Instruction/ maintenance manual of the product SND-1011 Samsung
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NETWORK CAMERA User Manual SND-1011.
Copyright ©2 011 Sam sun g Techw in Co ., Ltd . Al l rig ht s re ser ve d. Tr a de m a r k is the r egist ered l ogo of S amsun g Techwin C o., Ltd. The n ame of th is pro duct is t he reg ister ed tra demar k of Sa msung Techw in Co.
English _3 ● OVERVIEW IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings, Install in accordance with the manufactur er’ s instructions.
over view 4_ overview W ARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
English _5 ● OVERVIEW Class construction An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection. Battery Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
over view 6_ overview Please read the following recommend safety precautions carefully. Do not place this apparatus on an uneven surface. Do not install on a surface where it is exposed to dir ect sunlight, near heating equipment or heavy cold area.
English _7 ● OVERVIEW CONTENTS OVERVIEW 3 3 Important Safety Instructions 9 Product Features 9 Recomended PC Specifications 10 Recomended Micro SD/SDHC Memory Card Specifications 10 What’ s Includ.
over view 8_ overview SETUP SCREEN 44 44 Setup 44 V ideo Setup 52 Network Setup 59 Event Setup 66 System Setup APPENDIX 71 71 Specification 75 Product Overview 76 T roubleshooting 78 Open Source Annou.
English _9 ● OVERVIEW PRODUCT FEA TURES • Multi-Str eaming This network camera can display videos in differ ent resolutions and qualities simultaneously using differ ent CODECs. • W eb Browser -based Monitoring Using the Internet web browser to display the image in a local network environment.
over view 10_ overview • Video Memory : 256MB or higher J If the driver of the video graphic adapter is not installed properly or is not the latest version, the video may not be played properly . For a multi-monitoring system involving at least 2 monitors, the playback performance can be deteriorated depending on the system.
English _11 ● OVERVIEW A T A GLANCE Appearance Item Description Dome Cover Dome cover for the lens and unit protection. b Main unit Main unit includes the lens, switch board, PCB boards and screws. c Power Port Used to plug the power cable. Alarm Input Port BROWN = Alarm IN Used to connect the alarm input sensor.
over view 12_ overview Components Item Description Micro SD Memory Card Compartment Compartment for the Micro SD memory card. b Monitor Out Using the test monitor cable, you can connect to a mobile display for camera test. (for installation) c Reset Button Resets the camera settings to the default.
English _13 ● INST ALLA TION & CONNECTION installation & connection INST ALLA TION Precautions befor e installation Ensure you read out the following instructions before installing the camera: • Select an installation site (ceiling or wall) that can endure at least 5 times of the camera weight.
installation & connection 14_ installation & connection 2. T urn the bracket counterclockwise while pressing the locker ratchet outwards to separate it. 3. Use the provided scr ews (x3) to fix the bracket to a desired position (ceiling or wall).
English _15 ● INST ALLA TION & CONNECTION Adjusting the monitoring direction for the camera ❖ Adjusting the monitoring direction You can adjust the camera direction only when the camera is fixed on the ceiling. Then, turning the camera to the left or right is referred to as “Panning”, while tilting the angle is “Tilting”.
installation & connection 16_ installation & connection INSERTING/REMOVING AN SD MEMOR Y CARD J Disconnect the power cable from the camera before inserting the SD memory card. Inserting an SD Memory Card Push the SD memory card in the direction of the arrow shown in the diagram.
English _17 ● INST ALLA TION & CONNECTION Removing an SD Memory Card Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot. J Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from the slot when released.
installation & connection 18_ installation & connection MEMOR Y CARD INFORMA TION (NOT INCLUDED) What is a memory card? The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.
English _19 ● INST ALLA TION & CONNECTION Ethernet Connection Connect the Ethernet cable to the local network or to the Internet. Power Supply Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.
installation & connection 20_ installation & connection T o connect to the alarm input port Connect the alarm input signal to the cable input port.
English _21 ● NETWORK CONNECTION AND SETUP Y ou can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTL Y TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN 1. Launch an Internet browser on the local PC.
22_ network connection and setup network connection and setup CONNECTING THE CAMERA DIRECTL Y TO A DHCP BASED DSL/CABLE MODEM 1. Use the cross LAN cable to connect the network cable dir ectly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.
English _23 ● NETWORK CONNECTION AND SETUP CONNECTING THE CAMERA DIRECTL Y TO A PPPoE MODEM 1. Use the cross LAN cable to connect the network cable dir ectly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.
24_ network connection and setup network connection and setup CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops.
English _25 ● NETWORK CONNECTION AND SETUP BUTTONS USED IN IP INST ALLER Item Description Device Name Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.
26_ network connection and setup network connection and setup Item Description URL DDNS URL address enabling access from the external Internet. However, this will be replaced with the < IP Address > of the camera if DDNS registration has failed.
English _27 ● NETWORK CONNECTION AND SETUP 3. In the < Address > pane, pr ovide the necessary information. • MAC (Ethernet) Address : The MAC (Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually .
28_ network connection and setup network connection and setup If using a Broadband Router • IP Addr ess : Enter an address falling in the IP range provided by the Br oadband Router .
English _29 ● NETWORK CONNECTION AND SETUP Auto Network Setup Run < IP Installer_vX.XX.exe > to display the camera search list. At the initial startup, both [ Auto Set ] and [ Manual Set ] will be grayed out. M For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.
30_ network connection and setup network connection and setup DYNAMIC IP SETUP Dynamic IP Environment Setup • Example of the Dynamic IP envir onment - If a Broadband Router , with cameras connected,.
English _31 ● NETWORK CONNECTION AND SETUP PORT RANGE FOR W ARD (POR T MAPPING) SETUP If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.
32_ network connection and setup network connection and setup Setting up Port Range Forward for several network cameras When several network cameras are connected to one Broadband Router device, you should forward the TCP 943 port of the router to the TCP 943 port of a connected camera.
English _33 ● NETWORK CONNECTION AND SETUP CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run the IP Installer . It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera.
34_ web viewer web viewer CONNECTING TO THE CAMERA Normally , you would 1. Launch the Internet browser . 2. T ype the IP addr ess of the camera in the address bar . ex) • IP address (IPv4) : 192.168.1.100 http://192.168.1.100 - the Login dialog should appear .
English _35 ● WEB VIEWER T o check the DDNS address If the camera is connected directly to the DHCP cable modem, DSL modem, or PPPoE modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server.
36_ web viewer web viewer INST ALLING ACTIVEX If connecting to a camera for the first time, you will see the installation message. Then, install the required ActiveX to access the camera and control the video from it in real time. 1. When accessing the start screen of the monitoring page, click the yellow warning message in the top of the page.
English _37 ● WEB VIEWER INST ALLING SIL VERLIGHT RUNTIME If your PC has not installed Silverlight Runtime or has just installed an old runtime version, you will be redirected to the Silverlight Runtime installation page automatically when accessing the web viewer.
38_ web viewer web viewer 5. When done, click < Close >. 6. Close and restart the web br owser , and try to access the Web Viewer . When Silverlight Runtime is properly installed, you will see the Live screen.
English _39 ● WEB VIEWER USING THE LIVE SCREEN Item Description Monitoring Move to the monitoring screen. b Playback Switch to the monitoring screen that plays recording data in the SD memory. c Setup Move to the Setup screen. Viewer Screen Displays the Live video on the screen.
40_ web viewer web viewer Item Description Digital zoom You can use the mouse wheel to activate the digital zooming. Screen Optimization, Full Screen Adjust the screen to the optimal size, and display the Full Screen icon on the Live screen. Capture Saves the snapshot as an image file in the .
English _41 ● WEB VIEWER T o fit the full screen 1. Click the [ Full Screen ( ) ] button. The corresponding button will be displayed in the Viewer . 2. Click the button. This will fit the Viewer to the full screen. 3. T o exit the full scr een mode, press [ Esc ] on the keyboard.
42_ web viewer web viewer PLA YBACK (TIME) 1. Click [ Search by Time ( ) ]. 2. Click a desired date in the calendar . The video on the specified date will be played. 3. If the video playback is stopped, select a time and click [ Play ( ) ] to play the video for the selected time.
English _43 ● WEB VIEWER T o back up the searched video 1. Click [ ] on the scene to back up. Save as window appears. 2. Click [ Save ]. The screenshot will be backed up to the specified path. T o play the backup video The backup video will be saved in .
44_ setup screen SETUP You can configure th e v ideo, network, event and system settings of the camera via the network. 1. In the Live screen, click [ Setup ( ) ]. 2. The Setup screen appears. V IDEO SETUP Video profile 1. From the Setup menu, select the < V ideo ( ) > tab.
English _45 ● SETUP SCREEN T o add a video profile You can add as many codecs as necessary so that a variety of profiles can be applied according to the recording condition. 1. Select a profile number . 2. Provide the name and select a codec. 3. Specify the conditions under which the codec will be applied.
setup screen 46_ setup screen What is GOP size? GOP(Group of Pictures) is a set of video frames for H.264 compression, indicating a collection of frames from the initial I-Frame (key frame) to the next I-Frame. GOP consists of 2 kinds of frames: I-Frame and P-Frame.
English _47 ● SETUP SCREEN T o set the privacy zone You can specify a certain area of the camera video to be protected for your privacy. 1. Set it to < On >. 2. On the video screen, click a vertex of the selected area to display the dialog as shown.
setup screen 48_ setup screen SSDR (Samsung Super Dynamic Range) Setup In a scene where the difference between bright and dark is severe, you can increase the brightness of the dark area alone to regulate the overall brightness. 1. Select < SSDR >.
English _49 ● SETUP SCREEN BLC Setup You can specify a desired area on the video manually and set the area to be displayed more clearly. 1. Select < Backlight >. 2. Set < Mode > to < BLC >. 3. Set < BLC level >. Y ou can change the level to adjust the brightness of the monitoring area.
setup screen 50_ setup screen • Sens-up limit : Set the work condition to Auto mode in a low contrast scene. • AGC mode : Adjust the gain value of the video (that, in particular , was recor ded at a low contrast scene and had a lower brightness level than normal) to control the video brightness.
English _51 ● SETUP SCREEN OSD Setup 1. Select < OSD >. 2. Select each item and set it properly . • Camera title : Use alphanumeric characters in the list and enter a desired title in the bottom input line. Y ou can enter up to 15 characters for the title.
setup screen 52_ setup screen NETWORK SETUP Interface 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < Interface >. 3. Set the < Interface > and < IPv6 setup > as necessary . • IP type : Select an IP connection type.
English _53 ● SETUP SCREEN Port 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < Port >. 3. T ype in each item in the Port menu as necessary . Neither the port range between 0 and 1023 nor port 3702 is available. • HTTP port : HTTP port used to access the camera via the web browser .
setup screen 54_ setup screen • Public DDNS : Select one of pr ovided public DDNS servers when you use a public DDNS server . - Host name : Enter the name of the host (i.e., host name of Dyndns) that is register ed with the DDNS server . - User name : Enter the user name for the DDNS service.
English _55 ● SETUP SCREEN 5. Select a < CLASSIFICA TION > and specify the < MODEL NUMBER >. 6. Specify the product location with a description if necessary . 7. Click [ REGISTRA TION ]. The product will be added to the product list that you can check.
setup screen 56_ setup screen IP filtering You can create a list of IPs that you want to grant or deny access to them. 1. From the Setup menu, select the < Network ( ) > tab.
English _57 ● SETUP SCREEN Installing the certificate 1. Enter the certificate name. 2. Select the certificate file to be installed and certificate key , and click [ Install ( ) ] button.
setup screen 58_ setup screen QoS You can specify the priority to secure a stable transfer rate for a specific IP. 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < QoS >. 3. Provide the IP addr ess. The default prefix is 32.
English _59 ● SETUP SCREEN • Enable SNMP v3 : SNMP version 3 will be active. - Password : Specify the default password for SNMP version 3. The default password is “admin4321”. The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product.
setup screen 60_ setup screen • E-mail configuration - Use SSL : Specify the use of SSL. - Server address : Enter the IP addr ess of the email server that you use for the email transfer . - Use authentication : Select whether to use authorization. - User ID : Enter the user ID for logging into the email server .
English _61 ● SETUP SCREEN T o make r ecording on the SD memory 1. Check the < T otal size > and the < Fr ee size >. 2. If the SD memory has a sufficient fr ee space, set < Record > to < On >. Otherwise, check the stored data and if you find them not important, then click < Format > to format the SD memory .
setup screen 62_ setup screen Alarm input You can set the alarm input type, activation time, and operation mode. 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Alarm input >. 3. Specify an input device. • T ype - Normal Open : It is normally open, but if it is closed, an alarm will be triggered.
English _63 ● SETUP SCREEN Motion Detection 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Motion Detection >. ❖ Motion Detection 1. Specify the use of motion detection. 2. Set the motion detection mode to Mask. • Detect : Detect a motion that may occur in the selected area.
setup screen 64_ setup screen - An object hides other objects behind. - T wo or more objects overlap or one object divides in multiple portions. - T oo fast object (for a proper detection, one object should be found overlapping between contiguous frames).
English _65 ● SETUP SCREEN Network disconnect You can perform the saving/relay/preset operation after receiving an event of a physically disconnected network. 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Network d isconnect >.
setup screen 66_ setup screen SYSTEM SETUP Product information 1. From the Setup menu, select the < System ( ) > tab. 2. Click < Product information >. 3. Check the camera information, or provide details accor ding to your network environment.
English _67 ● SETUP SCREEN • System time setup : Specify the time and date that will be applied to your system. - Manual : Specify the time manually . - Synchronize with NTP server : Sync with the time of the specified server address. - Synchronize with PC viewer : Synchr onize the time with the connected PC.
setup screen 68_ setup screen Upgrade / Reboot 1. From the Setup menu, select the < System ( ) > tab. 2. Click < Upgrade / Reboot >. 3. Select a desired item and set it appropriately . • Upgrade : Performs upgrading the system. • Factory default : Resets the system to the factory default.
English _69 ● SETUP SCREEN T o save the curr ent settings and restore the backup settings 1. Click [ Backup ]. The Save As dialog should appear . 2. Specify the backup path with a proper file name, and click [ Save ]. The backup file will be saved to the specified path in the format of “ .
setup screen 70_ setup screen Log You can check the system log or event log. 1. From the Setup menu, select the < System ( ) > tab. 2. Click < Log >. 3. Select a log type. • Syslog : Y ou can check the system logs where any system changes are r ecorded including the time information.
English _71 ● APPENDIX appendix SPECIFICA TION Items Description Video Imaging Device 1/4” PS CMOS Total Pixels 680(H) x 512(V) Effective Pixels 640(H) x 480(V) Scanning System Progressive Min. Illumination 0.7 lux (F1.2) S / N Ratio 50dB Video Out DIP Connector, for installation Lens Focal Length (Zoom Ratio) 3mm Fixed Max.
appendix 72_ appendix Items Description Pan / Tilt / Rotate Pan Range 0°~352° Pan Speed - Tilt Range 0°~90° Tilt Speed - Rotate Range 0°~355° Operational Camera Title Off / On (Displayed up to 1.
English _73 ● APPENDIX Items Description Operational Gain Control Off / Low / Middle / High White Balance ATW / AWC / Manual / Indoor / Outdoor Electronic Shutter Speed Auto / A.
appendix 74_ appendix Items Description Network Protocol TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, HTTPS, SSL, DHCP, PPPoE, FTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS , QoS Security HTTPS(SSL) Login Authentication Digest Login Authentication IP Address Filtering User access Log 802.
English _75 ● APPENDIX PRODUCT OVERVIEW Unit : mm (inch) 107.6 (4.33") 39.15 (1.54") 83.7 (3.29").
appendix 76_ appendix TROUBLESHOOTING PROBLEM SOLUTION I can’t access the camera from a web browser. y Check to make sure that the camera’s Network settings are appropriate. y Check to make sure that all network cables have been connected properly.
English _77 ● APPENDIX PROBLEM SOLUTION Cannot record into the SD memory card. y Check if the memory card is defective. A SD memory card is inserted but the product does not recognize it. y Check if the memory card is inserted in the proper direction.
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An important point after buying a device Samsung SND-1011 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SND-1011 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SND-1011 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SND-1011 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SND-1011 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SND-1011, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SND-1011.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SND-1011. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SND-1011 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center