Instruction/ maintenance manual of the product SNC-B2331(P) Samsung
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2_ overview overview CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
English _3 ● OVERVIEW Do not install the unit in humid, dusty , or sooty locations. Doing so may cause fi re or electric shock. If any unusual smells or smoke come from the unit, stop using the pr oduct. In such case, immediately disconnect the power source and contact the service center .
overview 4_ overview CAUTION Do not drop objects on the pr oduct or apply strong blows to it. Keep away from a location subject to excessive vibration or magnetic interference. Do not install in a location subject to high temperature (over 50°C), low temperatur e (below -10°C), or high humidity .
English _5 ● OVERVIEW FCC ST A TEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions : 1) This device may not cause harmful interference, and 2) This device must accept any interference received including interference that may cause undesired operation.
overview 6_ overview IMPORT ANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water . Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufactur er’ s instructions.
English _7 ● OVERVIEW OVERVIEW 2 6 important safety instructions 9 Product Features 9 Recommended PC Specifi cations 10 What’ s Included 11 At a Glance CONTENTS INST ALLA TION & CONNECTION 13.
overview 8_ overview WEB VIEWER 37 37 Connecting to the camera 38 Login 39 Installing ActiveX 40 Using the Live Screen 41 Backup SETUP SCREEN 43 43 Accessing the Setup screen 44 Default Setup 48 Syste.
English _9 ● OVERVIEW PRODUCT FEA TURES Support various communication protocols Supports TCP/IP , UDP , RTP/RTSP , SMTP for email, and FTP protocols as well as various internet protocols such as ARP , HTTP , HTTPS and DHCP . Web Br owser -based Monitoring Using the Internet web browser to display the image in a local network environment.
overview 10_ overview WHA T’S INCLUDED Please check if your camera and accessories are all included in the product package. Camera C Mount Adaptor Camera Holder (Mount) & Screws (2EA) User Manua.
English _11 ● OVERVIEW A T A GLANCE Front Side Item Description Camera Holder (Mount) Holes Used when you mount the camera onto the bracket by fixing the camera holder (mount) adaptor with the bracket. Auto Iris Lens (Optional) Installed on the lens adaptor.
overview 12_ overview Rear Side Item Description Video Out Port Video signal output port connected to the monitor. System, Power Indicators SYSTEM ON: The camera is turned on and connected to the network properly.
English _13 ● INST ALLA TION & CONNECTION installation & connection MOUNTING THE LENS Disconnect the power before proceeding. Mounting the CS lens Turn the optional CS lens clockwise to insert it. Mounting the C lens Turn the C mount adaptor clockwise to insert it and do the same with the C lens.
installation & connection 14_ installation & connection Connecting the Auto Iris Lens connector Insert the lens connector into the corresponding hole of the camera. Focusing Turn the lens left or right to control the zoom and focus the lens so that you can view a clear, sharp object.
English _15 ● INST ALLA TION & CONNECTION CONNECTING WITH OTHER DEVICE Connecting to the monitor Connect the [ VIDEO ] port of the camera to the video input port of the monitor. Network Connection Connect the Network cable to the local network or to the Internet.
installation & connection 16_ installation & connection Connecting to the I/O port box Connect the Alarm I/O signal to the corresponding port of the rear port box. ALARM IN 1, 2 : Used to connect the alarm input signal. GND : Used for earth-grounding.
English _17 ● CAMERA SETUP camera setup Y ou can configure the camera settings using the Web Viewer . For accessing the Web Viewer , refer to " Network Connection and Setup ". (page 26) HOW TO USE THE KEYBOARD CONTROLLER Follow the steps below if you run the Web Viewer for setting the menus.
18_ camera setup camera setup MAIN MENU You can configure the camera settings to your preference. PROFILE Y ou can select a mode that is appropriate to the camera installation environment. CAMERA SET Confi gure the camera functions and settings. PRIV ACY ZONE Y ou can confi gure the privacy settings.
English _19 ● CAMERA SETUP CAMERA SETUP You can configure the general settings of the camera module. Use the four direction ( ▲▼◄ ► ) buttons to select a desired item. CAMERA ID Provide the ID and position for a camera that displays on the screen.
20_ camera setup camera setup MOTION You can specify a level of AGC for controlling the camera motion. Select F.FAST if you want to monitor a very fast moving object in a low contrast scene, and S.SLOW if monitoring a very slow moving, inanimate object in the same condition.
English _21 ● CAMERA SETUP DA Y/NIGHT You can specify a recording mode according to the scene. For selecting and saving each menu item, refer to " How to use the keyboard controller ". (page 17) Select < CAMERA SET > - < DA Y/NIGHT >.
22_ camera setup camera setup According to the specifi ed recor ding mode, select a WHITE BAL mode with necessary options. BRIGHTNESS : Specify a brightness level triggering the switch from DA Y to NIGHT mode. MODE : According to the selected mode, you can adjust the RED and BLUE color level.
English _23 ● CAMERA SETUP PRIV ACY ZONE You can set up to 12 privacy zones that will be hided for privacy of the subject when recording. For selecting and saving each menu item, refer to " How to use the keyboard controller ". (page 17) ZONE SETUP Select < MAIN MENU > - < PRIV ACY ZONE >.
24_ camera setup camera setup OTHERS You can reset the camera, or select the OSD font color to your preference. For selecting and saving each menu item, refer to " How to use the keyboard controller ". (page 17) F ACTORY DEF AUL T Select < MAIN MENU > - < OTHER SET > - < F ACTORY DEF AUL TS >.
English _25 ● CAMERA SETUP SYSTEM INFO You can check the system information. For selecting and saving each menu item, refer to " How to use the keyboard controller ". (page 17) Select < MAIN MENU > - < SYSTEM INFO >. The current system information is displayed.
26_ network connection and setup network connection and setup Y ou can set up the network settings according to your network configurations. CONNECTING THE CAMERA TO AN IP ROUTER WITH THE XDSL/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops.
English _27 ● NETWORK CONNECTION AND SETUP Checking if the IP router is connected to the xDSL/Cable modem pr operly Select <Status> from the Settings menu of the IP Router If it is properly connected, < IP Addr ess >, < Subnet Mask > and < Gateway > provided by your ISP ar e displayed.
28_ network connection and setup network connection and setup ex3) If the address (LAN IP) of the IP router is 192.168.xxx.1 IP address: 192.168.xxx.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.xxx.1 For the address of the IP router , refer to the product’ s documentation.
English _29 ● NETWORK CONNECTION AND SETUP CONNECTING THE CAMERA DIRECTL Y TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN Launch an Internet browser on the local PC. Enter the IP address of the camera in the addr ess bar of the browser .
30_ network connection and setup network connection and setup IP ADDRESS SETUP Buttons used in IP Installer Item Description Device Name Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.
English _31 ● NETWORK CONNECTION AND SETUP URL DDNS URL address enabling access from the external Internet. However, this will be replaced with the < IP Address > of the camera if DDNS registration has failed. IPv4 Scans for cameras with the IPv4 setting.
32_ network connection and setup network connection and setup If using an IP router : IP Address : Enter an addr ess falling in the IP range provided by the IP r outer . ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254 Subnet Mask : The < Subnet Mask > of the IP router will be the < Subnet Mask > of the camera.
English _33 ● NETWORK CONNECTION AND SETUP Click [ OK ]. Manual network setup will be completed. When the manual setup including < IP > is completed, the camera will restart. If the IP router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other.
34_ network connection and setup network connection and setup Enter the password. This is the login password for the " r oot " user who accesses the camera. The default password is " 4321 ". Click [ OK ]. Auto network setup will be completed.
English _35 ● NETWORK CONNECTION AND SETUP PORT RANGE FOR WARD (POR T MAPPING) SETUP If you have installed an IP router with a camera connected, you must set the port range forwarding on the IP router so that a remote PC can access the camera in it.
36_ network connection and setup network connection and setup CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET As a remote PC can not directly access < IP Installer >, you should access the camera in the IP router network using DDNS URL of the camera.
English _37 ● WEB VIEWER CONNECTING TO THE CAMERA Normally , you would Launch the Internet browser . T ype the IP address of the camera in the address bar . ex) • IP address (IPv4) : 192.168.1.200 http://192.168.1.200 - the Login dialog should appear .
web viewer 38_ web viewer T o check the DDNS address The DDNS address consists of: <one of the lower-case letters: c, m, p> + <the last 6 digits of the MAC (Ethernet) address> + <websamsung.
English _39 ● WEB VIEWER INST ALLING ACTIVEX If connecting to a camera for the first time, you will see the installation message. Then, install the required ActiveX to access the camera and control the video from it in real time. For Windows XP Service Pack 2 users Click the installation message that pops up when you fi rst access the camera.
web viewer 40_ web viewer USING THE LIVE SCREEN Item Description Setup Move to the Setup screen. About You can check the firmware version, serial number and manufacturer information. Reset Alarm Resets the Alarm icon. (the Alarm and Motion icons disappear.
English _41 ● WEB VIEWER BACKUP You can capture, print out, and save the snapshot in the specified path. T o capture the snapshot Click [ ] on the scene to capture. The Capture dialog should appear . Click [ OK ]. The screenshot will be saved in the specifi ed path.
web viewer 42_ web viewer T o record a video Click [ ] on the scene to record. Y ou will see the Save AVI dialog; provide the necessary information. Save path : Y ou can change the default saving path. File name : Y ou can change the default fi le name.
English _43 ● SETUP SCREEN ACCESSING THE SETUP SCREEN You can configure the default setting, system, overlay, event and network related settings, and change them as necessary. In the Live screen, click the < Setup > tab. The Setup screen appears.
setup screen 44_ setup screen DEF AUL T SETUP T o configure the video settings You can set the video resolution and quality, and select the codec required. Select < Basic > - < Video >. The Video setup screen appears. Brightness : Adjust the screen brightness from 1 to 100.
English _45 ● SETUP SCREEN T o configure the IP settings Select < Basic > - < IP >. The IP setup window appears. IP confi guration : Set the IP and port settings for the camera. IP type : Select one from < Static IP >, < Dynamic IP >, and < PPPoE IP >.
setup screen 46_ setup screen RTP confi guration : Y ou can set the RTP protocol. RTSP port : Y ou can set the RTSP port. Streaming port : Used to transfer video signal with the RTP protocols. The default range is between 61000 and 61999. Multicast address : IP addr ess used to transfer video signal with the RTP protocols.
English _47 ● SETUP SCREEN User Registration From the User setup window , click [ Insert ]. The Register User window appears. Provide the < User ID >, < Passwor d >, and < Confi rm passwor d >, respectively . Y ou can enter up to 9 alphanumeric or special characters (some excluded) for the user ID and password, r espectively .
setup screen 48_ setup screen T o set the display language Click < Basic > - < Language >. The Language setup window appears. Y ou can select one from 7 languages (English/Korean/Chinese/Fr ench/Italian/ Spanish/German). When done, click [ Apply ].
English _49 ● SETUP SCREEN < NTP Server IP > is provided by a public agency , the list of which is subject to change from time to time. In a local network, a separate NTP server must be manually defi ned. The current time can vary depending on the computers regional (GMT and DST) and country (PC time confi guration) settings.
setup screen 50_ setup screen When the software update is completed, you will be pr ompted to restart the system. Click [ OK ] to restart the system. Since the current connection is disconnected, you have to connect to the system again.
English _51 ● SETUP SCREEN Install a public certifi cate : T o install the certifi cate to camera, you need to type a certifi cate name (it can be arbitrarily assigned by user), certifi cate fi le issued fr om the authority and a key fi le. When done, click [ Install ].
setup screen 52_ setup screen EVENT SETUP T o set the event transfer function You can set the FTP/email server (SMTP) to transfer the alarm images present in the camera, in case an alarm event occurs. Select < Event > - < Transfer setup >.
English _53 ● SETUP SCREEN Upload path : Y ou can specify the path of the FTP directory to which you will transfer an alarm image. Y ou can specify the path by just typing </directory name> or <directory name> in this fi eld. If nothing is specifi ed, the path will be defaulted to the root directory of the FTP server .
setup screen 54_ setup screen T o set an alarm image You can set to transfer the alarm image to the FTP/SMTP server. Select a transfer method when an event occurs or the schedule transfer function is activated. Select < Event > - < Alarm image >.
English _55 ● SETUP SCREEN T o set the alarm input Select < Event > - < Alarm input 1 > or < Alarm input 2 >. The Alarm Input setup window appears. When done, click [ Apply ]. Y our settings will be saved. Input device setup : Select an input type according to the characteristics of the alarm sensor on the rear of the camera.
setup screen 56_ setup screen M.D. confi guration : Confi gure the motion detection settings. Motion sensitivity : Select one from < High >, < Medium > and < Low >. Selecting < High > will trigger the motion detection event even with a small motion.
English _57 ● SETUP SCREEN T o set the scheduled transfer You can set to transfer the JPEG image to the FTP/SMTP server at a specific interval. Select < Event > - < Schedule >.
setup screen 58_ setup screen T o set the DDNS DDNS is an abbreviation of Dynamic Domain Name Service that converts the IP address of a camera into a general Host Name so that the user can easily remember it and enables connecting a camera with a fixed Host Name even if the IP address of the camera may be dynamically changed.
English _59 ● APPENDIX PROFILE CAMERA SETUP MENU STANDARD ITS BACKLIGHT DAY/NIGHT GAMING Parent Menu Sub-menus IRIS ALC ALC ALC ALC ALC ALC ----- LENS DC DC DC DC DC LEVEL 00000 BACKLIGHT OFF OFF BLC OFF OFF MOTION (F.FAST) --- (F.FAST) --- NORM (F.
appendix 60_ appendix TERMINOLOGY GOP : The default is 15, and if set to 15, one I-Frame will be output per 15 frames as one I-Frame and 14 P-Frames constitute the GOP. The lower the GOP size is, the better the quality is; however , the bit rate as well as the data size will increase, causing a lower of the fps.
English _61 ● APPENDIX SPECIFICA TIONS Item Description NTSC PAL Camera Type Color/BW Color Image Device 1/3" Super-HAD PS CCD Pixels Total 811 x 508 795 x 596 Effective 768 x 494 752 x 582 Scanning System Progressive Horizontal Frequency 15.734 Hz 15.
appendix 62_ appendix Item Description NTSC PAL Video Output Video Output VBS 1.0Vp-p S/N Ratio S/N Ratio about 52 dB Lens Lens Drive Type MANUAL/AI(VIDEO/DC) Mount Type CS/C Network Board OS Embedded Linux Hardware Flash memory 32M byte RAM 256M byte DSP TI Davinci Ethernet RJ-45 (10/100BASE-T) PoE Yes (IEEE802.
English _63 ● APPENDIX Item Description NTSC PAL Protocol IP IPv4 / IPv6 Network Protocol IPv4 TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, HTTPS, SSL, DHCP PPPoE, FTP, SMTP, ICMP, IGMP, SNM.
appendix 64_ appendix Item Description NTSC PAL Power AC24V±10%(60Hz±0.3Hz)/ DC12V+10%/-5% / PoE (Power over Ethernet) Power Consumption About 7W Operating Temp.
English _65 ● APPENDIX FRAME RA TE (NTSC) T est Condition: MJPEG - Resolution(CIF), Quality(1), Frame rate(1) H.264 - Bitrate control(CBR), Compression(40), Encode Priority(Frame rate), GOP size(15).
appendix 66_ appendix H.264 (4CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 2298 Kbps 19 FPS 1229 Kbps 10 FPS 737 Kbps 6 FPS 369 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1751 Kbps 19 FPS 119.
English _67 ● APPENDIX MPEG4 (VGA) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 4055 Kbps 22 FPS 2580 Kbps 14 FPS 1290 Kbps 7 FPS 737 Kbps 4 FPS 221 Kbps 1 FPS LEVEL9 3533 Kbps 23 FPS .
appendix 68_ appendix H.264 (VGA) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 2089 Kbps 17 FPS 1229 Kbps 10 FPS 737 Kbps 6 FPS 369 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1659 Kbps 18 FPS 1014.
English _69 ● APPENDIX MPEG4 (CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 1382 Kbps 30 FPS 691 Kbps 15 FPS 369 Kbps 8 FPS 184 Kbps 4 FPS 55 Kbps 1 FPS LEVEL9 1152 Kbps 30 FPS 576.
appendix 70_ appendix H.264 (CIF) Frame Rate Quality 30 FPS 15 FPS 8 FPS 3 FPS 1 FPS LEVEL10 922 Kbps 30 FPS 461 Kbps 15 FPS 215 Kbps 7 FPS 123 Kbps 4 FPS 37 Kbps 1 FPS LEVEL9 691 Kbps 30 FPS 346 Kbps.
English _71 ● APPENDIX FRAME RA TE (P AL) T est Condition: MJPEG - Resolution(CIF), Quality(1), Frame rate(1) H.264 - Bitrate control(CBR), Compression(40), Encode Priority(Frame rate), GOP size(15).
appendix 72_ appendix H.264 (4CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 2359 Kbps 16 FPS 1180 Kbps 8 FPS 737 Kbps 5 FPS 442 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1991 Kbps 18 FPS 1106.
English _73 ● APPENDIX MPEG4 (VGA) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 4424 Kbps 20 FPS 2654 Kbps 12 FPS 1327 Kbps 6 FPS 664 Kbps 3 FPS 221 Kbps 1 FPS LEVEL9 3871 Kbps 21 FPS .
appendix 74_ appendix H.264 (VGA) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 2507 Kbps 17 FPS 1327 Kbps 9 FPS 737 Kbps 5 FPS 442 Kbps 3 FPS 147 Kbps 1 FPS LEVEL9 1991 Kbps 18 FPS 1217 .
English _75 ● APPENDIX MPEG4 (CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 1382 Kbps 25 FPS 664 Kbps 12 FPS 332 Kbps 6 FPS 166 Kbps 3 FPS 55 Kbps 1 FPS LEVEL9 1152 Kbps 25 FPS 553.
appendix 76_ appendix H.264 (CIF) Frame Rate Quality 25 FPS 13 FPS 6 FPS 3 FPS 1 FPS LEVEL10 922 Kbps 25 FPS 442 Kbps 12 FPS 221 Kbps 6 FPS 111 Kbps 3 FPS 37 Kbps 1 FPS LEVEL9 691 Kbps 25 FPS 332 Kbps.
English _77 ● APPENDIX TROUBLESHOOTING PROBLEM SOLUTION I can’t access the camera from a web browser. Check to make sure that the camera’s Network settings are appropriate. Check to make sure that all network cables have been connected properly.
appendix 78_ appendix PROBLEM SOLUTION I enabled Motion Detection Feature under Motion Detection, but .jpg files are not getting sent over FTP/ SMTP even after motion detection occurs at the FT camera. Verify the settings in the following sequence: A.
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An important point after buying a device Samsung SNC-B2331(P) (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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However, one of the most important roles played by the user manual is to help in solving problems with Samsung SNC-B2331(P). Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SNC-B2331(P) along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center