Instruction/ maintenance manual of the product 2455B002 Canon
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Back Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C User Man ual Document S canne r ♦ Please read this m anual before operating this scanner .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 2 International ENERGY ST AR ® Office Equipment Program As an ENERGY ST AR ® Partner , Canon Electronics Inc. has determined that this machine meets the ENERGY ST AR ® Program guidelines for energy efficiency .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 3 Thank you for pur chasing the Canon DR- 2010C/DR-2510C D ocument Scanner . Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many fu nctions.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 4 Scanning Documents That Include Both Color an d Black- and-White Pages .... ................ ................ ................... ............... ................ ........
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 5 Chapter 1 Before Using the Scanner 1. Important Safety Instr uctions ........... ............. ............. .............. ... 5 Installation Location .... ..............
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 6 • Avoid exposing the scanner to rapid changes in temp erature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the sca nner .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 7 WARNING Note the following precautions whenever using the scanne r . Failure to do so may result in a fire or electric shock. • Never use alcohol, benzene, paint thinne r , ae rosol sprays, or any other highly flammable substance near the scanner .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 8 • When disposing of this sca nner , be sure to follow all local ordinances and laws or consult with the retail er who sold you the scanner . The main features of the DR-20 10C/DR- 2510C docume nt scanner are descr ibed below .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 9 Auto Color Detection The scanner detects whether the scanned document is in co lor or black and white, and saves the image accordingly . Folio Scan Y ou can scan folded documents .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 10 This section describe s the name and fu nction of each part. Make sur e to read this section and familiarize yourself with the parts of the scanner before using the scanner .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 11 Chapter 2 Setup 1. Scanner Syst em Require ments .............. ............. .............. .......... 11 2. Installing the Software ................ ............. .....
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 12 IMPORT ANT • If you do not know the requirements for your computer system, contact the store where you purchased the comp uter or the manufactu rer of the computer for mo re information.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 13 Follow the procedure be low to install the software. IMPORT ANT • Install the softwar e before connecting the scanner to the comp uter . • Log on to Windows as an Administrator .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 14 7 When the driver installation is complete, click [Finish]. 8 Click [Next]. 9 Read the license agreement → click [ Y es] to accept it. 10 Confirm the installation lo cation → click [Next].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 15 13 When the User Manual installati on is complete, click [ Finish]. 14 Click [Exit] to finish installing the software. 15 Remove the DR-2010C/DR- 2510C Setup disc from the CD- ROM drive.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 16 3 Connect the plug of the AC adapter to the power connector on the back of the scanner .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 17 3 Windows automatically recognizes the DR-2010C/DR-2510C as n ew hardware. NOTE If you set the power switch on the ba ck of the scanner to [AUT O], the scanner is linked to be automaticall y turned ON/OFF in accordan ce with the power of the computer .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 18 Chapter 3 Basic Operation 1. Documents .... ............. ............. ............. .............. ............. ..... 18 2. Preparing the Scan ner ............. ......
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 19 IMPORT ANT A document must meet the following criteria to be scannable: • When scanning multiple documents of different sizes, place the documents so that they cover the entir e span of the feed r ollers.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 20 Prepare the document fe ed tray accor ding to the pa per size and typ e. Open the document feed tray. Open the document eject tray . NOTE • Documents can be scanned with th e document eject tray closed.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 21 There are two methods for feed ing documents, the Page Sep aration mode and Bypass mode. Feeding pages con tinuously from a sta ck of documents p laced in the feed tray is called the Page Sep aration mode.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 22 5 Adjust the document gu ides to fit the width of the document. NOTE Before scanning, make sure th at the document is not c url ed or creased, and that it is placed in the feed tray correctly .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 23 When scanning multiple pag e documents that are fast ened together , such as invoices, place the documents so that th e edge that is fastened together is facing down. 1 Switch the feed selection lever to (Bypass).
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 24 3 Place the card hor izontally , with the re verse side facing you, and the top of the card facing down. CAUTION If you place cards to be fed vertically , they may not be ejected properly , and cards that get jammed may be damaged when you remove them.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 25 NOTE • When scanning folded documents, switch the feed selection lever to (Bypass). • When placing folded docu ments, place the document into the scanner so that the fold is on the right si de.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 26 2 From the [Scan] menu, select [Select Scanner]. 3 Select [CANO N DR-2510C] or [ CANON DR-201 0C] → click [OK]. NOTE If [Canon DR-2510 C] or [Canon DR-20 10C] is not display ed in the list of scanners, re-install the ISIS/TWAIN dr iv er (See "2.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 27 9 Specify the file name and the file type for saving the image data → click [Save] to start scanning. * When there are no more pages of th e document to scan , scanning stops, and the Continue Scanning dialog box is displayed.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 28 2 Register the job. For in for mation on registering jobs, see Chapter 5, "Job Registration T ool Settings." NOTE • Y ou can register jobs from No. 01 to No. 10.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 29 c Start button If Feeding Option is set to [Panel-F eeding], cli cking this button starts scanning. d Stop button Stops scanning. e Job display When the Start and Stop functions are assigned to the job buttons, [Start] and [Stop] are shown here.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 30 Scanning Different Sized Documents T ogether Y ou can set the scanning condi tions to scan different sized documents, such as L TR and LGL documents, together , whil e detecting the correc t size of the document.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 31 Deskewing Documents Y ou can set the scanning co nditions to detect slan ted document pages and straighten the scanned images. Click the [Basic] tab in the settings dial og box, and then sel ect the [Deskew] check box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 32 Creating Smaller Files Y ou can set the scanning co nditions to save the scanned im age as a PDF file with a high compression rate, so that the file size is smaller . Click [PDF File] in the [Options] menu of CapturePerfect 3.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 33 • T o create separate files for each batch of documen ts during continuous scanning Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box, and click [Auto] in [Batch Separati on].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 34 3 Remove the jammed document from the document feeding side or document ejecting side. IMPORT ANT Make sure to pull th e document out care fully, without applying too much force.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 35 The length of documents that can be scanned with the DR-2010C/DR-2510C is normally 14.02" (35 6 mm), but you can scan do cuments up to 39.2" (1000 mm) long by setting the scanner to th e Long Document mod e.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 36 4 Click the [Maintenance] tab → [Long Docum ent Mode (1, 000 mm)]. 5 Click [Apply] → [OK].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 37 Chapter 4 ISIS/TW AIN Driver Settings 1. Before U sing the Scanne r ......... .............. ............. ............. ........ 37 2. ISIS/TWAIN Driver Prope rties Dialog Box .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 38 NOTE If [Canon DR-2510 C] or [Canon DR-20 10C] is not display ed in the list of scanners, reinstall the ISIS/TWAIN driver . (See "Chapt er 2 Setup - 2. Installing the Software," on p.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 39 NOTE If you are using a TW AIN driver , the two extra s ettings below are displayed on the [Basic] tab and [Image processing] ta b.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 40 The following tab functions are par tially disabled according to the selecte d mode.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 41 - [Mode in case of binary] Select the scanning mode when a pa ge is detected as black a nd white. - [Brightness] This setting adjusts the brightness wh en [Adva nced T ext Enhancement] or [Advanced T ext Enhancement II] is select ed with the Black a nd White mode.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 42 This section describes the proced ure for setting the resolu tion for scanning. 1 In the ISIS/TWAIN driver properti es dialog box, click the [Basic] tab → select the resolution for s canning from th e [Dots per inch ] drop-dow n list.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 43 - [Skip Blank Page] As each document page is scanned, the scanner detects whether it is blank, and if so, the image is not saved. y Selecting [Skip Blank Page] enables th e [Setting] button, which opens the [Blank Skip Setting] d ialog box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 44 This section describes the procedur e for setting to reduce the moire effect (a shimmering, wavy pattern) that may appe ar when scanning co lor documents or scanning in grayscale.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 45 Scan Area Dialog Box (TW AIN Driver) This dialog box appears wi th application programs that display the [Scan] button in the Properties dial og box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 46 This section describes the procedur e fo r adjusting the brightness an d contrast for scanning.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 47 This section describe s the procedure for adjusting the gamma level for scanning documents. 1 In the ISIS/TWAIN driver properties dialog box, cl ick the [Brightness] tab → click [Gamma].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 48 This section describes the procedur e for adjusting the contours of the scann ed image. 1 In the ISIS/TWAIN driver proper ties dialog box, c lick the [Image processing] tab → adjust the [Edge em phasis] slider to ad just the contours of the scanned image.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 49 This section describes the procedure for automatically correc ting the orientation of the text when scanning. 1 In the ISIS/TWAIN driver proper ties dialog box, c lick the [Image processing] tab → select the [T ext Orientation Recognition] c heck box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 50 This section describes the procedur e for setting to omit borders and rule d lines of a specified color (red, green, or blue) from th e scanned image.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 51 This section describes t he procedure for s etting the system recovery method used by the scanner wh en document feed ing stop s due to a paper jam or othe r error during sca nning.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 52 This section describes the procedur e for selecting the method for feeding documents. 1 Click the [Others] tab → s elect the document feeding method in [Feeding Option].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 53 This section describes the proced ure for checking a scanned image and adjusting the brightness an d contrast accordingly . 1 In the ISIS/TWAIN driver properties dialog box, click the [Others] tab → select the [Prescan] check box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 54 This section describes the procedur e for registering specified scanning conditions. 1 Specify the scanning conditions as necessar y on the [Basic] tab, [Brightness] tab, [Image processing ] tab, and [Others] tab of the ISIS/TWAIN driver pr operties dialog box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 55 Chapter 5 Job Registration T ool Settings 1. Starting th e Job Regist ration T ool ...... ............. ............. .............. .. 55 2. Job Registration T ool Settings Dialog Box .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 56 The Job Registration T ool Settings dialog box pr ovides access to the [New/Editing] dialog box and the [Admin ] dialog box, and the [New/Editing] dialog box provides access to the function setting dia log boxes.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 57 Start Stop No Scan Job Settings Common to Each Function Job Number [No. 1 to No. 10] Displays the selected job button number . Settings are regist ered to the job button with the displayed number .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 58 Scanner setting When the [Save as file], [Print], or [Attach to E-mail] function is selected in the [Function] box, scanner settings are en abled, and you can press the [Setting] button to specify scanner settings.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 59 TIFF Settings Dialog Box [Multi-tiff setting] Select the method for sav ing image files wh en scanning multi- page documents. y Select [Single page] to save each page in its own image file.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 60 Settings to Print Scanned Images [Printer] Shows the printer to use for printing im age s. Click [Printer setting] to change the printer settings. [Print format ] Select whether to resi ze images fo r printi ng.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 61 [Capacity Observed Folder] Specify a folder to m onitor for available space. [Warning Size] Enter the maximum total size for all files saved to the specified folder .
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 62 Chapter 6 Maintenance 1. Regular Mainte nance . ............. .............. ............. ............. ........ 62 Cleaning the Sc anner ......... ................ ....
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 63 If scanned images contain streaks, or if the scanned documents become dir ty , the sensor glass or rollers ins ide the scanne r may be dirty. Clean them periodically . 1 Open the document feed tra y (See p.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 64 6 Clean the e rollers by wiping the exposed part wi thout turning them. 7 Wipe the document holding guide wi th a cloth that has been dampened with water and thoroughly wrun g out.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 65 T o clean or replace the feeding ro ller , retard roller , or document holding guide, remove and then attach the parts as described in each respective section. CAUTION Do not use excessive force when removing or attaching the roller s and document holdin g guide.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 66 3 Open the roller cover on the main unit by plac ing your fingers in the grooves and pulling it down. 4 Lift up the roller fixing lever ( c ), and slide it to the left ( d ).
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 67 4 Close the roller cover . M ake sure that the cover is completely closed by pushing until you hear a cl ick. 5 Close the front unit by gently pushing it up on both sides un til it clicks into place.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 68 3 Grasp the ends of the roller cover inside the front unit and pu ll it down to open it. 4 Lift up the roller fixing lever ( c ), and slide i t to th e right ( d ). 5 Remove the retard roller by moving it to the right to detach it from its shaft, and pull it out.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 69 4 Close the roller cover . M ake sure that the cover is completely closed by pushing until you hear a cl ick. 5 Close the front unit by gently pushing it up on both sides un til it clicks into place.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 70 After replacing the feed rollers, open th e counter settings dialog box an d reset the counter . 1 From the Windows task bar , click [Start] → [Control Panel]. 2 Double-click [Printers and Other Hardware] in the working field → click [Scanners and Cameras].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 71 5 Click the [Maintenance] tab → [Reset]. 6 Confirm that the counter for the selected roller is set to 0 → click [OK].
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 72 Chapter 7 T roubleshooting 1. T roublesho oting ...... ............. ............. ............. .............. .......... 7 2 2. Uninstalling Softwar e ............ ....
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 73 × Slow Scanning Speed The followi ng proble ms might cause the scanning speed to be slow.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 74 For information on removing jammed documents, see "Clearing a Paper Jam," on p. 33. × Saved Image Files Do Not Open When image files saved by CapturePer f ect 3.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 75 If the ISIS/TWAIN driver , Job Registration T o ol, or CapturePerfect 3.0 ar e not operating normally , follow the procedure below to uninstall them. Then, re-install the software from the DR-2 010C/DR-2510C setup disc (See "2.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 76 2 Click [Y es] in the [DR-2510C Setup] / [DR-20 10C Setup] dialog box. NOTE T o remove the Job Registration T ool, clic k [Y es] in the [Confirm File Deletion] dialog box.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 77 Chapter 8 Appendix Specifications............ ............. ............. ............. ................ ........ 77 Specifications .............. ................ ......
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 78 AC Adapter (100 to 240 V type) Exchange roller kit (pr oduct code: 2445B001) Kit to replace the rollers (r etar d roller , feeding roller) and document ho lding guide.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 79 External Dimensions 11.7 " ( 298mm) 19.5 " ( 490mm) 6.3 " ( 160mm) 6.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 80 FCC REGULA TIONS (For 120 V model) Document Scanner , Model M11065/M11064 This device complies with Part 15 of the FCC Rules.
Back Previous Page Next Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 81 INDEX A AC Adapter ........... ................ ................ ............... ................... ................ ............. 6 B Batch Separation ............... .
Back Previous Page Contents DR-2010C / DR-2510C DR-2010C / DR-2510C 82 L Load limit mark .... ................ ................ ............... ................... ................ ........... 21 Long Docum ent mode ...... ............... ............
An important point after buying a device Canon 2455B002 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon 2455B002 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon 2455B002 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon 2455B002 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon 2455B002 will certainly help you make a decision on the purchase.
If you already are a holder of Canon 2455B002, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon 2455B002.
However, one of the most important roles played by the user manual is to help in solving problems with Canon 2455B002. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon 2455B002 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
