Instruction/ maintenance manual of the product 2XPRO Adder Technology
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SMAR T V V i i e e w w XPR O I N S T A L L A T I O N & U S E www .addertec.com SMAR T V V i i e e w w XPR O 16 P or t SMAR T Vie w 4XPR O 4XPR O/16 12 P or t SMAR T Vie w 2XPR O 2XPR O/12 8 P or t.
SmartView XPro Installation and Use Page 1 About this manual SmartView XPro - Installation and Use Fourth edition (March 2003) (c) 200 3 Adder Technology Ltd.
SmartView XPro Installation and Use Page 2 free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product.
SmartView XPro Installation and Use Page 3 Contents 1. Introduction ..................................................................................... 5 1.1 Key features and benefits .................................................................
SmartView XPro Installation and Use Page 4 4. Using the SmartView XPro ........................................................... 40 4.1 Rear panel special function switches ..................................................... 40 4.2 Power supply connections and indicators .
SmartView XPro Installation and Use Page 5 1. Introduction Thank you for purchasing the Adder SmartView XPro. Your SmartView XPro is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms.
SmartView XPro Installation and Use Page 6 1.1 Key features and benefits Enables many computers to be independently controlled by multiple users. On-screen menu allows computers to be selected by name or descriptio n. Configurable security enables administrator to assign access rights to users.
SmartView XPro Installation and Use Page 7 Compact 1U (2XPro) and 2U (4XPro) cases may be neatly fitted under a monitor or fixed into a 19 inch rack using the supplied rack-mount kit. SmartBoot ensures reliable simultaneous bootup of all computers. User and computer name information may be uploaded to a PC and saved in an Excel compatible file.
SmartView XPro Installation and Use Page 8 1.2 SmartView XPro package contents SmartView XPro. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet.
SmartView XPro Installation and Use Page 9 1.5 Product information Fig. 1 - SmartView 2XPro and 4XPro models viewed from the front.
SmartView XPro Installation and Use Page 10 Fig. 2 - SmartView 2XPro8 and 4XPro 16 models viewed from the rear (2XPro4 and 4XPro12 models are similar but with less computer ports).
SmartView XPro Installation and Use Page 11 Fig. 3 - AdderLink XR (top) and AdderLink Gold (below) XR receiver units.
SmartView XPro Installation and Use Page 12 Fig. 4 - Mounting the AdderLink into its 19 inch rack mounting bracket.
SmartView XPro Installation and Use Page 13 2. Installation Adder explains: Flexible configuration The SmartView XPro has many ports for connection to computers, keyboards, mice, monitors and AdderLink extenders. There are no restrictions placed upon which ports are connected to devices and you can leave any of the ports disconnected if you wish.
SmartView XPro Installation and Use Page 14 For the local user port connections you will need: A monitor with a standard VGA-style 15-pin analogue video connector that will work when connected directly to each of your PCs. SmartView XPro supports low and high resolution monitors.
SmartView XPro Installation and Use Page 15 IMPORTANT WARNING Do not connect the SmartView's extender ports to an Ethernet hub or other digital network device. The signals carried on the twisted pair cable between the SmartView and the AdderLink are ANALOGUE.
SmartView XPro Installation and Use Page 16 User ports 1 and 3 are dual access ports and may have both a local KVM (connected directly) and a remote KVM (connected via and AdderLink extender) attached at the same time. The local and remote KVMs share the port on a timeout basis but only one KVM may be using the port at any one time.
SmartView XPro Installation and Use Page 17 You may attach the power adapter to either power inlet A or power inlet B (see figure 2). The ports are both the same and are provided to enable you to connect a redundant (spare) power supply (see section 4.
SmartView XPro Installation and Use Page 18 SmartView XPros may also be cascaded to single user SmartView Pro products with the restriction that the SmartView Pro units must be on the last layer of the tree and that no further units are cascaded off these.
SmartView XPro Installation and Use Page 19 The following diagrams show some typical SmartView XPro installations..
SmartView XPro Installation and Use Page 20 Fig. 5 - A typical installation using a single SmartView XPro 8.
SmartView XPro Installation and Use Page 21 Fig. 6 - A cascaded application using multiple SmartView XPros.
SmartView XPro Installation and Use Page 22 Fig. 7 – An advanced application that uses two sets of cascaded SmartViews that are cross linked together using twisted pair wiring and AdderLinks.
SmartView XPro Installation and Use Page 23 2.6 Maximising the video quality The SmartView XPro supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wideband amplifiers in order to minimise any loss of video quality.
SmartView XPro Installation and Use Page 24 2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system.
SmartView XPro Installation and Use Page 25 the SmartView's keyboard and mouse reset function (see section 4.17). This function only resets the keyboard and mouse attached to the selected user port. It does not affect the status of any of the SmartView's other ports or the CPU connections.
SmartView XPro Installation and Use Page 26 Type of mouse / system Driver type Likely e xpected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 Standard PS/2 IntelliMouse PS/.
SmartView XPro Installation and Use Page 27 3. Configuring the SmartView XPro 3.1 Configuration summary The SmartView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.
SmartView XPro Installation and Use Page 28 Step 3 - Create user accounts Login to the SmartView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The SmartView supports up to 16 user profiles.
SmartView XPro Installation and Use Page 29 To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS . Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security.
SmartView XPro Installation and Use Page 30 3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS . Select EDIT USER LIST from the menu. Press INSERT to add a new user.
SmartView XPro Installation and Use Page 31 XPros then the port numbers will be four, six or eight characters long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
SmartView XPro Installation and Use Page 32 Creating entries for computers connected to cascaded SmartViews You can cascade SmartView 4XPro units using one, two, three or four KVM links and SmartView 2XPro units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a SmartView cascade.
SmartView XPro Installation and Use Page 33 Fig. 7 - Creating menu entries for computers that are connected to cascaded SmartViews.
SmartView XPro Installation and Use Page 34 Fig. 8 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users.
SmartView XPro Installation and Use Page 35 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights.
SmartView XPro Installation and Use Page 36 quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the SmartView.
SmartView XPro Installation and Use Page 37 3.6.6 AUTOMATIC LOGOUT Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED The SmartView enables you to restrict access to your computers on a login basis.
SmartView XPro Installation and Use Page 38 3.6.9 AUTOSCAN MODE Accessed from menu: GLOBAL PREFERENCES Settings: SCAN LIST, ACTIVE PCs, ALL PCs The SmartView supports an autoscan mode that automatically scans between the connected computers in sequence.
SmartView XPro Installation and Use Page 39 3.6.10 AUTOSCAN TIME Accessed from menu: GLOBAL PREFERENCES Settings: DISABLED; 2, 5, 7, 10, 15, 20, 30 SECONDS The autoscan time defines the length of time that the SmartView will display video from an autoscanned computer before changing to the next computer.
SmartView XPro Installation and Use Page 40 4. Using the SmartView XPro This section explains the general operation of the SmartView XPro. We recommend that you read this section before starting to use the product.
SmartView XPro Installation and Use Page 41 4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1).
SmartView XPro Installation and Use Page 42 4.5 Activity indicators The SmartView XPro has a front panel activity indicator for each user port (see figure 1).
SmartView XPro Installation and Use Page 43 Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls are e.
SmartView XPro Installation and Use Page 44 name and password to access the SmartView. 4.8 Keyboard hotkeys SmartView XPro can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions.
SmartView XPro Installation and Use Page 45 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and .
SmartView XPro Installation and Use Page 46 be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current SmartView, port 2 (02) on the next cascaded SmartView and port 16 on the last SmartView.
SmartView XPro Installation and Use Page 47 4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer.
SmartView XPro Installation and Use Page 48 4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the SmartView's on-screen menu. For systems with many computers this is the recommended method of computer selection.
SmartView XPro Installation and Use Page 49 To connect to a computer, place the menu bar over the computer name using a combination of the up and down cursor keys and the page up / page down keys. You may also use the wheel on a wheel mouse to move the menu bar up and down.
SmartView XPro Installation and Use Page 50 To select the computer with SHARED access press: e e or f f When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer.
SmartView XPro Installation and Use Page 51 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.7). To select a computer in SHARED mode use the left hand mouse button ( ) whilst the menu bar is positioned above the required computer name.
SmartView XPro Installation and Use Page 52 SmartView indicates an unsuccessful connection 4.11 The reminder banner Normally the SmartView will display a discreet computer name reminder banner that reminds you which computer you are connected to.
SmartView XPro Installation and Use Page 53 4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS . Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.
SmartView XPro Installation and Use Page 54 screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner.
SmartView XPro Installation and Use Page 55 will clear all the computer and user names and set all parameters back to the factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8.
SmartView XPro Installation and Use Page 56 is duplicated on both the local and remote access points but the SmartView will accept keyboard and mouse data from only one KVM at a time. Whilst one of the KVMs is active, the num, caps and scroll lock keys on the inactive KVM's keyboard will flash indicating that the KVM does not have control.
SmartView XPro Installation and Use Page 57 press ba ba 0 0 release 0 0 press 1 1 release 1 1 press 1 1 release 1 1 press 4 4 release 4 4 ba ba 4.17 Resetting user port keyboards and mice The SmartView gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port.
SmartView XPro Installation and Use Page 58 4.18 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. The transmitter unit (AdderLink XL) is built into the SmartView XPro so you will only need the receiver (AdderLink XR unit).
SmartView XPro Installation and Use Page 59 4.20 Saving and restoring the menu configuration to and from an Excel compatible file. The SmartView XPro will store up to 512 computer names and 16 sets of user access rights.
SmartView XPro Installation and Use Page 60 To edit the menu names and configuration settings: You may open the XPRODATA.CSV using a spreadsheet program such as Microsoft Excel. The format of a typical file is shown below. You will see that the computer names (rows) are tabulated against the user profiles (columns).
SmartView XPro Installation and Use Page 61 4.21 Switching channels by sending RS232 data You can switch the SmartView XPro remotely by sending RS232 data to the serial communications port (located on the rear panel adjacent to the power connectors). All data should be sent using the following RS232 protocol.
SmartView XPro Installation and Use Page 62 5. Special features of the SmartView XPro The following special features of the SmartView XPro are implemented by firmware versions 1.12 and above. If you have an earlier version of firmware loaded into your SmartView you will need to download the latest firmware release from the Adder website (www.
SmartView XPro Installation and Use Page 63 Synchronised SmartViews used for a dual head video switching application The pinout of the RS232 synchronisation cable is as shown below.
SmartView XPro Installation and Use Page 64 The pinout for a “daisy chain” RS232 cable for more than 2 units is shown below: 5.2 Logging access activity (requires firmware v1.12 or above) By connecting the SmartView’s serial port to a computer, a time stamped log of the SmartView’s activity can be generated.
SmartView XPro Installation and Use Page 65 { activity_log_destination} is the file name where the log is to be stored or the word PRINT if the log is to be printed on a printer attached to the computer’s parallel port. LPT1 { com_port} is the computer’s serial port that is connected to the SmartView.
SmartView XPro Installation and Use Page 66 6. Upgrading the SmartView's firmware The SmartView XPro uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time.
SmartView XPro Installation and Use Page 67 To perform a flash upgrade on the SmartView XPro: Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers.
SmartView XPro Installation and Use Page 68 Step 4 - Power off the SmartView XPro Remove both power supplies from the XPro. Step 5 - Power on the SmartView with the UPGRADE switch ON Attach the power adapter to the SmartView whilst the UPGRADE switch is ON.
SmartView XPro Installation and Use Page 69 3) A data file that tells the upgrade program (SVXPRO.EXE) which binary code files (HEX files) to download to the SmartView XPro and where to put each file.
SmartView XPro Installation and Use Page 70 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit.
SmartView XPro Installation and Use Page 71 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed.
SmartView XPro Installation and Use Page 72 A3. SmartView XPro to PCs 1 to 16 Cable specifications: Video - 15 pin high density male D connector to 15 pin high density male D connector wired as a standard VGA PC to monitor cable. There are two types commonly available.
SmartView XPro Installation and Use Page 73 Cables should be no longer than 30 metres. NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters.
SmartView XPro Installation and Use Page 74 Appendix B. Probl em Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. For more help with problems visit the Adder Technology website at www.
SmartView XPro Installation and Use Page 75 Notes.
SmartView XPro Installation and Use Page 76 Notes.
SMAR T V V i i e e w w XPR O INST ALLA TION & USE ADDER T echnology Limited T echnolog y House T rafalgar W a y Bar Hill Cambridge CB3 8SQ • England T elephone: +44 (0) 1954 780044 Fax: +44 (0) 1954 780081 Email: sales@addertec .com W eb Site: www .
An important point after buying a device Adder Technology 2XPRO (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Adder Technology 2XPRO yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Adder Technology 2XPRO - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Adder Technology 2XPRO you will learn all the available features of the product, as well as information on its operation. The information that you get Adder Technology 2XPRO will certainly help you make a decision on the purchase.
If you already are a holder of Adder Technology 2XPRO, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Adder Technology 2XPRO.
However, one of the most important roles played by the user manual is to help in solving problems with Adder Technology 2XPRO. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Adder Technology 2XPRO along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
