Instruction/ maintenance manual of the product 1800 Wire World Of America
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Notice to Users ©2003 2Wire, Inc. All rights reserved. This manual in whole or in part, m ay not be reproduced, tr anslated, or reduced to any ma chine-readable form without prior written approval.
Contents T o display the T able of Contents in the left-hand pane, click the Wi ndow menu and select Bookmarks. Networking Technology Overview Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 4: Add Computers to the Network Choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .
Firewall Monitor Setting up Firewall Monitor attack alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Configuring/editing attack alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Sharing your printer (Window s 95, 98, and 98 SE) . . . . . . . . . . . . . . . . . . . . . .
1 Networking T echnology Overview When two or more computers are co nnected so they can “talk” with each other , a computer network is established. Individual users can no w connect to W eb servers worldwid e through the Internet, a global computer network.
2 Intelligent Gateway The Intelligent Gateway makes it possibl e to create a LAN using any or all of the technologies described above. All Intelligent Gateway networ k interfaces are completely functio nal at the same time.
3 Plan your network The following diagram shows a recommended locatio n for the Intelligent Gate way and your computers. Place the Intelligent Gateway in a visible, easily ac cessible location near the power mains, telephone socket, and a computer . If your of fice computer has W indows 98, ME, 2000, or XP , we recommend connecting it via Ethernet.
4 St e p 1 Getting S tarted First: Remove or disable co nflicting applications Applications that enable a computer to share its Inte rnet connection (oft en called Internet sharing software) and PC ba.
5 Browser Requirement s Win d ow s : Microsoft Internet Explorer 5.0 or higher (Inte rnet Explorer 6.0 is i n cluded on th e Intelligent Gateway Setup W izard CD) or Netscape Navigator 4.7 or higher . Macintosh: Microsoft In ternet Explorer 5.0 or Netscape 4.
6 St e p 2 Connect Y our First Computer to the Intelligent Gateway Choose a computer and connection type The first computer you connect to your local ne twork is used to configure the Int elligent Gateway for proper operation, and should be lo cated in the same room as the Intelligent Gateway .
7 1. Connect the provided AC power ad apter from the Intelligent Gateway’ s POWER port to an electrical outlet. The green POWER light on the front of the Inte lligent Gateway should light up. 2. Connect the provided Ethernet ca ble from any available LOCAL ETHENET port on the Intelligent Gateway to your computer ’ s Ethern et port.
8 Note: Only one W indows or Macintosh computer can be dir ectly connected to the Intelligent Gateway using the USB connection. Intellig ent Gateway USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Ma c OS 10.1, W indows 95, W indow 95 OSR2, or W indows NT .
9 Inst all the Intelligent Gatewa y USB driver — Windows PC Before installing your Intelligent Ga teway software, you must install the Intelligent Gate way US B driver on your computer . The following screens sho w the installation under W i ndows XP and may vary somewhat on W indows 98, W indows ME, and W indows 2000.
10 Inst all the Intelligent Gatewa y USB driver — Macintosh Before installing your Intelligent Ga teway software, you must install the Intelligent Gate way US B driver on your computer . The following scr eens show the installation under Macintosh OS 10.
11 Note: Y our Macintosh computer automatically assigns the name “(en1)” to th e Intelligent Gateway USB port. If your computer has mor e than one Ethernet-t ype network device installed, the USB port may be named “(en2)” or higher . Check your connections Power -on your computer .
12 St e p 3 Install the Intelligent Gateway Software Before installing the Intelligent Ga teway software, it is very important that yo u disable any conflicting applications such as firewall a nd file- and printer-sharing applications. See S tep 1, “Getting S tarted.
13 Inst alling the Intelligen t Gateway Setup W izard on Windows PCs Note: Close all pr ograms befor e runn ing the Intelligent Gateway Setup W i zar d.
14 Configuring the Intelligent Gate way on Macintosh computers Refer to the “W elcome Letter” t hat was included in you Intelligent Gateway pack age. It provides the key code you will need to configure the Intellig ent Gateway on your Macintosh computer .
15 St e p 4 Add Computers to the Network Choose a computer and connection type After your first computer is conn ected t o the Intelligent Gateway and your Intern et connection has been established, it is time to conn ect the other computers to the network.
16 1. Connect an Ethernet cable from any available LOCAL ETHERNET port on the Inte lligent Gateway t o your computer ’ s Ethernet po rt. Repeat S tep 3 “Install the Intelligent Ga teway Software” on page 12.
17 Note: Only one W indows or Macintosh computer can be dir ectly connected to the Intelligent Gateway using the USB connection. Intellig ent Gateway USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Ma c OS 10.1, W indows 95, W indow 95 OSR2, or W indows NT .
18 Computers connected with HomePNA access the Internet connection on the Intelligent Gateway and other computers on the network using existing telephone wiri ng. Y ou will need one PC Port for each computer that you are connecti ng through HomePNA. 1.
19 Computers connected with HomePNA access the Internet connection on the Intelligent Gateway and other computers on the network using existing telephone wiri ng.
20 1. Install your wireless adapter according to the instructio ns included with your adapter . 2. Configure your wireless adapter . Y our Intelligen t Gateway is configured with unique security parameters that must be configured into your wireless adapter .
21 4. Set the wireless network name (als o referred to as SSID). The wi reless network name of your Intelligent Gateway is 2WIRE in all capital letters, followed by th e last three digit of the Intelligent Gateway serial number located on the bottom of your Intelligent Gat e way .
22 Using the Intelligent Gateway Network The Intelligent Gateway user interface allows you to check the status of your network, assign permissions to other users on the network, and access links to the most commonly used features of your Intelligent Gateway .
23 System The System pages provide yo u with general system information an d operational status. • The Summary page is your system home page . Y ou can access this page by clicking the HOME icon from any system page. The Summary page provides summary informa tion and links to the most commonly used feat ures of your system.
24 Editing your system p assword If a system password has been set, the system will prompt you to enter the password when accessing any page where you can cha nge settings. If a password has not been set, a reminder notice is displayed in some of the more sensitive topic areas.
25 Editing your date and time settings The Intelligent Gateway automatically sets the time using time servers on the Internet, or from the PC if no Internet connection is available. It retrieves date/time information in Greenwich Mean Time (GMT). Y our local time is set using the T ime Zone setting you configured when yo u set up your system.
26 Broadband Link The Broadband L ink pages show general information about your broadband link connection and sy stem configuration, and allows adva nc ed users to manually configure their DSL and Internet connection settings.
27 Viewing connection det ails Click the View conne ction details link to view technical information about yo ur broadband connection. This information is used by techni cal support representatives to aid them in troubleshooting a pro blem with your broadban d connection.
28 Internet connection det ails The Internet Connection Details panel shows the following information: Current Output Power The current DSL transmit power of your syst em.
29 Checking your connection speed The Connection Speed box shows the incoming and outgoing data rates of your DSL connection. • Incoming. The speed of da ta flowing from the Intern et to your network. Data transfer speeds are measured in kilobits per second (Kbps).
30 Monitoring your In ternet connection Click the Monitor Internet connection link to launch the Speed Mete r .The Speed Meter measures the actual rate at which data is coming into (Incoming Kb ps) and going out of (Outgoing Kbps) your system. It measures real-time data thro ughput in Kilobits per second and disp lays in one-secon d intervals.
31 Viewing Broadband Link st atistics The Intelligent Gateway keeps a running count of DSL activity in and out of your Internet connection since the last reset, and tracks errors that occurred on your DSL connection.
32 Modifying Broadband Link settings The Advanced Settings page allows advanced user s to manually configure their DSL and Internet connection settings. Y ou should only modify the connection se ttings if you are very familiar with DSL and networking techno logy .
33 Local Network The Local Network pages show summary in formation ab out the devices in you r network, and allow you to configure the devices. Viewing Local Network summary information The Local Devi.
34 The box to the ri ght of the Local Devices panel contains links to other system features that can be viewed or configured for this device. Certain links may not apply for each device. The following list s the possible links: • Access shared files.
35 • Private Network. Sets the IP address range used by th e loc al network. Y ou can choose from three standard configuration options or configure the network settings manually . If you choose manual configuration, you must understa nd IP internetworking thoroughly .
36 Computers that are assigned non-ro utable (private network) addresses will use Netw ork Address T ranslation (NA T) to access the Internet. Choosing a “DHCP Fixed” entry instructs the Intelligent Gateway to always provide the same address fro m the DHCP pool to the specified computer .
37 1. Open the Intelligent Gateway home page. 2. Click the Local Network tab..
38 3. Click Advanced Settings. 4. In the Settings pane, change the LAN IP range to either 10.xxx.xxx.xxx or 192.xxx.xxx.xxx by clicking the corresponding radio b utton. 5. Click the SA VE button. Y ou must release and renew the IP address on y our computer for the change to take ef fect.
39 1. Open the Intelligent Gateway home page. 2. Click the Local Network tab..
40 3. Click Advanced Settings. 4. In the Settings pane, increase the DHCP timeout pe riod to 24 hours by entering “24” in the Set DHCP Lease field. 5. Click the SA VE button. As an alterantive to increasing the DHCP timeout, you can assign st atic IP addresses to the computer .
41 network. Y ou can configure the firewall to allow spec ific application traffic from the Internet to pass through to a comp uter on your local network. If the firewall has been configured to allow traf fic from the Internet to pass thro ugh, the device and the allowed application are listed.
42 the TCP protocol and Port 2999. The system recogn izes that the data on Port 2999 (or a range of ports) is required for the specified application, and routes it accordingly . Click EDIT SETTINGS to access a page where you can map an application to a computer that will allow traffic through the firewall.
43 Editing your firewall settings The Firewall Settings page al lows you to configure the firewall to pa ss through specific ap plication data to a selected computer .
44 Up dating your Application Profile list If the application you wan t to host does not appear in the Application Profile list, you may need to update your application list. If an up date is available, click the UPDA TE APPLICA TION LIST button above the list of application profiles.
45 8. Repeat the previous step for each port or rang e of ports required for the application profile. 9. Click DONE . T o edit application profiles that you have creat ed, select the profile from the list and click the EDIT button. This launches the Edit A pplication Profile panel .
46 T o disable DMZplus mode: 1. Select the computer for which you wish to disable DMZplus. 2. Select Maximum pro tection . 3. Click DONE . 4. Access the computer that is in DMZplus mode. 5. If the computer will continue to automatically obtain an IP addr ess, restart the computer .
47 Editing advanced firewall settings Advanced firewall confi guration allows advanced user s to further configure the system software firewall. Y ou should use this feature only if you have ad vanced knowledge abo ut firewalls and networking.
48 Firewall Monitor The Firewall Monitor enhanced service extends the professional-grade firewall capabilities of your Intelligent Gateway by continuously assessing threats to your home ne twork. Using the Firewall Monitor service, you can: • Automatically down load updates to your fire wall software to protect against new threats.
49 Click the VIEW NOW button to display the Mon itor Y our Firewall page where you can customize these settings for your firewall. The Monitor Y our Firewall page contains four areas: • T op Attacke.
50 The Edit Attack Notifica tion Settings page opens. Enabling att ack notification T o enable the attack noti fication fu nction, make sure the Attack Notifi cation Enable checkbox is checked. If you wish to disable this function, un check the checkb ox.
51 • T ime Duration. Select the time duration. If the numb er of attacks specified is exceeded within the chosen duration, you are notified. Choices include one day or one week.
52 Viewing Firewall Monitor att ack alerts After setting up alert notification, if your network firewa ll is attacked meeting the criteria set, notice of the attack is provided on the Intelligent Gateway home page, in the Firewall area.
53 Viewing top atta ckers The T op Attackers area of the Monitor Y our Firewall page displays the IP address and domain of each top attacker . The attackers are ranked based on the number and severity of attacks. T o see the details of a particular top attacker , click the V iew Det ails link of the attacker you wish to view .
54 Y our Firewall Monitor will give you details about each pote ntial attack, including its source address. BT Openworld can ONL Y investigate attacks that originate from our address space. Cust omers who originate attacks from our address space are not complying wit h our terms an d conditions, and may have their account terminated.
55 The V iew Y our Detailed Firewall Log pa ge opens. T o clear the log, click CLEAR LOG . T o return to the Monitor Y our Firewall page, click you r browser BACK button.
56 Up dating your firewall rules Updated firewall rules are automatic ally downloaded to yo ur Intelligent Gateway after you purchase the Firewall Monitor service.
57 Access Controls Access Controls combines two full-feat ured applica tions that create an easy-to-use solution to keep your office run ning smoothly: • Internet Access Restriction • Content Screening Access Controls provides whole-network servic e.
58 Setting up Internet Access Restriction The SET UP NOW button appears on the right side of your Intelligent Gateway home page in the Access Controls area. • T o begin configuring the Internet Access Restriction feature, click SET UP NOW . • The Set Up Internet Access Restriction page opens.
59 • Click NEXT to see the Internet Access Restriction Schedule and begin defining schedules for the computers on your network. Note: Initially , all computers set up on y our local network default to ha ve full access to the Internet.
60 The Edit Internet Access Res tri ction Settings page opens. The upper portion of the page displa ys the summary of restrictions that are applied to the selected computer . The lower portion of the page is used to modify the rest ric tion schedules of each category for this computer .
61 • Allow Instant Messaging - Choosing the instant mes saging cate gory allows access to c ommon instant messaging applications, such as AOL Ins tant Messenger™, Y ahoo Messenger™, and ICQ™. All other W eb services are not active, including W eb browsing.
62 Viewing a restriction schedule T o view the restriction schedule for a specific comput er , from the Select a Comput er dropdown list, select the compute r name. The page is auto matically updated to display the r estriction schedule for the selected computer .
63 Content Screening The Content Sc reening sec tion of the Access Control application provides the hi ghest level of pr otection available by: • Providing access to sites that you have defined as approved. • Blocking or limiting access to specified sites and allowing creation of a list of approved sites for employee browsing.
64 Setting up Content Screening T o configure Content Screening, click the SET UP NOW button on the right side of your Intelligent Gateway home page in the Access Controls area.
65 Step 1: Block content categories for this screening group After initiating the set up for Content Screening, th e Block Content Categories for This Screening Group page opens. Use this p age to set up the blocke d content category for Scre ening Group 1.
66 Note: Sites discussing medicinal drug use, industrial hemp use, or public debate on the issue of legalizing certain drugs ar e not blocked, nor ar e sites sponsor ed by a public or private agen cy that pr ovides educational inform ation on drug use.
67 Adding sites T o add a site to either the blocked or approved list, enter the address of the W eb si te in the Block Sites box or the Approve Sites box and click AD D . Note: When adding a specific site to either list, you can exclude the http ://www portion of the addr ess.
68 Viewing Content Screening settings Use the V iew Content Screening Settin gs page to view the current co ntent screening settings for your network. The Content Sc reening Summary Pa ge displays: • The computer assigned to each group. • The categories of bl ocked content for each group.
69 3. Click LOG to view the Access Controls log. T o clear the log, click the CLEAR LOG button, located in the corners of the right side of the page..
70 Sharing Files and Printers PC/network configurati on for file sharing This chapter describes how to set up a network fo r file / printer sharing between PCs.
71 2. The Network Properties screen opens. Select Client for Microsoft Networks and then click the Properties button. 3. Ensure that the Logon validation fields are empty , and that the Logon a nd restore network connect ions radio button is selected.
72 4. Click the Identification tab. In the Computer name field, enter a name for your computer . In the W orkgroup field, enter a workgroup na me. Do NOT click OK . 5. Click the Access Control tab. In the Control access to shared res ources using field, click the Share-le vel access control radio button.
73 6. Click the Configuration tab. In the Primary Network Logon field, ensure that Windows Logo n is selected in the pull- down. Click the File and Print Sharin g button. 7. Check the I want to be able to give others access to my files checkbox and click OK .
74 Accessing PCs on your network 1. After you have configured file sharin g on your PCs, double-click the Network Neighborhoo d icon to verify that you can see them. 2. In Network Neighborhoo d, double-click Entire Network . 3. In Entire Network, y our network name should appear as an icon.
75 Sharing your files After you have configured file and print sharing, you can choose a drive or folder to share with the other users on your networ k. 1. Open My Computer . Locate your chosen drive or folder and right click it, then click Sharing . 2.
76 Windows ME operating systems Adding PCs to your network 1. Double-click the My Network Places icon to open the My Network Places window . 2. Double-click Home Networking Wizard .
77 5. In the Computer name fiel d, enter a suitable name for your computer . In the Work group Name field, select the Use the W orkgroup name radio button and enter the name o f your workgroup (all PCs on your network must have the same workgroup name).
78 Accessing PCs on your network 8. Click Finish to complete your network setup. 9. Restart your PC when prompted. 1. T o check that your are connected to the othe r PCs on your network, double-clic k the My Network Places icon. 2. Double-click Entire Network .
79 Sharing your files 4. The PCs on yo ur network will be d isplayed. When file sharing is enabled, you can browse the availab le content of these PCs. Note: If you have just added a new PC to the network, you may need to select V iew>Refresh befor e this will be shown as part of the network.
80 3. Select the I want to be able to give others access to my files radio butto n and click OK . 4. File and printer sharing will now appear in your network components list. Click OK and restart the PC when prompted. 5. When your PC has restarted, open My Computer and locate the drive or folder you wish to share.
81 Windows NT operating systems Adding PCs to your network Please note that creating a network in W indows NT is covered in the documentation that came with your W indows NT system, in the network adapter installation section. Accessing PCs on your network 6.
82 Sharing your files In W indows NT , file sharing is auto matically set up when networking is configured; however , automatic access permissions are se t. The following instructions describe how to remove default sharing permissions and customize your permissions.
83 1. Double-click My Computer . For each drive that has the Sharing (han d) symbol, right clic k that drive and click Sharing . 2. In the Sharing tab, select the Not Shared radio button and click Apply . Click OK to exit. 3. Y ou can now ad d the other compute rs you wish to share to your User Group.
84 4. In User Manager, click User and then New User . 5. In the Username field, enter the computer name. This name must be identical to the one you entered in Network Properties. In the Password field, enter a password. T o make it easy to remember the password, you can use the same password with which the PC logs on to the network.
85 7. In My Computer , locate and right-click the drive or folder you wish to share and click Sharing . Click the Shared As radio button and in the Share Name field, enter a Share Name (or accept the default). Click the Permissions button. 8. In the Access Through Share Permissions screen, click the Add but ton.
86 Windows 2000 operating system Adding PCs to your network 10. As you add each user , use the T ype of Access pull-down menu to assign the type of access you wish each user to have (for example, Full Control or Read-Only). When all users appear in the Add Names window , click OK .
87 2. Networking is enabled if the Local Area Connection icon is presen t. If it is not present, double-click Make New Connection and follow the on-screen instructions. 3. When you doubl e-click the Local Area Connection icon, the Lo cal Area Connection Status screen opens.
88 Accessing PCs on your network 5. Select the Network Identificat ion tab and click the Properties button. 6. In the Computer name field, enter a name for the computer . In the W orkgroup field, enter a name for the workgroup an d click OK . 7. The Network Identification welcome screen opens.
89 2. Double-click Entire Network . 3. Click the entire content s link. 4. Double-click the Microsoft Wi ndows Network icon..
90 Sharing your files 5. Double-click the icon w ith the name of your network. 6. The PCs in your network will be displayed. When file sharing is enab led you will be able to browse the available content of these PCs. 1. In W indows 2000, before you ca n share files with other users you must add the other PCs to your User Group.
91 2. Double-click the Administrative T ools icon. 3. Double-click the Computer Management icon. 4. Click Local Users and Group s and then click on the Users folder to highlight it. Click the Action button, then click New User . 5. The New User scree n opens.
92 6. The name of each user you have added will now appear in the Users section of the Computer Management screen. 7. When you have adde d all users, you can now specify sharing on your chosen drive or fold er . T o do so, lo cate your dr ive or folder , right-click it and click Sharing .
93 9. The Permissions for window opens. Click the Add button. 10. For each PC with which you wish to share a folder , locate the users in the Select Users, Computers, or Groups window an d click the icon, then click the Add button. Repeat this for each PC with which you wish to share the folder , and then click the OK button.
94 Printer sharing Sharing your printer (W indows 95, 98, and 98 SE) Print sharing as host 1. Right-click Network Neighborhood and click Properties . 2. The Network window o pens. In the Configuration tab, click the File and Print Sharing button. 3. The File and Print Sh aring window opens.
95 5. When your PC has restarted, from the Start menu select Settings> Printers . 6. The Printers window opens. Right-click the printer you wish to share and click Sharing . 7. In the Sharing tab, click the Shared As radio button. In the Share Name field, enter a share name for the printer .
96 Print sharing as client 1. When one of your ne twork PCs has a printe r configured for sharing, you must add this printer to the printer settings of each PC before they can print to it. From the Start menu, select Settings> Pri nters . 2. The Printers window op ens.
97 5. Click the Browse button to locate the networked printe r . 6. Locate the PC to which the printer is attached. Click the printer icon, then click OK . 7. The network path now displays in the Network p ath or queue name field. Click Next to continue.
98 8. The next screen prompts you to select the make and model of your printer . In the Manufacturers scroll list, select your printer by make. In the Printers scroll list, select your printer by model, then click Next . If your printer is not displayed, then click the Have Disk button and insert your printer disk.
99 Sharing your printer (Windows ME) Print sharing as host 12. The following confirmation screen opens. Y our test page should start printing within less than 60 seconds. If your test page prin ts successfully , click Ye s . If it does not print successfully , click No to o pen a troubleshooting tool.
100 2. The Network window o pens. In the Configuration tab, click the File and Print Sharing button. 3. Click the I want to be able to allow other to print on my printer(s) checkbox and click OK . 4. In the main Network Properties window , click OK and restart your PC when prompted.
101 Print sharing as client 6. The Printers window opens. Right-click the printer you wish to share and click Sharing . 7. The Printer Properties window opens. In the Sharing tab, click the Shared As radio button . In the Share Name field, enter a suitable name for the printer .
102 2. The Printers window op ens. Double-click the Add Printer icon to open the Add Printer Wi z a r d . 3. Click Next to continue. 4. Click the Network printer radio butto n and click Next to continue. 5. Click the Browse button to locate your network printer .
103 6. In the Browse for Printer window , click your printer to select it and click OK . 7. The network path for your pri nter is now displayed in the Network p ath or queu e name field. Click Next to continue. 8. If the following screen appears, click the Keep existing driv er (recommended) radio bu tton.
104 9. In the Printer name field, enter a suitable name for your printer . If you want W indows-based programs to use this prin ter as the default, click the Ye s radio button. Click Next to continue. 10. Y ou will be prompted to print a test page. T o print a test page, click the Y es (recommended) radio button and click Finish .
105 Sharing your printer (Windows NT) Print sharing as host 13. The printer will now app ear in your Printer folder . 1. From the Start menu, select Settings> Printers . 2. In the Printers folder , locate the printer you wish to share, right-click it and click Sharing .
106 Print sharing as client 3. The Printer Properties window opens. In the Sharing tab, click the Shared button. In the Share Name field, enter a suitable name for your printer . T o install drivers for other users on different operating syst ems, you can select these in the Alternate Drivers scroll list.
107 3. Click the Network printer server radio button and click Next . 4. Browse through your network to find the PC connected to your printer , then click the printer to highlight it and click OK . 5. If the drivers for the printer are not already installed, the following message may display .
108 7. Click the Browse button to locate your CD- ROM drive and then click OK . 8. If you want W indows-based pr ograms to use this printer as the default, click the Ye s radio button. Click Next to continue. 9. The last screen confirms that the printer has been successfully installed.
109 The Intelligent Gateway Indicator Lights Intelligent Gateway indic ator and st atus light s The Intelligent Gateway has th ree indicator lights that can be used to diagnose installation and connection problems. The following tables d escribe how to interpret the POWER , BROADBAND LINK , and LOCAL NETWORK lights.
11 0 Diagnosing connection problems This section describes some conn ection problems you may encounte r with your Intell igent Gateway network and provides suggestions for solvin g those problems.
111 Frequently Asked Questions This chapter provides frequently asked questions about installation, ne tworking, and Intelligent Gateway configuration and manageme nt.
11 2 • How far is the computer fr om the Intelligent Gateway? If the second computer is in the same room, there should be no constraints on a wireless conn ec tion. For a direct US B connection, the computer must be within six feet of the In telligent Gateway .
11 3 T o connect using USB, you must have a USB cable (a six foot, lig ht gray USB cable is provided with your Intelligent Gateway), the Intelligent Gateway Setup CD, and a computer with an open USB port, running W indows 98, 98SE, ME, 2000, or XP , or Mac 8.
11 4 Networking F AQs How can I change my network IP range? Y ou can change the IP address range used by the Intelligent Gateway network by following these steps: 1. From the Intelligent Gateway home page, click the Local Network ta b on the top of the Intelligent Gateway user interface.
11 5 3. In the Broadband Network Username field, enter your PPPoA username. 4. In the Password field, enter your PPPoA password. 5. In the Confirm Password field, re-enter your password.
11 6 Where can I obtain drivers for my network adapter? There are four places to look for network adapter drivers: • On the CD that came w ith your network adapter .
11 7 1. Right-click the Microsoft Outlook desktop icon and select Properties. 2. Click Add and select the Manually con figure information services radio button.
11 8 4. The Add Services to Profile window opens. Select Internet E-mail and click OK . 5. The Mail Account Prop erties window opens. Note: If Micr osoft Outlook has pr eviously been configur ed, the pr eceding step s will be skipped. In this case the first step will be to click the Add butt on and then sel ect Internet E-mail.
11 9 Openworld primary mail account, the email address is supplied in your W elcome Pack . Y ou can also enter information in the Name and Organiza tio n fields at your discretio n (optional). 7. Click the Servers tab. In the I ncoming mail (P OP3) and Outgoing mail (SMTP) fields, enter the incoming and outgoing mail addr esses.
120 9. Click the Connectio n tab. Click the Connect using my local area network (LAN) radio button. Click OK . Depending on the current set-up o f Microsoft Outlook, you may need to add a personal folder so Microsoft Outlook knows where to store mail.
121 1. Right-click the Microsoft Outlook desktop icon. Select Properties. 2. In the MS Exchange Settings Properties window , click Add . 3. In the Add Service to Profile window , select Personal Folders and click OK .
122 4. In the File name field, enter a name for the folder . 5. Click OK . 6. Click OK to conclude set-up..
123 T o verify your set-up, double-click on the Micros oft Outlook desktop icon to run Microsoft Outlook. V erify that the Inbox is displayed. Click Send/Receive to collect email. Check for any error messages. How do I set my browser to accept cookies? W arning: Changing your cookie settings may have privacy and secu rity implications.
124 Macintosh — Internet Explorer 5 1. From the menu bar , select Edit > Preferences . 2. Select Receiving Files / Cookies in the menu on the left side. Macintosh — Net scape 4.7 1. From the menu bar , select Edit > Preferences . 2. Select Advanced from the menu on the left side.
125 How do I know whether my PC has a network adap ter that can work with the Intelligent Gateway? In a Microsoft W indows computer you can c heck to see if you have a netw ork adapter installed in your computer by accessing the Control Panel and clicking the Netwo rk Cont rol application.
126 How do I access the Intelligen t Gateway management page? The Management and Diagnostic Console (MDC) is used for advanced trouble shoo ting. It can be accessed by entering //homeportal/management in the browser address bar .
127 general consumer operating sys tems such as W indows. It is a hardware firewall that provides a level of protection that cannot be afforded by a firewall running on a networ ked computer .
128 Will I be able to use W indows XP Professional Remote Desktop (Remote Assistance) if the XP computer to be controlled is behind an Intelligent Gateway? Y es. W indows XP Professional allows you to connec t to another computer . Once connected, you can send chat messages, view screens, and re motely control the other computer .
129 Glossary A Access Point. A device that transports data between a wire le ss network and a wired network . W ith the help of the system, a wireless base station is an example of an access point that acts between a wireless node and with other wired PCs and peripherals.
130 Bandwidth. A measure of the width or capacity of a comm unications chan nel. Greater bandwidth allows communication of more info rmation in a given period of time.
131 D Data Link. The communications link us ed fo r data transmission from a source to a destination. For example, your telephone is a data link. Data T ransfer Rate. The average number of bits per unit of time passing in a data transaction. Dedicated Connection.
132 F Fiber Optics. Thin strands of ultrapure glass that can be used to carry light wa ves from one location to another . Filter . A device which transmits a specific fre quency a nd stops all other frequencies.
133 Hypertext Markup Language (HTML). The computer lang uage used to create hypertext documents, allowing connections from one document or Interne t page to numerous others. HTML is the primary language used to create pages o n the W orld W ide W eb. Hypertext T ransfer Pr otocol (HTTP).
134 ISDN. See Integrated Services Digital Network. ISO. See International Or ganization of S tandardization. ISP . See Internet Service Provider . ITU. See International T elecommunication Union. ITU - T . See International T elecommun ication Union/T elecommunicatio n St andardization Sector .
135 M MAC Address. See Media Access Control Address. Mbps. Megabits per second. Media Access Control Addr ess. A hardware address that has been em bedded into the network interface card (NIC) by its vendor to uniquely identify ea ch no de, or point of connection, of a network.
136 Network Service Provider (NSP). A high-level Internet provider that of fers high-speed backbone services. Network T elephone Adapter . A class of electronic device that transmits and receives telephone conversation digital ly through some types of packet ne twork.
137 POP . See Point of Presence. POTS. See Plain Old T elephone Service. POTS Splitter . A device that uses filters to separate voice from data signals when they are to be carried on the same phone line, required for several types of DSL service. Powerline Networking.
138 S SCSI. See Small Computer System Interface. Small Computer System Interface (SCSI). A type of interface between computers and peripherals that allows faster communication than mo st other interface stan dards, often us ed to connect PCs to external disk drives.
139 U UDP . See User Datagram Protocol. Uniform Resource Locator (URL). A text-based address us ed to identify specific resources on the Internet, such as web pages. URLs are arrange d in a hi erarchical form that specifies the name of the s erver on which a resource is located (such as www .
140 Numeric 802.3. An IEEE specification for CDMA /CD based Ethernet networks. 802.1 1. A family of IEEE specifications for 1 and 2 Me gabits per second (Mbp s) wireless Local Area Networks (LANs) 802.
141 Regulatory Information Declaration of Conforma nce with European Comm unity Directive 1999/5/EC This product is intended for use within the UK for connection to the public teleph one network and compatible switchboards.
5100-000148-000 Rev B.
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