Instruction/ maintenance manual of the product SNB-3002 Samsung
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NETWORK CAMERA User Manual SNB-3002.
Copyright ©2 011 Sam sun g Techw in Co ., Ltd . Al l rig ht s re ser ve d. Tr a de m a r k is the r egist ered l ogo of S amsun g Techwin C o., Ltd. The n ame of th is pro duct is t he reg ister ed tra demar k of Sa msung Techw in Co.
English _3 ● OVERVIEW IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings, Install in accordance with the manufactur er’ s instructions.
over view 4_ overview W ARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
English _5 ● OVERVIEW Class construction An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection. Battery Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
over view 6_ overview Please read the following recommend safety precautions carefully. Do not place this apparatus on an uneven surface. Do not install on a surface where it is exposed to dir ect sunlight, near heating equipment or heavy cold area.
English _7 ● OVERVIEW CONTENTS OVERVIEW 3 3 Important Safety Instructions 9 Product Features 9 Recomended PC Specifications 10 Recomende d SD/SDHC Memory Card Specifications 10 What’ s Included 11.
over view 8_ overview SETUP SCREEN 46 46 Setup 46 Audio & Video Setup 56 Network Setup 63 Event Setup 70 System Setup APPENDIX 75 75 Specification 79 Product Overview 80 T roubleshooting 82 Open S.
English _9 ● OVERVIEW PRODUCT FEA TURES • Multi-Streaming This network camera can display videos in differ ent resolutions and qualities simultaneously using differ ent CODECs. • W eb Browser -based Monitoring Using the Internet web browser to display the image in a local network environment.
over view 10_ overview RECOMENDED SD/SDHC MEMOR Y CARD SPECIFICA TIONS • 2GB ~ 32GB • T o ensur e proper recor ding of video data, it is recommended you use a memory car d that supports at least read/write speed 10Mbps and Class 6. WHA T’S INCLUDED Please check if your camera and accessories are all included in the product package.
English _11 ● OVERVIEW A T A GLANCE Front Side Item Description Camera Holder (Mount) Holes Used when you mount the camera onto the bracket by fixing the camera holder (mount) adaptor with the bracket. b Mounting Bracket Screw Hole Used to fix the camera on a bracket or mounting bracket.
over view 12_ overview Item Description Auto Iris Lens (Optional) Installed on the lens adaptor. Auto Iris Lens Connector Used to supply power and output signal to control the iris of the lens. M Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied ethanol.
English _13 ● OVERVIEW Rear Side Item Description SD Memory Card Compartment Compartment for the SD memory card. b Audio terminal AUDIO OUT Terminal for audio output. AUDIO IN Terminal for audio input. c System, Power, SD Indicators SD ON : A memory card is inserted and operates normally.
over view 14_ overview Item Description c System, Power, SD Indicators POWER ON : While the power is on OFF : If the power is off Reset Button Resets the camera settings to the default. Press and hold for about 5 seconds to reboot the system. J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled.
English _15 ● INST ALLA TION & CONNECTION MOUNTING THE LENS Disconnect the power before proceeding. M The C lens and CS lens are not included in the product package. Mounting the C lens Turn the C mount adaptor clockwise to insert it and do the same with the C lens.
installation & connection 16_ installation & connection Connecting the Auto Iris Lens connector Insert the lens connector into the corresponding hole of the camera. Focusing Turn the lens left or right to control the zoom and focus the lens so that you can view a clear, sharp object.
English _17 ● INST ALLA TION & CONNECTION Removing a SD Memory Card Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot. J Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from the slot when released.
installation & connection 18_ installation & connection MEMOR Y CARD INFORMA TION (NOT INCLUDED) What is a memory card? The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.
English _19 ● INST ALLA TION & CONNECTION CONNECTING WITH OTHER DEVICE Ethernet Connection Connect the Ethernet cable to the local network or to the Internet. Power Supply Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.
installation & connection 20_ installation & connection Connecting to Audio Input/Output 1. Connect the AUDIO IN port of the camera with the microphone dir ectly or LINE OUT port of the amplifier that the microphone is connected to. 2. Connect the AUDIO OUT port of the camera with the LINE IN port of the speaker .
English _21 ● INST ALLA TION & CONNECTION Alarm I/O Wiring Diagram Connecting to the I/O port box Connect the Alarm I/O signal to the corresponding port of the rear port box. • ALARM IN : Used to connect the alarm input signal. • ALARM OUT : Used to connect the alarm output signal.
22_ network connection and setup Y ou can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTL Y TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN 1. Launch an Internet browser on the local PC.
English _23 ● NETWORK CONNECTION AND SETUP CONNECTING THE CAMERA DIRECTL Y TO A DHCP BASED DSL/CABLE MODEM 1. Use the cross LAN cable to connect the network cable dir ectly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.
24_ network connection and setup network connection and setup CONNECTING THE CAMERA DIRECTL Y TO A PPPoE MODEM 1. Use the cross LAN cable to connect the network cable dir ectly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.
English _25 ● NETWORK CONNECTION AND SETUP CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops.
26_ network connection and setup network connection and setup BUTTONS USED IN IP INST ALLER Item Description Device Name Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.
English _27 ● NETWORK CONNECTION AND SETUP Item Description URL DDNS URL address enabling access from the external Internet. However, this will be replaced with the < IP Address > of the camera if DDNS registration has failed. IPv4 Scans for cameras with the IPv4 setting.
28_ network connection and setup network connection and setup 3. In the < Address > pane, pr ovide the necessary information. • MAC (Ethernet) Address : The MAC (Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually .
English _29 ● NETWORK CONNECTION AND SETUP If using a Broadband Router • IP Address : Enter an addr ess falling in the IP range provided by the Br oadband Router . ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254 • Subnet Mask : The < Subnet Mask > of the Broadband Router will be the < Subnet Mask > of the camera.
30_ network connection and setup network connection and setup Auto Network Setup Run < IP Installer_vX.XX.exe > to display the camera search list.
English _31 ● NETWORK CONNECTION AND SETUP DYNAMIC IP SETUP Dynamic IP Environment Setup • Example of the Dynamic IP environment - If a Broadband Router , with cameras connected, is assigned an IP.
32_ network connection and setup network connection and setup PORT RANGE FOR W ARD (POR T MAPPING) SETUP If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.
English _33 ● NETWORK CONNECTION AND SETUP Setting up Port Range Forward for several network cameras When several network cameras are connected to one Broadband Router device, you should forward the TCP 943 port of the router to the TCP 943 port of a connected camera.
34_ network connection and setup network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run the IP Installer . It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera.
English _35 ● WEB VIEWER web viewer CONNECTING TO THE CAMERA Normally , you would 1. Launch the Internet browser . 2. T ype the IP addr ess of the camera in the address bar . ex) • IP address (IPv4) : 192.168.1.100 http://192.168.1.100 - the Login dialog should appear .
36_ web viewer web viewer T o check the DDNS address If the camera is connected directly to the DHCP cable modem, DSL modem, or PPPoE modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server.
English _37 ● WEB VIEWER INST ALLING ACTIVEX If connecting to a camera for the first time, you will see the installation message. Then, install the required ActiveX to access the camera and control the video from it in real time. 1. When accessing the start screen of the monitoring page, click the yellow warning message in the top of the page.
38_ web viewer web viewer INST ALLING SIL VERLIGHT RUNTIME If your PC has not installed Silverlight Runtime or has just installed an old runtime version, you will be redirected to the Silverlight Runtime installation page automatically when accessing the web viewer.
English _39 ● WEB VIEWER 5. When done, click < Close >. 6. Close and restart the web br owser , and try to access the Web Viewer . When Silverlight Runtime is properly installed, you will see the Live screen.
40_ web viewer web viewer USING THE LIVE SCREEN Item Description Monitoring Move to the monitoring screen. b Playback Switch to the monitoring screen that plays recording data in the SD memory. c Setup Move to the Setup screen. Viewer Screen Displays the Live video on the screen.
English _41 ● WEB VIEWER Item Description PTZ Control the pan/tilt/zoom operations of the camera. The pan/tilt/zoom operations will be enabled only if the camera is connected to a pan/tilt-compliant receiver . Digital zoom You can use the mouse wheel to activate the digital zooming.
42_ web viewer web viewer T o toggle the audio sound 1. Click the [ Audio ( ) ] button. The corresponding button will be displayed in the Viewer . 2. Click the button to listen to / mute the sound as you wish. This button operates as a toggle button. T o toggle the microphone sound 1.
English _43 ● WEB VIEWER T o control the PTZ 1. Press the [ PTZ ( ) ] button. 2. When the PTZ button bar appears on the screen, use the dir ection buttons to adjust the camera angle, zoom factor or focus to your prefer ence. M For further details on PTZ use, refer to “ External PTZ setup ”.
44_ web viewer web viewer SEARCH AND PLA Y BY TIME 1. Click [ Search by Time ( ) ]. 2. Click a desired date in the calendar . The video on the specified date will be played. 3. If the video playback is stopped, select a time and click [ Play ( ) ] to play the video for the selected time.
English _45 ● WEB VIEWER T o back up the searched video 1. During playback, click [ ] on the scene to back up. Save as window appears. 2. Click [ Save ]. The screenshot will be backed up to the specified path. T o play the backup video The backup video will be saved in .
46_ setup screen SETUP You can configure the audio & video, network, event and system settings of the camera via the network. 1. In the Live screen, click [ Setup ( ) ]. 2. The Setup screen appears. AUDIO & VIDEO SETUP Video profile 1. From the Setup menu, select the < Audio & Video ( ) > tab.
English _47 ● SETUP SCREEN T o add a video profile You can add as many codecs as necessary so that a variety of profiles can be applied according to the recording condition. 1. Select a profile number . 2. Provide the name and select a codec. 3. Specify the conditions under which the codec will be applied.
setup screen 48_ setup screen What is GOP size? GOP (Group of Pictures) is a set of video frames for MPEG-4 and H.264 format compression, indicating a collection of frames from the initial I-Frame (key frame) to the next I-Frame. GOP consists of 2 kinds of frames: I-Frame and P-Frame.
English _49 ● SETUP SCREEN T o set the privacy zone You can specify a certain area of the camera video to be protected for your privacy. 1. Set it to < On >. 2. Specify the < Color > that will fill the privacy area. 3. When done, click [ Apply ( ) ].
setup screen 50_ setup screen Camera setup You can change the camera settings according to the environment where the camera is located. 1. From the Setup menu, select the < Audio & Video ( ) > tab.
English _51 ● SETUP SCREEN • AWC : Corrects the colors of the camera video to be optimized to the curr ent lighting condition and screen mode. Y ou may need readjustment if the lighting condition is changed. • 3200K : Set the color temperature to 3200K.
setup screen 52_ setup screen Exposure Setup You can adjust the exposure level of the camera. 1. Select < Exposure >. 2. Select each item and set it properly . • Brightness : Adjust the screen brightness. • Shutter mode : Adjust the electronic shutter of the camera.
English _53 ● SETUP SCREEN Special Setup 1. Select < Special >. 2. Select each item and set it properly . • DIS : Automatically compensates for the flicker on the screen. • Day & night : Y ou can switch the mode to adjust the black and white level as well as the colors.
setup screen 54_ setup screen OSD Setup 1. Select < OSD >. 2. Select each item and set it properly . • Camera title : Specify the camera title that will be displayed on the screen. Y ou can enter up to 15 characters for the title. • Camera title position x, y : Specify the coordinates wher e the camera title is displayed.
English _55 ● SETUP SCREEN 4. When done, click [ Apply ( ) ]. M All these operations above mentioned will be enabled only if the network camera is properly connected to the pan/tilt-compliant receiver . And the serial port for the pan/tilt operations should be properly specified.
setup screen 56_ setup screen NETWORK SETUP Interface 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < Interface >. 3. Set the < Interface > and < IPv6 setup > as necessary . • IP type : Select an IP connection type.
English _57 ● SETUP SCREEN Port 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < Port >. 3. T ype in each item in the Port menu as necessary . Neither the port range between 0 and 1023 nor port 3702 is available. • HTTP port : HTTP port used to access the camera via the web browser .
setup screen 58_ setup screen • Public DDNS : Select one of provided public DDNS servers when you use a public DDNS server . - Host name : Enter the name of the host (i.e., host name of Dyndns) that is register ed with the DDNS server . - User name : Enter the user name for the DDNS service.
English _59 ● SETUP SCREEN 5. Select a < CLASSIFICA TION > and specify the < MODEL NUMBER >. 6. Specify the product location with a description if necessary . 7. Click [ REGISTRA TION ]. The product will be added to the product list that you can check.
setup screen 60_ setup screen IP filtering You can create a list of IPs that you want to grant or deny access to them. 1. From the Setup menu, select the < Network ( ) > tab.
English _61 ● SETUP SCREEN Installing the certificate 1. Enter the certificate name. 2. Select the certificate file to be installed and certificate key , and click [ Install ( ) ] button.
setup screen 62_ setup screen QoS You can specify the priority to secure a stable transfer rate for a specific IP. 1. From the Setup menu, select the < Network ( ) > tab. 2. Click < QoS >. 3. Provide the IP addr ess. The default prefix is 32.
English _63 ● SETUP SCREEN • Enable SNMP v3 : SNMP version 3 will be active. - Password : Specify the default password for SNMP version 3. The default password is “admin4321”. The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product.
setup screen 64_ setup screen • E-mail configuration - Use SSL : Specify the use of SSL. - Server address : Enter the IP addr ess of the email server that you use for the email transfer . - Use authentication : Select whether to use authorization. - User ID : Enter the user ID for logging into the email server .
English _65 ● SETUP SCREEN T o make r ecording on the SD memory 1. Check the < T otal size > and the < Fr ee size >. 2. If the SD memory has a sufficient fr ee space, set < Record > to < On >. Otherwise, check the stored data and if you find them not important, then click < Format > to format the SD memory .
setup screen 66_ setup screen Alarm input You can set the alarm input type, activation time, and operation mode. 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Alarm input >. 3. Specify an input device. • T ype - Normal Open : It is normally open, but if it is closed, an alarm will be triggered.
English _67 ● SETUP SCREEN Motion detection 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Motion detection >. ❖ Motion d etection 1. Specify the use of motion detection. 2. Select a sensitivity level of the motion detection.
setup screen 68_ setup screen - An object hides other objects behind. - T wo or more objects overlap or one object divides in multiple portions. - T oo fast object (for a proper detection, one object should be found overlapping between contiguous frames).
English _69 ● SETUP SCREEN Network disconnect You can perform the saving/relay/preset operation after receiving an event of a physically disconnected network. 1. From the Setup menu, select the < Event ( ) > tab. 2. Click < Network disconnect >.
setup screen 70_ setup screen - Detection of the scene change may take some time (maximum 3 seconds) right after the change was made. - Once a scene change is detected, the network camera will resume a normal operating after a certain stability time (approx.
English _71 ● SETUP SCREEN • Use daylight saving time : If checked, the time will be set one hour before the local time zone for the specified time period. This option will be displayed only in areas wher e DST is applied. • System time setup : Specify the time and date that will be applied to your system.
setup screen 72_ setup screen Upgrade / Reboot 1. From the Setup menu, select the < System ( ) > tab. 2. Click < Upgrade / Reboot >. 3. Select a desired item and set it appropriately . • Upgrade : Performs upgrading the system. • Factory default : Resets the system to the factory default.
English _73 ● SETUP SCREEN T o save the curr ent settings and restore the backup settings 1. Click [ Backup ]. The Save As dialog should appear . 2. Specify the backup path with a proper file name, and click [ Save ]. The backup file will be saved to the specified path in the format of “ .
setup screen 74_ setup screen Log You can check the system log or event log. 1. From the Setup menu, select the < System ( ) > tab. 2. Click < Log >. 3. Select a log type. • Syslog : Y ou can check the system logs where any system changes are r ecorded including the time information.
English _75 ● APPENDIX appendix SPECIFICA TION Items Description Video Imaging Device 1/3” Super-HAD PS CCD Total Pixels NTSC : 811(H) x 508(V), PAL : 795(H) x 596(V) Effective Pixels NTSC : 768(H) x 494(V), PAL : 752(H) x 582(V) Scanning System Progressive (If WDR on, Interlaced Scan) Frequency NTSC : H : 15.
appendix 76_ appendix Items Description Operational Camera Title Off / On (Displayed up to 15 characters) Day & Night Color / B/W / Auto (IR Cut Filter) / External Backlight Compensation Off / BLC.
English _77 ● APPENDIX Items Description Network Ethernet RJ-45 (10/100BASE-T) Video Compression Format H.264, MPEG-4, MJPEG Resolution NTSC : 704x480, 640x480, 352x240, 320x240 PAL : 704x576, 640x480, 352x288, 320x240 Max. Framerate NTSC : 30fps, PAL : 25fps Video Quality Adjustment H.
appendix 78_ appendix Items Description Network Memory Slot SD/SDHC Memory Slot ONVIF Conformance Yes Language English, French, German, Spanish, Italian, Chinese, Korean, Russian, Japanese, Swedish, D.
English _79 ● APPENDIX PRODUCT OVERVIEW Unit : mm (inch) OUZ_IP XZ]U_ OU[IP XZ_U] OYU_ZIP ^Y OYUZ]IP ]W.
appendix 80_ appendix TROUBLESHOOTING PROBLEM SOLUTION I can’t access the camera from a web browser. y Check to make sure that the camera’s Network settings are appropriate. y Check to make sure that all network cables have been connected properly.
English _81 ● APPENDIX PROBLEM SOLUTION Cannot record into the SD memory card. y Check if the memory card is defective. A SD memory card is inserted but the product does not recognize it. y Check if the memory card is inserted in the proper direction.
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An important point after buying a device Samsung SNB-3002 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SNB-3002 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SNB-3002 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SNB-3002 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SNB-3002 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SNB-3002, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SNB-3002.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SNB-3002. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SNB-3002 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
