Instruction/ maintenance manual of the product Freestyle 350 Twin British Telecom
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BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 B T F r eestyle 3 5 0 U ser Guide.
Section BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 • Directory lets you store up to 100 names and numbers for easy dialling. • The BT button provides quick access to a r ange of useful ser vices, including SMS text messages, Calls list and BT ser vices such as Helpdesk and Directory Enquiries.
Section BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your fir st call you will need to set up your phone. F ollow the simple instructions in ‘Getting Star ted’, on the next few pages.
4 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com In this guide Getting star ted Location . . . . . . . . . . . . . . . .
Call Waiting on/off/check status . . . . . . . . . . 28 Answer a call waiting call . . . . . . . . . . . . . . . . 28 SMS text messages Subscribe to the SMS ser vice . . . . . . . . . . . . 29 Send/save text messages . . . . . . . . . . . . . . . . 30 Receiving and reading tex t messages .
6 In this guide BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Reinstate pr e-recorded out going message . 52 Set answer mode .
7 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting star ted WARNING Do not place your BT F reestyle 350 in the bathroom or other humid areas.
8 Getting star ted BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Batteries will come inserted in the battery compar tment.
9 G etting Started BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
10 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone Calls/Scroll up In standby mode, press to open and scroll through the Calls list, page 22.
11 G etting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base Find Press to ring the handset(s), to help you find it if it is missing, page 19.
12 Getting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
13 G etting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Pr ess the Menu option button, then use the navigation buttons.
14 Getting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
15 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the phone Call timer Y our handset will automatically time the duration of all external calls.
16 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Earpiece volume During a call, you can adjust the volume of the earpiece.
17 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If the number is stored in the directory and a name/number mat ch is f ound, the name will be displayed inst ead.
18 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Copy a number from the redial list to the directory 1.
19 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The icon will be displayed while the keypad lock is ON.
20 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the directory Y ou can store up to 100 entries in the dir ector y .
21 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Edit an entry 1. Pr ess and scroll or to the entry you want to edit.
22 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Calls list IMPORT ANT T o use Caller Display and make the most of the calls list feature you must first subscribe to your network provider’ s Caller Display ser vice.
23 C alls list BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com See page 20 for more inf ormation on entering names. View fur ther call details 1.
24 Calls list BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete entire calls list 1. Pr ess to open the calls list. 2.
25 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Inf o ser vices If you prefer , you can delete the pre- stored entries and replace them with your own numbers.
26 Info services BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Replace pr e-stored numbers in the BT Services menu 1. Pr ess (or press Menu then OK ).
27 I nf o ser vices BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T 118 500 Direct or y Enquiries/Helpdesk 1. Pr ess (or press Menu then OK ).
28 Info Services BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call W aiting Call W aiting lets you know if another person is tr ying to contact you while you are on a call.
29 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
30 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Send/save text messages 1. Pr ess Menu , scroll lef t to SMS messages menu and press OK.
31 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Scr oll to Inbox and press OK. 3. Scr oll or , if requir ed, to the message you want to r ead first and press Read.
32 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call the sender’ s phone number 1. Pr ess Menu , scroll lef t to SMS messages menu and press OK.
33 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Press to exit the menu and return to standby at any time.
34 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS Ser vice Centre numbers T o send and receive SMS text messages you need the telephone number of your Network’ s SMS Centre.
35 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Select a Send Ser vice Centre number If you have entered additional Service Centre numbers, you can choose which send Ser vice centre you want to use.
36 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset settings Handset display Set wallpaper Choose from 8 diff erent wallpaper patterns f or your handset display , or remove the wallpaper .
37 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Display contr ast 1. Press Menu . Scroll right to Handset display menu and press OK .
38 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset tones Ringer melody 1. Pr ess Menu . Scroll to Handset tones menu and press OK .
39 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com W arning tones Key beeps Ever y time you press a button on your B T Freestyle 350 you hear a beep.
40 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Out of range warning A warning beep will sound when the handset signal is going out of range.
41 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Enter the 4-digit PIN (default = 0000). Pr ess OK.
42 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com R eset settings This will restore your handset settings t o the original, factory defaults.
43 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base settings Ringer volume 1. Pr ess Menu . Scroll to Settings menu and press OK .
44 Base settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial mode Y our BT F reestyle 350 is pre-set t o T one (DTMF) dialing.
45 B ase settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
46 Base settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com WARNING Y ou will lose entries s tored in the phonebook, calls list and redial list.
47 B ase settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Set the date and time 1. Pr ess Menu . Scroll to Settings menu and press OK .
Answering machine 48 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Y ou can operate your B T Freestyle 350 answering machine from: • the base • the handset • remotely fr om any external T ouchtone™ telephone. The default setting for the answering machine is On.
Oper ating the answering machine from the base Switch on/ off 1. Pr ess . Pla ying messages 1. Pr ess . During playback: – press once to r epeat current message, twice to play pr evious message. – pr ess to play next message. – press to delete curr ent message.
During operation via the handset, you will hear prompts that guide you through each step. Oper ating the answering machine from the handset Y ou can use any registered B T Freestyle 350 handset to switch your answering machine on and off , hear your messages and adjust the answering machine settings.
Answer & Recor d This invites your caller to leave a message. The pre-r ecorded message is, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. Answer Only This does not allow your caller t o leave a message.
6. Speak your message after the announcement. 7. T o stop recor ding, press Save . Y our message is played back. Press Save to stop playback. 8. Pr ess to return to standby . Play out going message 1. Pr ess Menu scr oll t o Answer machine menu and pr ess OK .
4. Scr oll to Play OGM . Press OK . 5. Scr oll or to highlight Answer & record or Answer only press OK . 6. The message is played. During playback, pr ess Del . The pre- recor ded message is re-instated and played. 7. Pr ess to return to standby .
Set answer delay Answer delay sets the number of rings befor e your BT Fr eestyle 350 answering machine picks up a call. The default setting is 6 rings. Y ou can select an answer delay of 2, 4, 6, 8 rings or Time Saver . Time Saver can save you the cos t of a call when you want to ring in t o find out if you have new messages.
Recor ding time Y ou can set the maximum length of each message to 30, 60, 120 seconds or unlimited. The default setting is 60 seconds. 1. Pr ess Menu scroll to Answer machine menu and press OK . 2. Scr oll or to Answer settings and press OK . 3. Scr oll or to Recording time and pr ess OK .
During playback: Stop/Play press Repeat curr ent message press Play previous message press , Delet e current message press Skip f or ward to next message press 3. Pr ess t o s top and return to standby . Delete all old messages Y ou can only delete messages that have been played.
Recor d a memo Y ou can record a message f or other user s. It is stored and played back just like a normal message. 1. Pr ess Menu scroll to Answer machine menu and press OK . 2. Scr oll or to Record memo and press OK . Recording is displayed and you can begin recor ding your memo.
Memory full If a caller is leaving a message when the memor y becomes full your machine will announce, “Memor y full thank you for calling” and hang up. The machine will also automatically set to Answer Only , the base indicator will flash F and the handset display will show Ans machine full .
4. Enter the curr ent 4 digit PIN (default setting = 0000) and press OK . 5. Enter the new PIN and press OK . 6. Enter the new PIN again and press OK . 7. Pr ess to return to standby . Oper ating your answering machine fr om another phone. 1. Dial your phone number .
delete the current message skip forward to the next message set answer mode, follow voice pr ompts play outgoing message recor d a new outgoing message, follow voice pr ompts swit ch answering machine on/off If you don ’t give any instructions for 8 seconds, your B T Fr eestyle 350 will hang up.
61 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handset and bases Up to 5 handsets can be register ed and operated fr om a BT F reestyle 350 base.
62 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases Select a base If your handset is registered t o more than one base, you can choose the base you want to use.
63 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
64 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
65 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Many common problems ar e caused by the telephone and power cables being incorrectly connected, or the power being switched off .
66 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help No display • The batteries may be flat, dead or incorrectly inser ted.
67 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
68 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
69 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
70 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Gener al inf ormation IMPORT ANT This equipment is not designed for making emergency telephone calls when the power fails.
71 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation • If the keypad lock is switched on, it is possible to make calls to the emer gency numbers (999/112).
72 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation For mor e information please contact your local authority or the retailer where the pr oduct was purchased.
73 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.
BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective s tandar d conditions of contract.
An important point after buying a device British Telecom Freestyle 350 Twin (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought British Telecom Freestyle 350 Twin yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data British Telecom Freestyle 350 Twin - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, British Telecom Freestyle 350 Twin you will learn all the available features of the product, as well as information on its operation. The information that you get British Telecom Freestyle 350 Twin will certainly help you make a decision on the purchase.
If you already are a holder of British Telecom Freestyle 350 Twin, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime British Telecom Freestyle 350 Twin.
However, one of the most important roles played by the user manual is to help in solving problems with British Telecom Freestyle 350 Twin. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device British Telecom Freestyle 350 Twin along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center