Instruction/ maintenance manual of the product DESKJET F4400 HP
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HP De skj et F44 00 All-in - One s e r i e s W indo w s H e lp.
HP Deskjet F4400 All-in-One series.
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Contents 1 Get to k now the HP All-in- One Printer parts......................... ........................................................ ................................. ..............3 Control panel features........................................
2 Contents.
1 Get to know the HP All-in-One • Printer parts • Control pane l features • Control panel features (HP D eskjet F4424 All -in-One only) Printer parts 1 Control panel 2 Front access door 3 Paper-.
Control panel features 1 On : Turns the product on or off. When the product is off, a minimal am ount of power is still used. To completely remove power, turn off the product, then u nplug the power cord. 2 Cancel : Stops the curre nt operation. 3 Scan : Starts a scan of an original placed on the glass.
Control panel features (HP D eskjet F4424 All-in-One only) 1 On : Turns the product on or off. When the product is off, a minimal a mount of power is still used. To completely remove power, turn off the product, then unplug the power cor d. 2 Cancel : Stops the current ope ration.
Chapter 1 6 Get to know the HP All-in-One Get to know the HP All-in-One.
2P r i n t Choose a print job to continue. “ Print documents” on page 7 “ Print photos” on page 8 “ Print envelopes” on page 10 “ Print on specialty media” on page 11 “ Print a Web p.
5. Select th e approp riate optio ns for your pri nt job by us ing the fe atures availa ble in th e Advanced , Printing Shortcuts , Features , and Co lor tabs . TIP: You can easi ly select the ap propriate op tions for your print job by choosi ng one of the pred efined print task s on the Printing Shortcuts tab.
7. In the Resi zing Options area, click the appropri ate paper size from the Size list. If the paper size and paper type are not comp atible, the product software displays an alert and allow s you to select a dif ferent type or size. 8. In the Basi c Options area, select a hi gh print quality, such as Best , from the Print Quality drop -down list.
9. Select the Borde rless printing check box if it is not already checked. If the bo rderless paper size and pape r type are not co mpatible, the product software displays an aler t and allows you to select a different t y pe or size. 10. Click OK , and then click Print or OK in the Prin t dialog box.
6. Click the Features tab, and then select the f ollowing print setti ngs: • Paper Type : Plain paper • Size : An appropria te envelope size 7. Select any other prin t settings that you want, and then click OK .
3. Push the card s into the pri nter until they stop. 4. Slide the paper gu ide firmly against the edg e of the cards. 5. Open the Printer Properties dial og box. 6. Click the Features tab, and then specif y the following print se ttings: • Paper Type : Click More , click Specialty Papers , and then select an appropri ate card type.
Print brochure s 1. Slide the pape r guide all the way to the l eft. 2. Place th e paper i n the right side of the tray. T he side to be printe d on shou ld face down. 3. Push the paper into th e printer un til it stops. 4. Slide the paper gu ide firmly against the edge of the paper.
7. Click the Features tab, and then specif y the following print se ttings: • Print Quality : Normal • Paper Type : Click More , and then select a n appropriate card type. • Size : An appropriate card size 8. Select any other print settings that you wa nt, and then click OK .
Print posters 1. Slide the pape r guide all the way to the l eft. 2. Place plain pa per in the right side of the tray. Th e side to be printed on should face down. 3. Push the paper into th e printer un til it stops. 4. Slide the paper gu ide firmly against the edge of the paper.
Print iron-o n transfer s 1. Slide the paper gui de all the way to the left. 2. Place the iron-on tra nsfer paper in the right side of the tra y . The side to be printed on should face down. 3. Push the paper i n to the printer unt il it stops. 4. Slide the pa per guide firmly a gainst the edg e of the paper.
Print a Web page You can print a Web pag e from your Web browser on the HP All- in-One. If you use Int ernet Explorer 6.0 or higher for W eb browsing, you can use HP Smart Web Printing to ensure simple, p redictable we b printing with control ove r what you want and how you want it print ed.
• HP Advanced Phot o Paper • Photo Hagaki Printing in maximum dpi takes longer than pri nting with othe r settings and requires a la rge amount of di sk space. To print in Maximum dp i mode 1. Make sure you ha ve paper loaded in the input tray. 2.
Use printing shortcuts Use printing shortcu ts to print with pri n t settings that you use often. The printer soft ware has several speciall y designed print ing shortcuts that are available in the Printing Shortcuts list. NOTE: When you sel ect a printing sh ortcut the appropriate printing options are automatically di splayed.
NOTE: Only the shortcu ts that you have creat ed can be deleted. The o riginal HP shortcuts cannot be deleted. Set the default print settings If there are sett ings that you frequent ly use for printi.
3 Paper basics You can load many diffe rent types and sizes of paper in t he HP All-in-One, including letter or A4 paper, p hoto paper, transparencies, and envelopes.
paper. It features ColorLok Te chnology for less smearing, bo lder blacks, and viv id colors. It is acid-free f o r longer lastin g documents. HP Office Paper HP Office Pa per is a high-quality multi function paper. It is suitab le for copies , drafts, memos, and other everyday docume nts.
Load media ▲ Select a paper si ze to continue. Load small- size paper a . Slide paper-w idth guide to the le ft. Slide paper-w idth guide t o the left . b . Load paper. Insert st ack of photo pap er into photo t r ay with sh ort edge forwa rd and print side down.
b . Load paper. Insert stack of pa per into input tray w ith short edge f orward and print side down. Slide stack of paper f orward until it stops. Slide paper-w idth guide to the right until it stops at edge of paper. Load en velopes a . Slide paper-width guide to the left.
Remove all pa per from the main input tray. b . Load enve lopes. Insert one or more envelope s into far-right side of th e input tray, with envelope flaps on lef t and facing up. Slide stack of envelo pes forward until it stops. Slide paper-wid th guide to the right against st ack of envelopes until it stops.
Chapter 3 26 Paper basics Paper basics.
4 Scan • Scan to a computer. Scan to a computer. ▲ Do the foll owing: Single pa ge sca n a . Load or iginal. Lift lid on product. Load origin al print sid e down on right front corner of gla ss.
b . Start sca n. P r e s s Scan . c . Previe w and accept. Preview th e scanned imag e and accept. Related topics “ Stop the current job” on page 99 Chapter 4 28 Scan Scan.
5C o p y NOTE: If you have the HP D e skjet F4424 All- in-One (refer to the pro duct control panel for the mod el number), see “ Copy (HP Deskj e t F4424 All-in -One only)” on page 33 t o learn about that product' s copy feature s .
C l o s e l i d . c . Select paper type. P r e s s Paper Selection to select th e pape r type. d . Start cop y. P r e s s Start Copy Black . Press multiple times to increase the number of copies.
Paper type Co ntrol panel setting Other photo paper Photo HP Advanced Paper Plain HP All-in-One Paper Plain HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics “ Paper basics.
Chapter 5 32 Copy Copy.
6 Copy (HP Deskjet F4424 All-in- One only) NOTE: To make copies, the HP All-in-One and co mputer must be connected and turned on. Th e HP Photosmart So ftware must also be installed and running on your computer prior t o copying. Refer to the lab e l in the cart ridge access area to determine the mo del number.
b . Load original . Lift lid o n product. Load original print side down on right fr ont corner of glass. C l o s e l i d . c . Select number of copies. P r e s s Number of Copies to change the number of copies. d . Start cop y. P r e s s Start PC Copy Black or Start PC Copy Color .
Related topics •“ Set the copy pa per type” on page 30 •“ Stop the current jo b” on page 99 Copy text or mixed docu ments 35 Copy (HP Deskjet F44 24 All-in-One only).
Chapter 6 36 Copy (HP Deskjet F4424 All-in-One only) Copy (HP Deskjet F4424 All-in- One only).
7 Work with cartridges • Check the e stimated ink le vels • Order ink supplies • Automaticall y clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridg.
Order ink supplies For a list of cartridge n u mbers, use the software tha t came with th e HP All-in-One to find out the reorder nu mber. Find the cartr idge number 1. In the H P Soluti on Cente r, click Settings , point to Print Settings , and then cl ick Printer Toolbo x .
Automatically clean print cartridges If your printed pages a re faded or if they contain ink st reaks, the print cartridges might be low on ink or m ight need to be cleaned. F or more information, see “ Check the estimated ink levels” on page 3 7 .
4. Inspect the print cartridge contacts f or ink and debri s buildup. 5. Dip a clean foa m rubber swab or lint-free cloth in to distilled water, and squeeze any excess wate r from it. 6. Hold the print cartridge by its sides. 7. Clean only the copper-colored contacts.
Wait for print carriag e to move to center of the product. b . Press down to rele ase cartridge, then remove it from slo t. 3. Insert new cartridge. a .
c . Line up colored shaped icons, then slide cartridge int o slot until it clicks into plac e. d . Close cartridge door. 4. Align cartridges. Related topics •“ Choose the ri ght cartridges” on p.
For a copy of the HP Limi ted Warranty Statemen t, see the printed documentati on that came with the pro duct. Cartridge warranty information 43 Work with cartridg es.
Chapter 7 44 Work w ith ca rtridges Work with cartridges.
8 Solve a problem This section co ntains the follo wing topics: • HP support • Setup troublesho oting • Print quality troubl eshooting • Print trouble shooting • Scan troubleshoot ing • Co.
Phone suppor t period One year of ph one support is available in No rt h America, Asia Pacific, and La tin America (including Mexico). To determine the duration of phone support in Europe , the Middle East, and Africa, go to www.hp.com/ support . Standard phone com pany charges apply.
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Additional warranty options Extended service pl ans are availabl e for the HP Al l-in-One at additional costs. Go t o www.hp.com/support , select your country/ region and language, then explore the services and warranty area f or information about the extended service plans.
Solution 1: Make su re the power cord is connected Solution: • Make sure the power co rd is firmly connected to both the product and the power adapter. Pl ug the power cord i n to a power ou tlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter • If you are using a power stri p, make sure the power strip is on.
Cause: You pressed the On button too qui ckly. I connected the USB cable, but I am having p roblems using the HP All-in-One with my comput er Solution: You must first in stall the software that came wit h the product be fore connecting t he USB cable.
to the product and plugged into a po wer outlet. Press the On butto n to turn on th e product. Cause: The pro duct might not have been turned on. If this di d not s olve the issue, try the n ext solution.
A red X appears o n the USB co nnect prompt Solution: Verify that the product is set up properly, and then try t o re-establish the connec tion. To retry the USB con nection 1. Verify that the USB cabl e is set up properly as f ollows: • Unplug the USB cable and plug it in again or try plug ging the USB ca ble into a differen t USB port.
The registra tion screen does not app ear Solution: You can access the registrat ion (Sign up now) screen from the Windows taskbar by clicking Start , point ing to Progr ams or All Programs , HP , Deskjet F4400 All-in-One series , and then clickin g Product Registr ation .
To verify that t he software is properly insta lled, double-cl i ck the HP Sol u tion Cente r icon on the desktop. If t he HP Solution Ce nter shows the essential icons ( Scan Picture and Scan Document ), the softw are has been prop erly installed.
• Solution 1: M ake sure you are usin g genuine HP ink cartridge s • Solution 2: Ch eck the paper loaded in the input tray • Solution 3: Ch eck the paper type • Solution 4 : Check the in k lev.
Store photo me dia in its original packagi ng inside a resealable plastic bag on a f lat surface in a cool, dry place. When you are ready to print, remove o nly the paper you plan to use im mediately. When you have fin ished printing, return any unused photo paper to the p lastic bag.
Aligning the printer can help ensure excellen t print quality. To align the pri nter 1. Load lette r, A4, or legal unused plain w hite paper into the in put tray. 2. In the HP Solutio n Center, click Settings . 3. In the Print Settings area, click Printer Toolb ox .
NOTE: HP cannot guarante e the quality or re liability of non-HP suppli es. Product service or repairs require d as a result of using a non-HP suppl y will not b e covered under warranty. If you belie ve you purchased genu ine HP ink cartridges, go to: www.
plan to us e immedia tely. When you hav e finished pr inting, return any unused photo paper to th e plastic bag. T his will preven t the photo paper from curl ing. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on page 21 Cause: The w rong kind of pap e r was loaded in th e input tray.
If this did no t solve the i ssue, try the ne xt solution. Solution 2: Use a higher print quality s etting Solution: Check the pri nt quality setting and make sure it i s not set too low. To select a print spee d or quality 1. Make sure you have pape r loaded in the in put tray.
• Solution 6: Automatica lly clean the print cartridges. • Solution 7: Co ntact HP support Solution 1: Make sur e you ar e using g enuine HP ink cartrid ges Solution: Check to see if your ink cartridge s are genuine HP ink cartridges. HP recommends t hat you use genu ine HP ink cartridges.
Solution 4: Use a higher print quality s etting Solution: Check the pri nt quality setting and make sure it i s not set too low. To select a print spee d or quality 1. Make sure you have pape r loaded in the in put tray. 2. On the File menu in yo ur software app lication, click Print .
If this di d not s olve the issue, try the n ext solution. Solution 6: Automa tically clean the print cartri dges. Solution: Clean the print cartri dges. For more information, see “ Automatically clean pri nt cartridges” on page 39 Cause: The pri nt cartridge nozzl es needed t o be cleaned.
If this did no t solve the i ssue, try the ne xt solution. Solution 2: Check the ink levels Solution: Check th e estimated ink levels in the cartridges.
For more information, see “ Automatically clean pri nt cartridges” on page 39 Cause: The pri nt cartridge nozzl es needed t o be cleaned. If this di d not s olve the issue, try the n ext solution. Solution 6: Contac t HP support Solution: Contact HP support for service.
Cause: The resolution o f the image w as low. If this did no t solve the i ssue, try the ne xt solution. Solution 3: Print the image in a smaller size Solution: Re duce the size of t he image and t hen print it. If you are print ing a photo or grap hic, and t he print size is set too high, i t will be blurry or fuzzy when printed.
plan to us e immedia tely. When you hav e finished pr inting, return any unused photo paper to th e plastic bag. T his will preven t the photo paper from curl ing. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on page 21 Cause: The w rong kind of pap e r was loaded in th e input tray.
3. Print a document wit h little or no text. 4. Check the back of the paper for ink. If t here is still ink on th e back of the pape r, try printing o n another page of plain pap er. Cause: Ink accumulated inside th e product, where the back of the pap er rests during p rintin g.
Aligning the printer can help ensure excellen t print quality. To align the printe r from the HP Photosmart Software 1. Load lette r, A4, or legal unused plain w hite paper into the in put tray. 2. In the HP Solutio n Center, click Settings . 3. In the Print Settings area, click Printer Toolb ox .
For more information, see: “ Load med ia” on page 23 Cause: A stack of en velopes was loaded incorr ectly. If this did no t solve the i ssue, try the ne xt solution. Solution 2: Load a different type of envelope Solution: Do not use shiny or embossed enve lopes or enve lopes that have clasps or windows.
Solution 2: Try pri nting another document Solution: Try printing an other document from the same sof tware application. If t his works, then try printi ng a previously saved versio n of the documen t that is not corrupt . Cause: The do cument was corrup t.
Solution 2: Verify the paper size setting Solution: Verify t hat you have selected t he proper paper size setting for your project. M ake sure that you have loa ded the correct paper size in the input tray. Cause: The paper size setting was not se t correctly for the project you were print ing.
• Solution 2: Ch eck for blank pages at the end of the document • Solution 3: L oad more paper in the input tray • Solution 4: Check the print cartridges for protective t a pe Solution 1: Check th e ink leve ls in the print ca rtridges Solution: Check the e stimated in k levels rema ining in the pri nt cartridges.
1 Copper-colored con tacts 2 Plastic tape with pink pull tab (must be remove d before installing) 3 Ink nozzles under tape For more information, see: “ Replace t he cartridges” on page 40 Cause: The protective plas tic tape was on ly partially removed from the print cartridge.
Cause: The ori ginal was place d incorrectly on th e glass. Scanned imag e is incorrectly cropped Solution: The autocroppin g feature in the software crops anyt hing that is not part of the main im age.
If you are scannin g an original that has graphics or artwo rk surrounding the text , the scanner mi ght not recog nize the text. Text is inco rrect or missing Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst.
• Solution 4: T he product does no t support the paper or en velope • Solution 5 : Check for a paper jam Solution 1: Tu rn on the product Solution: Look at the On butto n located on t he product. If it is not lit, the p roduct is turned off. Ma ke sure the power cord is firm ly connected to the product and plu gged into a power outlet.
If this did no t solve the i ssue, try the ne xt solution. Solution 5: Check for a paper jam Solution: Clear t he paper jam. Cause: The product had a pape r jam. Parts of th e original do not appear or are cut o f f Try the followi ng solutions to resolve the issue.
can cause the product t o detect only a portion of the im age. Turn off the product , unplug the power cord, and use a soft cloth to wipe the glass and the back of the document l id. Cause: The pro duct detected o nly a portion of the image d ue to dust or debri s on the glass.
Cause: The print cartridges nee ded to be cleaned or t here was insufficient in k. Errors If the product has an error, t he lights on the product might flash, or an error message might appear on yo ur computer scre en.
Attention light Estimate d Ink Level lights Number of Copies display On light Description Solution Fast blinking All ! fast blinking E Fast blinking The product h as a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Wait a minute, then plug the power c ord back in.
Attent ion light Estimate d Ink Level lights Number of Copies display On light Description Solution fast blinking Black ink level light On The tri-color print cartridge ha s been removed. Replace the tri-color print cartridge, or print in ink-backup mode with the black print cartridge.
• File not f ound • File format n ot supported • Invalid file name • Supported fil e types for the HP All -in-One Error reading o r writing the file Solution: Check to see if you have the right fold er and file name. Cause: The pro duct softw are could not open or save the file .
• No scan options • Out of disk space Cannot crop Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst. If the first soluti on does not solve the pro blem, continue trying th e remaining solu tions until the issue is resolved.
Out of disk space Solution: Close some ap plications and try the task a gain. Cause: There was not enough a vailable memory on your computer to perform the task. Paper message s The following is a list of paper-rela ted error messages: • Ink is drying Ink is drying Solution: Leave the sh eet in the out put tray unt il the message disapp ears.
Non-HP cartri dges instal led Solution: Follow the prom pts on the c omputer screen to continu e or replac e the indicated print cartri dges with genuine HP cartridge s.
Cause: The ori ginal HP ink in the indicated print cartri dges was deplet ed. Low on ink Solution: Ink level warnings and indicators provide est imates for pla nning purposes only. When you re ceive a low-ink warn ing message, consi der having a replacement cartridge avail able to avoid p ossible printin g delays.
Incorrectl y Installed Cartridge(s) Print Cartridge(s) Missing Print cartridg es missing o r not detected Try the followi ng solutions to resolve the issue.
5. Reinsert the pri nt cartridge by sliding it forward into the slot on the rig h t. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 an d 2 for the tri-color print cartridge on the left side. Cause: The i ndicated print cartri dges were inst alled incorrectly.
7. Clean only th e copper-colored contacts. Allo w the print cart ridges to dry for approxim ately ten min utes. 1 Coppe r-colored contacts 2 Ink nozzles (do not clean) 8. Hold the p rint cartridge with the HP logo on top, and insert the print cartridge ba ck into the slot.
Check to see if your prin t cartridge is stil l under warranty and end of w arranty date has not been reached. • If the end of warranty date has been reached , purchase a new pr int cartrid ge. • If the end of warra nty date ha s not been reached, contact HP support.
Print cartridg es in wrong slot Solution: Make su re the print cartridges are in st alled into the correct slots. If they are, remove and reinsert the prin t cartridges and verify th at they are fully inserted and locked in pl ace. To make sur e the print cartr idges are installed c orrectly 1.
5. Reinsert the pri nt cartridge by sliding it forward into the slot on the rig h t. Then push the print cartridge forward until it clicks in to the socket.
4. Remove the black pri nt cartridge from t he slot on the right. Press down on the cartridge to release it, and t hen pull it toward you out of the slot. 1 Tri-colo r print cartridge 2 Black print cartridge 5. Close the pri nt cartridge door. 6. Check to see if the e rror has been resolved.
• Solution 1: Remove a nd reinsert the print cartrid ges • Solution 2: Cl ean the print cartridge contacts • Solution 3: Replace th e print cart ridges Solution 1: Remov e and reinsert the print car tridges Solution: Remove and reinsert th e print cartridges and verify that they a re fully inserted and locked in place .
6. Repeat steps 1 a nd 2 for the tr i-color print cartrid ge on the left side. Cause: The indicated print cartridges were installe d incorrectly. If this did no t solve the i ssue, try the ne xt solution.
1 Copper-colored co ntacts 2 Ink nozzles (do not clean) 8. Hold the print cart ridge with the HP lo go on top, and insert t he print cartridge back into the slot. M ake sure you push the print cartridge in f irmly until it snaps into place. 9. Repeat if necessary for the other pri n t cartridg e.
Chapter 8 98 Solve a problem Solve a problem.
9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print jo b does not stop, press Cancel again.
Chapter 9 100 Stop the current job Stop the current job.
10 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One.
Paper weights Plain Paper: 75 to 90 g/m² (20 to 24 lb) Envelopes: 75 to 90 g/m² ( 20 to 24 lb) Cards: Up to 200 g/m² (110-lb inde x maximum) Photo Paper: Up to 280 g/m² (75 lb) Print specification.
• Material safety data sheets • Recycling program • HP inkjet supplies recy cling program • Power consumption • Disposal of waste equipment by users in private households in the Eur opean Unio n • Chemical Substances Eco-Tips HP is committed to helping customers reduce their environmental footprint.
Disposal of waste equipment by users in private households in the European Un ion Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicates that this pr oduct must not be disposed of w ith your other household w a ste.
1907/2006 of the European Parliament and the Council) . A chemical in formation report for this product can be found at: www.hp.com/go/re ach . Regulatory notices The HP All-in-One meets product requiremen ts fr om regulatory agencies in your country/region.
FCC statement FCC sta tement The Unit ed States F ederal C ommunicati ons Commis sion (in 4 7 CFR 1 5 . 1 05) has spec ifi ed that the follo w ing notice be br ought to the attention o f users of this pr oduct .
Notice to users i n Japan about the p ower cord HP Deskj et F4400 All - in-One seri es declaration of con formity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-080.
Chapter 10 108 Technical information Technical information.
Index A after the support period 47 B blank copy 79 scan 74 border 78 C color dull 63 connection problems HP All- in-One will not turn on 48 copy blank 79 missing information 78 paper types, recommend.
uninstall 53 start copy black 4, 5 color 4, 5 support process 45 system requirements 101 T technical information copy specifications 102 environmental specification s 101 print specifications 102 scan.
An important point after buying a device HP HP DESKJET F4400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP HP DESKJET F4400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP HP DESKJET F4400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP HP DESKJET F4400 you will learn all the available features of the product, as well as information on its operation. The information that you get HP HP DESKJET F4400 will certainly help you make a decision on the purchase.
If you already are a holder of HP HP DESKJET F4400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP HP DESKJET F4400.
However, one of the most important roles played by the user manual is to help in solving problems with HP HP DESKJET F4400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP HP DESKJET F4400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
