Instruction/ maintenance manual of the product XL-12000S Tut Systems
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USER GUIDE XL-12000S Managed, High-Speed Network Modem T UT S YSTEMS Start.
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XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE TUT SYSTEMS i W arranty Policy Warranty Summary This T ut Systems product is warranted against defects in material and workmanship and will substantially conform to T ut Systems product documentation for a period of one (1) year from the date of shipment.
ii TUT SYSTEMS XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE Changes or modifications not expressly approved by the party responsible for compliance could void the user ’s authority to operate the equipment. The information contained in this publication is the latest available.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE TUT SYSTEMS iii T able of Contents 1.0 XL-12000S Product Overview 1 2.0 T echnical Specifications 2 3.0 What’ s in the Box 3 4.0 Installation 4 5.0 Panel Indicators and Connectors 7 5.1 Front P anel Indicators 7 5.
Figures Figure 4.1 RJ-45 10Base-T Straight-through Cable 4 Figure 4.2 RJ-11 DSL Line Cable 5 Figure 4.3 XL-12000S Installation with a Hub or Node 6 Figure 5.1 XL-12000S Front P anel 8 Figure 5.2 XL-12000S Rear Panel 9 Figure 7.1 Serial Session/V ersion ID Screen 13 Figure 7.
T ables T able 7.1 Keyboard Commands 27 T able 7.2 Specific Field Information for the Modem 34 Management Screen T able 7.3 Specific Field Information for the Modem Configuration Screen 37 T able 7.4 Specific Field Information for the Password Change Screen 40 T able 8.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE vi TUT SYSTEMS Back to Table of Contents.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 1.0 XL-12000S PRODUCT OVERVIEW TUT SYSTEMS 1 1.0 XL-12000S Product Overview The XL-12000S modem is a high-speed, SDSL (Symmetrical Digital Subscriber Line) point-to-point managed modem created to extend Local Area Networks (LANs) up to 12,000 feet using ordinary tele- phone wires.
2.0 T echnical Specifications Data Rate: 2.048 Mbps Line Length: Up to 12,000 ft. on 24 A WG wire Up to 9,000 ft. on 26 A WG wire Ethernet Interface: Compliant with IEEE 802.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 3.0 What’ s in the Box Confirm that there is one each of the following items: Description • XL-12000S Modem • XL-12000S User Manual • RJ.
4.0 Installation 1. Remove the modem and wall transformer from the shipping car- ton. Remove the wall transformer from its box. Remove the plastic wrapper from around the modem. a. Remove the cable ties from each of the cables and place them side by side.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 4.0 INST ALLA TION TUT SYSTEMS 5 Figure 4.2 RJ-11 DSL Line Cable 2. Select a convenient location near the Ethernet device to which the modem will be connected. The modem should be kept away from excessive heat or cold.
Figure 4.3 XL-12000S Installation with a Hub or Node . Note: The Ethernet connection switch facilitates use with either a hub or node . XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 6 TUT SYSTEMS 4.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 5.0 P anel Indicators and Connectors This section describes the indicators and connectors on the front and rear of the XL-12000S modem. 5.1 Front Panel Indicators Figure 5.1 shows the LED indicators that provide status and opera- tional information on the XL-12000S Modem.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 8 TUT SYSTEMS 5.0 P ANEL INDICA TORS AND CONNECTORS Figure 5.1 XL-12000S Front Panel XL-1 2 000S HI GH SPE ED L AN MODEM POWER DSL RX DSL TX ST A TUS DSL LINK DSL RX Flashing Green : On when receiving data.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 5.0 P ANEL INDICA TORS AND CONNECTORS TUT SY STEMS 9 5.2 Rear Panel Indicators and Connectors 10Base-T Link LED A green LED indicates a valid Ethernet link. When flashing, the LED indicates traffic on the link.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 10 TUT SYSTEMS 6.0 POWER AND BOOT UP SEQUENCE 6.0 Power and Boot Up Sequence 1. V erify that the LAN and DSL lines are connected according to the wiring diagram described in the “Installation” section (see Figure 4.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 11 7.0 Configure the Modem This section provides two options for performing modem configura- tion.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 12 TUT SYSTEMS 7.0 CONFIGURE THE MODEM a. From the W indows 95/W indows 98 screen select “Start.” b. Select “Programs” (or Open file Hypertrm.exe). c. Select “Accessories.” d. Select “HyperT erminal.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 13 1. Go to the Call menu and select connect. Y ou will see the Serial Session/V ersion ID screen (Figure 7.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 14 TUT SYSTEMS 7.0 CONFIGURE THE MODEM 5. The XL-12000S units are now configured and the front panel indicators for the DSL link LED should start blinking as soon as the Master and Slave DSL ports are connected.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 15 The network design and table entries should be planned prior to fill- ing out the static routing tables on the Modem Configuration screen.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 16 TUT SYSTEMS 7.0 CONFIGURE THE MODEM The configuration for the modems used in “Bridging Example One (Basic Bridging)”: LAN IP addresses are shown in Figure 7.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 17 Bridging Example Two (Advanced Bridging): This example shows how two pairs of XL-12000S units connect two LANs in separate buildings. It shows the best use of the Spanning T ree Protocol (STP) by creating redundant loops in the network.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 18 TUT SYSTEMS 7.0 CONFIGURE THE MODEM The configuration for the modems used in “Bridging Example Two (Advanced Bridging)”: For Modem 1: The “LAN IP address” field in the Modem Management screen will be set to 192.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 19 For Modem 3: The “LAN IP address” field in the Modem Management screen will be set to 192.168.1.1 The “Subnet Mask” field in the Modem Management screen will be set to 255.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 20 TUT SYSTEMS 7.0 CONFIGURE THE MODEM 2. IP Routing Only This selection will route IP traffic between dif ferent networks.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 21 The configuration used for the modems in “Routing Example One (Using a Router and Bridge Combination)”: For Modem 1 (Router): The “LAN IP address” field in the Modem Configuration screen will be set to 192.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 22 TUT SYSTEMS 7.0 CONFIGURE THE MODEM Routing Example Two (Using a Router and Router Combination): This example shows two modems both with IP routing enabled. This configuration would be used to maximize the DSL bandwidth by eliminating unnecessary broadcast packet traffic on the DSL Link.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 23 The static routing table fields in the Modem 1 Configuration would be: Destination Mask Gateway Hops 192.168.4.0 255.255.255.0 192.168.3.2 1 For Modem 2: The “LAN IP address” field in the Modem Configuration screen will be set to 192.
Figure 7.6 Bridge Non-IP The configuration used for the modems in “Bridge Non-IP” example: For Modem 1: The “LAN IP address” field in the Modem Configuration screen will be set to 192.168.2.2 The LAN “Subnet Mask” field in the Modem Configuration screen will be set to 255.
The “Routing/Bridging” field in the Modem Configuration screen will be set to bridge_non_ip. The static routing table fields in the Modem 1 Configuration would be: Destination Mask Gateway Hops 192.168.4.0 255.255.255.0 192.168.3.2 1 For Modem 2: The “LAN IP address” field in the Modem Configuration screen will be set to 192.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 26 TUT SYSTEMS 7.0 CONFIGURE THE MODEM • Planning network design and table entries prior to filling out the static routing tables on the configuration screen. • Obtaining the default gateway IP address, IP addresses for the LAN interface, and IP addresses for the DSL interfaces.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 27 is replaced with “Set Succeeded” or “Set Failed.” If invalid data is present in an input field, the system issues an error message and does not accept any data changes until the error is corrected.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 28 TUT SYSTEMS 7.0 CONFIGURE THE MODEM 7.2.3 Procedures for Initial Configuration A serial console port session allows you to assign an IP address, mask, and default gateway to each new modem if required.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 29 7 . Select a COM port (i.e., COM1) number and set the following parameters • 9,600 baud • No-parity • 8 data bits • 1 stop bit • None Press “OK”.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 30 TUT SYSTEMS 7.0 CONFIGURE THE MODEM Figure 7.7 Serial Session/V ersion ID Screen The section continues by describing how to initially configure the modem via the Console port. 7.2.3.2 Login Display User Login At the Login Display the User Login field is presented.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 31 point press <Enter> and proceed to the Main Menu to begin the ini- tial configuration of your modem.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 32 TUT SYSTEMS 7.0 CONFIGURE THE MODEM 7.2.3.3 Main Menu Display From the main menu press “M” to continue with modem management. Figure 7.9 Main Menu Screen 7.2.3.4 Modem Management This procedure describes the configuration that is required to initial- ize your XL-12000S.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 33 Figure 7.10 Modem Management Screen 1. T ab to the LAN IP Address field. T ype the IP address of the modem’ s LAN interface. 2. T ab to the Subnet Mask field.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 34 TUT SYSTEMS 7.0 CONFIGURE THE MODEM T able 7.2 Specific field information for the Modem Management screen. FIELD DESCRIPTION Date/Time If the Date field is not changed, (e .g. stays 01/01/70) the modem will keep track of the “uptime”.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 35 FIELD DESCRIPTION Subnet mask: Enter the Subnet mask for IP address. Default gateway: Enter the IP address of the default gateway to which the modem LAN interface is connected.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 36 TUT SYSTEMS 7.0 CONFIGURE THE MODEM Figure 7.11 Modem Configuration Screen 1. The cursor is now blinking at entry for Master/Slave. The default setting is “S” for Slave. Designate only one modem in each pair to be the Master by entering “M” in this field.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 37 7. T ab to the Subnet Mask field for the DSL IP address. If option 1 or 4 was entered in the Routing/Bridging field, no entry is required. If option 2 or 3 is entered, enter the DSL subnet mask previously derived from your network planning.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 38 TUT SYSTEMS 7.0 CONFIGURE THE MODEM FIELD DESCRIPTION Subnet Mask: A mask selected by the Network Administr ator to provide (LAN and DSL) a specific subset of address numbers. A valid subnet mask is required for routing options 2 or 3.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 7.0 CONFIGURE THE MODEM TUT SYSTEMS 39 7.2.3.7 Password This section provides instructions to secure your XL-12000S modems with password protection. When shipped, there is no password for the class of users known as “Craft”.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 40 TUT SYSTEMS 7.0 CONFIGURE THE MODEM After entering a new password or changing a password, we recom- mend you reboot your modem and verify you can log in using the new password.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 8.0 ADV ANCED MODEM FEA TURES TUT SYSTEMS 41 8.0 Advanced Modem Features The XL-12000S provides several advanced features: • SNMP Management • DHCP Relay Configuration • Software Upgrade Capability 8.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 42 TUT SYSTEMS 8.0 ADV ANCED MODEM FEA TURES The lower part of the screen designates which SNMP NMS stations will receive traps. Navigate to this screen by selecting “N” from the Main Menu. Figure 8.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 8.0 ADV ANCED MODEM FEA TURES TUT SYSTEMS 43 T o return to the Main Menu without saving your changes, press <Ctrl-X>. T o access the modem via the T ut Enterprise MIB, load and compile the file “modem.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 44 TUT SYSTEMS 8.0 ADV ANCED MODEM FEA TURES 1. From the Main Menu select “D”. Note: Only one DHCP server address is supported for the DSL interface and one for the LAN interface . T o broadcast to more than one DHCP server , leave the default (0.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 8.0 ADV ANCED MODEM FEA TURES TUT SYSTEMS 45 T o install a new version: 1. Ensure that image transfers are enabled on the Upgrade Software screen. The image currently not running will be the image replaced by the upgraded software.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 46 TUT SYSTEMS 8.0 ADV ANCED MODEM FEA TURES Figure 8.3 Upgrade Software Screen T able 8.3 Specific field information for the Upgrade Software screen. FIELD DESCRIPTION Running, Boot = > Displays the currently running image (either 1 or 2).
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 8.0 ADV ANCED MODEM FEA TURES TUT SYSTEMS 47 First test connectivity by pinging from the PC to the IP address of the modem.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 48 TUT SYSTEMS 9.0 MODEM ST A TISTICS 9.0 Modem Statistics The XL-12000S provides modem status and statistics. Note: Accessing these screens may effect modem performance during heavy use . T o return to the main menu, press <Ctrl-X>.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 9.0 MODEM ST A TISTICS TUT SYSTEMS 49 T able 9.1 Specific field information for the Modem Status screen. FIELD DESCRIPTION Master/Slave: Designates whether the modem is a Master or a Slave. State: Operating status of DSL line.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 50 TUT SYSTEMS 9.0 MODEM ST A TISTICS 9.2 Modem IP P acket Statistics The Modem IP Packet Statistics screen provides information about IP packets processed by the modem. Select “K” from the Main Menu.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 9.0 MODEM ST A TISTICS TUT SYSTEMS 51 FIELD DESCRIPTION In Delivers: The total number of incoming IP packets successfully delivered to IP user protocols (including ICMP).
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 52 TUT SYSTEMS 10.0 TROUBLESHOOTING 10.0 T roubleshooting This section is designed to assist in troubleshooting the XL-12000S.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 10.0 TROUBLESHOOTING TUT SYSTEMS 53 Both modems are configured as Masters or Slaves. V erify by checking both modems’ configurations in the “C” Modem Configuration screen. Make sure that one of the modems is a Master and the other is a Slave.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 54 TUT SYSTEMS 10.0 TROUBLESHOOTING 6. Cannot T elnet to the modem. If an IP Address is assigned to one or both ports of the modem and T elnet a.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 10.0 TROUBLESHOOTING TUT SYSTEMS 55 8. SNMP cannot locate the modem. If your NMS is unable to find the XL-12000S modem during auto-discovery , try the following steps: a. Try to ping the modem interface to determine if there is a network connection to the modem.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 56 TUT SYSTEMS 10.0 TROUBLESHOOTING 10. I’m getting an error message when using tutxlutil . target: Host not found. No host named tar get was found. target: Connection refused. The target is not an XL-12000S .
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 11.0 TECHNICAL ASSIST ANCE AND CUSTOMER SUPPORT TUT SYSTEMS 57 11.0 T echnical Assistance and Customer Support Maintenance and Repair T ut Systems offers a comprehensive range of customer support ser vices, including technical assistance, installation, and maintenance agreements.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 58 TUT SYSTEMS APPENDIX A: PINOUT ASSIGNMENTS Appendix A: Pinout Assignments T able A.1. RJ-45 10Base-T Ethernet Connector on Rear of Modem Pin .
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE APPENDIX B: REFERENCE SCREEN SHOTS TUT SYSTEMS 59 Appendix B: Reference Screen Shots Figures 7.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 60 TUT SYSTEMS APPENDIX B: REFERENCE SCREEN SHOTS Figure 7.9 Main Menu Screen (Page 32 ) Figure 7.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE APPENDIX B: REFERENCE SCREEN SHOTS TUT SYSTEMS 61 Figure 7.11 Modem Configuration Screen (Page 36) Figure 7.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 62 TUT SYSTEMS APPENDIX B: REFERENCE SCREEN SHOTS Figure 8.1 SNMP Management Screen (Page 42) Figure 8.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE APPENDIX B: REFERENCE SCREEN SHOTS TUT SYSTEMS 63 Figure 8.3 Upgrade Software Screen (Page 46) Figure 9.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 64 TUT SYSTEMS APPENDIX B: REFERENCE SCREEN SHOTS Figure 9.2 Modem IP Packet Statistics Screen (P age 50) Back to Table of Contents.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE APPENDIX C: MEASURE LINE LENGTH TUT SYSTEMS 65 Appendix C: Measure Line Length Measuring Phone Wire 1. Use a cable scanner or an ohmmeter to measure the lengths of phone wire that will connect the modems.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE 66 TUT SYSTEMS APPENDIX D: SUBNET MASK T ABLE Appendix D: Subnet Mask T able Below is a subnet mask table, which provides the following information: 1. Subnet mask expressed as a dotted decimal. 2.
XL-12000S MANAGED , HIGH-SPEED NETWORK MODEM USER GUIDE APPENDIX D: SUBNET MASK T ABLE TUT SYSTEMS 67 Subnet Mask: 255.255.255.240 T otal of Subnets: 16 Subnet Hosts: 14 Network Address IP Address Range Broadcast Address .0 .1-.14 .15 .16 .17-.30 .31 .
Subnet Mask: 255.255.255.248 T otal of Subnets: 32 Subnet Hosts: 6 Network Address IP Address Range Broadcast Address .232 .233-.238 .239 .240 .241-.246 .247 .248 .249-.254 .255 Subnet Mask: 255.255.255.252 T otal of Subnets: 64 Subnet Hosts: 2 Network IP Address Broadcast Network IP Address Broadcast Address Range Address Address Range Address .
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User Guide for the Managed, High-Speed Network Modem XL-12000S 2495 Estand W ay , Pleasant Hill, CA 94523 800.998.4888 or 925.682.6510 T UT S YSTEMS Back to Table of Contents.
An important point after buying a device Tut Systems XL-12000S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Tut Systems XL-12000S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Tut Systems XL-12000S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Tut Systems XL-12000S you will learn all the available features of the product, as well as information on its operation. The information that you get Tut Systems XL-12000S will certainly help you make a decision on the purchase.
If you already are a holder of Tut Systems XL-12000S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Tut Systems XL-12000S.
However, one of the most important roles played by the user manual is to help in solving problems with Tut Systems XL-12000S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Tut Systems XL-12000S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
