Instruction/ maintenance manual of the product H323 Canon
Go to page of 94
15-601046 Issue 16a - (15 March 2010) H323 IP Telephone Installation IP Office Release 6.
H323 IP Telephone Installation Page 2 15-601046 Issue 16a (15 March 2010) IP Office Release 6 © 2010 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors.
H323 IP Telephone Installation Page 3 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Contents Contents IP Office H323 IP Phones 1. ..................................................................... 8 1.1 What is New .......................
.
H323 IP Telephone Installation Page 5 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones Chapter 1..
.
H323 IP Telephone Installation Page 7 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: 1. IP Office H323 IP Phones This documentation provides notes for the installation of supported Avaya 1600, 4600 and 5600 IP phones onto IP Office phone systems.
H323 IP Telephone Installation Page 8 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.1 What is New IP Office Release 6 The following changes specific to Avaya H323 IP phone support have been made as part of the IP Office 5.
H323 IP Telephone Installation Page 9 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: What is New IP Office 4.2 The following changes specific to H323 IP phone support have been made as part of the IP Office 4.2 release.
H323 IP Telephone Installation Page 10 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.2 Supported Phones This documentation provides installation notes for the following Avaya IP phone supported by IP Office. Other Avaya IP phones, for example 3600 Series and IP DECT are covered by separate installation documentation.
H323 IP Telephone Installation Page 11 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Supported Phones 1.3 System Capacity System capacity can be separated into two aspects; the number of configurable phone extensions and the number of simultaneous IP phone calls.
H323 IP Telephone Installation Page 12 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.4 Phone Firmware The firmware in Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website.
H323 IP Telephone Installation Page 13 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Phone Firmware 1.5 Simple Installation The diagram below shows a simple installation scenario that can be supported by all IP Office systems running IP Office Release 6.
H323 IP Telephone Installation Page 14 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.6 Installation Requirements To install an IP phone on IP Office, the following items are required: · o Extension Number and User Details A full listing of the planned extension number and user name details is required.
H323 IP Telephone Installation Page 15 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Installation Requirements 1.7 Licenses The following licensing rules apply to the support of Avaya H323 IP phones on IP Office Release 6 systems.
H323 IP Telephone Installation Page 16 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.8 Network Assessment · WARNING: A Network Assessment is Mandatory When installing H323 IP phones on an IP Office system, it is assumed by Avaya that a network assessment has been performed.
H323 IP Telephone Installation Page 17 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Network Assessment 1.9 Voice Compression Calls to and from IP devices can require conversion to the audio codec format being used by the IP device.
H323 IP Telephone Installation Page 18 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Measuring Channel Usage The IP Office System Status Application can be used to display voice compression channel usage. Within the Resources section it displays the number of channel in use.
H323 IP Telephone Installation Page 19 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Voice Compression 1.10 QoS When transporting voice over low speed links it is possible for normal data packets (1500 byte packets) to prevent or delay voice packets (typically 67 or 31 bytes) from getting across the link.
H323 IP Telephone Installation Page 20 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.12 User PC Connection To simplify the number of LAN connections from the user's desk, it is possible to route their PC Ethernet LAN cable via some H323 IP phones.
H323 IP Telephone Installation Page 21 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: User PC Connection 1.13 Power Supply Options Each H323 IP phone requires a power supply. They do not draw power from the IP Office phone system.
H323 IP Telephone Installation Page 22 15-601046 Issue 16a (15 March 2010) IP Office Release 6 802.3af Power over Ethernet (PoE) Options IEEE 802.3af is a standard commonly known as Power over Ethernet (PoE). It allows network devices to receive power via the network cable using the same wires as the data signals.
H323 IP Telephone Installation Page 23 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: Power Supply Options 1.14 File Server Options During installation and maintenance, the phones download software and settings files.
H323 IP Telephone Installation Page 24 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1.15 File Auto Generation For IP Office 5.0+, for systems configured to use the IP Office control unit&ap.
H323 IP Telephone Installation Page 25 15-601046 Issue 16a (15 March 2010) IP Office Release 6 IP Office H323 IP Phones: File Auto Generation 1.16 Control Unit Memory Card The memory card used with IP406 V2, IP500 and IP500 V2 systems can be used to store files including those used by Avaya IP Phones.
.
H323 IP Telephone Installation Page 27 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation Chapter 2..
H323 IP Telephone Installation Page 28 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2. Installation Check the following before beginning installation: 1. o IP Office Manager PC Check that the applications for configuring and monitoring an IP Office system are available and able to connect to that system.
H323 IP Telephone Installation Page 29 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: · Secondary Site Specific Option Number (IP Office 4.2+) This field allows a second SSON to be specified for use by IP phones. By default Avaya 1600 Series IP phones use 242 as their SSON.
H323 IP Telephone Installation Page 30 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2.1 Adding Licenses On IP500 and IP500 V2 systems, each Avaya IP phone requires a license. This includes all 1600, 4600, 5600, 9600, IP DECT, DECT R4, T3 IP, Spectralink and VPN phones supported by IP Office Release 6.
H323 IP Telephone Installation Page 31 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Adding Licenses 2.2 Creating/Editing the Settings File During installation, the H323 IP phones request software by downloading and following instructions within the 46xxupgrade.
H323 IP Telephone Installation Page 32 15-601046 Issue 16a (15 March 2010) IP Office Release 6 1600/9600 Series Phone Languages In addition to English, the 1600 and 9600 phones can support up to 4 language other languages. This is done by the phones downloading languages files specified in the 46xxsettings.
H323 IP Telephone Installation Page 33 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Creating/Editing the Settings File 2.3 Manually Creating Extensions If installing without auto-create extensions enabled, then VoIP extensions and associated users must first be created in IP Office Manager.
H323 IP Telephone Installation Page 34 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2.4 Phone Connection In this process the phone is connected to its power source and the ethernet LAN. As soon as the phone is powered up it will start to request information.
H323 IP Telephone Installation Page 35 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Phone Connection 2.5 Static Address Installation Static addressing is only necessary when a DHCP server is unavailable or not desired.
H323 IP Telephone Installation Page 36 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2.6 Phone Registration For new phones and phones that have been reset , the phone will request an extension number. If auto-create is enabled the extension number used, if free, will create new extension and user entries in the IP Office configuration.
H323 IP Telephone Installation Page 37 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Phone Registration 2.7 Extension & User Setup If installing using auto-create extensions, you can now use IP Office Manager to open the IP Office unit's configuration and alter the extension and user settings for the phone.
H323 IP Telephone Installation Page 38 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2.9 Backup Restore 1600 Series H323 IP Telephones support using a HTTP server as the location to which they can backup and restore user specific data.
H323 IP Telephone Installation Page 39 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Backup Restore 1600 Series Phone Backup File The following is an example of a backup/restore file for a 1600 Series phone user.
H323 IP Telephone Installation Page 40 15-601046 Issue 16a (15 March 2010) IP Office Release 6 HTTP Server Configuration for Backup/Restore For IIS Web Servers Create a backup folder under the root directory of your web server. All backup files will be stored in that directory.
H323 IP Telephone Installation Page 41 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Installation: Backup Restore 2.10 Listing Registered Phones Using TFTP, a list can be obtained from the IP Office system of all the registered RAS users which includes H323 IP phones.
H323 IP Telephone Installation Page 42 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2.11 Error Messages The 4600 Series H323 IP phones issue error messages in English only. · Checksum error Downloaded application file was not downloaded or saved correctly.
H323 IP Telephone Installation Page 43 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Other Installation Options Chapter 3..
H323 IP Telephone Installation Page 44 15-601046 Issue 16a (15 March 2010) IP Office Release 6 3. Other Installation Options 3.1 VPN Remote Phones Avaya IP Office VPNremote firmware can be used to connect IP phones at remote locations to the IP Office via IPSec VPN tunnels.
H323 IP Telephone Installation Page 45 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Other Installation Options: VPN Remote Phones Installation Documentation This document only covers notes and differences specific to installation of VPNremote phones with IP Office.
H323 IP Telephone Installation Page 46 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Configuring the IP Phone for VPNremote In addition, a VPN Phone Allowed checkbox option is present on the Extension | VoIP settings tab of IP extensions.
H323 IP Telephone Installation Page 47 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Other Installation Options: VPN Remote Phones 3.2 VLAN and IP Phones This section describes the configuration of an VLAN networking infrastructure for use with Avaya IP Office and 4600 Series IP Phones.
H323 IP Telephone Installation Page 48 15-601046 Issue 16a (15 March 2010) IP Office Release 6 VLAN and DHCP The use of VLAN has implications on DHCP if DHCP is being used for support of IP phones and or PC’s. The table below details the available options when using a single port for PC and IP Phones on a VLAN enabled network.
H323 IP Telephone Installation Page 49 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Other Installation Options: VLAN and IP Phones Example setup - Overview The network is devised to allow the user PC to connect to the switch port of the IP Phone.
H323 IP Telephone Installation Page 50 15-601046 Issue 16a (15 March 2010) IP Office Release 6 HP Procurve CLI output ; J8164A Configuration Editor; Created on release #H.08.60 hostname "AvayaLabs" snmp-server community "public" Unrestricted vlan 1 name "Native" untagged 1-2,4,7-26 ip address 192.
H323 IP Telephone Installation Page 51 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Other Installation Options: VLAN and IP Phones Example System Overview IP Office Configuration The table below details the configuration for IP Office. Additional configuration is not required by IP Office in support 802.
.
H323 IP Telephone Installation Page 53 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Static Administration Options Chapter 4..
H323 IP Telephone Installation Page 54 15-601046 Issue 16a (15 March 2010) IP Office Release 6 4. Static Administration Options A number of settings can be altered through the phone after installation. · Values assigned through static administration override any set through the 46xxsettings.
H323 IP Telephone Installation Page 55 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Static Administration Options: 4.1 QOS Option Settings Administering QoS options is not mandatory, but it is highly recommended. Use the following procedure to set Quality of Service (QoS) options.
H323 IP Telephone Installation Page 56 15-601046 Issue 16a (15 March 2010) IP Office Release 6 4.3 View Details You can use the following procedure to view a number of phone details. These are in addition to the other static address and local administration options which can also be used to review settings.
H323 IP Telephone Installation Page 57 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Static Administration Options: View Details 4.4 Self-Test Procedure 1. To start the IP phone self-test procedures, press the following sequence: MUTE 8 3 7 8 # ( MUTE T E S T # ).
H323 IP Telephone Installation Page 58 15-601046 Issue 16a (15 March 2010) IP Office Release 6 4.5 Resetting a Phone Resetting a Phone Resetting a phone clears the phones user settings but retains system settings such as the DHCP and file server addresses.
H323 IP Telephone Installation Page 59 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Static Administration Options: Resetting a Phone 4.6 Site Specific Option Number The Site Specific Option.
H323 IP Telephone Installation Page 60 15-601046 Issue 16a (15 March 2010) IP Office Release 6 4.7 Automatic Gain Control Automatic Gain Control (AGC) raises the volume when a caller is speaking quietly and lowers the volume when the caller is loud. AGC can be separately switched on or off for the phone handset, headset and speaker.
H323 IP Telephone Installation Page 61 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Restart Scenarios Chapter 5..
H323 IP Telephone Installation Page 62 15-601046 Issue 16a (15 March 2010) IP Office Release 6 5. Restart Scenarios The sequence of the restart process depends on the status of the boot and application files on the TFTP server and those already downloaded to the phone.
H323 IP Telephone Installation Page 63 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Restart Scenarios: 5.1 Boot File Needs Upgrading Having processed the upgrade script file, the software determines that the name of the boot code file in the phone does not match that in the upgrade script.
.
H323 IP Telephone Installation Page 65 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Infrared Dialling Chapter 6..
H323 IP Telephone Installation Page 66 15-601046 Issue 16a (15 March 2010) IP Office Release 6 6. Infrared Dialling Some H323 IP phones include an infrared (IR) port at the front of the phone.
H323 IP Telephone Installation Page 67 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Infrared Dialling: 6.1 Enabling the IR Port By default, where fitted the IR port on H323 IP phones is enabled. If necessary, it can be disabled. 1. With the phone on-hook and idle, press MUTE 4 6 8 # ( MUTE I N T # ).
H323 IP Telephone Installation Page 68 15-601046 Issue 16a (15 March 2010) IP Office Release 6 6.3 Beaming Files During a Call During a call between two IR enabled extensions on the same system, you can also beam files between IR devices at each end.
H323 IP Telephone Installation Page 69 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Alternate DHCP Server Setup Chapter 7..
H323 IP Telephone Installation Page 70 15-601046 Issue 16a (15 March 2010) IP Office Release 6 7. Alternate DHCP Server Setup The recommended installation method for H323 IP phones uses a DHCP server. When 5 or less H323 IP phones are being supported, the DHCP can be performed by the IP Office Unit itself.
H323 IP Telephone Installation Page 71 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Alternate DHCP Server Setup: 7.1 Using a Windows DHCP Server 1. Checking for DHCP 1. On the server, select Start | Program | Administrative Tools | Computer Management .
H323 IP Telephone Installation Page 72 15-601046 Issue 16a (15 March 2010) IP Office Release 6 2b. Adding a 242 Option In addition to issuing IP address information, DHCP servers can issue other information in response to requests for different specific DHCP option numbers.
H323 IP Telephone Installation Page 73 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Alternate DHCP Server Setup: Using a Windows DHCP Server 2c. Adding a 176 Option 4600 and 5600 Series H323 IP phones use option 176 rather than option 242 as above.
H323 IP Telephone Installation Page 74 15-601046 Issue 16a (15 March 2010) IP Office Release 6 7.2 Alternate Options In this document, all IP phone information is issued through the Scope and the Option 176 settings. Depending on the DHCP server, other options may have to be used within the scope.
H323 IP Telephone Installation Page 75 15-601046 Issue 16a (15 March 2010) IP Office Release 6 WML Server Setup Chapter 8..
H323 IP Telephone Installation Page 76 15-601046 Issue 16a (15 March 2010) IP Office Release 6 8. WML Server Setup The 4610SW, 4620, 4620SW, 5610SW, 5620 and 5620 phones can act as WAP (Wireless Access Protocol) browsers. This allows them to view WML (Wireless Markup Language) pages.
H323 IP Telephone Installation Page 77 15-601046 Issue 16a (15 March 2010) IP Office Release 6 WML Server Setup: 8.1 Testing 4620 WML Browsing Using Xitami 1. Introduction Xitami is a small and simple web server application. It is used here to configure one of our LAN PC's as a web server able to provide .
H323 IP Telephone Installation Page 78 15-601046 Issue 16a (15 March 2010) IP Office Release 6 4. Installing Sample WML Pages Download the sample pages from Avaya (see the link above). 1. On the web server PC, open the folder c:Xitamiwebpages . For Apache and IIS use the appropriate root folder.
H323 IP Telephone Installation Page 79 15-601046 Issue 16a (15 March 2010) IP Office Release 6 WML Server Setup: Testing 4620 WML Browsing Using Xitami 8.2 Setting the Home Page WAP capable H323 IP phones display a key option labeled Web when setup with a home page (press PHONE/EXIT if in any other menu).
H323 IP Telephone Installation Page 80 15-601046 Issue 16a (15 March 2010) IP Office Release 6 8.3 Apache Web Server WML Configuration Apache is an open-source web server that is available on many platforms. Basic familiarity with Unix is necessary to configure it.
H323 IP Telephone Installation Page 81 15-601046 Issue 16a (15 March 2010) IP Office Release 6 WML Server Setup: Microsoft IIS Web Server WML Configuration 8.5 Open URL Entry This document provides sample WML code on how to develop WML pages implementing a text box-based go to a URL function.
.
H323 IP Telephone Installation Page 83 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Index Index 1 100Mbps Ethernet 56 10Mbps 14 10MBps Ethernet 56 1151C1 21 1151C1/1151C2 34 1151C2 21 1152A1 34 150ms 16 1719,TFTPSRVR 71 176 option 71 192.168.
H323 IP Telephone Installation Page 84 15-601046 Issue 16a (15 March 2010) IP Office Release 6 8k 17 9 9.9W 21 90 PSU requires 21 A a10d01b2_2.bin 23 a20d01a2_2.
H323 IP Telephone Installation Page 85 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Index call answering 7 Call Reception 77 Call Server 47 call signalling 17 called 46xxsettings.
H323 IP Telephone Installation Page 86 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Documentation CD 77 Double-click System 59 Duplicate IP Addressing 19 during Call 68 Manager 14 DVD 44 E Edit SET WMLHOME 79 editing 80 46XXsetting.scr file 79 46XXsettings.
H323 IP Telephone Installation Page 87 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Index IIS Admin Service’ 80 IKE Extended Authentication 44 Immediate 33, 37, 71 Important Note 66 Inactive 71 includes 13, 16, 28, 41, 47, 67, 77 4606 66 Avaya 23 H.
H323 IP Telephone Installation Page 88 15-601046 Issue 16a (15 March 2010) IP Office Release 6 L2 QOS 47 L2 signaling 55 L2Q 47 L2QVLAN 47 L3 55 L3 signaling 55 LAN 19, 20, 21, 42, 44, 47, 55, 56, 62,.
H323 IP Telephone Installation Page 89 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Index Option Settings 55 options exist 14 OR 79 Other H.
H323 IP Telephone Installation Page 90 15-601046 Issue 16a (15 March 2010) IP Office Release 6 refer 7, 21, 44, 47, 66, 77 4600 Series IP Telephone LAN Administrator's Guide 76 Microsoft 71 Registered 44, 71 Listing 41 registration 36, 63, 71 relating 4620 79 Release 2.
H323 IP Telephone Installation Page 91 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Index support.avaya.com 44 Supported 13, 14, 16, 17, 19, 21, 23, 25, 34, 35, 44, 47, 66, 68, 70, 74, 76, .
H323 IP Telephone Installation Page 92 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Voicemail Server PC 19 VoIP 7, 14, 16, 19, 33, 36, 37, 44 VPN 44 VPN Devices 44 VPN Phone Allowed 44 VPN .
H323 IP Telephone Installation Page 93 15-601046 Issue 16a (15 March 2010) IP Office Release 6.
H323 IP Telephone Installation Page 94 15-601046 Issue 16a (15 March 2010) IP Office Release 6 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract.
An important point after buying a device Canon H323 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon H323 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon H323 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon H323 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon H323 will certainly help you make a decision on the purchase.
If you already are a holder of Canon H323, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon H323.
However, one of the most important roles played by the user manual is to help in solving problems with Canon H323. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon H323 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
