Instruction/ maintenance manual of the product SVMS4-DUAL Adder Technology
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SMAR T V V i i e e w w MUL TISCREEN I N S T A L L A T I O N & U S E www .addertec.com SVMS4-QU AD 4 port Smar tView Multiscr een with 4 monitor connections SVMS4-DU AL 4 port Smar tView Multiscr e.
SmartView Multiscreen Installation and Use Page 1 About this manual SmartView Multiscreen - Installation and Use First edition (August 2001) (c) 2001 Adder Technology Ltd.
SmartView Multiscreen Installation and Use Page 2 Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase.
SmartView Multiscreen Installation and Use Page 3 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
SmartView Multiscreen Installation and Use Page 4 Contents 1. Introduction .................................................................................... 6 1.1 Key features ........................................................................
SmartView Multiscreen Installation and Use Page 5 3. Using the SmartView Multiscreen ............................................... 23 3.1 Power on status ..................................................................................... 23 3.2 Front panel keys and remote controller .
SmartView Multiscreen Installation and Use Page 6 1. Introduction Thank you for purchasing the SmartView Multiscreen. Your SmartView Multiscreen is a high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms.
SmartView Multiscreen Installation and Use Page 7 Intelligent switching feature enables users to switch between all ports or just the active ports. Mixed AT/PS2 keyboards and PS2/RS232 mice suppo rted as standard.
SmartView Multiscreen Installation and Use Page 8 Supports very wide range of software including Windows 3.X, WFWG, 95, 98, 2000, NT,ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc. Supports the additional shortcut, web access and media control keys found on extended keyboards.
SmartView Multiscreen Installation and Use Page 9 1.4 Product information Figure 1 - SmartView Multiscreen front view.
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SmartView Multiscreen Installation and Use Page 12 2. Installation 2.1 What you will need Cables to connect the SmartView Multiscreen to each of your PC keyboard, video and mouse ports.
SmartView Multiscreen Installation and Use Page 13 2.2 Mounting the SmartView Multiscreen The SmartView Multiscreen has been designed for use on a desktop or shelf in close proximity to the user’s monitor and peripherals.
SmartView Multiscreen Installation and Use Page 14 to the mouse and/or keyboard not being recognised by the computers when they are switched on. 2.4 ‘Interface powered’ operation without the optional power adapter The SmartView Multiscreen draws its power from the connected computers via the keyboard cables.
SmartView Multiscreen Installation and Use Page 15 To enter configure mode at power on: Switch off all the attached PCs and the SmartView Multiscreen. Hold down the front panel key whilst powering on the SmartView Multiscreen.
SmartView Multiscreen Installation and Use Page 16 L1 - SmartView Multiscreen locks on to active ports only during autoscanning (default) L2 - SmartView Multiscreen locks on to every port during autos.
SmartView Multiscreen Installation and Use Page 17 U7 – Cycle between all ports when switching with ‘Hotkeys + Tab’ or three button mouse (default) U8 – Cycle between active ports only when sw.
SmartView Multiscreen Installation and Use Page 18 2.9 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system.
SmartView Multiscreen Installation and Use Page 19 Multiscreen, press the front panel key again. A complete power off reset of the connected keyboards and mice will then be performed. This function only resets the shared keyboard and mice that are plugged into the control port.
SmartView Multiscreen Installation and Use Page 20 Type of mouse / system Driver type Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 F5 PS/2 IntelliMouse PS/.
SmartView Multiscreen Installation and Use Page 21 To perform a firmware upgrade on your SmartView Multiscreen you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS.
SmartView Multiscreen Installation and Use Page 22 Step 5 - Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www.addertec.com . The SmartView Multiscreen uses the same firmware as the AdderView GEM product.
SmartView Multiscreen Installation and Use Page 23 3. Using the SmartView Multiscreen This section explains the general operation of the SmartView Multiscreen. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView Multiscreen selects computer 1 and displays '1'.
SmartView Multiscreen Installation and Use Page 24 particularly useful in applications where the SmartView Multiscreen is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control.
SmartView Multiscreen Installation and Use Page 25 3.4 Switching operation When you select a port, your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors.
SmartView Multiscreen Installation and Use Page 26 and displays 0. The video signal is switched off. If a password has not been set then the SmartView Multiscreen can be re-enabled by selecting a channel.
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SmartView Multiscreen Installation and Use Page 29 ‘2’ of the first SmartView Multiscreen unit A. For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use: press ba ba 2 2 release 2 2 press 3 3 release 3 3 ba ba 3.
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SmartView Multiscreen Installation and Use Page 31 4. SmartView Multiscreen configuration options All the options described in this section are entered in SmartView Multiscreen configure mode - see section 2.6 for instructions on entering configure mode.
SmartView Multiscreen Installation and Use Page 32 L1 - SmartView Multiscreen only locks on to active ports during autoscanning (default) L2 - SmartView Multiscreen locks on to every port in turn duri.
SmartView Multiscreen Installation and Use Page 33 The SmartView Multiscreen supports ‘Internet Mice’ that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and sometimes have additional buttons.
SmartView Multiscreen Installation and Use Page 34 4.4 Keyboard hotkey combination The keyboard hotkey combination is used to change a channel, set autoscan mode or secure the product (so that the password needs to be typed before it can be used again).
SmartView Multiscreen Installation and Use Page 35 the factory default states by typing F8 F8 f f . Use options F5 F5 f f and F6 F6 f f to restore mouse function on disconnected PS/2 CPU mouse connections.
SmartView Multiscreen Installation and Use Page 36 4.8 Cascade query code The SmartView Multiscreens use a special ‘query code’ to detect whether or not they are connected to another SmartView Multiscreen. By default your SmartView Multiscreen uses query code AD.
SmartView Multiscreen Installation and Use Page 37 4.10 Exit configure mode When you have finished configuring any special options, simply type ‘E’ followed by (return) to exit configure mode and return to normal operation mode. The attached computers can now be switched on.
SmartView Multiscreen Installation and Use Page 38 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed.
SmartView Multiscreen Installation and Use Page 39 wish to make use of the DDC (Display Data Channel) capabilities of the SmartView Multiscreen then you will need to use cables that have the DDC signalling lines connected (pins 12 and 15 on the 15-way video connector).
SmartView Multiscreen Installation and Use Page 40 Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience, neatness and high video quality we recommend the Adder brand 3-in-1 combination cables for the keyboard, mouse and first video head connections.
SmartView Multiscreen Installation and Use Page 41 A3. Options port pin assignments The 15 way D connector located on the back of the SmartView Multiscreen (labelled OPTIONS / FLASH) provides connections for the remote control module and allows an external RS232 device to control the SmartView Multiscreen.
SmartView Multiscreen Installation and Use Page 42 A.5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two SmartView Multiscreens together for synchronised operation (see section 3.
SmartView Multiscreen Installation and Use Page 43 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView Multiscreen. Problem: Mouse does not move cursor on screen.
SmartView Multiscreen Installation and Use Page 44 Problem: Mouse moves very slowly but otherwise functions correctly. Action: Change the mouse driver to a Microsoft type or take the action recommended in section 4.
SMAR T V V i i e e w w MUL TISCREEN INST ALLA TION & USE ADDER T echnology Limited T echnolog y House T rafalgar W a y Bar Hill Cambridge CB3 8SQ • England T : +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec .com www .adder tec.com SV -MUL TI-05.
An important point after buying a device Adder Technology SVMS4-DUAL (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Adder Technology SVMS4-DUAL yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Adder Technology SVMS4-DUAL - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Adder Technology SVMS4-DUAL you will learn all the available features of the product, as well as information on its operation. The information that you get Adder Technology SVMS4-DUAL will certainly help you make a decision on the purchase.
If you already are a holder of Adder Technology SVMS4-DUAL, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Adder Technology SVMS4-DUAL.
However, one of the most important roles played by the user manual is to help in solving problems with Adder Technology SVMS4-DUAL. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Adder Technology SVMS4-DUAL along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center