa per, o r thin m edia (such as ma gazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when the paper is load ed proper ly.
Sending a fax using a sho rtcut numbe r Fax shor tcuts are like the spe ed dial num bers on a tele phon e or a fax machine. A shortc ut number (1–999 ) can contain a sin gle re cipi ent or mult ipl e rec ipie nts. 1 Load an o rigina l document faceup, short edge fi rst int o the ADF t ray or fac edown o n the s canner g lass.
3 From the ho me sc reen, navi gate to: Fax > enter t he fax number > Opti ons > Delayed Send Note: If Fax Mod e is set to Fax Ser ver, th en the Del ayed Send button does no t appea r. Faxes waiting fo r transmis sion ar e listed in the fa x queue.
3 Type a un ique name for the s hortcut, and then touch . 4 Verify that the s hortcut name and number a re correct, and the n touch OK . If the name or number is incorrect, th en touch Cancel , and then reenter the information .
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Reports . 3 Click Fax Job Log or Fax Call Log . Blocking junk faxe s 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Holding and forwarding faxes Hold ing faxe s This option lets you hold received faxes from printing unti l they are released. Held faxes can be relea sed manually or at a schedu led day o r time. 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Understanding the fax options Content This opt ion lets yo u speci fy the con tent t ype and source o f the or iginal do cument. Select f rom th e following cont ent types : • Graphi cs —The or igin al docume nt is mostl y busi ness ‑ type graphics, s uch as p ie charts, bar cha rts, and a nimatio ns.
Custom Job This option lets you c ombine mult iple scan jo bs into a single job and appears only when a working pr inter ha rd disk is install ed. Scan Previ ew Th i s o pt i o n le t s yo u v ie w t h e f i r st p a g e o f t h e i m a ge b e f or e i t i s i n cl u d e d i n t h e f a x .
Scanning Automatic d ocument feed er (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photo s), transparencies, photo paper, or thin media (such as maga zine clippings) .
Scanning to an FTP addre ss You can us e the pr inter to send sca nned doc ument s to an F TP addres s in a n umber o f ways. You can type th e FTP address, use a shortcut number, or use the ad dress book. You can also use the Multi Send, Scan to Network, or MySho rtcut app licati on from the printe r home scre en.
Scannin g to a comput er or f lash drive Automatic Do cument Feede r (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
Notes: • Do not l oad post cards, p hotos, sm all item s, transpar encies, photo paper, or thin m edia (su ch as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is lo aded properly.
7 From the print er co ntrol panel, to uch Scan to Compute r and then select from the following option s: • Scan —Scan and s ave the do cument di rectly to a sele cted locat ion on t he compu ter. • Scan for Prin t —Scan an d automa ticall y print t he doc ument.
Save As Shortcut This op tion l ets you save the cu rrent setti ngs as a short cut by assig ning a sh ortcut name. Note: Select ing this optio n automat ically ass igns the ne xt availabl e shortcut num ber. Original Size This optio n lets you set th e paper si ze of th e docu ment s you are go ing t o scan .
• Newspap er —The ori ginal doc ument is f rom a news pap er. • Other —The origina l document was prin ted us ing an alt ernate or unknow n printe r. • Photo/Film —The origina l document is a pho to from film. • Press —The ori ginal doc ument was print ed usi ng a printin g press .
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports S ecurity Settings Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng .
Paper menu Default Sourc e menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default pap er source for all print jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu settin g.
Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En vel ope B5 Env elope Oth er En vel ope Specify the si ze of the paper loaded in the multipurpose feeder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose fe eder. Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the automatic paper source.
Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of th e labels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default setting.
Paper Weig ht menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Colo red W eigh t Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify the relati ve weight of the paper loaded is heavy.
Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type.
Custom Sc an Sizes m enu Use To Cust om Sc an Siz e [x ] Scan Size Name Widt h Height Orient ation Portrai t Landscape 2 scans per side Off On Specify a custom scan size name and page ori entation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus.
Use To Feed Direction Short Edg e Long Edge Specify the feed direction if the paper can be loaded in either direction. Note s: • Short Edge is the factory de fault setting. • Long Edge appears onl y when the longest edge is shorter than the maximum width suppor ted in the tray.
Use To Fax Shortcuts Print a report c ontaining inf ormation about fax sh ortcuts. FTP Shortcuts Print a re port containing inf ormation about FTP sho rtcuts. Profil es List Prin t a list of profil es stored in the prin ter. Print Fonts Print a re port of all the font s availa ble for the print er language currentl y set in the printer.
Use To PS Smar tSwi tch On Off Set the printer to automa tically switch to PS emulation when a print job requir es it, regard less of the default printer language.
Reports me nu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork S etup > Reports • Networ k/Po rts > Network [x] >.
Use To Netmask View or chan ge the curr ent TCP /IP n etmas k. Gateway View or c hange the current TCP/IP gateway. Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RARP On Off Specify the RARP address assig nment setting.
IPv6 menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork S etup > IPv6 • Networ k/Po rts > Network [x] > Network [x] Se tup > IPv6 Note: This menu is avail able only in network printer s or printe rs tha t are att ached to print serv ers.
Use To Network Mode BSS Type Infrastructure Ad h oc Specify the network mode. Notes: • Infra structur e is the factor y defaul t setting. This lets the pri nter access a network using an access point. • Ad hoc config ures a wireless co nnection directly between the printer and a comput er.
Standard US B menu Use To PCL SmartS wit ch On Off Set the printer to automa tically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting.
Use To Job Buffering Off On Auto Temporarily store print jobs in the pri nter hard disk before printing. Note s: • Off is th e facto ry default set ting. • On buffers jobs on the prin ter hard disk. • Auto buffers prin t jobs only if the printer is busy processing data from another input port.
Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used.
Security menu Miscellane ous Security Settings menu Use To Logi n Rest ricti on s Login Failures Failur e Time Frame Lockout Time Panel L ogin T imeout Remote Login Timeout Limit the number and time frames of failed lo gin a ttempts from the printer c ontrol panel before al l user s ar e lo cked o ut.
Use To Repeat Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs. Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs needing verification.
Security Audit Log menu Use To Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, a flash dr ive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ian Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To Quiet Mode Off On Reduce the amount of nois e produced by the printer. Notes: • Off is the factory default setting. This supports the performance specific ations for your prin ter. • On configures the pri nter to produce as little noise as possible.
Use To Paper Si zes US Metric Specify the unit of measurement for paper si zes. Notes: • US is the factory default setting. • The initial setting is determin ed by your country or r egion selection in the initial setup wi zard. Scan to PC Port Range [port range] Specify a valid port r ange for printers behind a port blocking firewall.
Use To Displayed Information (continued) Black To ner PC Kit Customize the displayed inf ormation for Black Toner and PC Kit. Select fr om the follo wing options: When t o d ispl ay Do n ot disp lay D.
Use To Home scr een custom ization Change Langua ge Cop y Copy shortcuts Fax Fax shortc uts E ‑ mail E ‑ mail shortcuts FTP FTP s hortcuts Search held jobs Held jobs USB Driv e Pro fil es and Solu.
Use To Allow Background Removal On Off Specify whether image backgrou nd removal is allowed in copy, fax, e ‑ mail, FTP, or scan ‑ to ‑ flas h ‑ drive jobs. Note: On is the fact ory default setting. The backgro und of the image will be removed.
Use To Timeou ts Slee p Mod e Dis abled 1–120 Set th e a moun t of ti me i n minu tes the pr in ter w ait s af ter a job is printed before it goes into a reduc ed power state. Notes: • 30 is the factory default setting. • Disabled appears only when Energy Conserve is set to Off.
Use To Timeou ts Print Timeout Dis abled 1–255 Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore canceling the remainder of the print job.
Use To Print Reco very Jam Reco very On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The print er reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks.
Copy Settin gs menu Use To Content Type Text Graphics Text/Photo Photo Specify the content of the origi nal document. Note: Text/P hoto is the factory default setting . Content Source Black/ White Laser Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produce d.
Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original docume nt.
Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m te xt Print on All page s First p age only All but first page Cust om t ext Specify the h eader or footer i nformatio n and its location on the page.
Use To Mirror I mage Off On Create a mirror image of the original document. Note: Off is the facto ry defaul t setti ng. Negative Image Off On Create a negative image o f the original document. Note: Off is the facto ry defaul t setti ng. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a copy.
Use To Memory Use All rece ive Mostly rece ive Equal Mostly send All sen d Define the allocation of non-volati le memo ry between sending and receiving fax jobs. Notes: • Equal is the factory default setti ng. This splits the memory for sending and receiving fax job s into equal amounts.
Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e.
Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original docume nt.
Use To Dialing Pr efix Rules Prefix Rul e [x] Establish a d ialing pr efix rule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials.
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Contra st 0–5 Best f or cont ent Specify the contrast in the scan ned image. Note: “Best for content” is the factor y default setting.
Use To Rings to Answe r 1–25 Specify the number of rings befo re answering an incoming fax job. Note : 3 is the fact ory de fault se tting. Auto Reduction On Off Scale an incoming fa x job so that it fits the size of the paper loaded in the designat ed fax sourc e.
Use To Forward to Shortcut Enter the shortc ut number which mat ches the recipient type (Fax, E-mail, FTP, LD SS, or eS F). Note : You can enter up to 16 characters. Block No Name Fax Off On Enable blocking of incoming faxes sent from devices with no station ID or fax ID specif ied.
Speaker Settings menu items and their desc riptions Use To Speaker Mode Alwa ys Off On until Connected Alwa ys On Specify the mode of the speaker. Note s: • On until Connected is the factor y default setting. A sound is issued until the fax connection is made.
Use To E ‑ mail Serve r Setup Max E ‑ mail size 0–65 535 K B Specify the maximu m e-mail size in kilobytes. Note: E-mails above the specified size ar e not sent. E ‑ mail Serve r Setup Size Error Message Send a message when a n e-mail is greater than the configured si ze limit.
Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: “150 d pi” is the factory default set ting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the fa ctory d efault setting.
Use To JPEG Quality Best f or cont ent 5–90 Set the q uality of a J PEG photo image in relat ion to file size and quali ty of the ima ge. Notes: • “Best for content” is the factory default settin g. • 5 reduces the file size and quality of the image.
Use To Scan Prev iew On Off Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the fac tory def ault se tting. • This menu item appears only when a fo rmatted, wor king printer hard disk i s installed. Allo w Save as Shortc ut On Off Save e-mail addresses as shortcuts.
FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF (. pdf) TIFF (.tif) JPEG (.jp g) XPS ( .xps) Specify the format of the file for FTP sending. Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 6 A–1a Set the version level of th e PDF file for FTP sending.
Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify th e paper size of the origina l document.
Use To Use Multi ‑ Page TIFF On Off Provide a cho ice between si ngle-page TIFF file s and multiple ‑ page TIFF fi les. Fo r a mult iple -p age sca n ‑ to ‑ FTP job, either on e TIFF file is created conta ining all the pages, or multiple TIFF fi les are created with o ne file for eac h page of the job.
Use To Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factor y defaul t setti ng. Fix Sc an Sk ew Auto Off On Correct slight skew in the scanned image. Notes: • Off is the fac tory de fault se tting.
Use To Content Source Black/ White Laser Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the orig inal document was produced. Note : Bl ack/White Laser is the factory default setting. Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots per inch ( dpi).
Use To Sides (Duplex) Off Long edge Short edg e Specify the page orienta tion of text and grap hics. Note s: • Off is t he fact ory defau lt setti ng. • “Long edge” assumes binding along the lo ng edge of the page (l eft edge for portrait and top edge for landscape).
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgroun d visible on a copy. Note : 0 is the fact ory de fault se tting. Contra st 0–5 Best f or cont ent Specify the contrast o f the scanned image. Note : “Best f or content” is the factory default setting.
Sides (Duplex) 1 sid ed 2 sid ed Specify whether prints are on one side or on both sides of the page. Note: “1 sided” is the factory d efault setting. Duplex Binding Long Edge Short Edg e Define binding for duplex ed pages in relation to the page orientat ion of the printed docum ent.
Blank Pages Do Not Print Print Specify whether blank pages are in serted in a print job. Note: Do Not P rint is the factory default settin g. Print Settings Setup menu Use To Printer Language PCL Emulatio n PS Emulation Set the pr inter la nguage. Notes: • PCL Emulation is the factory default setting.
Use To Download Target RAM Flash Disk Set the st ora ge loc at ion f or do wnlo ad s. Notes: • RAM is the fa ctory defau lt setting. Stor ing downloads in the RAM is temporary. • Storing down loads in flash memory or on a printer hard disk places them in permanent sto rage.
Use To Duplex Binding Long Edge Short Edg e Define th e way two ‑ sided pages are bound and printed. Notes: • Long Edge is the facto ry default setting. This assumes binding alon g the long edge of the page (lef t edge for portrait a nd top edge for landscape).
Use To Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the order in which pages are pr inted on a single sheet when using Paper Saver . Notes: • Horizontal is the factory de fault setting . • Positioning depends on the number of pages and whether they are in portrait or landscape orientati on.
Use To Enhance Fine Lines On Off Enable a prin t mode preferab le for file s such as archit ectural drawi ngs, maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory def ault se tting. • You can set this option fr om the printer software.
Use To Disk Near Full Action None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post & Delete Oldes.
Use To Forma t Fl ash Yes No Format the flash memor y. Warni ng— Poten tial D amage : Do not turn off the pri nter while the flash memory is being formatted. Notes: • Yes de lete s a ll data st ore d in fla sh me mor y. • No cancels the format request.
Use To Annotations Do Not Print Print Print annotati ons in a PDF. Note : Do Not Print is the factory default setti ng. PostScript menu Use To Print PS Error On Off Print a page c ontaining th e PostScri pt error. Note : Of f is th e facto ry default se tting.
Use To PCL Emulation Settings Point Si ze 1.00–1 008. 00 Change the point size for sc alable typogr aphic font s. Note s: • 12 is t he factory default setting. • Point size refers to th e height of the characters in the font. One point equals appr oxi mate ly 0.
Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with pr inter software or programs that use different source ass ignments for trays and feeders.
HTML menu Use To Font Name Albertus MT Antiq ue Oliv e Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva .
Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents.
Menu item Description E ‑ mail Guide Provides inform ation about sendi ng e ‑ mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides informati.
Saving money and the environment Lexmark is co mmitted to environmen tal sustain ability a nd is co ntinuall y improving its pri nters to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recycli ng prog rams .
Avoid paper jams Correct ly set the paper t ype and s ize to av oid paper jams. F or more informatio n, see “Avoidin g jams” on page 2 27. Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defaul t sett ings.
Using Hibernate Mode Hibernate is a n ultra ‑ low pow er operating m ode. When op erating in Hib ernate mo de, the printer is essentially o ff, and all othe r syst ems and dev ices ar e powere d down s afely. Note: The Hiber nate an d Sleep m odes can b e sche duled.
Using the printer c ontrol panel 1 From the ho me sc reen, navi gate to: > Settings > General Se ttings > Sc reen Brig htness 2 In the Screen Brightness field, enter the brightness percentage you want for the display.
To return Lexmark cartri dges for re use or rec ycling, foll ow the instru ction s that came with your printer or car tridge an d use th e prepaid s hipping label. Yo u can al so do th e followi ng: 1 Go to www.lexma rk.com/recycle . 2 From the Toner Cartridg es sec tion, selec t your co untry o r regio n.
Securin g the prin ter Statement of Volatility Your print er co ntains va rious types o f memo ry that c an stor e devic e and netw ork se ttings, and user data. Types of memo ry Description Volatile mem ory Your printer uses standard Ra ndom Acce ss Memory (RAM ) to temporarily buffer user data du ring simple print and cop y jobs.
Erasing non ‑ volat il e memo ry • Indi vidua l settings , device and net work sett ings, secur ity se ttings, a nd embe dded sol ution s —Era se informatio n and sett ings by s electing Wipe All Se tting s in the Conf iguration menu. • Fax da ta —Erase fax set tings an d data by select ing Wipe All Set tings in the Confi guration menu.
The printer w ill perform a power ‑ on reset, and then return to norma l operatin g mode. Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is stolen . Note: Some p rin ter mod els ma y not have a prin ter ha rd dis k inst all ed.
The printer w ill perform a power ‑ on reset, and then return to norma l operatin g mode. Finding printer secu rity in format ion In high-sec urity e nvironm ents, i t may be neces sary to take additio nal ste ps to ma ke sure that confid ential dat a stored in the pri nter cannot be a ccess ed by un auth orized pers ons.
Maintaining the printer Warn ing— Poten tial Dama ge: F ailur e to ma intain o ptimum printe r perf ormance , or t o repla ce parts and su pplies, may c ause damag e to yo ur pr int er. Cleaning the printer pa rts Cleaning th e printe r Note: You m ay need to per form this ta sk aft er e very f ew mon ths.
Cleaning th e scanner glass Clean th e scanner glass if you enc ounter p rint qua lity problem s, such a s streaks on copied or scanne d imag es. 1 Slight ly dampe n a soft, l int-free cloth or paper towel wi th water. 2 Open t he sc anner cover. 3 Clean all the areas shown, and then let them d ry.
Checking the stat us of parts and supplies Checki ng the status of parts and suppl ies on the pr inter co ntrol panel From th e home screen , touch Statu s/S uppli es > View Sup plies . Checki ng the status of parts and suppl ies from the Embed ded Web Serv er Note: Make sure the computer and th e printer are connecte d to the same network.
Ordering a toner cartridge Notes: • The esti mated c artridge yield i s based on approxim ately 5% coverag e per pag e. • Extremely low print coverage for extended per iod s of time may n egative ly affect actual yield.
Recommended part numbers Part name Part number Separator roller 40X9108 Storing supplies Choose a cool , clean storag e area for the printe r supp lies.
2 Pull the tone r cart ridge out us ing the han dle. 3 Unpack the to ner cart ridge , and the n remove all packin g mat erials. 4 Sha ke the new cart ridge to redi stri bute t he ton er. 5 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter.
Replacing the imag ing unit 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle. 3 Lift the green handle, and then pull the imaging unit out of the p rinter.
4 Unpack the new imag ing unit, and then s hake it. 5 Remove all pa cking ma terials fr om the imag ing unit. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to direc t light for mor e than 10 minut es. Extended exposur e to light may cause print qua lity pro blems.
7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter. 8 Clos e the front door. Moving the printer CAUTION—PO TENTIAL IN JURY: Th e printe r weight is gre ater tha n 18 kg (40 lb) and requi res t wo or m ore trained p ersonnel to lift it safel y.
• Use the hand holds loca ted on both si des o f the pr inter to li ft it. • Make s ure your f ingers a re not un der th e printer when you set it down. • Before setting up the print er, make sure there is adequate clearanc e around it. Use only the power cord provided with this p roduct or t he manufacture r's authorized repl acement.
Managing the printer Finding adva nced networking and adminis trator informa tion This chapt er cov ers ba sic admin istrat ive suppo rt ta sks using the Embe dded We b Server . For mor e advanc ed syst em suppor t tasks , see t he Networking Guide on th e Softwa re CD or the Embedd ed Web Se rver Adm inistrat or's Gu ide at http: //suppo rt.
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Restoring factory d efault settings If you want t o keep a list of th e current m enu sett ings for r eferenc e, the n print a menu settings page befo re restori ng the fact ory defa ult sett ings. F or more info rmatio n, see “Pr inting a menu se ttings page” on pa ge 56 .
Clearin g jams By carefully select ing paper and speci alty media and loa ding it prope rly, you sho uld be a ble to avoid mos t jam s. If jam s occur, then follow t he st eps outli ned in th is cha pter. Warn ing— Poten tial Dama ge: Ne ver use any tool to remove a jam.
• Do not slide t he pape r into the tr ay. Loa d paper as shown in the i llust ratio n. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper o r envelop es. • Push th e tray firm ly into the prin ter aft er loadi ng pape r.
Notes: • When J am Assi st is set t o On, t he prin ter auto matic ally flush es blan k pag es or pa ges wi th part ial pr int s to the standard bin afte r a jamme d page has been cle ared. Che ck your printed o utput sta ck for discarded pages . • When Jam Recovery is set t o On or Au to, the printer repr int s jammed pages .
[x] ‑ page jam, op en front do or. [ 20y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door.
3 Lift the green handle, and then pull the imaging unit out of the p rinter. Warning—Pote ntial Da mage: Do not touch the shin y blue photoco nductor drum under the im aging unit. Doi ng so may aff ect the quality o f future print jo bs. 4 Place th e imaging uni t asi de on a flat, s mooth surfac e.
6 Firmly gr asp the jammed p aper on e ach side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed. 7 Inser t the im aging unit by aligni ng the ar rows o n the si de rail s of the unit wi th the arrows on the side ra ils in side the p rinter, and the n inse rt the i magi ng unit into th e prin ter.
9 Clos e the front door. 10 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > . [x] ‑ page jam, open rear door.
4 Close the rear door, and then the front door. 5 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > . [x] ‑ page jam, clear s tandard bin .
[x] ‑ page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pul l the tr ay compl etely out o f the p rinter.
4 Ins ert the tra y. 5 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > . [x] ‑ page jam, open tray [x].
3 Ins ert the tra y. 4 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > . [x] ‑ page jam, clear ma nual feeder.
3 Reload paper into the multipur pose feed er. Note: M ake su re the p aper g uide lightly rest s again st the edge of the paper. 4 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > .
5 Strai ghten t he edges of the origin al docum ents, th en load the or iginal do cument s into the ADF, and then adjust t he paper gu ide. 6 From the pri nter contro l pane l, touc h to clea r the m essag e and cont inue p rinting . For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > Clear th e jam, p ress OK > .
Troubleshooting Understanding printer m essages Cartridge low [88.xy] You m ay nee d to orde r a t oner cart ridge . If nece ssar y, s elect Co ntinue on the printer contr ol pane l to clea r the m essage and cont inue print ing. F or non ‑ touch ‑ scree n print er models , press to co nfirm.
Change [paper so urce] to [paper size] l oad [orientation ] Try on e or m ore of the fo llowing: • Load th e corre ct pape r size and type in t he tray , verif y the paper size an d type s etting s are spec ified in the Paper menu on the printe r contro l panel, and then sele ct Fini shed cha nging p aper .
From the printer co ntrol panel, select Continue to clear the message. For non-touc h-screen printer mod els, press to con firm. Compl ex page, some d ata may not ha ve prin ted [39 ] Try on e or m ore of the fo llowing: • From th e printer control pa nel, select Conti nue to ignore the m essage a nd contin ue prin ting.
Fax part ition in opera tive. C o ntact system administrator. Try either of the following: • From the print er co ntrol panel, select Cont inue to cl ear the mess age. For non ‑ touc h ‑ screen print er models, press to con fir m. • Turn th e prin ter off, and the n turn it b ack on.
Imaging unit very low, [x] es timated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacin g supplies" section of the User’s Guide . If nec essary, sel ect Co ntinu e on th e printe r contr ol panel to cl ear the m essag e and co ntinue pr inting.
Insufficie nt memory to coll ate job [37] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, select Cont inue to print t he part of th e job alread y stored and begin c ollating the rest o f the print job. For n on ‑ touc h ‑ scre en print er mo dels, pre ss to conf irm.
Load manual feede r with [paper type] [paper s ize] [paper orientation ] Try on e or m ore of the fo llowing: • Load th e multi purpose feede r with the correct size a nd type o f paper. • Dependi ng on yo ur printer model, touch Continue or pres s to clea r the me ssage and cont inue print ing.
Load [paper so urce] with [paper typ e] [paper siz e] [paper orientatio n] Try on e or m ore of the fo llowing: • Load the tray or feeder with the corr ect size and type of pap er. • To use the tray or feeder that has the cor rect size and type of paper, select Finished lo ading paper on the prin ter cont rol p anel .
Memory full, ca nnot send faxes 1 From the pr inter co ntrol p anel , selec t Cont inue to clear the mes sage and cancel the fax job. For non ‑ touch ‑ screen printer models , press to confirm . 2 Do either of the following: • Reduc e the f ax reso lution, and th en r esend t he fax job.
Not enough free space in flas h memory for res ources [52 ] Try on e or m ore of the fo llowing: • From the pr inter contr ol panel, select Cont inu e to clear th e message and con tinue printing. For non ‑ touch ‑ screen printer models , press to confirm .
Replace all or iginals if restartin g job. From the pri nter con trol pa nel, try on e or mor e of the followin g: • Select Canc el job to clear th e message and cancel the scan job. • Select Scan fr om automatic feeder to conti nue sca nning from the AD F imme diatel y after the last su ccessful scan job.
Replace def ective imagin g unit [31 .xy] Replace the defective imaging unit to clear the message. For more informat ion, see the instruction sheet that came with the s upply or se e the “Re placing s upplies” section of the User’s Guide .
Replace uns upported imaging uni t [32.xy] Remove the im aging uni t, and t hen ins tall a su pporte d one to clea r the me ssage and cont inue print ing. For mor e informa tion, se e the in structi on shee t that c ame wit h the suppl y or see the “Rep lacing s upplies” sec tion of th e User’s Guide .
Serial option [x] error [54] Try on e or m ore of the fo llowing: • Make sure that the serial cable is properly conn ected and is th e correct one for the serial port. • Make s ure th at th e seri al inte rface pa rame ters (pro tocol, baud , parit y, and d ata bit s) a re set c orrec tly on the pr inter and compu ter.
Supp ly nee ded to comp lete j ob Do either of the following: • Install the m issing s upply to com plete th e job. • Cancel the curr ent job. Too many flash opti ons inst alled [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet.
Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer.
Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the co mputer, print server, option, or other netwo rk device. Is the printer cable securely attac h ed to the printer and the computer, print server, option , or other network device? Go to step 9.
Hardware and internal option problems Cannot dete ct internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal option operate correctly? The p rob lem is s olve d. Go to st ep 2.
Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connec ted to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board.
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “Upd ating available options in the printer dri ver” on page 45.
Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the tray.
Jammed pages are not reprinted Action Yes No Turn on Jam Recovery . a From the home screen, navigate to: > Settings > G eneral Settings > Print Re cover y b From the Jam Recovery menu, touch the arrows t o scroll to On or Auto . c Touch Su bmit .
Error mes sage about reading t he flash drive appe ars Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inserted int o the rear USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2.
Action Yes No Step 2 a Check if the pri nter is plugged i n and turn ed on, and i f Ready a ppears on the printer display. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to st ep 3. Step 3 If an error messa ge appears on the pr inter display, then cl ear the message.
Confidential and other held jobs do not print Note: Confiden tial, V erify, Re serve, and Repeat print jobs may be delete d if the printer require s extra memo ry to process ad ditional held job s. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job is listed.
Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Sett ings b Selec t Eco ‑ Mode or Quiet M ode , and then select Off .
Printing slows down Notes: • When pri nting us ing nar row paper , the pr inter pr ints at a reduce d speed to preve nt damage to the f user. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temp eratures.
Action Yes No Step 4 a Check if the trays are not li nked. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The pr oble m is so lve d. Con tact custome r support . Incor rect chara cters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e.
Action Yes No Step 2 a From the printer con trol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for tra ys to be linked. b Resend the print job. Do the trays link correctl y? The pr oble m is so lve d.
Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts .
Action Yes No Step 1 a Check if there is packing materia l left on the imag ing unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng material is properly removed from th e imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The pro blem is solv ed. Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray.
Action Yes No Step 1 a Mak e sur e the siz e of the pap er lo ad ed in the tr ay matc hes the fu ser type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for prin ting on A4 ‑ si ze p ape r. b Resend the print job.
Action Yes No Step 4 Replace the imaging unit , and then resend the print job. Do shadow images st ill appear on prints? Contact customer support . The pr ob lem is s olve d. Gray background o n prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 Check if A llow Backgrou nd Removal is se t to Off.
Action Yes No Step 4 Check if off-white back ground is selected. a Depending on yo ur operating system, set off-whi te background from Print Properti es or the Print dialog. b Resend the print job. Did the background disap pear from the prints? The pr oble m is so lve d.
Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job.
Repeating defects appea r on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3 .82 in. ) • 47 mm (1 .85 in. ) • 38 mm (1.5 in.) Is the distance between defects equal t o one of the listed measurements? Go to step 2.
Action Yes No Step 2 a From the p rinter contr ol panel, se t the paper type, texture and weig ht in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3.
Print is too light Action Yes No Step 1 a From th e Quality menu on the pri nte r contro l panel, increase the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. The pro blem is solv ed.
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Printer is printing solid black pages Action Yes No Step 1 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Depending on your oper ating system, specify the tray or feeder f rom Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on prints? Go t o st ep 2.
Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialog. b Resend the print job.
Action Yes No Step 5 Replace the imaging unit , and then resend the print job. Do streaked vertical li nes appear on prints? Contact customer support at http://support.
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a correct fill pattern. b Resend the print job.
Toner specks appear on prints Action Yes No Replace the imaging unit , and then resend the print job. Do toner specks appear on prints? Contact customer support . The pr ob lem is s olve d. Toner fog or background sh ading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstal l the imaging uni t.
Action Yes No Step 1 From the Paper menu on th e printer contro l panel, check the paper type and weight. Do the paper type and texture match the paper load ed in the tray? Go to step 2. Specify the paper type and weight from the tray settings to ma tch the paper loaded in the tray.
Copier do es not respond Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet.
Action Yes No Step 3 If dark marks appear on prints, then clean the scanner glass and the ADF glass using a clean, lint-free cloth damp ened with water. Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 215. Step 4 Send a print job, and then check fo r print quality pro blems.
Action Yes No Step 9 Check for washed ‑ out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background R emoval —Reduce the current setting. • Darkness —Increase the c urrent setting. b Resend the copy job.
Fax and e-mail fun ctions are not set up Notes: • Before you trou bleshoot, check if the fax cables are connected. • The indi cator l ight i s blinking red until you set up fax a nd e ‑ mail.
Cann ot se nd or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display. Is there an error or sta tus message on the display? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet.
Action Yes No Step 6 Check if the print er is connected to an anal og phone service or th e correct digital connec tor. The fax modem is an analog device . Certain devices can be connected to the printer so that digi tal telephone services can be used.
Action Yes No Step 10 a Temporarily disable voice mai l service. For mo re information, c ontact your telephone company. Note: If you want to u se both voice mail and the printer, then consider addi ng a second te lephone line for the pr inter. b Try sending or rec eiving a fax.
Action Yes No Step 3 Replace the toner c artridge. For mo re informat ion, see the instruc tion sheet that came with the supply. Can you receive faxes? The pr oble m is so lve d. Con tact custome r support . Can rece ive but no t send faxes Action Yes No Step 1 Check if the pri nter is in Fax mod e.
Recei ved fax ha s poor print qu ality Action Yes No Step 1 Ask the person who sen t you the fax to: a Check if the quality of the orig inal document is satisfa ctory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfa ctory? The p rob lem is s olve d.
• “Scan job was no t succe ssful” on page 2 99 • “Sca nner un it do es no t clos e” on page 2 99 • “Scanning takes too long or freeze s the computer” on page 299 • “The sc anner .
Poor scanne d image quali ty Action Yes No Step 1 Check if an error message appears on the display. Is there an error message o n the printer display? Clear the erro r message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory? Go to step 3.
Scan job was n ot successfu l Action Yes No Step 1 Check the cable connections. Make sure the Ethe rnet or USB cable i s securely connec ted to the computer and the pr inter. Are the cables securely connected? Go to step 2. Connec t the cables properly.
Action Yes No Step 2 Select a lower scan resolution. Does scanning still take too long o r freeze the computer? Contact customer support . The pr ob lem is s olve d. The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on.
Action Yes No Step 7 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Are the printer and scanner wo rking? The pr oble m is so lve d. Con tact custome r support . Solving home screen applications problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details.
Action Yes No Step 2 Make sure the printer IP address is correct. a View the p rinter IP address: • From the TCP/IP section in the Net work/Ports men u • By printin g a network setup pa ge or menu set tings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by perio ds, such as 123.
Contacting cu stomer support When you cont act custom er sup port, you wil l need to be ab le to describe the problem y ou are experiencing, th e message on the pr inter di splay, an d the troub leshootin g steps you have already tak en to fi nd a solut ion.
Notices Prod uct i nfor mat ion Produc t name: Lexmark XM1145 Machin e type: 7015 Mode l(s): 679 Edition notice Septemb er 2012 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmar k with diam ond desi gn, and MarkVisi on are trad emarks o f Lexmark Inte rnational, Inc., reg istered in the United St ates and/or other countries. PrintCr yption is a trad emark of Lexmark In ternat ional, I nc. Mac and the Mac logo are trademarks of Apple In c.
Univers Linotype- Hell AG and/or its s ubsidiari es All other trademarks are th e property of their res pective owners. AirPrint and the AirPr int lo go are trad emarks of Apple, Inc .
1-meter average sound pressure, dBA Read y N/A Values are subject t o change. See www .lexmark .com for curren t values. Temperature information Ambien t op erati ng t emperat ure 15.
ENERGY STAR Any Lex mark pr oduct beari ng the ENERGY STAR em blem o n the prod uct o r on a st art-up screen is ce rtifi ed to c omply with Env ironmen tal Prote ction Agency ( EPA) E NERGY STAR require ments as conf igured when shippe d by Lexmar k.
Power consumption Product power consu mption The follo wing tabl e docum ents the power c onsumpt ion char acteris tics of the p roduct. Note: Some mode s may not apply to your produ ct. Mode Description Power consumption (Watts) Printing The product is generati ng hard ‑ copy outpu t from electronic in puts.
Factory default Hib ernate Timeout for this produc t in all coun tries or regions except for EU coun tries and Switzerland Disabled Factory default value for th is product in EU countri es or regions .
Regulatory notices for tel ecommunication terminal equipment This secti on cont ains reg ulatory i nform ation per taining to produ cts tha t contain t elecomm unicatio n ter minal equipment such as facsimile.
The Telephone Con sumer Protectio n Act of 1991 makes it un lawful for any perso n to use a computer or o ther electron ic device , including fax machin es, to send any mes sage unless said message cl.
This equi pment sha ll not be s et up to make au tomati c calls to the Teleco m's 111 Em ergency Ser vice. This equipment may not provid e for the effective hand-over of a call to another device connected to the same line.
Complian ce is indicated by the CE markin g. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
The inst aller of this radi o equipme nt must en sure that the ant enna is locat ed or point ed such that it do es not emit RF fields i n excess of Health Canada lim its for the g eneral p opulation; consult S afety Code 6, obtain able fr om Health Canada's Web site www.
Complian ce is indicated by the CE markin g. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
Español Por medio de la presente, Lexmark Interna tional, Inc. de clara q ue este produc to cumple co n los requis itos esenciales y cuales quiera ot ras disposicio nes aplica bles o exig ibles de la D irectiva 1999/5 /CE. Eesti Käe solevaga kinnit ab Lexmark International, Inc.
This limi ted warranty applies to this prod uct onl y if it wa s or iginally p urchased for your use, and not for resal e, from Lexmark or a Lexm ark Remarketer, referre d to in this statem ent as “Remarketer.
Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operation o f any product or the durab ility or longevity of prin ts produced by any pro duct.
Patent acknowledgment The use of th is product or ser vice is subject to th e reason able, non-di scrimi natory terms in the Inte llect ual Pro perty Rights (I PR) Disclosu re of Certico m Corp. at th e IETF for E lliptic Curve Cryptogr aphy (ECC) Cipher Suites for Transport Layer Secur ity (T LS) impl emented in the pro duct or servic e.
Index Numerics 250 ‑ sheet tray installi ng 42 550 ‑ sheet tray installi ng 42 Symbol s [x] ‑ page jam, clear manual feeder. [25y.xx] 237 [x] ‑ page ja m, clear s tandard bin . [20y.xx] 234 [x] ‑ page jam , open au tomatic feeder top cover. [28y.
connec ting pr inter to distinc tive ring servi ce 117 connec ting to a wirel ess netwo rk using P IN (Persona l Identi fica tion Number) method 51 usin g Push Butt on Con figur ati on method 51 using.
distinc tive ring service, fax connec ting to 117 document s, printing from Mac intos h 77 from Wi ndows 77 DSL filter 11 0 duplexi ng 89 E Eco ‑ Mode setti ng 205 edge erase e ‑ mail o ptions 1 0.
fax setup countr y ‑ or r egion ‑ specific 113 digital telep hone servic e 112 DSL connec tion 1 10 sta ndard te leph one lin e connec tion 106 VoIP 111 Fax Stat ion Name no t set up. Cont act syst em admi nistra tor. 243 Fax St ation Num ber no t set u p.
Insuff icient memo ry to suppo rt Resource Save feature [35] 245 Insuff icient memo ry, so me Hel d Jobs we re delet ed [37] 24 4 Insuffi cient memo ry, some held jobs will not be rest ored [37 ] 244 .
N Network [x] menu 146 Network [x] softwa re error [54] 248 Network Card menu 148 Network Repo rts me nu 148 netwo rk s etting s Embedded Web Serv er 224 networ k setup page printin g 56 Networking Guide where to find 224 No analog phone line connected t o modem, fax is dis abled.
print irre gularities 275 prin t is too d ark 277 prin t is too l ight 279 printer is printin g solid black pages 281 repeat ing print defects appear on prints 277 sha dow im ag es ap pe ar on prints .
Lo ad [p ap er so u rce ] wit h [ pap er size] [paper orientat ion] 246 Lo ad [p ap er so u rce ] wit h [ pap er type] [paper size] [paper orient ation ] 247 Load manual feeder with [custom string] [p.
Remov e paper fro m standard output bin 249 remov ing prin ter hard disk 41 repeat pr int jobs 8 1 pri nting from a Mac intos h comput er 82 prin ting f rom Wind ows 82 repeat ing pri nt def ects appe ar on prints 277 Replace all or iginals if restarti ng job.
seri al pri nting setti ng up 54 Set Da te and Time menu 15 7 settin g paper size 57 paper type 57 TCP/IP addres s 148 setting the fax nu mber 117 sett ing the outgoin g fax na me 11 7 setting the U n.
trouble shooting, di splay printer d isplay i s blank 256 troubl eshooting, f ax ca ller I D is no t sho wn 291 can re ceiv e but not sen d faxes 295 can s end bu t no t recei ve faxes 294 cannot send.
An important point after buying a device Lexmark XM1100 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark XM1100 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark XM1100 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark XM1100 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark XM1100 Series will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark XM1100 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark XM1100 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark XM1100 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark XM1100 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
