Instruction/ maintenance manual of the product OfficeConnect 3CR414492 3Com
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htt p://www .3com .com/ Of ficeConnect ® Remote 812 ADSL Router Ge tting Starte d Guid e Rele ase 2. 0 Part No. 10043336 AA Published March 2001.
ii 3Com Corpor ation 5400 Bay front Plaza Santa Cl ara, Califor nia 9 5052-8145 Copyr ight ©2 00 1 3Com Corp orati on. Al l righ ts reser ved. No part o f this doc umentat ion may be repr oduced in a.
iii T ABLE OF C ONTENTS A BOU T T HIS G UIDE Intr oducti on 1 Conven tions 2 1 G ETTI NG S TARTED Intr oducti on 1-1 Wha t’ s in the Pa ck age? 1-1 Wh at Can t he O CR 81 2 Do ? 1-2 Wha t Are the Fe.
iv T o Install the Of ficeCon nect Remot e 812 Soft ware 2-7 Instal ling M icr osoft I nternet Ex plor er 2-7 Instal ling Ad obe Ac ro bat 2-8 Instal ling I nstant Up date 2-9 T o Install Instant Upda.
v A C ONFI GURIN G Y OUR W OR KST ATI ON TO B E A DHCP C LIE NT W orkstation Confi guration Using DHCP Smart Mod e A-1 B S AFET Y INF ORMA TION Important S afety Inform ation B-2 W ich tig e S ic her .
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A BOUT T HIS G UID E Introduc tion The guide describ es t he fea tures, ins tall ation, an d initi al configura tion of the OfficeConne ct ® R emote 812 AD SL Router (OCR 812) . The gui de is intende d for bot h first -time and e xperie nced com puter networ k us ers wh o wa nt to inst all and us e the OCR 8 12.
ii A BOUT T HIS G UIDE Y ou can also learn about other 3Co m products by going to the fol lowing we b site lo cation: http://www.3com.com/ Conv entio ns T a ble 0 -1 a nd T able 0-2 list conve nti ons th at are us ed throughout this guide .
1 G ETTING S TARTED Introduc tion This chapter provides i nstruct ions for p re-installa tion of the OC R 812. What ’ s in the Pa cka ge? What ca n the OC R 812 d o? What are the Fea tures of this P.
1-2 C HA PTER 1: G ETT ING S TAR TED Microsoft Int er net Ex plorer versio n 5.5 in E nglis h, Span is h, and Korean . OfficeConne ct Remote 812 Ma nager we b-base d help fi les , t he Inst ant U pd ate In stal l progra m, and the IP W izard.
Wha t Are the Fe atur es of T his Prod uc t? 1-3 Ta b l e 1 - 1 OC R 812 Fea tures OCR 812 Fe atur es Feat ure Des cription Super Networ k Addr ess Tr anslat ion (Super NAT) Use s Net wor k Addr ess T.
1-4 C HA PTER 1: G ETT ING S TAR TED Gene ri c Ro uti ng En caps ul ati on (G RE) A propos ed Inter net prot ocol trans ported w ithin ot her tu nnelin g protoc ols in a VP N. ADSL WAN int erface port Con tai ns one por t t ha t co nnec ts t o th e wid e area net wor k (WAN ).
Wha t Are the Fe atur es of T his Prod uc t? 1-5 The fol lowin g are new feat ur es for th e curr ent r elease: Supe rNA T Supe rNA T is an ad dress t rans lation protoc ol th at is activat ed whe n d ata pa ckets a rrive destin ed for a p ublic address t hat m atch es bot h NA T an d P A T r ule s.
1-6 C HA PTER 1: G ETT ING S TAR TED suppor ted. No ad ditiona l con figura tio n of the OC R 81 2 is required to supp ort GRE. Encryption Pr otocols Micr osoft Po int-t o-Point En cryption ( MPPE) encr ypts data in PP TP VP N conne ction s. MPPE p rovides priv acy to a tunne l.
OCR 8 12 B oot Mode O ptions 1-7 Setting D HCP S mart Mo de Y ou ca n use th e DHCP S mar t Mo de if: Y ou plan on u sing p rivate addresse s on t he LAN (s uch as, y ou r Ser vice P rovider has provi.
1-8 C HA PTER 1: G ETT ING S TAR TED A remote site p rofile na med “ bridge ” is se t up to bridge all tra f fic wit h RF C 148 3 en cap sul ati on on t he sp ec ifi ed VPI/VCI.
OCR 8 12 B oot Mode O ptions 1-9 Conf igur atio n opt ion on the C onfi gura tion web pa ge an d select the Remot e S ite Add C onfi gurati on w eb page or us e the CLI co mmands.
1-10 C HAPTER 1: G ETT ING S TAR TED.
2 I NSTALLING THE O FF I C E C ONNECT R EMOTE 812 ADSL R OUTER Introduc tion In th is releas e of t he OCR 812, we have p rovided an Inst allat ion Ma p and Inst all C D to help you s et u p and inst all your un it, g et sta rted, and us e the OCR 8 12 successfully .
2-2 C HA PTER 2: I NSTA LLING THE O FFI CE C ONNECT R EM OTE 812 A DSL R O UTE R OCR 81 2 in U nconfigured Mode and thus n eed to use the Comman d Line Inte rface ( CLI) to config ur e your r outer . The DB-9 termina l port connects th e OCR 812 to your conso le.
Conf iguring t he Off iceConn ect Rem ote 812 Har dwa re 2- 3 ADSL Modem Port — An RJ-1 1 lin e por t connect s your OC R 8 12 to th e tele phone compa ny wa ll jack . An RJ-11 m odem cable is provide d. Conf iguri ng the OfficeConn ect Remo te 812 Hardware T o config ure the OfficeConn ect R emote 8 12 hardware, follo w these s teps .
2-4 C HA PTER 2: I NSTA LLING THE O FFI CE C ONNECT R EM OTE 812 A DSL R O UTE R Use Po rt 1 to connec t to anothe r hub wit h the MDI/X bu tton pr essed i n.
Config uring th e Workstati on and S elec ting a Mo de 2-5 If a n LED is not oper ating properly , consu lt the OfficeCo nnect Re mote 81 2 On line User ’ s Gu ide and r e fer to the s ection on T roubl eshoo ting . NOTE : I f the A D SL LE D i s o ff, there m ay be a probl em wit h the AD SL cable or line .
2-6 C HA PTER 2: I NSTA LLING THE O FFI CE C ONNECT R EM OTE 812 A DSL R O UTE R Us ing th e Unc onfi gured Mod e When the OCR 8 12 is no t config ured with a n IP a ddress o n the LAN , you must use the Re mot e 812 I P Co nfigu ratio n W izard program, which i s include d on yo ur CD.
Inst all ing the O ffi ceC on ne ct Re mo te 812 So ft wa re 2-7 Pr er equisites If you are a W i ndows user , you m ust h ave A dobe A crobat Read er i nsta lled t o vi ew t his Get ting Star ted G uide as well as t he PDF -fo rm at ted CLI Users Guide include d on th is CD .
2-8 C HA PTER 2: I NSTA LLING THE O FFI CE C ONNECT R EM OTE 812 A DSL R O UTE R the web- base d OfficeConne ct Remot e 81 2 Manage r for configur ing yo ur OCR 812. Microsoft Int er net Ex plorer 5.5 is lo cated o n the CD i n Engl ish, S panish, a nd K orean.
Config uring th e Office Conne ct Rem ote 812 M anag er 2-9 Installing Insta nt Update Y ou may op tional ly choose to ins tall t he 3Com In stan t Upda te util ity . Inst ant Up date pe riodi call y checks the 3C om web si te f or a ne w releas e of the OCR 812 c od e.
2-10 C HAPTER 2: I NSTA LLING THE O FF I C E C ONNECT R EMO TE 812 A DSL R OUTE R Config uring in DHC P Sma rt Mod e W ind ows us ers ha ve th e ass istance o f the Rem ote 812 IP Conf igur atio n W izard.
Sta rti ng the Off ic eCo nnec t Re mo te 81 2 Ma na ger 2-11 Pari ty: None Fl ow c on tr ol: X on/ Xof f 3 Then ru n Qui ck Setu p and th en Quic kVC. Starting the OfficeConnect Remote 812 Ma nager 1 Wh en your web b rowser op en s, go t o th e OCR 812 “ home page.
2-12 C HAPTER 2: I NSTA LLING THE O FF I C E C ONNECT R EMO TE 812 A DSL R OUTE R NOTE : If you do not see this page, refer t o th e secti on on T roublesh ooti ng in th e Online User ’ s Gu ide (ins tall f rom your CD) .
Sta rti ng the Off ic eCo nnec t Re mo te 81 2 Ma na ger 2-13 Network S ervice Y ou r Se rvice provide r sh ould p rovide you wi th the type of Netw ork Se rvice to confi gure for your W AN conne ction.
Port Address T ranslation This feat ure (P A T) ena bl es ma ny w orks tatio ns on th e LA N to share a singl e pub lic ad dress whe n acces sing i nforma tio n over a p ublic n etwor k (In ter n et).
Rese tting the Co nfig urat ion of Y our Rout er 2-15 Reset tin g the Co nfig uratio n of Y our Router T o reset your unit a nd sel ect a d if ferent boo t optio n: 1 Unplu g the po wer ca ble from you r OCR 812. 2 Set the a ppr o priate DIP sw itch. For mor e info rmat ion, see T a ble 1 -2 Di p Sw itch Setti ngs in Ch apt er 1.
2-16 C HAPTER 2: I NSTA LLING THE O FF I C E C ONNECT R EMO TE 812 A DSL R OUTE R.
3 T ESTING THE C ONFIG URATI ON Introduc tio n This chapte r contains informati on on testi ng the Conf igur atio n. Gene ral T e stin g IP T es ting Advan ced T r ouble shoot ing General T esting After confi guring the OCR 812 for remo te site conne ction( s), fo llow the se ste ps to tes t the con necti ons.
3-2 C HA PTER 3: T E STIN G TH E C ONFIGUR ATION Step 2: Ch eck Net wo rk Sta tus 1 Check that all LA N an d W AN netw ork s are up. From the OfficeConnect Remot e 812 M anager “ H ome page , ” sel ect Monitor > Netw orks > Network Statu s .
IP T e st in g 3-3 IP T es tin g Use a PING comma nd to make su r e the OC R 812 can re ach the remote router . Y ou ca n PING b y us ing one o f th e foll owin g met hods: Usin g the P ing comm an d from t he OfficeConn ect Remote 812 Ma nager test s th e connect ion f rom the OCR 812 to the network .
3-4 C HA PTER 3: T E STIN G TH E C ONFIGUR ATION pr obl em. If th e network is a st atic entry in the r outing tab le, i t ma y ha ve be en en ter ed inco rr ect ly . PING: timeout waiting for reply from <IP Address>. The host n etwor k is probably reachable but t here is no answ er from th is IP Ad dress.
Adv ance d T rou bl esho ot ing 3-5 Request timed out. Request timed out. Request timed out. Request timed out. An exa mple scr ipt of a su ccessf ul pin g is: C:ping 10.0.0.12 Pinging 10.0.0.12 with 32 bytes of data: Reply from 10.0.0.12 bytes=32 time=140ms TTL=240 Reply from 10.
3-6 C HA PTER 3: T E STIN G TH E C ONFIGUR ATION T roublesh ooti ng T ools Pow er Proble ms LAN C onnectio n Problems Remote 812 Ma nager Conne ction Problem s W AN Conn ectio n Problems Genera l Ne t.
A C ONFIG URING Y OUR W ORKSTATION TO B E A DHCP C LIENT W ork stat ion Conf igur at ion Us ing D HCP Smar t Mod e If you have chosen DHCP Sma rt Mo d e , you nee d to configure some param eters o n your wo rksta tion. Se t up th e wo rksta tion s on t he OC R 812 LA N to autom atically o btain t heir IP ad dr ess.
A-2 A PPEN DIX A: C ONFIGURIN G Y OUR W ORKSTAT ION TO B E A D HCP C LIENT 3 Sel ect the IP A ddre ss ta b. 4 Click Ob ta in a n IP Ad dre ss Au tom ati ca ll y . T his caus es the wor kstati on to r equest an IP ad dr ess fr om the OCR 812. 5 Sel ect the DNS Confi gurati on tab .
Workstatio n Config uratio n Using DHCP Smar t Mode A-3 NOTE : Do not remove th e Host Name in the Host box. 6 Remove an y DN S ser ver s lis te d af ter the D NS Ser ver Sea rch Or der fiel d.
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B S AFET Y INFORMATION When usin g the un it, observe the foll owing safety inf ormati on: Retain th is Getting Started Guide for later use and pass it on to subse quent o wners/ma nagers o f the uni t.
B-2 A PPEN DIX B: S AFETY INFORMAT ION Ensur e nothing r ests on the uni t ’ s sy stem cable s an d tha t the ca bles ar e not lo cat ed w her e th ey c an be st epped on and cause damage to the unit. Keep t he uni t a way from rad iato rs and heat sources.
B-3 Disco nnect th e po wer a dapter bef ore movi ng the unit . Power can on ly be disco nnected fro m the unit by r emovin g the power adapte r fr om the un it or fr om the socket ou tlet. Only conn ect apparat us complying with the r elevan t interface r equir ements to th e ports on this uni t.
B-4 A PPEN DIX B: S AFETY INFORMAT ION entspr echenden Abschn itt am Ende dieses Hand buchs) nicht verletzen. T renne n Sie den Ne tzadapte r von der Str o mvers orgung, bevor Sie di e Ein heit bew egen .
B-5 V e uillez li re les inform ations suivan tes attentivement a vant l'inst allati on de l'appa re il. Soyez tr è s pru dents pe ndant toute la dur é e de l'in stal lat ion et du d é pla cemen t de l'ap parei l. Plac ez l' appa reil pr è s d'une pr ise mur ale q ui d oit r es ter accessib le à tout instan t.
B-6 A PPEN DIX B: S AFETY INFORMAT ION AVE RTISSEM ENT: ports d e donn é es RJ4 5 à p aires torsad é es. Il s'a git de prises de do nn é es RJ45 bl ind é es . Elles ne pe uvent ê tre utili s é es comme pri ses de t é l é phone . Elle s ne doi vent r ecevoi r que les conn ec teu rs de do nn é es R J45 .
B-7 Si l as u nidad es q ue pos ee son a pi lable s, a cople las que sean similares entre s í . Servic eCon nect: la cone xi ó n de tierra debe centrarse con respe cto a la base d el ba stidor de Serv iceConn ect 2 000. ADVERTE NCIA: puertos de datos de p ar trenzado RJ45.
B-8 A PPEN DIX B: S AFETY INFORMAT ION All'i nterno dell 'unit à non v i s ono fu sib ili so st itu i bil i da ll 'ut e nte o par ti la cui ma nut enz io ne pu ò essere effettuata dal l'utente.
C S PECIFICATION S Introduc tion This appe ndix f eatures th e Sp ecif icat ions for the O CR 812. General Specif ications Pow er requiremen ts 10 watts maximum T emper ature requirem ents 0 - 50 de g.
C-2 A PPEN DIX C: S PECIFI CATIONS ADSL Int erface (o ne RJ-1 1 jack) Pin 1 — (Not l oade d) Pin 2 — (Not u sed) Pin 3 — Rin g Pin 4 — Ti p Pin 5 — (Not u sed) Pin 6 — (Not l oade d) LAN I.
iii I NDEX A About This Guide 1, B-8 Adobe Acrobat Reade r installin g 2-8 ADSL Mo dem Po rt 2-3 Advan ced T roubles hooting 3-5 Assign ing an IP address 2 -10 B Boot mo de optio ns ANS I m ode 1-6 Br.
iv Co nnec ti ng cons ole cabl e 2 -4 ethe rn et h ub 2-4 workst atio n 2-3 Co nsol e C abl e, Con nec tin g 2-4 Co nsol e P ort 2 -1 conve ntions notice ic ons, A bou t Th is G uide 2 text , Ab ou t .
v I Installin g Adobe Acrobat Re ader 2 -8 Button s election 2-7 ha rdw a re 2 - 1 Inst an t Up da te 2- 9 Micr osof t Int erne t Expl orer 2-7 prer equis ites 2-7 Inst an t Up da te installin g 2-9 I.
vi OfficeConn ect Re mot e 812 M anage r 2-1 conf igurin g 2-9 OfficeConn ect Re mot e 812 M anage r Ping 3-3 P Pac kag e cont ents hardware and CD-R OM 1-1 Pho ne Li ne , Conn ect ing 2- 3 Ping R es .
vii V Vir tua l c onn ect i on id ent ifier (V CI) setti ng values 2-13 Virt ual path identi fier (VPI ) setti ng values 2-13 Virtu al priv ate ne twork definit ion 1 -5 W Web browser loggin g in 2-11.
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FCC D ECLARAT ION OF C ONFORMITY We declare under our sole responsibility that the Model: 0900 Desc ripti on: 3 Com Offi ceCo nnect Rem ote 812 ADSL Rou ter To whi ch this de clar atio n rel ates, i s in conf ormi ty w ith the fol lowi ng st and ards or o ther n orma tive documen ts: ANSI C 63.
CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE U SER'S AUTH ORITY TO OP ERATE THIS EQUIPMENT _______________ _________________ ___.
Centre d e guaran tie et de service apres vente: Keatin g Tech nolo gies 25 Ro yal C rest C ourt, Suit e 200 Markha m, ONT L 3R 9X4 INTERNATIONAL DECLARATION OF CON FORM ITY Electr oma gnetic C omp atibi lity This eq uipment was t ested an d fou nd to conf orm to the C ouncil Direct ive 89/ 336/EEC for electromagnetic compatibility.
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3C OM C ORPORA TION L IM I TED W ARRANTY This warranty ap plies to customers located in the U nited States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and ot her English language cou ntries, and countries for which a translation int o the local language is not provided.
appropri ately for safe shipment, and it i s recommend ed that they be insured or s ent by a method that provides f or tracking of the package. Responsibility for loss or dama ge does not t ransfer to 3Com unti l the returne d item is rec eived by 3Com.
An important point after buying a device 3Com OfficeConnect 3CR414492 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com OfficeConnect 3CR414492 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com OfficeConnect 3CR414492 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com OfficeConnect 3CR414492 you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com OfficeConnect 3CR414492 will certainly help you make a decision on the purchase.
If you already are a holder of 3Com OfficeConnect 3CR414492, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com OfficeConnect 3CR414492.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com OfficeConnect 3CR414492. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com OfficeConnect 3CR414492 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
