Instruction/ maintenance manual of the product 5360 Aastra
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A150 A300 2025 2045 2065 Aastra Communications Systems Aastra 5360 / Aastra 5360ip User's Guide.
Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 2 Opera ting and D ispla y Elem ents ■ Operating elements 1D i s p l a y Status display with symbols, current displays on telephone traffic, displays the available F oxkey functions. 2I n d i c a t o r L E D •L e f t L E D f l a s h e s : C a l l .
Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 3 8A b s e n c e k e y w i t h L E D Prec onfigured as call forwarding. The Absence key can be configured as a function key or digit key. 9 Phone book key Opens phone books. 10 Redialkey Selects the phone numbers last dialled.
Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 4 ■ Display symbols More text information available F oxmenu: Access to th e menu or the available F oxkey functions Other menu entri.
Security eud-0840/2.1 — I7.7 — 10.2008 5 Security ■ Safe t y In for mat io n F ailure to obser ve this information can be hazardous and infringe existing laws. Connections Always plug the ph one cabl e connec tors into the appropriate sockets . Do not modify the connections in any way .
Security eud-0840/2.1 — I7.7 — 10.2008 6 ■ User in form ation Y our terminal has been supplied with a Quick U ser’ s Guide, safety information and, where appli- cable, with other terminal-specific information. Y ou will find this and other documen ts for your device at http://www.
Security eud-0840/2.1 — I7.7 — 10.2008 7 ■ Sy stem and software -related functions Some systems o r system ve rsions do not support all the fea tures.
Contents eud-0840/2.1 — I7.7 — 10.2008 8 Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Answering Calls . . . . . . . . . . . . . . . . . . . . . .
eud-0840/2.1 — I7.7 — 10.2008 9 Dialling and Phoning The following sections explain how to mak e phone ca lls simply and the functions your phone offers you whenever you re ceive a c all. Answering Ca lls . . . . . . . . . . . . . . . . . . . . . .
Dialling and Phoning 10 eud-0840/2.1 — I7.7 — 10.2008 Answering C alls This section explains the procedure for answering a c all. ■ Answering a C all Y our phone is r inging and the indicator LED is flashing. T o answer the call, proceed as follo ws.
Dialling and Phoning 11 eud-0840/2.1 — I7.7 — 10.2008 Making cal ls This section explains the different ways y ou can make a call with your phone. ■ Dialling with the Phone Number Y ou want to call someone and key in that person's phone number .
Dialling and Phoning 12 eud-0840/2.1 — I7.7 — 10.2008 ■ Using Y our Phone in Open Listening Mode Y ou want other people in the room to be able to listen in to the call. The open listening func tion lets you activate the lo udspeaker in additio n to the handset.
eud-0840/2.1 — I7.7 — 10.2008 13 Using the Displa y and O perating Elemen ts The following sections explain how to oper ate your phone quickly and simply . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Display and Operating Elements 14 eud-0840/2.1 — I7.7 — 10.2008 Display ■ Display symbols and display te xt New events such as a call in your absence , a new message or activated functions (e.g. F or ward- ing) are signalled on the disp lay in the idle state by a symbol or a display text.
Using the Display and Operating Elements 15 eud-0840/2.1 — I7.7 — 10.2008 Keys ■ Pressing a K ey A key may have v arious functions depending on the situation and the operating mode. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment.
Using the Display and Operating Elements 16 eud-0840/2.1 — I7.7 — 10.2008 Inp ut ■ Enters digits The digit keys are used to enter the digits 0 to 9. ■ Enter the letters Y ou can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key .
Using the Display and Operating Elements 17 eud-0840/2.1 — I7.7 — 10.2008 ■ Swit ching between U pper and Low er Case Y ou want to switch bet ween upper and lower case while mak ing an input in text mode. Upper-ca se input is automatically ac tivated when the first letter is entered.
Using the Display and Operating Elements 18 eud-0840/2.1 — I7.7 — 10.2008 Menu-Guided Navigation ■ Ac cessing the menu The phone is in standby mode: ■ Naviga ting with the navigation k ey Y ou can retrieve a particular menu entry even mo re simply and efficientl y using the navigation key .
Using the Display and Operating Elements 19 eud-0840/2.1 — I7.7 — 10.2008 ■ Other navigation possibiliti es ■ Resetting activated f eatures Y ou can deactivate again all the activated functions (e.g. F or warding, Barring). Signals ■ Indicator LED Signals Depending on the situation the indicat or LE Ds either flash or remain steadily lit.
eud-0840/2.1 — I7.7 — 10.2008 20 Supplementar y f eatures The following sections explain the su p plementary features provided by your phone for more efficient use. Making and answering ca lls . . . . . . . . . . . . . . . . . . . . . . . . . . . .
eud-0840/2.1 — I7.7 — 10.2008 21 Mak ing and answering calls This section explains some convenient fe atures provided by y our phone for making a call.
Supplementary features 22 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling from external phone books If you select Adva nce d s ea rc h , you can search directly in the connected ex ternal phone books. This function is not available if no ex ternal phone book is connec ted.
Supplementary features 23 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling from the Call List of Unansw ered Calls Y ou want to call someone who has previously tried to reach you. Y our pho ne automatically stores the phone number of this user in a calllist and the display rea ds Missed calls .
Supplementary features 24 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling with Redial Y ou want to call a person you have already called. In the last-number redial list your phone auto matically stores the phone numbers of the per- sons you have already called, complete with their name s, where available.
Supplementary features 25 eud-0840/2.1 — I7.7 — 10.2008 ■ Requesting a Callback Y ou want to tal k to a certain person. The person is busy or does not answer . Y ou can make call- back requests to both internal and ex ternal users. Not all providers supp ort this funct ion.
Supplementary features 26 eud-0840/2.1 — I7.7 — 10.2008 ■ Call W aiting on an internal user Y ou want to talk to an internal user . However , the person is busy. As a result of your call waiting, the person hears a call waiting t one and your phone number or name appears on his display .
Supplementary features 27 eud-0840/2.1 — I7.7 — 10.2008 ■ Star ting an An nouncem ent Y ou want to add ress internal users directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system).
Supplementary features 28 eud-0840/2.1 — I7.7 — 10.2008 ■ Receiving an A nnouncement After an attention tone you will be addressed via your loudspeaker . Y ou can listen to the announcement or stop it . ■ Privat e call with PIN Y ou want to make a private call on your phone or on a third-par ty phone.
Supplementary features 29 eud-0840/2.1 — I7.7 — 10.2008 Using functions while in a call This section explains the differ ent options provided b y your phone while you are in a call . ■ Enquiry Call During a Call Y ou want to c all someone else briefly without losing your current call par tner .
Supplementary features 30 eud-0840/2.1 — I7.7 — 10.2008 ■ Making a Confer ence Call Y ou are in a call and have a call par ty on hol d at the same time. Y ou want to include the party on hold in the conversation and hold a conf erence call. With the conf erence function you can include a ca ll par ty on hold in the current conversation.
Supplementary features 31 eud-0840/2.1 — I7.7 — 10.2008 ■ Parking a C all Partner Y ou want to put your call par tner on hold without us ing a phone channel as a result.
Supplementary features 32 eud-0840/2.1 — I7.7 — 10.2008 Organising absences fr om the desk This section explains the different options provided by y our phone when you want t o leave your desk. ■ Organising absenc es using the Absence K ey Y ou want to leave your desk and set up your phone f or your absence .
Supplementary features 33 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding Calls ( Call forwarding) Y ou want to leave your desk . Calls for you are to be forwarded to a different destination (e.g. phone, V oice Mail, pager). With Call Forwarding you can f orward incoming calls directly to a different destination.
Supplementary features 34 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding a Call on No Reply (CFNR) Y ou want calls that you rec eive on your phone to be forwarded to another destination. Both your own phone and the other destination will then star t ringing.
Supplementary features 35 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding to a message Y ou can not be reached on your phone . Y ou want any in ternal user who calls you t o get a text message. The subscriber hears the busy tone and obtains a text messa ge on his display .
Supplementary features 36 eud-0840/2.1 — I7.7 — 10.2008 ■ Locking Y our Phone Y ou need to leave your desk and want to ensure that no- one can alter your phone's sett ings, look at your private data, or make outside calls from y our phone. Y ou can lock your phone with a PIN consisting of two to ten digits.
Supplementary features 37 eud-0840/2.1 — I7.7 — 10.2008 ■ Unlocking Y our Phone Y o u want to unlock your phone. Y ou can use the PIN to unlock your phone. If you have forgotten your PIN, your system adminis- trator can re set it to the factory setting.
Supplementary features 38 eud-0840/2.1 — I7.7 — 10.2008 F unc tions for special situa tions This section explains the different options provided by your phone to deal with special situations . ■ Deflect a call during the ringing phase Y ou do not want to answer a call y ourself but deflect it to another user .
Supplementary features 39 eud-0840/2.1 — I7.7 — 10.2008 ■ Read T ext Messages Y our d isplay shows New message and the en velope symbol. The right-hand indica tor LED is lit. Menu Pr es s Fo x m en u > Fo x ke y Menu . T ext message Scro ll t o T ext message and press the Sele ct Fox k e y.
Supplementary features 40 eud-0840/2.1 — I7.7 — 10.2008 ■ Picking Up a Call Y ou hear a phone r inging in your vicinity and want to pick up the call. With th e Pic k u p func tion you can pick up the call from the other phone on your own phone. ■ Using the D TMF Mode.
Supplementary features 41 eud-0840/2.1 — I7.7 — 10.2008 ■ Making a call on a third-party phone Y ou want to ma ke a call on a third-par ty phone using your personal settings, for example on a colleague ’ s phone or in a meeting room.
Supplementary features 42 eud-0840/2.1 — I7.7 — 10.2008 ■ Paging an In ternal Us er Y ou are unable to reach an internal user and thus want to page them. If the system is equipp ed with a paging system (PS), the person can be paged. The paged per- son can answer from any phone .
Supplementary features 43 eud-0840/2.1 — I7.7 — 10.2008 ■ Answering a General Bell Via the general bell, y ou hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signall ed visually or acoustically via an external piece of supplementar y equipment.
Supplementary features 44 eud-0840/2.1 — I7.7 — 10.2008 ■ Suppressing your call number from y our called par ty's terminal display Y ou do no t want your call number to appear on the terminal display of a called par t y in the pub- lic network.
Supplementary features 45 eud-0840/2.1 — I7.7 — 10.2008 ■ P ersonal call routing Y ou wan to specify which of your terminals shall ring when you receive a call .
Supplementary features 46 eud-0840/2.1 — I7.7 — 10.2008 Setting func tions by remot e control This section explains how you c an alter your phone’ s settings even if you are not directly at your phone. Y ou are not at you r desk and want to set v ari ous functions on your phone from a differ ent phone.
eud-0840/2.1 — I7.7 — 10.2008 47 P ersonalizing Y our Phone These sections explain how to adapt the phone ’ s basi c settings to suit your pers onal requirements . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personalizing Your Phone 48 eud-0840/2.1 — I7.7 — 10.2008 Display This section explains how to set display prop erties. ■ Setting the display Y ou may find the display is too bright or too dark .
Personalizing Your Phone 49 eud-0840/2.1 — I7.7 — 10.2008 ■ Setting the V olume during a Call Y ou want to adj ust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker . The new volume will remain stored ev en after th e call is ended.
Personalizing Your Phone 50 eud-0840/2.1 — I7.7 — 10.2008 Gener al setti ngs This section explains other settings you can make on yo ur phone. ■ Selecting the language The display t ext is not in the language you want. Y ou can selec t a different language .
Personalizing Your Phone 51 eud-0840/2.1 — I7.7 — 10.2008 ■ Changing the PIN Y ou want to chang e the PIN used to lock/unloc k your phone (see Chapter "Locking Y our Phone" , page 36 and "Unlocking Y our Phone" , page 37 ).
Personalizing Your Phone 52 eud-0840/2.1 — I7.7 — 10.2008 ■ Identifying the communication sy stem This terminal can be connected to diff erent Aa stra communication systems. Y ou can verify to which system your terminal is connected to. ■ Local IP settings (Aastra 5360ip) The IP-relevant data f o r your phone is stored in this menu.
Personalizing Your Phone 53 eud-0840/2.1 — I7.7 — 10.2008 P rotection This section explains how you c an protect yourself against certain types of call . ■ Do not disturb/Call waiting/Intrusion/A nnouncement/F orward Y ou want to protect yourself against cer tain types of calls.
Personalizing Your Phone 54 eud-0840/2.1 — I7.7 — 10.2008 Phone Book Management This section explains ho w to create a new entry in th e phone book and how to edit or delete an entry . ■ Crea ting a New Phone Book Entry Y ou want to store your own phone numbers.
Personalizing Your Phone 55 eud-0840/2.1 — I7.7 — 10.2008 Configuring V oice Mail This section explains how to set your V oice Mail. ■ P ersonal greeting Y ou have the possibilit y of recording up to three diff erent greetings.
Personalizing Your Phone 56 eud-0840/2.1 — I7.7 — 10.2008 Conf ig ur in g K eys This section explai ns how to assign phone numbers and functions to a Fo xkey or configurable key . ■ A vailab le keys Y ou can assign phone numbers or func tions to on e of the 10 configurable keys.
Personalizing Your Phone 57 eud-0840/2.1 — I7.7 — 10.2008 ■ Store a function under a k ey– function key Y ou want to retrieve a frequently used function - f or example "call forwarding on no reply" - using a single keystroke ra ther than having to enter it b y hand.
Personalizing Your Phone 58 eud-0840/2.1 — I7.7 — 10.2008 Fo r m u l a t i n g Fu n c t i o n s This section explai ns how to activate an individual function, fo r example call forwarding uncondi- tional, with the aid of function commands and how to assign it to a key .
eud-0840/2.1 — I7.7 — 10.2008 59 F ur ther inf ormation The following sections contain more useful information about your phone. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Further information 60 eud-0840/2.1 — I7.7 — 10.2008 Tr o u b l e s h o o t i n g This section contains a f ew tips on how to operate your phone if you encounter any problems.
Further information 61 eud-0840/2.1 — I7.7 — 10.2008 Declaration Open Sourc e Soft ware (Aastra 5360ip). ■ About Open Source Software This product contains O pen Source Sof tware from th ird-par ty sup pliers subjec t to the GNU licence provisions GPL ( GNU General Public License) and L GPL (GNU Library/Lesser General Pub l ic L ic en se ) .
eud-0840/2.1 — I7.7 — 10.2008 62 I nstallation and F irst- T ime Op er a ti o n These sections explain the setup opti ons av ailable with your phone. Equipment pro vided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation and Fi rst-Time Operation 63 eud-0840/2.1 — I7.7 — 10.2008 Equipment pro vided Opt io ns T elephone and handset Handset connection cable T elephone connection cable Aastr a 5360 Stand.
Installation and Fi rst-Time Operation 64 eud-0840/2.1 — I7.7 — 10.2008 Setting up and mounting the phone With the aid of the supplied stand rest y ou can set up the phone as a desktop phone or mount it to the wall . ■ Setting the phone up as a desktop phone Y ou can set up the phone either at a 40° or a 25° angle.
Installation and Fi rst-Time Operation 65 eud-0840/2.1 — I7.7 — 10.2008 ■ W all mounting Y ou can also mount the phone on the wall. T o do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. • F it the screws f or securing the stand r est and mount the stand r est (F igure A ).
Installation and Fi rst-Time Operation 66 eud-0840/2.1 — I7.7 — 10.2008 ■ Dism antl ing Desktop phone: • Disconnect the phone cord and remov e. • Carefully pull the stand rest away in t he op posi te direc tio n. Wa l l s e t : • Carefully slide the phone upwar ds out of the stand rest.
Installation and Fi rst-Time Operation 67 eud-0840/2.1 — I7.7 — 10.2008 Connecting Aastra 5360ip ■ Con ne c t i o ns ■ Co nnecting your phone t o the LAN This phone communicates via the same connection as your PC (IP network / LAN). This means you do not need a special phone connection.
Installation and Fi rst-Time Operation 68 eud-0840/2.1 — I7.7 — 10.2008 ■ Co nnecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, f or example a printer . • Connecting the LAN cor d (not included in the sc ope of delivery) to the PC’ s network socket.
Index eud-0840/2.1 — I7.7 — 10.2008 69 %, *,+... */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 A Absence key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 , 32 Accessing the menu . . . . . . . .
Index eud-0840/2.1 — I7.7 — 10.2008 70 K Key block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 L Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 LED . . . . . . . . . .
An important point after buying a device Aastra 5360 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra 5360 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra 5360 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra 5360 you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra 5360 will certainly help you make a decision on the purchase.
If you already are a holder of Aastra 5360, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra 5360.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra 5360. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra 5360 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center