Instruction/ maintenance manual of the product SIP-T26p Yealink
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About This Guide Thank you for choosing this Ent erprise IP Phone which is especially desig ned for power users in the office environm ent. It features fashi on and sleek design, abundant telephony applications, broad interoperability with the popular 3 party V oIP products, rd fulfilling t he V oIP deployment n eeds from enterprise and ITSP .
Tables of Contents Getting S tarted ................................................................................. - 1 - Packing List ..................................................................................................................
Answering an incoming call ............................................................................................. - 24 - Denying an incoming cal l ................................................................................................ - 25 - DND .
Call Park ........................................................................................................................... - 45 - Group Listeni ng .............................................................................................
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d - 1 - Getting S tarted Packing List The following compon ents are included in your package: z Enterprise IP Phone z Phone Stand z Power Ad.
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d z Handset & Handset Core z Ethernet Ca ble z Quick Installation Guide & Quick R eference Check this list before in stallation to ensu re that you have received each item. If you are missing any items, contact your IP phone reseller.
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d 1) Attach the Stand, as shown below: 2) Connect Handset and Headse t, as shown below: Note: Headset is not provided in the packing list. Please con tact your distributor for more information.
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d Note: 1. If inline power is provided, do not install AC adapter . Make sure the Ethernet cable and switch/hu b are Po E compliant. 2. The Internet P ort can be also connected to Hub/Switch/ IP PBX or other internet devices.
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d Network Settings Choose Network ->Internet P ort (WAN), DHCP: By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settin gs, e.g. IP address, sub mask, gatew ay , DNS server , etc.
E n t e r p r i s e I P P h o n e G e t t i n g S t a r t e d Configuring via keypad Network Settings: Press Menu->Settings- >Adv anced Setting->Network ->WAN P ort / PC Port/VLAN to enter the intern et relating configuration page.
E n t e r p r i s e I P P h o n e O v e r v i e w - 7 - Overview Keyp ad Instruction Y ou can check the followin g list which introd uces the IP phone’ s keypad in details: Power Indication LED It will show th e power status, it w ill be on if th e phone is powered, off if the phone is not powered.
E n t e r p r i s e I P P h o n e O v e r v i e w Dial Pad Use the D TMF hard keys to enter numbers, letters and special char acters. Depending on the selected input mode, you can enter digits, lower / uppe r case or special char acters. Navigation Keys Use the navi gation keys to navigate in the di splay menus and confirm and cancel actions.
E n t e r p r i s e I P P h o n e O v e r v i e w LED Instruction T able 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green Call/line appearance is in idle status Slow bli.
E n t e r p r i s e I P P h o n e O v e r v i e w Icon Instruction The IP Phone displays different kinds of icon s on its LCD , you can refer to the following table for their meanings: Icon Descriptio.
E n t e r p r i s e I P P h o n e O v e r v i e w Phone Options Phone UI Web UI Status --IP Address --MAC Address --Firmw are --Network --Phone --Acco unts √ √ Call Features --Forw ard --Call W a .
E n t e r p r i s e I P P h o n e O v e r v i e w User and Administr ator Mode Y our phone can be used in user or administr ator mode. Administrator mode is the default setting with ful l configuration rights. The default admini strator password is admin .
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e Customizing Y our Phone General Settings Phone S tatus Y ou can view the status of your phone using the Pho ne interface or the W eb interface.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e T o change the language via Phone i nterface ： 1) Press Menu->Setti ngs- >Basic Setting->Language. 2) Scroll through the list of available languages. 3) Press the Save softkey when th e desired language is highligh ted.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e automatically . Please refer to the in struction ab ove for the par ameters’ detail. Note: By default the time zone is +8 China, Philippines, Malaysia , Da ylight Saving Time is disabled.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e Audio Settings Vo l u m e Y ou can adjust the volume of handset/speaker/headset. T o adju st the volume when you are not in an act ive call: 1) Press Menu->Setting s->Basic Setting.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e T o adjust the volume via Phone interface: 1) Press Menu->Setting s->Basic Setting->Enter . 2) Scroll to Phone V olume->Ring V olume , use the V olume Adjustment Bar or navigation k eys to adjust the volume.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e T o enable/ disable the codecs: 1) Choose Account -> Codecs. 2) Use the navigation k eys to highlight the desired one in the Enabled/Disable Codecs list, and press the / to move to the oth er list.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e 3) Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account. 4) Press Save softk ey to add the contact or Cancel softkey to cancel the change.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e 2) Browse the specific contact list file in .XML format , and then click Import butt on. The imported contact lists will be showed in the Co ntact List. 3) Click the Export bu tton to export the contact l ist.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e 2) Input the Phone book URL an d the phone book name, then click the Conf irm button to save the changes.
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e 6) Run the adv .bat, it will create a n ew-built folder named adv . tar . gz. 7) Choose Phone->Function->Log o via the W eb interface, press Browse butto n, and choose the adv .
E n t e r p r i s e I P P h o n e C u s t o m i z i n g Y o u r P h o n e D i a l N o w Dial-now enables you to define th e specific length of an y number/letter in advance(for example xxx), nex t time when users dial out the 123 whose length matches t he Dial-now rule, the phone will dial o ut 123 immediately wit hout pressing Send button .
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s Using the Basic Call Functions Making a call Call Devices Y ou can make a phone call via the following devices: 1) Pick up the handset , icon will be show ed in the idle screen.
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s During the con versation, yo u can alternate between Headset, Handse t and Speak er phone by pressing the co rresponding bu ttons or picking up the hand set. Denying an incoming call Press Reject softk ey to deny the incoming call directly .
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s Choose Phone->Features->F orward to do the relating changes.
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s 3) Press Save softk eys to save the changes, or Back softkey to retur n to the previous menu. T o en able/disable Call W aiting via W eb int erface: Choose Phone-> Function->Call W aiting to do th e relating changes.
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s 3) When the call is answered, the conference call will now in clude you and the other two parties.
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s T o ret rieve the new voicemail via the Ph one interface: 1) Press the V oicemail softkey directly . 2) Y ou may be prompted to enter the passwor d which is needed to connect to your V oIP telephony system.
E n t e r p r i s e I P P h o n e U s i n g t h e B a s i c C a l l F u n c t i o n s 3) Edit the new message, use the Ab3 so ftk ey to change the Input Method.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Using the Advanced Phone Functions Account Setting Please refer to the previous par t “Configuration and Regist r ation” for the basic Account setting inf ormation.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s TLS TLS(T r ansport Layer Security), a n IETF standards track protocol( RFC 5246 ), wa s based on the earlier SSL specifications developed by Netscape Corpor ation.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s port will get th e IP address automatically between th e start IP address and the end IP address. But if you select the bridge mode, the DHCP server can not work.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s 3) Choose W AN Port, press Enter softkey . 4) Set the VLAN Status, and input the VID Number , Priority . 5) Press Save softk ey to save the settings, or Back softke y to return to VLAN menu.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Note: Fo r more details of the HT TPS, you can consult with your s ystem administr ator .
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s T o change the administrator password via Phone interface: 1) Press the softkeys Menu, scroll to Settings, press Enter softkey , use the navigation keys to hi ghlight Adv anced Settings.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s 5) It will take a few minutes to reset , please do not power off during reset ting, or it will cause flash memory error . T o reset to factory via W eb interface: 1) Choose Upgrade->Basic.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s The parameters of the Auto-provision ： Parameter Description Update Protocol The phone can be updated vi a TFTP , F TP or HT TP . TFTP Server If you choose TFTP as protocol TFTP , you need to enter the TFTP server IP address and port.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Note: Y ou can ask your system administrator for the decrypt pas sword. System Log Export If there are any errors happened in your phon e, you can export the sys tem log and send to your system admi nist r ator for diagnosis.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s z N/A z BLF z Line z Speed Dial z Intercom z URL z BLA z Conference z For w ar d z Tr a n s f e r z Hold z DND z Red i a l z Call Return z Group Pickup z Call Park z Group Listening z SMS z V oicemail z Custom z Public Hold z Private Hold Note: 1.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Note: In the W eb interface, you can also set the pickup number to active the pickup function.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s URL If the key is configured as URL, then pressi ng this key , you can send HT TP requests to a web server .
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Forward If the key is configured as Forward key , pr ess this key under th e idle status, the IP phone wil.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s choose DND from the list. 2) Press Confirm button to sa ve the changes.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation fr om an y other telephone set.
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s V oicemail When the key is configured as V oicemail key you are allowed to access voicemai l quickly by p ressing this k ey .
E n t e r p r i s e I P P h o n e U s i n g t h e A d v a n c e d P h o n e F u n c t i o n s the list, then in the Mode fi eld, open the pull-down menu and choose Priv ate Hold from the list.
E n t e r p r i s e I P P h o n e T r o u b l e S h o o t i n g T r ouble Shooting I can not register to the server ？ 1) Check the IP address. If you set your W A N port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gat eway .
E n t e r p r i s e I P P h o n e T r o u b l e S h o o t i n g How to send SMS? Y ou could edit the SMS in the Menu-> Messages->T ext Messages. Note: Make sure that the SIP server you ha ve registered supports SMS function.
An important point after buying a device Yealink SIP-T26p (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Yealink SIP-T26p yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Yealink SIP-T26p - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Yealink SIP-T26p you will learn all the available features of the product, as well as information on its operation. The information that you get Yealink SIP-T26p will certainly help you make a decision on the purchase.
If you already are a holder of Yealink SIP-T26p, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Yealink SIP-T26p.
However, one of the most important roles played by the user manual is to help in solving problems with Yealink SIP-T26p. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Yealink SIP-T26p along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
