Instruction/ maintenance manual of the product A920 Dell
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www .dell.com/supplies | support.dell.com Dell™ Person al All-In-One Printer A920 Owner ’s Manual Loo k I ns i d e F o r : • Lear ning about your printer • Understanding the sof tware • Main.
ii Order ink cartridges Dell™ ink cartridges ar e available on ly through Dell. Y ou can or der ink cartridges online at www .de ll.com/supplies or by phone.
www .dell.com/supplies | support.dell.com Understanding the printer # Use the: When you want to: 1 P aper guide Ensure proper paper feeding. 2 P aper support Load paper into the printer . 3 Operator panel Operate the printer . 4 P aper exit tray Hold paper as it exits the printer .
7 USB cable connector Insert the USB cable. 8 P ower supply Supply power to the printer . NOTE: Place the metal contacts to the lef t. 9 USB cable (sold separately) Connect the printer to your computer .
Notes, Notices, and Cautions NOTE: A NOTE indicates important informatio n that helps you make better use of your printer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTIO N indicates a potential for property damage, personal, in jury , or death.
Caution: SAFETY INFORMA TION Use the following safety gui delines to help ensur e your own personal safety and to help protect your computer an d working environmen t f rom potentia l damage. • Use only the power supply provid ed with this product or the manufacturer’s authorized replacement power supply .
Contents v Contents Understanding the p rinter . . . . . . . . . . . . . . . . . . . . . . i Caution: SAFETY INFORMA TION . . . . . . . . . . . . . . . . . iv 1 Lear ning about your printer Setting up the printe r . . . . . . . . . . . . . . . . . . .
Contents vi Placing your document on the scanner glass . . . . . . . . . . . . 15 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . 16 Copying . . . . . . . . . .
Contents vii 4 Maintenance Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Replacing the ink cartridges . . . . . . . . . . . . . . . . . . . . 30 Aligning the ink cartridges . . . . . . . . . . . . . . . . . . . . . 31 Cleaning the ink cartridge nozzles .
viii Contents Ink and T oner Cartridges Limited Warranty (Latin America Only) 64 Dell Software License Agreement . . . . . . . . . . . . . . . . . 65 Index .
1 SECTION 1 L earning about your printer Setting up the printer Using the operator panel.
2 Learning about your printer www .dell.com/supplies | support.dell.com Setting up the printer If you have not already done so , follow the steps on the Placemat (poster) to complete the hardwar e and softwar e installation. If proble ms occur during the se tup process, see Setup troubleshooting on page 34.
2 SECTION 2 Understanding the software Accessing the Dell All-In-One Center Accessing Print P r operties Using the Dell Printer Solution Center Using the Dell Image Expert.
4 Understanding the software www .dell.com/supplies | support.dell.com The printer software includes the: • Dell All-In- One Center—helps yo u perfor m various scan and copy operations and manage your saved images. • P rint P roperties—helps you adjust print settings.
Understanding the sof tware 5 NOTE: For more information about the All-In-One Main page, View Save d Images page, or the Maintain/T roubleshoot page, click the Help button located in the upper right corner of the screen.
6 Understanding the software www .dell.com/supplies | support.dell.com Maintain/T roubleshoot page The Maintain/T roubleshoot page (accessed from the All-In-One Main page) provides you with direct links to the Dell P rinter So lution Center .
Understanding the sof tware 7 The P rint P roperties screen appear s along with the I W ant T o menu. The I W ant T o menu The I W ant T o menu displays when you open P rin t P roperties. It contai ns a variety of task wizards to help you select the corr ect print se ttings for your project.
8 Understanding the software www .dell.com/supplies | support.dell.com Save Settings menu F rom the Save Settings menu, yo u can name and save the curr ent P rint Properties settings for future use.
Understanding the sof tware 9 The following table desc ribes the Dell P rinter Solution Center tabs. NOTE: For more information, click the Help button located in the lower right corner of the screen. From this tab: Y ou can: Pr i n t e r S t a t u s (the tab that appears on Start) • Check the current printer status.
10 Understanding the software www .dell.com/supplies | support.dell.com Using the Dell Image Expert The Dell Image Expert lets you adjust photo attributes. W ith the Dell Image Expert, you can: There are two ways to open the Dell Image Expert: •C l i c k Start → Pr o g r a m s → Dell Computer → Dell Image Expert .
3 SECTION 3 Using the printer Loading paper Placing your docume nt on the scanner glass Pri nt in g Copying Scanning Editing scanned im ages Using special scan features Fax i n g Creating other projec.
12 Using the printer www .dell.com/supplies | support.dell.com L oading paper T o load other paper types, follow the guidelines on page 13. T o load most types of paper: 1 Place the paper against the right side of th e paper support with the print side facing you and the top of the paper feeding into the paper support.
Using the printer 13 NOTE: T o avoid smearing ink, remove each transpar ency or photo from the paper exit tray before the next one exits the printer . T ransparen cies and photos may require up to 15 minu tes to dr y . Y ou can load up to: Make sure: 100 sheets of plain paper The paper is designed for use with inkjet printers.
14 Using the printer www .dell.com/supplies | support.dell.com Before you begin copying, sca nning, printing, or sending fax es, r efer to the information below about how much paper the printer e xit tray can hold.
Using the printer 15 Placing your document on the scanner glass 1 Open the top cover . 2 Place the item you want to copy face down on the scanner glass. NOTE: Make sure the upper lef t corner of the front of the item aligns with the arrow . 3 Close the scanner lid to avoid dark edges.
16 Using the printer www .dell.com/supplies | support.dell.com Printing The P rint P roperties I W ant T o menu (see page 7) provides you with printing wizards to help you complete tasks such as prin tin g banners, photographs, or posters. 1 Load paper .
Using the printer 17 Copying 1 Place your document on the sca nner glass. F or help , see page 15. 2 Make sur e your com puter and your printer are on. 3 Open the Dell All-In-One Center . F or help, see page 4. The All-In-One Main page appears. 4 Click Pr e v i e w Now to see your scanned image.
18 Using the printer www .dell.com/supplies | support.dell.com Scanning The following steps show you ho w to scan and save ima ges. 1 Place your document on the sca nner glass. F or help , see page 15. 2 Open the Dell All-In-One Center . F or help, see page 4.
Using the printer 19 • Add text to your image • Adjust the brightness and contrast of the image • Flip or rotate your image • Change colors F or help, refer to the document ation th at came with your graphics program. Using special scan features Y ou can use your printer software to scan in many ways.
20 Using the printer www .dell.com/supplies | support.dell.com F axing In order to send and r eceiv e faxe s with your printer: • Y our com puter must have faxing software installed and configur ed. Y ou may use B VRP Classic Phone T ools/F axT ools or Microsoft F ax Console.
Using the printer 21 Using B VRP fax software Installing BVRP fax software 1 Click the Start button. 2 Click All P r ograms . A list of your installed software appears. 3 Check for any entry r eferring to Classic PhoneT ools or F axT ools. If you have either of these entries, skip to “Confi guring BVRP fax softwar e.
22 Using the printer www .dell.com/supplies | support.dell.com 4 Click Next . 5 Read the license agr eement, and then click Ye s to continue. 6 Enter your name and company name. 7 Click Next . 8 Enter an identifier , phone num ber , and fax number . 9 Click Next , click Next , and click Next agai n.
Using the printer 23 Sending a multiple-page fax with B VRP 1 Click the Start button. 2 Move your mouse pointer over All P rog rams , then Dell P rinters , and then Dell AIO P rinter A920 . 3 Click Dell All-In-One Center . 4 Click See More Scan Settings .
24 Using the printer www .dell.com/supplies | support.dell.com Using F ax Console Installing F ax Console 1 Click the Start button. 2 Click Control P anel . 3 Click Add or Remove P rograms . 4 Click Add/Remove W indows Components . 5 Click to select Fa x S e r v i c e s .
Using the printer 25 10 Click to select P rint it on and use the drop-down menu to the right of this field to select Dell AIO Printer A9 20 if you want to print all r eceived faxes. 11 T o create an archive copy of each fax, click to select Store a copy in a folder and use the Browse button to select the desired archive location.
26 Using the printer www .dell.com/supplies | support.dell.com 10 Click Ye s until all pages you wa nt to fax are scanned. 11 Click No . 12 F ollow the instructions on your co mputer screen to send your fax. Re ceiving fax es with F ax Console 1 Click the Start button.
Using the printer 27 Creating other projects Y ou can create other projects by following wizards provided in the so ftware. Select a project from one of the fo llowing locations and follow the instructions on the screen. • F rom the Dell All-In-On e Center Creative T asks section.
28 Using the printer www .dell.com/supplies | support.dell.com.
4 SECTION 4 Maintenance Ordering supplies R eplacing the ink cartridges Aligning the ink cartridges Cleaning the ink cartridge nozzles.
30 Maintenance www .dell.com/supplies | support.dell.com Ordering supplies Y our Dell P ersonal AIO Print er A920 comes with softwar e installed to detect the ink levels in the printer . During a print jo b, a screen ap pears on your computer to warn you if the ink levels ar e low .
Maintenance 31 NOTICE: Do not touch the gold contact area on t he cartridges. 6 Insert the new cartridges . Mak e sur e the color ink cartridge is secure in the left carrier and the black cartridge is secure in the righ t carrier , and then snap the lids cl osed.
32 Maintenance www .dell.com/supplies | support.dell.com Cleaning the ink cartridge nozzles T o improve print quality , you may ne ed to clean the ink cartridge nozzles. Clean the nozzles when: • Characters are not printing completely . • White dashes appear in graphics or printed text.
5 SECTION 5 T roubleshooting Setup troubleshooting General troubleshooting More troubleshooting.
34 T roubleshooting www .dell.com/supplies | support.dell.com Setup troubleshooting If you experience problems while se tting up your printer , make sur e: • Y o u only have one Dell P ersonal AIO P rinter A920 attached to your computer . • Y our operating system is compat ible with yo ur printer .
6 SECTION 6 R egulator y notices Fe deral Communications Comm ission (FCC) compliance information statement Industr y Canada compliance statement European Community (EC) directives confor mity The Uni.
36 R egulator y notices www .dell.com/supplies | support.dell.com F ederal Communications Commissi on (FCC) compliance information statement The Dell P ersonal AIO P rinter A920 has been tested and found to comply with the l imits for a Class B digital device, pur suant to P art 15 of the FCC Rul es.
R e gulator y notices 37 Industry Canada compliance statement This Class B digital apparatus m eets all requir ements of the Canadian Interfer ence-Causing Equipment Regulations.
38 R egulator y notices www .dell.com/supplies | support.dell.com ENERG Y ST AR The EP A EN ERGY ST AR Office Equipment prog ram is a partnership effort with office equipment manufacturers to promote the introduc tion of ener gy-efficient products and to reduce air pollution caus ed by power generation.
7 SECTION 7 Appendix Contacting Dell Limited Wa rranties and R e turn Policy Dell Computer Corporation Ink and T oner Cartridges Limited Wa rranties Dell Sof tware License Agreement.
40 Appendix www .dell.com/supplies | support.dell.com Contacting Dell T o contact Dell electronical ly , you can access the following websites: • www .
Appendix 41 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro.dell.com E-mail: tech_be@dell.com E-mail for F rench Speaking Customers: support.
42 Appendix www .dell.com/supplies | support.dell.com Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.
Appendix 43 F ra nce (P aris) (Mon tpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.
44 Appendix www .dell.com/supplies | support.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro.dell.com E-mail: support.
Appendix 45 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.eur o .dell.
46 Appendix www .dell.com/supplies | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-.
Appendix 47 Norway (Lysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (portable com puters): nor_nbk_ support @dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
48 Appendix www .dell.com/supplies | support.dell.com St. V incent and the Grenadines General Support toll-fr ee: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 T.
Appendix 49 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.
50 Appendix www .dell.com/supplies | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.
Appendix 51 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automa ted Order -Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-8.
52 Appendix www .dell.com/supplies | support.dell.com Limited W arranties and R eturn P olicy Dell-branded hardware products purchased in the U.S. or Canada co me with either a 90 -day , one-ye ar , tw o-year , three-year , or four-year limi ted warranty .
Appendix 53 WE DO NOT ACCEPT LIABILITY BEY OND THE R EMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD-P AR T Y CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D A T A OR LOST SOFTW ARE.
54 Appendix www .dell.com/supplies | support.dell.com When you contact us, we will issue a Return Material Authorization Number for yo u to include with your r e turn.
Appendix 55 What do I do if I am not satisfied? W e pride ou rselves on our grea t customer service. If you ar e not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to r esolve issues regar ding our limited warranty is to work together .
56 Appendix www .dell.com/supplies | support.dell.com • Reconditioned or Refurbished Dell-B randed Hardware P roducts and P arts — All reconditioned or refurbished Dell-branded server and storage products may be returned within thirty days from the date on the packing slip or invo ice.
Appendix 57 THIS W ARRANTY GIVES Y OU S PECIFIC LEGAL RIGHTS, AND YOU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM PROVINCE TO PRO VINCE. DE LL'S RESPONSIBILITY FOR MA LFUNCTIONS AND DEFECTS IN.
58 Appendix www .dell.com/supplies | support.dell.com What do I do if I need warranty service? Be fo re t he w ar ra nt y ex pi res , pl ea se ca ll us at th e rel ev an t n u mb er listed in the followin g table. Please also ha ve your Dell service tag number or order number available.
Appendix 59 W e w il l pa y t o sh ip th e pa rt to you if yo u u se a n a ddre ss in Can ad a. Oth er wi se , we wi ll s hi p t he par t f rei ght co lle ct . W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
60 Appendix www .dell.com/supplies | support.dell.com If you do not have Internet access, call De ll at 1-80 0-847-4096 (Home Consumer customers) or 1 -800-326-9463 (Corporate C ommercial or Government customers).
Appendix 61 Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded pe ripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory , docking statio ns, and projectors).
62 Appendix www .dell.com/supplies | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbea n by contacting the Dell po in t o f sa le wi thin the guarantee period.
Appendix 63 Dell Computer Corporation Ink and T oner Cartridges Limited W arranties The following sections descri be the limited warranty for ink and toner cartridges for the U.S., Cana da, and Lat in America. Refer to the ap propriate limited warranty accordingly .
64 Appendix www .dell.com/supplies | support.dell.com Ink and T oner Cartridges Limited W arranty (L atin America Only) Dell Computer Corporatio n warrants to the original pu rcha ser of genuine Dell-.
Appendix 65 Dell Software License Agreement This is a legal a greement betw een you, the user , and Dell Products, L.P ("De ll"). This agreement covers all software that is distributed with .
66 Appendix www .dell.com/supplies | support.dell.com Limited W arranty Dell warrants that the Software disks wi ll be free f rom defects in materials and workmanship under normal use fo r ninety (90) days fro m the date you receive them. This warranty is limited to you and is not transferable.
Appendix 67 U.S. Government Restricted Rights The softwar e and documentat ion ar e "commercial items" as th at term is define d at 48 C.F .R. 2.101, consisting of "commercial co mputer software" and "commercial computer software documentation" as such terms are used in 48 C.
68 Appendix www .dell.com/supplies | support.dell.com.
Index 69 Inde x A Advanced ta b, 9 aligning ink cartridges, 31 All-In-One Center , see Dell All-In-One Center All-In-One Main page Copy section, 5 Creative T asks section, 5 P review section, 5 Scan s.
70 70 Index see more printing ideas, 7 I W ant T o menu, 7 index car ds loading, 1 3 ink cartridges aligning, 3 1 cleaning, 3 2 rem ov in g, 3 0 replacing, 3 0 viewing ink levels of, 8 ink levels, vie.
Index 71 scan settings, 4 scanning, 18 placing document, 1 5 settings, saving for future use, 8 setup, 2 software setup, 2 specialty papers banner , 1 3 cards, 1 3 custom size paper , 1 3 envelopes, 1.
72 72 Index.
www .dell.com/supplies | support.dell.com.
An important point after buying a device Dell A920 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell A920 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell A920 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell A920 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell A920 will certainly help you make a decision on the purchase.
If you already are a holder of Dell A920, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell A920.
However, one of the most important roles played by the user manual is to help in solving problems with Dell A920. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell A920 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
