Instruction/ maintenance manual of the product 1815DN Dell
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Dell 1815dn Service Manual 27 Mar 200 6.
Information i n this docu ment is subjec t to cha nge wit hout notice. 2010 Dell Inc. All rig hts reserved. Reproduction in a ny manner whatsoever without the written per mission of Dell I nc.is stri ctly forbidd en . Trademarks used in this text: Dell and the DE LL logo are trademarks o f Dell Inc.
Precautions Service Manual 1-1 1 1 1. Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely . 1.1 Safety W arning (1) Only to be serviced by appropriately qualified service engineers.
Service Manual Precautions 1-2 1.2 Caution for safety 1.2.1 T oxic material This product contains toxic materials that could cause illness if ingested. (1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic.
Precautions Service Manual 1-3 1.2.3 Handling Precautions The following instructions are for your own personal safety , to avoid injury and so as not to damage the printer (1) Ensure the printer is installed on a level surface, capable of supporting its weight.
Service Manual Precautions 1-4 1.2.5 Disregarding this warning may cause bodily injury (1) Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer . Wait for the fuser to cool down before disassembly.
Precautions Service Manual 1-5 1.3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity . Such components are commonly called “Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components.
Reference Information Service Manual 2-1 2 2 2. Reference Information This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when installing the printer . A definition of tests pages and Wireless Network information definition is also included.
Service Manual Reference Information 2-2 2.2 Acronyms and Abbreviations The table in the below explains abbreviations used in this service manual. The contents of this service manual are declared with abbreviations in many parts. Please refer to the table.
Reference Information Service Manual 2-3 2.3 The Sample Pattern for the T est The sample pattern shown in below is the standard pattern used in the factory . The life of the toner cartridge and the printing speed are measured using the pattern shown below .
Product Specifications Service Manual 3-1 3 3 3. Product Specifications Specfications are correct at the time of printing. Product specifications are subject to change without notice.
Service Manual Product Specifications 3-2 General Major Features Fax, Copier, Print, Scan, ADF , Scan to USB Key Size (W*D*H) w/o Hand Set 450mmx423mmx456mm) (17.7x16.7x18") Net Weight(Inc. T oner Cartridge) 17.5kg Net Weight(exc. T oner Cartridge) 16.
Product Specifications Service Manual 3-3 EMI Approval Class B Device Memory Standard / Max. 64MB / 192MB(Std./Max) Duplex (Standard / Max) Program , Font (8M) + Data (2M) + : 64MB + 32MB / 192MB Fax .
Service Manual Product Specifications 3-4 Resolution Optical 600*1200dpi 75, 300, 600dpi horizontal Enhanced 4800dpi*4800dpi Halftone 256level for only optical resolution Scan Size Max. Document Width Max.216mm(8.5") Effective Scan Width Max 208mm(8.
Product Specifications Service Manual 3-5 COPY(Continued) Collation Copy Y es Auto return to default mode Y es T ime can be changeable; 15,30,60,180sec, Off Changeable Default mode Contrast, Image, Reduce/Enlarge, No.
Service Manual Product Specifications 3-6 Fax Compatibility ITU-T G3 Communication System PSTN/P ABX Modem Speed 33.6Kbps TX Speed 3sec LRT/MMR/CCITT No.1 Chart/33.6Kbps Compression MH/MR/MMR/JPEG Color Fax Y es(Sending Only) ECM Y es Resolution Std 203*98dpi Fine 203*196dpi S.
Product Specifications Service Manual 3-7 Paper Handling Capacity Main T ray 250sheets (20lbs) Bypass 50 Sheets Optional Cassette 250sheets Output Capacity Face Down: 150Sheets/20lb Face Up: 1Sheet Pa.
Service Manual Product Specifications 3-8 Software Compatibility DOS No Win 3.x No Win 95 No Win 98 Y es Win ME Y es Win NT 4.0 Y es Win 2000 Y es Win 2003 Y es Addition Win2003 Win XP Y es Longhorn N.
System Outline Service Manual 4-1 4 4 4. System Outline High Quality .°± This model has 27ppm print-speed, 3 sec transmission-speed for fax, 33.6kbps fax-transfer rate, optical 600 dpi color scanner , and 1200 dpi printer . cUL for the US and Canada.
Service Manual System Outline 4-2 3) SDRAM : is used as Swath Buf fer in Printing, Scan Buf fer in Scanning, ECM Buf fer in FAX receiving, and System W orking Memory Area - size : 64Mbyte(Basic) , 96M.
System Outline Service Manual 4-3 Modem (SFX336) specification. 2-wire half-duplex fax modem modes with send and receive data rates up to 33,600 bps V .17, V .34, V .29, V .27 ter , and V .21 Channel 2 Short train option in V.17 and V .27 ter PSTN session starting V .
Service Manual System Outline 4-4 Signal T ransition of DAA Solution Line Interface Signal of T el Line and LSD is Analog Signal. 2) there is A/D, D/A Converter in LSD, so Analog Signal from T el Line.
System Outline Service Manual 4-5 4.1.3 Line Interface Part This is Connection Part between system and PSTN(Public Switched T elephone Network), and primary circuit is usually located. Main functions are Line Interface, T elephone Connection and Line Condition Monitoring.
Service Manual System Outline 4-6 4.1.4 Scan Part Pictorial signal input part: output signal of CCD passes through Bypass Cap change to ADC at HT82V26, and defined signal between HT82V26 and CHORUSm processes the Image signal.
System Outline Service Manual 4-7 4.1.6 Printer Section Printer is consisted of the Engine parts and F/W , and engine parts is consisted of the mechanical parts comprising Frame, Feeding, Developing, Driving, T ransferring, Fusing, Cabinet and H/W comprising the main control board, power board, operation panel, PC Interface.
Service Manual System Outline 4-8 ASIC Items Specification Remark Process 0.13um (STDH150) Package - 496 PBGA (total pad number:597ea) - Function pin: about 367pins - PWR & GND pin: 130pins ( (130/496) 100 = 26.2 %) - PWR & GND pad: 204ea ((204/597) 100 = 34.
System Outline Service Manual 4-9 Items Specification Remark RSH Fully Hardware Rotator/Scaler/Halftoner support Engine Controller - LSU Interface unit, contained APC function. - Step Motor: 4 Phase - PWM: 8 Channels - ADC: 8 Channels - BLDC clock support.
Service Manual System Outline 4-10.
System Outline Service Manual 4-11 4.1.7 Copier Section Copy Mode: Black and White Scanner T ype; CCD with Flatbed/Platen and ADF Maximum Size of Original: Platen: 216 x 297 mm (max.
Service Manual System Outline 4-12 4.1.8 T elephone Section 4.1.9 SMPS & HVPS SECTION The SMPS supplies DC Power to the System. It takes 110V/220V and outputs the +5V, +24V to supply the power to the main board and ADF board.
System Outline Service Manual 4-13 Charge V oltage (MHV) Input V oltage : 24 V DC 15% Output V oltage : -1.2KV ~ -1.8KV DC 3% Output V oltage Rising T ime : 50 ms Max Output V oltage Falling T ime : 5.
Service Manual System Outline 4-14 SMPS (Switching Mode Power Supply) It is the power source of entire system. It is assembled by an independent module, so it is possible to use for common use.
System Outline Service Manual 4-15 Length of Power Cord : 1830 50mm Power Switch : Use Feature Insulating Resistance : 100 or more (at DC 500V) Withstanding V oltage : Must be no problem within 1 min. (at 1000V -L V model / 1500Vac-HV model,10mA) Leaking Current : under 3.
Service Manual System Outline 4-16 4.1.10 T oner Cartridge In the toner cartridge, the OPC unit and the developer unit are in a body . The OPC unit has OPC drum and charging roller , and the developer unit has toner , toner cartridge, supply roller , devel- oping roller , and the blade.
System Outline Service Manual 4-17 4.1.15 Feeding Part Feeding T ype: Universal Cassette T ype Feeding Standard: Center Loading Feeding Qty: Cassette 250 sheets (75g/ , 20lb paper standard) Bypass 50 sheet (Paper, OHP , Envelope etc.
Precautions Service Manual 5-1 5 5 5. Disassembly and Reassembly 5.1 General Precautions on Disassembly When you disassemble and reassemble compo- nents, you must use extreme caution. The close proximity of cables to moving parts makes proper routing a must.
Service Manual Precautions 5-2 5.2 Front Cover 1. T ake out the Cassette. 2. Open the Cover. 3. If necessary, remove the T oner Cartridge. 4. T o remove the Front Cover , first pull the part below the both side of the Front Cover with a light pressure to the direction of arrow.
Precautions Service Manual 5-3 5.3 MP T ray Ass'y 1. Open the MP Tray Ass'y 2. Pull the T ray Links from the both side of the Front Cover with a light pressure to the direction of arrow . 3. Apply light pressure to the both side of the MP T ray Ass'y and pull it in the direction of arrow , as shown below .
Service Manual Precautions 5-4 5.4 Rear Cover 1. Open the DIMM Cover from the Left Side Cover in the direction of arrow, as shown below. 2. T ake out the Duplex Unit. 3. Remove the four screws securing the Rear Cover and then Release the Rear Cover from the Set.
Precautions Service Manual 5-5 5. Unlatch the Face Up Cover from the Rear Cover and then release the Face Up Cover , as shown below. F ace Up Cover.
Service Manual Precautions 5-6 5.5 Fuser Ass'y 1. Before you remove the Fuser Ass'y , you should remove: - Rear Cover (Refer to 5.4) 2. Remove the four screws securing the Fuser Ass'y and then pull the Fuser Ass'y .
Precautions Service Manual 5-7 6. Remove the two screws securing the IInput Guide and remove it. 7. Unplug the connector from the Input Guide and remove the one screw securing the Thermistor and remove it. 8. Remove the three screws securing the Idle Gear Bracket and remove it.
Service Manual Precautions 5-8 10. Release the Fuser Gear and HR Bush and then remove the Heat Roller, as shown below. 1 1. Remove the Jam Link Lever (L,R) and Jam Holder (L,R) and then remove the Pressure Roller , as shown below .
Precautions Service Manual 5-9 1. Before you remove the Side Cover (Left, Right), you should remove: - Rear Cover (Refer to 5.4) 2. Remove the two screws securing the Right Side Cover , as shown below. 3. Apply light pressure to the bottom of the Right Side Cover and pull it to the right side in the direction of arrows, as shown below.
Service Manual Precautions 5-10 6. T o remove the DIMM Cover , first open the DIMM Cover (refer to 5.4.1) and then release the DIMM Cover , as shown below.
Precautions Service Manual 5-11 1. Before you remove the Scanner Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover (Left, Right) (Refer to 5.6) 2. Remove the two screws securing the Scanner Ass'y , as shown below. 3. Remove the one screw securing the Ground Cable and unplug the four connectors and CCD Cable.
Service Manual Precautions 5-12 6. Lift the ADF Ass'y upward to remove it. 7. T o remove the OPE Unit, first pull the part below the front of the OPE Unit with a light pressure to the direction of arrow. 8. Unplug the three connectors from the OPE PBA, as shown below and then release the Battery .
Precautions Service Manual 5-13 12. Pull up the CCD Shaft and take out the CCDM. 13. Squeeze the spring to release the tension in the Belt and lift from the pulleys, as shown below . 14. Remove the three screws securing the Scan Motor Ass'y and remove it.
Service Manual Precautions 5-14 16. Unplug the connector from the Open Sensor Ass'y . 17. Unlatch the Open Sensor and remove it, as shown below . 18. Remove the CCD Holder . 19. Unplug the Harness from the CCD Home Sensor and release the CCD Home Sensor , as shown below .
Precautions Service Manual 5-15 5.8 ADF Ass'y 1. Before you remove the ADF Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover (Left, Right) (Refer to 5.6) - Scanner Ass'y (Refer to 5.7) 2. Release the ADF Harness from the underneath the Platen Cover Ass'y .
Service Manual Precautions 5-16 6. Remo the two screws securing the ADF Upper and remove it, as shown below . Notice : Before removing the ADF Engine Ass'y take great care to note the position of the Ferrite Core and the Motor Harness routing.
Precautions Service Manual 5-17 1. Before you remove the OPE Unit, you should remove: - Rear Cover (Refer to 5.4) - Side Cover (Left, Right) (Refer to 5.6) - Scanner Ass'y (Refer to 5.7) 2. Remove the five screws securing the OPE PBA from to the OPE Cover.
Service Manual Precautions 5-18 1. Before you remove the Shield Controller Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover Left (Refer to 5.6.4) 2. Unplug the all connectors and remove the one screw securing the Ground Cable. 3.
Precautions Service Manual 5-19 6. Remove the three screws securing the Modem PBA to the Bracket and unplug the Film Cable and then remove the Modem PBA. 7. Remove the two screws securing the Speaker to the Bracket and unplug the connector from the Modem PBA and then remove the Speaker .
Service Manual Precautions 5-20 1. Before you remove the Drive Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover Left (Refer to 5.6.4) - Shield Controller Ass'y (Refer to 5.10) 2. Remove the five screws securing the Drive Ass'y and remove it.
Precautions Service Manual 5-21 1. Before you remove the Duplex Drive Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) 2. Unplug the connector from the Connection PCB and remove the three screws securing the Duplex Drive Unit and remove it.
Service Manual Precautions 5-22 5.13 Shield SMPS Ass'y 1. Before you remove the Shield SMPS Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) - Duplex Drive Ass'y (Refer to 5.12) 2. Unplug the two connectors (HVPS, Fuser).
Precautions Service Manual 5-23 5.14 Connection PCB 1. Before you remove the Connection PCB, you should remove: - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) 2. Unplug the all connectors. 3. Remove the two screws securing the Connection PCB and remove it.
Service Manual Precautions 5-24 5.15 Fuser Drive Ass'y 1. Before you remove the Fuser Drive Ass'y , you should remove: - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) 2. Unplug the connector from the Connection PCB. 3. Remove the three screws securing the Fuser Drive Ass'y and remove it.
Precautions Service Manual 5-25 1. Before you remove the Fan, you should remove: - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) 2. Unplug the two connectors from the Connection PCB, as shown below. 3. Remove the two screws securing the Fans and then pull the Fans (Main, Duplex).
Service Manual Precautions 5-26 1. T ake out the Cassette. 2. T o remove the Pick Up Roller Ass'y , first lift the notch attached to the Pick Up Roller Ass'y from the Shaft, then slide the Pick Up Roller Ass'y from left to right and it will be released completely , as shown below.
Precautions Service Manual 5-27 5.18 Duplex Guide Housing (With Feed Roller) 1. Before you remove the Duplex Guide Housing, you should remove: - Pick Up Roller Ass'y (Refer to 5.
Service Manual Precautions 5-28 1. Before you remove the HVPS Housing, you should remove: - Duplex Drive Ass ’ y (Refer to 5.12) - Pick Up Roller Ass'y (Refer to 5.17) - Duplex Guide Housing (Refer to 5.18) - Unplug the two Connectors (HVPS) (p5-22) 2.
Precautions Service Manual 5-29 5.21 Cover Mid Front 1. Before you remove the Cover Mid Front, you should remove: - Middle Cover Ass'y (Refer to 5.20) 2. Remove the four screws securing the Cover Mid Front and release two hooks in the center . This cover is fragile take care when removing it.
Service Manual Precautions 5-30 5.22 MPF Housing 1. Before you remove the MPF Housing, you should remove: - Cover Mid Front (Refer to 5.21) 2. Remove the four screws securing the MPF Housing and remove it.
Precautions Service Manual 5-31 5.23 Feed Roller Parts 1. Before you remove the Feed Roller Parts, you should remove: - Pick Up Roller Ass'y (Refer to 5.17) - Duplex Guide Housing (Refer to 5.18) - Middle Cover Ass'y (Refer to 5.20) - MPF Housing (Refer to 5.
Service Manual Precautions 5-32 6. If necessary, release the three E-Rings securing the Gears (T2 Idle, Retard, Idle) and then remove the Gears from the Feed Bracket, as shown below . Notice : Be aware of the E-Rings to ensure they are not lost. 7. Remove the Clutch Unit, as shown below .
Precautions Service Manual 5-33 1. Before you remove the Exit Roller , you should remove: - Fuser Drive Ass'y (Refer to 5.15) - Middle Cover Ass'y (Refer to 5.20) 2. Remove the Exit Gear, and release the Bearing at one end then remove the Roller Exit F/Down and Exit Roller Rack, as shown below .
Service Manual Precautions 5-34 1. Before you remove the LSU, you should remove: - Middle Cover Ass'y (Refer to 5.20) 2. Remove the four screws securing the LSU and remove it. 5.26 LSU LSU 1. Before you remove the CRUM2 PBA, you should remove: - Middle Cover Ass'y (Refer to 5.
Precautions Service Manual 5-35 1. T o remove the T ransfer Roller , first push the TR Holder and then take out the T ransfer Roller , as shown below . Notice : Do not grab the rubber part of the T ransfer Roller , it may cause a malfunction due to a foreigen object.
Alignment & Adjustments Service Manual 6-1 6 6 6. Alignment and Adjustments This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair , DCU using method, Jam removing method, and so on.
Service Manual Alignment & Adjustments 6-2 6.2 Clearing Paper Jams Occasionally , paper can be jammed during a print job. Some of the causes include: • The tray is loaded improperly or overfilled. • The tray has been pulled out during a print job.
Alignment & Adjustments Service Manual 6-3 6.2.1 Clearing Document Jams When a document jams while it passes through the ADF , Document Jam appears on the display . NOTE: T o prevent document jams, use the document glass for thick, thin or mixed documents.
If the document is jammed in the paper exit area: a. Open the document cover and turn the release knob to remove the misfed documents from the document document output tray. b. Close the document cover . Then load the documents back into the ADF . 2. If you cannot see the paper or the paper does not move when you pulled, open the document cover .
Alignment & Adjustments Service Manual 6-5 6.2.2 Clearing Jams in the Paper Paths When a paper jam occurs, Paper Jam appears on the display . Refer to the table below to locate and clear the paper jam. 6.2.3 Paper Feed Jam (tray 1) T o avoid tearing the paper , pull the jammed paper out gently and slowly .
Service Manual Alignment & Adjustments 6-6 6.2.4 Paper Feed Jam (optional tray 2) 1. Pull the optional tray 2 open. 2. Remove the jammed paper from the printer . If you cannot see the paper in this area or the paper does not move when pulled, go to the next step.
Alignment & Adjustments Service Manual 6-7 6.2.6 Fuser Area Jam NOTICE: The fuser area is hot. T ake care when removing paper from the printer . 1. Open the front cover and lightly pull the toner cartridge straight out. 2. Remove the paper by gently pulling it straight out.
Service Manual Alignment & Adjustments 6-8 5. Release the blue strap, the rear cover stopper , and fully open the rear cover , as shown. 6. Unfold the duplex guide fully .
Alignment & Adjustments Service Manual 6-9 6.2.8 Duplex Jam 0 1. Pull the duplex unit out of the printer . 2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer .
Service Manual Alignment & Adjustments 6-10 6.2.9 Duplex Jam 1 1. Open the rear cover . 2. Unfold the duplex guide fully . 3. Pull the jammed paper out.
Alignment & Adjustments Service Manual 6-11 1.Paper Setting Paper T ray Paper Size 2.Copy Setup Change Default T imeout 3.Fax Setup Receive Mode Ring to Answer Contrast Redial T erm Redials MSG Confirm. Auto Report Auto Reduction Discard Size 4.Fax Feature Delay Fax Priority Fax Add / Cancel 5.
Service Manual Alignment & Adjustments 6-12 6.4 T ech Mode 6.4.1 How to Enter T ech Mode In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction. While in T ech mode, the machine still performs all normal operations.
Alignment & Adjustments Service Manual 6-13 6.4.3 Data Setup SEND LEVEL Y ou can set the level of the transmission signal. T ypically , the Tx level should be under -12 dBm. Caution : The Send Fax Level is set at the best condition in the shipment from factory .
Service Manual Alignment & Adjustments 6-14 FLASH UPGRADE The Firmware Upgrade function and has two methods, Local and Remote. (1) Local Machine • RCP(Remote Control Panel) mode This method is for Parallel Port.or USB Port Connect to PC and activate RCP(Remote Control Panel) to upgrade the Firmware.
Alignment & Adjustments Service Manual 6-15 6.4.4 Machine T est SWITCH TEST Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window each time you press a key . MODEM TEST Use this feature to hear various transmission signals to the telephone line from the modem and to check the modem.
Service Manual Alignment & Adjustments 6-16 6.4.5 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T .30 protocol during the most recent sending or receiving operation.
Alignment & Adjustments Service Manual 6-17 NO. Sub No. Engine test Remark 0 1 Motor T est 1 : On, 2 : Of f 2 PickUp T est 1 : On, 2 : Of f 3 Fan T est 1 : On, 2 : Of f 4 Manual Clt T est 1 : On, .
Service Manual Alignment & Adjustments 6-18 6.5.3 Detail Description(Engine T est Mode) Function Name Description Display 01.Motor T est The main motor keeps running after the execution key is Main Motor On(Off) chosen and stops when the stop key is chosen.
Alignment & Adjustments Service Manual 6-19 6.6 Identify Sale Date This function confirms the date that consumer bought product and used the product for the first time. When the consumer first operate the machine, it will start a scan and page count.
Service Manual Alignment & Adjustments 6-20 6.7 Consumables and Replacement Parts The cycle period outlined below is a general guideline for maintenance. The example list is for an average usage of 50 transmitted and received documents per day . Environmental conditions and actual use will may vary .
Alignment & Adjustments Service Manual 6-21 6.8 Abnormal Image Printing and Defective Roller If abnormal image prints periodically, check the parts shown below . No Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75.5mm White spot, Block spot 2 Charge Roller 37.
Service Manual Alignment & Adjustments 6-22 6.9 Error Messages Display Meaning Suggested solutions # Not Assigned Choose Y ou have tried to delete the number V erify the number to be deleted and Another for the delayed fax job. try again. OR Delete the number after the delayed fax job is sent.
Alignment & Adjustments Service Manual 6-23 Display Meaning Suggested solutions Memory Full The memory is full. Delete unnecessary documents, Cancel or Start retransmit after more memory becomes available. Memory Full The memory is full. Split the transmission into more than Divide the Job one operation.
T roubleshooting Service Manual 7-1 7 7 7. T roubleshooting 7.1 Paper Feeding Problems 7.1.1 Wrong Print Position • Description Printing begins when the paper is in the wrong position. Check and Cause Solution A defective feed sensor actuator can cause incorrect tim - ing.
Service Manual T roubleshooting 7-2 7.1.4 JAM 2 • Description 1. Recording paper is jammed in front of or inside the fuser . 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.
T roubleshooting Service Manual 7-3 7.1.5 Multi-Feeding • Description Multiple sheets of paper are fed at once. Check and Cause Solution 1. Solenoid malfunction(the solenoid does not work properly): Perform Engine T est Mode : Diagnostic Mode. 2. Friction-Pad is contaminated with foreign matter .
Service Manual T roubleshooting 7-4 7.1.7 Paper rolled in the OPC • Description Paper is rolled up in the OPC. Check and Cause Solution 1. Paper is too thin. 2. The face of paper is curled. 1. Recommend to use normal paper thickness. 2. How to remove the rolled paper in the OPC.
T roubleshooting Service Manual 7-5 7.2. Printing Problems (malfunction) 7.2.1 Defective Operation (LCD WINDOW ) Display • Description Strange characters are displayed on the OPE Panel and buttons are not operated. Check and Cause Solution 1. Clear the memory.
Service Manual T roubleshooting 7-6 7.2.3 Not functioning of the fuser gear due to melting away • Description The Motor breaks away from its place due to gear melting away . Check and Cause Solution 1. Check the Heat Lamp. 1. Replace the Fuser. 2. Replace the Main PBA.
T roubleshooting Service Manual 7-7 7.2.6 Door Open • Description The ERROR lamp is on even when the print Door is closed. Check and Cause Solution 1. The hook lever in the Front Cover may be defective. 2. Check the Connector(CN1) and Circuit of the Cover Switch department in the Main PBA.
Service Manual T roubleshooting 7-8 7.2.8 Defective Motor operation • Description Main Motor is not driving when printing, and paper does not feed into the printer , resulting 'Jam 0'. Check and Cause Solution 1. Motor harness or sub PCB may be defective.
T roubleshooting Service Manual 7-9 7.2.10 V ertical Line Getting Curved • Description When printing, vertical line gets curved. Check and Cause Solution 1. If the supply of +24v is unstable in the Main Control board linking with LSU, check drive by Engine T est Mode : Diagnostic Code 1 LSU Motor on.
Service Manual T roubleshooting 7-10 7.3.1 V ertical Black Line and Band • Description 1. Straight thin black vertical line occurs in the printing. 2. Dark black vertical band occur in the printing. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution 1.
T roubleshooting Service Manual 7-11 7.3.3 Horizontal Black Band • Description 1. Dark or blurry horizontal stripes occur in the printing periodically . (They may not occur periodically .) Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution 1.
Service Manual T roubleshooting 7-12 7.3.5 Light Image • Description The printed image is light, with no ghost. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution 1. Develop roller is stained when the toner of developer cartridge is almost con - sumed.
T roubleshooting Service Manual 7-13 7.3.7 Uneven Density • Description Print density is uneven between left and right. Check and Cause Solution 1. The pressure force on the left and right springs o.
Service Manual T roubleshooting 7-14 7.3.9 Ghost (1) • Description Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 75.5 mm Check and Cause Solution 1.
T roubleshooting Service Manual 7-15 7.3.1 1 Ghost (3) • Description White ghost occurs in the black image printing at 35.2 mm intervals. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 35.2 mm Check and Cause Solution 1.
Service Manual T roubleshooting 7-16 7.3.14 Stains on back of the page • Description The back of the page is stained at 47.1 mm intervals. Digital Digital Pri Digital Printer Digital Printer Digital Printer Check and Cause Solution 1. T ransfer roller is contaminated.
T roubleshooting Service Manual 7-17 7.4.1 No Dial T one • Description While on-hook button is pressed, there is no dial tone. 7.4 Fax & Phone Problems Check and Cause Solution 1. Check if the telephone line cord is connected to TEL LINE correctly .
Service Manual T roubleshooting 7-18 7.4.3 Defective F AX FORW ARD/RECEIVE • Description The F AX FORWARD/RECEIVE is not functioning. Check and Cause Solution 1. Check if you can catch a dial tone by pressing OHD. 2. Check if you can catch a RECEIVE tone while MODEM testing in the TECH Mode.
T roubleshooting Service Manual 7-19 7.4.5 Defective F AX RECEIVE (1) • Description FORW ARD is functioning, but RECEIVE is not functioning or the received data are broken. Check and Cause Solution 1.Check if there is NOISE when pressing on-hook dial.
Service Manual T roubleshooting 7-20 7.4.8 Defective F AX RECEIVE (4) • Description The received data is reduced by more than 50% in the printing. 7.4.9 Defective Automatic Receiving • Description The automatic receiving function is not working. Check and Cause Solution Check the FAX status of the forwarding side.
T roubleshooting Service Manual 7-21 7.5.1 White Copy • Description Blank page is printed out when copy . 7.5 Copy Problems Check and Cause Solution 1. Check the Scan-Cover open. 2. Check shading profile. 3. Check white/black reference voltage in Main PBA.
Service Manual T roubleshooting 7-22 7.5.3 Abnormal noise • Description There is noise when copy . Check and Cause Solution 1. Check the Scanner Motor and any mechanical disturbance. 2. Check the Motor Driver in Driver PBA. 7.5.4 Defective Image Quality • Description The copied image is light or bad.
T roubleshooting Service Manual 7-23 7.6.1 Defective PC Scan • Description The PC Scan is not functioning at all. 7.6 Scanning Problems Check and Cause Solution 1. Check the Cable (USB or Parallel) 2. Check if the driver is installed properly . 3. Check if copy function operates normally .
Service Manual T roubleshooting 7-24 7.7 T oner Cartridge Service It is not guaranteed for the default caused by using other toner cartridge other than the cartridge supplied by the 7.7.1 Precautions on Safe-keeping of T oner Cartridge Excessive exposure to direct light more than a few minutes may cause damage to the cartridge.
T roubleshooting Service Manual 7-25 7.7.4 Signs and Measures at Poor toner cartridge Fault Signs Cause & Check Solution Light image and partially blank image (The life is ended.) T oner Contamination • The printed image is light or unclean and untidy .
Service Manual T roubleshooting 7-26 Fault Signs Cause & Check Solution White Black spot Recycled product • Light or dark black dots on the image occur periodically . • White spots occur in the image period - ically . • Poor appearance of the developer .
T roubleshooting Service Manual 7-27 Fault Signs Cause & Check Solution Ghost & Image Contamination • The printed image is too light or dark, or partially contami - nated black. • T otally contaminat- ed black. (Black image print - ed out) • The density of print - outs is too dark and ghost occurs.
Service Manual T roubleshooting 7-28 7.8 Network Problems T roubleshooting 7.8.1 General Problems Problem Solution System does not function with some wrong values entered y mistake while configuring. Not able to access from SNMP Manager . SyncThru is unable to automatically detect print servers.
T roubleshooting Service Manual 7-29 7.8.2 Macintosh Problems Problem Solution The printer name is not displayed in the Chooser . The printer drops letters. 1.Make sure the printer is connected to network correctly . 2.Make sure the printer is configured in SyncThru using the new name.
Service Manual T roubleshooting 7-30 Problem Solution SyncThru is unable to automatically detect printers. The printer does not print. 1.Check LAN cable is connected to the printers. •Check LAN cable is connected to the printers yourself. •Make sure that there are the connected printers shown in network neighborhood.
Exploded View & Parts List Service Manual 8-1 8 8 8. Exploded V iews and Parts List 8.1. Main Exploded V iews .................................................................................................. page( 8-2) 8.2. Cover Ass'y .....
Service Manual Exploded View & Parts List 8-2 8.1 Main Exploded V iews 33 0 12 11 10 14 13 9 8 8-1 23 23-1 7 6 16 17 3 1 2 24 25 15 26 27 5 4 4-1 4-2 4-3 28 29 30 31 32 32 32.
Exploded View & Parts List Service Manual 8-3 8.2 Cover Ass'y 0 1 2 2-3 2-1 2-2 3 4 5 5-1 5-2 6.
Service Manual Exploded View & Parts List 8-4 8.3 Middle Cover Ass'y 0 1 2 3 4 5 6 6.
Exploded View & Parts List Service Manual 8-5 8.4 Front Cover Ass'y 0 1 2 3 4 5 10 10 8 9 7 6 11.
Service Manual Exploded View & Parts List 8-6 8.5 Rear Cover Ass'y 0 1 2 3 7 4 5 6 8.
Exploded View & Parts List Service Manual 8-7 8.6 Frame Assembly 1 2 3 4 5 8 9 10 11 9-1 9-2 9-3 9-4 9-5 9-6 12 8-1 8-2 8-3 8-4 8-5 13 ? 10-1 10-2 10-3 3-1 3-2 3-3 3-4 3-5 3-6 14 4-1 4-1 4-2 4-3 4.
Service Manual Exploded View & Parts List 8-8 8.7 Fuser Drive Ass'y 0 1 2 3 5 5 6 7 8 9 4.
Exploded View & Parts List Service Manual 8-9 8.8 Main Drive Ass'y 0 2 4 1 3 5 6 8 7 6 7 3.
Service Manual Exploded View & Parts List 8-10 8.9 MP Ass'y 0 1 2 2-1 2-2 2-3 2-4 2-5 2-6 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 17-1 17-2 17-3 18 19 20 21 22 23 24 25 26 24 27.
Exploded View & Parts List Service Manual 8-11 8.10 ADF Ass'y 0 1 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-7 1-9 1-10 1-7 2 1-7 1-1 1 1-12 1-13 1-14 1-15 1-16 1-17 1-18 1-19 1-20 1-21 2-1 2-2 2-19 2.
Service Manual Exploded View & Parts List 8-12 8.1 1 Cover Platen Ass'y 0 1 1-1 1-2 1-3 1-4 1-5 2 3 4 4 5 6 7 7 5 8 9.
Exploded View & Parts List Service Manual 8-13 8.12 OPE Unit 0 1 2 3 4 5 6 7 8.
Service Manual Exploded View & Parts List 8-14 8.13 Scanner Ass'y 0 1 1-1 1-1-2 1-1-3 1-1-1 1-1-6 1-1-7 1-1-8 1-2 1-5 1-5 1-4 1-3 2 2-2-6 2-2 2-2-5 2-2-4 2-2-3 2-2-2 2-2-1 2-2-7 2-3 2-4 2-5 2.
Exploded View & Parts List Service Manual 8-15 8.14 Cassette Ass'y 0 1 2 3 4 4-2 4-1 4-3 4-4 5 6 7 7 8 9 10 11 12 13 14 15.
Service Manual Exploded View & Parts List 8-16 8.15 Fuser Ass'y 1 2-1 2-2 2-3 2-4 3 9 4 5 6 7 8 10 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 27 27 28 29 30 31 32 33 34 35 36 37 39 0.
Exploded View & Parts List Service Manual 8-17 8.16 Duplex Unit(Optional) 0 1 2 9 3 4 5 6 16 7 3 8 8 5 10 8 10 11 12 13 14 15 9.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.1-1 JC96-03792A ELA HOU-FRAME 110V 1 X 110V 8.1-1 JC96-03791A ELA HOU-FRAME 220V 1 X 220V 8.1-2 JC96-03866A ELA HOU-FUSER DRIVE 1 X 8.1-3 JC96-03837A ELA HOU-MPF 1O 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.4-0 JC97-02423A MEA-COVER FRONT 1 O 8.4-1 JC63-00953A COVER-M_FRONT 1 X 8.4-2 JC61-00953C HOLDER-M_LOCKER 1 X 8.4-3 JG61-70549A SPRING ETC-CIS(C2) 1 X 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.6-21 JC33-00010A SOLENOID-HB (MANUAL) 1 X 8.6-22 JC33-00014A SOLENOID-FEED ROCKY2 1 X 8.6-23 JC63-00917A GROUND-P-DRIVE 1 X 8.6-24 JC63-00923A GROUND-P-PUSH BUSHING 1 X 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.8-4 JC66-01156A GEAR-OPC RDCN 93/61 1 X 8.8-5 JC66-01157A GEAR-OPC DRV 113/33 1 X 8.8-6 JC66-01162A GEAR-FEED RDCN 55/18 2 X 8.8-7 6031-000023 WASHER-PLAIN 2 X 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.10-2-1 JC61-00892A BRACKET-P-GEAR ADF 1 X 8.10-2-2 JC31-00036A MOTOR STEP-ADF 1 X 8.10-2-3 JC39-00363A CBF HARNESS-ADF GND 1 X 8.10-2-4 JB66-00101A GEAR-CLUTCH 29 1 X 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.12-0 JC96-03774A ELA HOU-OPE 1 O America 8.12-0 JC96-03774B ELA HOU-OPE 1 O Europe 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.14-7 6107-001166 SPRING-CS 2X 8.14-8 JC73-00141A RPR-PAD CASSETTE 1 X 8.14-9 JC66-00719A CAM-M-KNOCK UP 1 X 8.14-10 JC61-00876G FRAME-M_CASSETTE 1 X 8.
ΒΣΥΤ͑ͽΚΤΥ Drawer# SEC Parts Code Description and Specification QT'y FRU Item (O/X) Remark 8.16-16 JC66-20901A BELT-TIMMING 1X ͩ.
Block Diagram Service Manual 9-1 9 9 9. Block Diagram.
Connection Diagram Service Manual 10-1 10 10 10. Connection Diagram.
Dell 1815dn - recom mended spare pa rt li st 17 Oct 20 06 MFG P/N MFG Part Description Dell P/N Dell Part Description CRU or FRU Base Unit SCX - 5525DN/DE L 110V B ase Printer KG194 Bas e Printer, 110.
JC96 - 03810A ELA HOU - ADF TH959 ADF Engi ne Assembly, 1815dn FRU JC96 - 03774A ELA HOU - OPE KJ544 OP Panel Assembly for America in English, 1815dn FRU JC96 - 03774B ELA HOU - OPE GJ636 OP Panel A s.
An important point after buying a device Dell 1815DN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 1815DN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 1815DN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 1815DN you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 1815DN will certainly help you make a decision on the purchase.
If you already are a holder of Dell 1815DN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 1815DN.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 1815DN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 1815DN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center