Instruction/ maintenance manual of the product SMC3056EM SMC Networks
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1 EZ Modem SMC3056EM External Data/Fax/Voice Modem User Guide 1 Claym ore Drive #08- 05/06 Orchard Tower (Rea r Blk) Sing apore 229594 October 200 2 Phone:+65 62386556 Rev ision Num ber:R0 1.
2 FCC Requirements This equipm ent com plies with Part 68 of the FCC Rules. On the bottom of this equipme nt is a label that contains, a mong other inf orma tion, the FCC Re gistr ation Num ber and R inger Equivalence Number (REN) for this equipment. IF REQUESTED.
3 Notices to A ustralian users: The modem card must on ly be used in a data terminal equip m ent (DTE) e.g. computer, that has a scr ew dow n cov er (lid). A s unsa fe voltage s (T NV) exis t on the m odem card, disc onnect the mode m c ard f rom the telephone line while the cove r (lid) of the DTE ( com puter) is re mov ed.
4 CONTENTS Chapter 1 Introduction ........................................................................... 7 1.1 Introduction ................................................................................................. 7 1.2 Features .........
5 Limited Warranty Statement: SMC Networks, Inc. ("SMC" ) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warrant y term. All SMC products carry a sta ndard 90-day limite d warr anty fr om the da te of purc hase fr om SMC or its Authorize d Re seller .
6 I N FACT OR BY OPER ATI ON OF L AW, STATUTORY OR OTHER WI SE, INCL UDI NG WARRANTIES OR CONDITI ONS OF MERCHANTABIL I TY AND FI TNESS FOR A P ARTI CULAR PURPOSE. SMC NEI THER ASSUMES NOR AUTHORI ZES ANY OTHER PERSON TO ASS UME FOR I T ANY OTHER LI ABI L I TY I N CONNECTION WI TH THE SALE, I NSTAL L ATI ON, MAINTENANCE OR USE OF I TS PRODUCTS.
7 Chapter 1 Introduction 1.1 Introduction Congratul ations on pur chasing a st ate-of-the- art EZ M odem! Y our EZ Modem incorpor ates the latest technolog ical advancement for y ou to electronical ly communi cate with other computers, information netw orks, fax machines or other Modems.
8 Chapter 2 The Appearance of EZ Modem External 2.1 EZ Modem External F r ont Panel.
9 2.2 EZ Modem External Back P anel PHONE T elephone RJ-1 1 j ack LINE Line RJ-1 1 jack RS-232 Serial DB-9 female connector MIC Microphone mi ni-phone jack SPK Speaker mini- phone jack AC AC jack Powe.
10 Chapter 3 Installing The EZ Modem 3.1 Checking Y our Com ponents Unpack your EZ Modem and make sure y ou have the follow ing items: 1. The EZ Modem 2.
11 on the wall outlet, as y ou would any modular tel ephone. 3.4 Connecting T o Y our T elephone Set Y our EZ Modem also conv eniently prov ides a second modular jack that lets you connect your tel ephone to the same tel ephone line t hat th e EZ Mo de m i s usi ng .
12 3.5 V erifying Y our Connection Start a communication pr ogram and pl ace the computer into terminal mode. Refer to y our computer manual to find out the appropriate command to do so. Then use the following procedure to v erify y our instal lation: 1.
13 3.6 Connecting Micr ophone And Speaker Y ou could either use a han dset connecte d to the EZ Mode m, or connect a mi cr op ho ne an d a speaker for voi ce r ecor ding and playback. NOTE: A ny commercially available microphone is usable. For the speaker , any 8 ohm speaker rated around 1W att can be driv en directl y by the audio output.
14 Chapter 4 Softw are Installation Configuri ng Ex ternal Modem Wi th Wi ndows 98/ME/2000/N T4.0/XP 4.1 Window s 98 1. Restart th e comput er after conn ecting the m odem to PC .When W in dow s detects the m odem ,the m essage “ This w izard search es for new drives for:” “ Anal og Modem ” is displayed.
15 3. Select “CD-ROM drive” ,then selec t “ Sp ecify a location:” and ty pe F:SMC 3056EM (F is the letter of CD-ROM drive ) an d click Next to continu e. 4. Windows w ill fin d the driver for SMC EZ Modem External Data Fax Voice Mod em and click Next .
16 6. Click Finish to end this installation procedure. ..
17 4.2 Window s ME 1. The message of Anal og Modem w ill appear . Select “ Specify the location of the driver [Advanced]” and click Nex t . 2. Select “Search for the best driver for your device [Recom m ended]”, then select Specify a location and t ype F: SMC3056EM (F is the letter of CD-ROM drive ) and click Next to continue.
18 3. Windows will find the driver for a SMC E Z Mode m External Da ta F ax V oic e Mod em nd cl ick Next . 4. Click Finish to end this installation procedure.
19 4.3 Window s NT 1. Double click “ Mo d em s ” form Start → → → → Setting → → → → Control Panel. 2. Check “ Don’t detect m y modem ; I will select it from a list “ an d then click Next.
20 4. Indicating th e path: F:SMC3056EM and then click OK. 5. Select the m odel of y our m odem and th en click Next. 6. Select the C OM port that y ou connect m odem to you r PC and click Next.
21 7. Windows has finished installing the software. Click Finish to com plete Installation. 8. Y ou can see the m odem set up on y our PC. Click Close to complete Installation.
22 4.4 Window s 2000 1. Res tart the computer after connectin g the modem to PC. When W indows detects the m odem, the w izard will h elp you to install the new device. Click Next to begin installation. 2. Select” Search for a suitable driver for m y device [recommended]”, and cli ck Next .
23 3. Select ” CD-ROM drives ” and /or “ Specify a location ”. Then click Next. 4. Please type F:SMC3056EM (F is the letter of your CD-ROM d river), then click OK to continue.
24 6. Click Ye s . 7. Click Finish to end procedu re..
25 4.5 Window s XP 1. Restart the compu ter after connecting the m odem to PC. When W indow s detects the m odem, the w izard will h elp you to install the n ew device.Select “ Install form a list or specific location [Advanced ] ”.Then click Next.
26 3. Click “ Continue Anyway ”. 4. Click Finish..
27 Chapter 5 Diagnostics 5.1 Window s 98/ME 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Mod e m s icon. 2. T o test th e modem by click ing on th e Diagnos tics tab.
28 3. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly . Cli ck OK to end this procedure.
29 5.2 Window s 2000 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Phone and M o dem Options icon. 2. Clic k on the Mo d em s , then select SMC E Z Modem External Data Fax V oice Mod em and click Pr operties .
30 3. Click Diagnosti cs . T o test the modem by clicking Query Modem . 4. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly .
31 5.3 Window s XP 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Phone and M o dem Options icon. 2. Click on the Mo de m s , then s elect SMC EZ Modem External Data F a x V oice… and click Properties .
32 3. Click Diagnosti cs . T o test the modem by clicking Query Modem 4. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly .
33 Chapter 6 Uninstalling Procedures 6.1 Window s 98/ME 1. Please go to Start / Settings / Co nt r ol Panel and double-clic k on th e Mod e m icon. 2. Select SMC EZ Modem External Data Fax V oice M o dem , the click Re m ove .
34 3. Click Close ..
35 6.2 Window s NT 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . Then double- click on the Mo de m s icon. 2. Selec SMC EZ Mode m External Da ta Fax V oice Modem , then click Remove . 3. Click Ye s .
36 4. Click Close..
37 6.3 Window s 2000 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Add/Rem ove Hardw are icon 2. Click Next . 3. Select Uninstall/Unplug a dev ice , then click Next .
38 4. Select Uninstall a device and click Next to continue. 5. Select SMC EZ Modem E xternal Data Fax V oice M odem , then click Next to cont inue. 6. Select Y es, I w ant to uninstall this dev ice , th en click Nex t to continue.
39 7. Click Finish to end th is procedure..
40 6.4 Window s XP 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he System icon .
41 3. Click Mod em s tab and s elect th e modem . Then dou ble-cli ck on t he SMC EZ Modem External Data Fax V o ice Modem . 4. Click Driver tab, then click Uninstall.
42 5. Click OK to end this procedure..
43 Chapter 7 T roubleshooting Modem will not dial-out z Check your phone cable connect ed properly into L INE jac k. z If y ou use the T one-dialing on a line, but r equired the Pulse -dialing m ethod, ple ase change th e comm and T to P in you r d ial command lin e.
44 FOR TECHNICA L SUPPORT , CA LL: From U.S.A. and Canada (24 hours a day , 7 day s a week) (800) SMC-4-YOU; (949) 679-8000; Fax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK Time) 44 (0) 1 18 974 8700; Fax : 44 (0) 1 18 974 8701 IN TER NE T E-m ail addresses : techsupport@s mc-as ia.
45 Russia: 7 (095) 290 29 96; Fax 7 (095) 290 29 96 PRC: 86 21 6485 9922; Fax 86 21 6485 9922 T aiwan: 886 2 8797 8006; Fax 886 2 8797 6288 Asia Pacif ic: (65) 6238 6556; Fax (65) 6238 6466 Korea: 82 .
An important point after buying a device SMC Networks SMC3056EM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SMC Networks SMC3056EM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SMC Networks SMC3056EM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SMC Networks SMC3056EM you will learn all the available features of the product, as well as information on its operation. The information that you get SMC Networks SMC3056EM will certainly help you make a decision on the purchase.
If you already are a holder of SMC Networks SMC3056EM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks SMC3056EM.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks SMC3056EM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks SMC3056EM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
