Instruction/ maintenance manual of the product EliteConnect SMCWHSG14-G SMC Networks
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USER GUIDE SMCWHSG14 -G Elit eC onnect™ 80 2. 11g W irele ss Hotspot Gat e w a y.
SMCWHSG14-G User Guide.
SMCWHSG14-G 2 Copyright Notice Copyright © 2005-2015 SMC NE TWORKS Inc. All rights reserved. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior writt en permission.
SMCWHSG14-G 3 SMC's Limited Warr anty Limited Warrant y Statement: SMC Networ ks, Inc. ("S MC") warrants its products to be free from defects in workmanship and mat erial s, unde r normal use and service, f or the applicable warr anty term.
SMCWHSG14-G 4 Customers must con tact SMC for a Return Material Authorization nu mber prior to returni ng any product to SMC. Proof o f purchase ma y be required.
SMCWHSG14-G 5 SOME ST A TES DO NOT ALLOW THE EX CLUSION OF IMPLIED WARRANTIES OR THE LIM ITA TION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMIT A TIONS AND EXCLUSIONS MA Y NOT APPL Y TO YOU . THIS WARRANT Y GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MA Y V ARY FROM ST ATE T O ST A TE.
SMCWHSG14-G 6 T able of Contents 1. Introduction ............................................................................................................... ....................... 4 1-1 Package Contents ...........................................
SMCWHSG14-G 7 3-2-17 DDNS ................................................................................................................... ......... 129 3-2-18 LAN Devices ............................................................................
SMCWHSG14-G 8 1. Introduction The Wireless Hotspot Gateway is a compact intelli gent gateway integrated with a four-port port -based VLAN switch. It provides Plug’ Play Internet access, advanced security and network management.
SMCWHSG14-G 9 1-2 Features z Wireless data rates up to 54Mbps z Supports 100 Simultaneous Users z IP Plug and Play (iPnP) z Comprehensive security 64/128-bit WEP encryption WP A encry ption IP/URL fil.
SMCWHSG14-G 10 1-4-1 T op Panel The top panel of the Wireless Hotspot Gateway is shown below . Figure 1-2 Wireless Hotspot Gateway T op Panel.
SMCWHSG14-G 11 LEDs Indication LED State Description POWER Off The Wireless Hotspot Gateway is not receiving electrical power . Green The Wireless Hotspot Gateway is receiving electrical power . SYS Off The Wireless Hotspot Gateway status is defective.
SMCWHSG14-G 12 1. RS-232: Reserve for manufacture use. 2. LAN (1-4): The rear panel supports four a uto-sensing RJ-45 por ts and all po rts can be auto-switched to MDI-II connections. The LAN ports used for linking hosts or other network dev ices. The individual port can b e either connected to 100BaseTX networks or 10BaseT networks.
SMCWHSG14-G 13 LED Indicators One POWER LED One W AN 1 0/100M Link/Activity LED Four LAN 10M/100M Link/Activity LEDs One Wireless Link/Activity LED One System LED Power Requirement External Power Adap.
SMCWHSG14-G 14 1-5-2 Software Specificatio ns Networking • IEEE802.3 10BaseT Ethernet • IEEE802.3u 100BaseTX Fast Ethernet • IEEE802.3af P o w e r o v e r E t h e r n e t • IEEE802.
SMCWHSG14-G 15 Security and Firewall • Layer 2 Isolation Security • SSL User Login page/ Configu ration Page • SSL Administration • VPN Pass through (IPSec/PPTP) • Customize SSL Certificate .
SMCWHSG14-G 16 2. Installation The followings are instructions for setting up the Wire less Hotspot Gateway . Refe r to the illustration and follow the simple steps below to quickly install your Wireless Hotspot Gateway . 2-1 Wall-Mounting The Wireless Hotspot Gateway can be wall-mounted on a wall by applying the two mounting brackets on screws.
SMCWHSG14-G 17 2. Mount the device in the rack, using three rack-mountings screws. Note : If the screws are not properly anchored, the stra in of the cables connected to the Wireless Hotspot Gateway rear panel connectors could pull out the Wireless Hotspot Gatew ay from the wall.
SMCWHSG14-G 18 ISP Requireme nts V erify whether your ISP use fixed or d ynamic IP . If it is a fixed IP , be sure to get the IP from your ISP . For dynamic IP , which is mostly used, the PC will get the IP automatically whenever it hooks up on the modem.
SMCWHSG14-G 19 2-4 Getting Start 1. Place the Wireless Hotspot Gateway and AG-200E Printer on a fl at work surface. 2. Connect the Ethernet cable to the Wireless Hotspot Gateway’s LAN port. 3. Connect the other end of the Ethernet cable to t he AG- 200E Account Generator Printer’s RJ45 port.
SMCWHSG14-G 20 2-2 POE (Power over Ethernet) Application Figure 2-6 POE Connection Note: T o use the SMCW HSG14-G’s POE feature, follow t he instructions for your specific POE device.
SMCWHSG14-G 21 3. Configuring the Wireless Ho tspot Gateway 3-1 Setting Wizard Step 1: Start your browser , and then enter the factory default IP address 192.168.2.1 in your b rowser’s location box. Press Enter . Figure 3-1 Web Browser Location Field (Factory Default) Step 2: The Wireless Hotspot Gateway configurati on tools menu will appear .
SMCWHSG14-G 22 Figure 3-4 System Quick View Click on reset button to clear the username and password data. Note: ) This Web agent is best viewed with IE 5.0 or Netscape 6.0 and above browsers. ) If you would like to change t he password please see Step 10.
SMCWHSG14-G 23 Step 3: Internet Con nection Setting Select the appropriate Internet connection type to connect to your IS P . Figure 3-5 I nternet Connection Setting Screen z DHCP Client The device can work as a DHCP cl ient. This allow s the device to obtain the IP address and other TCP/IP settings from your ISP .
SMCWHSG14-G 24 z Static IP Setting If Static IP Setting is selected, then this screen will appear . Enter the IP address information provided by your ISP . Figure 3-7 Internet Connection Setting Screen—Static IP Setting Item Default Description IP Address 0.
SMCWHSG14-G 25 z PPPoE (Point-to-Point Prot ocol over Ethernet) If “PPPoE” is selected, then this screen will appear . Enter the username, password a nd other major fields. Figure 3-8 Internet Connection Setting Screen—PP PoE Setting Item Default Description Username Empty Enter the user name provided by y our ISP .
SMCWHSG14-G 26 Item Default Description Connect on Demand and Max Idle T ime Connect on Demand Enable Y ou can configure your Wireless Hotspot Gateway to cut you r connection with your ISP after a spec ified period of time (Max Idle Time).
SMCWHSG14-G 27 z PPTP Client (Point-to-Point T unneling Protocol) If “PPTP” is selected, then this screen will appear . Fill out all the information provided by your ISP . Figure 3-9 Internet Connection Setting Screen—PP TP Client Setting Item Default Description My IP Address Empty Enter the PPTP local IP address provided by your ISP .
SMCWHSG14-G 28 Item Default Description Gateway IP Address Empty Enter the PPTP server Gateway IP address provided by your ISP . PPTP Server IP Address Empty Enter the PPTP server IP address provided by your ISP . Username Empty Enter the user name provided by your ISP .
SMCWHSG14-G 29 Step 4: Wireless Setting This page allows you to define ESSID, Channel ID and WEP/WP A encryption for wireless connection. Figure 3-10 Wireless Setting Screen Item Default Description ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network.
SMCWHSG14-G 30 Step 5: E-mail Server Setti ng Wireless Hotspot Gateway allows an extra Email server parameter to for ward the subscriber ’s E-mail. Figure 3-1 1 E-mail Service Setting Screen Item Default Description Email Server Redirect No Disables or enabl es email server redirect function.
SMCWHSG14-G 31 Step 6: A uthe ntication Ser vice Setting Figure 3-12 Auth entication Service Setting Screen Item Default Description Built-in Authentication/ No Authentication No No Authentication) Ye.
SMCWHSG14-G 32 Step 7: Billing Profile Setting The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer . Figure 3-13 Billing Profile Setting Screen Item Default Description Service T ime to Finish Options: Time to Finish or Ac c um u la t i on .
SMCWHSG14-G 33 Item Default Description Currency $ Enter the appropriate currency uni t or currency symbol. Number of decimals places 2 Enter the billing decimal value. The field maximum value is 3. No 01~03 The index number of billing profile. In Wizard setup, we provide only 3 billing profile.
SMCWHSG14-G 34 Figure 3-15 Account Gen erator Printer Step 9: Acco unting Setti ng z Three-buttons Printer Set ting Figure 3-16 Accounting Setting Screen (Thre e Buttons Printer) Button B Button A But.
SMCWHSG14-G 35 Figure 3-17 Billing Profile Setting Screen Item Default Description Button A~ C 01 Define each button’s billing prof ile. Select one billing profile by clicking in the list box. Printout Number of copies to print 1 The system allows you to print all your bills.
SMCWHSG14-G 36 z Web-based Account Genera tor Setting Figure 3-18 Web-based Account Gene rator Setting Screen Item Default Description Billing Profile (Button A~C) Define each button’s billing profile. Select one billing profile by clicking in the list box.
SMCWHSG14-G 37 Item Default Description Password account Enter the password for web-based account generator . The password can consist of up to 80 alphanumeric characters and is case sensitive. Confirm Empty Enter the password for confirmation. Click on button to preview and operate account generator panel.
38 Figure 3 - 20 Example- A c c c ount Printout S M M CWHSG14-G.
SMCWHSG14-G 39 Click “View Account List” to display current account information. Figure 3-21 Account List Click on refresh button to update the account list page. The field name button in this list show that this list can be sorted in ascending/descending order according to the corresponding field name.
SMCWHSG14-G 40 Customize Printout Text This function allows you to produce custom bill based on your requirements. Figure 3-22 Customize Printout T ext Setting Screen Click the button to displays the account on t he screen as it would appear when printed.
SMCWHSG14-G 41 Figure 3-23 Example- PC-connected printer Printout (Time to Finish) Figure 3-24 Example- PC-connected printer Printout (Accumulation).
SMCWHSG14-G 42 Figure 3-25 Example- Account Generator Printer Printout (Time to Finish) Figure 3-26 Example- Account Generator Printer Printout (Accumulation).
SMCWHSG14-G 43 Figure 3-27 Example-Post-paid Printout.
44 Step 10 Item User n Pass w Confi r Syst e Secu r Addr e : System Settin n ame w ord r m m date and tim e r e Administrator e ss Click the b g Figure Default admin admin Empty e YYYY/MM/DD HH:MM:SS .
SMCWHSG14-G 45 3-2 Advanced Setu p The Advanced Setting enables you to configure adv anced settings related to accessing the Internet, including, 1. System 2. W AN/LAN 3. Server 4. Authentication 5. RADIUS 6. Billing 7. Accounting 8. Credit Card 9. Keypad 10.
SMCWHSG14-G 46 3-2-1 System Define the Wireless Hotspot Gateway System configuration. Figure 3-30 System Setting Screen.
SMCWHSG14-G 47 Figure 3-31 System Setting Screen Item Default Description System/Host Name Empty The system name can consist of up to 40 alphanumeric characters. Domain Name Empty The Domain name can consist of up to 80 alphanumeric characters. Location Information Empty Enter your location information.
SMCWHSG14-G 48 Item Default Description NTP Setting Disable Enables or disables NTP (Network T ime Protocol) T ime Server . Network Time Protocol can be utilized to synchronize the time on devices across a network. A NTP T ime Server is utilized to obtain the correct time from a time source and adjust the local time.
SMCWHSG14-G 49 Item Default Description SSL Certificate Default Option: default or customize certificate, These are two ways to create a certificate, one is purchase a certificate from a certificate authority (Ex. V erisig n or Thawte), and another is creating a self-certificate (For example: Uses OpenSSL tool).
SMCWHSG14-G 50 Figure 3-34 Restart Dialog Box z Device IP (LAN IP) Setting Figure 3-35 Device IP (LAN IP) Setting Item Default Description IP Address 192.168.2.1 The internal LAN IP addr ess of your Wireless Subscriber Server Gateway . Subnet Mask 255.
SMCWHSG14-G 51 DHCP Clie nt The device can work as a DHCP cl ient. This allow s the device to obtain the IP address and other TCP/IP settings from your ISP .
SMCWHSG14-G 52 PPPoE Figure 3-40 PPPoE Setting Screen Item Default Description User Name Empty Enter your PPPoE acc ount name. The user name can consist of up to 80 alphanumeric charac ters and is case sensitive. Password Empty Enter your PPPoE password.
SMCWHSG14-G 53 Item Default Description Service Name Empty Enter the service nam e provided by your ISP . The service name can consist of up to 64 al phanumeric characters and is case sensitive.
SMCWHSG14-G 54 z PPTP Figure 3-41 PPTP Setting Screen Item Default Description My IP Address Empty A PPTP local IP address for the xDSL/Cable connection (provided by your ISP). My Subnet Mask Empt y Enter the PPTP local IP address for the xDSL/Cable connection.
SMCWHSG14-G 55 Item Default Description Password Empty Enter your PPTP password. The password can consist of up to 80 alphanumeric characters and is case sensitive. PPP MTU Setting 1460 MTU (Maximum Tr ansfer Unit) specifies maximum transmission unit size.
SMCWHSG14-G 56 3-2-3 Server Figure 3-42 Server Setting Screen Item Defaul t Description Web Server HTTP Port 80 Enter the HTTP port number . The HTTP port allowed range is 80 or 8010 to 8060. For access the Wireless Hotspot Gateway system under NA T , please tab the “http://HTTP Port IP Address: Port Number”.
SMCWHSG14-G 57 Item Defaul t Description DHCP Server Enable There are three types of DHCP Services. DHCP Disable—Disable the DHCP server function. DHCP Relay—Enable DHCP Relay function.
SMCWHSG14-G 58 3-2-4 Authentication Figure 3-43 Auth entication Setting Screen Item Default Description Authentication T ype No Authentication Option: No Authentication, Built-in Authentication or User Agreement. No Authentication ― Subscriber can direct access the Internet without enter username and password.
SMCWHSG14-G 59 Item Default Description Authentication T ype No Authentication Built-in Authentication ― Wireless Hotspot Gateway provides “Built-in Authentication” for service provider to build up an Internet service without any extra authentication software.
SMCWHSG14-G 60 Copy and paste the following HTML Code into your home page to produce user agreement login page. Figure 3-44 Preview Redirect Login Page Code Item Default Description SSL Login Page Disable Enables or di sables SSL security of login page.
SMCWHSG14-G 61 3-2-5 RADIUS A uthe ntic ati on Figure 3-45 Auth entication Setting Screen.
SMCWHSG14-G 62 Item Default Description RADIUS Authentication Disable Option: No Authe ntication or RADIUS Server . Disable (No Authentication ) ― Subscriber can direct access the Internet without enter username and password.
SMCWHSG14-G 63 Item Default Description Retry Frequency ~ Seconds 3 The field default value is 3 seconds. Accounting Service Enable Enables or disables the accounting service. Interim Update T ime 5 Minutes Specify the interim update time. Authentication Method CHAP Enter the authentication method of RADIUS server .
SMCWHSG14-G 64 3-2-6 Billing The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer . Figure 3-46 Billing Setting Screen Item Defaul t Description Pre-Paid Enable The subscribers can acce ss Internet with pre-defined usage time.
SMCWHSG14-G 65 If you change billing mode (Pre-paid Æ Post-paid or Post-paid Æ Pre-paid), the system will erase all account and disconnect all on-line users. Figure 3-47 Message Box Item Default Description Enable Credit Card Service Disabl e Enables or disables the credi t card service.
SMCWHSG14-G 66 Figure 3-48 Credit Service Setting Screen Figure 3-49 Error Dialog Box (Credit Card Service=Enable) Item Default Description T ime to Finish Enable The subscriber can a ccess Internet only one time with one account.
SMCWHSG14-G 67 Item Default Description Accumulation Accumulation Disable The subscriber can acce ss Internet many times with one account. The system can keep and accumulate every single usage time until the pre-defined usage time run out. Idle T ime Out 5 Min(s) The idle time out valid range is 1-1440.
SMCWHSG14-G 68 Item Default Description No. +1~+10 The index numb er of billing profile. In Advanced setup, we provide 10 billing profile. Active - Click on check box , active or inactive the billing profile. Name - It is the name of billing profile. The maximum allowed characters length is 12.
SMCWHSG14-G 69 Figure 3-52 Post-paid Procedure Diagra m Click Apply button to save the new settings. Click Ap pl y button, the success dialog box appears.
SMCWHSG14-G 70 3-2-7 Accounting This function allow service provider to generate the subscriber accounts. Figure 3-54 Accounting Setting Screen.
SMCWHSG14-G 71 Figure 3-55 Item Default Description Expiration Un-used account will be deleted after ~hours automatically 12 hours Enter the number of hours/minutes/days. The field maximum value is 30 hours/minutes/days. Accumulation account will be deleted after logged in ~ 3 months Enter the number and select time unit from list box.
SMCWHSG14-G 72 Figure 3-56 Account Process Diagra m Can be replenished by subscriber=Enable z Three-But ton Printer/ Web-based A ccount Ge nerator Panel Figure 3-57 Three-Button Printer/ Web-based Account Generator Pa nel Setting Screen Item Default Description Button A~C - Define each button’s billing profile.
SMCWHSG14-G 73 Item Default Description Use ~ for Discount Price Plan based on “Button Presses” Button A, Disable Select one button (A~C) by clicking in the list box to assign the base charge and select enable to active the discount price plan. Click on button to preview and operate account generat or panel.
SMCWHSG14-G 74 Figure 3-60 PC-connected Printer Printout (Time to Finish).
SMCWHSG14-G 75 Figure 3-61 Web-based Account Gene rator Printout (Accumulation).
SMCWHSG14-G 76 Figure 3-62 PC-connected Printer Printout (Accumulation) Note: Before configuring the accounting, you have to setting the billing profile of Web-based account generator panel.
SMCWHSG14-G 77 Example: If press 7 times z Discount Price Plan based on “B utton Presses” is disabled. Figure 3-63 Example 1 Amount: 7 x $2.00= $14.
SMCWHSG14-G 78 z Discount Price Plan based on “Button Presses” is enabled. z The Charge by level is disabled. Figure 3-65 Example 2 Amount: 7 x $ 1 = $ 7.
SMCWHSG14-G 79 Below is an example of the account printout. Figure 3-66 Account Printout.
SMCWHSG14-G 80 z Discount Price Plan based on “Button Presses” is enabled. z Charge by level is enabled. Figure 3-67 Example 3 Amount: 2 x $2.00 + 4 x$ 1.
SMCWHSG14-G 81 Below is an example of the account printout. Figure 3-68 Account Printout.
SMCWHSG14-G 82 z Discount Price Plan based o n “Button Presses ” Figure 3-69 Discount Price Plan Setting Screen Item Default Description Charge by levels Enable Enables or dis ables the charge by levels function. Level 1~10 This field displays t he level number of charge rate.
SMCWHSG14-G 83 Figure 3-70 Success Dialog Box.
SMCWHSG14-G 84 3-2-8 Credit Card Wireless Hotspot Gateway provides three credit card services ( Authorize.net , iV alidate.net, Secure Pay and Paypal ) that allow service provider to author ize, process, and mana ge credit transactions directly from Internet.
SMCWHSG14-G 85 Item Defaul t Description Need Disable If your Merchant Provider need password to a uthori ze, click the check box to enable this function. Password Empty Enter your Merchant password. Merchant T ransaction Key Empty The Merchant Transaction Key can be obtained directly from “Authorize.
SMCWHSG14-G 86 Item Defaul t Description Secure Server Address https://www . vious.net/m erchant/proc esscc.asp Enter the secure server address. Secure Pay Merchant ID Empty Enter your Merchant ID . This is a Merchant Identification Number that you’re received from your Merchant Provider.
SMCWHSG14-G 87 Figure 3-72 Success Dialog Box.
SMCWHSG14-G 88 Please follow steps below to pay using credit card. Step 1: Choose Credit Card service on the login page. Figure 3-73 Login Page Click Click Select Credit Card Service.
SMCWHSG14-G 89 Step 2: Select Service and enter payment information. Figure 3-74 Service & Payment Information Setting Screen (Authori ze.net) Item Default Description Payment Information Credit card number Empty Enter your credit card number . Credit card expiration date Empt y Enter the credit card expiration date.
SMCWHSG14-G 90 Figure 3-75 Service & Payment Information Setting Screen (iValidate.net) Item Default Description Payment Information Credit card number Empty Enter your credit card number . Credit card expiration date Empty Enter the c redit card expiration date.
SMCWHSG14-G 91 Step 3: After valid payment information has been prov ided, the sub scriber will obtain one valid account to login or the Figure 3-78 screen will appear .
SMCWHSG14-G 92 3-2-9 Keypad Figure 3-78 Keypad Setting Screen.
SMCWHSG14-G 93 Item Default Description Use for Pre-Paid Billing The system provides ten user definable hot keys through the use of the + Key plus the 1 through 0 keys across the top of the ke ypad. Keypad Hot Key +1~+0 It is the combination hot ke y for keypad application.
SMCWHSG14-G 94 Step 2: Click the Keypad in Advanced Setup Menu, define the Billing plan of pre-paid, and click Ap pl y . Figure 3-80 Keypad’s Hot Key Setting Screen Step 3: Y ou can use keypad to create subscriber accounts now . Press keypad hot key and then press Enter .
SMCWHSG14-G 95 Step 4: Subscriber can use this account to access Internet now . z Use for Post-Paid Billing Step 1: Click the Billing in the Advanced Setup menu, select enable Post-paid, click Apply . Figure 3-82 Billing Setting Screen Step 2: Click the Keypad in Advanced Setup Menu, Define the billing plan of post-paid, click Ap pl y .
SMCWHSG14-G 96 Step 3: Y ou can use keypad to create subscriber accounts now . Press Enter , a new subscriber account is generated, and the account information shoul d be printed. This account information is including serial number , username, password and account create time.
SMCWHSG14-G 97 Figure 3-86 Keypad’s Hot Key List z Daily A cc ount Report Printout Figure 3-87 Daily Account Press ABCAA Enter the date (MonthDa te) A ccount Generator Printe r PS/2 Ke yp ad B: Bill.
98 z Mon t z Syst t hly A ccount R e t em Status Rep o e port Printout Fig o rt Printout Figure 3- 8 ure 3-88 Monthl y 8 9 System Statu s y Account s Report Printou t Pr e P S M t e ss A BCB B P ress .
SMCW H z Net w H SG14-G w ork Report Pri n n tout Figure 3-90 Network R e e port Printout Press AB 99 B CAB.
SMCWHSG14-G 100 3-2-10 Customization z Login Page The Wireless Hotspot Gateway provides three differ ent login page fo rmats, including standard, redirect, advanced and frame format. Standard For some service providers, they may hope to have a customize subscriber ’s login page to the users.
SMCWHSG14-G 101 Item Default Description Copyright Enable The cop y right is allowed the administrator to input a paragra ph in the subscriber login page for copyright information. The m aximum character of the copyright is 80. Background Color FFFFFF The background text color can be specified color .
SMCWHSG14-G 102 Redirect This allow service provider to redirect the subscriber ’s browser to a specified home page. Figure 3-94 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to produce redirect subscriber login page.
SMCWHSG14-G 103 Advanced This function allow user to design l ogin page of Wireless Hotspot Gateway . Figure 3-96 Adva nced Login Page Setting Screen Item Default Description Welcome Slogan Welcome The maximum allowed characters length is 80. Page Background None The page back ground can be none or specified color .
SMCWHSG14-G 104 Figure 3-97 Color Gird Frame If “Frame” is selected the subscriber login page will be separate into T op Frame and Bottom Frame. Bottom Frame is a default format for userna me and password input, T op Fr ame is allowed to be specified a URL to link.
SMCW H z Log o This fun the stan d I t File Pa H SG14-G o ction allows ser v d ard login page t em D e th Em p Clic Clic Figure 3- 9 v ice provider to u and account pri n Figur e e fault p ty Enter t .
SMCWHSG14-G 106 Figure 3-101 Logo Setting Screen Figure 3-102 Login Page.
SMCWHSG14-G 107 z Information Window This function allow service provi der can decide whether the y want an “Information Window” pop -up on subscriber PC when authenticate successful or not and specified text of information window . Subscriber can type “http://1.
SMCWHSG14-G 108 Figure 3-104 Example-Login Page Screen Figure 3-105 Information Window Billing T ype=Time to Finish Can be replenished by subscriber=Disable Figure 3-106 Information Window Billing T y.
SMCWHSG14-G 109 Figure 3-107 Information Window Billing T ype=Accumulation Can be replenished by subscriber=Disable Figure 3-108 Information Window Billing T ype=Accumulation Can be replenished by sub.
SMCWHSG14-G 11 0 Figure 3-109 Information Window Super Subscriber Account (Defau lt username=”super” & password=”super”) Figure 3-1 10 Lo gout Successfully Dialog Box Billing T ype=Accumul.
SMCWHSG14-G 111 z Account Printout This function allow service provider to specified text of account printout. Figure 3-1 12 Account Printout Customization Setting Screen.
SMCWHSG14-G 11 2 Click Apply button to save the new settings. Click Ap pl y button, the success dialog box appears. Click on Back to return to Account Printout Customization setting screen.
SMCWHSG14-G 11 3 Figure 3-1 15 Account Generator Printer Printout Figure 3-1 16 Account Generator Printer Printout.
SMCWHSG14-G 11 4 z Credit Card Standard Login Page This function allow service provider to customiz e the additional credit card message for the standard login page.
SMCWHSG14-G 11 5 Figure 3-1 19 Billing Setting Screen.
SMCWHSG14-G 11 6 Service Selection Page This function allow service provider to customiz e the additional credit card message for the standard login page.
SMCWHSG14-G 11 7 Figure 3-121 Service Selection Page Setting Screen (iValidate.net).
SMCWHSG14-G 11 8 Figure 3-122 Service Selection Page Setting Screen (Secure Pay).
SMCWHSG14-G 11 9 Figure 3-123 Service Selection Page (Authorize.net).
SMCWHSG14-G 120 Figure 3-124 Service Selection Page (iV alidate.net).
SMCWHSG14-G 121 Figure 3-125 Service Selection Page (SecurePay).
SMCWHSG14-G 122 Successful Page Figure 3-126 Successful Page Setting Screen.
SMCWHSG14-G 123 Figure 3-127 Example-Successful Page Fail Page This function allow service provider to customize the message for the fail page. Figure 3-128 Fail Page Setting Screen Click Apply button to save the new settings.
SMCWHSG14-G 124 Figure 3-129 Fail Page Click Ap pl y b utton, the success dialog box appears. Click on Back to return to Credit Card Customization setting screen.
SMCWHSG14-G 125 z User A greement Page This function allow user to design user agr eement page of Internet Subscriber Serve r . Figure 3-131 User Agreement Page Setting Screen Figure 3-132 User Agreem.
SMCWHSG14-G 126 3-2-1 1 Pass Through This function allow administrator to set some special devices pass through the Wireless Hotspot Gateway system. Because some network devices might be constructed unde r the Wireless Hotspot Gateway . Ho wever these devices needn’t be checked and authorized.
SMCW H Pass Dest i URL o Start End I Sub s Start End I IP A d Subn MAC Mas k Pass No. Activ e Addr e Ty p e Dele t Note: T h H SG14-G Item D Through D i nation UR L/IP A o r Website E IP Address E P A.
SMCWHSG14-G 128 3-2-12 Filtering Filtering allows the system administrator to have a lis t of restricted destinations, which is useful to block specified Internet websites or Intranet areas. Figure 3-134 Filtering Setting Screen Item Default Description Filtering Disable Enables or disables filtering function.
SMCW H Restri c URL o r Start I P End I P IP Ad d Subne No Active Addre s Delete Note: T h H SG14-G Item Def a c t Destination r Website Em p P Address Em p P Address Em p d ress Em p t Mask Em p - Di.
SMCWHSG14-G 130 3-2-13 Share This feature allows sharing the network dev ices after subscriber successful login. Figure 3-136 Share Device Setting Screen Item Default Descrip tion Share LAN resource Disable Enables or di sables share LAN re source function.
SMCWHSG14-G 131 Note: 1. Y ou must use the “ Search IP ” method to search for a device on the netwo rk. Please follow steps below to search your device. ) Click Start , and then click Search . ) Click Computers or People . ) Click “ A computer o n the network ”.
SMCWHSG14-G 132 3-2-15 Advertisement The system allow service provider to input 10 URL links for advertisement link purpose. Figure 3-139 Adv ertisement URL Link Setting Screen Item Default Description Frequency One Time Only One T ime Only—One Time Only means to send the advertisement link once after the subscriber Login.
SMCWHSG14-G 133 Click Appl y button, the success dialog box appears. Click on Back to return to Advertisement URL Link setting screen. Figure 3-140 Success Dialog Box 3-2-16 Walled Garden We prepare ten URL links that allows subscriber to access the specific Web pages even they didn’t have a username or password.
SMCWHSG14-G 134 Figure 3-141 Walled Garden.
SMCWHSG14-G 135 Figure 3-142 Login Page Item Description Link 1~10 Name The name is allowed user to set the pr ompt string in user customize login page. The maximum allowed characters length is 80. URL 1~10 The input format can be “http:// www .yahoo.
SMCWHSG14-G 136 3-2-17 DDNS The DDNS service (Dynamic Domain Name Service), an IP Registry provides a public central database where information such as email addresses, host nam es, IP addresses etc. can be stored and retrieved. This solves the problems if your DNS server uses an IP associated with dynamic IP addresses.
SMCWHSG14-G 137 Item Default Description Force to update every ~day(s) when WAN IP address keeps no change 1 day Enter a numbe r in the field to set the force update interval (in days). No 01~03 The index number of a DDNS ac count. Active Disable Click on check box, ac tive or inactive the DDNS record.
SMCWHSG14-G 138 Click Ap pl y button, the success dialog box appears. Click on Back to return to DDN S setting screen. Figure 3-145 Success Dialog Box 3-2-18 LAN Devices Administrator can direct remote control to LA N Devices via the Wireless Hotspot Gateway implemented the feature.
SMCWHSG14-G 139 1440. Item Defaul t Descrip tion Device Name Empty The LAN device name. The maxi mum character of the device nam e is 20. Virtual Port 0 The virtual port number valid range is 60001 to 60050 or 5900 to 5910. Device IP Address Empty Enter the IP address of LAN device in the form at “x xx.
SMCWHSG14-G 140 3-2-19 Syslog The function allows the device to transmit event mess ages to your sy slog server or your email addre ss for monitoring and troubleshooting. z Syslog Setting Figure 3-147 Syslog Setting Screen Item Default Description Syslog Disable Enables or disabl es the syslog server function.
SMCWHSG14-G 141 Item Default Description Syslog on W AN Server 1 IP Address Empty Enter IP address of first syslog server . Server 2 IP Address Empty Enter IP address of second s yslog server . Send to Email Disable Enables or disables the send to e-mail function.
SMCWHSG14-G 142 z Log Categories Figure 3-149 Log Settings Screen Item Interval Time Description Syslog Disable Click on check box, send log information to your syslog server . Email Disable Click on c heck box, send log information to your e-mail address.
SMCWHSG14-G 143 Item Interval Time Description Syst em Syslog Information 60 minutes The log included sy stem informati on would be sent according to specified interval time.
SMCWHSG14-G 144 Item Interval Time Description Logged-in Users 60 minutes A log included logged- in users information would be sen t according to specified interval time.
SMCWHSG14-G 145 Subscriber T race Relations hip Ty p e Ev ent Time L ef t T imeT oFinish Finished 00:00:00 T imeT oFinish Replenished 00:12:00 to S/Nxxxxxx T imeT oFinish Deleted 00:12:00 Accumulation.
SMCWHSG14-G 146 Item Interval Time Description LAN Devices Managemen t Categor y LAN Devices Information 60 minutes A log includ ing current LAN Devices Status will be sent according to specified interval time.
SMCWHSG14-G 147 3-2-20 Session Trace Session T race is an intelligent function to help servic e provider to trace ever y user’s access behavior . When “session trace” is enable , the system will.
SMCWHSG14-G 148 3-2-21 Bandwidth The function enables administrator to limit bandwi dth usage on a per user basis (MAC address). That prevents users from consuming a disproportionately large amount of band width so every user gets a fair share of the available bandwidth.
SMCW H 3-2-22 S This fea PPTP C secure c Auto - Start - conn e PPT P addr e User n Pass w VPN Clien t H SG14-G S ecure Remote ture allows you C lient. If “Secur e c onnection.
SMCWHSG14-G 150 3-2-23 SNMP The SNMP Agent Configuration screen en ables you to access to your device via Simple Network Management Protocol. If you are not familiar with SNMP , please consult your Ne twork Administrator or consult SNMP reference material.
SMCWHSG14-G 151 Item Default Description Privileges Read/Write Choose “Read”, “Write”, “Trap R ecipients” and “All” for different privileges. The default setting of the entry 2 is “write” and others are “read”. Status V alid/Invalid Chosen “Valid” or “Invalid”.
SMCWHSG14-G 152 3-2-24 Wireless Figure 3-155 Wireless Setting Screen.
SMCWHSG14-G 153 Item Default Description General Settings ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network. It is case sensitive and must not exceed 32 characters. Channel 6 Select the channel ID for wireless connection.
SMCWHSG14-G 154 Item Default Description WEP Key 1 This selects which of the Keys the Wireless Hotspot Gateway uses when it transmits. Y ou can change the selected encryption key every now and then to increase the security of your network. Note: Y ou have to configure all WEP keys (1~4), and select one of the four WEP key .
SMCWHSG14-G 155 Item Default Description Fragmentation Threshold 2432 This setting determines the size at which packets are fragmented. Enter a setting ranging from 256 to 2432 bytes. Use a low setting in areas where communication is poor or where there is a great deal of radi o interference.
SMCWHSG14-G 156 Click Ap pl y button, the restart dialog box appears . Click on Ap pl y to restart the system. Figure 3-156 Restart Dialog Box This operation will load the default manufacturer configuration to the system. All this page (Wireless) configuration setup w ill be replaced by default settings.
SMCWHSG14-G 157 Figure 3-158 Application 3-3 System Stat us Display Wireless Hotspot Gatew ay system basic status, including, 1. System 2. Account List 3.
SMCWHSG14-G 158 3-3-1 System The System Information Menu displays current s ystem basic information including the service connection message, host name, LAN, W AN, DHCP C onfiguration, DNS, E-mail Redirection, SSL Certificate, network traffic Information and the system firmware version number.
SMCWHSG14-G 159 Figure 3-161 System Status Screen.
SMCWHSG14-G 160 3-3-2 Account List Y ou can display a list of all the account informati on on this device. This t able includes the username, password, usage time, time created, l ogin time, expiration time and status. Figure 3-162 Account List Click on refresh button to update the account list page.
SMCWHSG14-G 161 3-3-3 Account Log The account log shows the accounts’ log information. Figure 3-163 Account Log This allow you to export the account logs to a text file format. (export.log) Click on Clear Log to remove all account log entries. Click on refresh button to update the account log page.
SMCWHSG14-G 162 3-3-4 Current User Display the current logged-in subscribers’ stat us. It allow service provider to disconnect any subscribers. Figure 3-164 Current User List Figure 3-165 Current User List (super account) Figure 3-166 Current User List (No Authentication) Click on refresh button to update the current user list page.
SMCWHSG14-G 163 3-3-5 DHCP Clients The DHCP client table shows the current DHCP users on the LAN. Figure 3-167 Current User Screen 3-3-6 Session List The remote site administrator could monitor the real time usage status of Wireless Hotspot Gateway via this page.
SMCWHSG14-G 164 3-3-7 LAN Devices Y ou can manage all devices by clicking on devic e name to access device’s Web-based interface. Figure 3-169 LAN Devices Status Screen Figure 3-170 Example- Etherne.
SMCWHSG14-G 165 3-4-1 Configuration Use the Configuration item to save, restore or re set configuration paramete rs of the Wireless Hotspot Gateway . Figure 3-172 Configuration Setting Screen Item Defaul t Description Backup Click it to save the system configuration to your computer .
SMCWHSG14-G 166 3-4-2 Firmware Upgrade The Firmware Upgrade menu loads updated firmware to be permane nt in flash ROM. The download file should be a binary file from factory; otherwise t he agent will not accept it. After downloading the new firmware, the agent will automatically restart it.
SMCWHSG14-G 167 z Scheduled Firmware Upgrade Scheduled Firmware Upgrade is a program that e nabl es an automatic upgrade to the latest firmwar e version through the TFTP server . Figure 3-174 Scheduled Firmware Upgrade Setting Screen Item Defaul t Description Disable/Enable Disables or enables t he scheduled firmware upgrade function.
SMCWHSG14-G 168 3-4-3 Boot Code Figure 3-176 Boot Code Upgrade Setting Screen 3-4-4 System Account Use the System Account screen to change the system accounts.
SMCWHSG14-G 169 Item Description Username The username can consist of up to 20 alphanume ric characters and is sensitive. Password The password can consist of up to 20 alphanumeric characters and is sensitive. Confirm The password for confirmation. Super Subscriber Disables or enab les the super account function.
SMCWHSG14-G 170 Or Figure 3-180 System Quick View z Web-Based Accounting Man ager Step 1: Start your Web browser and enter the factory default IP address 192.
SMCWHSG14-G 171 Step 2: The Wireless Hotspot Gateway configuration main menu will appear . Enter accou nt as the Username and account as the pa ssword and click Login Figure 3-182 Web-Based Accounting Manager Log in Screen Step 3: After a valid user name and password have been provided, the account Gen erator Panel homepage will appear .
SMCWHSG14-G 172 z Supervisor Account Step 1: Start your Web browser and enter the factory default IP address 192.168.2.1 in your browser ’s location box. Press Enter . Figure 3-184 Web Browser Locati on Field (Facto ry Default) Step 2: The Wireless Hotspot Gateway configuration main men u will appear .
SMCWHSG14-G 173 z Super Subscriber A c count Start your Web Browser; a subscriber login page will appear . Enter super as the Username and super as the password and click Enter , you can use Internet now .
SMCWHSG14-G 174 3-4-6 Pin Command The Ping function can check the Wireless Ho tspot Gateway networking connective or not. Figure 3-189 Ping Command Screen Item Description IP or URL Enter the IP address or the URL link.
SMCWHSG14-G 175 Appendix A Signal Connection Arrangements RJ-45 Ethernet Port The Wireless Hotspot Gateway RJ-45 Ethernet po rt can connect to any network ing devices that use a standard LAN interface, such as a Hub/S witch Hub or Router .
SMCWHSG14-G 176 Appendix B Regulations/EMI Compliance FCC Regulator y Statement Part 15-Class B compliant device This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. This device may not caus e harmful interference, and 2.
TE CHNICAL SUPPORT F rom U .S.A. and Canada (2 4 hours a day , 7 day s a week) Phn: 800-SMC -4- Y OU / 94 9-6 79-8000 F ax: 94 9-502 - 3400 ENGLISH T echnical Support in formation av ailable at www .smc.com FRENCH Inf ormations Support T echnique sur www .
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If you already are a holder of SMC Networks EliteConnect SMCWHSG14-G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks EliteConnect SMCWHSG14-G.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks EliteConnect SMCWHSG14-G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks EliteConnect SMCWHSG14-G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
