Instruction/ maintenance manual of the product V5.00 3xLogic
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3 x Logic Inc Intelligent Video Surveillance Vigil Server Software v5.00 User’s Guide October 2007.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 2 Table of Contents 1 INTRODUCTION .................................................................................................................................
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 3 1.5.6 Live POS Data Window ...............................................................................................................................
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 4 6 LANGUAGE SWITCHER ..............................................................................................................................................
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 5 1 Introduction This guide describes the inst allation and operat ion of 3xLogic’s Vig il Server Software (Vig il Server) . This version of the User’s Gu ide is cu rrent to Version 5.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 6 2 System Requirements The following t able outlines th e minimum and recommended platfo rms for running Vigil Server. PC Feature Minimum Recommended Operating System Windows 2000 Windows 2000 SP4 Windows XP Professional SP2 CPU 2.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 7 3 Software Features This section describes some of the features of Vigil Server. Feature Details Individual Camera Settings Configure each camera independentl y: brightness, contrast, sharpness, hue, resolutions, and more.
4 Installation 4.1 Windows Installation Notices Warning: During the installation you may get a Windows File Protection and/or a Windows Logo testing notice. Plea se follow the following instru ctions when this happens. Failure to do so can result in a non- functioning software installat ion.
Click “Yes” 4.2 Installation If you downloaded your install kit for Vigil Se rver, navigate to where you saved the file using Windows Explorer and double-click the EXE file th at you downloaded to begin installing.
Ready to Install Summarizes installation settings and give s you one more chance to abort the installation. Installation The actual install process. Copies nece ssary files, creates shortcuts, installs registry information, media drivers and CODECS, da tabase and scripts, and any other optional software.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 11 b. Select the data terminal ty pe from the dropdown list and select its configuration information. c. Select the “COM Por ts” tab to specify COM port settings for the data terminals.
1 Operation This section details the general u s age of Vigil Server software. T hi s i s th e n o r m al v i e w t h a t wi l l a ppear after the program has finished load ing. Notice that the program will automatically load at Windows star t-up, aut omatically log on, and open the “Live Viewer” window.
Opens the “Live Audio Settings” window. Clicking th e button opens the context menu which ca n open the “Audio Recorder Controls” window. Opens the “Live Vi ewer” window. If “Hardware Rendering” has been enabled and is supported by yo ur capture card, you can click the button.
1.2 Live Viewer Window By default, the “L ive Viewer” window will open once th e program has loaded. If “Auto Logon” is disable d, you must log in before the “Liv e Viewer ” window is opened. Note: The Live Viewer window may be slightly diffe rent depending on the capture card that is installed, the rendering mode en abled (hardware vs.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 15 1.2.1 Changing Live Viewer Camera Layout Use the buttons in the top se ction of the “Live Viewer” si de toolbar to sele ct the viewing style.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 16 1.2.2 TV Output Switch Vigil Server can display two video feeds to analog mon i tors. With the XECAP series video capture cards, one of these feeds can be configured as a multiplexed video outpu t similar to the “Live Viewer”.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 17 1.2.3 Restore Original Display Layout Undoes any layout changes that have been made since the “Live Viewer” window was last opened.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 18 1.2.7 s Camera Quick Acces To quickly select a camera for single vi ew display mode, click its corresponding number. It also provi des a simple wa y to c heck which cameras are recording.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 19 1.2.9 Media Drive I The “Media Driv e Information” of the status of the video and audio data storage drives that are configured on the DVR.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 20 n selection box Changes the selected PTZ camera. Dropdow Shows/hides the extra PTZ camera controls. Controls Use the mouse to click and drag the blue dot in the middle of the Pan-Tilt control in the desired direction.
“Goto”, or click the button with the preset num ber on it. To move the camera to an existing preset, se lect a preset from the dropdown list and click Patterns Controls the saved pattern of move ment of the select ed camera. Camera pattern s are stored within the camera.
Camera menu navigation butto ns. Camera menu select button 1.3 Searching and Playing Back Recorded Video Vigil Server offers a robust set of tools for searching and ra pidly identifying video f ootage.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 23 From / To i t s y o u r s e a r c h t o b e w i t h i n a s i n g l e d a y . T h i s c a n b e c h a n g e d i n t h e s o f t w a r e settings. You can specify the starting date/time and end da t e / t i m e o f y o u r s e a r c h .
Or / And Logical operators t hat will assist in searching w ith multiple criteria. By def ault, this is the OR operator, which will mat ch any results, in any of the POS data criteria fields. Th e AND operator will only matc h results that have the same POS data criteria, in all the used fields.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 25 1.3.3 Video Search Results After completing a search, the video re sults ar e displayed in the Video Search Results pane. This pane is also expandable/collaps ible. This button allows y ou to ch ange between the visual search and a simpler tabular search.
The tabular search simply shows a table with the start and end dates of the available video footage. It cannot display gaps in video footage. Creating and Runnin g a Custom Search 1.3.4 If you find yourself making the sa me search regularly, a “Custom Se arch” can be saved.
Description The name for your search that will appear in the “Custom Search” list. Time Filter The start time and end time to be searched. Cameras Select the cameras to search, or select “All Cameras” Data The custom search will include the POS data criteria specifi ed.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 28 1.3.5 Video Playback Once footage has been selected for play back it will be loaded in the playba ck portion of the “Search” window. Footage information is displayed below t he playback window.
A number of controls have been provi ded to make navigation and advanced fe atures more accessible: Click and drag the variable speed playback slider to change how fast the footage is played back.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 30 1.3.6 Synchronized Multi-Screen Playback Select Multi-Screen to playback up to four cameras simultaneously. The pl ayback window will be divided into quadrants. Quadrants are filled in cl ockwise order beginning in the top left.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 31 1.3.7 Using the Smart Search Smart searching allows you to furthe r refine your video sear ch by performing a cu stom motion detection search within a specified region of the loaded footage.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 32 1.3.8 Zooming During Playback You can zoom in on any footage being played back by selecting the “Zoom” tab fro m the “Advanced Features” section.
Note: You can only adjust a paused image; adjust ment of footage during playback is too CPU intensive. Any adjust ment you have made will be reapplied when footage is paused again.
Select the desired audio channel to pl ayback from the “Channel” dropdown. All Audio Plays back recorded audio fr om the selected channel, re gardless of whether there is recorded video at the same time. Video Only Audio Plays back recorded audio from the selected channel, only when there is corresponding recorded video at the same time.
If “Real-Time Authenti cation” (in “DVR Settings | Sear ch tab”) is enabled, during playback if a fram e is does not pass authentication a large red X is displayed over the frame. Printing, Saving, or Copying POS Data 1.3.14 1.3.15 To print data to the default pri nter, right click on the da ta records and select “’Print” .
Opens the OSD menu, all owing you to select open the “ Configure OSD” windo w Dwell Time The number of seconds a data record w ill remain on-screen. Number of Lines The maximum number of reco rds to display at a time. Background Transparent/Color Change the text bac kground color/transparency.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 37 1.4.1 Exporting Images Single frame shots can be saved in eith er Bitmap (BMP) or JPEG (JP G) format. BMP images retain all of the original image det a il, but are typically much larger th an JPG images as a result.
AVI Saves the current video footage as an AVI video. Select the export destinations and enter a filename. Clicking th e “Advanced” button will open the “CODEC Settings” w indow that allows y ou to select and configure the CODEC used du ring the e ncoding process.
If you are exportin g from multi-screen playback, when choosing to export vi deo, you will have the option of exporting the “S elect ed Camera” or “All Cameras”. Choosing “Selected Camera” will export on ly the currently selected camera footage.
V-POS If the V-POS software program is installed, t his option simply provides a quick way to load the applica t ion. It is especially useful if Vigil is configured for Kiosk mode and the normal Start menu is disabled. Update… Opens the Local Update Utility that provides a small program to perform softwa re updates for DVR applications.
This program is for advanced users as a lot of the retu rned information may be cryptic or confusing for some. Essentially the program allows you to search the logs by usin g a variety of criteria such as date/ time, error codes, IP address, or for a particular module.
Alarms are listed in a tabular form with the camera number, camera name, type of alarm, and date and time of the alarm. New alarms that have not yet been acknowledged are shown in red. Ackno wledged alarms are displayed in yellow. Acknowledges the selected alarm an d changes its highlighted color to yellow.
The table includes information of the client’s remote host name or IP a ddress, the remote host connection port, the locally connected port, and the last a ctivity time of the connection. The update frequency of the table can be adjusted by selecting a number of seconds fr om the “Update Frequency” drop-down box.
Open a File Double-click t he desired file in either the “File Browser” or “Th umbnail Browser” screen s. This will open the file using the stan dard Windows assigned pr ogram. Delete a File Right-click th e desired file, in e ither the “Fil e Browser” or the “Thumbnail Browser” screens, and select “Delete”.
1.5.6.1 Filter Live POS Data To filter POS data by register number, right-click on the “Live Data” window and select “Data Filter” Enter the register number, or le ave it blank to view POS data from all data terminals, an d click “OK”. 1.5.
The “People Counting” window presents in and out hourly summaries for all cameras configured for “People Counting”. The columns include: • Camera – The camera number and name. • From – The start of t he counting interval . • To – The end of the counting interval .
“Talk” button to manuall y start and stop sending voice data. Talk When “Hands Free” is unchecked, click “Talk” to send voice data. Uncli ck “Talk” to stop sending voice data. Voice Detection Graphs The voice detection graphs provide a visualization of voice data detected in chat session.
Stops recording audio on the selected channel. Drive Information The drive informat ion section is a live view of the status of the co nfigured audio storage drives: - Configured drive - Currently recording on th is drive - Drive error, contact yo ur s ystem administrator Live Audio Settings 1.
1.8 Video Recorder Controls The “Recorder Controls” screen allows you to control which cameras are recording footage and provides a quick summary of the camera c onfiguration. To open the Recorder Controls screen, click the “Recorder” button on the main window toolbar.
2 Settings Vigil Server is a complex softw are application that interf aces with a wide variety of hardwa re configurations. Every effort has been made to present a comprehensive set of c ustomization controls to confi gure your DVR to match your needs.
2.1 Camera Setup Tab The “Camera Setup” tab provides all of the settings fo r configuring DVR-controlled cameras. The settings are divided into two sections: general camera setup and a series of tabs controlling recording options. 3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 51 2.
Resolution Select t he desired recording resolution from the drop-d own list. Recording Enable or disable recordin g of the selected camera. Pre Buffer The numbe r of seconds of footage to be reco rded prio r to a motion detection or alarm event. Opens the “Recording Speed” window.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 53 2.1.2 CODEC Settings The CODEC Settings al low advanced configurat ion of th e recording codec used for storing video footage. Opens the “CODEC Settings” window. Two video encoding CODECS are currently avail abl e for recording video foot age: AZTECH and MPEG4 CODECS.
Resets CODEC settings to their defaul t values for the selected camera. Picture Quality Adjusts picture quality of th e recorded images. Higher quality video will occupy more space on disk. You can use the slider or the text box to change the values. Noise Reduction Adjustment used to reduce vi deo noise on grainy video.
Use B Frame Uses bi-directional frames to decrease the file size of recorded footage Caution : This is a CPU intens iv e setting. 2.1.2.2 MPEG4 CODEC Settings To switch the recording CODEC to MPEG4, select the “MPEG 4” option from the CO DE C drop-d own box.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 56 2.1.3 Advanced Settings In the “Advanced Settings” window, the cameras are grou ped i nto “Bank” tabs that represent the physical c a m e r a b a n k s i n t h e D V R .
Type The type of storage location. Options ar e FTP Location, Window s Network Share, and Local Drive. Path The path where the image files will be upload ed (can only use pre-existing directories).
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 58 ork cameras, incl uding HTTP came ras, Acti, IQeye, anasonic, Sanyo, othe r Vigil Server DVRs, and more. Vigil Server currently supports seve ral types of netw P The type of network camera.
Live R esolution This is the resolut ion of the image that will be displayed on th e Live Viewer. If you are connecting to a 3MP IP camera, the resolution i s m u c h h i g h e r t h a n y o u r m o n i t o r i s capable of displaying, so it makes sense to reduce the resoluti on to minimize CPU usage.
Address : IP Address of the Vigil Server DVR Port : Live Video Po rt, default 22802 Camera Numb er : The camera input number on the rem ote DVR to be used Timeout : Number in s econds before connection time Decoding FPS : The Decoding FPS should be set to a value eq ual to or greater than the recording key-frame rate on the remote DVR camera input.
Here you configure which regions of the vi deo image are to b e u s e d f o r mo t i on d e te c t i on . T o d o t h is , s i m p l y draw on the video window. A semi-tra nsparent overlay will be drawn over top of the video. This marks the motion detection region.
Trigger Blocks Determines how many bl ocks of the image must change t o count as motion. Motion Sensitivity Adjust the “Motion Sensitivity” slid er to control the amount of motion required to trigger recording.
Expands and contracts the time graph horizont ally. This allows for better precision in setting your ti me periods. Expands and contracts the time graph date graph vertically. Note: The smallest time interval that can be used is 15 mi nute periods. Moving a time pe riod Click and hold the “Shif t ” key and click-and-drag the section .
Camera Control Type The type of PTZ camera that is connected to your DVR . COM Port T h e C O M p o r t t h a t t h e P T Z c a m e r a i s c o n n e c t e d t o y o u r D V R .
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 65 Allows you to set up a pattern, preset, or tour a fter an alarm input has been triggered.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 66 2.1.8 Motion Alarm Tab Motion Alarms allow you to configure powerful motion det ection alerts that includ e full control over motion quantity, size, area, speed, and direction of motion.
2.1.8.1 Motion Alarm Settings The “Motion Alarm Set tings” window is an advanced version of the already discussed “Motion Settings” window. In additi on to standard motion detection, th e motion alarms add direction and speed sensitivit y. This is accomplished by defining a mo tion vector with a timeout setti ng.
Note: If there is no motion vector arrow specified, any of the selected regions will t rigger a motion alarm. Motion vector regions with motion detected are i dentified with a red square.
2.1.8.2.1 General Tab Schedule Enabled Check the “Enabled” bo x to record a schedul e in which the motion alarm can only be triggered. Click the “…” but ton to open th e “Schedule” window or edit an existing motion alarm schedule.
To add a time period where the motion alarm is enable d, click and drag across the desired time slot. Areas that are blank (no color) w ill disable the motion alarm event for those time periods. Note: Blank areas will not trigger a motion alarm, however, depending on the recording mode, they will still record f oot age.
Viewing the start an d end times of a section Select the section by clicking on it. The start and end time of the selected section are displayed near the bottom le ft corner of the “Schedule” window. You can also mouse over the any part of the sectio n and the time will be displayed near the bottom as well.
Audio Notification Settings Enable Enables audio notification when a motion alarm is triggered. Two a udio notification types are available: • System Beep - Plays a system beep • Wave File – Click the “…” bu t ton to select a WAV file that will be played.
From (Address) The email address of the ent ity that will be sending t h e emails. Subject This tex t w ill be the subject line of t h e emails. Email Body Th is text will be included in th e body of the emails.
Remote Client Notification Setti ngs Enabled Enables remote client notification. Push Still Shot Settings… When configured, a still shot from the se lected cameras will be uploaded to the locations specified when a motion alarm is detected. Please see section 6.
Notify All / First Allows you to select if all client connections receive motion alarm notifications or only the client con n ection at the top of th e list . Connection Attempts The number of attempts to retry sendi ng a motion alarm to a client connection.
Click the “Email Setti ngs” button to open the Email Se ttings screen. In the Email Settings se ction, enter the details for the email th at will be sent. Email Header Options From (Name) The name of the en t ity that will be sending the emails. From (Address) The email address of the ent ity that will be sending t h e emails.
Delete Prompts to remove the selected emai l address from the recipients li st. Note: For email to function properly, a valid SMTP S e r v e r m u s t b e c o n f i g u r e d i n t h e “ D V R Settings” tab. Live Overlay Tab 2.1.10 For live overlay DVR systems, live overlay camera settings are available.
Moving bodies are outlined by a dashed box on the preview display. An en trance or exit is defined when t he centre of the boxes cross from one si de of the boundary line to the o ther. In/out counters are attache d to each detected person and total cou nt is di splayed at the bo ttom of the preview window.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 79 Boundary Orientation These settings defi ne the location of the boundary line.
Site Name The name of the DVR Site where the Vigil Server is located. The site name is included when saving still images and is also displayed in DVR Health Monitor. Offsite Backup on Alarm Enable Offsite Backup Enables footage to be au t omatically ex ported to t he specif ied off sit e lo cation wh en an alarm occurs.
The central SQL database feature is designed for DVRs with exte nded storage, wh ich can cau se the DVRs SQL database to exceed the 2GB limitation of the MSDE version of SQL which is used in Vigil Server. Warning: Qualified t echnicians only should modify Ce ntral SQL Database settings.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 82 2.2.1 General Tab Auto -Start R ecorder Enables the DVR to start recording footage as soon as the Vigil Server program is launched. If not enable d, the user must manually start the reco rder using the “Recording Controls”.
Screen Saver When enabled, the Vigil Sc reen Saver is displayed af ter the specified number of minutes of inactivity on the system. Note: The Vigil Server system will contin ue to record while the screensaver is displayed.
Presets – Select a preset from th e dropdown list to change all of the ports to that preset. Change a Port – Type in a port number directly into the text bo x to set a custom port number.
Auto Logon When this is enabled, a dialog box prompts for a username and password. The username and password entered will be use d to log into Vigil Server automaticall y when the program is lau nched. If this is di sabled, Vigil Server will prompt for a login every time it starts.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 86 2.2.4 Search Tab The “Search” tab includes parameters for modi fying the search beha viour of Vigil Server. Limit Search To One Day When enabled, the “Search” wi ndow will be limited to pe rforming searches a single day at a time.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 87 2.2.6 Clients Tab The “Clients” tab indicates how Vigil Client connect ions should be handled. Resolve Client Name When enabled, the IP addresses of clients who log in remotely t o the Vigil Server are queried to find the computer name of the remote client.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 88 2.2.8 Hardware Tab The “Hardware” tab informs Vigil Server of the specific hardware y ou may hav e installed as well as con figures the automated time synchroni zation.
Note: The NTP test will no t record an event in the Windows Event L og if the time is already correct. 2.2.8.1 Configuring AUX Devices Add Adds a new AUX device to the list. Type – The particular type of DIO device you are adding: ACTi Encoder Specifies you are attachin g an ACTi encoder device.
Comart USB 1616-A Specifies a USB attached D IO board. Enabling System Beep causes the speaker located on the USB DIO to chirp on events such as triggered relays and opened/closed alarm inputs. ADAM 4052 / 4068 Adds an ADAM 4068/4052H COM port attached DIO device.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 91 2.2.9 Proxy Tab The “Proxy” tab allows you to configure a connection to a proxy server if it is required on your network to reach IP cameras. Help Menu Tab 2.2.10 The “Help Menu” tab allows the user to configure an applicati on that can be run fr om the Help Menu.
2.3 Media Drives Tab The “Media Drives” tab configures the entire video recording and ex port destinations for the DVR. There are three types of Media Drives: Video Storage Drives, Alternate Video Storage Drives, and Export Destinations . • Video Stor age Drives – Video Storage Drives are the main drives where video footage is stored.
Note: Deleting a location does n ot remove the physical destination , only the reference to it within Vigil Serv er. Note: If a Video or Alternate Storage Drive is d ele ted, the user will be prompted.
2.3.1.1 Data Partitioning for Video and POS Alarm V ideo Footage Data partitioning has been added to Vi gil Server allowing for better user i nput as to how data is saved to the hard drive. Data partiti oning allows you to set up logical divisions between bo th standard alarm and POS alarm video files and normally recorded v i d e o.
Destination Path Select the hard drive partition you wa nt to use to record video data to. Export Destinations 2.3.3 When an export destinat ion is added or edited, the “M edia Control” window is displayed. Video Still/Motion Export Destinations are used to store exported video f ootage.
2.5 User and Group Management Tab The “Users” tab allows the configurati on of users on the DVR with specific permis sion s. Each user belongs to a group and each group ha s a set of permissions. Add/Modify a User 2.5.1 To add/modify a user, sel ect the Users button.
Note: A user can only belong to one group. Delete a User Select the user from the dro pdown list and click “D elet e”. Add/Modify a Group 2.5.2 To add/modify a group, sel ect the Groups button. Add a Group Click the “Add” button and enter a group name in the “Add New Grou p” window.
2.6 Relays/Alarms Tab The “Relays/Alarms” tab configures the input alarms and associated no tifications settings for the DVR. Digital Inputs 2.6.1 Digital inputs are alarms tr iggered by external circuits. The input alarm can be used to trigger audio and video recording.
2.6.1.1 Settings Tab Dwell Timer The number of seconds the digital inpu t/output remains active after a tri gger occurs. Normal Open/Closed If the digital inpu t/output is normally open , select the “Normal Open” option. If the digital input /output is normally closed, select the “Normal Closed” option.
another alarm input Note: Importing the schedu le of another digita l inpu t will overwrit e the sch edule of th e current digital input. Viewing the start and end times of a section Select the section by click ing on it. The st art and end time of the selected section are displayed near the bottom left co rner of the “Schedule” window.
2.6.1.2 Client Connections Tab The “Client Con nections” tab controls input alarm noti fication to Vigil Cl ients. Add a Client Click “Add” to open the “IP Address” wi ndow . Type in the IP address of the remote client or mark the “Use Di alup” box if you wish to use a Windows dial up connection.
2.6.1.3 Notification Settings Tab Email Notification When enabled, an email is sent when an alarm is triggered. Click “Email Settin gs…” to change to the format and recipients of the notificati on email. Test Email Sends a test email based on yo ur notifi cation settings and email configuration.
Enter the appropriate details for th e emai l that wi ll b e sen t. To a dd, edi t, or rem ove e mail rec ipie nts, u se the “Recipients” section and the appropriate buttons. Enabling “Attach Still Shot” w ill add a still image of the selected cameras to the outgoing email.
COM Port The DVR COM port to which th e terminal is connected. Ensure that the COM port settings match those o f the terminal. Register Number The POS register number.
Filter Method You can select to apply an AND/OR operator to the filter values. This operator will apply to all fields in POS Alarm Filt ers. Note: For the POS alert to functi on, the text must b e an exact match to the POS data record including spaces, but it is not case-sen sitive.
Enable POS Data Email Notification When enabled, an email wi ll be sent to spec ific recipients with POS data informatio n. Data records recorded since the last check and that match the criteria in the “Filter Settings” are emailed. Email Frequency Specif ies the time between emails that w ill be sen t.
From (Name) – The name of the entity that is sending the email. From (Address) – The email address of the entity sending the email. Subject – This text will be included in th e subject line of the email Email Body – This text will be included in the body of the email.
Add an Ignore Field Click “Add” to create a POS data ignore fiel d. The “Data Capture Filter” window will open. Select the field type from the dro pdown box (Item or Code) a nd then type in the text string exactl y. Edit an Ignore Field Select the ignore field you wish to edit and select “E dit”.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 109 2.7.5 External Data Interface Tab Vigil Server has added support to co nnect and read data from thi rd part y databa ses, such as access control panels, coin counters, GPS data, etc.
Audio Settings Add, edit, and remove audio devices from this section. Add/Edit Add/Edit the select ed audio device. Delete Deletes the selected audio device.
Channel Name The name for the audio device. This can be used to describe the location of the audio source. Device The type of audio device. Options include: IP Audio (f rom a supported IP camera), onboard audio inputs on the DVR, and audio inputs from the capture cards.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 112 Audio Storage Dri ves Create and configure audio storage drives, similar to creating video storage drives. Add/Edit Audio storage drives are defined in the sa me way as video storage drives.
3 Registering Click the Windows Start menu and sele ct “Programs | Vigil | Register Vi gil”. To register Vigil Server: 1. Write down the Serial Number from th e Registration screen of Vigil Server. 2. Send the Serial Number, your name, company name, and contact information to 3xLogic at support@3xlogic.
4 Authentication To authenticate an exported video clip: 1. Open the “Export F ile Brow ser” window and select the destinat ion folder. 2. Double-click on the video clip to open it DV Player. 3. Click the “Authe nticate” button. 4. When the authen tication is complete, one of two message boxes will be displayed: a.
5 Software Updates 5.1 Update Service The Vigil Update Service icon appears in the system tray when the Update Service is running. To open the Update Serv ice conf iguration and st atu s screen , dou ble-c lick on t he ic on in t he sy stem tray or go to the Windows Star t menu and sele ct “Programs | Vigil | Update Service”.
updates from other update servers and do es not aut omatically apply updates to itself. Update files mu st be manu ally added to the “Updates” tab . Secondary Ser ver A “Secondary Server” acts as a client and as a server. As a “Client”, it receives update files from other “Update Servers” an d applies updates to local software.
is received. Add a Product to Update Click “Add” to add a new product to the list. In the “Local Products to Update” window, select a product from the dropdown list. Remove a Product to Update Select a listed product and click “Delet e” to remove it.
Click the “Add” butt on to add a new file to the list. When adding a f ile the following inf o rmation is required: Add an Update Click “Add” to add a n ew file to the list. Product – The product that the updat e applies to. Release Date – The da te when the update was released.
6 Language Switcher To change the language that Vigil Server uses: 1. Exit Vigil Serv er. 2. In the Windows Start menu, select: “Pro grams | Vigil | Language Switcher”. 3. Select the desired language from the dropdown list. 4. Click “Swit ch ” 5.
7 DVR System Database Utility The DVR System Database Utilit y is an advanced management utility for data drive and Database Management. Warning: Only qualified tech nicians should use the DVR System D atabase Utility. Improper use of this utilit y can cause system fa ilu re.
Add Allows you to add a storage drive. Clic k the “Add” butt on in the corresponding section to determine wh ich type to storage drive will be created. Edit Select a storage drive and then click “E dit” to edi t the location properties. Delete Select a storage drive and then click “Delete” to permanently delete the destination.
7.2 Video Data Tab The “Video Data” tab c ontains tools for managi ng video data. Warning: Only qualified technicians sh ould purge video footage. Purge Video Footage To purge video footage, specify the days to purge in the “From” and “To” date boxes, and click the “Purge” button.
Rebuild Database The Rebuild Database feature rebuilds the database en tries for all of the footage on the selected drives. Click the “Rebuild” button, select th e drive( s) to rebuild and click “OK” to rebuild the selected drives. Automatically reboot the DVR after rebuilding the database Restarts the DVR af ter rebuilding is completed.
Purge POS Data To purge POS data, specify the days to pu rge in the “Fro m” and “To” date boxes, and click the “Purge” button. To purge all POS data, tick t h e “Purge all POS Data” checkbox, and click th e “Purge” button.
7.5 Database Settings Tab The “Database Settings” tab is used to change setti ngs within the Vigi l Server database. Local Database Admin istrato r Password This setting changes the SQL Server admi nistrator “sa” account pass word of the local SQL Server installa t ion.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 126 desired. Local Database Memory Usage The Database Memory Usage section is used to limit the amount of memory used by the local SQL database. This will not affect the disk space usage of the database, only the memory usage.
8 Settings Utility The “Settings Utility ” window is used to export and import Vigil Server Settings. Enter an administrator username and password to use the export and import features. Export – Click the “Export” but ton to export the current Vigil Server settings.
9 PELCO PTZ Wiring Details 3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 128.
10 TVS Interface POS Wiring Detail s 3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 129.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 08100610 Page 130 1 Supported Network Cameras The following table lists supported network cameras and their resp ective features. Also listed is typical connectio n informati on such as default TCP port settings and username/passwords.
Default Media Default PTZ Audio Make/Model Resolution Protocol User / Misc. Format Port Support Support Password use sub stream, use camera number + 100 as channel number IQEye JPEG Any HTTP 80 N/a No.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 08100610 Page 132 Make/Model Media Format Resolution Protocol Default Port Default User / Password PTZ Support Audio Support Misc.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 133 1 Troubleshooting This section reviews common problems and err or messages of Vigil Server.
3xLogic Vigil System Server Softwa re - User’s Guide Doc# 0810061 0 Page 134 2 Contact Information 3xLogic has offices in Victoria BC, Canada and in Westminste r Co lorado, USA. Please visit our 3xLogic web site at ww w.3xlogic.com . Please contact us by e-mail at support@3xlogic.
An important point after buying a device 3xLogic V5.00 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3xLogic V5.00 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3xLogic V5.00 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3xLogic V5.00 you will learn all the available features of the product, as well as information on its operation. The information that you get 3xLogic V5.00 will certainly help you make a decision on the purchase.
If you already are a holder of 3xLogic V5.00, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3xLogic V5.00.
However, one of the most important roles played by the user manual is to help in solving problems with 3xLogic V5.00. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3xLogic V5.00 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
