Instruction/ maintenance manual of the product W52P Yealink
Go to page of 82
.
Copyright © 201 3 YEALIN K NETWORK TECHNOLO GY CO ., L TD. Copyright © 201 3 Y ea link Network T echnolo gy CO ., LTD . All rights reser ved. No parts o f this publicatio n ma y be reproduc ed or tr.
This device is comp l ia nt wi th P art 15 of the FCC Rul es. Op eratio n is subje ct to the followi ng two cond iti ons: 1. This de vice ma y not cau se har mful i nter f erenc e, and 2. This de vice mu st accep t any i nter f erenc e rec ei ved, includi ng i nterf erenc e that ma y cause undesired op era tion.
This tele pho ne is co mpl iant wi th the DEC T 6.0 standar d whi ch op era tes in the 1.9 2G Hz to 1.93GH z freque ncy rang e. Instal l ati on o f this eq uipment i s subjec t to noti fication a nd coo rdinati on with UT AM. Any relo ca tio n of thi s equi pme nt must be coordinated thro ugh and ap pro ved by UT AM.
Yeali nk W52P fi rmw are conta ins thir d-p a rty software unde r the GNU Genera l Publ ic Lice nse (GPL). Yeali nk uses softwa re und er the spe cif ic terms of the GPL. Plea se refe r to the G PL fo r the exa ct terms a n d co ndi tio ns of the l i cense.
.
About This Guid e vii Y ea link W52P IP DECT phone i s a ful l-featured mobile d evice, which can provi de re lia ble and convenien t wireless voic e communic ations.
User Guid e fo r the W52 P IP DECT Phon e viii Major u pda tes have oc cu rred to the follo wing sections: Ba se Statio n Description on pa ge 9 Displaying In form ation on LCD Sc ree n on pa .
T able of Con ten ts ix About This Guide ................................................................ . vii In T his Guid e ................................................................................................................... vii Sum mar y of Chan ge s .
User Guid e fo r the W52 P IP DECT Phon e x R eturning to Idl e Scr e en ............................................................................................. 22 Phone Settings ..................................................................
T able of Con ten ts xi Placing In tern al C alls .................................................................................................. 48 Placing Ex tern al Calls ..........................................................................
User Guid e fo r the W52 P IP DECT Phon e xii.
Getting Sta rted 1 This chap ter provide s basic installation instruc tions and inf ormati on for o bta ining the be st performa nce with the W52P IP DECT phone.
User Guid e fo r the W52 P IP DECT Phon e 2 W52P/W52 H Handset Cha rger Cradle P o wer Ada pter T wo R echarge able Batt eri es.
Getting Sta rted 3 Etherne t Cable Be lt Clip Q ui ck Insta llation Guide & Quick R eference Guide CD -R OM Che ck the packa ge bef ore installation. I f you find a ny thing missing, c ontact you r sy stem adm inistr ator. Y ou have two o ptions f or power and net work co nnection of the base station .
User Guid e fo r the W52 P IP DECT Phon e 4 AC P owe r T o connect the AC power: 1. Connect the DC plug on th e power adapter to the DC5V port on the bas e statio n and connect the other end of t he p ower adapter into an e lectrical power ou tlet. 2.
Getting Sta rted 5 T o inse rt batteries into the handset: 1. Open t he batter y cover . 2. Inse rt the batteri es in the correct pol arity . 3. Close the battery cover . Note Batte ry In formation T e chnology : Nic k el M eta l Hydride (NiMH ) Size : A A A V ol tage : 1.
User Guid e fo r the W52 P IP DECT Phon e 6 T a lk time : up to 10 hours active talking time (with ful l c harg ed batteries) . 1. Connect the DC plug on th e power adapter to the DC5V p ort on th e cha r ge r cradl e. 2. Connect the other end of th e p ower adapter into an electric al power outlet.
Getting Sta rted 7 50% Charged 25% Charged 10% Charged Almost Flat.
User Guid e fo r the W52 P IP DECT Phon e 8.
Ov er view 9 This chap ter provide s the overvie w of the W52P IP DECT phone. T opics incl ude: Ba se Statio n Description Handse t De scription Displaying In form ation on LCD Sc ree n Ico n Inst ruc tions If you require add itio nal informat ion o r assistance wit h you r new ph one, co ntact your syst em administrator .
User Guid e fo r the W52 P IP DECT Phon e 10 Item Descripti on ③ Network Status LED Indicates the network status. Slo w flashe s g reen wh en the network is un available. Illu minate s s ol id gre en when the network is available. ④ P o wer Ind icator LE D Indicates the power status of the base station.
Ov er view 11 Hardware co mponen t instructio ns of the W52P/W52H handset are: Item Descripti on ① Earpie ce Ou tputs a udio duri ng th e e arp i ece call. ② LCD Sc reen Sho ws call information, ha ndse t status ico ns, pr omp t mes sages and so o n.
User Guid e fo r the W52 P IP DECT Phon e 12 The idle screen may be shown as belo w: The LCD screen is divided in to three pa rt s: s tatus li ne, t ext line and sof t k ey line. The informatio n shown in the s t atus line: On hoo k (idle) — displa ys the signal strength indicator , interna l handset number and batte ry s tatu s.
Ov er view 13 Ico ns a pp earing on the LCD screen are described in th e follo wing tab le : Icon Descripti on Anonymou s Ca ll Anonymou s Ca ll R ejection Misse d Call V oi ce Mail K e ypa d Lo ck Si.
User Guid e fo r the W52 P IP DECT Phon e 14.
Basic Ope ra tions 15 This chap ter provide s you with the basic o pera ting instruc tio ns of the W52P IP DECT phone . T o pics incl ude: Handse t R eg istratio n Ba sic Network Settings .
User Guid e fo r the W52 P IP DECT Phon e 16 The h andset plays a warning tone and prompts “ Handset Su bscribed ” , which indicates th e regis tration has finished. Af te r successful r egistration, the inte rnal h andset num ber and handset na me appear o n the LCD screen.
Basic Ope ra tions 17 2. Select -> S yste m Settings -> Netw ork . 3. Enter th e syst em PIN (default: 0000). 4. Press the Done s of t k ey . 5. Press or to select Static f rom the IP Address T ype f ield. 6. Enter th e valid values in the IP Address , Subnet Mask , Def ault Gateway , Primar y DNS and Seco ndar y DNS fields r espectively .
User Guid e fo r the W52 P IP DECT Phon e 18 3. Press or to scrol l throu gh the list and view the specific information. T o check t h e n etwork status: 1. Press t o ent er the ma in menu. 2. Select -> S yste m Sta tus . The LCD screen displ ays the g ene r al information an d the More … op tion.
Basic Ope ra tions 19 Y ou can reg iste r up to 5 li nes to o ne b ase station. Th e status of each registered line c an be check ed using t he menu of the handset. T o check line status: 1. Press t o ent er the ma in menu. 2. Select -> Line Status .
User Guid e fo r the W52 P IP DECT Phon e 20 Y ou can loc k the h andset k eypad to prevent k eys from being acc identa lly pr essed . T o l ock the k ey pad : 1. Long press when th e ha ndset is idl e until the LCD screen prompts “ K e ypad Loc ked, P ress and ho ld ‘ # ’ to u nlock! ” .
Basic Ope ra tions 21 T o switch the s ilent m ode on: 1. Long press u ntil the LC D scre en p rom pt s “ All Ri ng T o nes O ff ” . The silent mode is on. The i co n ap pears on the idle scre en. T o switch the s ilent m ode off: 1. Long press a gain until the LCD screen pro mpt s “ All Ri ng T o nes On ” .
User Guid e fo r the W52 P IP DECT Phon e 22 The submenus are displayed on th e LCD screen and they are shown as a list. Y ou c a n access features of the submenu by entering the submenu. T o ac cess featu res of a s ub menu: 1. Press or to highlig ht the desir ed submenu.
Phon e Set tings 23 This chap ter provide s you with some inst ruc tions on how to c hang e th e settings of you r phone . T o pics inc lu de: Handse t Name Lang ua ge Ring T one s Adv.
User Guid e fo r the W52 P IP DECT Phon e 24 The h andset will be assigned a name by default if succ essf ull y reg istered to the base sta tion. Y ou can pe rsonalize t he handset nam e. T o ren ame the handset: 1. Press to enter th e ma in menu. 2. Select -> Handset Name .
Phon e Set tings 25 3. Press or to highlig ht the Interco m C all o ption o r the desired line. 4. Press or to select and listen to the desired ring tone .
User Guid e fo r the W52 P IP DECT Phon e 26 The screen s ave r of th e handset is designed to protect yo ur LCD screen by fill ing it with an a nalo g clo ck. Y ou can ena ble t he screen sav er to protect the LCD screen i f you do not u se yo ur hands et fo r a l ong time.
Phon e Set tings 27 T o configure notificati on li ght: 1. Press to enter th e ma in menu. 2. Select -> Displa y -> N otification Light . 3. Press or to select the desired valu e f rom the V oice Mail field. If Enab led is selected, the message k ey LED fla shes red wh en the handset receives a voice mail.
User Guid e fo r the W52 P IP DECT Phon e 28 3. Press or to highlig ht the des ir ed time format, and pres s the Ch ange s of t key . The radio b ox of the hig hligh ted tim e format is m ark ed. The t im e forma t display ed on the LC D screen will be changed accordi ngly .
Phon e Set tings 29 This s ection provides t he operating instruc tio ns on how to manag e co ntacts. T opics incl ude: Loc al Directo r y Blacklist R e mote Phone B ook Network Direct.
User Guid e fo r the W52 P IP DECT Phon e 30 T o en ter a ch a racter : Y ou can p res s the key w hic h co ntains you r des ired character a cer tain number of tim es to enter the character . T o switch the inp ut met hod: 1. Press . The cu rren t input method is indic ate d on the b ottom rig ht-hand co rner of th e L CD screen .
Phon e Set tings 31 of the ne w entr y , and press t he OK s of t k e y . 6. Enter th e nam e of the new e n tr y in the Name field. 7. Press the Save sof t k ey to accept the change or the Back s of t k ey to cancel. Note T o ed it a contact in the loc al director y: 1.
User Guid e fo r the W52 P IP DECT Phon e 32 Y ou can se arch for the co ntacts b y simply typing a few continu ou s characte rs of the des ired contact n ame or number , and the results of potential mat che s ar e dynamicall y filtered and displ ay ed on th e LCD screen.
Phon e Set tings 33 5. Press the Save sof t k ey to accept the ch ange or the B ack s of t k ey to cancel. Y ou can also ad d an entr y to th e blacklist from the call histor y . F or more information, refe r to Call H istory Ma nagement on page 35 . T o de lete an entry f rom the blacklist: 1.
User Guid e fo r the W52 P IP DECT Phon e 34 3. Press or to highlig ht the nam e of your c orporate director y , and press th e Enter s of t k ey . The handset co nnects to lo ad the corporat e director y , and th en display s th e contact list on the LCD scree n.
Phon e Set tings 35 Enterp rise , Enterpr i seCommon and P e rsonal . The se parameter s d ecide the type of network c ontact li sts t o be displayed o n the hand set. 4. Cl i ck Confirm to acc ept the change. T o ac cess the network direct or y: 1. Press to enter th e ma in menu.
User Guid e fo r the W52 P IP DECT Phon e 36 sorted b y date and tim e of the call, st arting with the latest call e ntr y . Y ou c an check t he deta il ed inform ation o f a n entr y in the call histor y . Y ou c an als o dial a call , add a n en tr y to the b lacklist or de le te entries from the call histor y .
Phon e Set tings 37 and Accepte d Calls . 2. Press or to highlig ht the desired list, and press the OK s of t k ey . The LCD screen displ ays all entries of the selected list. 3. Press the Options so f t k ey , and select Delet e All . The LCD screen prompts “ Delete Al l? ” .
User Guid e fo r the W52 P IP DECT Phon e 38 2. Press o r to highlig ht the des ir ed list, and press the OK sof t k ey . The LCD screen displ ays all entries of the selected list. 3. Press o r to highlig ht the des ir ed entr y , and p r ess t he View soft k ey .
Phon e Set tings 39 “ 5123 ” and then dialed out. “$2” means th e chara cters in th e se co nd pa renthesi s, tha t i s, “123”. Note Y ou can configure one or more re pla ce rules (at most 20) to remove the speci fied s tri ng and r eplace it with anoth er st rin g.
User Guid e fo r the W52 P IP DECT Phon e 40 Area codes a re also known as Number in g Plan Areas (NP As) . Th ey u sually indic ate ge ographic al areas in a cou ntr y . Th i s feature is necessary only wh en dialing the num ber ou tside th e code a rea.
Phon e Set tings 41 T o sp ecify emergency numbers via web us er interf ace: 1. Click on Ph one -> Featu res . 2. Enter th e emerge ncy ser vic es numbe r in the Emerg enc y Nu mber s f ield. F or mul tiple numb ers , ente r a c o mma between ever y two emergency numbers .
User Guid e fo r the W52 P IP DECT Phon e 42 9. R e peat s t ep s 5-8 to assign inc oming lines for other hand set s . If a li ne is assigne d to multiple handset s as an inco ming line , an inco ming call to t his line will cause the se handsets to ring simultaneously , but the incoming call can be ans wered only by one of them.
Phon e Set tings 43 The LCD screen displ ays a ll av ailable speed dial key s. 3. Press or to highlig ht the desired speed di al k e y , which is already ass igned a nu mbe r . 4. Press or the Clear K ey sof t k e y to delete the as signed speed dial number .
User Guid e fo r the W52 P IP DECT Phon e 44 call by pre ssing th e Accept sof t k e y . T o configure auto intercom: 1. Press to enter th e ma in menu. 2. Select -> T ele phony -> Au t o Intercom . The LCD screen displ ays three configuratio n types.
Phon e Set tings 45 Y ou can trigg er t h e a uto provisio ning p rocess using the wiza rd. Af ter you enter the us er nam e and password in the wi zard and confirm to p er f orm an up da t e, the base station tries t o c onnect the RPS (R edirection and Pro visio ning Ser vic e) s er v er .
User Guid e fo r the W52 P IP DECT Phon e 46 Eco mode gre at ly red uc es the transm i ssion power a n d signal ou tput when the phone is in the talk mode. The attenuation range is 20 m. When the distance be tween th e b ase station and the handset is over 20m, the eco mode is disab led auto mat icall y .
Call F ea tu res 47 The W52P IP DECT phone is designed to be eas ily used li ke a regular phone on a pub lic switched te le phone network (PSTN). Y ou can place interna l and ext erna l calls, ans w er calls, trans fer a call to so meone else, or condu ct a co nfe rence call.
User Guid e fo r the W52 P IP DECT Phon e 48 the cu rrently engaged audio devices (earp i ece, headset o r lou dspe ak er). The call duration is display ed on t he LCD screen while the call is in progress. Y ou can m ak e free internal calls between the hand sets registered to the same base sta tion.
Call F ea tu res 49 T o pla ce a n ew call d uring an active call: Y ou can p lace a t most two calls on yo ur handset. 1. Press the Ext.Ca ll soft k ey . The active call is placed on hol d. 2. Enter th e desired nu mber in th e Call T o field using th e k eypad.
User Guid e fo r the W52 P IP DECT Phon e 50 T o en d a call: Do one of the f oll owi ng: - Press . - Place the handset in the ch arger cradle. The redial number list stores the twenty last dialed phone numbers .
Call F ea tu res 51 T o un -m ute a call: 1. Press a g a in. The i co n disap pears from th e LCD screen. Y ou can pla ce an a ctive call o n hold. At any time, at most one active call can be in progre ss o n your hands et. Another call can be ans w ere d and made while pla cing t h e original call on hol d.
User Guid e fo r the W52 P IP DECT Phon e 52 4. Press or to select the desired valu e fr om th e T one fi eld. 5. Press the Save sof t k ey to accept the ch ange or the B ack s of t k ey to cancel. Note T o an swer a ne w inco ming call during a call: If call waiting f eature is enabled, a new inc oming call c an b e answe r ed during a call.
Call F ea tu res 53 T o en ab le call for ward f eat ure for a specific line: 1. Press to enter th e ma in menu. 2. Select -> Call F orwa rd . The LCD scre en d ispl ays t he inco ming lines cu rrently as signed to the handset. 3. Press or to highlig ht the desir ed line , and press the OK sof t k ey .
User Guid e fo r the W52 P IP DECT Phon e 54 T o pe r f orm a sem i- attended transfer: 1. Press the Options so f t k ey during a call, and select T ra nsf er . 2. Do one of the f oll owi ng: - Enter th e number or select the handset you want to transfer the c all to.
Call F ea tu res 55 - Press the Di rect or y s of t k e y , and select the desired co ntact. Press the Call so f t k ey . If b oth the of fic e numbe r and the mobile number of the co ntact a re stored , sele ct the desired nu mber and p ress or th e OK s of t k ey to dial o ut.
User Guid e fo r the W52 P IP DECT Phon e 56 Y ou can use a nonymous call rejectio n fe ature to re ject inc oming calls from an onymo us callers. Anonymous call rejectio n automatically rejects incoming calls from callers who delibe rately bloc k the ir identities and numbers from showing up.
Call F ea tu res 57 T o configure fast a ccess f or voi ce mail: Y ou can configure fast access to co nnect straigh t to t he vo ic e mails of t he de sire d l ine by lo ng p res sing th e digit k ey 1 , wh en the handset is idle withou t hav ing t o scro ll thro ugh the m enu .
User Guid e fo r the W52 P IP DECT Phon e 58.
T roubles h oo ting 59 This chap ter provide s so me general troubleshooti ng inf ormation to help you solve the problem s you might encou nter wh en us ing you r W52P IP DECT ph one . If you require add itio nal informat ion o r assistance with yo ur new phone, co ntact your syst em administrator .
User Guid e fo r the W52 P IP DECT Phon e 60 Why can ’ t I turn the handset on ? En sure the batt eries are inserted into the h andset. If the batteri es a re alre ady inserted into the ha ndset, place the handset into th e charger cradle .
Append ix 61 Y ou can upgra de you r base station to the latest firmware version. Th e latest firmware vers io n not only improves the pe rforman ce of t he base station, but also provides mor e fea tures c ompare d to the p revio u s ver sion. T his sectio n provides you with instruc tion of upgra ding the base station via web user inter face.
User Guid e fo r the W52 P IP DECT Phon e 62 Call Features Directory Settings Intercom Voice Mail Status Anon. Call Rejection Play Message Set Voice Mail Set Key 1 Do Not Disturb Anonymous Call Call F.
Append ix 63 Time Zone Time Zone Name − 11:00 Samoa − 10:00 United Stat es -Hawaii-Aleutian − 10:00 United Stat es -Alaska-Aleutian − 09:00 United Stat es -Alaska T i m e − 08:00 Can ada(Van.
User Guid e fo r the W52 P IP DECT Phon e 64 Time Zone Time Zone Name 0 United Kingdom(London) 0 Moroc co +01:00 Albania(T irane) +01:00 Austria(Vienna ) +01:00 Be lgium(Brussels) +01:00 Caicos +01:00.
Append ix 65 Time Zone Time Zone Name +05:00 Kazak hstan(Aqtobe) +05:00 Kyrgyzsta n(Bish kek) +05:00 Pak istan(Isla mabad) +05:00 Ru ssia(C helya binsk) +05:30 India(C alcutta) +06:00 Kazak hstan(Asta.
User Guid e fo r the W52 P IP DECT Phon e 66.
R eg ula to r y No tices 67 T o red uc e risk of fire, sev ere perso nal inju r y a n d damage to prop erty , re ad the fol lo win g saf ety information ca refull y bef ore using the produc t. Envir onmental R e quirements Place the produc t on a stable , level and non-slip surface.
User Guid e fo r the W52 P IP DECT Phon e 68 When the re is smoke e mitte d from the produ ct, or some ab normal noise o r sme ll, disco nnect the produ ct from the power su pply, a nd u nplug the power ada pter immediately. Remove the el ectrical c ord from an outlet by p ull ing ge ntly on the power ada pter, not by pul ling the cord.
Index 69 A Abou t This G uide vii Acc ount Registra tion 18 Adding Conta cts 30 Adju sting Ringer Volu me 19 Advisory Tones 25 Always Forward 52 Anonymou s Ca ll 55 Anonymou s Ca ll R ejectio n 56 f A.
User Guid e fo r the W52 P IP DECT Phon e 70 M Main Me nu 21 Menu Guidance 21 Menu Struc ture 62 N No Answer F orward 52 No tificatio n Light 26 O Overview 9 Ou tgoing Line s 41 P Packa ging Contents .
An important point after buying a device Yealink W52P (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Yealink W52P yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Yealink W52P - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Yealink W52P you will learn all the available features of the product, as well as information on its operation. The information that you get Yealink W52P will certainly help you make a decision on the purchase.
If you already are a holder of Yealink W52P, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Yealink W52P.
However, one of the most important roles played by the user manual is to help in solving problems with Yealink W52P. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Yealink W52P along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
