Instruction/ maintenance manual of the product SMC7500A/VCP SMC Networks
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T igerAccess Extende d Ether net CPE Extended Eth ernet VDSL CPE High-speed Internet access over existing phone lines Concurrent data and te lephone services (voi ce/ISDN) over a single connec.
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38 T esla Irvine, CA 9261 8 Phone: (9 49) 67 9-8000 T igerAcc ess Extended Ethernet CPE User Guide From SMC’ s T iger line of feature rich con nectivity solutions October 2002 Part No: 750.
Copyright Infor mation furnished by SMC Netw orks , Inc. (SMC) is bel ieved to be accurate and reliable . Howev er, no responsibil ity is assumed b y SMC for its use, nor for any infringements of patents or other right s of third parties which may result from its use.
i L IMITED W ARRANTY Limited W ar ranty Statement: SM C Networks, Inc. (“SM C”) war ran ts it s produ cts to be free from defects in w orkmanship and materials , under nor mal use and ser vice, for the applicable warranty term .
L IMIT ED W AR RANTY ii WARRA NTI ES E XCLUSIVE : IF AN SMC PROD UCT DOES NOT OPERA TE AS W ARRAN TED ABO VE, CUSTOMER’ S SOLE REM ED Y SHALL BE REP AIR OR REPLA CEMENT OF THE PRODUCT I N QUES TION , AT SMC’S OPTION .
iii C OMPLIANCES FCC - C lass B This equipment has been tes ted and found t o comply wi th the li mits for a Class B digital device, pursuant to P ar t 15 of the FCC Rules . These limits are designed to provide reasonable protection against harm ful interference in a residential ins tallation.
C OMPLIANCES iv EC Confor mance Declaration - Class B SMC contact for these products i n Europe is: SMC Networks Europe, Edific io Conata I I, Calle Fr uctu ós Gelabe rt 6- 8, 2 o , 4 a , 08970 - Sant Joan Despí, Barcelona, Spain.
C OMPLIANCES v Safety Compliance Underwriters laborato ries Inc. (USA) Important! Before making conn ect ions , make sure yo u hav e the corr ect Cord Se t. Check it (read the l abel on the cable ) against the following speci fication li st. Wichtige Sicherheitshinweise ( Ger m any) 1.
C OMPLIANCES vi 14. W enn folgende Situationen auftreten ist d as Gerät vom Stromnetz zu trennen u nd von einer qu alifizi er ten S er vic estelle zu übe rp r üfen: a. Netzkabel oder Netzstecker s ind beschädigt. b . Flüssigk eit ist in das Gerät ei ngedr ungen.
vii T ABLE OF C ONTENTS TigerAccess Extended Ethernet CPE . . . . . . . . . . . . . . 1 Introdu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 VDSL Techno logy . . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS viii.
1 T IGER A CCESS E XTENDED E THERNET CPE Introd uction SMC’ s TigerAccess E xtended E thernet CPE syst em consis ts of end-user CPE (Cus tomer Pr emise Equip ment) an d a VDSL s witch that ar e connec ted by sta ndard telephon e cable.
T IGE R A CCES S E XTENDED E THER NET CPE 2 and phon e signals for eac h user are combi ned in the switc h, and passed over VDSL l ines to in divi dual cu st omer s . The SMC7500A/VCP CP E at the customer end of the VDSL line connects to any PC or Macintosh equipped with a 10/ 100B ASE-TX network interface card.
VDSL T ECHNO LOG Y 3 VDSL Technology VDSL (V er y High Bit-Ra te Digita l Subscr iber Li ne) is at the high-end of the D SL tec hnologies , offer ing the be st com binatio n of fi ber op tics and copper to pro vide high-spe ed broadb and Int ernet access .
T IGE R A CCES S E XTENDED E THER NET CPE 4 VDSL delive rs high-perfor mance on line application s , such as high-quality video and other switched multimedia ser v ices . SMC’ s Etherne t VDSL CPE syst em pro vides robust performance, wi th a s ymmetric da ta rate up to 15 Mbps, and a r a nge up to 1770 m (5 800 ft).
P ACKAGE C HECKLIST 5 • Spectral c ompatibilit y with xDSL, I SDN (2B 1Q/4B3T), Smartpho ne digital PBX extension s and narrowband int erference • Robust o peration on severely dist orted line s .
T IGE R A CCES S E XTENDED E THER NET CPE 6 System Req uirem ents Before you start installin g the SMC Tige rAccess Extended Ethe rn et CPE, make sure you c an pro vide the righ t operat ing e nvironm ent. S ee the following installation requirement s: • A PC or Macintosh with a 10/100 Mbps E thernet adapter card installed.
7 H ARDWARE D ESCRIPTION TigerA cces s Extended Ethe rnet CPE The SMC7500A/VCP is an external VDSL CPE product for h igh-speed Internet acces s appli cations . The device pro vides an Ethe rnet connecti on to a compu ter, and an RJ-11 tele phone jack for con nectio n to a tele phon e.
H ARDW AR E D ESCRIPTION 8 LED Status LED Status D escription POWER On Power is being supplied t o the CPE. LINK (LAN) On Indicates a valid 10/10 0BASE-TX Ethernet link. ACTIVITY (LAN) Flashing Indicates that the C PE is transmitting o r receiving da ta on the Etherne t port.
9 I NSTALLATI ON Overview Before installing the CPE, verify that you ha ve all the items lis ted in the P ackage Chec klist, on page 5. If any o f the i tems are mi ssing or damaged, conta ct your loc al SM C distr ibut or . Also, be sure you have all the neces sar y tools and cablin g before installin g the CPE.
I NSTA LLA TIO N 10 Cable Conne ctions Depend ing on the wiring configurat ion used in your house, separate wall jacks may be used for telephone and VDSL ser v ices . Otherwise, y ou will need to connec t telephones and your c omputer dir ectly to the CPE.
P OWERING O N 11 When inse rtin g an RJ-45 plug, be sure the tab on the plug clicks into posit ion to e nsure that it is pro per ly seat ed. Caution: Do not plug a ph one ja ck conn ector into an y RJ-45 por t. U se only tw isted-pa ir cable s with RJ-45 c onnec tors tha t conf or m to FCC stan dards .
I NSTA LLA TIO N 12 Windo ws 95/98/NT 1. Click “Start/ Settings /Control Panel. ” 2. Click the “Network” icon. 3. F or Windows NT , click the “Protocols” tab . 4. Select “TCP/IP ” from t he li st of n etw ork protoc ols; this ma y include details of adapters installed in your computer .
C ONFIGURING THE TCP/IP P RO T OC OL S 13 Mac OS 1. Pull do wn the Appl e Men u. Clic k “Contro l P anels” and s elect “TCP/ IP .” 2. In the T CP/IP di alog bo x, chec k “Ethernet” is s elected in the “Connec t Via:” field .
14 T ROUBLESHOOTING Diagnosi ng CPE Indicato rs The TigerAccess Extended Eth ernet CPE opera tion is easil y monit ored via the L ED indi cator s to ident ify p roblems. Th e table below desc ribes common probl ems y ou ma y encounter and possibl e solution s.
I F Y OU C ANNOT C ONNECT TO THE I NTE R N ET 15 If You Canno t Connec t to the Inte rnet • Check that your computer is proper ly configured for TCP /IP. See “Confi gurin g the TC P/IP Pr otocols ” on pa ge 11. • Make sure t he correct network ad apter driv er is i nstalled fo r your operating sys tem.
T R OUBLESHOOTING 16 conne cted straig ht t hrough to pi ns 1, 2 , 3, and 6 at the ot her en d of the cable . Straig ht-Th rough Ca ble If the twiste d-pair cable is to join two port s and only one of the por ts has an inter nal c rossover (MDI-X ), the two pairs of wire s must be straight-t hrough .
C R OSSOVER C ABLE 17 Crossover Cable If the twiste d-pair cable is to join two port s and both p or ts are labeled wit h an “X” (MDI-X ), or ne ither por t is labe led wi th an “X” (MDI ), a cros sover mus t be i mplemente d in the wiri ng.
T R OUBLESHOOTING 18 The outer wi re-pair is only co nnected if ther e is a seco nd telepho ne line , and car ries voice only . Pin Signal Name Wire Colo r 1 Not used 2 Line 2 Tip Bl ack or White/Oran.
19 S PECIFI CATIO NS Funct ional Crite ria Data Rate/Range 15 Mbps symmetric up to 1070 m (3500 ft) 10 Mbps symmetric up to 1220 m (4000 ft) 5 Mbps symmetric up to 1370 m (4500 ft) 4 Mbps do wnstream/.
S PECI FICAT IONS 20 Standards Confor mance IEEE 802.3 10BASE-T , IEEE 802.3u 100B ASE-TX, IEEE 802.3x Flow Control Compliances FCC Class B , V CCI Cla ss B CIS PR Cl as s B EN61000-3-2/3 EN 61000-4-2/3/4/5/6/8/11 CSA/NRTL (UL1950, CSA 22 .
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38 T esla Irvine, C A 9261 8 Phone: (949 ) 679-800 0 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. an d Cana da (24 hou rs a day , 7 days a wee k) (800) SMC-4-YOU; (94 9) 679-800 0; Fax: (949) 679- 1481 From E urope (8: 00 AM - 5:30 PM U K Time) 44 (0) 118 974 870 0; Fax: 44 (0) 118 974 8701 INTERNET E-mail a ddresses: techsupp ort@smc.
An important point after buying a device SMC Networks SMC7500A/VCP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SMC Networks SMC7500A/VCP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SMC Networks SMC7500A/VCP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SMC Networks SMC7500A/VCP you will learn all the available features of the product, as well as information on its operation. The information that you get SMC Networks SMC7500A/VCP will certainly help you make a decision on the purchase.
If you already are a holder of SMC Networks SMC7500A/VCP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks SMC7500A/VCP.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks SMC7500A/VCP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks SMC7500A/VCP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
