Instruction/ maintenance manual of the product SVP010 SpectraLink
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NetLink SVP Server SVP1 00 SVP020 S V P 010 Inst allation, Conf igur ation, and Administration For Cisco and Mitel IP envir onments PN 72-0178-01 Issue F.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraL ink personnel and customers.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 3 IMPORTANT SA FETY INFORMATION Follow these general precautions while installing telephon e equipment: • Never install telephone wiring durin g a lightning storm.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 5 1. About This Document This document explains how to configur e and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 6 2. NetLink SVP Ser ver Over view The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 7 The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced fe atures required for larger installations.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 8 the Erlang 1 calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guidelin e and not as an absolute recommendation for any facility.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 9 2.7 Notes on System Configuration In an IP system using subnets to di fferentiate telephony areas, each subnet must have its own APs.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 10 2.8 System Diagram The following diagram shows multiple.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 11 2.9 System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 12 TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 13 2.10 The Front Panel of th e NetLink SVP Server The NetLink SVP Server’s front panel contai ns ports to connect to power, the LAN, and to an administrative computer via an RS-232 port.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 14 3. Inst alling the Ne tLink SVP Ser ver As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 15 Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 16 4. Conf iguring the NetLink SVP Ser v er During initial setup of the NetLink SVP Serv er the IP address is established and the maximum number of active calls per AP is set.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 17 4.2 The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 18 4.3 Network Configurat ion The IP address and other network settings are established via the Network Configuration screen.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 19 To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may chan ge alias IP addresses in each of the other SVP Servers without error.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 20 When the name services are set up correctly, the N etLink SVP Server can translate hostnames to IP addresses.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 21 4.4 SVP Server Configuration The SVP-II Configuration screen is where you set the mode of the NetLink SVP Server.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 22 The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 23 Alias IP Addresses are not necessary in Cisco systems. Enable H.323 Gatekeeper In certain H.323 protocol systems, the SV P Server may function as a gatekeeper.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 24 QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 25 • If any of the Traffic Class settings are set at any value ( Value Y ) other than Default , that setting ( Value Y ) will override the Administration setting.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 26 4.5 Change Password If desired, the password to access the NetLink SVP Server may be changed.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 27 5. Swapping/Adding/Deleting SVP Ser ver s Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 28 6. Sof tware Maintenance The NetLink SVP Server uses proprietary so ftware programs written and maintained by SpectraLink Corporation.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 29 7. T roubleshooting via Sy stem St atus Menu Informatio.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 30 7.1 Error Status The Error Status screen displays any alarms that indicate some system malfunction.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 31 7.2 Network Status The NetLink SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 32 RX – Ethernet statistics concerning the r eceived packets during System Uptime.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 33 7.3 Software Version The NetLink SVP Server and wireless telephones utilize SpectraLink Corporation’s proprietary software that is controlled and maintained through versioning.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 34 7.4 Gatekeeper Database The Gatekeeper Database screen lists the registered extension numbers and the IP address currently being used by each.
SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 35 Index Access point, de scription, 10 Alarms, 27 Configu.
An important point after buying a device SpectraLink SVP010 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SpectraLink SVP010 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SpectraLink SVP010 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SpectraLink SVP010 you will learn all the available features of the product, as well as information on its operation. The information that you get SpectraLink SVP010 will certainly help you make a decision on the purchase.
If you already are a holder of SpectraLink SVP010, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SpectraLink SVP010.
However, one of the most important roles played by the user manual is to help in solving problems with SpectraLink SVP010. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SpectraLink SVP010 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center