Instruction/ maintenance manual of the product VOD-W Server VBrick v4.2.3 VBrick Systems
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VBric k v4.2.3 V OD-W Ser v er Admin Guide August 21, 2008 4410-0167-0003 Ether neTV V OD-W Video on Demand Ser v er.
Copyright © 2008 VBrick Systems , Inc. All rights reserved. 12 Beaumont R oad W allingford, Connecticut 06492, USA www .VBrick.com This pu blication contains confident ial, proprietary , and trade secre t inform ation.
V OD-W Admin Guide iii Contents V OD-W v4.2.3 Admin Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Getting Help . . . . . . . . . . . . . . . . . . . . .
iv Contents Monitoring the Ser ver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4 Backup and R estore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V OD-W Admin Guide v 9. Adding Stora ge to 1950/2950 Ser v ers Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Adding Storage to VOD 50/125/300W Ser v ers . .
vi Contents.
V OD-W Admin Guide vii V OD- W v4.2.3 Admin Guide Thi s VO D- W Adm in G ui de is written for any one who will be using a VBrick Ether neTV V OD-W Video on Demand Server .
viii Preface the infor mation you need from the online help , the VBrick documentation, or your certified VBrick reseller , you can cont a ct V Br ick Support Ser vices on the w eb. Suppor t Services will make ev er y effort to answer your technical quest ions in 24 business hours or less.
V OD-W Admin Guide 1 Chapter 1 Ser v er Ov er view VBrick's E therneTV VOD-W Server has been int eg rated with the EtherneTV family of products includi ng the EtherneTV P or tal Ser v er, MPEG-1/2/4 streami ng encoders , and the Ether neTV STB . The Ethe rneTV VOD-W deliv ers stored MPEG assets as unicast streams across an Ethernet network.
2 © 2008 VBrick Systems , Inc . Ta b l e 1 . V OD-W S er v er M odels T able 2. V OD-W Ser ver Specifications Ser ver Compatibilit y The VOD- W ser v ers are compatib le with the follo wing VBrick dev ices: •V B r i c k E t h e r n e T V P o r t a l S e r v e r – v 3 .
Ser ver Ov er view V OD-W Admin Guide 3 continue to pro vide suppor t for all P owerV ault 220S models . C ontact VBrick Support Ser vices or your authorized reseller for mo re information about upg rade options .
4 © 2008 VBrick Systems , Inc . VO D -W P r o d u ct C D Use the VOD-W Ser v e r Product CD if you ev er ne ed to reinstall the content ser ver and other components .
Ser ver Ov er view V OD-W Admin Guide 5.
6 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 7 Chapter 2 Getting Star ted Topics in this chapter Installing the V OD- W Ser ver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configuring Secure Communications . . . . . . . . .
8 © 2008 VBrick Systems , Inc . Step 2. Connect the Ser ver T T o set up the V OD-W ser ver 1. Connect the monitor, k eyboard, dongle, mous e, and netw ork cables as described below . Figur e 1. V OD 50W (Dell 1950 – R ear View) Figure 2. V OD 125/300W (Dell 29 50 – R ear View) 2.
Getting Started V OD-W Admin Guide 9 3. Connect the VOD-W server to the netw ork by plug ging the 10/100/1000 BaseT Ethernet cable into the Ether net port 1 on the rear of the unit. 4. Connect the monitor cable to the blue video port (front or rear) on the V OD-W ser ver .
10 © 2008 VBrick Systems , Inc . Step 3. Configure the IP Addr ess Y ou need to configur e the IP address as explained below on both the ser ver machine and in the Q VCS application. When done, be sure to reboot the machin e before configuring the ser v er in the ETV P or tal Ser ver .
Getting Started V OD-W Admin Guide 11 3. Enter the IP or Domain , Server Description (optional), FTP User Name (defa ult = vbrickuser ) and FTP Password (default = vbrickuser ). 4. Accept the default Publishing Point parameters and click Add when done.
12 © 2008 VBrick Systems , Inc . Configuring Secure Communications Use this optional functionalit y to protect comm unication between the P or tal Ser v er and V O D- W . T he P ortal Ser v er controls the V OD- W ov er a web service communication s interface .
Getting Started V OD-W Admin Guide 13 6. Make sure Enable anonymous access is not che cked. 7. Under Authenticated access , check Basic authentication (password is sent in clea r text) and unchec k other bo xes .
14 © 2008 VBrick Systems , Inc . 6. In the Common name field, type a common name, and then select Next . ( Impor tant: The common name is one of the most significant pieces of information that ends up in the cert ificate .
Getting Started V OD-W Admin Guide 15 P ost Configuration Steps No additional configuration is required after insta llation an d once y ou have compl eted the steps up to this point you are good to g o .
16 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 17 Chapter 3 Ser v er Administration Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Configuring the Ser v er . . . .
18 © 2008 VBrick Systems , Inc . Using a Direct Connection Y ou ca n access the th ree utilities desc ribed abov e by connecting a standa rd monitor to the V G A port on the VOD-W ser ver . T T o launch the utilities using a direct connecti on 1. Connect a monitor to the V GA port on the VOD-W server .
Ser v er Administr ation V OD-W Admin Guide 19 Using HTTP T unneling HTTP tunne ling is often use d as a means fo r communicating from netw ork locations with restricted conne ctivit y , for example behind firew alls or pro xy ser vers .
20 © 2008 VBrick Systems , Inc . Configuring a Macintosh for T unneled Streams Y ou ma y need to perfor m certain configuration steps on a Macintosh before you can use QuickTi me to view streams tunnel ed ov er HTTP from a VOD-W s er ve r . T T o configure QuickTime for tunneled streams 1.
Ser v er Administr ation V OD-W Admin Guide 21 T T o chang e the port used for web service communication between the P or tal Ser v er and VO D-W 1. Open IIS (g o to Start > Administrative Tools > Internet Information Services (IIS) Manager ). 2.
22 © 2008 VBrick Systems , Inc . Using Secure URL Pass word Protection Use the VbPortal tab on the Configuration Utility t o configure secure URL passw ord protection. Secure URL protection prev ents users from bypassing P ortal Ser ver authentication and play ing back V OD content di rectly from V OD - W ser vers .
Ser v er Administr ation V OD-W Admin Guide 23 Manually Ingesting Content VBrick strongly r ecommends that y ou use the Ethe r neTV Portal Ser ver exclusively to ingest all VOD- W con tent. Th e ETV Po rtal Ser ver Admin Guide explains in detail how to automate content ingestion.
24 © 2008 VBrick Systems , Inc . 2. Use the Quic kVideo Ingest interface to ingest content. Clic k the More >> button to see all options . Monitoring the Ser ver See Monitoring the Ser v er on pag e 27 for complete details .
Ser v er Administr ation V OD-W Admin Guide 25 any content. In order to back up content, y ou need a separate backup strateg y and a robust storage capability . T T o r un an on-demand database backup 1. Go to Start > Control Panel > Scheduled Tasks .
26 © 2008 VBrick Systems , Inc . • StreamPlayer Plus allows t he recording of li ve streams to MPEG-1, MPEG -2 and MPEG-4 files . Once sav ed the files can then be installed on the EtherneTV VOD- W ser v er for play back. Mak e sure the "hinting " option is ch eck e d when reco rding MPEG-4 files .
V OD-W Admin Guide 27 Chapter 4 Monitoring the Ser v er Topics in this chapter Starting the Q VOD Server Ser vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the Q VOD Ser v er Console . . . . . . .
28 © 2008 VBrick Systems , Inc . T T o launch the Q VOD Ser v er Console 1. Go to Start > Programs > QuickVideo OnDemand Server > Monitor QVOD Server . The QV OD Ser ver Console will not be started if the Q VOD Ser ver Ser vice is not r unning .
Monitoring the Ser v er V OD-W Admin Guide 29 Statistics This section displays the stat istical inform ati on about the Q V OD Ser v er . T he st atistics displayed in this section include T otal Sessions and T otal Data Rate.
30 © 2008 VBrick Systems , Inc . Contents The Contents pag e shows all V OD content on the ser ver . The infor mation includes Ingestion Time , Size , Type , Dur ation , and the Rate at which it wa s encoded. Host Name The hos t mac hine name (or IP Address) of the client machine which is playing the video stream.
Monitoring the Ser v er V OD-W Admin Guide 31 Netw ork In the navi g ati on tree on the left side of the Q VOD Ser v er Console, clic k on Network . The right-hand side of the QV OD Ser ver Cons ole wi ll displa y the network utilization.
32 © 2008 VBrick Systems , Inc . • IP Address . • Current Data Rate (Mbps) . • Utilization (cur rent data rate/n etwo rk speed) sh own as a status bar . Indi vidual Netw ork Interface Card Netw ork Manager View is a g ood place to see an ov er view of all ne tw o rk activi ty .
Monitoring the Ser v er V OD-W Admin Guide 33 • A r unning graph plotting the mo st recent utilization histor y . • Current Data Rate (Mbps) . • Utilization of th e interface card as a percentage of the total NIC speed. • List of the individual vide o streams going through the ne tw ork card.
34 © 2008 VBrick Systems , Inc . Media This page is not used or suppo rted with any VOD- W features or functions . Lo g Options From the left side of the Q V OD Ser ver Console, clic k on Log Options . The right-hand side of the Q VOD Ser ver Console will c h ange to the Log Options view .
Monitoring the Ser v er V OD-W Admin Guide 35 Events The Events page le ts y ou view the most recent ev ents that were log ged by QV OD Ser ver . The log ged events correspond to the Log Level and Log Category y ou selected in Log Options . Y ou can select different logs from the drop do wn list box.
36 © 2008 VBrick Systems , Inc . From the left side of the Q VOD Ser v er Console, clic k on Events . The right-hand side of the Q V OD Ser ver Conso le will displa y ev ents in the most re cent log file . Use the drop do wn menu to select other log files .
Monitoring the Ser v er V OD-W Admin Guide 37 T T o manipulate the w ay log ev ents are displayed 1. Click Filter . F or example, if you select IP as t he Field Name , contains as the operat or and type 172.30.10.32 as the Value , then select the And operator, clicking on Filter will display only the log lines with the IP address 172.
38 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 39 Chapter 5 Ing esting Content Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Content Ingestion . . . . . . . . . .
40 © 2008 VBrick Systems , Inc . W ser ver and may tak e place even while th e V OD-W is ser ving up a large number of simultaneous v ideo streams . Depending on the size of the video asset and ov erall VOD-W ser v er load, the ingestion process may only take a few minutes or more than an hour .
Ingesting Content V OD-W Admin Guide 41 Best Practices • If you enco unter problems during file ingesti on, the lik ely cause is a faulty or cor r upted source file. All MPEG-2 source files mu st be recorded and saved as transport streams—not prog ram streams .
42 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 43 Chapter 6 T roubleshooting Topics in this chapter V OD-W Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Windows Ev ent Viewer . . . . . . . . . . . . . . .
44 © 2008 VBrick Systems , Inc . repor ts . The QVSR log, for example , can be used to g enerate access repor ts by individual user . The log files are saved b y default in the Log folder at: C:Program FilesInfoValueQuickVideo OnDemand ServerLog . • QVSR-xxx-xxx.
T rou bleshooting V OD-W Admin Guide 45 V OD-W License Dia gnostics License diagno stics will sho w the dongle k ey ID , the nu mber of licensed seats , and the total licensed throughput in megabytes per second. T T o run VOD-W ser ver license diagnostics 1.
46 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 47 Chapter 7 R einstalling the Softw are Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 R einstalling the V OD- W Software .
48 © 2008 VBrick Systems , Inc . 6. Install the InfoV alue Quic kVideo On Demand Ser v er by double-cli cking on SetupVOD-W_x_x_x_x.exe . 7. Click Next on Welcome to the InstallShield Wizard for EtherneTV-VOD-W. 8. In the Choose Destination Location window select Next to accept the default.
R einstalling the So ftw are V OD-W Admin Guide 49 19. Click Next on the Configuration Completed page . 20. When the InfoV alue Product Configurat ion page is displayed, select y our Server IP address from the drop down list and click OK .
50 © 2008 VBrick Systems , Inc . 21. When the first Installation QuickVideo OnDemand C omplete page is dis pla yed, click Finish . 22. When th e second Installatio n Complete page is displa yed saying the Ether neTV V OD-W has finished in stalling, click Finish to restart your computer .
R einstalling the So ftw are V OD-W Admin Guide 51 24. On the License tab , click Load License File and then navi gate to the file, select it and click Open . (The license file is included with th e V OD-W ser v er software on a separat e V O D- W Ser v er License CD .
52 © 2008 VBrick Systems , Inc . 30. Repeat the step above for ea ch exter nal storage volume. 31. When done click OK to exit the configuration utility and reboot the ser v er : Go to Start > Shutdown > Restart . 32. After the reboot, ing est the demo content as follo ws.
R einstalling the So ftw are V OD-W Admin Guide 53 34. In the Content Import Location field click Browse and na vigate to E:StagingArea . 35. Highlight the first demo file and in the Content Title field enter t he title that will be seen by u se rs i n t he f or m at: /Demo/< Name of Demo file > 36.
54 © 2008 VBrick Systems , Inc . Viewing License Status T T o view the cur rent license status 1. Launch the Q V OD Ser ver Console . 2. Review the information of the splash pag e for current status: Maximum Number of Streams and Maximum Throughput .
V OD-W Admin Guide 55 Chapter 8 Adding Storag e to 1850/2850 Ser v ers Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Adding Storage to 1850 Ser vers (V OD 50W) .
56 © 2008 VBrick Systems , Inc . Adding Storag e to 1850 Ser vers (V OD 50W) Use the following procedure to add exter nal st orage to VOD 50W ser vers . The procedure is the same for ES3 (1 TB) and ES4 (2 TB) devic es . 1. P ower ev er ything down. 2.
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 57 9. In the Select Disks to Initialize windo w , select all disk(s) displayed and Next . 10. In the Select Disks to Convert window , select all disk(s) displayed and Next . 11. In the Completing the Initialize and Con vert window , click Finish .
58 © 2008 VBrick Systems , Inc . 14. In the Select V olume T ype page, select Striped and click Next . 15. In the Select Disks pag e , select Disk0 . Then click Remove and Next . 16. In Select Disks page, high light disks 0–6. T hen click Add then Next .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 59 17. In the Assign Drive Letter or Path page, click Next . 18. In the Format Volume pag e, click Next .
60 © 2008 VBrick Systems , Inc . 19. When the New V olume Wizard is complete , click Finish . 20. R epeat St eps 13– 19 for the second T eraBy te: Disks 7–-13. Adding Storag e to 2850 Ser vers (V OD 125/300W) Use the following procedure to add storage to both VO D 125W and V OD 300W ser vers .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 61 7. In PERC RAID BIOS screens: a. P e rfor m Configure > View/Add Configuration scan s all ch annels .
62 © 2008 VBrick Systems , Inc . 11. In the Select Disks to Initialize windo w , select all disk(s) displayed and Next . 12. In the Select Disks to Convert window , select all disk(s) displayed and Next . 13. In the Completing the Initialize and Con vert window , click Finish .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 63 16. In the Select Disks window clic k Next . 17. In the Assign Dri ve Lett er or P ath window click Next .
64 © 2008 VBrick Systems , Inc . 18. In the Form at Volume window , select Perform a quick format to speed up the format, then click Next . T his optio n will complete the for mat in 5–10 minutes . 19. When the New V olume Wizard is complete , click Finish .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 65.
66 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 67 Chapter 9 Adding Storag e to 1950/2950 Ser v ers Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Adding Storage to VOD 50/125/300W Ser v ers .
68 © 2008 VBrick Systems , Inc . 3. The next photo shows the Dell 1950 with th e top co ver off . 4. The next photo shows the Dell 2950 with th e top co ver off . As shown in the next photo , make sure the split bac kplane switch is in the upward position for "single disk.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 69 5. Inser t the P erc 5/E Exter nal RAI D Controller sho wn below into t he Dell 1950/2950..
70 © 2008 VBrick Systems , Inc . 6. The next photo shows Dell 1950 top cov er o ff wit h P ER C 5 /E ex tern al R AID in se rted . 7. The next photo shows the De ll 2950 top cov er off with PERC 5/E external RAID insert ed.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 71 8. The next photo shows Dell 1950 back view with PER C 5/E external RAID connected. 9. The next photo shows MD1000 back view with PER C 5/E external RAID connected. 10. V OD-W setup for both Dell 1950 and 2950 Ser vers .
72 © 2008 VBrick Systems , Inc . 11. T he next photo sho ws the back view of 2950/MD1000 with PERC 5/E external RAID connected. 12. Dell 295 0 back view PERC 5/E external RAID ports. 13. MD1000 set up . a. Connect both power cords on DM1000. b . CSI ter mination is internal; so no ter minato r is needed.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 73 c . Use T ab or Arrow Up/Down key to highlight on Raid Level and Enter to select RAID-5 then Enter . d. T o select the driv e s use the T ab to Physical Disks then Space to sele ct driv e ID 01:00–01:04 for 5 dri ves (300 GBs eac h).
74 © 2008 VBrick Systems , Inc . 21. Go to Storage > Disk Management . In the Initialize and Con vert Disk Wizard welcome window select Next . 22. In the Select Disk s to Initialize windo w , click Next . As an example, the following window is shown for ES5 1.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 75 As another example, the follo wing window is shown for ES10 3 TB devices . 23. In the Initialize and Conv er t Disk Wizard screen, lea ve all disks unchec ked and clic k Next . As an example, the follo wing window is shown for ES5 1.
76 © 2008 VBrick Systems , Inc . As an example, the following windo w is sho wn for ES5 3 TB devices . 24. When the Completing the Initialize and Conv er t Disk Wi zard window is displaye d, click Finish . As noted the data in the window will vary depending on the amount of storage you are adding .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 77 F or ES 10 3 TB devices, Disk 2 and Di sk 3 will displayed. 25. In the Computer Management window , right-clic k on Disk 2 and select New Part ition .
78 © 2008 VBrick Systems , Inc . The example abo ve is for 10 external disks . Di sk 3 would not be pres ent if only 5 disk s are deployed. Likewise , Disk 4, Disk 5, etc . may be present for larg er external configurations. 26. In the W elcome to the New P a rtition Wizard window select Ne xt .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 79 28. In the Specify Partition Size window select Next . 29. In the Assign Drive Letter or P ath window select Next .
80 © 2008 VBrick Systems , Inc . 31. In the Completing the New V olume Wizard window sele ct Fini sh . 32. Repeat steps 26–31 for drives H and I if ne cessar y . If there is more than one disk enclosure, repeat for driv es J through O (as many as present) .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 81 36. Click on Add Storage Path . 37. Click on Browse and select G:Content2 . Then click Add . R epeat for Content3 and Content4 on dri ves H and I if necessary . If second or third enclosure is present, repeat for drives I through O as necessary .
82 © 2008 VBrick Systems , Inc . T able 8. Disk Numbe r and Capacity Disks Capacity (TB) Drive Letter for Last Logical Disk Content F o lder for Last Logical Disk 5 1.5 G /Content2 10 3 H /Content3 15 4.5 I /Content4 20 6 J /Content5 25 7.5 K /Content6 30 9 L /Content7 35 10.
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VBrick Systems , Inc. 12 Beaumont R oad W all ingford, Connecticut 06492, USA.
An important point after buying a device VBrick Systems VOD-W Server VBrick v4.2.3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought VBrick Systems VOD-W Server VBrick v4.2.3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data VBrick Systems VOD-W Server VBrick v4.2.3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, VBrick Systems VOD-W Server VBrick v4.2.3 you will learn all the available features of the product, as well as information on its operation. The information that you get VBrick Systems VOD-W Server VBrick v4.2.3 will certainly help you make a decision on the purchase.
If you already are a holder of VBrick Systems VOD-W Server VBrick v4.2.3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime VBrick Systems VOD-W Server VBrick v4.2.3.
However, one of the most important roles played by the user manual is to help in solving problems with VBrick Systems VOD-W Server VBrick v4.2.3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device VBrick Systems VOD-W Server VBrick v4.2.3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
