Instruction/ maintenance manual of the product Router 3016 3Com
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http://www.3com.com/ Router 3000 Installation Guide Router 3012 Router 3013 Router 3015 Router 3016 Part No. 10014206 Published September 2003.
3Com Corporation 350 Campus Drive Marlbor ough, MA 01752-3064 Copyright © 2003, 3Com C orporation. All rights reserv ed. No part of th is documentation may be r eproduced in any form or by any means or used to make any deri vative work (such as translat ion, transformation, or adaptation) without written perm ission fr om 3Com Corporation.
C ONTENTS A BOUT T HIS G UIDE Conventions 5 O VERVIEW Router 301 2 7 Router 3013 and Ro uter 3015 11 Router 301 6 14 P REPARING TO I NSTALL THE R OUTER Safety W arnings 19 General Site Requirement s 1.
T R OUBLESHOOTING The Power LED is Off. 55 Nothing is Displayed on the T erminal after Power -On 55 Illegible Characters Display on the T erminal after Power -On 56 O PTIONAL C ABLE S PECIFICATIONS Co.
Convention s 5 A BOUT T HIS G UIDE This guide describes the 3Com ® Router 3000 series routers and how to install hardwar e, configure and boot software, and maintain software and har dwar e. This guide also pr ovides troubleshooting and support information for your router .
6 C HAPTER : A BOUT T HIS G UIDE.
1 O VERVIEW The 3Com ® Router 3000 series routers provide the following types of interfaces: ■ Ethernet interface ■ Synchronous/asynchr onous serial interface ■ Auxiliary (AUX) port ■ ISDN BRI S/T and U port ■ CT1/PRI port These features allow you to combin e the various technologies, such as PSTN/ISDN, FR (Frame Relay), X.
8 C HAPTER 1: O VERVIEW Figure 2 illustrates the back panel of the Router 3012. Figure 2 Back Panel of the Router 3012 System Specifications Ta b l e 1 lists system specifications for the Router 3012. LEDs Ta b l e 2 lists and describes the LEDs on the front panel of the Router 3012.
Router 3012 9 Interface Attributes The Router 3012 provides a console port, an AUX port, a 10/100M Ether net interface and a synchronous/asynchronous se rial interface. The at tribut es of these interfaces are described in the following sections. Console Port Ta b l e 3 lists attributes of the console port.
10 C HAPTER 1: O VERVIEW Ethernet Interface Ta b l e 5 lists attributes of the Ether net interface. Synchronous/Asynchr onous Serial Interface Ta b l e 6 lists attributes of the synchron ous/asynchronous serial interface.
Router 3013 and Router 3015 11 Router 3013 and Router 3015 Figure 3 illustrates the Router 3013 and Router 3015 routers. Figure 3 Router 3013 and Router 3015 Figure 4 illustrates the back panel of the Router 3013 and 3015.
12 C HAPTER 1: O VERVIEW LEDs Ta b l e 8 lists and describes the LEDs on the front panel of the Router 3013 and Router 3015. Interface Attributes The Router 3013 an d Router 3015 provide a console port, an AUX port, a 10/100M Ether net interface, a synchronous /asynchronous serial interface, and an ISDN S/T or U port.
Router 3013 and Router 3015 13 AUX Port Ta b l e 10 lists attributes of the AUX por t . Ethernet Interface Ta b l e 11 lists attributes of the Ethernet interface. Synchronous/Asynchr onous Serial Interface Ta b l e 12 lists attributes of the synchronous/asynchronous serial interface.
14 C HAPTER 1: O VERVIEW ISDN S/T and U ports Ta b l e 13 lists attributes of the ISDN S/T and U ports. Router 3016 Figure 5 illustrates the Router 3016. Figure 5 Router 3016 Minimum baud rate (bps) 1200 1200 1200 1200 300 Maximum baud rate (bps) 64 k 2.
Router 3016 15 Figure 6 illustrates the back panel of the Router 3016. Figure 6 Back Panel of the Router 3016 System Specifications Ta b l e 14 lists system specifications fo r the Router 3016. LEDs Ta b l e 15 lists and des cribes the LEDs on the Router 3016.
16 C HAPTER 1: O VERVIEW Interface Attributes The Router 3016 provides a console port, an AUX port, a 10/100M Ether net interface, and a CT 1/PRI port. Console Port Ta b l e 16 lists attributes of the console po rt. AUX Port Ta b l e 17 lists attributes of the AUX por t .
Router 3016 17 Ethernet Interface Ta b l e 18 lists attributes of the Ethernet interface. CT1/PRI Port Ta b l e 19 lists attributes of the CT1/PRI port. Ta b l e 18 Attributes of the Fast Ethernet Interface Attribute Description Connector RJ45 Frame format Ethernet_II Ethernet_SNAP IEEE 802.
18 C HAPTER 1: O VERVIEW.
2 P R EPARING TO I NSTALL THE R OUTER Safety W arnings As you prepar e to install your router , consider the following safety guidelines: ■ Switch off the power supply befor e connecting the cables. ■ Keep the router far away from any heat sour ce.
20 C HAPTER 2: P REPARING TO I NSTALL THE R OUTER the router . If the equ ipment is always very hot, the aging process of insulating materials accelerates, which affects the r eliability of the r outer and even its operational lifetime. The requirements fo r the temperatur e and humidity of the router installation site are listed in Ta b l e 1 .
Preventing Lightning Damage 21 T o prevent damage caused by the static electricity , insure that: ■ The equipment is grounded ■ The equipment room is dust-proof ■ Adequate temper ature and humid.
22 C HAPTER 2: P REPARING TO I NSTALL THE R OUTER Workbench Requirements Whether you install the router in a cabinet or directly place it on the workb ench, it is necessary to ensure that: ■ There is spacing r eserved at the air inlet and outlet in the router so as to facilitate the ventilation of the r outer cabinet.
3 I NSTALLING THE R OUTER There ar e two ways you can install your router: ■ On a vertical surface ■ On a workbench Mounting the Router on a V ertical Surface The Router 3000 series routers can be.
24 C HAPTER 3: I NSTALLING THE R OUTER Figure 2 Hanging the Router on a V ertical Surface Installing the Router on a W orkbench T o in stall the router on a workbench, take the following precautions: ■ Make sure that the workbench is smooth and stable.
Connecting the Router to the Console Terminal 25 Figure 3 illustrates the power supply . Figure 3 Router 3000 Power Supply T o connect the AC power cord: 1 T ur n off the power to the router . 2 Connect the output of the power supply to the pow er input on the rear panel of the router .
26 C HAPTER 3: I NSTALLING THE R OUTER T o co nfigure the r outer through the console terminal: 1 T ur n off power to the router . 2 Select a console terminal — The c onsol e port can be either a standar d ASCII terminal with an RS-232 serial interf ace, or a PC.
Connecting the Router to the WAN 27 When connecting the router to a hub or a LAN switch, use the straight-through network cable. 3 Connect one end of the Ethern et cable to the appropriate Ethern et module on the rou t e r . 4 Connect the other end of the Ethernet cabl e to the Ether net interface of the Hub or the LAN switch.
28 C HAPTER 3: I NSTALLING THE R OUTER T o co nnect the AUX cable: 1 T ur n off power to the router . 2 Plug the RJ-45 connector of the AUX cable into the AUX port of the router . 3 Connect the DB-25 or DB-9 adapter of the AUX cable t o the serial interface of the analog modem.
Connecting the Router to the WAN 29 In general, the asynchronous serial interface is connected to a modem or a terminal adapter (T A) to act as the dial-up interface. In this case , it is unnecessary to determine whether the device is DT E or DCE, you must only select the appropriate baud rate.
30 C HAPTER 3: I NSTALLING THE R OUTER Figure 7 V .24 DTE Cable Assembly Figure 8 V .24 DCE Cable Assembly Figure 9 V .35 DTE Cable Assembly Figure 10 V .
Connecting the Router to the WAN 31 Figure 12 X.21 DCE Cable Assembly Figure 13 EIA/TIA-449 DTE Cable Assembly Figure 14 EIA/TIA-449 DCE Cable Assembly Figure 15 EIA-530 DTE Cable Assembly Use the following procedure to connect the synchronous/asynchronous cable to the SERIAL0 interface and the DSU/CSU device: 1 T ur n off power to the r outer .
32 C HAPTER 3: I NSTALLING THE R OUTER Connecting to the CT1/PRI Port The Router 3016 provides a CT1/PRI po rt that provides CT1 (channelized T1) access and Implements the ISDN PRI func tion.
Verifying the Installation 33 Figure 18 ISDN U Cable For pinout details of the ISDN cables, see Appendix A. T o connect the ISDN BRI port: 1 T ur n off power to the r outer . Caution: Identify the router model and the ISDN BRI mark on the port when making the connection.
34 C HAPTER 3: I NSTALLING THE R OUTER.
4 B OOTING AND C ONFIGURING THE R OUTER During the init ial configurati on of the r outer , you can use only the console or AUX port. This chapter describes how to connect the router to a local or r emote console terminal and how to set pa rameters at the console terminal.
36 C HAPTER 4: B OOTING AND C ONFIGURI NG THE R OUTER Figure 2 Connection Description Dialog Box Figure 3 Connect T o Dialog Box.
Setting the Parameters of the Console Termina l 37 Figure 4 Conn ection Properties Dialog Box 4 Set the following parameters: Bits per second — 9600 Data bits — 8 Parity — None Stop bits — 1 Flow control — None. 5 Click OK. The HyperT erminal dialog box displays, as shown in Figure 5.
38 C HAPTER 4: B OOTING AND C ONFIGURI NG THE R OUTER Figure 5 HyperT erminal W indow 7 Click the Settings tab, shown in Figure 6. 8 In the Emulation dropdown menu, select VT100 or Auto detect .
Powering on the Router 39 Powering on the Router Before you power on the router , verify that: ■ The connection between the power cord and ground wir e is secur e ■ The voltage of the power sup pl.
40 C HAPTER 4: B OOTING AND C ONFIGURI NG THE R OUTER * 3Com Router Boot Rom, V4. 60 ********************************** ********** Copyright(C) 2002-2005 by 3Com Cor poration, Inc. Compiled at 20:46:59 , Jul 25 20 03. Now testing memory...OK! 64M bytes SDRAM 8192k bytes flash memory Hardware Version is MTR 0.
Configuration Fundamentals of the Router 41 3 Configure the W AN interface of the router: ■ Configure the physical operating parameters (the opera ting mode o f the seria l interface, baud rate, and synchronous clock) of the interface accor ding to the transmission medium of the WAN.
42 C HAPTER 4: B OOTING AND C ONFIGURI NG THE R OUTER ■ Provides network diagnostic tools, such as T racert and Ping, to quickly diagnose the availability of the network. ■ Provides detailed debugging information to diagnose network faults. ■ The command line interpreter adopts fuzzy sear ch for the keywords of the command.
5 M AINTAINING THE R OUTER Softwar e Maintenance There ar e three types of files that the Ro uter 3000 routers manage: ■ BootROM program files ■ Application files ■ Configuration files Software maintenance for the r outer consists of upgrade, upload, and downlo ad of configuration f iles and application file s.
44 C HAPTER 5: M AINTAINING THE R OUTER Enter the Boot ROM password, if ther e is one, and pr ess Enter . The system will enter the Boot menu. The following information displays: Boot Menu: 1: Downloa.
Software Maintenance 45 7 Select Browse in the Send File dialog box, shown in Figure 1 , and select the application you want to download. Figure 1 Send File Dialog Box 8 In the Protocol dropdown menu, select Xmodem . 9 Click Send . The system displays the Xmodem file send dialog box, shown in Figure 2.
46 C HAPTER 5: M AINTAINING THE R OUTER 10 Restore the baud rate of the console terminal to 9600bps and repeat the disconnecting and reconn ecting of the terminal.
Software Maintenance 47 Figure 4 TF TP Server Dialog Box 7 Depending on your TF TP server interface, click on the icon or button, such as Options in Figure 4 to set the path for the application on your system. T o configure the router: 1 Enter the TF TP configuration status.
48 C HAPTER 5: M AINTAINING THE R OUTER As you configure these parameters, set the values so that: ■ The IP address of the TF TP server is the IP address of the PC connected to the Ether net port on the router . ■ The IP address and subnet mask are the same as the IP address and subnet mask of the LAN0 port.
Software Maintenance 49 Uploading and Downloading Applications and Configuration Files Using F TP Uploading files involves transfer ring them from a PC running the F TP clien t to a router running the F TP server , through the ro uter’ s Ether net interface.
50 C HAPTER 5: M AINTAINING THE R OUTER T o start the F TP server and se t the user name and pa ssword: 1 Set the authentication mode: 2 [3Com] aaa-enable 3 [3Com] aaa authentication-scheme login defa.
Software Maintenance 51 4 T o upload th e application or configuration files, enter the app ropriate path and file name at the followin g prompts: ftp> put local file remote file After the uploading is comp leted, the ft p> DOS prompt displays again.
52 C HAPTER 5: M AINTAINING THE R OUTER Maintaining Router H ard w a re In preparation for the maintenance of your r outer hardwar e, collect and have ready the following tools: ■ Phillips screwdriv.
Maintaining Router Hardware 53 Figure 7 Removing the Scr ews from th e Bottom of the Router Chassis Replacing the Boot ROM When a Boot ROM is damaged or when data that becomes corrupted because of a software failur e and cannot be corrected, it should be r eplaced.
54 C HAPTER 5: M AINTAINING THE R OUTER Closing the Router Chassis Cover T o prevent cables from being pr essed or cut off when you close the cover of the router chassis, r oll up all the cables and put them into the chassis before closing the cover .
6 T R OUBLESHOOTING The Power LED is Of f. If the power LED is off, verify that: ■ The power switch of the router is tur ned on. ■ The power supply sw itch is tur ned on. ■ The power cord of the router is connected properly . ■ The power supply su its the requir ement of the router .
56 C HAPTER 6: T ROUBLESHOOTING Illegible Characters Display on the T erminal after Power -On If the system operates normally after the system runs the power -on self-test (POST), the start-up in formation is displayed on the console terminal. If the configuration system has a fault, the terminal may di splay only illegible characters.
A O PTIONAL C ABLE S PECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 ser ies routers. P ins that are not described in the following tabl es are not connected. Console Cable Ta b l e 1 describes the Console cable pinouts.
58 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Ethernet Cable The Ethernet cable use s an RJ-45 connec tor and catego ry 5 twisted pair cab le. Ta b l e 3 describes straight-through network cable pinouts. Ta b l e 4 describes cr ossover network cable pinouts.
Serial Interface Cable 59 Serial Interface Cable V .24 (EIA/TIA-232) DTE Cable Pinouts Ta b l e 5 describes V .24 (EIA/TIA-232) DTE cable pinouts. V .24 (EIA/TIA-232) DCE Cable Pinouts Ta b l e 6 describes V .24 (EIA/TIA-232) DCE cable pinouts. Ta b l e 5 V .
60 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS V .35 DTE Cable Pinouts Ta b l e 7 describ es V .35 DTE cable pinou ts. V .35 DCE Cable Pinouts Ta b l e 8 describes V .
Serial Interface Cable 61 X.21 DTE Cable Pinouts Ta b l e 9 describes X.21 DTE cable pinouts. X.21 DCE Cable Pinouts Ta b l e 10 describes X.21 DCE cable pinouts.
62 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS EIA/TIA-449 DTE Cable Pinouts Ta b l e 11 describes EIA/TIA-449 DTE cable pinouts. 44 RXD/TXD- <- Transmit- 9 15 TXD/RXD+ -> Receiver+ 4 39 TXD/RXD- -> Receiver- 11 16 RXC/TXCE+ -> Timing+ 6 40 RXC/TXCE- -> Timing- 13 - Shielding sheath <--> Shielding sheath - T able 10 X.
Serial Interface Cable 63 EIA/TIA-449 DCE Cable Pinouts Ta b l e 12 describes EIA/TIA-449 DCE cable pinouts. EIA-530 DTE Cable Pinouts Ta b l e 13 describes EIA-530 DTE cable pinouts.
64 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS T1 Cable Ta b l e 14 describes T1 cable pinouts. ISDN Cable ISDN S/TInterface Cable Pinouts Ta b l e 15 describes ISDN S/T interface cable pinouts.
ISDN Cable 65 ISDN U Interface Cable Pinouts Ta b l e 16 describes ISDN U interface cable pinouts. Ta b l e 16 ISDN U Interface Cable Pinouts RJ45 Signal 1 - 2 - 3 - 4 Ring 5 Tip 6 - 7 - 8 -.
66 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS.
B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This chapter describes these services. Information contained in this chapter is correct at time of publication. For the most recent information, 3Com r ecommends that you access the 3Com Corporation World Wide Web site.
68 A PPENDIX B: T ECHNICAL S UPPORT Note: Y o u do not need a user name and password with Web browser so ftware such as Netscape Navigato r and Internet Explorer . Support from Y our Network Supplier If you requir e additional assistance, contac t your networ k supplier .
Support from 3Com 69 T elephone Support When you contact 3Com for assist ance, have the following information ready: ■ Product model name, part num ber , and serial number ■ A list of system ha rd.
70 A PPENDIX B: T ECHNICAL S UPPORT Returning Products for Repair Before you send a pr oduct directly to 3C om for r epair , you mu st first obtain an authorization number . Products sent to 3Com with out authorization numbers will be returned to the sender unopen ed, at the sender’ s expense.
Returning Products for Repair 71 Alternatively , you can obtain an RMA by calling or faxing one of the numbers in Ta b l e 2. Ta b l e 2 Fax Numbers for Return Authorization Numbers Country Telephone .
72 A PPENDIX B: T ECHNICAL S UPPORT Latin Americ a Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayma n Chile Colombia Costa Ri ca Curacao Ecuador Dominican Republic Guatemal.
An important point after buying a device 3Com Router 3016 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com Router 3016 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com Router 3016 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com Router 3016 you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com Router 3016 will certainly help you make a decision on the purchase.
If you already are a holder of 3Com Router 3016, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com Router 3016.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com Router 3016. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com Router 3016 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
