Instruction/ maintenance manual of the product TigerCard 1000 SMC Networks
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User Guide SMC9462SX TigerCard 1000 1000 Mbps Gigabit Ethernet PCI Network Card High performance for instant access to network resources Conforms to IEEE 802.
TigerCard 1000 User Guide From SMC’s Tiger line of feature-rich workgroup LAN solutions August 1999 Pub. # 150017-102 R02 6 Hughes Irvine, CA 92618 Phone: (949) 707-2400.
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC.
Limited Warranty HARDWARE: SMC Networks, Inc. (“SMC”) warrants its TigerCard 1000 Network Cards to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from SMC or its Authorized Reseller: TigerCard 1000 Network Cards .
by a copy of the dated proof of purchase, to SMC’s Service Center or to an Authorized SMC Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning SMC’s Service Center or an Authorized SMC Service Center.
i T ABLE OF C ONTENTS 1 Installing the Network Card ............................. 1- 1 Introduction ................................................................................. 1-1 Ha rd wa re De sc ri pt io n ....................................
ii T ABLE OF C ONTENTS 3 Configuring and Testing the Network Card ......................................... 3 -1 Introduction ................................................................................. 3-1 How to Run the Windows NT Utility .....
iii FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
iv C OMPLIANCES Japan VCCI Class B Class I Laser Safety Compliance Warning: Fiber Optic Port Safety Never look at the transmit laser while it is powered on.
1-1 C HAPTER 1 I NSTALLING THE N ETWORK C ARD Introduction SMC’s TigerC ard 1000 network interface card is a Gigabit Ethernet card for PCI local bus compliant computers. Operating under the 1000BASE-SX short-wavelength laser specification, this adapter provides up to ten times the bandwidth of Fast Ethernet over multimode fiber links.
1-2 I NSTALLING THE N ETWORK C ARD Hardware Description The TigerCard 1000 is a Gigabit Ethernet network card designed for 32 -bit an d 64-bit PCI-bu s comput ers. The SC fiber connector enables the network card to support 1000 Mbps transmissions at half and full duplex over 62.
1-3 I NSTALLING THE N ETWORK C ARD LED Indicators The TigerCard 1000 network card includes three status LED indicators. The “LNK,” “FDX” and “ACT” LEDs are grouped together below the SC fiber port on the card’s bracket. All the LED indicators are as described in the following figure and table.
1-4 I NSTALLING THE N ETWORK C ARD Package Contents After unpacking the TigerCard 1000, check the contents of the box to be sure you ’ ve received the following components: TigerCard 1000 network ca.
1-5 I NSTALLING THE N ETWORK C ARD System Requirements Befor e you install the TigerCard 1000 card, check your system for the following requirements: A PC and BIOS that support the PCI Local Bus Specification v2.0 or later An available bus-mastering 32-bit or 64-bit PCI slot 62.
1-6 I NSTALLING THE N ETWORK C ARD Inserting the Network Card WARNINGS: • Network cards are sensitive to static electricity. To protect the card, avoid touching its electrical components and always touch the metal chassis of your computer before handling the card.
1-7 I NSTALLING THE N ETWORK C ARD Figure 1-3. Inserting the Network Card 4. Replace the chassis cover on your PC and power it on. 5. The TigerCard 1000 card should be automatically configured by the host computer ’ s BIOS. However, if you have an older computer, you may have to manually configure the computer ’ s BIOS settings.
1-8 I NSTALLING THE N ETWORK C ARD PCI Configuration In most cases, your network card is automatically configured when you power-up your computer. In certain computers, however, you must modify PCI settings by running your computer’s BIOS Setup program.
1-9 I NSTALLING THE N ETWORK C ARD Connecting a Fiber Cable Use the following procedure to make an SC connection to the network. Note that because SC connectors are keyed, they can only be attached in one orientation. Caution: This network card uses lasers to transmit signals over fiber optic cable.
1-10 I NSTALLING THE N ETWORK C ARD.
2-1 This chapter describes how to install and configure network drivers for the TigerCard 1000 network card. The drivers for this TigerCard 1000 network card are not compatible with those on previous SuperDisks. Therefore, use only the drivers on the SuperDisk supplied with this network card.
2-2 I NSTALLING N ETWORK D RIVERS 3. Double-click on the “My Computer, ” “Control Panel,” and “Network” icons. The “Network Configuration” window appears, prompting you to install Windows NT Networking. Select “Yes.” Windows NT invokes the “Network Setup Wizard.
2-3 I NSTALLING N ETWORK D RIVERS 1 2. Enter the “Workgroup” or “Domain” names (optional) when prompted and click on “Next.” 1 3. Select “Finish” when prompted, and click on “Yes” when prompted to reboot.
2-4 I NSTALLING N ETWORK D RIVERS 9. You are presented with the “Network” window where the SMC network card is now listed as an installed adapter. At this point you can select “Close” to exit the Network applet and follow the prompts to restart Windows NT.
2-5 I NSTALLING N ETWORK D RIVERS Novell NetWare Installation NetWare Server 5.0 Installing the LAN driver is part of the NetWare installation process. Use the following instructions with those in the NetWare installation manual to install the driver.
2-6 I NSTALLING N ETWORK D RIVERS 9. A screen with three dialog boxes is displayed. To change the drive r conf igur ation , tab t o the “SMC9462_1 Pa ramet ers ” dialog box and modify the driver parameters.
2-7 I NSTALLING N ETWORK D RIVERS 2. Turn your computer on and boot it to the NetWare 4.11 console prompt. 3. At the NetWare console prompt Enter the command “load install” to start the install utility. The Installation Options dialog box is displayed.
2-8 I NSTALLING N ETWORK D RIVERS 11 . Tab to the “Board SMC9462_1 Actions” dialog box. Select the “Save Parameters and Load Driver” option and press Enter. 1 2. Perform protocol specific configuration as required. 1 3. Select “No” when asked if you want to load additional drivers.
2-9 I NSTALLING N ETWORK D RIVERS To install the driver: 1. Insert SMC’s SuperDisk driver diskette in your PC’s floppy drive (A:). 2. Change to the NetWare Server directory (for example: CDNWSERVER). 3. Copy the following files from Driver Diskette to the NetWare Server directory.
2-10 I NSTALLING N ETWORK D RIVERS Linux 2.0.35 or Later Installation This section describes the procedure for manual and automatic loading and configuration of the TigerCard 1000 Unix stream driver for Linux 2.0.35 or later. The Linux driver can be found in the “linux” directory on the SMC SuperDisk driver diskette.
2-11 I NSTALLING N ETWORK D RIVERS speed: connection speed, 0 auto-negotiate (default) duplex: duplex mode, 0 auto-negotiate (default), “half” half duplex, “full” full duplex 3. Assuming the card has been assigned the device name “eth1,” the following command brings the card into an operational state: # ifconfig eth1 up 4.
2-12 I NSTALLING N ETWORK D RIVERS 1. Log into the Unix system as supervisor (root) and enter Maintenance mode. Make sure that the current directory is “/” using Unix command “pwd.” 2. Use the following steps to uncompress the package file: # cd /tmp (and insert the floppy in the proper drive, i.
2-13 I NSTALLING N ETWORK D RIVERS Windows 98 Installation The TigerCard 1000 driver for Windows 98 conforms to the Network Driver Interface Specification (NDIS) 5.0 and can be found in the “Win98” directory on the SMC SuperDisk driver diskette. Note: For users of Windows 95 and Windows 95 OSR2 there is an NDIS 3.
2-14 I NSTALLING N ETWORK D RIVERS 9. Windows 98 will prompt with “SMC9462SX TigerCard 1000 Adapter” in the “Add New Hardware Wizard” dialog box. 1 0 . Click the “Next ” button in the “Add New Hardware Wizard” dialog box, then Windows 98 will copy the driver (smc9462.
2-15 I NSTALLING N ETWORK D RIVERS Other Installations Refer to the installation documents on SMC’s SuperDisk for instructions on installing drivers for use with other operating systems. Please note that new releases of SMC drivers and operating systems may result in procedures slightly different than those described in this chapter.
2-16 I NSTALLING N ETWORK D RIVERS.
3-1 C HAPTER 3 C ONFIGURING AND T ESTING THE N ETWORK C ARD Introduction This chapter describes the configuration and diagnostic utility available when using the TigerCard 1000 network card in a Windows NT 4.0 environment. When you install the TigerCard 1000 Windows NT 4.
3-2 C ONFIGURING AND T ESTING THE N ETWORK C ARD How to Run the Windows NT Utility Follow these steps from the Windows NT 4.0 desktop. 1. Double-click on the “My Computer, ” “Control Panel,” and “Network” icons. The “Network” dial og box appears.
3-3 C ONFIGURING AND T ESTING THE N ETWORK C ARD Network Card Information Select the “Properties” tab in the utility window to view the network card status information and to set a locally administered network address.
3-4 C ONFIGURING AND T ESTING THE N ETWORK C ARD Advanced Properties Select the “Advanced Properties” tab in the utility window to view the network card’s configuration options. This window is shown below and the various items are described in the following table.
3-5 C ONFIGURING AND T ESTING THE N ETWORK C ARD Packet Propulsion The Packet Propulsion configuration option sets the packet-size threshold at which Propulsion technology is used to burst packets across the PCI bus. Propulsion increases the throughput of small packets by coalescing transfers across the PCI bus.
3-6 C ONFIGURING AND T ESTING THE N ETWORK C ARD or logical using VLAN tags, can be implemented to allow computers to simultaneously support standard and Jumbo frame sizes. VLAN Properties Select the “VLAN Properties” tab in the utility window to configure the card’s VLAN options and to edit the 16-entry VLAN ID table.
3-7 C ONFIGURING AND T ESTING THE N ETWORK C ARD An IEEE 802.1Q VLAN is a group of ports that can be located anywhere in the network, but communicate as though they belong to the same physical segment. VLANs help to simplify network management by allowing you to move devices to a new VLAN without having to change any connections.
3-8 C ONFIGURING AND T ESTING THE N ETWORK C ARD Note that the IEEE 802.1p standard must be supported by the other devices in the network. Refer to the documentation of your network devices for configuration options on handling frames with priority tags.
3-9 C ONFIGURING AND T ESTING THE N ETWORK C ARD Network Card Diagnostics Select the “Diagnostics” tab in the utility window to test the basic functions of the network card and its ability to communicate over the network with another card. Local Tests These tests can be used to test the basic functions of the network card.
3-10 C ONFIGURING AND T ESTING THE N ETWORK C ARD Send and Receive Test This test verifies that the network cable is connected correctly, so that the network card can transmit and receive data. The test requires two computers with the TigerCard 1000 network card installed.
A-1 PCI Compatibility Early PCI BIOS versions do not properly support the PCI specification and may “hang” when a network card driver tries to load. If this occurs, make sure your BIOS correctly supports the PCI Local Bus Specification (v2.0 or later) and upgrade your computer BIOS to the latest version.
A-2 T ROUBLESHOOTING Make sure the PCI slot is configured to support INTA. Be sure that INTA for the slot is assigned to a free interrupt (IRQ) number. Check the BIOS Setup program’s PCI parameters for the slot where the TigerCard 1000 network card is installed.
A-3 T ROUBLESHOOTING Solutions for Common Problems Problems are often caused by cabling errors, conflicts with other devices installed in the same computer, or software that has been configured incorrectly. If you encounter a problem with the TigerCard 1000 network card, use the following checklists to identify and correct the problem.
A-4 T ROUBLESHOOTING Network Connection Problems There may be a network connection problem if the Link LED on the card’s bracket does not light, or if you can’t access any network resources from the computer. Check the following items before contacting SMC Technical Support.
B-1 Cable Specifications e l b a C ) X S - E S A B 0 0 0 1 ( r e b i F e d o m i t l u M e p y T e l b a Cr o t c e n n o C e r o c n o r c i m 5 2 1 / 0 5 r o 5 2 1 / 5 .
B-2 C ABLES.
C-1 General Specifications Network Interface 1000BASE-SX; multimode fiber cable SC connector (62.5/125 or 50/125 micron core) Optical W avelength: Transmitter; 840 nm to 860 nm Receiver; 770 nm to 860 nm Data Rate 1 Gbps, half and full duplex Bus Interface 32-bit and 64-bit bus master , PCI Interrupt INT A Cabling 62.
C-2 S PECIFICATIONS Size (without bracket) 3.11 x 6.50 in (7.9 x 16.5 cm) W eight 2.8 oz (80g) Operating V oltage +5 VDC @ 900 mA maximum Temperature Operating 32 to 140°F (0 to 60°C) Storage -40 to 185°F (-40 to 85°C) Humidity 5% to 95% (non-condensing) Standards IEEE 802.
E-1 A Auto-Negotiation 2-2, 3-4 B BIOS settings 1-8, A-1 C cable fiber 1-5, 1-9 Gigabit Ethernet 1-5 guidelines 1-8 maximum length 1-8 requirements 1-8 compliances iii configuration Linux 2-10 NetW are Server 3.12 and 3.2 2-8 NetW are Server 4.11 2-6 NetW are Server 5.
Index-2 I NDEX other 2-15 Windows 98 2-13 Windows NT 2-1 installation instructions 1-6 installation problems A-3 internal tests 3-9 J Jumbo Frames 3-5 L laser safety 1-9 latest drivers 2-15 LEDs activ.
Index-3 I NDEX T tags, VLAN 3-8 testing the network card 3-9 troubleshooting basic A-3 hardware problems A-3 network connections A-4 PCI compatibility A-1 two-node test 3-10 U utility, diagnostic 3-1 .
I NDEX Index-4.
Publication Number: 150017-102 E0899-R02 6 Hughes Irvine, CA 92618 Phone: (949) 707-2400 FOR TECHNICAL SUPPORT , CALL: From U.S.A. and Canada (8:30 AM - 8:00 PM P acific T ime) (800) SMC-4-YOU; (949) .
An important point after buying a device SMC Networks TigerCard 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SMC Networks TigerCard 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SMC Networks TigerCard 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SMC Networks TigerCard 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get SMC Networks TigerCard 1000 will certainly help you make a decision on the purchase.
If you already are a holder of SMC Networks TigerCard 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks TigerCard 1000.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks TigerCard 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks TigerCard 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
