Instruction/ maintenance manual of the product SMC7003-USB SMC Networks
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EZ Connect ADSL USB Modem ADSL USB Modem ◆ High-speed Internet access o v er e xisting phone l ines ◆ One RJ-11 ADSL port ◆ Deliv ers USB p lug-an d-play installat ion ◆ Supports full-rate DMT co nnection (8 Mbps downstream, 1 Mb ps upstream ) ◆ Supports econmi cal G.
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6 Hughes Irvine, CA 9261 8 Phone: (9 49) 70 7-2400 EZ Connect ADSL USB Modem User Guide From SMC’ s EZ Connect line of feature-rich SOHO solutions April 2001 Pub.
Informatio n furnished by SMC Networks, Inc. (SMC) is believed to be accu rate and reliable. However , no respo nsibility is as sumed by SMC for its use, no r for any infringem ents of paten ts or other rights o f third parties which ma y result from its use.
L IMITED W ARRAN TY Limited Wa rranty Limite d W arra nty Stat ement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defe cts in wor kmanship and materials , under nor mal use and service, for the applicable warranty term.
L IMITED W ARRAN TY IN F ACT OR BY OPERA TION OF LA W , S T A TU TORY OR OTHE R W ISE, INCLU DING W ARRAN TIES OR CO NDITIO NS OF MERCH ANT ABIL ITY AND FITNESS FOR A P AR TICULAR PURP OSE.
vii C OMPLIANCES FCC - Class B This equipment h as been t ested and found to co mply with t he limits for a Class B digital devic e, pursua nt to P art 15 of the FCC Rule s. These limits are desi gned t o provide reasona ble pr otect ion agai nst har mful interf eren ce in a r esident ial ins tall ation.
C OMPLIANCES viii Items (b) and (d) are indic ated on the labe l. Th e Ringe r Equiva lence Number ( REN) is used to d eter mine how m any devi ces can be connecte d to you r telepho ne lin e. In most areas , the su m of the R EN of all th e devices on any one line shou ld not e xceed 5.
C OMPLIANCES ix EC Conformance Declaration - Class B SMC co ntact for these product s in Eur ope is: SMC Net work s Europe , Edificio Con ata II, Calle Fruc tuós Gelaber t 6-8, 2 o , 4 a , 08970 - Sant Joan Despí, Barcelon a, Spai n.
C OMPLIANCES x Australia AS/NZS 3548 (1995) - Class B SMC cont act for products in Au stralia is: SM C Com muni cations Pty. Ltd. Suit e 18, 12 T ryon Road , Lind field NSW2 070, Phon e: 61-2 - 941 60.
i T ABLE OF C ONTENTS 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Key Featur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2 2 Hardware Installation . . . . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS ii System I nformation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Configu ration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 8 Uninstalling Modem Software . . . . . . . . . . . . .
1-1 C HAPTER 1 I NTRODU CTION The EZ Connect ADSL USB Mode m provides hi gh-speed In ternet access over existing phone lines b y making use of previo usly unused frequenc y bandwidth above the voic e band.
I NTRODUCTION 1-2 and oth er multi m edia services requ iring guarante ed Quality of Servic e (QoS). This de vice enables true telec ommuting for th e first time b y provi ding co mplete ac cess to Inter net and corpo rate resour ces v ia multi protocol encapsulati on (includi ng TCP/IP , Novell ’s IPX, and Windows NetBEUI net work protocol s).
I NTR ODUC TION 1-3 • Sup ports Wi ndows 98, Win dows 98 Second Editi on, and Windows 2000 • Deliver s USB plug -and-play inst allation and configur ation.
I NTRODUCTION 1-4.
2-1 C HAPTER 2 H ARDWARE I NSTALLATION Before installing the SMC ADSL USB Mode m verify that you have all th e items l isted und er “Pa ckage Co ntents .” If an y of the items are miss ing or damaged, contact your lo cal SMC distrib utor . Also be sur e you hav e all the ne cessary cabling befo re installing the modem.
H ARDWAR E I NSTAL LATION 2-2 Desc ription of Hardware Settin g up the EZ Co nnect ADSL USB M odem involves connec ting the dev ice ’ s cables and install ing the driver software. N ote that Wind ows 98, 98 SE, or 2000 should alre ady be installed on the comput er bef ore instal ling the dr iver software.
H ARDWAR E I NSTALLATION 2-3 LED Functions The EZ Connect ADSL USB Modem contains two LEDs on the top panel, one is marked “ Da ta ” and the other “ Power ” . The operatio nal status of the modem is indic ated by the LED condit ions li sted below .
H ARDWAR E I NSTAL LATION 2-4 • Note that to share Internet access on your network, you will need t o install appr opriate Inter n et- s hari ng software o n one PC .
H ARDWAR E I NSTALLATION 2-5 Connect the System Phone Line Configuration The EZ Conn ect ADSL USB Modem sup ports du al-mode operati on for both f ull-rat e G.dmt and econ omical G.lite. Y our service provi der will therefore atta ch the outside ADSL line to a da ta/ phone sp litter .
H ARDWAR E I NSTAL LATION 2-6 4. Instal l the driver best suited for your con nection need s as descri bed i n the n ext ch apter..
3-1 C HAPTER 3 D RIVER I NSTALLATION The CD that comes wi th the package contains al l the software driver s availabl e for the EZ C onnect A D SL USB Mo dem. A RELEASE .TXT file t hat desc ribes the contents of the CD is in the root dir ectory. L AN, W AN and A TM mode m drivers are st ored in separat e subdi recto ries.
D RIVER I NSTALLATION 3-2 driver s. Severa l differe nt protocols are used on top of A TM. The p rotoc ol requir ed in your conf igurat ion depen ds on the equip ment deploye d by you r DSL se rvice pr ovide r .
D RIVER I NSTALLATION 3-3 • ATM d river - this drive r works in conjun ction wi th the ATM servi c es prov ided by Windows. Cal l establis hment is also perfor med through Win dows Dial -Up Networking . This driver suppor t s P PP (RFC 2364) with PVC or SVC conn ections.
D RIVER I NSTALLATION 3-4 Prerequisite Information The fol lowing informat ion may be require d, depen ding on the driver you install . Contac t your DSL serv ice provi der before proceeding with soft ware install ation.
D RIVER I NSTALLATION 3-5 * These i tems are only req uired if you are not using default valu es..
D RIVER I NSTALLATION 3-6 Running the Setup Program Note: Please vi ew the READ ME.TX T file on th e CD for pr oduct relat ed info rmatio n. 1. Start up your PC with the modem disconnect ed . 2. Afte r Windows st arts, ins ert the CD- ROM that come s with the EZ Co nnect A DSL USB Modem in your CD dri ve, and c lick Setup.
D RIVER I NSTALLATION 3-7 5. S pecify th e drive r type and click Next . Then specify the VPI (Virtual Path), VCI (Virtual Channe l), Layer 3 Encapsulatio n type, and Modu lation type, and clic k Next . Check with your servic e provi der for the co rrect set tings.
D RIVER I NSTALLATION 3-8 Installing the M odem Note: For W indows 98 SE ap plications, you may need the Windows 98 SE source f iles t o complete t he installa tion. Micros oft Wi ndows has a n auto -dete ct fe ature, known as “ Plug and Play, ” that is capable of identifying whe n new hardware has been in stalled.
D RIVER I NSTALLATION 3-9 Note: Rega rdless of t he driv er typ e insta lled, the ins t allat ion procedu re will aut omatic ally configure t he TCP / IP settings. If you nee d to change th ese sett ings, refer to Chapter 4: “ Modi fying TC P/IP Ne twork ing Opt ions.
D RIVER I NSTALLATION 3-10.
4-1 C HAPTER 4 M ODIFYING TCP/IP N ETWORKING O PTIONS WAN USB Driver Microsoft Windows 98, First and Second Editions TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-2 Note: The icon nam e may d iffer from t hat sp ecified abov e. The SMC con nection i con will be ide ntified as “ DSLWanUsb-Lin e 0 ” in the Devic e N ame co lumn when details are vie wed from the “ Di al-Up Networking ” window (View - Details).
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-3 5. Th e “ TCP/ IP Settin gs ” window is used to modify t h e IP address , Name Serve r addresses and/or default gateway.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-4 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, right clic k the My Network Places icon and sele ct Proper ties .
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-5 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr ess and DNS Se rver add r ess es.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-6 LAN USB Driver Microsoft Windows 98, First and Second Editions TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y.
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-7 3. Fro m the “ IP Addr ess ” tab of t he “ TCP/IP Prop erties ” window, select eithe r the Obtain an IP address Automatical ly or Specify an IP Addr ess optio n, dependi ng on your n etwork s etup.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-8 4. Th e “ Gat eway ” tab allows y ou to add or remove gateways. Consul t with you r networ k administr ator to de ter min e the appropriat e addresses for your i ndividual needs . 5. T o add a new g ateway, t ype the addre ss in the New gateway fiel d and cli ck Add .
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-9 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From the PC des ktop, right click the My Network Places icon and select Properties .
M ODIFYING TCP/IP N ETWORKING O PTION S 4-10 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr esses and DN S Server addre s ses.
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-11 ATM USB Driver Microsoft Windows 98, Second Edition TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-12 4. Fro m the “ Server Types ” tab of the “ SMC Dial-Up PP P Connec tion ” window, s elect TCP/IP (marked with a check in the box to the lef t) and click TCP/IP Settings .
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-13 5. Th e “ TCP/ IP Settin gs ” window is used to modify t h e IP address , Name Serve r addresses and/or default gateway.
M ODIFYING TCP/IP N ETWORKING O PTION S 4-14 Microsoft Windows 2000 TCP/I P settings ar e auto matical ly set up during the software instal lation process. The followin g proced ure may be used to change TCP/IP sett ings, if ne cessar y. 1. From yo ur PC deskto p, right clic k the My Network Places icon and sele ct Proper ties .
M ODIFYING TCP/ IP N ETWORKING O PTIO NS 4-15 3. Fro m the “ Networki ng ” tab of the “ SMC Dial-Up PPP Connec tion Properti es ” window, select Interne t Protocol (TCP/IP) and click Properties .
M ODIFYING TCP/IP N ETWORKING O PTION S 4-16 4. Th e “ Inter net Pr otoco l (TCP/I P) Pro pertie s ” window is use d to modify the IP addr ess and DNS Se rver add r ess es.
5-1 C HAPTER 5 C USTOMIZING C OMMUNICATION S ETTINGS Once the SMC EZ Con n ect ADSL USB Modem and software have been in stalled t he commun ication set tings may be easily up dated by perf orming the following s teps 1. From yo ur PC deskto p click Start - Pr ograms - SMC DSL Modem - Configure .
C USTO MIZI NG C OMMUNICATION S ETTINGS 5-2.
6-1 C HAPTER 6 U PDATING THE M ODEM S OFTWARE Once t he EZ Connect A DSL USB Modem has been in stalled, updat ing to a new versi on of the softwar e is a simp le proc ess as detaile d below. 1. From yo ur PC deskto p click Start - Pr ograms - SMC DSL Modem - Configure .
U PDAT ING THE M ODEM S OFTWAR E 6-2 8. Pr oces sing w ill contin ue w ith St ep 2 of “ Runni ng the Setup Prog ram. ” Pl ease tu rn to pa ge 3-6, Step 2 to c omplete the insta llatio n portion o f the upda ting pr ocess.
7-1 C HAPTER 7 C ONTROL P ANEL A PPLICATION The EZ Connect ADSL USB Modem contr ol panel prog ram provi des a quick and easy way to conf igure and ch eck the performanc e of the mode m and the AD SL connection. When open, the monitor window update s every 2 se conds.
C ONTR OL P ANEL A PPLICA TION 7-2 Physical Link Status Tab The “ Ph ysic al Li nk Sta tus ” tab of the “ SMC DSL Mode m ” window (Contr ol Panel) al lows you to r eview the cur rent st ate of the E Z Connec t ADSL USB Mo dem and conne ction.
C ONTR OL P ANEL A PPLI CATION 7-3 System Information Tab The “ System Information ” tab disp lays the release number of t he EZ Con nect ADSL USB Mode m drive r , the firm ware releas e numb er , an d the contro l panel versio n tha t you ar e curr ently usin g.
C ONTR OL P ANEL A PPLICA TION 7-4 Configuration Tab The “ Co nfig urat ion ” tab o f fers driver appropr iate Modulatio n, Encaps ulation, and VPI and VCI values . If you are us ing a W AN or A TM dr iver , o nly the Modul ation type will be disp laye d and may be mo difie d.
8-1 C HAPTER 8 U NINSTA LLING M ODEM S OFTWARE Y ou can rem ove the SMC EZ Conn ect ADS L USB Mode m softwa re driver s by performing the followi ng steps. Note: The USB ca ble shoul d not be un plugge d until a fter the uninst all proces s has be en complet ed.
U NINSTALL ING M ODEM S OFTWAR E 8-2 Note: The screen for Windo ws 2000 applicati ons will not ask you to rebo ot the sy stem. Cli ck Fini sh to compl ete the Uninstall process . 7. Unplu g th e USB cable f rom the PC . Note: The USB cable must be unpl ugged be fore t he syste m is reboot ed.
A-1 A PPENDIX A T ROUBLESHOOTING Check th e following tro ubleshoo ting points be fore conta cting SMC T e chnical Sup port. You Cannot Connect to the Network • Check the phone and USB cab les for w ear or loos e wires; and repla ce any defective ca ble s if nece ssary.
T R OUBLESHOOTI NG A-2 Provider. T hen rebo ot your comp uter to enable the new s ettings..
B-1 A PPENDIX B S PECIFICATIONS ADSL Specifications Standar ds Conform ance Basic ADSL: ANSI T1. 413 Issue II (ful l rate ADSL), I T U G.99 2.1 (G.dmt), ITU G.
S PECI FICA TIONS B-2 Media Connection USB c able connect ion to PC - 90-ohm sh ielded USB ca ble, max le ngth 5 m (16 f t) RJ-11 ph one wire connect ion to ADSL provider PC Requireme nts Host I nter face: USB Spec ificatio n 1.
S PECIFICATIO NS B-3 Te m p e r a t u r e Operating 3 2 to 104 ° F (0 to 40 ° C) Storage -40 to 1 6 0 ° F (-40 to 70 ° C) Humidity 5% to 95% (non -condensing ) Compliances CE Mar k Emis sions FCC .
S PECI FICA TIONS B-4.
C-1 A PPENDIX C O RDERING I NFORMATION EZ Connect ADSL Products and Accessor ies SMC7 003-USB ADSL USB Modem.
O RDE RIN G I NFOR MATION C-2.
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6 Hughes Irvine, C A 9261 8 Phone: (949 ) 707-2400 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. an d Canada (2 4 hours, 7 days a week ) (800) SMC-4-YOU; (94 9) 707-2400; (949) 707-2460 (Fax) From Europe (8:00 AM - 5:30 PM UK Greenwich Mean T ime) 44 (0) 1188 7487 40; 44 (0) 1189 74 8741 (Fax) INTERNET E-mail a ddresses: techsupp ort@smc.
An important point after buying a device SMC Networks SMC7003-USB (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SMC Networks SMC7003-USB yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SMC Networks SMC7003-USB - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SMC Networks SMC7003-USB you will learn all the available features of the product, as well as information on its operation. The information that you get SMC Networks SMC7003-USB will certainly help you make a decision on the purchase.
If you already are a holder of SMC Networks SMC7003-USB, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks SMC7003-USB.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks SMC7003-USB. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks SMC7003-USB along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
