Instruction/ maintenance manual of the product 1390 MF Konica Minolta
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SER VICE MANU AL 2006.01 2006.01 Ver. 2.0 Ver. 2.0 FIELD SER VICE P agePro 1380 MF/1390 MF P agePro 1380 MF/1390 MF.
SAFETY AND IMPOR T ANT W ARNING ITEMS S-1 Read carefully the Safety and Important Warning Items descr ibed below to understand them before doing service work. Because of possible hazards to an ine xperienc ed perso n ser vicing this product as well as the risk of damage to the product, KONICA MINOL T A B USINESS TECHNOLOGIES, INC .
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-2 [1] MODIFICA TIONS NO T A UTHORIZED BY K O NICA MINOL T A BUSINESS TECHNOLOGIE S, INC . K ONICA MINOL T A brand products are renowned for t heir high reliability . This reliability is achiev ed through high-quality desig n and a solid ser vice network.
SAFETY AND IMPOR T ANT WARNING ITEMS S-3 [2] PO WER PLUG SELECTION In some countries or areas, the power plug prov ided with the product ma y not fit wall outlet used in the area.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-4 [3] CH ECKPOINTS WHEN PERFORMING ON-SITE SER VICE K ONICA MINOL T A brand prod ucts are extensiv el y tested before shipping, to ensure that all applicable saf ety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the r isk of in jur y .
SAFETY AND IMPOR T ANT WARNING ITEMS S-5 P ower Plug and Cor d W ARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly .
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-6 2. Installation Requirements Wiring W ARNING • Nev er use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is r equired, use a specified one.
SAFETY AND IMPOR T ANT WARNING ITEMS S-7 V entilation CA UTION • The product generates ozone gas during operation, but it will not be harmful to the h uman body . If a bad smell of ozone is present in the f ollowing cases, ventilate the room. a. When the product is used in a poor ly ventilated room b .
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-8 W o rk P erf ormed with the Pr oduct P owered On WA R N I N G • T ake e ver y care when making adjustments or performing an operation check with the product powered.
SAFETY AND IMPOR T ANT WARNING ITEMS S-9 • Check electrode units such as a charging corona unit f or deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassemb ling or adjusting the write unit (P/H unit) incor porating a laser , make sure that the pow er cord has been disconnected.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-10 • Make sure that all scre ws, components, wiring, connec- tors, etc. that were remov ed for safety chec k and mainte- nance hav e been reinstalled in the original location. (Pa y special attention to fo rgo tten connectors, pinched cab les, fo rgotten screws , etc.
SAFETY AND IMPOR T ANT WARNING ITEMS S-11 • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. • When using any solvent, v entilate the room well. Breathing large quantities of organic solvents can lead to discomfort.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-12 [4] Laser Safety • This is a digital machine cer tified as a Cl ass 1 laser product. There is no possibility of danger from a laser , provided the machine is se rviced acco rding to the instr uction in this manual.
SAFETY AND IMPOR T ANT WARNING ITEMS S-13 U.S.A., Canada (CDRH Regulation) • This machine is cer tified as a Class 1 Laser product under Radia tion P erf ormance Stan- dard according to the Food, Drug and Cosmetic Act of 1990.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-14 Finland, Sweden Norway LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T VA R O I T U S ! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle.
SAFETY AND IMPOR T ANT WARNING ITEMS S-15 4.2 Laser Safety La bel • A laser safety label is attached to the inside of the machine as shown belo w . A.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-16 B. PagePro 1390 MF 4558P0C601DA.
SAFETY AND IMPOR T ANT WARNING ITEMS S-17 4.3 Laser Caution Label • A laser caution label is attached to t he outside of the machin e as shown below .
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-18 B. PagePro 1390 MF 4558P0C602DA.
SAFETY AND IMPOR T ANT WARNING ITEMS S-19 4.4 PRECA U TIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the abov e specifications.
SAFETY AND IMPOR T AN T W ARNI NG ITEMS S-20 Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance , repair , or adjustmen t, special care should be taken to a void b ur ns and electric shock.
INDEX (Field Ser vice) MAINTENANCE GENERAL CONTR OL P ANEL/SER VICE MODE DESCRIPTIONS DIS/REASSEMBL Y , ADJUSTMENT TR OUBLESHOO TING.
i CONTENTS GENERAL 1. SPECIFICATIONS .......................................................................... ................. G-1 (1) Main Unit ............................... ........................................................... G-1 (2) GDI Printer Function .
ii (8) Removing the Power Supply Unit 1 (PU1 ) ....... ............................... D-14 (9) Removing the High Voltage Unit (HV1) ........................................... D-15 (10) Removing the Controller/Imag e Control Board (PWB-I) ...........
iii (6) Special Fax ..................................................................... ................. S-21 4. Fax Report (PagePro 1390 MF only) .... ........................................................... S-23 4-1. Activity Log Report ......
iv 5-2. Miscellaneous Malfunction Detect ion Timing and Troubleshooting Procedures ............................................................................................... T-19 (1) Unlock scanner .......................................... .....
GENERAL.
G-1 1. SPECIFICA TIONS (1) Main Unit Media Ty p e Original scanning system Photo conductor type Copying system Copy resolution Scan resolution Media feed-in system Exposure system Dev eloping system Drum-charging system Image-transf er system Media-separation system Fusing system Max.
G-2 Zoom Ratios P ow er /Current Consumption (main unit only) Continuous cop y speed (page-to-page) Continuous print speed (1 scan, multiple copies) Wa r m - u p t i m e First-copy time : : : : 20 cop.
G-3 (2) GDI Printer Function (3) F A X Function (PagePr o 1390 MF Only) RAM Interfaces Printer Language Fo n t s Suppor ted Operating Systems Browser Softw are : : : : : : Shared with copier USB Revision 1.
G-4 2. P ARTS IDENTIFICA TION 2-1. P agePr o 1380 MF 2-2. P agePr o 1390 MF [1] [2] [3] 4558T1C501DA 1. A uto Document Feeder (ADF) Option 2. Main Unit P agePro 1380 MF 3.
MAINTENANCE.
E-1 1. MAINTENANCE SCHEDULE • T o ensure that the machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs descr ibed in this schedule be carr ied out as instruct ed. NO TES • As a rule, the Drum Car tr idge and T oner Car tri dge are to be replaced by the user .
E-2 (1) Near Life Specifications V alue (2) Life Specifications V alue (3) Print St op V alue P ar t Near Life V alue Detection T oner Car tridge P age Pro 1380 MF: 80 % P age Pro 1390 MF: 75 % (same .
E-3 2. REPLA CEMENT/CLEANING OF P ARTS (1) Cleaning the Paper T ake-Up Roller 1. Lift up the Exit T ray and remo ve it. 2. Open the F ront Door. 3. Remov e the Im aging Car tri dge. ☞ E-5 NO TE • The Imaging Car tri dge consists of the Drum Ca r tridge, to which the T oner Car tr idge is mounted.
E-4 (3) Replacing the Image T ransfer Roller 1. Lift up the Exit T ray and remo ve it. 2. Open the F ront Door. 3. Remov e the Imag ing Car tr idge. ☞ E-5 4.
E-5 3. REPLA CEMENT OF CONSUMABLES (1) Replacing the T oner Car tridge <Remov al Procedure> <Installation Procedure> 1. Lift up the Exit T ra y and remov e it. 2. Open the F ront Door. 4558F2C508DA 3. Remov e the Imaging Car tridge. 4558F2C509DA 4.
E-6 2. Remo ve the protectiv e cover from the T oner Car- tridge. 4558F2C512DA 3. Connect the ne w T oner Car tridge to the Drum Car tridge. NO TE • Inser t the T oner Car tr idge along the guide pro- vided on the side of the Drum Car tr idge, making sure that the T oner Car tridge is n ot tilted when it is inser ted.
E-7 (2) Replacing the Drum Car tridg e <Remov al Procedure> 1. Remov e the Im aging Car tri dge. ☞ E-5 <Installation Procedure> 2. Pull the le v er of the T oner Car tridge in th e direc- tion shown in the illustration and disconnect the Drum Car tr idge.
E-8 (3) Replacing the Fusing Unit NO TE • Immediately after turning off the printer, the area around the Fusing Unit is e xtremely hot. Therefore , in order to reduce the risk of bu rn s, w ait until the unit has cooled down bef ore performing any operation.
E-9 <Installation Procedure> NO TE • When replacing an individual par t of the Fusing Unit due to a defective part or to correct an image problem, see “Disassemb ling the Fusing Un it” in DIS/REASSEMBL Y , ADJUST- MENT”. ☞ D-28 1. Connect connector A.
DIS/REASSEMBL Y , ADJUSTMENT.
D-1 1. PRECA UTIONS FOR DISASSEMBL Y/ADJUST- MENTS 1-1. P arts That Must Not be T ouched (1) Red-P ainted Screws Purpose of the R ed P aint Red-painted screws show that the assembly or unit secured can be adjusted or set only at the factory and should not be readjusted, set, or remov ed in the field.
D-2 2. DISASSEMBL Y/REASSEMBL Y 2-1. Identification of an d Remov al Procedures f or Exterior Parts (1) P agePro 1380 MF 4558F2C501DA [1] [2] [3] [4] [7] [8] [5] [6].
D-3 No . Name Remov al Procedure 1 Document Cov er Open the Document Cov er → Pull it straight up . 2 Right Cov er ☞ D-5 3 F ront Door Open the F ront Door . → While pressing in on one sid e, remov e the F ront Door . 4T r a y 1 Hold down the main unit with one hand and pull T ray1 toward y ou.
D-4 (2) P agePro 1390 MF 4558F2C601DA [1] [2] [3] [4] [7] [8] [5] [6].
D-5 (3) Right Cover No . Name Remov al Procedure 1A D F ☞ D-9 of Auto Document F eeder Ser vice Manual 2 Right Cov er ☞ D-5 3 F ront Door Open the F ront Door . → While pressing in on one sid e, remov e the F ront Door . 4T r a y 1 Hold down the main unit with one hand and pull T ray1 toward y ou.
D-6 (4) Left Cover 1. Remo ve tw o screws that secure the Left Cov er at the back and unhook it on the back. 4558F2C521DA 2. Unhook tabs at f our locations and remove the Left Cov er . NO TE • When reinstalling the Left Cover , first hook the tabs at two locations on the front side.
D-7 2-2. Remov al of Circuit Boar ds and Other Electrical Componen ts NO TES • When removing a circuit board or other electrical component, ref er to the precautions for handling PWBs and follo w the co rresponding remov al procedures.
D-8 No . Symbol Name Remov al Procedure [1] PWB-I Controller/Image Control Board ☞ D-15 [2] PU2 P ower Supply Unit 2 ☞ D-11 [3] PWB-A Mechanical Control Board ☞ D-11 [4] PWB-O Control Panel ☞ .
D-9 (2) Pa g ePro 1390 MF 4558F2C602DA [1] [4] [3] [2] [5] [8] [9] [7] [6].
D-10 No . Symbol Name Remov al Procedure [1] PWB-I Controller/Image Control Board ☞ D-15 [2] PWB-F AX1 Interf ace Board ☞ D-13 [3] PWB-F AX2 NCU Board ☞ D-13 [4] PU2 P ower Supply Unit 2 ☞ D-1.
D-11 (3) Removing the P ower Supply Unit 2 (PU2) <P agePro 1380 MF> 1. Remov e the Right Cov er . ☞ D-2 <P agePro 1390 MF> 1. Remov e the Right Cov er . ☞ D-2 (4) Removing the Mechanical Control Boar d (PWB-A) 1. Remov e the Right Cov er .
D-12 (5) Removing the Control P anel (PWB-O) 1. Remov e the Exit t ra y . ☞ D-2 2. Remo ve three screws . 4558F2C51 1DA 3. Unhook f our tabs on the Control P anel. NO TE • Remov e the Control Panel slo wly and carefully , as connectors are connected to it.
D-13 (6) Removing the Interface Board (PWB-F AX1) <PagePro 1390 MF only> 1. Remov e the Right Cov er . ☞ D-2 (7) Removing the NCU Board (PWB-F AX2) <PagePro 1390 MF only> 1. Remov e the Right Cov er . ☞ D-2 2. Remov e the Po wer Supply Unit 2.
D-14 (8) Removing the P ower Supply Unit 1 (PU1) 1. Remov e the Fusing Unit. ☞ E-8 2. Remo ve three screws . 3. Remo ve the P ower Switch sta y . 4. Remo ve the P ower Switch Assy . 4558F2C007DA 5. Disconnect the connector from the P ower Supply Unit 2.
D-15 (9) Removing the High V oltag e Unit (HV1) 1. Remov e the Po wer Supply Unit Assy . ☞ D-14 (10) Removing the Contro ller/Image Control Board (PWB-I) 1. Remov e the IR Unit. ☞ D-18 2. Remov e the screw and the High V oltage Unit. 4558F2C504DA 2.
D-16 5. Disconnect all connectors from the Controller/ Image Control Board. 4558F2C012DA P agePro 1380 MF 4558F2C74DA P agePro 1390 MF 6. Remo ve three scre ws and the Controller/Image Control Board. NO TE • When the Controller/Image Control Board is replaced, upgrade the Firmware to the latest ver- sion.
D-17 (11) Removing the Soc ket Board (PWB-S) 1. Remov e the IR Unit. ☞ D-18 2. Remov e four screws and the Soc ket Board Cov er . 4558F2C014DA 3. Disconnect the flat cab les from the Sock et Bo ard. NO TE • Use the utmost care not to snap off the fla t cable.
D-18 2-3. R emov a l of Units (1) Removing the IR Unit 1. Remov e the Lef t Cov er . ☞ D-2 2. Remov e the Right C ov er . ☞ D-2 3. Remov e the Re ar Cover . ☞ D-2 4. Disconnect three connectors. (P age Pro 1380 MF Only) 5. Disconnect f our conne ctors.
D-19 (2) Removing the PH Unit 1. Remov e the IR Unit. ☞ D-18 2. Remov e the Exit tray . ☞ D-2 • NEVER attempt to replace the PH Unit while power is being supplied to the printer . Doing so could lead to exposure to the laser beam, resulting in b lind- ness.
D-20 Precautions for Remov al/R einstallation of the PH Unit • NEVER touch the window on the back of the PH Unit. A dirty window can cause image quality problems . 6. Remo ve three screws . 7. Remo ve the PH Unit. NO TE • When reinstalling the PH Unit, tighten the screws in the numerical order shown in the illustration.
D-21 2-4. Disassembl y of the Image Reading Section (1) Removing the IR Upper Cover (Original Glass) 1. Remov e the D ocument Cov er . 2. Remov e the Control Panel Assy . ☞ D-12 (2) Removing the Scanner Unit. 1. Remov e the IR Upper Cover (Original Glass).
D-22 (3) Removing the Timing Belt 1. Remov e the Up per Cover Assy . (Original Glass). ☞ D-21 2. Remov e the Scanner Unit . ☞ D-21 4. Remo ve the Belt from the Scanner Unit. NO TE • When installing the Belt, route it as shown in the illustration.
D-23 2-5. Disa ssembly of the Main Drive Section (1) Removing the Main Motor (M1) 1. Remov e the Left Cover . ☞ D-2 (2) Removing the T ray 1 Paper Empty Sensor (PE1) 1. Remov e the Im aging Car tri dge. NO TE • The Imaging Car tri dge is the Drum Car tr idge, to which the T oner Car tridge is mounted.
D-24 (3) Removing the P aper T ake-Up Solenoid (SL1) 1. Remov e the Lef t Cov er . ☞ D-2 Precautions for Installation of the Paper T ake-Up Solenoi d 1.
D-25 (4) Removing the P aper T ak e-Up Clutch Gear 1. Remov e the IR Unit. ☞ D-18 2. Remov e the Fusing U nit. ☞ E-8 3. Remov e the Po wer Supply Unit 1. ☞ D-14 4. Remov e the Paper T ake-Up Upper Guide Assy . ☞ D-23 5. Disconnect the connector and remov e the Cool- ing F an Mo tor .
D-26 11. Remov e the Upper Door . 4558F2C023DA 12. Disconnect the flat cable and the connector from the Mechanical Control Board. NO TE • Use the utmost care not to snap off the fla t cable. 4558F2C024DB 13. Remove f our scre ws. 14. Remove the PH Base Plate Assy .
D-27 (5) Removing the T orque Limiter 1. Remov e the Paper tak e up Clutch Gear . ☞ D-25 Precautions for Installation of the T orque Limiter The Coupling Gear has five notches for adjus tment of the T ake-up Roller position.
D-28 (6) Disassembling the Fusing Unit NO TE • The Fusing Unit is extremely hot immediately after the P ower Switch has been turned OFF . Allow a sufficient time to let it cool down bef ore star ting the procedure to prev ent bur n. 1. Remov e the Fusing U nit.
D-29 Precautions for Installation of the Bushings • Make sure that the slits in the b ushing are properly aligned with the rib of the Fusing Unit. 4136D040AA Upper Fusing Roller section 5. Remov e one screw and the Ther mistor. NO TE • When reinstalling the Ther mistor , route the har- ness as shown in the illustration.
D-30 2-6. Upgrading the Firmware NO TES • The P agePro 1380 MF or The PagePro 1390 MF TW AIN driver and printer dr iver m ust already be installed on the host comp uter before firmware can be updated.
D-31 (4) Procedure f or Upgrading the Firmware 1. T ur n OFF the PagePro 1380 MF or The P agePro 1390 MF and the host computer . 2. T ur n ON the PagePro 1380 MF or The P agePro 1390 MF . 3. Start up the host compu ter (Windows 2000/XP). 4. Cop y the firmware grade data to the host computer .
D-32 8. Check the firmware upgrade status in the LCD displa y . NO TE • Do not tur n the PagePro 1380 MF’ s or The PagePro 1390 MF’ s Main P ower Switch OFF or ON while the message shown abov e is displa yed.
D-33 9. Check that the f ollowing message appears in th e P agePro 1380 MF’ s or The P agePro 1390 MF’ s LCD displa y and the computer screen to indicate that the fir mware upgrade procedure is complete. 10. T urn the PagePro 1380 MF’ s or T he P agePro 1390 MF’ s Main Switch OFF , and then ON again.
CONTR OL P ANEL/SER VICE MODE DESCRIPTIONS.
S-1 1. CONTR OL P ANEL DESCRIPTIONS 1-1. Names and Functions of Contr o l P anel P ar ts (1) Pa g ePro 1380MF No . K ey Name Function [1] 10-Key pad • Use to enter the number of copies to be made and any other numeric data. [2] Error LED • Lights when an error or malfunction occurs.
S-2 (2) P agePro 1390MF [14] Light/Dark key • Adjusts the document brightness for the current copy job . [15] Copies ke y • Sets the number of copies. (Each time the ke y is pressed, the count increases by one page.) [16] Select ke y • Selects the item display ed.
S-3 [6] -/+ key • Displays the options av ailable for the selected menu. [7] Menu key • Press to enter the configuration me nu. [8] Copy Quality ke y • Selects the document type for the current cop y job. [9] Colla te ke y • Automatically collates m ultiple copies into sets.
S-4 1-2. List of Err or Status Message Message Description Pa p e r E m p t y PLS add paper • No media in the tray . F r ont Cov er Open PLS close cov er • The F ront Door is open. [Printer Error] T oner Low • The T oner Car tridge is near ly empty (80 % con sumed).
S-5 • The follo wing Error Messages are relate d to the F ax Mode. These messages are only for the P agePro 1390 MF . Message Descrip tion F ax Memory Low • The memor y will soon become f ull.
S-6 2. FUNCTIONS OF SWITCH ES AND P AR TS ON PWBs 2-1. Circuit Boar d Locations (1) PWB-I: Controller/Image Control Board 4558F3C503DB PWB-I Fax B oard 2 (P agePro 1390 MF only) 4558F3C502DA USB Sock .
S-7 (2) PWB-F AX2: NCU Board (Pa gePro 1390 MF only) 4558F3C604DA F AX por t (LINE) F AX por t (EXT .) F AX por t (LINE) F AX por t (EXT .).
S-8 3. CONFIGURA TION MENU • The Configuration Menu is used to set v arious machine functions. 3-1. Configuration Menu (1) Pa g e Pro 1380 MF Menu 1. Common Setup 11. Language 12. P aper Size 13. Sleep Mode 14. Reset OPC. 15. Adj ADF image 21. Def Copy Mode 22.
S-9 (2) Pa g ePro 1390 MF Menu 1. Common Setup 11. Language 12. P aper Size 13. Sleep Mode 14. Reset OPC. 15. Button Sound 21. Def Copy Mode 22. Def Density 23. Def Zoom 24. Def Collate 25. Def T onerSav e 26. Def Bg Remove 2. Copy Setup ☞ S-15 ☞ S-16 31.
S-10 Menu 51. One T ouch 52. Speed Dial 53. Group Dial 5. PhoneBook ☞ S-21 61. Timer Tx 62. Broadcast 63. P olling Rx 64. Mem Manage. 6. Special F ax ☞ S-21 F rom the previous page.
S-11 3-2. Configuration Menu Pr ocedures (Pa g ePro 1380 MF) <Entering Procedure> 1. Press the Menu k ey . 2. The first message screen appears. 3. Press the -/+ k ey or a n umeric key (1 to 3) to select from the f ollowing menu items: “1. Common Setup, ” “2.
S-12 (1) Common Setup No . Function Pur pose Setting Details/Precautions 1 Language T o specify the configuration menu language. • The default setting is English. “English” F rench German Italian Spanish P ortu guese Czech P olish Hungar ian Slov ak Russian 2 P aper Size T o specify size of media loaded.
S-13 (2) Copy Setup (3) Report No . Function Pur pose Setting Details/Precautions 1 Def Copy Mode T o specify the def ault Copy Mode . • The def ault setting is T e xt. “T ex t” Photo Mixed 2 Def Density T o specify the def ault density lev el. • The default setting is 4.
S-14 3-3. Configuration Menu Pr ocedures (Pa g ePro 1390 MF) <Entering Procedure> 1. Press the Menu k ey . 2. The first message screen appears. 3. Press the -/+ k ey or a n umeric key (1 to 6) to select from the f ollowing menu items: “1. Common Setup , ” “2.
S-15 (1) Common Setup No . Function Pur pose Setting Details/Precautions 1 Language T o specify the configuration menu language. • The default setting is English. “English” German French Italian Spanish P ortu guese Czech P olish Hungar ian Slov ak Russian 2 P aper Size T o specify size of media loaded.
S-16 (2) Copy Setup No . Function Pur pose Setting Details/Precautions 1 Def Copy Mode T o specify the def ault Copy Mode . • The def ault setting is T e xt. “T ex t” Photo Mixed 2 Def Density T o specify the def ault density lev el. • The default setting is 4.
S-17 (3) Report (4) Fax Setup No . Function Pur pose Setting Details/Precautions 1 Configuration Prints a configuration page. Use this page to check configura- tion of the machine. The follo wing items can be check ed: • Product Information • Memor y Information • T oner Information • Default Settings 1.
S-18 3 T one /Pulse Select the type of telephone line that is being used. If Pulse is selected, press the [*] ke y to temporarily change the tele- phone line type to T one. After using the machine with the receiver on the hook, return the setting to Pulse.
S-19 10 Tx Repor t Select whether or not a repor t is printed after a transmission. On : Prints the repor t after each transmission. Off : Does not print the repor t after each transmission. Error : Prints the repor t after a transmission only if an error occurred.
S-20 15 F a x Main. Tx Speed Select the modem speed for sending faxe s . • The default setting is 33.6. “33.6” 31.2 28.8 26.4 24.0 21.6 19.2 16.8 14.4 12.0 9.6 7.2 4.8 2.4 Rx Speed Select the modem speed for receiving faxe s . • The default setting is 33.
S-21 (5) PhoneBook (6) Special Fax No . Function Pur pose Setting Details/Precautions 1 One T ouch This function can be used to one- touch ke ys with f ax numbers, allowing the recipient to be speci- fied easily and accu rately without the need to manually enter the number using the 10-ke y pad.
S-22 2 Broadcast This function is used to send a document to multiple recipients in a single transmission operation. 1. Load the document into the ADF or place it on the flat- bed glass. 2. Call the Broadcast screen, and then press the Select key . 3.
S-23 4. Fax Report (P ag ePro 1390 MF onl y) 4-1. Activity Log Report • Activity Log Repor t is pr inted automatically after 100 communications. • Activity Log Repor t can also be pr inted manually by Repor t Menu. ☞ S-17 • Activity Repor t includes following inf o rmation.
S-24 4-2. Phon e Book • Phonebook can be pr inted manually by Report Menu. ☞ S-17 • Phonebook list include following inf or mation. A. N o . # or * : Shows the number of the dial ke y set f o r one-touch (*)/speed dialing (#). B. N ame : Shows the name of the recipient.
S-25 4-3. Tx Repor t • TX repor t is printed automatically a fter each transmission (No manual print). User can select whether or not a repor t is printed after a transmission in Fax Setup . ☞ S-17 (1) T ransmit Report • T ransmit Repor t includes follo wing information.
S-26 (2) Multi TX Repor t • Multi TX Repor t includes following inf or mation. A. T IME : Shows the time t hat the transmission repor t was printed. B. NAME : Shows the name specified in F ax Setup for the machine. C. F AX : Shows the fax number specified in F ax Setup for the machine .
S-27 4-4. Lost Job Report • If there is any scheduled job not star t before po wer off , once power recovered, this report will be printed. There is no way to print it manually . • Lost Job Repor t include follo wing informations. A. Job : Show s the managing job number (3 digits) used by this machine.
S-28 4-5. Proto col Report <Sample of the Protocol Repor t> 4558F3C610DA.
S-29 4-6. Memory Job List • The data for f axes queued to be sent at a spec ified time or waiting to be sent, f or exam- ple, with the A uto R edial function, are stor ed in the memor y . The memor y job list can be printed so that the status o f stored data can be checked.
S-30 5. F ax Protocols (P agePro 1390 MF only) 5-1. G3 EC M (G3 Error Correction Mod e) • G3 ECM is the error correction system ne wly recommended by Consultative Committee of International T elephone & T elegraph of 1988. • By G3 ECM, documents are divided into bloc ks (called partial pa ge) f or transmission.
S-31 5-2. Line contr ol (1) Procedure of G3 mode communication • Basic communications diagram of G3 mode . 4558F3E603DA This machine (T ransmission) G3 machine (Receiving) Phase Phase R side start [.
S-32 5-3. Definition of Abbre v iation / T erms (1) Definition of Abbreviation Abbre viation F unction Signal Format CED Called termina l identification 2100 Hz CFR Confir mation to receive X010 0001 .
S-33 (2) Definition of T erms PWD P assw ord (for transmission) X100 0101 RCP Return to control for partial p age 0110 0001 RNR Receive not ready X011 0111 RR Receive ready X111 0110 RTN Retrain negative X011 0010 RTP Retrain positive X011 0011 SEP Selective polling 1000 0101 SUB Sub address X100 0011 TCF T raining check Zeros for 1.
TR OUBLESHOO TING.
T- 1 1. INTR ODUCTION • This chapter discusses the items required or u sed when troubleshooting various printer problems . 1-1. Electrical Component s Check Pr ocedures • The follo wing procedures can be used to check to see if an electrical component is fully operational when a media misfeed or a malfunction occurs in the printer .
T- 2 (2) Switches (3) Solenoid s Step Check Result Action 1 Does the input signal (NO) to the Mechanical Control Board go from LOW to HIGH when the s witch is actu- ated? NO Replace the s witch.
T- 3 (4) Motors Step Check Result Action 1 Is the LOCK signal of the Mechanical Control Board HIGH when the printer is in the standby state? NO Replace the Mechanical Control Board. Replace the motor . 2 Does the REM signal of the Mechanical Control Board go from HIGH to LOW when the motor is ener- gized? YES Replace the motor .
T- 4 Step Check Result Action 1 Are the hookup connector of the moto r and print jack on the Mechanical Control Board connected prop- erly? YES Replace the motor or the Mechanical Control Board.
T- 5 1-2. Overall Contr ol Configuration • Understanding the overall control configurat ion will help y ou perform the troubleshooting procedures for media misf eeds, malfunctions, and image problems.
T- 6 2. P APER MISFEED 2-1. Initial Chec k Items • When a media misfeed occurs in the printer , first make the f ollowing initial checks. Precautions for Clearing a Misfeed • Reset the misfeed condition by opening and closing the F ront Door after the misfeed has been cleared.
T- 7 2-2. Me dia Misfeed Displays • The Error indicator lights up and a mess age appears in the display when a media mis- feed occurs . <Printer Section Misfeed> <Procedure for cancelling the misf eed display> 1. Open the appropriate covers , remov e the misf ed media and any remaining media, and then close the cov ers.
T- 8 2-4. Misfeed Dete ction Timing and T r oubleshoot ing Pr ocedures (1) Paper T ake-Up/T ransport Misfeed <Detection Timing> <T roubleshooting Procedure> T ype Description MP tra y Pi ck- up Ja m The Paper T ake-Up Switch does not tur n on after the predetermined per iod of time has elapsed after media take-up began.
T- 9 (2) Fusing/Exit Misfeed <Detection Timing> <T roubleshooting Procedure> Ty p e D e s c r i p t i o n Fuser Jam The Exit Sensor is not un bloc ked after the predetermined per iod of time has elapsed after the Paper T ake-Up Switch is turned on.
T- 1 0 3. MALFUNCTIONS/W ARNINGS • The CPU performs a self-diagnosis on the condi tio n of the unit, and if a malfunction is detected, the warning appears alter nately with the error code in the display . <Procedure for cancelling a malfunction displa y> • Cancel the malfunction display b y turning the machine off and th en on again.
T- 1 1 080 Fuser warm up error • The voltage of the Ther mistor remains low for a prede- termined per iod of time after a war m-up cycle is star ted.
T- 1 2 3-2. Malfunction Dete ction Timing and T roublesho oting Pr oce- dures (1) 008: P oly gon mirr or motor e rror <Detection Timing> <T roubleshooting Procedure> Description • The LOCK signal is not detected wit hin a predeter mined period of time th at begins 1 second after the P olygon Motor has been energized.
T- 1 3 (2) 010: Fuser fan motor error <Detection Timing> <T roubleshooting Procedure> Description • The LOCK signal remains HIGH or LOW continuously f or a p redetermined per iod of time during which the C ooling F an Moto r remains energized.
T- 1 4 (3) 0 20: H.V . abnormal <Detection Timing> <T roubleshooting Procedure> (4) 0 40: Laser error <Detection Timing> <T roubleshooting Procedure> Description • The Drum C.
T- 1 5 (5) 080: Fuser warm up error <Detection Timing> <T roubleshooting Procedure> Description • The voltage of the Thermistor remains low for a predetermined per iod of time w hen a warm-up cycle is star ted.
T- 1 6 (6) 1 00: Fuser temperature low <Detection Timing> <T roubleshooting Procedure> (7) 2 00: Fuser overheat <Detection Timing> <T roubleshooting Procedure> Description • .
T- 1 7 4. MALFUNCTIONS RELA TED T O PO WER SUPPL Y 4-1. Po wer is not T urne d ON. Relev ant Electr ical P art s Mechanical Control Board (PWB-A) Controller/Image Control Board (PWB-I) P ower Unit 1 (.
T- 1 8 5. Miscellaneous Err ors 5-1. List of Miscellan eous Malfunctio ns Message on the Display Description Unlock scanner • When the Home Sensor remains High (5 V) ev en after the lapse of a predetermined per iod of time after the Scanner Motor is tur ned ON, an unlock scanner error occurs.
T- 1 9 5-2. Miscellaneous Malfunction Detection Timin g and T roub le- shooting Pr ocedures (1) Unlock scanner <Detection Timing> <T roubleshooting Procedures> Description • When the Hom.
T- 2 0 (2) [Scanner Error] Lamp Error <Detection Timing> <T roubleshooting Procedure> (3) [Scanner Error] AFE R/W Error <Detection Timing> <T roubleshooting Procedure> Description • When the gra y lev el value can’t reach 10 (0 to 255) e ven after the lapse of a predeter- mined period of time a fter the warmup.
T- 2 1 (4) [Scanner Error] Home Sensor <Detection Timing> <T roubleshooting Procedure> (5) [Scanner Error] Motor Stall <Detection Timing> <T roubleshooting Procedure> Description • When the scanning job is finished, the Scanner Unit trav els 14 inches back to the home position.
T- 2 2 (6) [ Printer Error] Incorrect T on er <T roubleshooting Procedure> (7) [ Printer Error] IC Read Fail <T roubleshooting Procedure> (8) [ Printer Error] IC Write Fail <T roubleshooting Procedure> Step Action Ref. P age WIRING DIAGRAM Control Signal Location (Electrical Pa r t s ) 1 Install the correct T oner Car tridge.
T- 2 3 6. IMA GE QU ALIT Y PROBLEMS 6-1. T roubleshooting Image Qua lity Problems • This chapter is divided int o two par ts: “Ini tial Checks” and “T roubleshooting Specific Image Quality Problems .
T- 2 4 6-3. T roubleshooting f or Specific Image Qualit y Prob lems • Deter mine if the failure is attributab le to the input system (Image Reading Section) or the output system (Engine section).
T- 2 5 (2) Image reading system : Low image density <T ypical Faulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the surface of the Original Glass dir ty? YES Clean it. 2 Is the Shading Sheet or back surface of the Original Glass d ir ty? YES Clean them.
T- 2 6 (3) I mage reading system: Foggy background or rough image <T ypical F aulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the machine in direct sunlight or sub- ject to any other e xtraneous light? YES Protect the machine from direct light.
T- 2 7 (4) Image reading system: Black streaks or bands <T ypical Faulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the document damaged or dir ty? YES Replace the document. 2 Is the Original Pad dirty? YES Clean it.
T- 2 8 (5) I mage reading system: Black spots <T ypical F aulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the document damaged or dir ty? YES Replace the document. 2 Is the Original Pad dirt y? YES Clean it. 3 Is the Original Glass dir ty? YES Clean it.
T- 2 9 (6) Image reading system: Blank streaks or bands <T ypical Faulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the document damaged or dir ty? YES Replace the document. 2 Is the Original Pad dirty? YES Clean it.
T- 3 0 (7) I mage reading system: Uneven image <T ypical F aulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the Scanner Motor dr ive being trans- mitted? NO Correct the drive coupling mech- anisms. Replace the Scanner Unit.
T- 3 1 (8) Printer system: Blank or black prints <T ypical F aulty Images> <T roubleshooting Procedure> Step Check Result Action 1 Is a printe d page blank? YES Check the PH Unit connectors for proper connection.
T- 3 2 (9) Printer system: Blank spots <T ypical F aulty Image> <T roubleshooting Procedure> (10) Printer system: Smears on bac k <T ypical F aulty Image> <T roubleshooting Procedure> Step Chec k Result Action 1 Is the paper damp? YES Replace the paper with paper that was just unwrapped.
T- 3 3 (11) Printer system: Low image density <T ypical Faulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the paper damp? YES Replace the paper with paper that was just unwr apped. 2 Is there toner left in the T oner Car tridge? NO Replace the T oner Car tr idge.
T- 3 4 (12) Printer system: Foggy backgr ou nd <T ypical F aulty Image> <T roubleshooting Procedure> (13) Printer system: Blank streaks or bands <T ypical F aulty Images> <T roubleshooting Procedure> Step Chec k Result Action 1 Is the PC Drum scratched? YES Replace the Drum Car tridge.
T- 3 5 (14) Printer system: Black streaks or bands <T ypical F aulty Images> <T roubleshooting Procedure> (15) Printer system: Offse t image <T ypical Faulty Image> <T roubleshooting Procedure> Step Check Result Action 1 Is the media path dir ty with toner? YES Clean it.
T- 3 6 (16) Printer system: Uneven image <T ypical F aulty Images> <T roubleshooting Procedure> Step Check Cause Result Action 1 Is the unev en image at a pitch of 51 mm? The Image T ransf er Roller is scratched or dir ty . YES Replace the Image T ransf er Roller.
T- 3 7 7. F AX ERR OR (P ag ePro 1390 MF onl y) 7-1. Outline • When some errors occur as the F ax function is used, the kind of the error can be con- firmed with Error Code of six digits. The Error Code is display ed on the LCD displa y or in the item of “R esult” of Activity Repor t or TX Repor t.
T- 3 8 (3) Local mechanical error/resource err or This error can be recovered b y operator . • ADF JAM f or Manual TX • ADF Cov er Open during manual TX • P ower off during TX • RX Memor y Full ADF JAM f or memor y TX ha ppens bef ore di aling and not logged in activity repor t.
T- 3 9 7-3. Definition of Err or Code • Error Code is composed of six digits, and display e d based on the follo wing definition. (1) The 6th digit • It is assigned to indicate TX/RX/Polling RX. (2) The 5th digit • It is assigned to indicate Coding (MH/MR/MMR).
T- 4 0 (4) The 2nd / 1st digits • It is assigned to indicate detail error descr iption. Code Status Description Cause Action 000000 Nor mal Status ⎯⎯ ⎯ 000001 Stop ⎯⎯ ⎯ Local mechanical .
T- 4 1 xxxx41 T oo many FTT • Received F ailure to T rain (FTT) from other side ev en with the minimum speed of 2400 bps. • Failure in remote machine • Line f ailure • C heck the status of the remote machine • Retr y TX xxxx42 T oo many CRP • Received Command Repeat (CRP) from other side more than 3 times after sending DCS (TCF).
T- 4 2 xxxx62 DCN received • Received Disconnect command (DCN) from other side at Phase D . • Failure in machine of TX side • C heck the status of the machine of TX side xxxx63 T oo many CRP • Received Command Repeat (CRP) from other side more than 3 times after sending (PPS-) Q Command.
P agePro 1380 MF P agePro 1390 MF A uto Document F eeder Ser vice Manual.
i CONTENTS GENERAL 1. SPECIFICATIONS .......................................................................... ................. G-1 DIS/REASSEMBLY,ADJUSTMENT 1. MAINTENANCE SCHEDULE ...................................................................
ii.
INDEX (Field Ser vice) GENERAL DIS/REASSEMBL Y , ADJUSTMENT TR OUBLESHOO TING.
GENERAL.
G-1 1. SPECIFICA TIONS Name Installation method Original type Detectable original sizes P aper capacity Registration Original loading orientation Productivity Original feeding mode Po w e r s o u r c .
DIS/REASSEMBL Y , ADJUSTMENT.
D-1 1. MAINTENANCE SCHEDULE • T o ensure that the machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs descr ibed in this schedule be carr ied out as instruct ed. NO TES • The contents of the Maintenance List are subject to change without notice.
D-2 2. CLEANING/REPLA CEMENT OF P ART S (1) C leaning the T ake-up Roller 1. Open the A uto Document F eeder (ADF) Cover . (2) R eplacing the T ake-up Roller 4. Inser t the new T ake-up Roller Assy . 5. Lock the T ake-up Roller fixing lev ers. 6. Close the ADF Cov er.
D-3 (3) Cleaning the T ranspor t Roller 1. Remov e the Auto Document F eeder (ADF) P aper F eed Guide. ☞ D-5 (4) Cleaning the Exit Roller 1. Remov e the Auto Document F eeder (ADF) P aper F eed Guide. ☞ D-5 (5) Cleaning the Separator Pad 1. Open the A uto Document F eeder (ADF) Cov er .
D-4 (6) R eplacing of the Separator Pad 1. Open the A uto Document F eeder (ADF) Cover . 3. Insert the new Separation Pad. 4. Close the ADF Cov er. 2. Pushing inw ard the tabs at the front and rear , remov e the Separation P ad.
D-5 3. DISASSEMBL Y/REASSEMBL Y 3-1. Names /Remov al of Extern al Parts (1) Removing the A uto Document Feeder (ADF) Paper Feed Guide No . Name Remov al Procedure [1] Auto Document Feeder (ADF) Input T ra y Unhooking the two tabs, slide the Auto Document Feeder (ADF) Input T ra y upward and off .
D-6 2. Open the A uto Document Feeder (ADF) Co ver . 3. Remo ve f our screws. 4558F2C055DB 4. Unhook the two tabs . 4558F2C055DA 5. Remo ve the P aper Feeding Sensor and then remov e the Auto Document F eeder (ADF) Paper F eed Guide.
D-7 3-2. Remov al of Cir cuit Boards NO TES • When removing a circuit board, ref er to the pr ecautions for handling printed circuit boards and follo w the correspondin g removal procedures . • The follo wing remov al procedures omit the removal of the applicab le component from connectors and circuit board suppor ts.
D-8 3. Remo ve the gr ound wire. 4558F2C058DA 4. Remo ve the gr ound wire. 4558F2C517DA 5. Remo ve the gr ound wire. 4558F2C059DA 6. Remo ve the scre w , and th en remov e the AF Con- trol Board.
D-9 3-3. Disassemb ly (1) Removing the A utomatic Document Feede r 1. Disconnect the ADF connector from the main unit. 4558F2C518DA 2. Open the Auto Document F eeder (ADF).
D-10 (2) R emoving the Drive Unit Assy 1. Remov e the Auto Document Feeder (ADF) P aper F eed Guide. ☞ D-5 (3) R emoving the P aper Feeding Sensor Assy 1. Remov e the Auto Document Feeder (ADF) P aper F eed Guide. ☞ D-5 2. Unplug the connector on the AF Control Board and remov e the P aper F eeding Sensor Assy .
D-11 3. Unplug the connector on the AF Control Board and remov e the P aper F eeding Sensor Assy . 4558F2C064DA.
TR OUBLESHOO TING.
T- 1 1. INTR ODUCTION • This chapter contains the items required or use d when troubleshooting v ar ious machine problems . 1-1. Electrical Component s Check Pr ocedures • The follo wing procedures can be used to check to see if an electrical component is fully operational when a paper misfeed or other malfunction occurs in the machine .
T- 2 (2) Motor s Step Check Result Action 1 Are the hookup connector of the moto r and print jack on the Controller/Mechanical Control Board con- nected properly? YES Replace the AF Control Board. NO Connect the con- nector or the print jack properly .
T- 3 2. P APER MISFEED 2-1. Initial Check Items • When a paper misfeed occurs in the printer , first make the f ollowing initial checks. Precautions for Clearing a Paper Misfeed • Reset the misf eed condition by opening and cl osing the F ront Door after the misfeed has been cleared.
T- 4 2-2. Pa per Misf eed Displa ys • The Error indicato r lights up and a mess age appears in the display when a paper misfeed occurs. <Automatic Document F eeder Misfeed> <Procedure for cancelling the misf eed display> 1.
T- 5 2-3. Locations of Misf eed Detection Se nsors [1] Original Detection Sensor [2] Exit Sensor [2] [1] 4558F4C506DA.
T- 6 2-4. Misfeed Dete ction Timing and T r oubleshoot ing Pr ocedures (1) Origin al misfeeds <Detection Timing> <T roubleshooting Procedures> T y pe Description ADF Jam • The T ake-up Roller star ts to tur n after the Or iginal Detection Sensor is pressed for 2 seconds.
© 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan DD4558PE2-XXXX DD4558PE2-XXXX Use of this manual should be strictly supervised to avoid disclosure of confidential information.
An important point after buying a device Konica Minolta 1390 MF (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Konica Minolta 1390 MF yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Konica Minolta 1390 MF - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Konica Minolta 1390 MF you will learn all the available features of the product, as well as information on its operation. The information that you get Konica Minolta 1390 MF will certainly help you make a decision on the purchase.
If you already are a holder of Konica Minolta 1390 MF, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Konica Minolta 1390 MF.
However, one of the most important roles played by the user manual is to help in solving problems with Konica Minolta 1390 MF. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Konica Minolta 1390 MF along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
