Instruction/ maintenance manual of the product TTP 2100 Zebra Technologies
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P1021708-001 Zebra ® TTP 2100 Kiosk Ticket Printer Operator Guide.
© 2009 ZIH Corp. The copyrights in this manual and th e software and/or firmware in the printer described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproducti on of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.
1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Making a Self-T est Pri ntout . . . . . . . . . . . . . . . . . .
1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 1 Introduction About this Manual This manual will be updated as, from time to tim e, printer functions and features may be add ed or amended. Y ou will always find the latest edition on ou r web site ( http://www .
About This Document Contacts 6 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Contact s T echnical Supp ort via the Inte rnet is available 24 hours per day , 36 5 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.
1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 2 Product Presentation The TTP 2100 series of ticket prin ters are available both for kios k integration and de sktop use. They print on most ticket media from 50 mm t o 82.5 mm wide using direct t hermal printing, The ticket media c an be up to 0.
Product Present ation 8 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Y ou can also print fixed - or variable-lengt h ti ckets withou t synchronizat ion. The presenter can be set to ejec t the ticket into a tray or hold it by the b ack edge until the customer takes it.
9 Product Presentation 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 The upper media sensor is an IR light source that illuminates the media. The lower me dia sensor is an IR light receive r . These sensors must work to gether to sense media gaps or out-of- media conditi ons.
Product Present ation Presenter 10 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Presenter The TTP 2100 does not loop the media. The presenter carries th e media through the printer for presentation to the user . Eject Mode The ticket is ejected after being c ut.
11 Product Presentation Controls 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Controls Figure 3 • Rear View The buttons and indicators are dupl icated on both side s of the pr inter so that they are easily accessible regardless of h ow the printer is installed.
Product Present ation Controls 12 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Power Indicator ● When the green po wer indicator is illuminat ed, a 24V supply is connecte d to the printer .
1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 3 Installation Inst alling a Paper Guide The TTP 2100 printer s are delivered with out paper guide fi tted. 1. Open the prin thead by pushing the green printhead o pen lever backward s and lifting up the printhead.
Inst allation Installing a Paper Guide 14 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 7. Select Parameter 48 (paper width) and ente r the value in mill imeters of the desired print width.
15 Installation Inst a ll i n g a Pa pe r Gu id e 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 9. Select Parameter 63 (BM Sensor) and enter the desired va lue. R ecommended values are: 10. Select Upload One. 11 . Select S tore V alues to Flash PROM .
Inst allation T op of Form (TOF) Sensor 16 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 T op of Form (T OF) Sensor The TTP 2100 has a flexible t op of form det ection system. When delivered the printer is configured with fork (transmissive) sensor to detect holes/gaps between tic kets.
17 Installation T o p of Form (TOF) Sensor 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Calibrating the TOF Sensor 1. Open the p rinthead. 2. Remove ticket stock. 3. Press and hold the Feed button, and then clos e the printhe ad (keeping the b utton pressed all the ti me).
Inst allation Installation Considerations 18 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst allation Considerations The TTP 2100 Kiosk is for embe dded applications and shoul d be installed in an enclosure such as a self-service kiosk. The “TTP 2100 Desktop” is a stand alone printer in a housing.
19 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Orient ation The TTP 2100 can be installed at a ny angle. Ho rizontal is the most common use but vertical with the ticket presenting upwar ds can be used if you want the ticket to come up from the desk surface.
Inst allation Installation Considerations 20 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Quick-Fit Hubs The printers attach to the kiosk in two ways : • using two screws • using slides with leaf spring retainers and t he quick-fit hubs.
21 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Design Y our Own Mounting The illustration b elow gi ves an example of a prin ter-mounting shelf. See Dimensions on page 120 , and the 3D solid mo dels and outline dr awings for CAD that are available on http://www .
Inst allation Installation Considerations 22 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Electrost atic Discharges and Earth Current s Preventing ESD and earth curren ts fro m affecting t he pri.
23 Installation Installing a Paper-low Sensor (Optional) 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Inst alling a Paper-low Sensor (Optional) A paper -low sensor alerts the syste m that the media stock level is running low. The paper -low sensor works with paper rolls and fa nfold media.
Inst allation Connecting to the Computer 24 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting to the Computer Figure 1 1 • Location of Interface Connector TTP 21 10 Connect a Zebra serial cab le, ordering No. 10825-00 0, between the printer and the comp uter to be used.
25 Installation Connecting to the Computer 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 TTP 2130 Connect the prin ter to the USB port of th e computer or the USB hub t o be used. USB connectors can be recognized by the fol lowing symbol: . The connector on the printer is a 4-pin USB type B connector .
Inst allation Connecting the Power 26 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power Figure 14 • Location of Power Connector Using the appropriat e Zebra power supply for TTP 2100 Desktop, or Embedded ( 70W Power Supply on page 122 ): 1.
27 Installation Connecting th e Power 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 In kiosk application s you may draw pow er from a common PSU in the kiosk if th e characteristics are suitabl e. In such a case, cabl es that fit the connecto r on the back of the TTP 2100 are available from Zebra.
Inst allation Making a Self-T est Printout 28 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Making a Self-T est Printout A Self-T est Printout provides a printo ut showing information specific to .
29 Installation Making a Self-T est Printout 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Customizing the Self-T est Printout The self test print out starts with a text line, and then a Zebra logoty pe. This logotype is just a printout of log otype No.
Inst allation Installing a Printer Driver 30 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Printer Driver A printer driver for Microsoft W indows™ is a vailable on the Zebra web site http://www .
1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 4 Operation Loading Fanfold T icket Stock 1. T urn the tickets so th at the surface to be printed (temperature sensitive side) faces upwards. Put the first t icket on the input g uide and slide it up t he guide into the prin ter .
Operation Installing a Paper Roll 32 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Paper Roll 1. T urn the new pap er roll as shown. The pa per should be inserted i nto the printer with the temperature-sensitive side up so t hat the paper leaves the roll from the top.
33 Operation Installing a Paper Roll 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 5. Press the Feed button so that th e printer feeds, cuts, and eject s a page.
Operation Clearing Paper Jams 34 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Clearing Paper Jams Should a paper jam occur , follow the p rocedure below: 1. Open the printe r lid. a. Press the green release lever towa rd the rear of the printer .
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An important point after buying a device Zebra Technologies TTP 2100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Zebra Technologies TTP 2100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Technologies TTP 2100.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Technologies TTP 2100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Technologies TTP 2100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
