Instruction/ maintenance manual of the product iES16 Toshiba
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Discover the P ower of T oshiba ’s IP Communication Solutions.
CIX1 00 Supports up to 64 trunks or 72 voice endpoints and combinations up to 112 total. CIX40 Supports 4-11 trunks or 8-40 voice endpoints depending upon configuration. CIX200 Supports up to 96 trunks or 160 voice endpoints and combinations up to 192 total.
COMMUNICATE — ON-SITE OR OFF-SITE IP and Digital Endpoints The Toshiba Strata CIX IP communication system helps you communicate where and when you need to, keeping your customers connected and employee productivity at its peak.
THE POWER TO DO MORE — TOSHIBA VOICE MAIL APPLICATIONS Integrated Voice Mail Voice processing applications help you improve customer service by providing callers with instant attention, responsiveness, and access to information.
Browser-Based Administration Authorized personnel can easily maintain the system via your LAN/WAN from any location with the browser-based eManager, or via modem or direct connection. Network eManager enables centralized installation/ maintenance of all Strata CIX systems in the network.
For Companies Large or Small A well-managed call center can serve customers quickly, effi ciently, and cost-effectively, providing an important competitive advantage. Toshiba’s Strata ACD solutions can help you manage your calls and call distribution — even if you don’t have or need a large call center.
Expand At Will, Migrate Without Worries When you need to expand your system or upgrade to a larger Toshiba CIX platform in the future, you’ll be able to reuse telephones and many system components, protecting your investment in your communication system.
FEATURE HIGHLIGHTS System Features Account Codes Forced Voluntary Verifi able Account Code Button Account Code Revision Administration/Programming (Optional)* Live System Programming Personal Adminis.
Voice Mail Features Audiotex Automated Attendant (AA) Automatic Message Copy with Optional Delete Automatic Message Copy with Start/Stop Time and Delay Called Identifi cation Caller ID with SMDI Call.
THE COMPLETE TOSHIBA SOLUTION FOR TODAY’S BUSINESS Toshiba Leading Innovation Toshiba delivers technology and products that make life safer, more comfortable, and more productive. We bring together the spirit of innovation with our passion and conviction to shape the future and help protect the global environment — our shared heritage.
T oshiba America Information Systems, Inc. T elecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 Headquarters (949) 583-3700 National Accounts (800) 234-4873 www .telecom.toshiba.com © 2008 T oshiba America Information Systems, Inc.
An important point after buying a device Toshiba iES16 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba iES16 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba iES16 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba iES16 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba iES16 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba iES16, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba iES16.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba iES16. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba iES16 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
