Instruction/ maintenance manual of the product BT 6500 Single British Telecom
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De signed t o block nui san ce calls Quick Set-up and User Guide BT 6500 Digital Cordless Phone with Answering Machine.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Impor tant – please r ead firs t 2 • Only use the line cord, power supply and r echargeable batt eries supplied with your phone. • Make sur e that the power supply is connected to a known working sock et.
3 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Check bo x cont ents Menu Calls Handset Base T elephone line cord (pre-installed) Menu Calls Handset Charger Mains power .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Where to put your phone • Place the base within 3 metres of a mains power socket and 3 metr es of a phone socket so the cables will reach. • Make sur e it’ s at least a metre away from other electrical appliances to avoid interference.
Quick set-up guide 5 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp T alk/Standby time Under ideal conditions, the handset batteries should give up to 12 hours talk time or 120 hours standby on a single charge. (This doesn ’t mean you can unplug the base or leave the handset for this length of time without charge).
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Quick set-up guide 6 Battery per formance • T o keep the batteries in the best condition, leave the handset off the base for a few hours at a time. • Running the batteries right down at least once a week will help them last as long as possible.
Quick set-up guide 7 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 2. Activate the batteries as explained on page 5. If you set the time and date on the first handset then it will be shared with all other handsets in your multi pack once you activate the batteries.
Quick set-up guide Please note, other products connected to the line are not compatible with this featur e and will still ring. Y ou must subscribe to a Caller Display service from your network provider f or the block nuisance calls featur e to work. Charges may apply .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you cannot find the answer to your problem in this user guide, then please call our free Helpline on 0800 145 6789*. Our dedicated advisors are more lik ely to be able to help you than the retailer where you made your purchase.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 10 In this guide Getting to know your phone Handset buttons ..............................14 Handset display/display icons ...........16 Finding your way around your phone 17 Menu map .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp In this guide 11 Speed dial Save a speed dial entr y .....................35 Dial a speed dial entr y ......................35 Edit a speed dial entry ......................36 Delete a speed dial entry .
In this guide If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 12 Message playback using the base ......51 Delete all old (played) messages .......52 Remot e access .................................52 Set the remote access PIN f or the first time .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp In this guide 13 T ext messaging Register to the t ex t messaging ser vice ............................ 67 Send a text message ........................68 Receiving t ex t messages .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 14 Getting to know your phone Handset buttons Left option button In idle mode, press to enter the main menu. Also use to access sub menus and confirm options shown on the display above the button.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Getting to know your phone 15 Menu Calls Right option button Press to confirm the option displayed on the scr een above the button, to delete or go back to the previous scr een.
Getting to know your phone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 16 Handset display Shows handset battery s tatus. Scrolls when the handset is charging. Empty frame flashes when battery needs recharging. On – missed call(s) in the Calls list*.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Getting to know your phone 17 Finding your way around your phone Y our B T6500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page.
Getting to know your phone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 18 Menu map Answer phone View Messages Messages Play all Delete message Save number Send text Delete old msgs Outgoing msg Ans. & record Answer only Record memo Answer mode Answer on/off Answer mode (On or Off) (Ans.
Getting to know your phone 19 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp T ext Messages W rite Message Inbox Drafts Sent folder T emplates Settings Please Cal.., I’ll be th.., What time.., I’ll call.., Happy Birt.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 20 Base V ol- Decrease the speak er volume during playback, the call screening volume during idle and the base ringer volume. V ol+ Increase the speak er volume during playback, the call screening volume during idle and the base ringer volume.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 21 When you make a call, the green In use light on the base flashes. Auto end If auto end is set to On you can end a call by placing the handset back in the base If auto end is set to Off , you’ll need to press to end the call.
Using the phone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 22 Y ou can also press to switch between calls. Out of range warning When the handset is out of range of th.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Using the phone 23 Handsfree Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker .
Using the phone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 24 Switch t o hands free during a call 1. During a call, press to put the call on the loudspeaker . T o switch handsfree off and ret urn the call to the earpiece, press again.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Using the phone 25 Y ou can lock the keypad so that it can ’t be used accidentally while you’ re carr ying it around.
Using the phone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 26 If you get an incoming call or text message while you’ re paging a handset, the incoming call or message takes priority and paging will stop.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 27 Call contr ol settings When set to On, the base and handset ringer volumes (on all handsets registered t o the base) will be set to Off .
Call control settings If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 28 Y ou can set Do not disturb to on, off or you can set specific times when the featur e is on and off . The default setting is off . When set to On, the idle screen will display DO NOT DISTURB instead of the handset name.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Call control settings 29 i) T o block calls by type, when By call type is highlighted, press Select .
Call control settings If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 30 Assign VIPs 1. Select Menu , scroll to Call control and select Options . 2. Enter the access PIN and select OK . Press to highlight VIP list and press Select .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 31 Y ou must enter a name and at least one telephone number for the contact to be stored. Names can be up to 25 characters and numbers up to 24 digits. Entering names Use the k eypad letters to enter names, e.
Contacts If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 32 Searching alphabetically Y ou can alpha search for contact names by entering multiple characters, the sear ch will be carried out on the beginning of the name only .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Contacts 33 Edit a contact 1. Fr om the home screen, press . 2. Press or to scroll t o the entr y you want to edit and select Options . 3. Press to highlight Edit contact and press Select .
Contacts If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 34 Y ou can also highlight Clear selection if you want to remove the ticks so the contacts are not marked f or deletion anymore. The delete all contacts featur e will not delete the special contact entries that are pre-pr ogrammed in the contacts list.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 35 Speed dial If you try to save a Speed dial entry under a Speed dial button that has already been populated, the display will show Replace existing number? and you will hear an error tone.
Speed dial If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 36 Edit a Speed dial entry 1. Select Menu , scroll to display Speed Dial List and press Select . 2. Press or to highlight the entry you want to edit and select Options .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 37 Y ou’ll need to subscribe to your network provider’ s Caller Display service for this featur e to work. Y ou might have to pay a fee. F or more information on BT Calling F eatures, call B T free on 0800 800 150.
Caller Display and the Calls list If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 38 Calls list indicators = outgoing call made = incoming call received = missed call = ca.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Caller Display and the Calls list 39 If you have more than one handset registered t o the base, all data is synchronised across handsets. Theref ore, if you save a calls list entr y to your contacts it will be saved on all handsets.
Caller Display and the Calls list If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 40 If you need to edit the name, press the or button to move the cursor left or right and use Clear to delete unwanted charact er s then use the keypad to ent er new ones.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 41 Answer machine Y ou’ll need to set the date and time (if you’ve not already done so during set-up) so that the answer machine can corr ectly announce when each message was received.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 42 Answer & Recor d The pre-recor ded Answer & Recor d outgoing message that allows your caller to leave a message is, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 43 Reinstating the pre-r ecorded outgoing message will not delete your recor ded outgoing message. It will be retained incase you want to use it in the future.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 44 Y ou can record a memo message on the answer machine for other users to hear when they listen to messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 45 Time saver When you ring in to access your answer machine remotely , if you have set Time saver as the answer delay and you have new messages it will answer after 10 seconds.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 46 When the message alert is set to On, the base will beep at regular intervals. The default setting is On. Set the message aler t on or off 1. Select Menu , Answer Phone is displayed, press Select .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 47 While screening, you can adjust the volume by pressing or on the handset or on the base. Y ou can also stop a caller leaving a message by pressing on the base during message recording.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 48 New (unplayed) messages are played first (oldest to most recent) and then old (played) messages (oldest to most recent). If the memory is full, the answer phone icon on the home scr een will display Full underneath it.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 49 T o cancel deletion, when you see the confirmation question, select No . Delete a message or delete all old (played) messages 1. Select Menu , Answer Phone is displayed, pr ess Select .
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 50 When the answer machine is switched On, the text ‘On ’ will light up on the button. ii) T o add to an existing contact, highlight Add to contact and press Selec t .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 51 Memory full If there is only 10 seconds of memory capacity lef t when a caller is leaving a message they will hear , “Please complete your message within 10 seconds.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 52 If you don ’t press within 3 seconds you will hear , “Messages saved”.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 53 Y ou cannot turn Remote access On until you have set a remote access PIN. The default setting is Off . Select Clear if you need to delete any digits. Change the remote access PIN 1.
Answer machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 54 Remote Access must first be enabled to allow you to switch on the answer machine remotely . 5. Press or to display On or Off and select Save . Saved will be displayed.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Answer machine 55 Operating you answer machine r emotely 1. Dial your phone number . 2. When you hear your outgoing message, press * and enter your 4 digit remot e access PIN.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 56 Choose from 20 handset ringtones: 10 polyphonic and 10 standard. The default external ringtone is Melody 1 and the internal ringtone is Melody 2. There are 5 handset ringer volume levels plus Ringer Off .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Settings 57 There are two handset t ones: keypad tones and confirmation tones. Y ou can turn these on or off , the default setting is On. Keypad tones: when turned on, you will hear a beep after each button press.
Settings If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 58 The default setting for all call settings is On. If Auto answer is set to On you can answer a call by lifting the handset off the base. If it’ s set to Off , you’ll need to lift the handset off the base and then press .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Settings 59 If you wish to revert to not using a PBX access code, you need to go into the PBX code menu and delete all the digits by selecting Clear , then select Save . The default system PIN is 0000.
Settings If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 60 If you reset the handset settings all the handset settings will return t o their default settings, e.g. the handset name, ringer melody , all volume levels, display and alarm settings.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Settings 61 If you clear the handset and base user data all your contacts and the calls list will be deleted and your recorded out going messages and all received answer machine messages will be deleted.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 62 Clock/Alarm The default time format is 12 hour . Y ou must enter the full date: day , month and year . If you didn ’t set the time and date when you first set-up your phone then you will need to do so befor e you can set an alarm.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Clock/Alarm 63 If you select Off the display will show Alarm off and you will hear a confirmation tone. If you set an alarm the display will show the time and frequency setting after you select Save .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 64 Y ou need to subscribe to the specific BT Calling F eature to be able to use some of these services. Y ou might have to pay a fee. For mor e details on BT’ s Calling Featur es, go to bt.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp BT Calling F eatures 65 With the ring back featur e you can get an automatic call back from an engaged number . No need to dial a busy number over and over again. Just dial 5, wait for a confirmation message and hang up.
BT Calling F eatures If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 66 Reminder call lets you book an alarm call. Like an alarm clock, except it lets you book an alarm call days in advance. Set repeat reminders every day or as a one-off call to remind you of a specific event.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 67 T ex t messaging Y our B T6500 can send and receive text messages from participating networks and compatible landline telephones in the UK. The fixed line t ex t ser vice is provided under B T’ s terms and conditions for t elephone ser vice.
T ext messaging If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 68 The sent and drafts folders are populated on a first in, first out basis. Once the folder is full, when a new message is added to the f older the oldest message will automatically be deleted.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp T ext messaging 69 There are 5 templat es: Please call home I’ll be there at What time will you be home? I’ll call you back Happy Birthday! T o inser t a template, scr oll to highlight Insert template and pr ess Selec t .
T ext messaging If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 70 If the Inbox is full you will see a warning message letting you know that no new text messages can be received until you delete some old messages, select OK to read your messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp T ext messaging 71 In the Inbo x, unread messages are mark ed with the • icon. Once read, the icon will be removed. i) T o save this as a new contact, highlight New contact and press Selec t .
T ext messaging If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 72 Y ou can change any of the 5 pre-populated templat es to messages of your choice up to a maximum of 32 characters. If you delete all the charact er s in a template it will be displayed as ‘ Empty template ’ in the template list.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp T ext messaging 73 Do you have two text phone bases connected to the same phone line? If you have you are lik ely to experience problems receiving text messages. Normally , only one SMS/text enabled base unit can be plugged into any line.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 74 U sing additional handsets Y ou can register up to five GAP compliant handsets to your BT6500 base t o ex tend your phone system without needing to install telephone extension sockets f or each new phone.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Using additional handsets 75 Registering another mak e of handset to your BT Titanium base If you want to register another make of handset (i.
Using additional handsets If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 76 Y ou can also choose All handsets if you want to call all handsets registered t o the base. If a handset answers, the handset name will be displayed on your screen.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Using additional handsets 77 3. When the other handset answers you can announce the call and then select T ransfer or pr ess to transf er the call. Hold a 3-way call Using your handset, you can hold a 3-way call with two external callers.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 78 Help Phone doesn ’t work • Have you activated the batteries corr ectly? See page 5.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Help 79 No display • The batteries may be flat, dead or incorrectly inserted. • Rechar ge or replace the batteries. Range icon flashes • Make sur e the handset is registered to the base, see page 74.
Help If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 80 No Caller Display number/name displa yed • Have you subscribed to a Caller Display service from your network provider? See page 37. • The caller may have withheld their number .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Help 81 Buzzing noise on my phone or on other electrical equipment nearby • Sometimes other electrical equipment can interfere with your B T6500 if it’ s placed too close.
Help If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 82 • There might be a fault on the line. Check your telephone line is working pr operly . • Y ou might have deleted the server number in error . See page 73 for instructions on how to enter the number .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Help 83 I want to use more than one text (SMS) enabled product on my telephone line It is possible to connect more than one.
Help If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 84 Once changed, for the pr oducts that you have assigned new send and receive numbers, you need to send a new registr ation tex t to the Fixed Line T ex t Ser vice platform to r egis ter the new identity (i.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 85 Gener al inf ormation Impor tant This equipment is not designed for making emer gency phone calls when the power fails. Alternative arrangements should be made f or access to emergency services.
General inf ormation If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 86 • Never dispose of batteries in a fir e. There is a serious risk of explosion and/or the release of highly to xic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp General inf ormation 87 Guarant ee Y our BT6500 is guaranteed f or 12 months from the date of purchase.
General inf ormation If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 88 T echnical in forma tion How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line.
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Of fices worldwide Th e s er vice s d es c ri be d i n th is p ub li c at io n ar e s ub je c t t o av ai la bil i t y an d may b e m od i fie d f ro m t im e to t im e.
An important point after buying a device British Telecom BT 6500 Single (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought British Telecom BT 6500 Single yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data British Telecom BT 6500 Single - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, British Telecom BT 6500 Single you will learn all the available features of the product, as well as information on its operation. The information that you get British Telecom BT 6500 Single will certainly help you make a decision on the purchase.
If you already are a holder of British Telecom BT 6500 Single, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime British Telecom BT 6500 Single.
However, one of the most important roles played by the user manual is to help in solving problems with British Telecom BT 6500 Single. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device British Telecom BT 6500 Single along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
