Instruction/ maintenance manual of the product SIP-T48G Yealink
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Copyright © 2014 YEALINK N ETWORK TECHNO LOGY CO ., L TD. Copyright © 2014 Y ea link Network T echnol ogy CO ., LTD . All rights reser v ed. No parts o f this publicatio n ma y be reproduc ed or tra.
Note: Thi s device is tested a nd comp l ie s wi th the li mi ts for a Class B dig ital de vice, p ursua nt to P ar t 15 of the FCC Rul es. These li mi ts are de signe d to p rovide rea sonable p ro tection ag ainst harmfu l i nterf erence in a resid enti al i nstal l ation.
Yeali nk S IP-T48G IP pho ne fi rmw a re co ntains third -pa rty softw are under the GNU General Publ i c Li ce nse (GPL). Yeali nk uses softw are under the speci fi c ter ms of the GPL. Plea se refe r to the GPL for the exac t terms and co ndi tio ns of the l icense.
About This G uide ix Tha n k you for cho osing the SIP - T4 8G I P p hone, an u ltra -elegant gigabit IP phone wh ic h is exq uisitely designed to p rovide business te le p hony features , such as C all Ho ld, C all T ransfe r , B usy L a mp F ield, Call R ecording, M ulti cas t P a ging and Conf ere nce over an I P network.
User Guid e fo r the SI P - T48G IP Ph one x P a ck ag ing Contents on page 9.
T able of C o nten t s xi About This Guide .................................................................. ix In T h is G uide ................................ .................................................................................... ix Sum mar y of Chan ge s .
User Guid e fo r the SI P - T48G IP Ph one xii K ey as Se n d ................................................................................................................ 31 Audio Sett i n gs .......................................................
T able of C o nten t s xiii Bus y Lam p Fi e ld (BL F) ................................................................ .................................. 125 Call R e co rd i n g ................................ ......................................
User Guid e fo r the SI P - T48G IP Ph one xiv.
Ov er view 1 This chap ter provide s t he overview o f the SIP - T4 8G IP phone . T op ic s incl ude: Hardware Component Inst ruc tions Ico n Inst ruc tions LED Instruc t ions Use r Inter faces Do c ume ntat ions If you require add itio n al informa tion o r assistan ce with your new ph one, contact yo ur syst em administrator .
User Guid e fo r the SI P - T48G IP Ph one 2 Hardware co m ponen t instructio n s of the SIP - T48 G IP phone are: Item Descripti on ① P ower Ind icat or LED Indicates pho ne p ower and s om e feature s t atuse s.
Ov er view 3 Icons Descripti on (Flash ing) R eg istering Hands -free speak e rphone mode Handse t mo de Heads et mode Multi-l ing ual lowercas e lette r s inp ut mode Multi-l ing ual uppercas e lette.
User Guid e fo r the SI P - T48G IP Ph one 4 Icons Descripti on A call c a nnot b e re corded R ecording starts successfully R ecording cannot b e started R ecording cannot b e stopp ed Bluetoo th m o.
Ov er view 5 T wo wa ys t o c ustomize configuration s of your SIP - T48G IP p hone: The user inter face on the IP phone. The user inter face in a web b rows e r on your PC.
User Guid e fo r the SI P - T48G IP Ph one 6 Opti ons Phone Us er Inter face W eb User Inter fa ce -- Auto Ans wer √ -- Auto R e dial √ -- Call Comple tion √ -- Call Fo r ward √ -- Call W a it.
Ov er view 7 Opti ons Phone Us er Inter face W eb User Inter fa ce -- Acc o unt Status √ -- Label √ -- Display Name √ -- R eg ister Name √ -- Use r Name √ -- P a ss wor d √ -- SIP S er ver.
User Guid e fo r the SI P - T48G IP Ph one 8.
Getting St arted 9 This chap ter provide s the fol low ing b as ic installation instruc tions and inf ormation for obtaining t he best p e r formance with the SIP - T4 8G IP phone.
User Guid e fo r the SI P - T48G IP Ph one 10 W all Mou nt B rac ket (Op t ional) P ower Adapter (Optional) Hand set & Handset Cor d Ethernet Cable Qu i ck Installation Gui d e & Q uic k R ef erence Guide Che ck the list before inst allation.
Getting St arted 11 If your phone is a lre ady installed , pr oc ee d to Phone In itialization on page 13 . This s ection intro duces how to install the ph on e : 1) Attach the stand or the optional w.
User Guid e fo r the SI P - T48G IP Ph one 12 2) C onne ct th e ha ndset and optional headse t Note 3) C onnect the network and p ower Y ou have two o p ti ons fo r p ower and ne twork c onne ctio n s. Y our s yste m administrator will advise you whi ch one to u s e.
Getting St arted 13 P ower over E t he rne t With the inclu d ed or a re gular Ethernet ca b le, the SIP - T 48G IP phon e can be powered from a Po E-co m pliant switch or hu b. T o co nne ct the Po E: 1. Connect the Eth e rne t cable b etween the Inte r net port on the ph on e a nd an ava ilable port o n the in-line power switch/hub.
User Guid e fo r the SI P - T48G IP Ph one 14 Gene rall y , your phone will be deployed with multiple other phones. In this cas e , your syst em ad ministra tor will configure the phon e parameters be forehand, so that afte r you sta rt up your phone, the pho n e will be registe r ed and ready for use.
Getting St arted 15 N o. Name Descripti on up to six lines. V a riou s fe atures can be a ssign ed to line k e ys. Each line key ca n s how the label and ind icate sta tus of the assi g ne d featu re . 6 DS S K e y Provides a qui ck access t o the line k ey co n figuration scree n.
User Guid e fo r the SI P - T48G IP Ph one 16 N o. Name Descripti on 1 Sc ree n Title Area Displays th e title of the acc e ss menu screen . 2 Opera tion Optio n Are a Displays va riou s opera tion optio n s f or diffe rent menu sc ree ns . 3 Menu T re e Area Displays m enu item s.
Getting St arted 17 values p age by page, or pres s or to scrol l values one by one. Select a value for a f ield. From the p ull-do wn list, tap the value or scro ll to the va lu e a nd then pre ss . Y ou can e nte r data and edit fields using the key pad o n t h e p hon e : T o ente r or edit data : 1.
User Guid e fo r the SI P - T48G IP Ph one 18 Y ou can v iew ph one st atu s via p hone us e r in terf ace or web user interf ace. A va ilable informa tion of phone sta tus incl udes: Gene ral i nforma tion (IP ad dress, MAC addr es s and fir m ware version) Network sta tus (e.
Getting St arted 19 3. Enter th e user name (admin) and password (admin) in the login p ag e. 4. Click Confirm t o lo g in. The pho ne s tatu s is displayed on th e first page of the web user interfa ce. If your phone cannot contact a DHCP ser ver for any reason, yo u need t o c onfigure network s ettings m an ually .
User Guid e fo r the SI P - T48G IP Ph one 20 3. T ap the desired v a lue (IPv4, IPv6 or IPv4 & IPv6) f rom t h e p ull-do wn list. 4. T ap the Save sof t k ey to accept the change or to cancel. T o co nfigure a static IPv4 ad dr es s via phone user inter face: 1.
Getting St arted 21 4. Enter the desir e d valu e s i n the IP Address , IP v6 IP Pref ix , Ga tewa y , Primar y DNS an d Seconda r y DNS field s re spectively . 5. T ap the Save sof t k ey to accept the change or to cancel. If you are using a n xDS L modem, you ca n connect you r p hone to the Inte rn et via PP P oE mode.
User Guid e fo r the SI P - T48G IP Ph one 22.
Cust omizing Y our Phon e 23 Y ou can customize your SIP - T4 8G IP phone b y p er son a lly co nf iguring certa in settings, for exa mple, wallpaper , time & date and ring tones. Y ou can add contacts to the p hone’s lo cal directory m an ually o r from the call histor y .
User Guid e fo r the SI P - T48G IP Ph one 24 2. T ap or , o r p ress or to select the desired wa llp a per image. 3. T ap the Save sof t k ey to accept the change or to cancel. W allpa per is configurable via w e b user i n ter face at the p ath Set tings -> Pref e ren ce .
Cust omizing Y our Phon e 25 Ba cklight Id l e I ntensity de cide s whether the IP phone turns off or dusky t he backlight o f the tou ch screen af ter a p eri od of inactivi t y . Y ou can configure the ba cklight status on the tou ch s creen as the fo llowing type s: Alwa ys O n: B a cklight i s on pe r ma n ently .
User Guid e fo r the SI P - T48G IP Ph one 26 3. T ap the desired v a lue from the pull-down list. The default c ontrast lev e l is 6. 4. T ap the Save sof t k ey to accept the change or to cancel. The default language of the phone us e r interf ace is Engli sh .
Cust omizing Y our Phon e 27 2. T ap the desired languag e. 3. T ap the Save sof t k ey to accept the change. T ex t displayed o n the phone user inter fa ce will chang e to the s elected language. T o change the lang ua g e for the web user interfa ce: 1.
User Guid e fo r the SI P - T48G IP Ph one 28 T o co nfigure the SNTP s e tting s via phone user inter face: 1. T ap -> Bas ic -> T ime & Date -> Genera l . 2. T ap the gray box of the T ype f ield. 3. T ap S NTP Settings from the pull-dow n list.
Cust omizing Y our Phon e 29 4. Enter th e specific date and time in the co rres ponding fields. 5. T ap the Save sof t k ey to accept the change. The time and date d isplay ed o n the to uch screen will c h ang e a cco rd ingly . The re ar e 7 available date form ats .
User Guid e fo r the SI P - T48G IP Ph one 30 5. T ap the desired time format ( 12 Ho ur o r 24 Hour) f rom the pull-do wn list. 6. T ap the Save sof t k ey to accept the change or to cancel. Time and date are co nfigurab le via w e b use r int erface a t the path S e ttings -> Time & Date .
Cust omizing Y our Phon e 31 Y ou can se t the "# " or "* " to per form as a send k e y while dia ling. T o configure k ey as se nd via phone us e r interf ace: 1. T ap -> Call Fea tures -> Ge ne ral . 2. T ap the gray box of the K ey a s Send field.
User Guid e fo r the SI P - T48G IP Ph one 32 T o adj ust the volume when the phone is idle: 1. Press to adjust the rin g er volume . Note T o adj ust the volume when the phone is during a call: 1. Press to ad ju s t the volu m e of currently e ng aged audio de vice (ha ndset, spe ak e rph one or headset) .
Cust omizing Y our Phon e 33 2. T ap the desired rin g tone. 3. T ap the Save sof t k ey to accept the change or to cancel. T o select a ring tone for the acco unt via web user inter fa ce: 1. Click on Account . 2. Select the d es ir e d a cc ou n t from th e p ull-do wn list of Account .
User Guid e fo r the SI P - T48G IP Ph one 34 T o upload a cu st om ring tone for you r ph one via web user int er fa ce: 1. Click on S etting s - > Pref erence . 2. In the Up load Ringtone field, click Browse to lo cat e a rin g tone file (the file f orm a t must be *.
Cust omizing Y our Phon e 35 The selected list app ea rs i n the Enabled col umn. 3. R ep eat the step 2 to add mo re lists t o the Enab led colu m n. 4. T o remove a list f rom the Ena bled col umn , se lect th e desir e d list and then clic k . 5. Click Confirm t o acc ep t the change .
User Guid e fo r the SI P - T48G IP Ph one 36 - If mo re than one list is enab led fo r th e directo r y , t ap the desir e d l ist you want t o view , a nd then tap the OK s of t k ey . The built-in phone directo r y can store the na me s and p hone numbers of your co nta cts.
Cust omizing Y our Phon e 37 3. T ap N e w Gro up . 4. Enter t he desired grou p name in t h e high light ed field. 5. T ap to accept the cha nge . 6. T ap to s p ecify a rin g tone f or th e gr ou p . 7. T ap the desired rin g tone. If Aut o is s elected , th e contact in this grou p will u se the ring t on e specified to the co n tact.
User Guid e fo r the SI P - T48G IP Ph one 38 2. T ap S e tting . 3. T ap the desired grou p . 4. T ap af ter the grou p . 5. Edit the g roup name in the highlight ed field. 6. T ap to accept the change . T o delete a g roup from the loc al director y: 1.
Cust omizing Y our Phon e 39 Y ou can a dd contacts to t he local directory in the f ollo wing wa ys : Manually From call history From remote phone book Adding Con t act s M a nua lly T o a dd a co nta ct to the loc al director y m an ually: 1.
User Guid e fo r the SI P - T48G IP Ph one 40 11. T ap the Save sof t k ey to accept the change or to cancel. Note Adding Con t act s from C a ll Hi story T o add a contact to the local directo r y from the call histor y: 1. T ap . 2. T ap or to turn pages .
Cust omizing Y our Phon e 41 Adding Con t act s from remo te pho ne b ook T o a dd a co nta ct to the loc al director y f rom rem ote ph on e b oo k : 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 42 6. Edit the corresp onding fields. 7. T ap the Save s oft k ey to sa v e the contact to the local directo r y . If the co n tact h as alr e ad y e xist ed in the lo cal directory , the to uc h scree n will prompt "Over write the ori ginal contact?".
Cust omizing Y our Phon e 43 4. T ap the Save sof t k ey to a ccept the change or to cancel. T o delete a contact f rom the lo cal directory : 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 44 If Local D irectory is disabled f or the directory , tap -> A ll Contacts or tap -> Dire cto r y -> Al l Conta cts t o e n ter the loc al director y . 2. T ap S e tting . 3. T ap the check box of Select Al l .
Cust omizing Y our Phon e 45 3. Click Upload Photo to uplo ad th e photo . Y ou can click Delete Photo to delete th e custom ph oto . Note T o change the cu s tom p hoto for the contact via web user int e r face : 1. Click on D irector y -> Loc al Directory .
User Guid e fo r the SI P - T48G IP Ph one 46 T o place a call to a co ntact f rom the loc a l director y: 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
Cust omizing Y our Phon e 47 T o sea rch for a contact in the local directo r y: 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 48 5. T o adjust the displ ay order of the enabl e d list, select the d esire d list , a nd click or . 6. Click Confirm t o acc ep t the change . The touc h s creen will display t h e search results in the adju s ted orde r .
Cust omizing Y our Phon e 49 Y ou can m an age your phone’s local directo r y via p hone us e r inter face or web user inter face. But you c a n only import or exp ort the contact list via web user int e r face. T o import an X ML f ile of c ontact list via web user interf ace: 1.
User Guid e fo r the SI P - T48G IP Ph one 50 It will preven t im porting th e ti tle of the co nta ct inform a tion whic h is loc a ted in the first line of the CS V file. 4. Click Import CSV to import t he co n tact list. 5. (Optional.) Mar k the On radio b ox in the Delete Old Contacts fie ld .
Cust omizing Y our Phon e 51 T o exp ort a co nta ct list via web us e r inter face: 1. Click on Director y -> Loc a l Directo r y . 2. Click Export XML (or Export CSV ). 3. Click Save t o s a ve the contact li st to you r local sys tem . Note The b uilt-in phone director y ca n store the names and phone numb ers f or a blacklist.
User Guid e fo r the SI P - T48G IP Ph one 52 4. Enter th e name and the office , mobil e or other n umbers in the corre sp onding f i elds . 5. T ap the gray box of the A ccou nt fi e ld.
Cust omizing Y our Phon e 53 pa ge 36 . Y ou can a dd local co nta cts, se ar ch for a contact, o r simp ly di a l a contact number from the corporate directory . Y ou can configure your new phone t o access up to 5 co r porate directories. The phone supports up to 50 00 corporate direc tor y en tries .
User Guid e fo r the SI P - T48G IP Ph one 54 The pho ne connects to load the corporate d ir e ctory , an d t hen d is p lays co r porate co n tacts on the touch screen. Y ou can t ap to b ack to the p re viou s inte r face. T o sea rch for a contact in the corporate directo r y : 1.
Cust omizing Y our Phon e 55 T o ena ble the presentation of call er ide ntity sto red in re mote phone book via web us e r inter face : 1. Click on Director y -> R e mote Ph one Book . 2. Select Enabled from the p ull -down list o f Sea rch R e mote Phoneboo k Na me .
User Guid e fo r the SI P - T48G IP Ph one 56 T o view the call history : 1. T ap . The touc h s creen displays all c a ll records. 2. T ap or to turn p ages. Y ou can also pre ss or to switch p a g es. Y ou can t ap Mi sse d , Placed , R eceived or Fo r warded to view entries in e ach call list directly .
Cust omizing Y our Phon e 57 T o add a contact to the b lacklist directo r y f rom the call histor y list: 1. T ap . The touc h s creen displays all c a ll records. 2. T ap or to turn p ages. Y ou can a lso pre ss or to switc h pages. Y ou can t ap Mi sse d , Placed , R eceived or Fo r warded to view entries in e ach call list directly .
User Guid e fo r the SI P - T48G IP Ph one 58 The touc h s creen prompts the foll owing wa rning: 5. T ap the OK sof t key t o c onfirm the d eletion or the Ca ncel sof t k e y to can cel. T o delete a ll en tries from the call history list: 1. T ap .
Cust omizing Y our Phon e 59 The touc h s creen p rom p ts t he f oll owing wa rning: 6. T ap the OK sof t key t o c onfirm th e deleti on or the Cancel sof t key to cancel. If you want to use a wired h ea d set , p hys ically c onne ct you r h ea dset and activate t he hea dset mode for u s e.
User Guid e fo r the SI P - T48G IP Ph one 60 using the h ea dset to place a call, refer to Placing Calls on page 88 . T o dea ctivate the headset mode : 1. Press ag ain on the p hone . The HEAD SET key LED goes o ut, a nd the ico n dis appears fro m the to uch screen when t he headset mo de is deactivate d.
Cust omizing Y our Phon e 61 Y ou can use two hea dsets wh e n e n ab ling dual headset . T o use this feature, you must phys ically co nn ect hea dsets to t h e headset jack and handset jack res pe ctively .
User Guid e fo r the SI P - T48G IP Ph one 62 T o activate th e B luetoo th m ode via p hone user int e r face: 1. T ap -> Bas ic -> B l uetoo th . 2. T ap the On radio box of th e Bl uetoo t h f ield. The IP phone scans the ava ila b le B luetoo th headse t auto m atically .
Cust omizing Y our Phon e 63 When there is no found Bluetooth devices o n the tou ch scree n, tap the Sc a n s of t ke y to sea rch the Blu etooth device . The phone prompts you to e nte r the password . 3. Enter th e PIN in the P a ss word f ield. The default PIN i s “ 0000 ” .
User Guid e fo r the SI P - T48G IP Ph one 64 The Bluetooth ic on a pp ears on the touc h scree n. With the B luetoo th hea dset pa ired and co nne cted , you can use the Bluetooth headset to place a nd answer calls. F or more informat ion, re f er to the docu m ent ation from the Bluetoo th h ea dset manufacturer .
Cust omizing Y our Phon e 65 3. T ap the Off radio box o f the Auto Connect field. T o change the priority of pa ir ed B luetoo th de vices ： 1. T ap -> Bas ic -> B l uetoo th . 2. T ap a f ter the desired Blu e tooth head set. 3. T ap Mo ve Up or M ove Down from the pro m pt list .
User Guid e fo r the SI P - T48G IP Ph one 66 you n ee d to scan a nd connect it again. T o delete your Blu etooth he ad set from your phone: 1. T ap -> Bas ic -> B l uetoo th . 2. T ap a f t er the desired Bluetoo th h ea dset you want t o delete.
Cust omizing Y our Phon e 67 2. T ap the O ff r a dio box of the B luetooth f ield. The Bluetooth ic on disa p pears from the touc h scree n. Bluetoo th m ode is configurable via web user inter fa ce a t the path F ea ture s -> Bluetooth . T wo type s of DSS keys: Line K eys a nd Pro grammable K ey s .
User Guid e fo r the SI P - T48G IP Ph one 68 9. T ap the Save sof t k ey to accept the change or to c a ncel. Y ou can also ta p the line key 30 (DSS K ey ), and then ta p th e desired line key to assig n functio na lity to it.
Cust omizing Y our Phon e 69 Speed Dial Y ou can use this k e y f eature to s pe ed up diali ng the numbers of ten used or hard to rem ember . Depen denci e s: T ype ( Speed Di al ) A cc ount ID (t h .
User Guid e fo r the SI P - T48G IP Ph one 70 V a lue ( the g roup pickup co de ) Usa ge: T ap the gr ou p pickup k e y on you r ph one when a p hone number in the gr ou p receives an inc oming call. The call is answere d o n y ou r p hone . DTMF Y ou can use this k e y f eature to send the speci f ication o f arb itrar y k ey sequences via DTMF .
Cust omizing Y our Phon e 71 Depen denci e s: T ype ( K e y Even t ) K ey Eve nt ( XML Group ) XML G rou p ( the r em ote gro up nam e yo u wan t to access if remote phone book is co nfigured) Label (k e y label displa y ed on the tou ch scree n) Usa ge: T ap the X ML group k ey t o acc ess the remote group specified in the X ML Gr ou p field.
User Guid e fo r the SI P - T48G IP Ph one 72 Usa ge: T ap the conferen ce k ey during a n acti ve call to se t up a conference with t h e numbe r specified in the Value fi e ld. Note F orwa rd Y ou can use this k e y f eature to for ward a n incoming call to someone else .
Cust omizing Y our Phon e 73 new call to the n umber speci fied in th e V a lue field. Note Hold Y ou can use this k e y f eature to place an active call on hold o r retr ieve a held call. Depen denci e s: T ype ( K e y Even t ) K ey Eve nt ( Hold ) Label (k e y label displa y ed on the tou ch scree n) Usa ge: 1.
User Guid e fo r the SI P - T48G IP Ph one 74 Label (k e y label displa y ed on the tou ch scree n) Usa ge: 1. Du r ing a call, tap the group listening k e y to activate the gro up listening m ode. Y ou can t hen speak and li ste n through the handset/h eads et, othe r pe ople at you r side can liste n throu g h speak e r at th e same t im e.
Cust omizing Y our Phon e 75 Y ou can cu stomize th e sof t k e ys , n avigation k e ys an d functio n keys. T o cu stomize th e programmable k e ys via web user inter face: 1. Click on DS SK e y -> Pro gra mable K ey . 2. Customize sp ecific fe a tures f or th e se k eys .
User Guid e fo r the SI P - T48G IP Ph one 76 for more informa tion. 6. T ap the Save sof t k ey to accept the chan ge or to cancel. Y ou can r ep eat steps 2 t o 5 to re g ister more a cco unts.
Cust omizing Y our Phon e 77 T o configure the d efa ult account via ph on e user inte rfa ce: 1. T ap -> Ca ll Features -> Defa ult A ccount . 2. T ap the gray box of the Defa ul t Account fi eld. 3. T ap the desired acco unt f rom the p ull-do wn list.
User Guid e fo r the SI P - T48G IP Ph one 78 Dial plan is a string of charact e rs t h at g overns th e way y ou r SIP - T 48G IP phone processe s the inp uts r eceived from you r ph one k eypad.
Cust omizing Y our Phon e 79 T o add a replace rule via web user inte rfa ce: 1. Click on S etting s - > Dial Plan -> R ep lace Rule . 2. Enter th e string (e.g., 2xx) in the Pre fix f ield. 3. Enter th e string (e.g., 12345 ) in the R e pla ce field.
User Guid e fo r the SI P - T48G IP Ph one 80 3. Click Del t o delete the replace rule(s). Note Y ou can co nfigure one or more dial-n ow ru le s (up to 100) on you r p hone. When the dialed number match es the dial-now string, the nu m ber will be di a led out automatically .
Cust omizing Y our Phon e 81 phone t o dial ou t t h e phone number au tomatically , which ma tch e s a dial-now rul e, afte r the s pecified delay time. T o configure the d elay tim e f or dial-now ru le via web user inter fa ce: 1. Click on Features -> Gen era l Informatio n .
User Guid e fo r the SI P - T48G IP Ph one 82 F or more information on the va lid v a lue of the Account field, re fer to R eplace Ru le on pag e 78 . 4. Click Confirm t o acc ept the change. Note Y ou c a n b loc k s ome specific nu mbe rs (up t o 10) from being dialed on your phon e .
Cust omizing Y our Phon e 83 F or more information on the va lid v alue of the Account fi e ld, refer to R e place Ru le on pag e 78 . 4. Click Confirm t o a d d the b loc k out number .
User Guid e fo r the SI P - T48G IP Ph one 84 3. Enter th e desired delay time in the Inter Digit Time (1~14s) field. The defau lt delay time is 4s. 4. Click Confirm t o acc ept the change. Note Y ou can d ial a h otline numbe r immedia tely upon li f ting the handset, pre s sing t he spe ak e rphone k e y or tapping the line ke y .
Cust omizing Y our Phon e 85 H ot line is configurable via we b user inter face at t h e path Featu re s -> Gen eral Informa tion ..
User Guid e fo r the SI P - T48G IP Ph one 86.
Basic Call F eatu res 87 The SIP - T48G IP phone is d esig n ed to be easily used li ke a regular phone on a p ublic switched te le phone n etwo rk (PSTN). Y ou c an p lace calls, an swer calls, transfer a call t o someone e ls e , or co nd uc t a confere nce call.
User Guid e fo r the SI P - T48G IP Ph one 88 Y ou can p lace a call in three way s usin g your S IP - T48G IP phone: Using the handset Using the spea ke rp hone Using the heads e t Y ou can also dial the number first, and then choo s e th e way you want to spea k to th e other pa rty .
Basic Call F eatu res 89 Y ou can ente r the number using the keypad dis playe d on the tou ch scree n. Y ou can also tap th e Histor y s oft key o r t he D irector y s of t key to search f or an entr y , and then place a call. 3. Press , , or ta p the Send sof t k ey .
User Guid e fo r the SI P - T48G IP Ph one 90 - With the optional he adset connected , press to activat e the headset mo de. Enter th e desired number u s ing the k eypad or the on-screen keypad. Press , , or ta p the Send sof t k ey . Note T o place multiple calls: Y ou can h ave more than one call on you r SIP - T48G IP phone.
Basic Call F eatu res 91 T o answe r a call using t he h ands-free speak e rp hon e m ode: Do one of the f oll owi ng: - Press . - With the h andset on-h oo k a nd the hea dse t mode deactivated, tap the A nswe r sof t key . - With the h andset on-h oo k a nd the hea dse t mode deactivated, tap the line k ey (the line key illu mina tes green).
User Guid e fo r the SI P - T48G IP Ph one 92 T o redial the last dialed num b er from your phone: 1. Press twice. A call to yo ur last dialed number is a t t empted. T o redial a previously dialed numb er from your phone: 1. Press wh e n th e phone is idle.
Basic Call F eatu res 93 T o view placed calls list when the phone is in t he pre-dia ling int e r f ace : 1. Pick up the ha ndset, pre ss t h e speak erphone ke y or ta p the line k ey . The touc h s creen displays the pl aced calls list. Y ou can t ap or to scro ll through placed calls p age b y p age.
User Guid e fo r the SI P - T48G IP Ph one 94 The icon appe ars on the tou ch scree n . Auto a nswe r is configurab le via web user inter face at the path A ccount - > Bas ic . Note Y ou can e na ble auto redia l to redial the phone nu m be r automatically when the calle d pa rty is busy .
Basic Call F eatu res 95 5. T ap the Save sof t k ey to accept the change or to cancel. Auto re dial is configurable via we b use r inte r f ace a t the path F eatures -> General Informa tion . T o use a uto redia l: When the called party i s busy , t he tou ch s creen pro m pt s the follo wing : 1.
User Guid e fo r the SI P - T48G IP Ph one 96 2. T ap the On radio box of th e Call Completion f ield. 3. T ap the Save sof t k ey to accept the change or to cancel. Call completion is co nfigurab le via web us e r interf ace at the p at h Fea tures -> Ge neral Informa tion .
Basic Call F eatu res 97 2. When the called party beco me s i d le, the tou ch screen promp ts the fo llo wing : 3. T ap the OK sof t key t o redi a l the n um b er . Note Y ou can ta p a call return k ey to place a call back to the last inco ming call.
User Guid e fo r the SI P - T48G IP Ph one 98 8. T ap the Save sof t k ey to accept the change or to cancel. 9. T ap the DSS K e y key to r eturn to the idle sc ree n. Call ret urn key is configurable via web us e r inte rfa ce a t the pa t h DSSK ey -> Line k ey .
Basic Call F eatu res 99 The touc h s creen indicates that the call is on hol d. The pho ne will bee p sof tly e v e r y 30 seco nds t o remind you that yo u still have a call on hold. T o resume a held call: 1. Press o r t ap the R e sume sof t key .
User Guid e fo r the SI P - T48G IP Ph one 100 2. In the DND b loc k , mark t h e desired r adio box in the Mo de field. 3. Click Confirm t o acc ep t the change . Note T o activate DND in phone mode: 1. T ap . The ico n on the status bar indicates that DND i s enabled .
Basic Call F eatu res 101 Incoming calls wil l be re jected a uto ma tically and " n New M issed Call(s) " ( "n" indicates th e nu m be r of t h e m is s ed calls ) will appear on the touc h s creen . T o activate DND in cu s t om m ode for a speci fic acco unt: 1.
User Guid e fo r the SI P - T48G IP Ph one 102 4. T ap the Save sof t k ey to accept the change. The ic on appea rs on the status bar , and t he assoc ia te d line ico n chang es to .
Basic Call F eatu res 103 Incoming calls wil l be re jected a uto ma tically , a nd the touc h scree n will prompt " n New Misse d Call(s) " ("n" indicat e s the number of the missed calls ). Note T o configure the DND authori zed numbe rs via web user interfa ce: 1.
User Guid e fo r the SI P - T48G IP Ph one 104 F or mul tiple n umber s, enter a comma between e v e r y two numb e rs . 4. Click Confirm t o acc ep t the change . When DND i s e nab led on th e ph one , the phone can stil l receive incoming calls fr om t h e numbe rs specified in the DND Authorized Numbers field.
Basic Call F eatu res 105 Y ou can e na ble/d i sa ble call fo r war d for the phone s y ste m, o r y ou can custo mize call for ward for each or all acco unts. T wo call for ward m odes : Phone (defaul t ) : Call forwa rd is ef fective f or th e ph one s ystem.
User Guid e fo r the SI P - T48G IP Ph one 106 the Forward To field. 3) (Op tional.) Ente r th e always fo r ward on code or o ff code res pe ctively in the On Code or Off C ode field. b.) If you tap Busy F orwa rd : 1) T ap the On radio box of the Busy F or wa rd f i e ld.
Basic Call F eatu res 107 5) (Op tional.) Ent e r the no an swer f or w a rd o n co de or off code res pecti vely in the On Code or Off Code field. 4. T ap the Save sof t k ey to accept the change. The ic on on the idle s cr ee n indicates the call forwa rd is en ab led.
User Guid e fo r the SI P - T48G IP Ph one 108 1) T ap t he All Lines sof t k ey . The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. b.) If you select Busy Fo r war d : 1) T ap the On radio box of the Busy F or wa rd f i e ld.
Basic Call F eatu res 109 The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. c.) If you s elect No Answer Fo r ward : 1) T ap the On radio box of the N o Answer Forward field.
User Guid e fo r the SI P - T48G IP Ph one 110 The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. 5. T ap the Save sof t k ey to accept the change. The ico n a ppea r s on t he idle s cre en, and the associ a te d line icon change s to .
Basic Call F eatu res 111 3. T ap the Off radio box. 4. T ap the Save sof t k ey to accept the change. T o disab le call forwa rd in cu s tom mode for a specific account : 1. T ap - > Call F ea tures -> Ca ll F or wa rd or p ress wh e n the phone is idle.
User Guid e fo r the SI P - T48G IP Ph one 112 2. Enter th e nu m be r you want to tr a nsfer the call to . 3. Press o r t ap t he T rans fe r soft key t o c omplete the transfer . The n the call i s connected to the num b er t o whic h you are transferring.
Basic Call F eatu res 113 Y ou can e na ble or dis ab le call waiting on t he phone. If call waiting is enabled, you can receive a nother c all when t h e re is an a ctive call on the phone. Other wise, another inco m ing call is automatically r e jected b y the p hone wi th a busy m essage when th e re is an active call on t he phone.
User Guid e fo r the SI P - T48G IP Ph one 114 The SIP - T48G IP phone sup p orts up to 3 parties (inclu d ing yourself) in a conference ca ll. This is t he def ault meth od of c onfere nce calle d Loc al Confe renc e. T o set up a loc al c onference call: 1.
Basic Call F eatu res 115 3. T ap the C onfere nce s of t k ey to jo in the two calls in the confere nce on t h e selected acco unt. During th e conference call, you can do the follo wing: - Pre ss or t ap the H old sof t k e y to place the co nfe renc e call on hol d.
User Guid e fo r the SI P - T48G IP Ph one 116 3. Enter th e conference URI (e.g., conference@example.co m) in the Conferen ce URI field. 4. Click Confirm t o acc ept the change. Note T o set up a network co n fer ence call: 1. Place a call to the first party .
Basic Call F eatu res 117 Y ou can use call park to place a call o n h old, and then ret riev e the call from another phone in th e syst em (for exam ple, a phone in another o f fice or co nf ere nce ro om). Y ou can pa rk an a ctive call by tapping the call park k e y on the pho n e.
User Guid e fo r the SI P - T48G IP Ph one 118 2. Use r on pho n e A wa nt s to tak e the call i n a confere nce ro om f or privacy , then tap the call pa rk key on phon e A . 3. Use r on pho ne A wa lks to an a vail ab le confer ence room where the phone is des ignated as pho n e C .
Basic Call F eatu res 119 3. Enter th e directed call pic kup code in the Di r ected Ca ll Pic k up Code f ield. 4. Click Confirm t o acc ep t the change . T o configure the dir e ct ed call pic k up code on a per -line basis via w e b use r int er fac e : 1.
User Guid e fo r the SI P - T48G IP Ph one 120 The DPickup s of t k ey app ea rs on the on -screen k e ypad. 2. T ap the DPic k up s oft k ey on you r p hone when a phone receives an incoming call. 3. Enter t he phone number which receives an incoming call.
Basic Call F eatu res 121 T o co nfigure t he grou p call pi ckup code on a per -line basis via web u s er int erfa ce: 1. Click on Account . 2. Select the de sired acco unt from th e p ull-down list o f Ac count . 3. Click on Advanced . 4. Enter th e grou p call pickup co de in th e Gr oup Call Pickup Code f ield.
User Guid e fo r the SI P - T48G IP Ph one 122 Y ou c a n a lso co nf igure a line k ey as a gro up p ickup key via p hone us e r inter fa ce or w eb user inter face.
Basic Call F eatu res 123 T o place a n anonymou s cal l: 1. Using the speci fic li n e on the phone t o pl a ce a call to phone B. The touc h s creen of ph on e B prompts an incoming call from a nonymity . Y ou can use a nonymous call rejecti on to reject i nc oming calls from an onymou s callers.
User Guid e fo r the SI P - T48G IP Ph one 124 Anonymou s call rejection is configurab le via web use r interf ace a t the path A cc ount - > Bas ic .
Adv anced Phone Featu r es 125 This chapter provides ope rating in s tructio ns for the a dvanced fe atures of th e SIP - T48G IP phone. T opics incl ude: Busy Lamp Field (BL F) Call R ecordin.
User Guid e fo r the SI P - T48G IP Ph one 126 9. (Optional.) Enter t he pic kup code in the Extension field. 10. T ap the Save s oft k ey to accept the change or to cancel. 11. T ap the DSS K e y key to r eturn to the idle screen. BLF key is configurab l e via web user inter fa ce a t the path DSS K e y -> Line k ey .
Adv anced Phone Featu r es 127 3. Select Enable d from the pull-down li st of A udio Al ert f or BLF Pickup . 4. Click Confirm t o acc ep t the change . Note When the mo nitored line receives a n incoming call , the f oll owi ng s occur on the ph one: The pho ne p lays a warning t one (if enabled).
User Guid e fo r the SI P - T48G IP Ph one 128 T o configure the t r ansfer m ode via DSS k e y via web user inte rfa ce: 1. Click on Features -> T ransfer . 2. Select the de sired tr a ns fer mode f rom the p ull-down list of T r ansfer Mode Via D ssk ey .
Adv anced Phone Featu r es 129 T o co nfigure a r ecord ke y via p hone user interfa ce: 1. T ap the DSS K e y key . 2. T ap the desired line k ey . 3. T ap the gray box of the T ype f ield. 4. T ap K ey Event f rom the pul l-down list. 5. T ap the gray box of the K ey Eve nt f ield.
User Guid e fo r the SI P - T48G IP Ph one 130 7. T ap the Save sof t k ey to accept the change or to cancel. 8. T ap the DSS K e y key to r eturn to the idle screen. R ecord and URL record k e y a r e configurable via w eb user inter face at the path DSSK e y -> Line K e y .
Adv anced Phone Featu r es 131 Ho t de sk ing originates from the definitio n of b eing the t e mp ora r y p hysic a l oc c upa nt o f a work s tatio n or surf ace b y a p artic ul ar e mp loyee. A p ri m ar y motivation for hot des king is co s t re duc tion.
User Guid e fo r the SI P - T48G IP Ph one 132 T o use hot desking: 1. T ap the H ot Desk ing key when the p hone is idle . The touc h s creen p rom p ts the follo wing warn ing: 2. T ap the OK sof t key . R eg istratio n co nfigurat io ns of a ll acc ounts on the p hone will be cle ar ed imme diately .
Adv anced Phone Featu r es 133 T o co nfigure a n interco m key vi a phone user i nter face: 1. T ap the DSS K e y key . 2. T ap the desired line k ey . 3. T ap the gray box of the T ype f ield. 4. T ap Interco m f rom the p ull-do wn list. 5. T ap the gray box of the A ccou nt ID f ield.
User Guid e fo r the SI P - T48G IP Ph one 134 Inter co m fe atu res you nee d to kno w: Inter co m F eatu re Descripti on Acc e pt Inte rcom Enab le or disable th e IP p hone to a utomatically ans wer an incoming intercom call. Inter co m Mute Enab le or disable th e m icro p hone on the IP phone for intercom calls.
Adv anced Phone Featu r es 135 Inter co m Mute Y ou can m ute or un-mute the microphone on the phone for int ercom calls automatically . If Inte rcom Mute is e na bl ed, t h e m icro p hone is m uted fo r intercom calls. If Interco m Mute is di s ab led, th e mic roph one works for int e rcom calls.
User Guid e fo r the SI P - T48G IP Ph one 136 The valid multic ast IP addresses range from 224.0.0.0 t o 239. 255.2 55.255. 9. T ap the Save sof t k ey to accept the change or to cancel.
Adv anced Phone Featu r es 137 3. Click Confirm t o acc ept the change. Note T o send RTP st r e am : 1. T ap the multic a st pag ing k ey whe n the p hone is idle .
User Guid e fo r the SI P - T48G IP Ph one 138 P a ging B a r ge P a ging barge parameter d e fine s the p riority o f the voic e call in progre ss. I f the p riority of an incoming multic a st p a ging call is lower than that of the active call, it wil l b e ignored a uto ma tically .
Adv anced Phone Featu r es 139 6. Click Confirm t o acc ept the change. Note Music on hold (M o H) is the bu sines s practice of p laying re corded music to fil l th e sil e nce that wou ld b e heard by the party placed o n h old. T o u se this featu re , you shou ld s peci f y a SIP URI p ointing to a Music o n Hold Ser ver acc ount.
User Guid e fo r the SI P - T48G IP Ph one 140 When you place a ca ll o n hold, the he ld party can he a r the music. Note Y ou c a n leave vo i ce mails f or some one else on the SIP - T48G IP phone. Y ou can also list e n to the voice mails stored in a centralized lo cation.
Adv anced Phone Featu r es 141 Y ou can t ap the 123 sof t key to se lect th e p roper input mode. 3. T ap the Save sof t k ey to accept the change or to cancel. Note T o list en to voic e m ails: 1. When th e phone pr om p ts r e ceiving a new voi ce m ail, p ress or tap the Connect sof t k ey t o dial o ut the voic e m ail a ccess code.
User Guid e fo r the SI P - T48G IP Ph one 142 T o view the voi ce mail via phone user inter fa ce: 1. T ap -> Mess ages - > V iew V oi ce Ma il . The touc h s creen displays the amou nt of ne w and old vo ice m ails Y ou can t ap the acco unt to l isten t o voice ma ils.
Adv anced Phone Featu r es 143 voi ce ma il number . Note T o configure subscribe f or MWI via web user inter face 1. Click on Account . 2. Select the de sired acco unt from th e p ull-down list o f Ac count . 3. Click on Adva nced . 4. Select Enabled from the p ull -down list o f S ubscribe for MWI .
User Guid e fo r the SI P - T48G IP Ph one 144 5. Enter th e desired voi ce ma il number in the V oice Ma il field. 6. Click Confirm t o acc ept the change. The IP phone wil l subscribe to the voic e ma il numb e r for MWI s e r vice using Su b scribe MWI to V oice Mail.
T roublesh o o ting 145 This chap ter pr ovide s g enera l trou b leshoo ting information to help you solve the problem s you might enco unter wh en us ing your S IP - T 48G IP phon e . If you require add itio n al informa tion o r assistan ce with your new ph one, contact you r syst em administrator .
User Guid e fo r the SI P - T48G IP Ph one 146 Y ou can also find th e MAC address from the phone’s b ar code on t he back of the phone. Why can ’ t I get a dial tone? Che ck for any lo ose connections and t hat th e phone has been installed pro p erly .
T roublesh o o ting 147 authent icatio n if the ser v er requires. Display name is the caller ID that will be display e d on t he callee ’ s touc h s creen .
User Guid e fo r the SI P - T48G IP Ph one 148 How to change the user password? T o change the user password via web us e r inte rfa ce: 1. Click on S e curity -> P ass word . 2. Select user from the pul l-d own li st of U se r T ype . 3. Enter the n ew u s er pa ssword i n t he N ew P a ss word field and C onfirm Passwor d f i eld.
T roublesh o o ting 149 4. Select the de sired value (Optional or Compulsor y) f rom the pull-do wn list of RTP Encryp tion ( SRTP) . 5. Click Confirm t o acc ept the change. Note How to reboot the p hone? T o reboot the p hone via web user inter face: 1.
User Guid e fo r the SI P - T48G IP Ph one 150 Any reb oo t of the pho n e m ay ta ke a few minu tes . How to exp ort PCAP tra ce? W e m ay need you to provide a PCAP tra ce to hel p analyze your problem. T o exp ort a PCAP tr a ce via web user inte rfa ce: 1.
T roublesh o o ting 151 7. Click Ex port to o p en f ile downlo ad window , and then s ave the file to yo ur local syst em. Y ou can a lso exp ort th e s y s tem log to a sys log se r ver , contact you r s yste m administra tor for more informa tion.
User Guid e fo r the SI P - T48G IP Ph one 152 To import the p hone configurations via we b user int e r f ace: 1. Click on S etting s - > C onfigurat ion . 2. Click Browse to lo cate a configuratio n file fr om you r local syste m. 3. Click Import to imp ort the configuration file.
T roublesh o o ting 153 4. T ap the R ese t k ey . The touc h s creen p rom p ts the follo wing wa rning : 5. T ap the OK sof t key . The pho ne b egins resetting. Af te r reset, the touc h scree n pro m pts “ W e lco m Initializing … Plea se wait ” .
User Guid e fo r the SI P - T48G IP Ph one 154 The pho ne will be reset to f a ctory s ucessfully af t er startu p . Note R ese t of the ph one may tak e a fe w m inu t es.
R eg ulato r y No t ices 155 Contact you r Y ea link Authorized R es eller for informatio n ab ou t se r vice agreements ap plicable to you r p roduc t .
User Guid e fo r the SI P - T48G IP Ph one 156 Keep the device dry and free of dust s . Place the de vice on a s table and level pl a tf orm. Pleas e place no he avy objects on the d evice in case of d a mageand def ormation caused by the heavy load.
Append ix A - Time Zon es 157 Time Zone Time Zone Name − 11:00 Samoa − 10:00 United Stat es -Hawa ii-Al e utian − 10:00 United Stat es -Alaska-Aleutian − 09:00 United Stat es -Alaska T i me .
User Guid e fo r the SI P - T48G IP Ph one 158 Time Zone Time Zone Name +01:00 Germ any(B erlin) +01:00 Hu n ga ry(B udapest) +01:00 Italy(Rome) +01:00 Luxemb ou rg (Luxem bourg) +01:00 Macedonia(Sko .
Index 159 A Abou t Th is Guide ix Acc o unt Ma nag ement 75 Acc o unt Regist ration 75 Adding C ontacts 39 Ad minist rator password 30 Anonymou s C al l 1 2 2 Anonymou s C all Rejectio n 123 Answering.
User Guid e fo r the SI P - T48G IP Ph one 160 Phone Us er Interface 5 Placing Ca lls 88 Placing Ca lls to Contacts 46 Program mable Keys 75 O Ou tgoing In tercom Ca lls 133 Overview 1 R Recent Ca ll .
An important point after buying a device Yealink SIP-T48G (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Yealink SIP-T48G yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Yealink SIP-T48G - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Yealink SIP-T48G you will learn all the available features of the product, as well as information on its operation. The information that you get Yealink SIP-T48G will certainly help you make a decision on the purchase.
If you already are a holder of Yealink SIP-T48G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Yealink SIP-T48G.
However, one of the most important roles played by the user manual is to help in solving problems with Yealink SIP-T48G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Yealink SIP-T48G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
