Instruction/ maintenance manual of the product ISDN P10 Acer
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About this Manual This manual is designed to assist users in installing, configuring and troubleshooting the AcerISDN P10 ISDN card. Information in this document has been carefully checked for accuracy; however, no guarantee is given as to the correctness of the contents.
AcerISDN P10 User Manual ii CE/EMC Restriction of Liability The product described in this handbook was designed, produced and approved according to the EMC-regulations and is certified to be within EMC limitations. If the product is used in an uncertified PC, Acer Netxus Inc.
Table of Contents CHAPTER 1 1 Introduction 1 1.1 An Overview of the AcerISDN P10 1 1.1.1 What is ISDN? 1 1.1.2 The AcerISDN P10 ISDN Card 3 1.2 Package Contents 3 1.3 AcerISDN P10 Features 4 CHAPTER 2 5 Installation 5 2.1 Before Installing 5 2.2 Installing the ISDN Card 6 2.
Table of Figures Figure 1-1: The ISDN System _________________________________________ 2 Figure 2-1: Connecting the ISDN Line __________________________________ 7 Figure 2-2: AcerISDN P10 PnP Card Fou.
Chapter 1 Introduction 1.1 An Overview of the AcerISDN P10 1.1.1 What is ISDN? ISDN is an abbreviation for I ntegrated S ervices D igital N etwork. ISDN transfers information digitally and integrates all telecommunication services (such as telephone, teletext, videotex, etc.
AcerISDN P10 User Manual 2 Because ISDN transmits data digitally, the data is virtually error free, and the transmission is much clearer, with fewer interruptions and slowdowns in facsimile transmissions.
Chapter 1 — Introduction 3 1.1.2 The AcerISDN P10 ISDN Card The AcerISDN P10 ISDN Card is ideally suited to give your PC access to the world of the Integrated Services Digital Network. The AcerISDN P10 is easy to install, and easy to configure. The card is fully Plug and Play compatible.
AcerISDN P10 User Manual 4 1.3 AcerISDN P10 Features The AcerISDN P10 supports many standard and enhanced features that allow you to make full use of the bundled application program, including the fol.
Chapter 2 Installation 2.1 Before Installing Make sure that you have all you need to install the AcerISDN P10 ISDN card. You should have the following: 1. An IBM compatible 486 DX2-66 or above with at least 8MB of RAM. 2. One unused 16-bit expansion ISA bus slot.
AcerISDN P10 User Manual 6 2.2 Installing the ISDN Card Please refer to the following instructions and figures for installation procedures: Many expansion cards are packaged in an anti- static pouch to protect them from electrostatic discharge, which can damage components on the board.
Chapter 2 — Installation 7 6. Connect your ISDN line to the RJ-45 jack labelled “S 0 LINE” on the card as shown in Figure 2-1. F IGURE 2-1: C ONNECTING THE ISDN L INE Replace the computer system cover unit and reconnect your peripheral devices.
AcerISDN P10 User Manual 8 2.3 Installing the AcerISDN P10 Drivers Because the AcerISDN P10 is fully Plug and Play compatible, installing the card is easy and fast. For Windows 95 and OEM Service Release 2 (OSR2): 1. Start Windows. After the opening banner, Windows will tell you that your AcerISDN P10 card has been detected.
Chapter 2 — Installation 9 Or you will see the following screen for OSR2: F IGURE 2-3: A CER ISDN P10 P N P C ARD D ETECTED IN OSR2 2. Insert the AcerISDN P10 Driver Installation Diskette or CD into the appropriate drive (A:, B:, or D:, etc.
AcerISDN P10 User Manual 10 5. When Windows has finished copying the driver files, you will see the following screen for setting the properties of the AcerISDN P10. F IGURE 2-4: C ONFIGURING THE ISDN C ARD Select the signalling protocol and PCM coding rule of the ISDN switch.
Chapter 2 — Installation 11 7. After the property settings, Windows will copy system files and you might see the following screen prompting for the path of the Windows 95 source files. F IGURE 2-5: E NTERING THE P ATH OF W INDOWS 95 D ISK If the Microsoft ISDN Accelerator Pack 1.
AcerISDN P10 User Manual 12 Press “ Y es” to keep the newer files. 10. If the Microsoft ISDN Accelerator Pack 1.1 or Dial-Up Networking 1.2 is not installed before, you should see the following screen. F IGURE 2-7: I NSTALLING THE M ULTILINK PPP FROM M ICROSOFT For more details about multilink PPP, please refer to Section 2.
Chapter 2 — Installation 13 Press “ Y es” to restart your computer and finish the AcerISDN P10 driver installation. After Windows has restarted, you can check the Device Manager to see if your card has successfully been installed. Please follow these instructions: 1.
AcerISDN P10 User Manual 14 F IGURE 2-9: T HE D EVICE M ANAGER Select the “AcerISDN P10 AIK-514S” folder and then click “Properties”. You will see the following screen.
Chapter 2 — Installation 15 F IGURE 2-10: D EVICE P ROPERTIES W INDOW The message under “Device Status” indicates that the card is installed properly and that there are no hardware conflicts. If there is an error message, please refer to Chapter 3, Troubleshooting .
AcerISDN P10 User Manual 16 For Windows NT 4.0: 1. Start Windows. Run “D:DRIVERSWINNT40SETUP.BAT” in the Driver Installation Diskette or CD. F IGURE 2-11: A DDING THE A CER ISDN P10 AS A N ETWORK A DAPTER 2. Click “OK” again to begin copying files.
Chapter 2 — Installation 17 F IGURE 2-12: S ETUP P ROGRAM OF THE ISDN C ARD 4. If your PC has PnP BIOS, you can choose “Auto Setting”. Then the IRQ and I/O Port of the ISDN card will be configured by the system. 5. Select the signalling protocol and PCM coding rule of the ISDN switch.
AcerISDN P10 User Manual 18 F IGURE 2-13: E NTERING THE P ATH OF W INDOWS NT D ISK 7. When the RAS is installed, you will see the following screen for configuring ISDN ports as RAS devices.
Chapter 2 — Installation 19 F IGURE 2-15: L IST OF RAS C OMMUNICATION P ORTS 9. Click “Add...” for adding “ISDN2-NTWANMP” to the list of RAS communication ports. These two ports, “ISDN1” and “ISDN2”, make the AcerISDN P10 be capable of dialing or receiving multilink calls.
AcerISDN P10 User Manual 20 F IGURE 2-16: A CER ISDN P10 I NSTALLED AS A N ETWORK A DAPTER 11. Click “Close”, you will be prompted to restart the computer. 12. Press “ Y es” to restart your computer and finish the AcerISDN P10 driver installation.
Chapter 2 — Installation 21 2.4 AcerISDN P10 Utility Installation To install the utility programs, please follow the instructions listed below. 1. Insert the AcerISDN P10 Utility Installation Diskette or CD into drive A: (B:, or D:, etc.). 2. On the task bar, press “Start” and then click “Run”.
AcerISDN P10 User Manual 22 2.5 The Diagnostic Program After you have installed your ISDN card, you can use the diagnostic program to test the configuration. The diagnostic program is an intuitive menu-driven Windows program that will help you to quickly set up your ISDN card.
Chapter 2 — Installation 23 The IRQ and I/O Port hardware configuration is listed. If an error message is listed, please refer to the Troubleshooting chapter of this manual. 4. In the “Own ISDN Number” box, type in the subscriber number of your own ISDN line.
AcerISDN P10 User Manual 24 2.6 Using Multilink in Windows 95 While you installing the AcerISDN P10 in Windows 95, the Microsoft ISDN Accelerator Pack 1.
Chapter 2 — Installation 25 4. For the Dial-Up Networking 1.2, select the “Multilink” tab to display the “Set Additional Devices” dialog. 5. As for the ISDN Accelerator Pack 1.1, you will see a section labelled “Set Additional Devices” at the bottom of the “General” tab.
AcerISDN P10 User Manual 26 If the “Resume” button is displayed, then click on “Resume” to dial that connection and add that line to the bundle.
Chapter 2 — Installation 27 2.7 Uninstalling the AcerISDN P10 The setup information for the AcerISDN P10 is saved by Windows. If you decide to permanently remove the AcerISDN P10 from your system, you must run the uninstallation program from the AcerISDN P10 program group.
Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures When dealing with computer hardware, problems often occur because of configuration errors. Make sure that the card is securely seated in its socket. If your AcerISDN P10 does not work properly, run the diagnostic program to help you identify the problem.
Chapter 3 — Troubleshooting 29 If the HDD was moved from another PC, you should use the Add New Hardware Wizard in the Control Panel to search for the new hardware. It will ensure that the configuration information of the PC will be consistently stored in the HDD.
AcerISDN P10 User Manual 30 Error Message Possible Cause Remedy PnP fail (for W indows 95) Registration key has been destroyed. 1. Uninstall the AcerISDN P10 driver. 2. Shut down the PC and remove the ISDN card. 3. Start the PC and use the Add New Hardware W izard in the Control Panel to search for new hardware.
Chapter 3 — Troubleshooting 31 The resource (IRQ and I/O Port) information of some PCI cards is not registered in Windows NT system. You must choose free resources that are not used by the PCI cards. Error Message Possible Cause Remedy IRQ assignment error 1.
AcerISDN P10 User Manual 32 Error Message Possible Cause Remedy Cannot activate S0 interface The ISDN line is not connected. Ensure that the ISDN S0 line is securely connected to the RJ- 45 jack. Cannot establish LAPD link The ISDN line may be malfunctioning.
Appendix A Product Support If you have any problems with your AcerISDN P10 ISDN Card, please consult this manual. Most problems can be resolved by using the Troubleshooting chapter (Chapter 3). If you continue to have problems you should contact the dealer where you bought the AcerISDN P10.
An important point after buying a device Acer ISDN P10 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer ISDN P10 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer ISDN P10 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer ISDN P10 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer ISDN P10 will certainly help you make a decision on the purchase.
If you already are a holder of Acer ISDN P10, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer ISDN P10.
However, one of the most important roles played by the user manual is to help in solving problems with Acer ISDN P10. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer ISDN P10 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
