Instruction/ maintenance manual of the product Storage Manager Adaptec
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User’ s Guide A dapt ec Storage M anager.
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Contents 1 About This Guide Terminology Used in this Guide................................................... 15 2 Introduction to Adaptec Storage Manager About Adaptec Storage Manager .................................................. 17 About the Adaptec Storage Manager Agent .
Contents ● 8 Installing on NetWare ................................................................... 29 Before You Begin .. .................................................................. 29 Installing Adaptec Storage Manager ..................
Contents ● 9 6 Step 4: Building Your Storage Space Selecting a Configuration Method ................................................ 48 Express Configuration: Building the Easy Way ........................... 48 Partitioning and Formatting Your Logical Drives .
Contents ● 10 9 Managing Logical Drives and Hot Spares Understanding Logical Drives ...................................................... 74 Creating Logical Drives ................................................................. 75 Setting the Size of a Logical Drive .
Contents ● 11 11 Monitoring Your Storage Space Monitoring Options .................................................................... 100 Checking Activity in Your Storage Space ................................... 101 Viewing the Full List of Events .
Contents ● 12 13 Managing Remote Systems Introduction ................................................................................. 133 Removing a Remote System ........................................................ 133 14 Working with Display Groups Adding a System to a Display Group .
Contents ● 13 A Configuring SNMP Support Configuring SNMP Support on Windows ................................. 154 Configuring SNMP Support on Linux ....................................... 155 Configuring SNMP Support on NetWare ....................
Contents ● 14 D Understanding RAID Understanding Drive Segments .................................................. 164 RAID 0 (Non-RAID Logical Drives) .......................................... 164 RAID 1 Logical Drives ............................
1 About This Guide This Us e r ’ s G u i d e explains how t o install and use A daptec ® Storage Manager t o build a st orage space and manage y our stor ed data, whether you ha ve a single RAID controlle r installed in a server or a comple x Storage Area N etwork (SAN) w ith multiple RAID controllers and servers.
Chapter 1: About This Guide ● 15 T erminology Used in this Guide Because this Guid e pro vides infor mation that can be used to manage multiple A daptec RAID products in a varie ty of configurations.
2 Introduction to Adaptec Storage Manager In this chapter ... About A daptec Storage Manager ...................................................... 17 About the A daptec Storage Manager Age nt ..................................... 17 Syst em R equirements.
Chapter 2: Introduction to Adaptec Storage Manager ● 17 About Adapt ec St orage Manager Ad aptec Storage M anager is a software application that helps y ou build a storage space for your online data, using A daptec RAID controlle r s and disk dr iv es.
Chapter 2: Introduction to Adaptec Storage Manager ● 18 Syst em Requirements ● PC-compatible c omputer with Intel P entium, or equivalent, proc essor ● A t least 128 MB of RAM ● 20 MB of free .
Chapter 2: Introduction to Adaptec Storage Manager ● 19 Growing Y our Storage Space with A daptec Storage M ana ger As y our requir ements chan ge , Adapt ec Storage M anager grows with your st orage space as you add mor e contro llers, more disk driv es, more logical dr ives, and mor e data protection.
Chapter 2: Introduction to Adaptec Storage Manager ● 20 Continuing to Grow Y our Storage Space As y our needs change, A daptec Storage M anager will he lp you gro w your st orage space to include multip le contr ollers and disk driv es in multiple locations.
Chapter 2: Introduction to Adaptec Storage Manager ● 21 Adding Enhanced F eatures As y ou grow y our storage space, y ou can enhance data protection and impro ve performanc e by upgrading your A daptec contr o ller with extra features, then mana ge these enhanced featur es with Adaptec St orage Man a ge r .
Chapter 2: Introduction to Adaptec Storage Manager ● 22 Unlocking th e Enhanced Features T o unlock enhanced features with a feature k ey: 1 In the Ente rpr ise V iew , rig ht-click the co ntroller yo u want, then click Add feat ure k ey . The Ad d Featur e K e y window opens.
Chapter 2: Introduction to Adaptec Storage Manager ● 23 Getting Started Checklist This Gu id e provides five special Getting Starte d chapters to help yo u install, start, and begin to use Adapt ec Storage Mana ger. ❏ Step 1: Install A daptec Storage Mana ger on ev ery comput er tha t will be part of your storage space (see page 24 ).
2 3 4 5 1 Getting Star ted 3 Step 1: Installing Adaptec Storage Manager In this chapter ... Installing on W indows ....................................................................... 25 Installing on Lin ux ........................................
Step 1: Installing Adaptec Storage Manager ● 25 Installing on Windows This section describes how to install A d aptec Storage M anager on comput ers running W indo ws. See S ystem R equ ir ements o n p a g e 1 8 for a list of suppor ted operating systems.
Step 1: Installing Adaptec Storage Manager ● 26 Completing a Silent Installation (Advanced) A silent installat ion uses command line parameters t o complete an installation without messages or user interac tion. T o complete a silent installation: 1 Insert the Adapt ec Storage Manager CD into y o ur CD drive.
Step 1: Installing Adaptec Storage Manager ● 27 Example co mmand strings: ● Install all default f eatures and default t o reboot: setup.exe /s /v“ /qn INST ALLD IR=“C:Program FilesAdaptec Adaptec Storage Man ag er ”” ● Install A daptec Storage Manager , Readme, and SNMP support, and default to r eboot: setup.
Step 1: Installing Adaptec Storage Manager ● 28 Installing on Linux This section describes how to install A d aptec Storage M anager on comput ers running Linux. See S yst em Re quir ements on page 18 for a list of suppor ted oper ating systems. A daptec Storage M anage r includes th e J a va Runtime En v ironme nt (JRE).
Step 1: Installing Adaptec Storage Manager ● 29 Installing on NetW are This section describes how to install A d aptec Storage M anager on comput e rs running N etW are. See Syst em R e q u i r ements on page 18 for a list of suppor ted operating systems.
2 3 4 5 1 Getting Star ted 4 Step 2: Star ting Adaptec Storage Manager In this chapter ... Starting Adaptec Storage Ma nager on W indows ............................. 31 Starting Adaptec Storage Ma nager on Linux ................................... 32 Starting Adaptec Storage Ma nager on NetW are.
Step 2: Star ting Adaptec Storage Manager ● 31 Star ting Adaptec St orage Ma nager on Windows On systems running W indows, y ou can run Adapt ec Storage Manage r as a stand-alone application (lik e a regular software application), or in a brow ser w i ndow (s uc h a s Mi cro s oft In ter ne t Exp lo rer ).
Step 2: Star ting Adaptec Storage Manager ● 32 Star ting Adaptec St orage Ma nager on Lin ux 1 T y pe the fo ll owin g comm and to chan ge to the Adap tec S torag e Manager installation directory : cd /usr/StorMan 2 T y pe the following command and pr ess Enter : sh StorMan.
Step 2: Star ting Adaptec Storage Manager ● 33 Starting the Adaptec St orage Manager A gent Only Note: For mo re information, see A bout the Adaptec Storage M anager Age n t on page 17 . T o star t the A daptec Storage M anager agent only , follow the instructions for your operating system: ● For W indows, see belo w .
Step 2: Star ting Adaptec Storage Manager ● 34 Starting the A gent on Linux On systems running Linux, the A daptec Storage M anager agent starts automaticall y when the system is po wered on. T o verify that the agent is running: 1 Open a shell window .
Step 2: Star ting Adaptec Storage Manager ● 35 Understanding Permission Lev els W hen you log in t o A daptec Storage Manager , your permission level is identical to y our operating syst em pe rmission level.
Step 2: Star ting Adaptec Storage Manager ● 36 User Leve l Logging in as a Us er partially restricts your acc ess to the storage space, as described in this T able. T o log in as a Use r , use your normal network user name and passw ord. Guest Lev el Logging in as a Guest restricts your acc ess to the storage space to “view- only” .
Step 2: Star ting Adaptec Storage Manager ● 37 Configuring NetW are User Authentication This section describes two ways t o configur e NetW are user auth enti catio n.
Step 2: Star ting Adaptec Storage Manager ● 38 Logging Out of Adapt ec St orage Manager T o log out of Adaptec St orage Manager: 1 In the Enterprise V iew , click on the local system. 2 In t he me nu bar, sel e ct Ac t i o n s , then click Lo g o ut .
2 3 4 5 1 Getting Star ted 5 Step 3: Exploring Adaptec Storage Manager In this chapter ... N avig ating the Main W indow ........................................................... 40 U sing Enterprise View ............................................
Step 3: Exploring Adaptec Storage Manager ● 40 Navigating the Main Windo w The main windo w of Ad ap t e c Storage Manager has thr ee main panels, or views , in addition to the other features sho w n below . R esize the panels and scroll horizontall y or vertically as required, t o view more or less information.
Step 3: Exploring Adaptec Storage Manager ● 41 W hen y ou select a c omponent in the Enterprise View , the disk dr iv es and logi cal drives (“devices”) associat ed w ith it appear in the Phy sical and Logical Dev ices V i ews, as shown below .
Step 3: Exploring Adaptec Storage Manager ● 42 Hold y our cursor over an y disk drive to see its status, port number , and maximum speed. Y ou can also click the arrow , shown at rig ht, to see this same info rmation for all th e disk drives at the same time.
Step 3: Exploring Adaptec Storage Manager ● 43 Click on a logical driv e to highlight the disk driv es that comprise it in the Phy sical Devi ces V iew . Y ou can also click on an y disk dr iv e to see which (if an y) logical dr ive it belongs to . A disk dr iv e shaded in light blue is not part of any logical drive.
Step 3: Exploring Adaptec Storage Manager ● 44 Click the Full S ize C apacity V iew button t o see the size capacities of your disk driv es, as shown below . Di sk d r ives o r se g me nts of d is k dr ive s th at are inc lud ed i n l og ic al dr ives are shaded br own.
Step 3: Exploring Adaptec Storage Manager ● 45 Checking System Status Ad apt ec St orage M anager incl udes an E vent V iewer and a status bar for at-a-glance system and event status inf ormation. The status bar (shown below) provides a t-a-g lance infor mation abo ut a selected contr oller .
Step 3: Exploring Adaptec Storage Manager ● 46 W orking in Adaptec St orage Manager Ad aptec Storage Manager pr ovides multiple ways to wo rk w ith its menus and windows. M ost menu options are available b y : ● Selecting items from the menu bar .
2 3 4 5 1 Getting Star ted 6 Step 4: Building Y our Storage Space In this chapter ... Selecting a Configuration M ethod .................................................... 48 Express Configuration: B uilding the Easy W ay ............................
Step 4: Building Y our Storage Space ● 48 Selecting a Configuration Me thod Ad aptec Storage M anager has a wizard to help y ou build (or configu re ) logical drives, and of f ers two c onfiguration.
Step 4: Building Y our Storage Space ● 49 T o build your storage space with the express method: 1 In the Enterprise V iew , selec t the contr oller y ou want. 2 On the toolbar , click Creat e . 3 W hen the wizard opens, select Express configuration.
Step 4: Building Y our Storage Space ● 50 T o specify a size for the logical drives, or to mak e other changes to the configuration, clic k Modify logical dev ices . See Step 6 on page 53 for more informa tion. Note: Some operating systems have size limitations for logi cal drives.
Step 4: Building Y our Storage Space ● 51 Next St eps If y ou hav e installed Adaptec RAID c ontrollers on mor e than one comput er , to co ntinue building your st orage space: ● Fr om each compu ter , log in to Adaptec St orage Manager and r epeat Steps 1 to 7 to crea te l o gi cal d r ives.
Step 4: Building Y our Storage Space ● 52 3 W hen the wizard opens, select Custom c o nfiguration... , then click Ne x t . 4 Select a RAID level. The most c ommon RAID levels are listed first; advanc ed RAID levels are a v ailable by clicking Adv a nc e d s e tt i n g s .
Step 4: Building Y our Storage Space ● 53 6 In the Ph ysical De vices panel, select the disk drives y ou want to use in the logical dr iv e. A d aptec Storage M anager pr ompts you t o select the correct n umber of disk drives, as shown below .
Step 4: Building Y our Storage Space ● 54 7 If y ou have no othe r available disk dri ves, skip t o Step 9 . If y ou hav e a vailable disk driv es and want to cr eate additional logical drives, clic k A dd logi cal dev ice to open a new tab in the w izard.
Step 4: Building Y our Storage Space ● 55 10 Click Apply , then click Ye s . Ad aptec Storage Manager b uilds the logical dr ive(s). The configuration is sav ed on the A daptec controller and on the ph ysical drives. 11 Re p e a t S te p s 1 to 10 for each controller on your system.
Step 4: Building Y our Storage Space ● 56 Building a RAID V olume A RAID V olume comprises two or more logical drives c onnected end- to-end. The logical driv es in a RAID V olume: ● M ust be built using disk dr iv es connected to the same contr oller .
Step 4: Building Y our Storage Space ● 57 4 Click Adv a nc e d se tt in g s , selec t RAID V olume , then click Ne x t . 5 In the Logical Devi ces panel, select the logical drives y ou want to use in the RAID V olume. A d aptec Storage M anager pr ompts you t o select the correct n umber of logical drives, as sho wn below .
Step 4: Building Y our Storage Space ● 58 8 R ev iew the RAID V olume settings. The example belo w shows one RAID V olume ready t o be created. T o make chan ges, cli ck Back . 9 Click Apply , then click Ye s . A d aptec Storage M anager builds the RAID V olume.
Step 4: Building Y our Storage Space ● 59 RAID Controller Suppor t The maximum numbe r of RAID contro lle rs supported by A daptec Storage Manage r varies, dep ending on your comput er’ s oper ati.
2 3 4 5 1 Getting Star ted 7 Step 5: Customizing Adaptec Storage Manager In this chapter ... Logging In to R emote Syst ems .......................................................... 61 Creating Displa y Groups ........................................
Step 5: Customizing Adaptec Storage Manager ● 61 Logging In t o Remo te Systems If multiple comput ers (or syste ms ) on your network are in y o ur storage space, y ou can use A dapt ec Storage Ma nager to monit or and manage all of them from one computer .
Step 5: Customizing Adaptec Storage Manager ● 62 W hen you log in t o a remote system, y ou add that system to the Enterprise View of A daptec Storage Manager , as shown in the example below .
Step 5: Customizing Adaptec Storage Manager ● 63 5 Click C onnect . A dapt ec St orage M anage r c onnects t o the r emot e sy stem a nd adds it to the list of managed systems in the Ent e rpr ise V iew . 6 T o manage the remote system, select it in the Ent erprise View and enter y our user name and passwor d if prom pted.
Step 5: Customizing Adaptec Storage Manager ● 64 3 Enter a name for the new display group , then click OK . The display group is cr eated and the system y ou selected in Step 1 is added to it.
Step 5: Customizing Adaptec Storage Manager ● 65 Display groups ar e sor ted alphabetically and appear in the Enterprise V iew below an y systems that are not part of a display group . A system can belong t o only one displa y g roup at a time; y ou can ’t include the same system in multiple displa y g roups.
Step 5: Customizing Adaptec Storage Manager ● 66 Setting the Standard Unit of Measure Y ou can set Adapt ec Storage Manager to sho w disk dr iv e capacity in meas ures o f me gaby te s (M B), g ig aby tes ( GB) , or ter aby tes ( TB) .
Step 5: Customizing Adaptec Storage Manager ● 67 Customizing the Adapt ec Storage Manager Ag e n t The Adaptec Stor age Manager agent’ s default settings are suitable for most storage spaces.
Step 5: Customizing Adaptec Storage Manager ● 68 T o change alar m settings on a system: 1 Click the Configure button, select the system y ou want, then click General Setti ngs . The Ad aptec Storage Manager A gent General Settings window opens for that system.
Step 5: Customizing Adaptec Storage Manager ● 69 Changing a System’s Event Log Se tting By default, all W arning- and Er ror -level events on a system ar e rec orded in the op eratin g system event log .
8 Running Adaptec Storage Manager from the CD In this chapter ... W hen to Choose Bootable-CD M ode ............................................... 71 Getting Star ted in Bootable-CD Mode ............................................. 71 R unning Adaptec St orage Manager from the CD .
Chapter 8: Running Adaptec St orage Manager from the CD ● 71 When t o Choose Bootable-CD Mode U se Adaptec St orage Manager in bootable-CD mode if y o u want to install your operating syst e m o n a disk drive o r logical drive associated with your contr oller .
Chapter 8: Running Adaptec St orage Manager from the CD ● 72 Running Adapt ec Storage Manager from the CD Note: Bef ore you b eg in, ensu re t hat you r system is set up to boot from a CD . C heck the system BIOS to see if the CD dr iv e is listed first in the boot order .
9 Managing Logical Drives and Hot Spares In this chapter ... U nderstanding Logical Drives ........................................................... 74 Creating L ogical Dr iv es ..................................................................... 75 Fine-tuning Logical Drives .
Chapter 9: Managing Logical Drives and Hot Spares ● 74 Understanding Lo gical Drives A logical drive is a group of p h ysical disk drives that ap pears to your operating system as a single dr iv e that can be used for stor ing data. A logical drive can c omprise one or more disk drives and can use part or all of each disk driv e’ s capacit y .
Chapter 9: Managing Logical Drives and Hot Spares ● 75 Creating Logical Drives For basic instructions for creating logical drives, see Step 4 : Bu ildi ng Y our Storag e Spa ce on page 47 .
Chapter 9: Managing Logical Drives and Hot Spares ● 76 Including Dif ferent-sized Disk Driv es in a Logical Drive Y ou can combine disk driv es of different sizes in the same logical drive. If the logical drive inc ludes redunda ncy , however , the size of each segment can be no larger than the si ze of the smallest disk drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 77 Creating a Logical Driv e Using A vailable Space Fr ee segments on a disk dr iv e can be used to creat e a new logical drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 78 Fine-tuning Logical Drives Y ou can fine-tune a new or existing logical drive to meet y our needs by adjusting the Ad vanced settings descr ibed in this section. (Not all options are a vailable for al l contr ollers or all RAID l evels.
Chapter 9: Managing Logical Drives and Hot Spares ● 79 Changing the W rite Cache Se tting The wr ite cache setting determines when data is stored on a disk drive and when the contr oller comm unicates with the operating system.
Chapter 9: Managing Logical Drives and Hot Spares ● 80 Changing the Read Cache Se tting Wh en rea d cac hing is enabled, the contro ller monitors the read ac cess to a logical drive and, i f it sees a patt ern, pre- loads the cache with data that seems most likely t o be read next, incr easing performance.
Chapter 9: Managing Logical Drives and Hot Spares ● 81 Changing the Initialize Priority The Initializ e P rior ity setting determines the priorit y for the initialization of the logical drive. The d efault setting is High , w hich means that the logical drive is initialized a s quickly as possible.
Chapter 9: Managing Logical Drives and Hot Spares ● 82 V erifying and Fixing a Logical Drive Note: T o verify a logical drive without fixing it, see page 83 . W hile Adapt ec Storage Manager v erifies and fixes a logical drive, y ou can ’t c omplete any ot her tasks on the c ontroller .
Chapter 9: Managing Logical Drives and Hot Spares ● 83 Wh e n t h e v e r i f i c a t i o n i s c o m p l e t e , a n e v e n t n o t i c e i s g e n e r a t e d i n t h e local system ’ s event log (and broadc ast to other systems, if you ha ve even t notification set up—see page 103 ).
Chapter 9: Managing Logical Drives and Hot Spares ● 84 W hile the verification is in pr og ress, the logical device is shown as an animated ic on (as shown at right) to indicate that the task is in progress.
Chapter 9: Managing Logical Drives and Hot Spares ● 85 3 In t he men u b ar , se le ct Ac t i o n s , then click Expand or change logical dev ice . A wizard opens to help you modify the logical driv e. 4 Click Nex t . 5 Click on the disk driv e(s) or disk drive segments you want to add to the logical drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 86 An X indicates that the selected disk driv e wil l be remo ved from the logical drive, and y ou are pro mpted to select anot her disk driv e (of greater or equal siz e) to replac e it. 6 M odify the A dvanced Settings, if required.
Chapter 9: Managing Logical Drives and Hot Spares ● 87 T o schedule the changes for late r , click Schedule , set the date and time, then click Appl y .
Chapter 9: Managing Logical Drives and Hot Spares ● 88 4 Select a new RAID level, then click Nex t . Only valid options are offered. In the example sho w n in this section, a RAID 1 log ical dev ice is being changed t o a RAID 5 logical dev ice.
Chapter 9: Managing Logical Drives and Hot Spares ● 89 7 Click Nex t . 8 R ev iew the new logical drive settings. T o make c hanges, c lick Back . Note: Some operating systems have size limitations for logi cal drives. Befo re you sa ve the configuration, v erify that the size of the logical drive is appropriate for y our operating system.
Chapter 9: Managing Logical Drives and Hot Spares ● 90 4 W hen prompted, cl ic k Ye s to delete the device, or No to cancel the deletion. If you cl ick Ye s , the log ical device is deleted.
Chapter 9: Managing Logical Drives and Hot Spares ● 91 Designating a Global Hot Spare This section describes how to designate a global hot spare befor e or after y o u build a logical driv e. Note: T o designate a g lobal hot spare while y o u ’ re cr eating a logical drive, see Step 6 on page 53 .
Chapter 9: Managing Logical Drives and Hot Spares ● 92 Assigning a Dedicated Hot Spare A dedicated hot spar e is assigned to one or more specific logical dr iv es. T o assig n a dedicated hot spare: 1 In the Ente rprise View , click the c ont rolle r on which y ou want a dedicated hot spar e.
Chapter 9: Managing Logical Drives and Hot Spares ● 93 What Do the Hot Spare Icons Mean? Remo ving a Hot Spare Y ou can remov e a g lobal hot spare or dedicat ed hot spare. Y ou may want to do t his to: ● Mak e disk dr iv e space a vailable for a logical drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 94 To r e m o v e a h o t s p a r e : 1 In the Ent erprise View , click the co ntroller associat ed with the hot spare. 2 In the Ph ysical De vices View , click the hot spare. 3 In t he m enu bar, sel ec t Ac t i o n s , then click Delete hot-spar e driv e or Delete dedicated hot-spar e drive .
10 Protecting Y our Data In this chapter ... Creating a S napshot ........................................................................... 96 Enabling Copyback .
Chapter 10: Protecting Y our Data ● 96 Creating a Snapshot Note: Snapshot is an upgrade feature; if the Snapshot featur e is lock ed, see Adding E nhanced Features on page 21 for information o n purchasing a fe ature k ey . A snapshot is a fro zen image of a logical drive at a particular point in time.
Chapter 10: Protecting Y our Data ● 97 Creating a Snapshot with Backup T o create a snapshot with backup: 1 In the Logical Devices V iew , right-click the log ical drive y ou want t o copy . 2 Select Create snapshot , click wi th b ac k up t o , then click the name of the target logical drive.
Chapter 10: Protecting Y our Data ● 98 Enabling Copyback Note: Copybac k is an upgr ade feature; if the Co pyback feature is locked, see A dding Enhanced F ea tures on page 21 for information on purchasing a fe ature k ey .
11 Monitoring Y our Storage Space In this chapter ... M onitoring Options ........................................................................ 100 Checking A ctivity in Y our Storage Space ........................................ 101 W hat Do the Status Ic ons Mean? .
Chapter 11: Monitoring Y our Storage Space ● 100 Monit oring Options Ad aptec Storage Manage r provides man y ways to monit or the status of your st orage space: ● E vent Viewer —The mai n wi nd.
Chapter 11: Monitoring Y our Storage Space ● 101 Checking Activity in Y our St orage Space Fr om your local syst em, y ou can see status information and messages about the activity (or eve nt s ) oc curr ing in y our storage space by looking at the E vent V iewer , which displa ys a log of events.
Chapter 11: Monitoring Y our Storage Space ● 102 Clearing the Event Log T o cl ear the e vent log of all recorded activ ity : 1 In the menu bar of the main A daptec Storage Manager window , c lick Ac t i o n s , se lec t Agent a cti ons , then click Clear the configuration eve nt log .
Chapter 11: Monitoring Y our Storage Space ● 103 Using Event Notifications t o Monitor Status Y ou can set up Adapt ec Storage Ma nager t o broadcast messages (or no tific atio ns ) to selected remote systems and users when an ev ent, such as the creation of a logical drive or the fa ilure of a disk dr ive, oc curs on the local system.
Chapter 11: Monitoring Y our Storage Space ● 104 Opening the Notification Manager and A dding Systems This section describes how to set up event notifications f or one system in your storage space. Y ou must complet e the tasks in this section for each individual system that you ’l l be monitoring with logged notifications.
Chapter 11: Monitoring Y our Storage Space ● 105 3 Ad d the names of the other system(s ) in your st orage space that will recei ve event notifications generated by this syst em to the N otification List: a In t he to ol ba r , c li ck A dd system .
Chapter 11: Monitoring Y our Storage Space ● 106 Sending a T est Event T o ensure that a system is r ecei ving logged notifications, you can send a test event .
Chapter 11: Monitoring Y our Storage Space ● 107 If the test fails: a Ensure that the rec eiving system is pow ered on and running Ada p te c S to r ag e Ma na g er. b Open the rece iving system ’ s Syst em Pr operties w indow (see Step 3 on page 107 ) and double-che ck the TC P/IP address and port number .
Chapter 11: Monitoring Y our Storage Space ● 108 Removing a Syst em from the Notification List Y ou can remov e any system (including the local system) fr om the N otification List. Onc e a syst em has been r emo ved, logged notifi cations from the local system ar e no longer sent to it.
Chapter 11: Monitoring Y our Storage Space ● 109 Monitoring and Managing the Notification Log The N o tification Log displa ys stat us information and messages about the N otification M a nager itself, such as whether noti fications wer e sent succ essfully or not.
Chapter 11: Monitoring Y our Storage Space ● 110 Finding the Notification Log Files In additi on t o appearing in the N otificatio n Log, notifications ar e sa v ed in a log file named raidnot.log , which can be found in the top-lev el Ad aptec Storage Manager folder .
Chapter 11: Monitoring Y our Storage Space ● 111 Disabling Event Notifications E vent notifications are e nabled by default. Y ou can choose disable them, if required. Note: If you disable ev ent notifications, ev ents will be generated but not broadcast—not ev en to the local syst em.
Chapter 11: Monitoring Y our Storage Space ● 112 Opening the Email Notification Manager This section describes how to set up email notification s for one syst em in you r st orage space. Y ou must c omplete th e tasks in this section for each individual system that y ou ’ll be monitori ng with em ail notification s.
Chapter 11: Monitoring Y our Storage Space ● 113 Entering the SMTP Server Settings The first time y ou are opening the Ema il N oti fication Manager , the SMTP Ser ver Settings window opens automatically . In the SMTP Server Settings w indow: 1 Enter the address of y our SMTP ser ver .
Chapter 11: Monitoring Y our Storage Space ● 114 6 Re p e a t S te p s 3 to 5 to add more email r ecipients. 7 Click Canc el to close the Add Email R ecipient w indo w .
Chapter 11: Monitoring Y our Storage Space ● 115 3 On the menu bar , select Ac t i o n s , then click Se nd t est message . The test message is sent. If the test is suc cessful, the email r ecipient receiv es the test message. If the test fails: a Ensure that the recipient ’ s email address is correct.
Chapter 11: Monitoring Y our Storage Space ● 116 3 M odify the recipient ’ s information as requir ed, then click OK . Removing a R ecipient from the Email List Y ou can remov e any r ecipient from the Email List. Once a recipie n t ha s been removed, event notificat ions from the local system are no longer sent to tha t email address.
Chapter 11: Monitoring Y our Storage Space ● 117 Using the Email Log By de fault, email eve nts are list ed in the or der they occu rred, with the most recen t event f irst. T o ma ke it eas i er to find a specific eve nt, clic k on the column heads to sort events.
Chapter 11: Monitoring Y our Storage Space ● 118 2 In t he me nu bar, sel e ct Clear the event log , then click Email No t i f i c a t i o n s . 3 Click Ye s to clear the log. The log is cleared, ex cept for one eve nt reporting that the log was clea red .
Chapter 11: Monitoring Y our Storage Space ● 119 4 Enter the “F rom ” address to appear in email notificati ons. If e m a i l r e c i p i e n t s w i l l b e r e p l y i n g t o e m a i l n o t i f i c a t i o n s , b e s u r e t h a t the “Fr om ” address belongs to a comput er that is activ ely monitored.
Chapter 11: Monitoring Y our Storage Space ● 120 Broadcasting Ev ent Aler ts t o Users Y ou can set the Ada ptec Storage Manager age nt to send ev ent alerts about a specific system to all users who are logged into y our storage space.
Chapter 11: Monitoring Y our Storage Space ● 121 Silencing and T esting the Audible Alarm By default, when a W a rning- or Error -level event (see page 101 ) oc curs on any system in the Ente rprise View , an audible alarm is triggered on the local system.
Chapter 11: Monitoring Y our Storage Space ● 122 Silencing the Alarm W hen a W a rning- or Error -lev el event occurs, y ou can silenc e the alarm on your local system while you fix the pr oblem. T o silence the alarm, click the Sile nce button (shown at right) in the main Adaptec St orage Manager window .
12 Managing T asks In this chapter ... Scheduling a T ask ............................................................................. 124 Opening the T ask Manager ............................................................. 126 M onitoring T asks .
Chapter 12: Managing T asks ● 124 Scheduling a T ask If a task is lengthy and limits a ccess t o c omponents on your storage space, yo u may want t o set a date and time for the task to complete, instead of running the task while there is activity on your storage space.
Chapter 12: Managing T asks ● 125 2 Click Sc hedule . The schedule window opens. (The w indow y ou see may be different from the one sho wn in this example, depending on which t ype of task you ar e scheduling .) 3 Set the date and tim e for the task.
Chapter 12: Managing T asks ● 126 Opening the T ask Manager Y ou can use the T ask Manager to monitor and modify the tasks you hav e scheduled. (T o schedule a task, see page 124 .) T asks are associated with systems. W hen you open the T ask Manager , you see the sc heduled tasks associated with that local or remote system only .
Chapter 12: Managing T asks ● 127 Monit oring T asks U se the two main panels of the T ask Manager to monit or your tasks: ● M onitor upc oming tasks in the T ask List (se e below) ● Check past .
Chapter 12: Managing T asks ● 128 The E vent Log uses ic ons to show the status of past tasks: Double-click on an ev ent to see basic information about the ev ent. Click Nex t to see the next eve nt in the list. Icon Status Explanation and Solution Information The task or event complet ed successfully .
Chapter 12: Managing T asks ● 129 Modifying a T ask If y our requir ements change, y ou can resc hedule a task to a differ ent date or time. Y ou can also modify the task descr iption that appears in the T ask List. Creating a custom task description makes it easier to find the task in the T ask List.
Chapter 12: Managing T asks ● 130 What if a task misses its start time? T asks scheduled in Adaptec St orage Man ag er i nclu de an a utom ati c 3 0- minute grace period following their start time, to acco mmodate temporary interrup tions.
Chapter 12: Managing T asks ● 131 Disabling the T ask Manager The T ask Manager is enabled by default. If y ou do not w ish to schedule tasks on a selected system, y ou can disable it. Note: If y ou disable the T ask Manager , no scheduled tasks w ill run on that system.
13 Managing Remote Systems In this chapter ... Introduction ........................................................... .......................... 133 R emoving a Remot e S y stem ............................................................ 133 This chapter describes ho w to w ork w ith and manage re mote systems using Ada ptec Storage Manager .
Chapter 13: Managing Remote Systems ● 133 Introduc tion T o manage remote systems, y ou must log in to them from the local system. (See Logg ing In to Remote Systems on page 61 for a defini tion of ‘local’ and ‘r emote ’ systems, and for log in instructions.
14 W or king with Displa y Groups In this chapter ... Ad ding a Syst e m to a Displa y Gr oup .............................................. 135 V iewing Display Gr oup Status ........................................................ 136 R emoving a Syst em from a Displa y Group.
Chapter 14: W orking with Display Groups ● 135 Adding a Syst em to a Displa y Group As y our storage space grows and c h anges, you can add new systems t o your disp lay gr oups. T o add a system to a displa y group: 1 Right-click on the system in the Enterprise View .
Chapter 14: W orking with Display Groups ● 136 Viewing Displa y Group Status T o quickly view the status of syst ems within a display group , you can open the display grou p Pr operties w indow . T o v iew display group status, right-click on the system in the Ent erprise V iew , th en click Prop er ties .
Chapter 14: W orking with Display Groups ● 137 Moving a Syst em from One Display Gr oup t o Another T o move a sy stem fr om one displa y group to another: 1 In the Enterprise View , r ight-click the system you want to remo v e. 2 Select Change display g roup , then click the name of the displa y group y ou want.
Chapter 14: W orking with Display Groups ● 138 Deleting a Displa y Group If r equir ed, y ou can dele te a displa y g roup . When y ou delete the displa y group , the systems that belonged to it are listed at the t op of the Enterprise V iew , above an y remaining displa y groups.
15 Managing Controller s and Disk Drives In this chapter ... R escanning a Controller .................................................................. 140 R egistering New Contr ollers ........................................................... 140 V iewing Controller P roperties .
Chapter 15: Managing Controllers and Disk Drives ● 140 Rescanning a Controller Afte r y ou connect a disk drive t o or remov e a ‘Ready’ (non-failed) disk drive fr om a controller , Adapt ec Storage Manager ma y not rec ognize the change until it rescans the con troller .
Chapter 15: Managing Controllers and Disk Drives ● 141 Viewing Contr oller Properties Y ou can open a Properties window for an y contr olle r in your storage space t o view model and status information, including the firm ware vers io n nu mb er . T o v iew contr oller properties: 1 In the Ente rprise View , click the c ont rolle r .
Chapter 15: Managing Controllers and Disk Drives ● 142 2 In t he me nu bar, sel e ct Ac t i o n s , then click Save printable conf ig ur at io n . 3 In the Sa ve window , browse to the dir ector y you want, then ent er a file name for the report. ( The default director y is the directory in which the A daptec Storage M anager is installed.
Chapter 15: Managing Controllers and Disk Drives ● 143 2 In t he m enu ba r , se le c t Ac t i o n s , then click Up date co ntroller images . The R OM U pdate wizard opens. 3 Click Nex t . 4 Click Add to bro wse to the firmware image files y ou downloaded, then click Ope n .
Chapter 15: Managing Controllers and Disk Drives ● 144 7 R ev iew the update summary , then click Apply . 8 W hen prompted, cl ic k Ye s to b eg i n t he up da te . Caution: Do not pow er do wn the c ontroller(s) d uring the update. 9 W hen the update is complet e, click OK .
Chapter 15: Managing Controllers and Disk Drives ● 145 Replacing Disk Driv es in a Logical Drive Y ou can replace one or more disk driv es in a logical dr iv e. Y ou may want to do this to upgrade to larger disk drives, or to mak e disk drive siz e uniform across the logical drive.
16 Solving Problems In this chapter ... Id entifying a Failed or Failing Component .................................... 147 R ecov er ing from a Disk Driv e Failur e ............................................. 147 R ebuilding Logical Drives ........
Chapter 16: Solving Problems ● 147 Identifying a F a iled or F ailing Component W h en y our are notified of a W ar ning- or Error - level event, use A daptec Storage Manage r’ s rapid fault isolation feature to quic kly identify the source of the problem.
Chapter 16: Solving Problems ● 148 F ailed Disk Drive Prot ected b y a Hot Spare W hen a logical dr iv e is protect ed by a hot spar e , if a disk drive in that logical driv e fails th e hot spare is a u tomatically inc orpor ated int o the logical drive and tak es ov er for the failed driv e.
Chapter 16: Solving Problems ● 149 F ailed Disk Drive Not Pro tect ed by a Hot Spare W hen a logical dr iv e is not protect ed by a hot spar e, if a disk driv e in that logical drive fails, re mov e and replace the failed disk driv e. The contr oller detects the new disk driv e and be gins to rebuild the logical drive.
Chapter 16: Solving Problems ● 150 Multiple F ailures in the Same L ogical Drive Ex c ept in RAID 6 and RAID 60 logical driv es ( see page s 171 and 172 ), if more than one disk driv e fails at the same tim e in the same logical drive, the data can ’t be rec ov ered.
Chapter 16: Solving Problems ● 151 Rebuilding Logical Driv es A hot-swap rebuild occurs when a contr o ller detects that a failed disk drive in a logical driv e has been remo ved and then r einserted.
Chapter 16: Solving Problems ● 152 Creating an Archive File Y our Adapt ec Storage Manage r ser vice repr esentative might ask yo u to create a configurat ion and statu s inform ation archive file to help diagnose a problem with your system.
A Configuring SNMP Suppor t In this appendix... Configuring SNMP Support on W indows ..................................... 154 Configuring SNMP Support on Linux ........................................... 155 Configuring SNMP Support on NetW are .....
Appendix A: Configuring SNMP Suppor t ● 154 Configuring SNMP Support on Windows Note: Be sure y our W indows installation includes SNMP support. By default, W indows 2000 and W indows XP do not install SNMP . T o install and configure SNMP support: 1 R u n the Adaptec Storage M anager installation prog ram (see page 25 ).
Appendix A: Configuring SNMP Suppor t ● 155 Configuring SNMP Support on Linux For the Lin ux operating system, the A daptec Storage Manage r SNMP agent is a sub-agent that interfac es w ith the UCD-SNMP agentx arch itecture. UCD-SNMP is a thir d-party package for Linux; for information, documentation, and downloads, see www .
B Quick Answ er s to Common Questions... In this appendix... Ho w do I...? ............................................................................... ....... 157 W hat’ s the difference betw een...? .............................................
Appendix B: Quick Answers to Common Questions... ● 157 How do I...? Set up m y storage space? Follo w the five st eps in the Gett ing Star ted Che cklist on page 23 . Open the Configuration wizard? In the Enterprise View , rig ht-click the controller you want, then click Creat e logical dev ice .
Appendix B: Quick Answers to Common Questions... ● 158 Schedule a task? Complete eac h step of the task until you ar e prompt ed to click App ly . ( Don ’t click Appl y .) Click Schedule . See page 124 . Note: The Schedule butt on won ’t appear on tasks that can ’t be scheduled.
Appendix B: Quick Answers to Common Questions... ● 159 What’s the dif ference between...? Adaptec Stora ge Man a ger and the agent? A d aptec Storage M anager is the full software applicatio n, including the user inte rface (windows, men us) described in this Gui de .
C Buttons and Icons At-a-Glance In this appendix... Ic ons in the Physical Devices V iew ................................................. 161 Ic ons in the Log ical Devices V iew ................................................... 161 Buttons in the Ph ysical/Logical Dev ices V iews .
Appendix C: Buttons and Icons At-a-Glance ● 161 Icons in the Physical De vices View Icons in the Logical Devices Vie w Icon Descriptions Read y disk drive Disk drive with free space Disk drive with .
Appendix C: Buttons and Icons At-a-Glance ● 162 Butt ons in the Physical /Logical De vices Views Butt ons on the Main Windo w T ool Bar Button Click to... More on... ...see a text description of your disk drives. ... page 43 . ...see the size capacities of your disk drives.
D Under standing RAID In this appendix... U nderstanding Drive Segments ...................................................... 164 RAID 0 (N on-RAID Logical Dr iv es) .............................................. 164 RAID 1 Logical Drives ...........
Appendix D: Understanding RAID ● 164 Underst anding Drive Segments A drive s egme nt is a disk drive or portion of a disk drive that is used to create a logical device. A disk driv e can include both RAID segments (segments that are part of a log ical drive) and a vailable seg ments.
Appendix D: Understanding RAID ● 165 RAID 1 Logical Drives A RAID 1 logical drive is b uilt from tw o disk driv es, where one di sk drive is a mirror of the other (the same data is stor ed on each disk drive).
Appendix D: Understanding RAID ● 166 RAID 1 Enhanced Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is lock e d, see Adding E nhanced Features on page 21 for information o n purchasing a fe ature k ey .
Appendix D: Understanding RAID ● 167 RAID 10 Logical Driv es A RAID 10 logical drive is built fr om two or mor e equal-sized R AID 1 logical drives. A d aptec RAID c ontrollers support a maximum number of 48 disk drives in a RAID 10 logical driv e. Data in a RAID 10 logical drive is both striped and mirrored.
Appendix D: Understanding RAID ● 168 RAID 5 Logical Drives A RAID 5 log ical dr ive is built from a mi nimum of three and a maximum of sixt een disk driv es, and uses data striping and parit y (see below) data to pr ovide redundancy . P arit y data provides data protection, and striping improv es performance.
Appendix D: Understanding RAID ● 169 RAID 5EE Logical Drives Note: RAID 5EE is an upgrade feature; if the RAID 5EE feature is locked, see A dding Enhanced F ea tures on page 21 for information on purchasing a fe ature k ey .
Appendix D: Understanding RAID ● 170 RAID 50 Logical Drives A RAID 50 logical drive is built fr om six to fort y-eight disk drive s configur ed as two or e more RA ID 5 logical dr iv es, and st ripes stored data and parity data across all disk drives in both RAID 5 logical drives.
Appendix D: Understanding RAID ● 171 RAID 6 Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is lock e d, see Adding E nhanced Features on page 21 for information o n purchasing a fe ature k ey .
Appendix D: Understanding RAID ● 172 RAID 60 Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is lock e d, see Adding E nhanced Features on page 21 for information o n purchasing a fe ature k ey .
Appendix D: Understanding RAID ● 173 Selecting the Best RAID Le vel U se the T able below to select the RAID lev els that ar e m ost appr opriate for the logical drives on y our storage space, based on the number of a vailable disk drives and y o ur requir ements for performance and r eliability .
Glossary A Adaptec Storage Manager agent R uns in the background on your c omputer , monitoring and manag ing event notifications, tasks schedules, and other o n-going pr ocesses in your st orage space. It r equires no user int ervention and includes no user inte rfac e.
Glossar y ● 175 channel An y path used for the tr ansfer of data and the contr ol of information between disk driv es and a RAID controller . controller A hard ware device that int erprets signals between a ho st and a disk drive. Also known as an adapter or c ard.
Glossar y ● 176 firmware A com bin at io n of ha rdwa re an d s of twa re; sof tw are w r i tte n on to rea d- only memory (ROM). format See initialize . G GB GigaByte. 1,024 MB. See also MB . H host A com pute r th at’ s conn ec ted to a TCP/I P ne twor k .
Glossar y ● 177 LED Light-emitting Diode. An electr on ic dev ice that lights up wh en pow ered. local system The comput er that y ou ’ re w o rking on. In A daptec Storage Manager , ‘local’ and ‘r emote ’ are relati ve terms. See also remote syst em .
Glossar y ● 178 por t A connection point to a co ntroller , disk drive, expander , enclosure, or other device. R RAID R edundant Array of Independent Disks. Fo r more information on RAID and all supported RAID levels, see U nde rstanding RAID on page 163 .
Glossar y ● 179 scheduled task Activity , such as logical drive verification, that is se t to be completed at a specified date and ti me. See also recu r ri ng ta sk . segment Disk drive space that has been assigned to a logical drive. A segment can include all or just a portion of a disk drive ’ s space.
Glossar y ● 180 V verify Check a logical drive for inc onsistent or bad data. Ma y also fix any data proble ms or parity er rors..
Index A Actions menu 46 Agent actions email notificatio ns 114 event log 102 notifications 106 Alarm Actions 121 , 122 Configure read cache 80 Configure write cache 79 Create dedicated hot-spare drive.
Index ● 182 adapters. See controllers ADDLOCAL 26 Admin istrator p e r missions 35 advanced settings 53 , 78 agent 17 alarm settings 67 broadcast event alerts 67 customizing 67 event log 69 introduc.
Index ● 183 conceptual graphic 74 different sizes in same logical drive 76 failed state 144 failure recovery multiple disk drives 150 multiple log ical drives 149 RAID 0 logical d rives 149 with hot.
Index ● 184 removing sy stems 108 sending test ev ents 106 sources of events 103 Event Viewer 45 , 101 event notifications 103 , 159 logged notification status 109 logged notifications 103 main wind.
Index ● 185 log files clearing 110 , 117 Email No tificatio n Mana ger 117 Notification Manager 110 logged notifications. See event notifications logging in 38 Administrator 35 Guest 36 User 36 logging out 38 logging back in 38 Logical Dev ices View 40 , 42 buttons 162 icons 161 logical devices.
Index ● 186 M main window 40 display options 66 Enterprise View 40 Event Viewer 40 Logical Devices View 40 menu bar 40 Physical Devices View 40 status bar 40 tool bar 40 manual verification 81 mirro.
Index ● 187 Physical Devices View 40 , 41 buttons 162 icons 161 port number 69 Properties button 122 Q Quick (initiali ze method) 80 R RAID distributed spare drives 169 mirrored data 165 parity 168 .
Index ● 188 SNMP support Linux 155 NetWa re 155 Win dows 154 spares. See hot spares stand-alone application 31 standard unit of measure 66 starting Adaptec Stora ge Manager Linux 32 NetWa re 32 Win .
Index ● 189 Text Description View 43 tool bar buttons 162 TSID Numb er See Technical Support Identification Number U upgrade features 21 unlocking 22 user permissions Administrator level 35 Guest le.
Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2005 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc.
An important point after buying a device Adaptec Storage Manager (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Adaptec Storage Manager yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Adaptec Storage Manager - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Adaptec Storage Manager you will learn all the available features of the product, as well as information on its operation. The information that you get Adaptec Storage Manager will certainly help you make a decision on the purchase.
If you already are a holder of Adaptec Storage Manager, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Adaptec Storage Manager.
However, one of the most important roles played by the user manual is to help in solving problems with Adaptec Storage Manager. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Adaptec Storage Manager along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
