Instruction/ maintenance manual of the product P3365-V Axis Communications
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AXIS P3365-V Fixed Dome Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS P3365–V Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
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AXIS P3365-V Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3365-V Fixed Dome Network Camera T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . .
AXIS P3365-V Fixed Dome Network Camera Hardware Overview Hardware Overview 9 1 0 1 1 1 2 3 4 5 6 7 8 1. Network connector (P oE) 2. Audio out 3. LED Indicators (network, status, power) 4. Audio in 5. I/O connector 6. Control button 7. Fan connector (for outdoor model) 8.
AXIS P3365-V Fixed Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required.
AXIS P3365-V Fixed Dome Network Camera Hardware Overview LED Indicators Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > P orts & Devices > LED . See the online help for more information.
AXIS P3365-V Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3365-V Fixed Dome Network Camera Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). T o access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS P3365-V Fixed Dome Network Camera Access the Product Set P ower Line Frequency P ower line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 54 ) or by resetting the product to factory default.
AXIS P3365-V Fixed Dome Network Camera Access the Product Manual Trigger The Manual T rigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration.
AXIS P3365-V Fixed Dome Network Camera Access the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio.
AXIS P3365-V Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3365-V Fixed Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS P3365-V Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.
AXIS P3365-V Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3365-V Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 .
AXIS P3365-V Fixed Dome Network Camera Video and Audio • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
AXIS P3365-V Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules.
AXIS P3365-V Fixed Dome Network Camera Video and Audio Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default setting and can be used in most situations. The shutter speed is automatically set to produce optimum image quality .
AXIS P3365-V Fixed Dome Network Camera Video and Audio If using automatic Exposure control , set the IR cut lter to Auto to automatically switch between On and Off according to the lighting conditions.
AXIS P3365-V Fixed Dome Network Camera Video and Audio 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Include date and Include time .
AXIS P3365-V Fixed Dome Network Camera Video and Audio 3. T o control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible.
AXIS P3365-V Fixed Dome Network Camera Video and Audio For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus & Zoom .
AXIS P3365-V Fixed Dome Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Settings . Note The internal microphone is used by default; the external microphone is used when connected.
AXIS P3365-V Fixed Dome Network Camera Video and Audio Audio Output An external speaker can be connected to the Audio-out connector (a built-in amplier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out.
AXIS P3365-V Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS P3365-V Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS P3365-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3365-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) To disable specic controls, deselect the options under Enable/Disable controls . If using multiple view areas, deselecting a control will only disable the control in the selected view area.
AXIS P3365-V Fixed Dome Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS P3365-V Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS P3365-V Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.
AXIS P3365-V Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS P3365-V Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS P3365-V Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS P3365-V Fixed Dome Network Camera Events 2. Enter a descriptive name. 3. Select a recipient T ype . 4. Enter the information needed for the recipient type.
AXIS P3365-V Fixed Dome Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS P3365-V Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 40 .
AXIS P3365-V Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 4 1.
AXIS P3365-V Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS P3365-V Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3365-V Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS P3365-V Fixed Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS P3365-V Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS P3365-V Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS P3365-V Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS P3365-V Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS P3365-V Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS P3365-V Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour .
AXIS P3365-V Fixed Dome Network Camera System Options To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage T ools . To avoid lling the share, it is recommended to remove recordings continuously .
AXIS P3365-V Fixed Dome Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 55 .
AXIS P3365-V Fixed Dome Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings.
AXIS P3365-V Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3365-V Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade.
AXIS P3365-V Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS P3365-V Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See P erformance Considerations on page 63 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS P3365-V Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur .
AXIS P3365-V Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3365-V: 2 MP / HD TV 1 080p, vandal-resistant, indoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.
AXIS P3365-V Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, HTTPS encryption*, IEEE 80 2.
AXIS P3365-V Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Approvals EN 55022 Class B, EN 55024, EN 6 1 000-6-1, EN 6 1 000-6-2, EN 5058 1 FCC P art 15 Subpa.
AXIS P3365-V Fixed Dome Network Camera T echnical Specifications 3. 3 V m ax 50 m A 1 2 3 4 Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground SD Card Slot Supports SD cards with up to 64 GB of storage.
AXIS P3365-V Fixed Dome Network Camera T echnical Specifications • Running multiple ACAP Applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
User Manual V er . M3.2 AXIS P3365-V Fixed Dome Network Camera Date: January 20 15 © Axis Communications AB, 20 15 P art No. 6 1662.
An important point after buying a device Axis Communications P3365-V (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications P3365-V yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications P3365-V - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications P3365-V you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications P3365-V will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications P3365-V, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications P3365-V.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications P3365-V. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications P3365-V along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
