Instruction/ maintenance manual of the product HL-2150N Brother
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USER’S GUIDE Br oth e r Lase r P ri nt er HL-2 140 HL-2 150N HL-2 170W F or visually -imp aired users You can read this manual wit h Screen Reader ‘text-to-speech’ software. You must set up the hardwa re and i n s tall the driver before you can u se the printer.
i Using this guide Sy mbols used in this guid e W e use the f ollo wing i c ons thro ugho ut this U ser’s G uide: Wa rning s tell yo u what to do t o preven t poss ible pe rson al injur y. Electri cal Haza rd icons alert you to a p ossibl e electr ical sh ock.
ii Safety prec aution s To use t he p rint er safe ly Ple ase k eep t h ese ins truc tions f or la t e r refere nce and re ad them be fore attempt ing a ny ma inte nance. If you DO NOT follo w these s afety instructi ons, there is a possi bility o f a fire, e lect rical sh ock, b urn or suffo cati on.
iii Afte r you have just u s e d the pri nter, some i nternal parts of t h e printe r will be e xtremely h o t . When you open the front or back cove r (back o utput t r a y) of th e prin te r, DO NOT touch the shaded p arts shown in the illus tration .
iv Trade m ar ks Th e Brot her log o is a regis ter ed trade mark of Brothe r Indu stries , Ltd. App le, the Apple Log o, Ma cinto sh a nd T rueTy pe are r egis tered t rade mar ks of App le Inc .
v Tabl e of Co nte nt s 1 About this Printer 1 What is i n the box? ..... ..... .... ..... ..... ....... ..... .... ..... ..... ....... ..... .... ..... ..... ..... .... ..... ..... .... ........ . ... ..... ....... ..... ....1 Int e r face cabl e . .
vi Toner cartr idg e ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ... .. .... ..... ..... ..6 1 Drum uni t .... ..... ..... ..... .... ..... ..... .... ........ .... .
vii C Append ix (for USA and Cana d a) 122 Broth er numb e rs .... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... .... ..... ..... ..... . ... ..... ..... ..... ..122 Importan t informa t ion: regulations .
1 1 1 What is in the box? 1 When you unpack th e printe r , ma ke su re that y ou have a ll of the foll o win g p arts. I nterfa ce cable 1 The int erfa ce c abl e is not a s t andar d ac ce sso ry. Purc hase the appr opr iate ca ble for the inte rf ace yo u are usi ng.
About t his Pr i nter 2 1 Fro nt v iew 1 1 Face-down output tray support flap 2 (support f lap 2) 1 2 Face-down output tray support flap 1 (support f lap 1) 3 Control pa nel 2 4 Manual feed pa per gui.
About t his Pr i nter 3 1 Ba ck vi ew 1 1 B ack cover ( bac k outp ut tray ) 2 AC pow er connect or 3 HL-2150N / HL- 2170W: Network s t atus LEDs (Lig ht Em i t ting Diodes) 4 HL -21 50N / HL-21 70W :.
About t his Pr i nter 4 1 Positioning the pri nter 1 Re ad th e follow ing be fore yo u use the print er. Po wer supply 1 Use the pr inter w ithin t he rec omm ende d pow er rang e. Th e pow er cord, includi ng e xtensio ns, sh ould b e no long er tha n 5 met ers (16.
5 2 2 About paper 2 Type and si ze of pape r 2 Th e print er load s paper from t h e insta lled pa per tra y o r the ma nual fee d slot . Th e nam es for the paper tray s in t h e printer d river an d.
Pri n ti ng Methods 6 2 1 Legal size pap er is not av aila ble i n some re gion s outsid e the USA an d Canad a. Recomme nded pap er 2 Before you buy a lot of p aper, test a smal l qua ntity to make sur e that th e p aper is suitab le. Use paper that is made for plai n- p aper copying.
Pri n ti ng Methods 7 2 Types o f envelope s 2 Mo st env elop es will be suitab le for yo ur print er. Ho wever , som e envelo pes m ay h ave f eed a nd prin t quality problems due to th e way th ey have been made.
Pri n ti ng Methods 8 2 Un print able ar ea 2 Th e area o f the paper th at cann ot be p rinte d on is sh own in th e tab le belo w: Po rtra it 2 Landsc ape 2 A4 Le tter Legal B5 ( ISO) Execut ive A5 A6 B6 1 4.23 mm (0.1 6 in.) 4.23 mm (0. 16 in.) 4.23 mm (0 .
Pri n ti ng Methods 9 2 Printing meth ods 2 Pr intin g on pla in pa per and t ran sparen cies 2 Printing on pl ain pap er and tr ansparenc ies fro m the pap er tr a y 2 (F or t he r ecom men ded paper to use, see Abou t pape r o n page 5 .) a Pull th e p a per tra y com pl e t e ly o ut of the printer.
Pri n ti ng Methods 10 2 Note Fo r Lega l size pa per, p ress t he relea se but ton in the bottom of the paper t ray a nd th en pull o ut the ba ck of the p ape r t ray . ( Lega l s iz e pa per is n ot av ai lab le in som e re gio ns. ) c Put paper in th e t ray, and make sure that the paper i s below the maxi mum paper mark ( 1 ).
Pri n ti ng Methods 11 2 e Lift u p the support fl ap 1 (1) to prevent p a per from slid ing off th e face-down outp ut tray . f Choose the foll o win g from the prin ter dri ver: Paper S ize ..... ....... ........ ....... . (1) Media Type ........ ..
Pri n ti ng Methods 12 2 Macintos h ® printer dr iver g Send th e pr int data to t he printer. Note • T he E rror LE D on t h e cont rol pa nel w ill light up to in dicate No pape r i f the power swi tch is turned on b efore you put paper or transparencies in the tr a y .
Pri n ti ng Methods 13 2 Printing on pl ain paper, bond paper or trans p ar en c ies from the Manual feed slot 2 (F or t he r ecom men ded paper to use, see Abou t pape r o n page 5 .) Note The prin ter automati cally tu rns on the Ma n ual Feed mode wh e n yo u p ut paper i n the manual feed slot .
Pri n ti ng Methods 14 2 d Us ing bo t h hand s , p ut on e piec e of pap er or on e tra nspa rency in the m anua l feed slot un til the fro nt ed ge of the pap er or tran spar enc y tou che s th e pape r feed roller. When yo u fee l the ma chin e pull in t h e pape r, let go .
Pri n ti ng Methods 15 2 e Choose the foll o win g from the prin ter dri ver: Paper S ize ..... ....... ........ ....... . (1) Media Type ........ ....
Pri n ti ng Methods 16 2 f Send th e pr int data to t he printer. g After t h e printed page comes ou t of the print e r, p u t in th e ne xt sheet of paper or tr a nspar e n cy as in Step d abov e.
Pri n ti ng Methods 17 2 Pr inting on thi ck pa per, lab els a nd e n v elopes 2 When the b ack output tray is pul led down, th e p ri n t e r h a s a straight paper p ath from the manua l feed sl o t through to the ba ck of the pri nter. Use t h is p aper feed and output method when you wa nt t o print on thick pap er, lab els o r envelop es.
Pri n ti ng Methods 18 2 d Us ing b oth ha nds, put one p iece of pa per or o ne en velo pe in the m anu al fe ed slot until the fron t edge o f the paper or env elop e to uches the pa per f eed ro ller. When y ou f eel the mach ine pu ll in the pa per, let go.
Pri n ti ng Methods 19 2 Note • W hen y ou use En velo pe #10 , choos e Com -10 for the Paper Size . • Fo r othe r envelo pes w hich ar e no t li s te d in the printer dr iver, s uch a s Enve lope #9 or Env elope C6, choose User Defined... (For mo re info r ma tion on envelope si zes, see Paper si ze on p age 10 6.
Pri n ti ng Methods 20 2 f Send th e pr int data to t he printer. g After the printed page comes out of t h e p r in ter, put in the next sheet of pap er or envel ope as sh o wn i n Ste p d .
Pri n ti ng Methods 21 2 Note • If an enve lope is cr eas e d af ter it i s printe d , turn the next o n e around 1 80 ° when you put i t in the manual feed sl ot, and th e n i n the pri nter drive r choose the Advanced tab, select Pa ge Se tting , and c h e ck the Reverse Print b ox.
Pri n ti ng Methods 22 2 Duplex printin g 2 The supp lie d pr in ter dri vers for Wind ows ® 2000/XP/XP Professiona l x64 E d ition, Windows Vista ® , W indow s Server ® 2003/ Wind ows Se rv er ® 20 03 x64 E dition and M ac OS ® X 1 0.3 o r great er all en able du plex print ing.
Pri n ti ng Methods 23 2 c Rem ove the print ed e ven-nu mbe red p ages from th e outp ut t ray a nd pu t t hem b ack i n th e pap er t ray with the side to b e print e d on (blan k side) face down. Follo w the instru ctions on th e co mp ute r screen.
Pri n ti ng Methods 24 2 c Usi ng b oth hand s, s lid e the ma nual fee d sl ot pa per gui des t o the widt h of t he p aper tha t yo u ar e go ing to u se. d Us ing both h ands pu t the pap er in the ma nual f eed slot with th e side t hat is go ing to b e print ed on f irst facing up.
Pri n ti ng Methods 25 2 P aper o rie ntati on f or ma nua l dupl ex pr int ing 2 The prin ter pri nts the se co nd page fi rst. If yo u print 10 pag es on 5 s heets o f pap er, it wi ll print pag e 2 and t hen pa ge 1 on the first she et of pa per. I t wi ll print p age 4 a nd the n page 3 on th e secon d sheet of paper .
26 3 3 Printer driver 3 A printe r drive r is so ftware that tr anslate s data from th e format u se d b y a computer t o the for ma t th a t a par ticu lar prin t e r need s .
Driv er and Software 27 3 1 Do wnloa d th e prin ter d river from htt p://solu tion s.bro ther.co m or a lin k on the s upp lied CD- ROM . I f you d own load from a lin k on CD-R OM, clic k Instal l Other D rive rs or U tilitie s , then click For Linux us ers o n the scree n menu .
Driv er and Software 28 3 You can ch ange the fo l lo wing printer s e tt i n gs when you print from your compute r. Pape r Siz e M ultip le Page Orie nta tion Co pies M edia T ype.
Driv er and Software 29 3 Feat ures in t he pri nte r driv er (f or Wind ows ® ) 3 (For more informat ion, se e the Help text in the p r in ter driver.) Note • The screens i n this secti on are fr om Windows ® XP. The scr eens on yo ur com puter w ill vary d ep endin g on your opera ting sys te m.
Driv er and Software 30 3 Pa per S ize 3 Fro m the dro p-do wn box choo se t he Pape r Si ze yo u are usin g. Multip le Page 3 Th e Mu lt i ple Pag e selec tion ca n redu ce the im age s ize of a page.
Driv er and Software 31 3 Me dia Type 3 You can u se the fol lowing types o f media in your p ri n t e r. For the best p r int quali ty, sel ect the t yp e o f media that you wish to us e. Note • W he n usin g ordin ary pl ain pap er (72.5 g /m 2 t o 95 g/m 2 / 19 to 25 l b) choose Pl ain Pap er .
Driv er and Software 32 3 Advanced tab 3 Ch ange th e tab set tings by clic king one of the f ollowing icon s: Print Quality (1) Du plex (2) Watermark (3) Page Set t ing (4) Device.
Driv er and Software 33 3 Pri nt Se tti ng You can manual ly chan ge the pri n t setting. • Gene ral Th is is a prin ting m od e for gene ral prin ting o f docum ents . • Graphics This is th e best mode for print ing document s that co ntain graphics.
Driv er and Software 34 3 Device Options 3 You can s et the fol lowin g in Printer Func tion : Jo b Spoo ling Quic k Pr int Setu p Sleep Ti me M acro (HL-2 150N / H L-2 170W on ly) .
Driv er and Software 35 3 Job Spooli ng The printer keeps the l ast print job sent to it in me mo ry. To repri nt the last d ocument , p r ess the Go but ton and hold it down for ab out 4 seco nds unt il all t he LE Ds lig ht up i n or der ( Toner , Drum , Error , Ready ), a nd th en r ele ase t he Go bu tton.
Driv er and Software 36 3 Header-Foote r Print W hen t his fea ture is enab led, it will p rint the dat e and tim e on you r docum ent f rom your c omput er’s system clock an d the PC l o gi n use r n ame o r the text you e n tered. By clicki n g Setting , you can customize the inf or mati on.
Driv er and Software 37 3 Tra y Sett ings ta b 3 You c an def in e the pap er si ze f or each pape r tr ay an d au to de tec t th e ser ial numb er in th e Tray S ettings ta b as fo llows. Paper Source S e tting (1) Thi s fea tu re i den tifi es t he p ape r si ze de fine d f or e ach pape r tr ay.
Driv er and Software 38 3 Supp ort t ab 3 Visit t he Genuine Suppl ies website (1) You can vi sit our we bsite for o riginal /genuin e Brother su ppli es by cli cking thi s button. Brother Solutions Center (2) The Broth er Soluti o ns Ce n te r (ht tp://sol u t i o ns.
Driv er and Software 39 3 Fea tur es in the p rinter dri ver ( for Ma cinto sh ® ) 3 This pr inter su pports Mac OS ® X 10 .2 .4 o r g rea te r. Note Th e scr eens in this se c tio n are from Mac O S ® X 10.4 . The scr eens on you r M acinto sh ® wil l var y depen ding on your o perating system.
Driv er and Software 40 3 Cover P age (f o r Mac OS ® X 10.4) 3 You can make t h e followi n g co ve r p age settin gs: Print Cover Page If you want to add a cove r page to yo u r d ocument, use t his functi on. Cove r Page Ty pe Choose a te mplate for t he cover pa ge.
Driv er and Software 41 3 Dupl ex Prin ting 3 Manual dupl ex (for Mac O S ® X 1 0 .3 or greater) Select Pa per Ha ndl ing . Choose Odd numbere d pages an d pri nt , a nd t hen c ho ose Even numbered page s an d pr int .
Driv er and Software 42 3 Toner Save Mode You c an co nser ve to ner usin g thi s fe atur e. Wh en y ou s et To ne r Save Mode to On , p rint app ears light er. Th e def ault se t tin g is Off . Note • W e do n ot reco mme nd Toner Save Mode for pri nti ng P hot o or Gra y Scal e im ages .
Driv er and Software 43 3 Advanced tab Print Quality You c an ch ange the pri nt qu ali ty as f oll ow s: •P h o t o Th is is a ph otog raph mo de (gra datio n prior ity). Ch oose th is set t in g for prin ting ph otogra ph s tha t have continuous g radation .
Driv er and Software 44 3 Improve Pri nt Output Th is feat ure all ows you to imp rove a pr int qu ality pro blem . • R educ e Pape r Curl If you choose this setting, t h e paper cur l m ay be reduced. If you are prin ting o nly a f ew pages, yo u do not n eed to choose thi s settin g .
Driv er and Software 45 3 Uninstalling the printer driv er 3 You can u ninstall t he printer d river t h a t you have i nstalled wi th the foll owing ste p s. Note • This is not av ail able if you i nstalled t he printer driver f rom the W indows Add a printer fun c t ion.
Driv er and Software 46 3 Software 3 So ftware for ne twor k mod els (HL-2 150N / HL-2170 W only ) 3 BRAdm i n Light 3 BRAdmin Lig ht is a u til ity for i ni tial setup of Brother network connect ed device s.
Driv er and Software 47 3 Aut omati c in ter fac e sel ect ion ( HL-21 50N / H L-2 170W o nly) 3 This prin ter has an automati c interface s election feature tha t is turned on by defaul t. This lets it a u tomatically ch ange the inter f a ce to USB or Eth ernet depe nding o n whi ch inter face is receiv ing da ta.
48 4 4 LEDs (Light Em itting Diodes ) 4 This secti on refe rs to th ree LEDs Tone r , Drum and Error , and a dua l func tion Ready LED & Go butt o n o n th e con t rol pa ne l. The LED in dications sh o wn i n the tabl e below ar e u sed in th e illu strations i n this ch ap te r.
Contr ol Panel 49 4 LED Pri nt er st at us Off The power switch is off. Sleep mo de The printer is in s leep m ode. Pressing the Go button wak es up the pri nter from slee p mode t o ready m ode.
Contr ol Panel 50 4 Wa rmin g up The printer i s warming up. Co olin g dow n The printer is c ool ing down . Wait for a fe w seconds until the i nside of t he printer has cooled down. Receiving data The printer is eit h er receiving data from the comput er, processing data in m em o r y or printing the data.
Contr ol Panel 51 4 Drum life end soon The drum unit is near the end of i t s life. We recom mend t hat you get a new drum unit to replace the current one. See Replac ing t he drum unit on pag e 69. The Drum LED will turn on for 2 second s and off for 3 seconds.
Contr ol Panel 52 4 Drum erro r The corona wire needs to be cleaned. See Cleaning the corona wire on page 77. If your LED's still s hows th e same erro r ind ication after you have cleaned the corona wire, replace the drum unit with a new one. S ee Replacing the drum unit on page 69.
Contr ol Panel 53 4 Service ca ll indica tions 4 If th ere is a n error th at cann ot be c leare d by the u ser, the p rinter w ill show that a s ervice call is ne eded b y lig ht ing up a ll th e L EDs as sho wn be low .
Contr ol Panel 54 4 For examp le, th e LED i ndic ati on bel ow show s a fus er u nit fail ure . Make a n ote of th e i ndication, r e ferrin g to the table on p a ge 53, and re p o rt the error status to yo ur deale r o r Brot he r C ust omer Serv ic e.
Contr ol Panel 55 4 Go button 4 The Go button has the followi ng func tions: Cancel printing Ca nce l only the printing job : While pri n ti ng pres s the Go bu tton fo r abou t 4 sec onds unt il all the L EDs light up. The Ready an d Error LED s will fla sh as t he job is be ing c ance led.
Contr ol Panel 56 4 Pr int a test page 4 You can us e the Go b u tton or t he printe r driver t o print a test p age. Using th e Go bu tton 4 a Turn o ff the p rinter. b Make s ure that the f ront cover i s close d a n d the power co rd is plugged in.
Contr ol Panel 57 4 Pr int a P rinter Setting s pag e 4 You can pr int the c urren t settin gs usin g the c ontro l p anel b utton o r printer dr iver. Using th e Go bu tton 4 a Make s ure that the f ront cover i s close d a n d the power co rd is plugged in.
Contr ol Panel 58 4 Pr int Fo nts ( HL-21 50 N / HL-2 170W on ly) 4 You can pr int a list of the in ternal fo nts us ing the c ontrol pan el butto n or prin t e r driver. Using th e Go bu tton 4 a Turn o ff the p rinter. b Make s ure that the f ront cover i s close d a n d the power co rd is plugged in.
Contr ol Panel 59 4 Ne twor k defau lt sett ings (H L-2 150N / HL-21 70W on ly) 4 If you want to reset th e prin t server b a ck to its de fault sett ings (rese tting al l informat ion such as t he password and IP addr ess inf orm atio n), fol low t he se s teps: Using th e Go bu tton 4 a Turn o ff the p rinter.
60 5 5 You will ne ed to re plac e certa in part s and c lean the printe r regula rly. WARNIN G Whe n you replace ce rtain parts or c lean the in s i de of the printer, rem ember t he follow ing: • .
Routi ne Mainten ance 61 5 To ner car tridg e 5 The li fe of th e o ri g in a l t oner cartr idge that came wit h the p rinter may be eit h e r a starte r 1 , st and ard 2 or high yield 3 toner c artri dge, and d epen ds on th e model a nd co untry y ou bou ght the printer in .
Routi ne Mainten ance 62 5 Toner Lif e End messag e 5 Th e print er will s top print ing un til you re plac e the ton er ca rtridge w ith a new one. Repl a cing the to ner ca rtrid ge 5 Note • T o e nsur e high qua lity pri nting , we recom men d that you u se o nly genui ne Br other t oner cartri dges .
Routi ne Mainten ance 63 5 CAUTION We re comm end t hat you p ut the dr um un it and ton er cartri dge as semb ly on a pie ce of dispo sab le pape r o r clot h in cas e you ac cident ally s pill or s catter tone r. To p revent damage to th e printe r from sta t ic electri city, DO NOT to u ch t he electro des shown i n the illus tration .
Routi ne Mainten ance 64 5 CAUTION Handl e the to n er cartrid g e carefu lly. If tone r scatters on your hands or clothes, wipe or wash it off with cold wa ter at onc e. To a void prin t qual ity prob lems, DO NOT to u ch the shaded p ar ts shown in th e illu strations.
Routi ne Mainten ance 65 5 CAUTION Wait to unpack the t o ner ca rtridge un til i mm e d ia tely befor e you put i t in the prin ter. If toner cartri dges are left u npacked for a long time t he toner l ife will b e sh o r tened. If an un pack ed dr um unit i s put i n direc t sunli ght or r oom l igh t , t he unit m ay be dam age d.
Routi ne Mainten ance 66 5 CAUTION For UK and other countries Brot her m achine s are d esigned to w ork with t oner o f a p articu lar spec ificat ion an d will wo rk to a l evel o f opti mum pe rforma nce w hen use d with gen uine Br othe r b ra nded tone r cartrid ges .
Routi ne Mainten ance 67 5 g Cle an the primary corona wire in side t he dru m unit b y gen tly slid ing the g reen t ab fro m r ight to le f t an d left t o right several t im es. CAUTION Be s ure to retu rn the tab t o the home po sition ( a ) (1) .
Routi ne Mainten ance 68 5 Dru m unit 5 A ne w drum unit c an prin t appr oxima tely 12 ,000 A4 o r Le t ter siz e singl e-sid ed pag es at 1 pe r/ job . Note • There are many factors th at determine t he actual drum li fe, su ch as the t emperature, h umidity, ty pe of pap er, t ype of ton er use d, num ber of pages p er print job and so on .
Routi ne Mainten ance 69 5 Re plac in g the dr um unit 5 CAUTION While removing th e d ru m uni t, handle it ca r efull y because it may contai n toner. Eve ry tim e you repl ace the dru m u nit, clea n the in side o f the pri nter. Se e C lea nin g o n p age 73 .
Routi ne Mainten ance 70 5 c Take out the dru m u ni t and toner ca rtri d ge a ssembly. CAUTION We re comm end t hat you p ut the dr um un it and ton er cartri dge as semb ly on a pie ce of dispo sab le pape r o r clot h in cas e you ac cident ally s pill or s catter tone r.
Routi ne Mainten ance 71 5 CAUTION Handl e the to n er cartrid g e carefu lly. If tone r scatters on your hands or clothes, wipe or wash it off with cold wa ter at onc e. To a void prin t qual ity prob lems, DO NOT to u ch the shaded p ar ts shown in th e illu strations.
Routi ne Mainten ance 72 5 CAUTION Make sure that you put in the to n er cartridge p roperly, o r it may se parate f rom the drum unit. g Put the drum unit and toner cartrid ge assembly back in th e p ri n t e r. h Close t h e front cover. i Make sure that the Drum LED is now o ff.
Routi ne Mainten ance 73 5 Clean ing 5 Cl ean th e outs ide and i nsid e of the pr inter r eg ularly w ith a dry , lint-fr ee clot h. Whe n you r eplac e the to ner cartridg e or t he drum uni t, make sure that you clean th e in side of the printer.
Routi ne Mainten ance 74 5 c Wipe th e outsid e of the printe r with a dr y, lint- free clo th to r emov e d ust. d Rem ove an ythin g that is stuc k in side th e pape r tray. e Wip e the in side of t he pa per tr ay with a dr y, lint- free c loth to remov e dus t .
Routi ne Mainten ance 75 5 c Take out the dru m u ni t and toner ca rtri d ge a ssembly. HOT SURFACE After y ou ha ve just used th e print er, so me inte rnal pa rts of the pr inter w ill be ext remely hot . Wa it for th e printe r to cool down b e for e yo u to u ch t he internal parts o f the printer .
Routi ne Mainten ance 76 5 d Wip e the sc anne r window with a d ry, lint -free c loth. e Put the drum unit and toner cartrid ge assembly back in th e p ri n t e r. f Close t h e front cover. g Plug the pri nter back i n , and t h en tu rn on the power switch.
Routi ne Mainten ance 77 5 Cl eanin g the c oro na wi re 5 If yo u hav e print qu ality pr obl ems, cl ean the c orona wire a s follow s: a Open t he front co v e r.
Routi ne Mainten ance 78 5 c Cle an the primary corona wire in side t he dru m unit b y gen tly slid ing the g reen t ab fro m r ight to le f t an d left t o right several t im es. CAUTION Be s ure to retu rn the tab t o the home po sition ( a ) (1) .
79 6 6 You can co rrect most p roblems by you rself. If you need additi onal help, the Brothe r S oluti ons Center off e r s the la test FAQs an d t r oubl e sho o tin g tips.
Troubl eshooting 80 6 Error message s in the Status M onitor 6 Th e Sta t u s M onito r will repo rt pro blems w ith t he pr inter. Tak e the pr ope r actio n by refe rring to t he follow ing table. If you want to turn th e status monitor o n, fol low these steps: For Windows ® users Click the Start b u tton , All Progra m s 1 , your printer (e.
Troubl eshooting 81 6 No Pape r Fed Ma nual Slot If the ma nual feed s lot is empty, put a piece of paper in it. Make s ure you use paper t hat meets Brother’s recomm ended pape r specifications . Se e Abou t paper on page 5. Load th e same s iz e paper that y ou selected in the current driver setting.
Troubl eshooting 82 6 Error message printou t 6 The print er can als o repo rt pr obl ems b y pr int ing a n err or me ssa ge. Use th e tab le be low to ident ify a nd cl ear th e error m essa ge. Erro r messag e Action Mem ory Full Press the Go button to print the remaining da ta in the p r i nter memory.
Troubl eshooting 83 6 Paper handl ing 6 Fir st, mak e sure t hat yo u are us ing pa per that meets B rothe r’s re comme nd ed pap er spec ification s. ( See Abo ut pa per on p age 5. ) Pro blem Recom menda t i on The p rinter does not feed paper. If there i s p aper in the paper t r a y, make sure it is s traigh t .
Troubl eshooting 84 6 The p aper slides o ff the back output t ray. Foll ow these s t eps: a Remove the output tray support flap 1 (1) f rom the t op of th e pri nte r by first lifting the flap up. Then push the f lap to t he l ef t or right to release one o f t h e posts (2) on the flap and pull up.
Troubl eshooting 85 6 Paper j a ms and how to c lear them 6 If a p aper jam o ccu rs, the printe r wil l flash t he Error LED as shown bel o w. HOT SURFACE After you have j ust used the pri nter, so me intern al part s of the p rinter will be e xtremely h o t .
Troubl eshooting 86 6 Note • Alw ays re mov e al l pa per from th e pa per tray and str ai ght en t he sta ck whe n you add new pa per . Th is he lps pre vent multip le sheet s of pa per fro m feed ing th rough t h e printer a t o ne time and pre ven t s pa per jam s.
Troubl eshooting 87 6 c Close t h e front cover. Note Do not pu t th e drum unit and to ner ca rtridge a sse mbly b ack in at this po int. d Pull th e p a per tra y com pl e t e ly o ut of the printer. e Pull t he jam med pa per dow n an d out o f the p rin t e r.
Troubl eshooting 88 6 g Pull t he tab towar d yo u to open the f u ser co v e r (1). h Pull t he jam med pa per out of the fus er un it. HOT SURFACE After y ou ha ve just used th e printer , so me inte rnal pa rts of the p rin t e r will be ex trem ely hot .
Troubl eshooting 89 6 j Pus h dow n the gree n loc k le ver an d take the toner cart ridge out of the d rum unit . Clear t he ja mme d pap er if ther e is any in side th e drum un it. CAUTION Handl e the to n er cartrid g e carefu lly. If tone r scatters on your hands or clothes, wipe or wash it off with cold wa ter at onc e.
Troubl eshooting 90 6 k Put t he t oner ca rtridg e back into t he d rum u nit un til you hear it lock in to plac e. If yo u put t he c artr idge in prope rly, t h e gree n lock le ver will lift auto matica lly. l Open t he front co v e r. P u t the drum uni t and toner cartridge a ssembly back i n t he printer.
Troubl eshooting 91 6 Improving th e print qual ity 6 If you have a pri n t quality p roblem, prin t a test pa ge first ( s e e Print a test page on p age 56 ). If the pri ntou t look s go od, the proble m is pro bably not the p rinte r. Che ck the i nterfa ce cabl e or t ry the p rinter on anoth er comp uter .
Troubl eshooting 92 6 Ho ll ow pr int Make sure that you use paper that meets our specifications. See Ab out paper on page 5. Choose Th ick pa per m ode in t he printer driver, or use t hi n ner paper than what you are now using. Check the printer’s en v i ronment.
Troubl eshooting 93 6 W h ite S pots on black text and graphics at 75 mm (2.95 in.) interv al s Black Spo ts at 75 m m (2.95 in.) interv al s If the proble m is not solved after printing a f ew page s, t he drum unit may hav e glue from a label stu c k on t he OPC drum surface.
Troubl eshooting 94 6 Black to ner marks ac ross the pa ge The drum unit may be damaged. P ut in a new drum unit. See Rep lacing t he drum unit on pa ge 69. The toner cartridge may be damaged. Put in a new t on er cart r i dge. See Replacing the toner cartridge on page 62.
Troubl eshooting 95 6 Wrink l es or creases Make sure that the paper i s load ed p r o perly. See Printing o n plain paper and transparencies f rom the paper tray on page 9. Check the paper type and quality. See A bout paper on page 5. Turn over the stack of paper i n the tr ay o r try rotating the paper 180 ° in the input tra y.
Troubl eshooting 96 6 Curled Turn the paper over in t h e p aper tr ay, and print again. (Excluding Let t erhea d paper) If the problem rema ins, lift up the s u pport f laps as follows: a Lift up the outp ut tr a y support flap 1 (1). b Lift up the outp ut tr a y support flap 2 (2).
Troubl eshooting 97 6 Solving print problems 6 Pro blem Recommen dation The pri nt er pri nts une xpectedly or it pri nts garbage data. Make sure that t he printer cab le is no t too long. We recom mend t hat you use a USB ca bl e that is n o l onger t han 2 m et e r s (6.
Troubl eshooting 98 6 Network prob lems ( HL- 2150N / HL-2 170W only) 6 Fo r proble ms co ncernin g usin g your p rinte r o n a Netw ork, see the Ne t w ork Us er’s Guid e o n the CD-R OM w e have supplied. Click Documenta tion on the m enu sc reen .
99 A A Printer s pecificati ons A En gi ne A 1 The pr inti ng spe ed may c hange depe ndin g on th e type of docum ent you p rin t. 2 P rint spe ed m ay b e sl owe r wh en th e pri nte r is conn ect ed by wi rel ess LAN (HL-2 1 70W o nly). 3 Fro m standa rd pape r tray .
Appendi x 100 A Controller A 1 Comp atibl e with USB 2.0 spec ifi cation 2 S ee th e N etwo rk U ser' s Gu ide loca to r on t he CD-R OM f or d eta ils on th e su ppor ted net wor k pr otoc ols. 3 B rothe r or igina l Windo ws ® an d M aci ntos h ® uti lity fo r pri nter an d pri nt ser ver ma nage ment .
Appendi x 101 A Softw are A 1 Do wnloa d th e prin ter d river for Li nux fro m http:/ /soluti ons. broth er.co m . 2 Depe nding o n Linu x distr ibuti ons, th e drive r may n ot be avail abl e.
Appendi x 102 A Med ia sp ecifi cat ions A 1 Up to 10 sheets 2 Legal size pap er is not av aila ble i n some re gion s outsid e the USA an d Canad a. Suppl ies A 1 Appr ox.
Appendi x 103 A Ot he r A 1 W e do not rec omm end T one r Sa ve Mod e for pri nt ing Pho to or Gr ay Scal e imag es. Compu t e r requ irem e n ts A 1 T hird par ty US B po rts are n ot s uppo rte d.
Appendi x 104 A Im por tant info rmatio n for ch oosi ng you r pape r A This secti on give s informat ion to help you cho ose paper to u se with this p r inter. Note If you use paper th at i s not re commended, a p aper jam or mi sfeed may occu r in t h e pri nter.
Appendi x 105 A Pri nt sur fa ce A The chara cteristics o f the face si de and r everse side of a sheet of p aper ma y va r y a li ttle. Usu all y , t he ope ning side of the pa per rea m pac kage i s the p rint sid e. Follo w the in dica t io ns on th e pape r package.
Appendi x 106 A Pap er si ze A Paper s ize mm in. Le t te r 8.5 × 11 in. Le gal 8.5 × 14 in. Execu ti ve 7. 25 × 10.5 in. A4 210 × 297 m m A5 148 × 210 m m A5 Lo ng Edg e 210 × 148 m m A6 105 × 148 m m Env elo pe Monar ch 3.875 × 7.5 in. Envelo p e Com-10 4.
Appendi x 107 A Symbol an d characte r sets (HL-21 50N / HL-217 0W only) A For the HP LaserJet e mu la tion modes, you ca n ch o ose the symbol and ch ar a ct e r se ts using Web Based Ma nage men t (W eb brow se r) when co nnec ted to a n etw ork or th e cont rol pan el butto ns.
Appendi x 108 A Sy mbol and ch ara cter sets list A OC R sy mbol se ts A When you choo se the OCR-A or OCR-B f ont, the matching symb ol set is al ways used.
Appendi x 109 A PS T ext (1 0J) Ro man8 (8U) Roman9 (4 U) Roman E xtension (0 E ) Ru ssian- GOST (12R) Symb ol (1 9M) HP LaserJet m ode.
Appendi x 110 A Quick reference for b ar code control c ommands (HL-215 0N / HL -2170W on ly) A Th e print er can pr int ba r code s i n the HP L ase rJet em ulatio n mo des. Pr int bar cod es o r exp anded char acte rs A Format: ESC i n ... n Creates bar codes or e xpanded charact e rs a ccording to th e segment o f p a rameters ‘n .
Appendi x 111 A Th is par amete r selec ts the b ar co de mode as sh own ab ove. W hen n is ‘t5’ o r ‘T5’ the bar co de mo de (EA N 8, EAN 13, o r UPC A) var ies acco rding t o the n umb e r of ch a ra cters in t he data.
Appendi x 112 A Bar code huma n r eadable line ON or OF F A Th is par amete r show s whet her the p rinter pri nts th e hum an rea dable li ne belo w the ba r cod e. Hum an readable characters a re always pri nted with O CR-B font of 10 p itch and a ll the curre nt charact e r st yle enha nce men ts are maske d.
Appendi x 113 A Bar cod e & expanded charac ter of fset in Y-axis A n = ‘y nnn’ or ‘ Ynn n’ This pa rameter shows th e d o wnward o f fset from th e current p rint posi tion in the ‘u’- or ‘U’- specified u n i t.
Appendi x 114 A When Inter leaved 2 of 5 is sel ected with the parameter ‘ t1’ or ‘ T 1 ’: Ten numer ical char act ers ‘0’ to ‘ 9’ can be ac c ept ed as bar co de da ta. Other char act ers ca use a d ata er ror. The number o f characte r s for bar code s is not limited.
Appendi x 115 A When ISBN (UPC- E) is sel ected with the parameter ‘ t131’ or ‘ T131’: The same ru les apply a s for ‘t6 ’ or ‘T6 ’.
Appendi x 116 A 'Cod abar LPR IN T CHR$( 27); "it9 r1s0 o0x00 y100 bA12 34 56A" ; 'Cod e 128 s et A LPR IN T CHR$( 27); "it1 2r1o 0x00y 120b CODE 12 8A123 45? "; 'Co.
117 B B Brother numbers B IMPORTANT For tech nical and o pera tional help, you must cal l the cou n try w he r e yo u b o ught the p ri n ter . Calls must be m ade fro m with i n that country. Register your product B By regis t e ring you r Brot her pro duct, y ou wil l b e rec orded a s the or igin al owne r of the pro duc t.
Appendi x (for Europe and Ot her Countrie s) 118 B Importa nt informatio n: regulation s B Radi o inter ferenc e (220 t o 240 volt m odel on ly) B Th is prin ter foll ows EN5 5022 (C IS PR Pub licatio n 22)/ Class B.
Appendi x (for Europe and Ot her Countrie s) 119 B For Fin land a nd Sw ed e n B LUO KAN 1 L ASERL AIT E KLAS S 1 L ASER A PPARA T Var oitus ! B Laitte en käyttämi n en m uulla kuin tässä kä yttöohje e ssa mainitu lla tava l la saattaa al tistaa kä yttäjä n tu rvalli s u usluok an 1 ylit tävä lle näky mätt ömälle la sersä teilyll e.
Appendi x (for Europe and Ot her Countrie s) 120 B I MPORT ANT - fo r yo ur s afety B To ens ure sa fe o peratio n, t he sup plied thre e-pin plug m ust be in serte d only into a stan dard thre e-pin pow er out let tha t is prop erly gr ound ed thr ough the standa rd e lectric al wirin g.
Appendi x (for Europe and Ot her Countrie s) 121 B EC D eclar ation o f Confo rmi ty B.
122 C C Brother numbers C IMPORTANT For tech nical and o pera tional help, you must cal l the cou n try w he r e yo u b o ught the p ri n ter . Calls must be m ade fro m with i n that country.
Appendi x ( f or USA and Canad a) 123 C Customer Servic e C If y ou h ave c omm ents or su gges tions , please write us at: Ser vic e cente r loca tor (U SA onl y) C Fo r the lo cation of a Brothe r auth orize d servi c e cente r, call 1-8 77-B ROTH ER (1- 877 -276- 8437 ).
Appendi x ( f or USA and Canad a) 124 C Ordering supplies C Fo r best qu ality res ults u se on ly gen uine Br other su pplie s, which a re a vaila ble at m ost Broth er re t aile rs.
Appendi x ( f or USA and Canad a) 125 C Importa nt informatio n: regulation s C Federa l Commun ic ations Commission (FCC) Decla r a tion of Co n form ity (USA only ) C declare s, that th e p ro d ucts complies wi th Part 15 o f the FCC Rules.
Appendi x ( f or USA and Canad a) 126 C Intern ational ENERGY STAR ® Com plian ce Sta teme nt C Th e purp ose o f the In terna tional E NERG Y S TAR ® Pr ogram is to pro mote t he de velo pment and popu lar izat ion of en erg y-eff ic ien t o ffi ce eq uip ment .
Appendi x ( f or USA and Canad a) 127 C Laser notices C Las er s afety (110 to 12 0 vol t mo del o nly) C Th is prin t e r is ce rtified a s a Cla ss 1 lase r produ ct unde r t h e U.
Appendi x ( f or USA and Canad a) 128 C I MPORT ANT - fo r yo ur s afety C To ens ure sa fe o peratio n, t he sup plied thre e-pin plug m ust be in serte d only into a stan dard thre e-pin pow er out let tha t is prop erly gr ound ed thr ough the standa rd e lectric al wirin g.
I ndex 129 D D A Au to ma tic In terf ac e Se le cti on ....... ..... ..... ..... .... ..... .... 4 7 B Bar code control .. ..... ..... ....... ..... .... ..... ..... ..... .... ..... .. 110 BRA dmin Light .. ..... ..... .... ..... ..... .... ..... ..
Index 130 D S Scanne r window ..... ..... .... ..... ..... .... ..... ..... ..... .... ..... .... 76 Se rvice call ... ..... ....... ..... ..... .... ..... ..... ..... .... ..... ..... .... .. 53 Service cente rs (US A /Cana da) .... ... .... ... ....
An important point after buying a device Brother HL-2150N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother HL-2150N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother HL-2150N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother HL-2150N you will learn all the available features of the product, as well as information on its operation. The information that you get Brother HL-2150N will certainly help you make a decision on the purchase.
If you already are a holder of Brother HL-2150N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother HL-2150N.
However, one of the most important roles played by the user manual is to help in solving problems with Brother HL-2150N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother HL-2150N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
