Instruction/ maintenance manual of the product 7920 Linksys
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Cisco Wirele ss IP Phone 7920 for Cisco CallManager iii Contents CHAPTER 1 Getting Starte d 1 How to U se th is Gu id e 2 Safety an d Perfo rma nce Inf or m a tion 4 Batte ry Safe ty Notices 6 Acces s.
iv 78-145 64-03 CHAPTER 3 Basic Call Han dling 27 Placing Calls 27 Answe r in g and Endi ng Calls 29 Muting Calls 29 Adjusti ng the Sp eak er Volu m e 30 Placing Calls on Hold 31 Transf erring Call s .
Cisco Wirele ss IP Phone 7920 for Cisco CallManager v CHAPTER 7 Using an d Ch anging Pr of i le s 53 Option s f or Pr of ile Sett i ng s 54 Confi guring P rofile s 55 CHAPTER 8 Customi z ing Phone Set.
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Cisco Wirele ss IP Phone 7920 for Cisco CallManager 1 C HAPTER 1 Getting Sta rted Before using your Cisco Wireless IP Phone 7920, make su re t hat the f ollo wi ng ite ms are in the b ox: • Cisco Wi.
2 78-145 64-03 How to Use this Guide This guide provides you with an overview of the features that are available on your phone. For information about common task s, re fer to the following table. Co ntact your system administ rator if you have proble ms or n eed mo re infor matio n about your phone.
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 3 Put calls on hold See the “Placing C alls on Hold” section on page 31. T r a n s fer calls See the “T ransf erring Ca lls” section on page 32. Mute calls See the “Muting Calls” section on page 29.
4 78-145 64-03 Safety a nd Perfor mance I nformation Before in stalling and u sing your pho ne Cisc o Wireless IP Phone 7920 read th e foll owing sa fet y not ices. War ni ng This warning symbol means dan ger . Y ou are in a situation that could cause bodily injury .
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 5 emergency services can be affected by any call-barring function of this equipme nt. War ni ng The use o f the Cisco Wireless IP Phone 7920 in hazardous environments such as areas where high levels of explosive g as ma y be p resent is n ot recommended.
6 78-145 64-03 Battery Saf ety Notices These bat tery sa fety notic es app ly to the bat terie s that are approved by th e Cisco Wireless IP Phone 79 20 manufacturer . War ni ng There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type rec ommended b y the manufacturer .
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 7 Caution T o avoid ris k of fire, burns, or damage to your ba ttery pack, do not a llow a metal object to tou ch the battery contacts. Caution Han dle a damaged or leaking battery with extreme c are.
8 78-145 64-03 Caution Wh en di scard ing a batt ery pa ck , con tac t your local waste d isposa l provi der regardi ng local re strict ions on the dis posal or recy cling of batter ies. Caution T o obtain a replacemen t battery , contact your local de aler .
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 9 Accessorie s for the Cisc o Wireless IP Ph one 7920 The follow ing ph one acces sories ar e availabl e for your phone: • Standar.
10 78-145 64-03 Insta lling the Batter y Y ou must install and charge the battery before you can use the Cis co Wireles s IP P hone 792 0. T o instal l or remove th e battery , follow th ese step s.
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 11 Figure 1 -1 Installing and Removing the Bat tery 1 Locking catc h—Press t o release the bat tery . 2 Catches— Insert th ese int o the slots near the bottom of the p hone at batte ry ins talla tion .
12 78-145 64-03 Charging the Phone Battery The Cisco Wireles s IP P hone 7920 is power ed by a rechargeable battery . T o charge the battery , follow these steps: 1. Connec t the ca ble from th e power su pply to th e outlet i n t he phone. 2. Connect the powe r supply to an AC wall outlet as shown in Figur e 1-2.
Getting Started Cisco Wirele ss IP Phone 7920 for Cisco CallManager 13 Figur e 1 -2 C ha r ging the Phone Bat t e r y Tips • The phone de tects whe n the battery power l evel is low and displays the warning message, “Battery Low” with the warni ng tone specified in your profile .
14 78-145 64-03 • The standard batter y requires about 3.5 h ours to become fully c harged and provides up to 3.5 hours of act ive se rvice t ime or 21 hour s of standby time. • The extend ed batt ery pro vides up t o 4.25 hou rs of active service time or 30 hours of standby time.
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 15 C HAPTER 2 Overview of the Cisco Wireles s IP Phone 7920 The Cisco Wirele ss IP P hone 7920 pr ovides th e following fe atures: • Wireless acce.
16 78-145 64-03 Figure 2-1 Cisco Wireless IP Ph one 7920 74962 1 2 ABC 3 DEF 4 5 JKL 6 MNO GHI 7920 7 8 TUV 9 WXYZ PQRS 0 # 1 2 3 4 1 6 7 5.
Overview of the C isco Wireless IP Phone 7920 Cisco Wirele ss IP Phone 7920 for Cisco CallManager 17 1 or Left and righ t softkeys —Activa tes the item in the labe l abo ve the soft ke y . 2 Answer/ Send (gre en) key— Answers a call or di als a number .
18 78-145 64-03 Powering O n the Phone T o tur n the phone on, press and hold the key for two to thr ee se conds. T he phone au thenti ca tes, then associates with a wireless access point, and connects to the I P tel ephony net work.
Overview of the C isco Wireless IP Phone 7920 Cisco Wirele ss IP Phone 7920 for Cisco CallManager 19 Main Sc reen and Display Indicators Figure 2-2 shows the i cons that di splay in the main screen in standby mode.
20 78-145 64-03 Shortcu t Keys f or Phone Functions The phone ke ypad provides the following short cuts to frequentl y used functions. Shortc ut Key Function N otes Loc ks or unlocks the phone keypad Press and hol d t he key . The icon displays at the top of the M ain screen .
Overview of the C isco Wireless IP Phone 7920 Cisco Wirele ss IP Phone 7920 for Cisco CallManager 21 Tips • T o make t he phone vibrate and ri ng, use t he Profiles menu. See the “ Option s for Pr ofile Settings” section on page 54 for information.
22 78-145 64-03 Document Co nventions T o s implify the inst ructions for using ph one feat ures and for changing phone setti ngs, this guid e uses t he following convention s and terms.
Overview of the C isco Wireless IP Phone 7920 Cisco Wirele ss IP Phone 7920 for Cisco CallManager 23 Usin g the Phone Menus The phone menus provide access to phone features and settings. Wh en you pre ss Menu , the name of th e first menu displays on your phone screen with a s et of overlapping t abs for t he ot her phone menus.
24 78-145 64-03 Setting th e LEAP Username and Password When po wering on your phone for the first time , you might need to s et your LEAP user name and passwo rd. Y our administr ator c an provid e LEAP in for mation . Y ou must access the Ne twork Conf igur ation me nu and navigate to th e 802.
Overview of the C isco Wireless IP Phone 7920 Cisco Wirele ss IP Phone 7920 for Cisco CallManager 25 4. Scroll to User name or Password and press Select . 5. Press Edit and enter your us ername or password. See the “Ente ring and Edi tin g T ext” sec tion on page 25, fo r assist ance.
26 78-145 64-03 Figur e 2-3 Symbo l T able Delete th e last character Pre ss Clear once to dele te the las t character or number in the string. Delete the entire stri ng Press and hold Clear to dele te the entire te xt or number str ing. Use upper case characters Press to swit ch between uppercase and lowercase .
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 27 C HAPTER 3 Basic Call Handlin g Basic call-handling tasks such as placing, an swering, transfer ring, and confere ncing calls are avail able to most phone us ers. Placing Cal ls If you want to... Then.
28 78-145 64-03 Tips • If you make a mistake whil e ente ring a p hone number , press Clea r to erase one or more digits. • T o r edial the las t numbe r , you can als o p ress two tim es. Redial a number from the list of previously placed calls Press to display t he list .
Basic Call Handling Cisco Wirele ss IP Phone 7920 for Cisco CallManager 29 Answering and End ing Calls Muting Calls T o t urn of f t he micro phone on your phon e, you can use the M ute f e atur e. If you want to... Then... Answer a call Press and rel ease (green ke y) to connect to the incoming cal l.
30 78-145 64-03 Adjusting the Spea ker Volume Tip T o m aint ain the s pea ker volume adj ust ment af te r powering off t he phone, see the “Change the speake r volume for the ac tive pr ofi le” sect ion on page 57. Figure 3-1 Adjusting the Speak er V olum e If you want to.
Basic Call Handling Cisco Wirele ss IP Phone 7920 for Cisco CallManager 31 Placing Cal ls on Hold Y ou can have only one ac tive call at a t ime, so you must place call s on ho ld whi le you answer another call. Tip A void putting a confer ence call on Hold because activating Hold usually generates music.
32 78-145 64-03 Transferr ing Ca lls Y ou can transf er a c onnec ted call er to anot her party by using the T r ansfer feature. T he target is the number that recei ves the transfer red call. If you want to... Then... T ransfer a cal l without talking to the transfer recipient During a call, pr ess or to switch to Tr n s f e r and press it.
Basic Call Handling Cisco Wirele ss IP Phone 7920 for Cisco CallManager 33 Making Confer ence Calls Confer ence calling allows from three to si xteen parties t o par ticip ate s imult aneousl y in a c all. Y ou r Cisco IP Phone supports several types of confer ence calls dependin g on yo ur co nfigu ration.
34 78-145 64-03 Tip The number of parti es that you c an ad d to a conferen ce ca ll is s et b y your sy stem adm inistr ato r . Making Meet-Me Conf erence Calls A Meet-M e c onfer ence al lows partic ip ants t o dial a Meet-Me conferenc e number at a pre-determined time to joi n the c onference call.
Basic Call Handling Cisco Wirele ss IP Phone 7920 for Cisco CallManager 35 Tips • A Meet-Me con ference cal l requires a speci al con fe r en ce n u mb er t h a t yo ur sy s te m administrator preconf igures f or th is purpos e. • Y ou do not need to press Confrn to co nnect to a Meet-M e conference call.
36 78-145 64-03 Tips • Enter the Call Forwar d All target number exactly as you would dial it, including any access cod es or area codes. • Y ou must configure call forw arding for each line on your phone. If you want to... Then... Set up call forwarding on your primary lin e Pres s or to sw itc h to CFwdAll.
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 37 C HAPTER 4 Using Adv anced Call Fea tures Advanced call handl ing tasks require acc ess to spe cial features. Y ou r system admini strat or might confi gure these featu res for yo ur phone depe nding on your call-handling needs and work envir onment .
38 78-145 64-03 Tips • If the screen does not display a call park number , then the Call Park feature is not availabl e for your phone. • Y ou have a limit ed amount of time to retrieve the parked call befor e it reverts to ringing at its original destinat ion.
Using Adva nced Call Fea tures Cisco Wirele ss IP Phone 7920 for Cisco CallManager 39 Tip If several ca lls come in whe n you act ivate Pic kup or Group Pickup, the first unanswer ed call rings at your phone. Understand ing Sh ared Lines Y our system administrator might give you a “shared” line.
40 78-145 64-03 • One person appli es a shar ed li ne to m ultiple phones—For exampl e, your shared lin e, 23456 , applies to your wi rele ss IP phone and to your office de sktop phone. An incoming ca ll to 23456 rings on your desk and on your wireless IP phone, and you can use e ither pho ne to answer t he cal l.
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 41 C HAPTER 5 Using the P hone B ook and Speed Dia l Feature s Y our Cisco Wireless I P Pho ne 7920 co mes with a personal phone b ook f eatur e. Y ou can us e the Directory menu to view p hone book ent ries, to add or edit phone b ook e ntri es, and t o s et up speed- dial numbers.
42 78-145 64-03 Adding or Changi ng Entries in th e Phone Book Y ou can add a n ew phone boo k entr y or c hange an existing entr y by using the Directory me nu. Y ou must enter the p hone number f or each phone boo k entr y exactly as you would dial the numbe r .
Using th e Phone Book and Sp eed Dial Fea tures Cisco Wirele ss IP Phone 7920 for Cisco CallManager 43 Figur e 5-1 Phone Book Entry 1 Contact perso n’ s n ame 2 Office p hone numbe r e ntry 3 Home phone number e ntry 4 Cellular phone n umber e ntry 5 E-mail address entr y If you want to.
44 78-145 64-03 Add a new phone book entry Choose Me nu > Directory > Add . The screen di splays as s hown in Figu re 5- 1. Scroll to the en try item and press Select . Enter the name or ph one number by following ins tr uctions in the “Enteri ng and Editing T ext” sect ion on page 25.
Using th e Phone Book and Sp eed Dial Fea tures Cisco Wirele ss IP Phone 7920 for Cisco CallManager 45 Tip When adding external phone numbers, enter your external acce ss number , such as 9, and the entir e telephone number , includi ng 1 and t he area cod e.
46 78-145 64-03 Figure 5-2 Speed Dial M enu If you want to... Then... Access the Speed Dial menu Pres s Menu and select Dire ctory . Scroll to and sel ect Speed Dial . The Speed Dial hot ke ys display as shown in Figure 5-2. Check marks ap pear when the Speed Dial numbe r hot keys already have assigned p hone numbers.
Using th e Phone Book and Sp eed Dial Fea tures Cisco Wirele ss IP Phone 7920 for Cisco CallManager 47 If you want to... Then... Assign a phone number to a Speed Dial hot key . Choose Menu > Directory > Speed Dial . Scroll to an available Speed Dial numbe r hot key and pres s Det ail .
48 78-145 64-03 Tips • Y our screen displays the firs t few names f or speed-dial numbers s et u p on the U ser Opt ions web page.T o make a call from your s peed dial lis t, scroll to the n ame an d pr ess .
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 49 C HAPTER 6 Using Voic e Messag ing and Call Hist ory Logs The Cisco Wireles s IP P hone 7920 main me nu provides access to the voice messaging ser vice and to call history logs.
50 78-145 64-03 Tips • For accurat e and det aile d info rmati on abo ut using your voice messaging service, refer to the documentation f or your voice mes saging sys tem. • Y our system adminis trator will provide a d efault passw or d f o r you r voic e me ss ag ing ser v ice.
Using V oice Me ssaging and C all History Logs Cisco Wirele ss IP Phone 7920 for Cisco CallManager 51 If you want to... Then... View a call that you missed Press Menu, then press to select Call History . Scrol l to and se lec t Misse d Ca lls . Scroll t o the appropriat e number , then pres s Detail to see information about t he call.
52 78-145 64-03 Tip After you e rase t he ca ll histor y , all logs in the Call History menu are em pty . Dial a number from the Placed Calls list Select the numbe r that you want to red ial. Pres s Edit Dial to change the numbe r , if necessary . Pres s to dial the numb er .
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 53 C HAPTER 7 Using and C hanging Prof iles The Cisco Wireles s IP P hone 7920 c omes with predefined prof iles th at allow you to quic kly ch ange rings and tones on your phone. Y ou can choose between the foll owing p rofiles for dif ferent wor k environments.
54 78-145 64-03 Options f or Profi le Sett ings Y ou can choose a profile from the Profiles menu and use the default s ettings, or you can adju st the settings to m eet your n eeds. For example, you can choose the Normal profile and change the W ar ning T one f rom T one to Vibrate.
Using a nd Changin g Profi les Cisco Wirele ss IP Phone 7920 for Cisco CallManager 55 Configuri ng Profile s Y ou can activate a profile, then you can adjust the settings f or th e pro file.
56 78-145 64-03 Change the ring volum e for th e active profile Choose Menu > Profiles , then select the active profile. Scroll to and select Rin g V olume . Press to increase the vo lume or to decr eas e th e volum e. Pr es s Back to make the cha nge .
Using a nd Changin g Profi les Cisco Wirele ss IP Phone 7920 for Cisco CallManager 57 Tips • If the phone det ects a weak si gnal or a low battery , it dis plays warning messages and sends the warning tone or vibration. • A check mark di sp lays ne xt to t he ac ti ve pro file sett ing.
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Cisco Wirele ss IP Phone 7920 for Cisco CallManager 59 C HAPTER 8 Customizing Pho ne Settings and View ing Phone Status Y ou can personalize your phone by adjusting phone setti ngs such as rin g tones and scre en mess ages. Y ou can secure access to your phone by e nabling the phone lock f eature.
60 78-145 64-03 Changing Ring Tone Settings T o acc ess phon e set tings, press Me nu, then press or to s witch t o t he Phone Se ttings menu. Select Phone Settings and the list of phone setting options appear .
Customizing Phone Settings and Viewing Phone Status Cisco Wirele ss IP Phone 7920 for Cisco CallManager 61 Changing Phone Display Settings Choo se Menu > Phone Sett ings to change settings that control the ph one s creen and dis played i nfor matio n.
62 78-145 64-03 Changing Phone Access Settings Choo se Menu > Phone Settings menu to change t hese settings that contr ol access t o the phone and pho ne records . If you want to... Then... Require the use of a password to unlock the phone when powering it on Scroll to and sel ect Phone Lock , then scroll t o and select On/Off .
Customizing Phone Settings and Viewing Phone Status Cisco Wirele ss IP Phone 7920 for Cisco CallManager 63 Tip s • If you e nable the Phone Lo ck featur e and have not changed the password, enter 1 2345 (d efault password) to u nloc k the pho ne.
64 78-145 64-03 Viewing P hone Stat us For troubleshoot ing purposes, you might need to view the so f twa re , fi rmw are , an d ha r dw ar e re le as es o n your phone that are descri bed in th e table bel ow . If you want to... Then... View the Phone Status Options Pres s Menu and pr ess or to switch to the P hone Se ttings menu.
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 65 Cisco One -Year Limite d Hardware Warr anty Terms There are special terms applicable to your hardware warranty and various s ervices that you can u se during the warranty period.
66 78-145 64-03 c. Click Go . The Cisco Li mited W ar ranty an d Sof tware License page from t he Inf ormation Packet appears. d. Read the docume nt online , or c lick the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Cisco Wirele ss IP Phone 7920 for Cisco CallManager 67 Y ou can also contact the Cisco service an d support website f or assistance: http://www .cisco.
68 78-145 64-03 To Rec e iv e a Retur n M ateri als Autho rizat io n (RMA) Number Contact the company from whom you pu rchased the product. If you p urchase d t he produc t d irect ly from Cisco, contact your Cisco Sales and Service Represen tative. Comple te th e inform at ion b elow , and ke ep it f or ref er e n c e.
An important point after buying a device Linksys 7920 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Linksys 7920 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Linksys 7920 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Linksys 7920 you will learn all the available features of the product, as well as information on its operation. The information that you get Linksys 7920 will certainly help you make a decision on the purchase.
If you already are a holder of Linksys 7920, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Linksys 7920.
However, one of the most important roles played by the user manual is to help in solving problems with Linksys 7920. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Linksys 7920 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
