Instruction/ maintenance manual of the product X560N Lexmark
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X560n User's Guide May 2008 www.lexmark.com Lexmark and Lexmark with diamond de sign are trademarks of Lexmark Internation al, Inc., register ed in the United States and/or o ther countries. All other trademarks are the proper ty of their respective owners.
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Contents Safety information........ ..................................... ..............................11 Learning about the prin ter................... ..........................................12 Checking the box contents........... .............. .
Unacceptable pape r ................ ............................ ............... ............. ................... .................. ...... ........... .......... ......... .......... ........... 4 9 Selecting pap er................ .......... .....
Adjusting copy quality .................... ........ ............ ........... ........... ......... ............. ........ ............ . ......... ......... .......... ........... ........... ....... 6 5 Making a copy lighter or darke r .............
Changing the maximum e-mail siz e of a scanned imag e ............. ............ ............ ........... ............ ........... ..... .......... .......... 8 3 Changing the scan destinat ion ................ ......... ............ ............ ....
Adjusting the fax resolut ion ................ ......... ............ .......... ............ ......... ............ ......... .......... ....... ......... ........... ........... ........ ...... 96 Selecting the typ e of document being faxed ........
Understanding p rinter mess ages ...............................................148 List of status and error messages............ ............... ........... .............. ............. .............. ........... .... ...... ........... .............
Solving copy problems............ ........ ..... ............ ........... ........... ........... ........... ............. ........... ............ ........... ............ .......175 Copier doe s not respond ....... ......... ............ ..........
Notices..............................................................................................193 Edition notice........... ........... ........... ........... ............. ........... ........... ........... .......... ............. .........
Safety information Connect the power supp ly cord to a properly grounded electrical outlet that is near th e product and easily acc essible. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
Learning about the printer Checking the box contents The following illustration shows th e items in cluded with the printer. 1 2 3 4 5 6 1 Printer 2 Print cartrid ges 3 Phone cord 4 Power cable 5 Setu.
Printer configurations Basic model The following illustrations show the basic printer model. 4 1 2 3 5 6 8 7 1 Automatic Document Feeder (ADF) 2 Paper guides 3 Scanner cover 4 Printer control panel 5 .
1 2 3 4 5 6 7 1 LINE port 2 Ethernet port 3 EXT port 4 Parallel port 5 USB port 6 Power supply port 7 Power switch Learning about the printer 14.
Fully configured model The following illustration shows the fully configured printe r model. The basic model can be fully configured by adding a 550-sheet drawer.
Understanding the printer control panel Printer control panel item Description 1 Quick access panel The buttons on the quick access panel provid e direct access to pre-programmed fax numbers. Up to 10 en tries can be stored in t he Quick Dial directory for one-touch access to fax numbers.
Printer control panel item Description 11 Back Return to the previous menu. 12 Color Mode Switches between Color and B&W (black-and-w hite) modes for your copy, fax, or scan job Control panel item Description 13 Job Status Press to check active job stat us and Walk-Up printing jobs.
Control panel item Description 18 Stop Reset the printer when pe rforming an action. 19 Start Press to start a copy, scan, or fax job. 20 Error The red light indicates an error condition. 21 Speed Dial Press to access directorie s of group or individual fax telephone numbers.
You can connect t he printer to other equ ipment. See the fo llowing table to determine the be st way to set up the printer. Equipment Benefits • The printer • A telephone cord Send and receive faxes wi thout using a computer. • The printer • A telephone • Two telephone cords • Use the fax line as a normal telephone line.
2 Connect the telephone line of your chosen telecommuni c ations equipment to the le ft outlet of the adapter. If your telecommunications equipment uses a US-style (R J11) telephone line, f ollow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer.
FA X Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Roma.
2 Connect your telecomm unications eq uipment directly to the EXT port on the back of the printer. FA X Note: Once this plug is removed, any country- or region-spe cific equipment that you connect to th e printer by the adapter, as shown, will not function properly.
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to ma ke copies or to send and receive faxes without using a computer. 1 Make sure you have a te lephone cord and a telephone wall jack. 2 Connect one end of the telephone cord int o the FAX port of the printer.
2 Connect on e telephone cord to the FAX port of the print er, and then plug it into an active telephone wall jack. FA X 3 Remove the protective plug from the EXT port of the printer. FA X 4 Connect the other telephone cord to a telephon e, and then plug it into the EXT port of the printer.
Connecting to an answering machine Connect an answering mac hine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary dep ending on your country or region.
5 Connect a t hird telephone cord from th e answering machine to the EXT port of the printer. 2 1 3 FA X FA X Connecting to a computer with a modem Connect the printer to a comp uter with a mode m to send faxes from the software program. Note: Setup steps may vary dep ending on your country or region.
3 Remove the protective plug from the EXT port of the printer. FA X 4 Connect a sec ond telephone c ord from the teleph one to the c omputer modem. 5 Connect a t hird telephone cord from th e computer modem to th e EXT port of the printer. FA X Setting the outgoing fax name and number 1 Make sure the printer is on and Select Function appears.
4 Press or repeatedly until Fax Settings appears, and then press OK . 5 Press or repeatedly until Your Fax Number appears, and then press OK . 6 Use the keypad to enter the fax number , and then press OK . 7 Press or repeatedly until Company Name appears, and then press OK .
If you live in Select Finland France Greece France Guam United States Guatemala United States Honduras United States Hungary France Iceland France Israel France Jordan France Kuwait France Latvia Fran.
If you live in Select Slovenia France Sri Lanka France Trinidad and Tobago United States Tunisia France United Arab Emirates France Uruguay United States Venezuela United States Vietnam France Virgin Islands United States Setting the date You can set the date so that t he correct date is printe d on every f ax you send.
7 Use the keypad to enter the time , and then press or to move to the next digit. After th e time is entered, press OK . 8 Press repeatedly until Select Function appears.
Installing options Installing a 550-sheet drawer The printer supports one optional drawer which allows an additional 550 sheets of paper to be loaded. CAUTION—SHOCK HAZARD: If you are installing a 550-shee t drawer after setting up the printe r, turn the printer off, and unplug the power cord before continuing.
Securing the 550-sheet drawer to the printer 1 Grasp the handle, and pull the standard tray (Tray 2) out. Remove the tray com pletely. 2 Attach and tighten the two screws provided with the feeder with a co in or similar object.
3 Align the tray, and insert it. Installing options 34.
Installing a multi-protocol network card The system board has one connection for an optional multi-protocol network card. CAUTION—SHOCK HAZARD: If installing a network card after setting up the print er, turn the printer off, and unplug the pow er cord from the wall outlet before continuing.
4 Push the card firmly in to place. Notes: • The entire length of the connector on the network ca rd must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Attach the screws to hold the netwo rk card in place.
6 Close the system board cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical comp onents are easily damaged by static elect ricity.
An optional memory card can be purchased separately an d attached to the system board. To inst all the memory card: 1 Access the system board. 2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Align the notch on th e memory card with th e ridge on the con nector.
4 Insert the mem ory card into the slot. 5 Push the me mory card back until i t snaps into place. Installing options 39.
6 Close the system board cover. Attaching cables Connect the printer to the computer using a USB cab le or an Ethern et cable. • A USB port requires a USB cable. Be sure to match the USB symbol on the cable with t he USB symbol on the print er. • Connect the Ethernet cable to the Ethernet port shown.
1 2 3 1 Ethernet port 2 USB symbol 3 USB port Installing options 41.
Loading paper and specialty media This section shows how to load the mul tipurpose feeder (Tray 1), the 250-sheet tray (Tray 2), and the optional 550- sheet tray (Tray 3). Loading Tray 1 (MPT) In addition to plain paper, Tray 1 (MPT) can use various other sizes and types of paper or specialty media, such as envelopes and transparencies.
2 Slide the width guides to th e edges of the tray . The width guides shou ld be fully extended. 3 Flex the sheets back and forth to loosen them, and then fa n them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Insert all paper or specialt y media facedown and top edge first into Tray 1 (MPT).
5 Slide the width guides until they r est lightly against the edge s of the paper stack. Loading Tray 2 and Tray 3 The printer has two trays to sele ct from: the standard tray (Tray 2), also known as the 250-sheet tray, and the optional 550-sheet tray (Tray 3), which is part of the 550-sheet dr awer and fits into the support unit.
2 Squeeze the length guid e tab as shown. Slide the guide to the correct position for th e p aper size be ing loaded. 3 Squeeze the width guide tabs t ogether as shown, and slid e the width guide to the correct position for the paper size being loaded.
5 Load the p aper stack with the recommended p rint side fa ceup. Load the stack toward the back of the tray as shown. When loading preprinted letterhead, place t he header toward the front of the tray. 6 Align the tray, and insert it. Setting the Paper Type 1 Make sure the printer is on and Select Function appears.
To set up tray linking: • Load both Tray 2 and Tray 3 with the same paper size and type. • From Print Properties, change th e Paper source to Aut o select. • Set Tray Switching to Nearest Size: 1 From the printer control panel, press System . 2 Press or repeatedly until Admin Menu appears, and then press OK .
Paper and specialty media guide Paper guidelines When printing on specialty media, use th e prin ter control panel to set the correct Pape r Type. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these ch aracteristics when evaluating new paper stock.
Fiber content Most high-quality xerographic paper is made from 100% chemicall y treate d pulped wood. This content provides the paper with a high degree of stability resulting in fewe r paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling.
Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specific ally for use in laser (elec trophotographic) printe rs. In 1998, Lexmark presented to the US government a st udy demonstrating th at recycled paper produced by major mills in th e US fed as well as non-recycled paper.
• To prevent print quality proble ms, avoid ge tting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets fro m sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmar k part number 12A8241 for A4-size transparencies.
• Use only envelopes with a flap that covers the area wh ere the seams come together. For more information, see the following illustrations: 1 2 1 Envelope flap covering seams (supported) 2 Exposed seams (unsupported) Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelop es.
• Use full label sheets. Partial sheets may cause labels to p eel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the ca rtridge with adhe sive, and could void the printer and cartridge warranties. • Do not print within 1 mm (0.
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support.
Paper size Dimensions Multipurpose feeder (Tray 1 MPT) Standard 250-sheet tray (Tray 2) Optional 550-sheet tray (Tray 3) Com 10 Envelope 104.8 x 241. 3 mm (4.12 x 9.5 in.) X X DL Envelope 110 x 220 mm (4.33 x 8.66 in.) X X C5 Envelope 16 2 x 229 mm (6.
Supported paper weights Paper type Multipurpose feeder (Tray 1 MPT) Standard 250-sheet tray (Tray 2) Optional 550-sheet tray (Tray 3) Plain (xerographic or business) paper 60 to 90 g/m 2 grain long (1.
Paper type Multipurpose feeder (Tray 1 MPT) Standard 250-sheet letter-size tray (Tray 2) Optional 550-sheet tray (Tray 3) Envelopes 15 mm (0.59 in.) or less in height X X * Based on 75 g/m Paper and s.
Printing This chapter covers printing, printer reports, and job canc elation. The Selection and hand ling of paper and specialty media can affect how reliably documen ts print. Installing printer software A printer driver is software that lets the computer comm unicate with the prin ter.
Printing the demo page Print the demo page to isol ate print quality problems. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System . 3 Press or repeatedly until Information Pages appears, and then press OK .
Using Proof printing Understanding Proof Print Proof Print is a feature that le ts you store the print data of multiple copies in the memory, print out only the first set to check the print result, and, if satisfactory, print the remaining co pies from the printer control pan el.
Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to canc el.
Copying Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) fo r multiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (such as postcards or photos), tr ansparencies, photo paper, or thin media (such as m agazine clippings).
Customizing copy settings Press or to access copy options while in copy mode. Selecting a paper tray for copies To select a paper tray other th an the currently selected tray: 1 Load an original document faceup , short edge first into the ADF or facedown on the scanner glass.
Reducing or enlarging copies To change the default size ratio for copies: 1 Load an original document faceup , short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Adjusting copy quality Choose between Enhan ced (best quality) or Standard (fastest speed). To ch ange the quality setting: 1 Load an original document faceup , short edge first into the ADF or facedown on the scanner glass.
5 To change the color mode, press Color Mode until the light come s on next to the sele ction you want. Choose between B&W (blac k and white) and Color. 6 Press or repeatedly until Shar pness appears, and then press OK . 7 Press or repeatedly until Shar per , Normal , or Softer appears, and then press OK .
Centering an image on a page You can automatically center a copied image on a page. The printer automat ically reduces or enlarges the copied image to fit the currently loaded paper. Note: The ADF cannot be used for this feature. To center an image: 1 Load an original document f acedown on the scanner glass.
Printing a poster The Poster option enables you to copy one original image onto several pages that can be assembled into a poster. The current Reduce/Enlarge setting is appl ied.
Setting the copy margins Note: The ADF cannot be used for this feature. 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK . 3 Press or repeatedly until Copy Defaults appears, and then press OK .
Scanning Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) fo r multiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (such as postcards or photos), tr ansparencies, photo paper, or thin media (such as m agazine clippings).
Scanning documents directly to other applications You can scan documents directly to a p plications that are TWAIN and WIA comp liant. For more information, see the application help.
6 Click Preview . Wait for the image to appear on the screen. Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you can preview one page at a time. 7 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan.
Scanning clear images from magazines or newspapers Use the Moire Reduction feature to help remove wavy patt erns from images scanned fr om magazines or newspapers. 1 Make sure the printer is connected to a computer , and both the printe r and the compute r are turned on.
3 Do one of the following: • In Windows Vista: a Under th e Advanced Sh aring section, click Advanced Sharing . b When the User Account Control dialog appears, click Continue . c Make sure that Share this folder is selected. Th e Share name is the name used when scanning to this folder.
Creating a computer address using the Embedded Web Server 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then p ress Enter . If the Java applet screen appears, click Yes . 3 Click Address Book . 4 Under Server Address Book, click Individual Directory .
In Mac OS X version 10.4–10.5 a From the Apple menu, choose System Preferences . b Click Network . c Click Ethe rnet . d Write down the IP Address. 3 Enable file sharing on the computer: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences .
k In the Server Path field, type publicDrop Box . l Click Save Ch anges to create the address. Scanning to a computer over the network 1 Make sure the printer is connected to the netw ork throug h a print ser ver, and the printer, the print server , and the computer receiving the scan are all turned on.
7 Fill in the remaining information for the FTP server: a In the Server Name/IP Address field, enter the IP address for the FTP Server. b In the Path field, e nter the path to t he folder you want the images placed i n. c If the FTP server requires you to log in, enter the name and password in the appropriat e fields.
8 If you want to adjust any scan settings, press or repeatedly to select the scan setting to modify, and then press OK . 9 Press Start to begin scanning.
4 In the left pane of the Address Book Editor, right-click E-Mai l , and then select New New Entry . The E-Mail Address dialog appears. 5 The Address Book Editor automatically assigns the Address ID to the first empty entry.
8 Click Edi t next to the group that was just created. 9 Select the e-mail addresses to be in cluded in the group, and the n click Save Changes to add the addresses to the group.
3 Press or repeatedly until Scan Defaults appears, and then press OK . 4 Press or repeatedly until Auto Expo. Level appears, and then press OK . 5 Press or repeatedly until Normal , Higher(1) , or Higher(2) appears, and then press OK . 6 Press repeatedly until Select Function appears.
3 Press or repeatedly until Scan Defaults appears, and then press OK . 4 Press or repeatedly until Shar pness appears, and then press OK . 5 Press or repeatedly to select the shar pness you want, and then press OK . 6 Press repeatedly until Select Function appears.
3 Press or repeatedly until Scan Defaults appears, and then press OK . 4 Press or repeatedly until TIFF File Format appears, and then press OK . 5 Press or repeate dly to select the TIFF file format you want, and then press OK . 6 Press repeatedly until Select Function appears.
5 Press or repeatedly to select the colo r mode you want, and then press OK . 6 Press repeatedly until Select Function appears. Setting the scanned image file type 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK .
Faxing Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) fo r multiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (such as postcards or photos), tr ansparencies, photo paper, or thin media (such as m agazine clippings).
5 Press Start to start the fax job. After the page is scanned, Another Page? appears. Press or repeat edly to select No or Yes , an d then press OK . 6 If you want to send a single page, select No , and then press repeatedly until Select Function appears.
7 Use the keypad to enter th e fax number. Press Re dial/Pause to insert a pause (represented by a hyphen, “-”) in the fax number whe re appropriate, and t hen press OK . Note: Pressing Redial/Pause multiple times adds additional pauses. 8 Press Start to start the fax job.
6 Fill in the information for the individual: a In the Name field, enter the name that you want this address to appear under in the Address Book. b In the Phon e Number field, en ter the ph one number of the recipie nt. 7 Click Save Ch anges to create the phone number.
9 Click OK to crea te the group. 10 Confirm the group members, and then clic k OK . 11 From the File menu, select Save All . The Address Book is saved with the new fax group. Creating a fax group using the Embedded Web Server 1 Make sure the printer is on and Select Function appears.
Canceling a fax job To cancel a print job, press Stop at any time. Receiving a fax Understanding the fax receive modes Fax receive mode Description TEL Mode Automatic fax reception is turned off.
Enabling secure faxes When the Secure Receive Lock option is enabled, a passw ord is required before faxe s can be printed or removed. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System . 3 Press or repeatedly until Admin Menu appears, and then press OK .
Printing fax reports Several fax reports are available to provide information ab out faxing activities, direc tories, and pending jobs. The Speed Dial report and the Address Book report displa y information about fax numb ers and in dividual or group recipients.
Limiting access to fax and scan operations Enabling the Scan/Fax Lock op tion limits acc ess to fax and scan operations by requiring a password to be entered before faxing or scanning. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System .
Customizing dial settings Setting the dialing mode Depending on the type of phone line being used, the print er can be set to Touch Tone (PB) or Pulse (DP) dialing. The factory default setting is Touch Tone. 1 Make sure the printer is on and Select Function appears.
6 Press or repeatedly until PBX appea rs, and then press OK . The printer must be rest arted before the settings take effect. Press OK to continue. 7 Press repeatedly until Select Function appears.
• Photo —Used for photograph prints 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK . 3 Press or repeatedly until Fax Defaults appears, and then press OK . 4 Press or repeatedly until Document Type appears, and then press OK .
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark We b site at www.lexmark.com/publications .
1 2 3 4 5 6 7 Jam message Area name 1 Jam at Exit Open Door A Fuser top 2 Jam at Reg. Roll Open Door A Fuser bottom 3 Jam at Duplexer Open Door A Lift Belt Unit Optional duplex unit 4 Jam at Tray 3 Op.
Clearing Tray 1 (MPT) jams If the paper did not feed from the multipurpose f eeder correctly, Jam at Tray 1 appears. 1 Pull the jammed paper out of the mult ipurpose feeder tray, and then remove any remaining pap er from the tray. 2 Push the release button, and gently lower the front door.
3 Remove any jammed paper from inside the printe r. 4 Close the front door. Clearing jams 101.
5 Grasp the handle, and pull Tray 1 out. Remove the tray completely. Clearing jams 102.
6 Remove any jammed paper from inside the tray housin g. 7 Align the tray, and insert it. Clearing jams 103.
Clearing Tray 2 jams If the paper did not feed from Tray 2 correctly, the jam is in the tray . Jam at Tray 2 appears. 1 Grasp the handle, and pull Tray 1 out.
2 Remove the jam. The jam could be in the tray or behind the tray area. • Jams in the tray —Locate the single p iece of paper lyi ng on top of the st ack.
• Jams behind the tray area —Locate the jam on the bottom surface of the tray housing. You may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out. 3 Align the tray, and insert it.
5 Remove any jammed paper from inside the printe r. Clearing jams 107.
6 Close the front door. Clearing jams 108.
Clearing Tray 3 jams If the paper did not feed from Tray 3 correctly, the jam is in the tray . Jam at Tray 3 appears. 1 Grasp the handle, and pull Tray 3 out. Remove the tray completely. 2 Remove the jam. The jam could be in the tray or behind the tray area.
• Jams behind the tray area —Locate the jam on the bottom surface of the tray housing. You may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out. 3 Align the tray, and insert it.
5 Remove any jammed paper from inside the printe r. Clearing jams 111.
6 Close the front door. Clearing jams 112.
Clearing jams in the fuser If the paper is jammed in the fuser area, Jam at Exit or Jam at Reg. Roll appears. A Jam at Reg. Roll message indicates the paper is jammed below the fuser. A Jam at Exit message indicates the paper is jammed above the fuser.
3 Lift the fuser cover, and then remove the jammed paper. 1 2 4 Close the fuser cover, and then lower the pressure release levers. Clearing jams 114.
5 Close the front door. Clearing jams 115.
Clearing jams in the duplex unit If the paper did not feed through t he duplex unit correctly, the jam is in th e duplex paper path. Jam at Duplexer appears. CAUTION—HOT SURFACE: To r e d uc e t h e r is k o f in j u r y fr o m a h ot component, allow th e surface to cool before touching it.
3 Lift the transfer b elt unit. 4 Remove any jammed paper from the duplex pape r feeder. Clearing jams 117.
5 Close the transfer belt unit. 6 Close the front door. Clearing jams 118.
Clearing jams in the ADF If the paper is jammed in the ADF, Jam at Scanner appears. Remove all jammed paper, and make sure the paper feed tray is not overfull. 1 Remove all paper from the paper feed tray, and then open the ADF cover. 2 If the jam is in the paper feed area, remove the jam by carefully pulling it up.
3 If the jam is at the paper exit area, turn the dial to remo ve the jam. 4 Close the ADF co ver. Clearing jams 120.
5 Open the scanner cover and remove any jammed paper from the paper feed area. 6 Close the scanner cover. 7 When all the jammed pap er is removed, Return the Removed Original and Press Start appears. Place the original document in the ADF, and then press Start to continue with the sc an job.
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: Default Settings Tray Settings Inf ormation Pages Billing Meters Copy Defaul .
Menu item Description Paper Supply Tray 1 (MPT) Tray 2 Tray 3 Sets the paper source for copies Notes: • Tray 2 is the factory de fault setting. • Tray 3 appears only if Tray 3 is installed. Collated Off On Stacks the pages of a print job in sequence when p rinting multiple copies Notes: • Off is the factory default setting.
Menu item Description Color Saturat ion Higher Normal Lower Darkens or lightens the over all color levels of the copie s Note: Normal is the factory default setting.
Menu item Description Poster Doc. Size Letter - 8.5 x 11” A4 - 210 x 2 97mm B5 - 182 x 257mm A5 - 148 x 2 10mm Selects the size of the poster Note: Letter - 8.
Menu item Description Resolution 150 x 150 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi Sets the scanning resolution Note: 150 x 150 dpi is the factory default setting. Document Type Text Mixed Photo Specifies th e type of document be ing scanned Note: Mixed is the factory default sett ing.
Menu item Description Image Compression Higher Normal Lower Sets the image compression for scanning. A low compression will result in a higher quality image, bu t the file size will be larger.
Tray Settings menu Tray 1 (MPT) menu Menu item Description Paper Type Plain Paper Thin Card Stock Thick Card Stock Envelope Labels Transparency Letterhead Glossy Paper Thick Glossy Paper Prepunched Colored Paper Special Specifies the paper type lo aded in Tray 1 Note: Thin Card Stock is the factory default sett ing.
Menu item Description Display Popup Off On Specifies whethe r or not to display the message that prompts you to set the paper size and type every time you load p aper in Tray 1 Note: Off is the factory default setting.
Menu item Description Paper Type Plain Paper Thin Card Stock Thick Card Stock Labels Letterhead Glossy Paper Thick Glossy Paper Prepunched Colored Paper Special Specifies the paper type lo aded in Tray 3 Note: Plain is the factory default setting. Paper Size Auto Letter - 8.
Menu item Description PCL Macro List <none> Prints a list of PCL macros Stored Doc uments <none> Prints a list of documents stored in the printer when using the secure print and sample pri.
Print Language menu Menu item Description PCL Paper Supply Auto Tray 1 (MPT) Tray 2 Tray 3 Document Size Letter - 8.5 x 11” US Folio - 8.5 x 13” Legal - 8.5 x 14” A4 - 210 x 2 97mm A5 - 148 x 2 10mm B5 - 182 x 257mm Executive - 7.25 x 10.5” Monarch Env .
Menu item Description PCL (continued) Symbol Set <list of available symbol sets> Font Size 4–50 point Font Pitch 6.00–24.00 pitch Form Line 5–128 Quantity 1–999 Image Enhance Off On Hex .
Network Settings menu Menu item Description Ethernet Auto 10Base Half 10Base Full 100Base Half 100Base Full Specifies th e communication sp eed and the modes of Ethernet Note: Auto is the factory default setting.
Menu item Description Protocol LPR Disable Enable Port9100 Disable Enable FTP Disable Enable SNMP Disable Enable Email Alerts Disable Enable Web Server Disable Enable Bonjour(mDNS) Disable Enable Specifies which network protocol to use Note: Enable is the factory de fault setting.
Parallel Settings menu Menu item Description ECP Disable Enable Specifies if the ECP communication mode of the parallel interface is enabled or disabled Note: Enable is the factory de fault setting. Adobe Protocol TBCP Binary Specifies PostScript communicat ion protocol for the parallel interface.
Menu item Description Ans Select TEL Mode FAX Mode TEL/FAX Mode Ans/FAX Mo de DRPD Mode Specifies the receiving mode Notes: • TEL Mode —Automatic fax reception i s t u r n e d o f f .
Menu item Description Ring Tone Volume None Min Middle Max Specifies the volu me for the incoming faxes Note: Max is the factory default setting. Line Type PSTN PBX Specifies the line type Note: PSTN is the factory default setting. Dialing Type PB DP(10PPS) DP(20PPS) Specifies the dialing type Note: PB is the factory default setting.
Menu item Description DRPD Pa ttern Pattern1 Pattern2 Pattern3 Pattern4 Pattern5 Specifies a distinctive ring patt ern for use with DRPD service . DRPD Patterns are specified by your telephone company. Note: Pattern4 is the factory default setting. Forward Settings Trans.
Menu item Description Extel Hook Thresh Lower Normal Higher Specifies the threshold value for t he external telephone Note: Normal is the factory default setting. Country <country code list> Specifies the country or region where the printer is used Note: Country must be set before faxes can be sent.
Menu item Description Alert Tone Panel Select Tone Soft Normal Loud Off Panel Alert Tone Soft Normal Loud Off Machine Ready Tone Soft Normal Loud Off Copy Job Tone Soft Normal Loud Off Non-copy Job To.
Menu item Description Alert Tone (continued) Out of Paper Soft Normal Loud Off Low Toner Soft Normal Loud Off Auto Clear Ale rt Soft Normal Loud Off Base Tone Soft Normal Loud Off All Tone s Soft Norm.
Menu item Description Clock Settings Set Date <input date> Set Time <input time> Date Format yy/mm/dd mm/dd/yy dd/mm/yy Time Format 12H 24H Time Zone <select time offset > Specifies the date an d time Note: Set the time zone based on Coordinated Universal Time (UTC) for your location.
Menu item Description Fax Activity Auto Print No Auto Print Sets the printe r to print a r eport on faxes sent and received Note: No Auto Print is the factory default setting . Fax Transmit Print Always Print at Error Do Not Print Specifies when a fax transmission report is printed Note: Print at Error is the factory de fault setting.
Menu item Description Adjust ColorRegi Auto Correct Yes No Color Regi Chart <press OK to print> Color Regi Yellow <adjust value> Magen ta <adjust value> Cyan <adjust value> Adj.
Menu item Description Scan/Fax Lock Scan/Fax Lock Set Disable Enable Change Password <input password> When Scan/Fax Lock is enabled, access to the scanner and fax requires a password. Notes: • Panel Lock must be enabled before enabling Scan/Fax Lock.
Panel Language Menu Menu item Description English Français Italiano Deutsch Español Dansk Nederland s Português Svenska Pyccкий Polski Türkçe Sets the lang uage displayed on the printer contro.
Understanding printer messages List of status and error messages 550 Feeder Error Error 072-215 Restart Printer The 550-sheet drawer is not working or is not in stalled correctly. Reinst all the 550 -sheet drawer. <xxx> Error Error xxx-xxx Restart Printer 1 Turn the printer off.
Restart the printer, and then repl ace the specified print cartridge. CRUM Error Error 094-330 Reseat Transfer Unit Replace the old transfer belt with a new one. Disabled Func Error 016-758 Press OK The function that you are trying to access has been disabl ed.
Email Login Error, POP3 Login Failed Error 016-505 Press OK The printer failed to log in to the POP3 server . Verify th at the user name and password settings are correct, and then press OK to continue. Email Login Error, SMTP Login Failed Error 016-507 Press OK The printer failed to log in to the SMTP server.
Restart Printer 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the message appears again, contact Cu stomer Support, and report the message.
Invalid User Error 016-757 Press OK The last person who sent a job to the printer is not author ized to us e the printer. Co ntact your system support person for authorization. Jam at Duplexer Open Door A Lift Belt Unit Paper is jammed inside the printer.
Load Tray <x> Load the specified tray with the correct paper type and size. Login Error Error 016-782 Press OK The printer failed to log in to the server (SMTP/SMB/FTP). Ch eck that the prin ter is physically conn ected to the network, verify that the user nam e and password settings are correct, and the n press OK to continue.
Unable to connect to the SMB/FTP server. Check that the printer is connected to the networ k, and then press OK to continue. Network Scan Error, Directory Not Found Error 016-787 Press OK The directory specified in the address book e ntry was not found.
Network Scan Error, SMTP Connection Failed Press OK Unable to connect to the SMTP server. Check that the printer is connect ed to the network, verify that the e-mail server settings are co rrect , and then press OK to continue. Non-Genuine Toner Installed Error 093-700 An invalid print cartridge is in stalled.
The internal temperature of the printer is too high. Wait one hour before restarting the printer. Ensure that the printer has adequate cooling space around it, and that the c o oling vents are not blocked. RAM Error Error 016-3xx Restart Printer Additional me mory is not inst alled correctly, not working correctly, o r not supporte d.
Replace Transfer Unit Soon The transfer belt is nearly exha uste d. Order a new transfer belt . Restart Printer: 116-xxx An unspecified printer error has occurred. 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections.
Restart Printer The scanner lock switch is set to the locked position. Unlock the sca nner: 1 Turn the printer off. 2 Open the scanner cover. 3 Move the scanner lock switch to the unlocked position.
4 Close the scanner cover. 5 Turn the printer back on. Select Function The printer is ready to receive print jobs. SMTP Server Error Error 016-766 Press OK An error occurred on the SMTP server. Press OK to continue, and then attempt th e operation again.
Maintaining the printer Periodically, certain task s are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Cleaning the scanner glass Clean the scanner glass if you encounter p rint quality pr oblems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-f ree cloth or paper towel with water. 2 Open the scanner cover. 3 Wipe the scanner glass (whic h includes the document glass and ADF glass) until it is clean and dry.
3 Reinsert the print cartridge and continue printing. Note: Repeat this procedure multiple ti mes until the print remains faded, and then re place the cartridge(s).
Follow these guidelines to avoid pe rsonal injury or print er damage: • Use at least three people to lift th e printer. • Before moving the printer: – Turn it off using the power switch. – Unplug the power cord from the wall outlet. – Disconnect all cords and cables from the printer.
2 Move the scanner lock switch to the locked position . 3 Close the scanner cover. Removing the printer from the 550-sheet drawer 1 Turn the printer off, and then unplug the po wer cord from the wall outlet. 2 Disconnect all cables from the back of the printer.
3 Grasp the handle, and pull the standard tray (Tray 2) out. Remove the tray com pletely. Maintaining the printer 165.
4 Use a coin or similar object to remove the two screws attaching the 550-sheet drawer, and then store t hem for later use. 5 Lift the printer off the drawer, and set the printer aside. CAUTION—POTENTIAL INJURY: The printer weighs 41 kg (97 lb), a nd re quires at least thre e people to lift it safely.
Moving the printer to another location The printer and options can be safely move d to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dime nsions of the options.
Adjusting the color registration Adjusting the color regist ration automatically 1 From the printer control panel, press System . 2 Press or repeatedly until Admin appears, and then press OK . 3 Press or repeatedly until Maintenance appears, and then press OK .
9 Press or repeatedly until Color Regi Chart appears, and then press OK . 10 Press OK to print the Color Registration Chart . The Color Registration Chart is printe d with the new values and the printer returns to Select Func tion . Verify that 0 is the valu e nearest the straigh test line.
Administrative support Locking the administrator menus Since many people often use a printer, a support person may choose to lock the Admin Menu, Scan and Fax function s, or incoming faxes for security reasons. The following settings are available: Secure setting Description Panel Lock Access to Admin Menu is disabled.
3 Press or repeatedly until Admin Menu appears, and then press OK . 4 Press or repeatedly until System Settings appears, and then press OK . 5 Press or repeatedly until Power Saver Timer appears, and then press OK . 6 Press OK . 7 Press or repeatedly until to select Mode 1 (Pr inter) or Mode 2 (Syste m) , and then press OK .
Creating an administrator password for the Embedded Web Server 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then p ress Enter . If the Java applet screen appears, click Yes . 3 Click Properties . 4 Under Security, click Administrator Security Settings .
Troubleshooting Online customer support Customer support is available on the Lexmark Web sit e at www.lexmark.com Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged in to the printer and a properly grounded electrical outlet.
Jobs do not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS READY TO PRINT Make sure Select Function appears on the display or the Wake Up li ght is on before sending a job to print. Press Wake Up to return the printer to Select Function .
5 Press or repeatedly until Nearest Size appears, and then press OK . 6 Press repeatedly until Select Function appears. Unexpected page breaks occur 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System .
• Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try one or more of the following: A RE THERE ANY ERROR MESSAGES ON THE DISPLAY ? Clear any error messages.
5 Press or repeatedly until Standard or Enhanced appears, and then press OK . 6 Press repeatedly until Select Function appears. C HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the or iginal document is satisfactory.
A N ERROR MAY HAVE OCCU RRED IN THE PROGRAM Turn off and then restart the computer. Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: D O YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING ? Close all programs not being used.
Partial document or photo scans These are possible solutions. Try one or more of the following: C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedo wn on the scan ner glass in the upper left corner. C HECK THE P APER S IZE SETTING Make sure the Paper Size setting matches th e paper loaded in the tray.
C HECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial ton e, plug a telephone into a di fferent wall jack .
C HECK THE COUNTRY CODE 1 From the printer control panel, press System . 2 Press or repeatedly until Admin Menu appears, and then press OK . 3 Press or repeatedly until Fax Settings appears, and then press OK . 4 Press or repeatedly until Country appears, and th en press OK .
M AKE SURE S PEED D IAL IS SET UP PROPERLY • Check to make sure Speed Dial has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality These are possible solutions.
M AKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Drawers M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of th e paper.
Solving print quality problems The information in the following topics m ay help you solve print quality prob lems. If th ese suggestions still do not correct the problem, c all Customer Support. You m ay have a printer part that requires adjustment or replacement.
Color has shifte d outside of the approp riate area or has been superimposed over another color area. • Remove and reinstall the print cartridges. • Adjust the color registr ation: 1 From the printer control panel, press System . 2 Press or repeatedly until Ad min appe ars, and then press OK .
Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: I S THE TONER SMEARED ? Try feeding from another tray. I S A PRINT CARTRIDGE DEFECTIVE ? Replace the print cartrid ge causing the streaks. I S THE TRANSFER BELT DEFECTIVE ? Replace the transfer belt.
Print irregularities These are possible solutions. Try one or more of the following: H AS THE PAPER ABSORBED MOI STURE DUE TO HIG H HUMIDITY ? • Load paper from a fresh package.
Transparency print quality is poor These are possible solutions. Try one or more of the following: M AKE SURE THE TRANSPARENCIES YOU ARE USING MEET THE PRINTER SPECIFICATIONS Use only transparencies rec ommend ed by the printer manufacturer.
Blank pages These are possible solutions. Try one or more of the following: I S THE TONER LOW ? When Replace <color> Pri nt Cartridge Soon appears or when the print becomes faded, you may be able to extend the life of th e print cartri dge: 1 Remove the specified print cartridge.
Solid color pages These are possible solutions. Try one or more of the following: I S A TONER CARTRIDGE DEFECTIVE ? Replace the toner ca rtridge. D OES THE PRINTER NE ED TO BE SERVICED ? Contact Customer Support. Paper curl These are possible solutions.
I S THE FUSER DEFECTIVE OR WORN ? Replace the fuser. I S THERE TONER IN THE PAPER PATH ? If there is excess toner in the paper path, contact Customer Support.
The printed page appears tinted. Can I slightly adjust the color? Sometimes a user may consider printed pages to appear tin ted (for example, everything printed seems to be too red). This can be caused by environmental conditi ons, paper type, lighting conditions, or user preference.
Notices Product name: Lexmark X560n Machine type: 7105 Model(s): 135 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark and Lexmark with diam ond design are trademarks of Lexmark International, Inc. , registered in the Un ited States and/or other countries. PCL® is a registered trademark of the Hewlett-Packard Company. All other trademarks are the property of their respective owners.
Avis de conformité aux nor mes de l’industrie du Canada Cet appareil numérique de cl asse B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des in terférences NMB-00 3.
Íslenska Hér með lýsir Lex mark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tils kipun 1999/5/EC.
Waste from Electrical and Electroni c Equipment (WEEE) directive The WEEE logo signifies specific recycl ing programs and procedures for electr onic products in countries of the European Union. We enc ourage the recycling of our produc ts. If you have further question s about recycling options, visit the Lexmark Web site at www.
If you experience trouble with this equipment , for repair or warranty information, contact Lexmark Internation al, Inc. at www.lexmark.com or your L exmark representative. If th e equipment is c ausing harm to the telephone network, the telephone com pany may request t hat you disconnect the equipment u ntil the p roblem is resolved.
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécificat ions techniques d’Industrie Ca na da. Le numéro REN (ringer equivalence number : numéro d’équivalen ce de so nnerie) fournit une indication du no mbre maximum de terminaux pouvant être connecté s à l’interface téléphon ique.
South Africa telecommunications notice This modem must be used in conjun ctio n with an approved surge protection device when connected to the PSTN. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D 1877) to be installed on any line which receives metering pulses in Switzerland.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I lase r product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Power Saver This product is designed with an energy-saving mode cal led Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity.
Limited warranty service The warranty period starts on the date of original purc hase as shown on the purchase rec eipt and ends 12 months later provided that the warranty pe riod for any supplies and.
Limitation of liabili ty Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited wa rranty, you may recover ac tual damages up to the limit set forth in the following paragraph.
Index Numerics 550 Feeder Error 148 550-sheet drawer installing 32 550-sheet tray loading 44 Symbols <xxx> Error 148 A Address Book Edito r 31 creating a computer address 74 creating a fax group.
documents scanning text for editing 71 documents, printing from Macintosh 58 from Windows 58 Door A Open, Close Door A 149 drawer, 550-sheet removing 164 securing 33 Duplexer Err or 149 E e-mail alert.
Insert Transfer Unit 151 Insert Tray 2 151 installing printer software 58 Invalid Job 151 Invalid User 152 J Jam at Duplexer 152 Jam at Exit, Open Door A 152 Jam at Reg.
print job canceling from M ac OS X 61 canceling from Windows desktop 61 canceling from Windows taskbar 61 Print Language menu 132 print quality cleaning the scanner glass 161 print quality troub lesho.
receiving a fax enabling secure faxes 92 printing secure faxes 92 setting the fax r eceive mode 91 recycled paper using 50 recycling 200 WEEE statement 197 reducing a copy 64 registration adjusting th.
supplies, ordering fuser 162 toner cartridges 161 transfer be lt 162 supply information, printing 58 System Settings menu 140 T telecommunication notices 197, 198, 199, 200 toner cartridges ordering 1.
An important point after buying a device Lexmark X560N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark X560N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark X560N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark X560N you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark X560N will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark X560N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark X560N.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark X560N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark X560N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
