Instruction/ maintenance manual of the product VIP-2100 Planet
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1-port H.323/SI P E1/T1 T runk Gateway VIP-2100.
VIP-2100 User ’ s manu al - 1 - CONTENTS Chapter 1 VIP-2100 Introductio n ................................................................ .1 S YSTEM D ESCRIPTION ................................................................................... . 1 T ECHNICA L S PECIFIC A TION .
VIP-2100 User ’ s manu al - 2 - D IGI T M ANIPUL A T I ON ................................................................................... . 50 C AL L F L O W E DI T OR .............................................................................
VIP-2100 User ’ s manu al - 3 - A p pendix 4 Interface LED Descriptio n ................................................. . 1 16 A p pendix 5 Build-in V oice Prompt Inde x ............................................... . 1 17 A p pendix 6 T imezone to Count r y Mappi n g List.
VIP-2100 User ’ s manu al - 4 -.
VIP-2100 User ’ s manu al - 1 - Chapte r 1 V I P-2100 Introduction System D escription VIP-2100 i s a c ost e f f ecti v e solution for V oI P trunk gate w a y support i ng one-, port T 1/E1 V oI P trunks that pro v ides v oice and fa x o v er I P net w ork.
VIP-2100 User ’ s manu al - 2 - - Multiple con f igurat i on s a v ing - Pro v ides CDR (Call D e tail Record) - Built-in internal user authentication f or pre p aid & po s t p aid users Techn i.
VIP-2100 User ’ s manu al - 3 - - Selected dis c onnect c ause c ode & beha v ior Management Feature - OS and p r ogram upgradeable - Console port: RS - 232 port - T ELNE T - Full W eb management inte r f a c e & real t i me monitor - Front panel LCD - SNM P v 2 (H.
VIP-2100 User ’ s manu al - 4 - VIP-2100 D eta i l Specification s Feature VIP-2100 Ph y sical Dimen s ion 1 W id th 483mm 2 Hei g ht 44mm 3 Depth 450mm 4 Industrial ra c k mount Yes 5 Color Blac k .
VIP-2100 User ’ s manu al - 5 - 7 T 1 CAS DT M F/R1 M F E& M Bell Core Featur e Grou p D, W in k St a rt, E& M Dela y Start, E& M Featur e Group A Immediate St a rt, E& M Feature Gro.
VIP-2100 User ’ s manu al - 6 - 3 G.16 8 (Ech o Cancellation) Yes (3 2 ms) 4 Gain Control Yes 5 Im p ro v ed Echo Tail Su p pression Yes 6 Silence Suppression Yes 7 VAD Yes Mai n tenance 1 Administr.
VIP-2100 User ’ s manu al - 7 - SIP Protoc o l Support 1 Cause Code M appin g Yes 2 HTTP D i g est Authe n tication Yes 3 SIP Call on Hold Yes 4 SIP Earl y M edia Yes 5 SIP O v erload Redire c t Yes.
VIP-2100 User ’ s manu al - 8 - 7 H.323 t o SI P FAX Rela y Yes 7 PSTN to H.32 3 Call Yes 8 PSTN to P S TN Call Yes 9 PSTN to SI P Call Yes 10 SIP t o H.
VIP-2100 User ’ s manu al - 9 - 6 VoIP Prepaid Supp o rt Yes Embedded A A A 1 Embedded Prepai d Ser v ice Yes 2 Embedded Po s tpaid Ser v ice Yes 3 Point/second Calculatio n Yes 4 Second/point calcu.
VIP-2100 User ’ s manu al - 1 0 - VIP-2100 Appearance D escription VIP-2100 Front Panel: Functions: 1: Po w er LED 2: Net w ork1 Inte r f ace LED 3: Net w ork2 Inte r f ace LED (not used) 4: H/D LCD.
VIP-2100 User ’ s manu al - 1 1 - Chapte r 2 Logon V I P-2100 After c onnected E1/T1 & Ethernet c ables i nto the VIP-2100, turned on the po w e r .
VIP-2100 User ’ s manu al - 1 2 - S tep 3: The screen s ho w s the Home Page of VIP-2100 as f igure 2.1-3. Figure 2.1-3 Network Configuration S tep 1: After succes s full y logon to the s y stem, w e need to change the net w ork con f iguration. Click Control → Ne t w o rk to s etup the net w ork parameters as f igure 2.
VIP-2100 User ’ s manu al - 1 3 - S tep 2: Enter the deser v ed I P addres s , Submask and de f ault gate w a y . Appl y the c hange b y clicking app ly button as f igure 2.
VIP-2100 User ’ s manu al - 1 4 - Figure 2.3-2 S tep 3: Enter current date and time. Appl y the change b y clicking A p p ly button as f igure 2.3-3. Figure 2.3-3 S tep 4: The screen w ill sho w s “ Setup system time s u ccessfully! ” It means the S y stem T ime sett i ng is succes s f ull y changed as f igure 2.
VIP-2100 User ’ s manu al - 1 5 - Figure 2.4-2 Field Description: • User ID: Login User ID • Pass w ord: Login Pas sw ord • Con f irm Pass w ord: Con f irm ne w pass w ord again S tep 3: W hen sc r een sho w s “ Create use r account successfully! ” It means user account sett i ng is succes s f ull y created as f igure 2.
VIP-2100 User ’ s manu al - 1 6 - Rel o gin S tep 1: Click Control → Relogin to relogon b y another user ac c ount as f igure 2.5-1. Figure 2.5-1 S tep 2: Enter ne w User ID and Pass w ord to r elogon the VIP-2100 as f igure 2.5-2. Figure 2.5-2 S tep 3: The screen s ho w s the Home Page of VIP-2100 as f igure 2 - 5-3.
VIP-2100 User ’ s manu al - 1 7 - Chap t e r 3 H.323 Gatekeepe r an d S I P Proxy Mo d e Con f ig u ration Environment u sed in this ch a pter Process: PSTN → H.323 Call: DNIS (1001) → Make H.323 - Gatekeepe r Call (1001) → SI P Call: DNIS (8888) → Make SI P – SI P Prox y Call (8888) H.
VIP-2100 User ’ s manu al - 1 8 - Interface Conf i guration T his s ection is going to setup the V oI P inte r face. S tep 1: N o w w e are going to setup the V oI P inte r f ace, click Configuration → Interface to s etup V oI P T 1/E1 inte r face as f i gure 3.
VIP-2100 User ’ s manu al - 1 9 - Frequen c y changed p aramete r s: (Refe r to section “ Interface Configuration ” for more de t ail) • I P Address: 192.168.19.174 • Subnet Mas k : 255.255.255.0 • Default Gate w a y : 192.168.19.254 • PCM T y pe: A-la w or Mula w ☻ Caution: Subnet Mask d o es not suppor t Supernet.
VIP-2100 User ’ s manu al - 2 0 - S tep 2: Sele c t the trunk to be mod i f i ed, and c lick Modify button a s f i gure 3.2- 2. Figure 3.2-2 S tep 3: M od i f y the trunk parameters (i.e. T runk T y pe, T ermin Side, T r unk Mode, Proto c ol T ag, L i ne Code) and appl y the change b y clicking A p p ly as f igure 3.
VIP-2100 User ’ s manu al - 2 1 - S tep 4: After mod i f i c at i ons are made to the T r unk Con f iguration, the screen come s bac k the page o f T runk Configuration as f igure 3.2-4. Figure 3.2-4 H.323 Configu r ation T his s ection is going setup the H.
VIP-2100 User ’ s manu al - 2 2 - S tep 3: Y ou can see the screen displa y the ne w con f iguration of the H.323 Configuration as f igure 3.3-3. Figure 3.3-3 SIP Configurat i on T his s ection is going setup the SI P p aramete r . I f y ou onl y need H.
VIP-2100 User ’ s manu al - 2 3 - • Primar y Outbound Prox y Ser v er: 192.168.19.150 • Primar y Outbound Prox y Port: 5060 • Primar y Outbound Prox y User: 173 • Primar y Outbound Pa s s w ord: 173 S tep 3: Y ou can see the screen displa y the ne w con f iguration of the SI P Configuration as f igure 3.
VIP-2100 User ’ s manu al - 2 4 - S tep 2: Enter the related parameters and cli c k A pp ly button as f igu r e 3.5-2. Figure 3.5-2 Field Description: • Group ID: 0 (DM Group ident i f y ) • Description: H.323: H 323 In Drop SIP: SI P In Drop S tep 3: Click the Ne w created DM and De t ail button to add digits setting as f igure 3.
VIP-2100 User ’ s manu al - 2 5 - S tep 5: Create a ne w H.323 DM Group “ 1 ” and DM detail is s ho w as follo w s: Figure 3.5-5 H.323 Incoming Call DM Setting: • Matched Pattern: 5 ( pattern to be mat c hed) • Group ID: 1-H323 In Drop (belong to this DM group) • Drop: 5 (drop digits) H.
VIP-2100 User ’ s manu al - 2 6 - • Drop: 1 13 ( drop digits) SI P inco m ing call ↓ Dialed numbe r : 1 1307688222 ↓ Match the p attern 1 1307 ↓ Delete 1 13 (Drop) ↓ Ne w dialed number b ecomes 07688222 S tep 6: Create a PSTN incoming call DM G r oup “ 3 ” and DM detail i s sho w as follo w s: Figure 3.
VIP-2100 User ’ s manu al - 2 7 - Outbound/Inbound DM Group) or Call Fl o w (refer to section “ C all Flow Editor ” ) to take e f fect. Chapte r 4 C a ll Flow E d ito r Call Fl o w Editor is u s ed to control the call beha v ior including v oice prompt, AAA, DM … et c .
VIP-2100 User ’ s manu al - 2 8 - S tep 2: Drag and prop the required component icon into the w orkspace a s f igure 4 - 2. Figure 4-2 Right click the co m ponent to bring up the component propriet .
VIP-2100 User ’ s manu al - 2 9 - o Failed Rea s on: Return code f rom RADIUS ser v er o Line Propriet y: - In v alid Account - Account In Use - Zero Balance - Account E x pired - O v er Credit Limi.
VIP-2100 User ’ s manu al - 3 0 - o Check Parameter: Check parameter t y pe (DNIS, ANI … .) o Digit From: S tart digit f r om o Digit T o: End digit to o V alid T o: If the chec k ed v ariable is .
VIP-2100 User ’ s manu al - 3 1 - -DNIS: Called numbe r -ANI: Calling number -IP: In c oming I P address -User: User ID o Allo w T o: I f it is met the AC L de f ined o Disallo w T o: I f it is not met the AC L de f i ned • C T B: C all T y pe Bran c h o PS T N T o: Route for PS T N c all o H.
VIP-2100 User ’ s manu al - 3 2 - o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Appl y to DM group • MakeCall: Make Call to PS T N or H.323/SI P site o Route Mode: Gatekeeper Call or P2 P Call or PS TN … etc. ( for PS T N incoming call, plea s e s elect the Gate k eepe r , P2 P Call, or SI P Pro x y call T A; for H.
VIP-2100 User ’ s manu al - 3 3 - o Line Propriet y: -PS T N: PS T N disconnect reason code: -Normal Call Clear -User Bus y -No User Respon s e -No Ans w er -Call Reject - V oIP: V oI P disconnect r.
VIP-2100 User ’ s manu al - 3 4 - • PCUI: Prompt and Connect User In f o r mat i on o Pla y T y pe: Dial tone o r v oice prompt sele c tion o V oice File: V oice prompt f ile o Ma x D T MF: Ma x tor o f D T MF to be re c ei v ed. o Assign T o: Result (re c ei v ed D T MF) w ill be a s sign to o End o f D T MF: T he digit to indicate dial end.
VIP-2100 User ’ s manu al - 3 5 - • Set Data: Assign v alue to a v ariable o Assign T o: Assigned v ariable o Use S y sParam: Use sy stem p arameter to replace or not o V alue: ANI, DNIS, User ID .
VIP-2100 User ’ s manu al - 3 6 - Example Call Fl o w as figure 4-3. Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 10 1 1 H.323 T o: 1009 SI P T o: 1008 CIB Component ID: 10 11 In f o T y pe: ANI Pre f i x : 1 goto: 1010 (H.
VIP-2100 User ’ s manu al - 3 7 - Disc Component ID: 1005 Ne x t Component: 1006 Quit Component: 1006 1001 Route for H.323Gatekeeper call DM Component ID: 1009 DM Parameter: DNIS DM Group ID: H.
VIP-2100 User ’ s manu al - 3 8 - Example Use d Call Fl o w :.
VIP-2100 User ’ s manu al - 3 9 - D M : 1009 Call t o PSTN Ma k e Ca ll: 1007 Call t o PSTN S t ar t:1000 C T B :1001 PSTN to:1 0 11 H323 to: 1 0 09 SIP to: 1008 1011 P S T N in Ma k e Ca ll: 1010 Make Ga t ekee p e r cal l to H .
VIP-2100 User ’ s manu al - 4 0 - Load a Configuration: S tep 1: W hen y ou need to l oad a s a v ed con f i guration, click a s a v ed con f iguration (i.
VIP-2100 User ’ s manu al - 4 1 - Figure 3.8-4 Backup the wo r king configurations: S tep 5: T o backup the running con f igurat i on, click on Backup button, to bac k up lo c al hard disk. T he w hole running con f iguration w ill be compres s into a z ip f ile ( f ile name: e x port.
VIP-2100 User ’ s manu al - 4 2 - Appl y Change W hen y ou load a ne w w orki n g con f iguration, the s y stem must be restarted to t ake e f f e c t. S tep 1: Click Configuration → A pp l y Change , the screen sho w “ The change yo u mode need to restart the system for apply please confirm to restart or do it late r.
VIP-2100 User ’ s manu al - 4 3 - Chapte r 5 Peer t o Pee r M ode Co n fig u ration Environment u sed in this ch a pter Process: PSTN → H.323 Call: DNIS (822656991001) → DM (PSTN I n Drop) → Make H.323 - Pee r to Peer Call (1001) → SI P Call: DNIS (822656998888) → DM (PSTN In Drop) → Make SI P - Peer to Peer Call (8888) H.
VIP-2100 User ’ s manu al - 4 4 - H.323 Configu r ation S tep 1: C hange R egister T o Ga t ekeeper to “ No ” to enable peer to peer mode a s f igure 5.1-1. Figure 5.1-1 Frequen c y used p arameters: • Register to Gatekeeper: No SIP Configurat i on S tep 1: C hange SI P R egister to “ No ” to enable peer to peer mode as f igure 5.
VIP-2100 User ’ s manu al - 4 5 - Add r ess Book For making a Peer-to-Peer c all, the I P de v ice must has an addres s record in the phone book f or routing. S tep 1: Click A ddress Book adds a ne w address boo k f or the peer to peer calls, Ne w to add as f i gure 5.
VIP-2100 User ’ s manu al - 4 6 - S tep 3: Y ou can see the screen displa y s the ne w Address Book as f i gure 5.3- 3. Figure 5.3-3 ☻ Note: Y ou must apply the c h ange to take e f fect for the c h ange.
VIP-2100 User ’ s manu al - 4 7 - Call Fl o w (P2 P Mode ) : D M : 1009 C all to P S TN Ma k e Ca ll: 1007 C a ll to PS TN S t ar t:1000 C T B :1001 P STN to: 1 011 H 323 to: 1 009 SIP to: 1 008 1011 PS TN in to 1009 H .
VIP-2100 User ’ s manu al - 4 8 - Appl y Change Please r efer to secti o n “ A pp l y Change ”.
VIP-2100 User ’ s manu al - 4 9 - Chapte r 6 SIP to H.323 M ode Con f igu r ation Environment u sed in this ch a pter Process: SI P → H.323 Call: DNIS (8861001) → DM (SI P In Drop) → Make H.
VIP-2100 User ’ s manu al - 5 0 - Add r ess Book Please r efer to secti o n “ A ddress Book ” Digit Man i pula t ion Please r efer to secti o n “ Digit Manipulation ” Call Fl o w E dit o r P.
VIP-2100 User ’ s manu al - 5 1 - Appl y Change Please r efer to secti o n “ A pp l y Change ”.
VIP-2100 User ’ s manu al - 5 2 - Chapte r 7 A d vance Con f i g uratio n R efe r ence Configuration Syst e m Configuration S t art Path: Configuration → S y stem Figure 7.
VIP-2100 User ’ s manu al - 5 3 - • T ime E x pired Not i f y : Seconds to be not i f y ing caller before communication e x pired. T his f unction is u s ed for Pre-Pa i d calling card ser v ice and must c ooperate w ith RADIUS Ser v e r .
VIP-2100 User ’ s manu al - 5 4 - A d vance Interface Configuration: S t art Path: Configuration → Interface → A d vance Figure 7.2-2 A d vance Parameter Descriptio n : • Inte r f a c e ID: S .
VIP-2100 User ’ s manu al - 5 5 - v oice qualit y . Set to 12 w ill ha v e long v oice dela y but w ith better v oice qualit y • EC T ail Length: Echo Cancellation Length, de f ault v alue is 25ms.
VIP-2100 User ’ s manu al - 5 6 - Figure 7.3-1 Basic Parameter Description: • Inte r f a c e ID: S y stem p arameter • T runk ID: S y stem p arameter • T runk T y pe: T1or E1 s election • De.
VIP-2100 User ’ s manu al - 5 7 - - T 1 DMS100 ISDN - T 1 N T T ISDN: used to connect NT T INS - 1500 ISDN s tandard (Ja p an Onl y ) - T 1 HK T ISDN - T 1 QSIG - T 1 EURO ISDN - T 1 DMS100 MERIDIA .
VIP-2100 User ’ s manu al - 5 8 - Figure 7.3-2 A d vance Parameter Descriptio n : • Inte r f a c e ID: S y stem p arameter • T runk ID: S y stem p arameter • Src Num Plan: ISDN s ource number .
VIP-2100 User ’ s manu al - 5 9 - Rest Configur a t i on Reset a channel or a trunk idle s t ate. S t art Path: Configuration → Interface → De t ail → Reset Figure 7.4-1 S tart Path: Configuration → Interface → De t ail → Reset Figure 7.
VIP-2100 User ’ s manu al - 6 0 - Figure 7.5-1 Basic Parameter Description: • Register T o Gate k eeper: Register to Gatekeeper or not o Y es: Register to GK o No: Not register to GK • Gate k eeper IP: Gatekeeper I P Address • Gate k eeper RAS: UD P Port number listened on Gate k eeper (default: 1719) • E.
VIP-2100 User ’ s manu al - 6 1 - o Disable: Don ’ t use Fa s t S t art. o Enab l e Fast S t art Both Site: Use Fast S tart f or incoming call and outgoing H.323 calls o Fast S t art-H.323 incoming onl y : Enable Fast S tart for H.323 incoming calls onl y o Fast S t art-H.
VIP-2100 User ’ s manu al - 6 2 - • G .7 1 1 Psi z e: G .7 1 1 t r ansmission p acket si z e in ms ( default: 20ms) SIP Configuration S t art Path: Configuration → SIP Figure 7.
VIP-2100 User ’ s manu al - 6 3 - • Primar y Outbound Prox y Ser v er: T he I P add r ess o f an outbound Prox y the SI P S tack uses. • Primar y Outbound Prox y Port: T he port of an outbound Pro xy the SI P S tack uses • Primar y Outbound Prox y User: T he User ID o f an outbound Pro xy the SI P S tack uses.
VIP-2100 User ’ s manu al - 6 4 - Figure 7.6-2 A d vance Parameter Descriptio n : • T C P Enab l e: Re c ei v e SI P T C P call or not. • Ma x T C P Conne c tion: Ma x Call: T he ma x imum SI P T C P calls. • Outbound Use T CP: Use SI P T C P for outbound call or not.
VIP-2100 User ’ s manu al - 6 5 - • Application Pool Page Si z e: T he si z e o f page in the application poo l • Retran s mission T 1: T1 determines se v eral t i mer a s de f i ned in RFC3261.
VIP-2100 User ’ s manu al - 6 6 - • Public Signal Port: T he static mapped Port for R T P stream • Public R T P IP: The s tatic mapped R T P I P • Public R T P Port: The s tatic mapped R T P s t arting port • Public R T P Port Interval: The VIP-2100 has at least 30 R T P c hanne l s.
VIP-2100 User ’ s manu al - 6 7 - Behind N A T Example 1: VIP-2100 N A T Se r v er Setting One-b y -One S tatic I P Mapp i ng 192.168. 1 1 1. 1 12 210.59.163. 11 S tatic Port Mapping 192.168. 1 1 1. 1 1 1:5060 210.59.163.10:10000 VIP-2100 N A T Enable Setting: Public Signal IP: 210.
VIP-2100 User ’ s manu al - 6 8 - Access Cont r ol Access Control list can be used to f ilter the calls f o r ms the I P Net w ork, DNIS, and ANI . It m u st be used i n call flow edit to take e f fect . I P A CL S t art Path: Configuration → A ccess Control → I P A CL Figure 7.
VIP-2100 User ’ s manu al - 6 9 - DNIS A CL S tart Path: Configuration → A ccess Control → DNIS A CL Figure 7.7-3 Para m eters: • DNIS: Called part y number used f or f ilter • Access Mode: .
VIP-2100 User ’ s manu al - 7 0 - Ne w a Calling Rate: T he calling rate w ill ha v e different appea r ance for different calling rate poli c y set in Radiu configuration. Click Calling Rate button to add a ne w calling rate a s f igure 7.7-5. Figure 7.
VIP-2100 User ’ s manu al - 7 1 - Figure 7.7-7 N u mber Replac e T he purpose of “ Number Replace ” is to replace called number or calling number f or PSTN or I P . It m u st be used in call fl o w to t ake effect. S tep 1: It is use f ul for r eal PS T N number to v irtual V oI P number rep l acement.
VIP-2100 User ’ s manu al - 7 2 - Figure 7.9-1 Para m eters: • Group ID: Hunt i ng Group ID • Description: Descript i on o f H unting Group • Hunting Method: R oute select i on o Random: R andom select a trunk w ithin this hunting group o Priorit y : Select a trunk b y priorit y .
VIP-2100 User ’ s manu al - 7 3 - Call Routing T he call routing can be used f or hunt i ng a PS T N trunk b y pre f i x . S t art Path: Configuration → Routing Plan → Call Routing Figure 7.
VIP-2100 User ’ s manu al - 7 4 - Figure 7.10-1 Para m eters: • Auth IP: R adius Authentication Ser v er I P address (de f ault) • Auth Port: Radius Authenticat i on Ser v er Port • Acct IP: R.
VIP-2100 User ’ s manu al - 7 5 - o Disable: Don ’ t auto clean inacti v e user o Pre p aid User: Auto clean pre p aid u s er onl y o Postpaid U s er: Auto c l ean post p aid u s er onl y o All Us.
VIP-2100 User ’ s manu al - 7 6 - Chapte r 8 System Control System S t art p ath: Click Control → S y stem Figure 8.1-1 Para m eter: • Soft Reset: Soft Reset at VIP-2100 • Restart: Res t art t.
VIP-2100 User ’ s manu al - 7 7 - Para m eter: • T ime Zone: o S tandard: Use a prede f ined s tandard time z one (Refer T i m ezone to Count r y Mapping List ) o Customi z e: Use a u s er de f in.
VIP-2100 User ’ s manu al - 7 8 - Network DNS Server Setting: S tep 1: After succes s full y logon to the s y stem, w e need to change the net w ork con f iguration. Click Control → Ne t w o rk to s etup the net w ork parameters as f igure 8.3-1. Figure 8.
VIP-2100 User ’ s manu al - 7 9 - • Communit y Name: Communit y name for net w ork manager s y stem accessing • Access Rights: Gi v ing access right to the community S tart path: Click Control → SNMP → T rap Figure 8.
VIP-2100 User ’ s manu al - 8 0 - ☻ Note: 1. Y ou mast has a sou n d card in y our PC to r ecord the v oice. Y ou need to set Ne t w o r k securit y in order to execute this recordin g . Click T ool → Internet Option → Security → C ustom Level.
VIP-2100 User ’ s manu al - 8 1 - Ne w , Record: S tep 1: M ake s ure y ou ha v e ins t alled microphone or other de v ice w h en y ou w ant to record, Click Ne w and Record buttons to reco r d as f igure 8.
VIP-2100 User ’ s manu al - 8 2 - Figure 8.4-5 ☻ Note: The file na m e must be “ .raw ” file format . Open Remote File: S tep 5: Click O p en Remote File button to open v oice f ile at VIP-2100 and screen sho w s V oice File List as f igure 8.
VIP-2100 User ’ s manu al - 8 3 - Figure 8.4-8 Co p y : S tep 8: Sele c t the desired v oice range and cl i ck Co py button as f igure 8.4-9 8.4-9 Paste: S tep 9: Click Paste button to pa s te the v oice range as f igure 8.4-10. Figure 8.4-10 Cut: S tep 10: Select the desired v oice range and click Cut button as f igure 8.
VIP-2100 User ’ s manu al - 8 4 - Sa v e Remote A s: Refer the Section “ Sa v e Remote File ” Undo: S tep 13: Click Undo button to return mod i f ication, y ou c an s ee the con f iguration that ha v en ’ t be changed a s f igure 8.4-12. Figure 8.
VIP-2100 User ’ s manu al - 8 5 - Figure 8.4-14 Delete Remote f ile: S tep 16: Click Delete Remote file button to delete remote v oice f ile as f igure 8.
VIP-2100 User ’ s manu al - 8 6 - Figure 7.5-1 Field Description: • File Name: Upload the soft w are f ile name • Upload: Remote Upload the soft w are at VIP-2100 • Appl y : Remote appl y the .
VIP-2100 User ’ s manu al - 8 7 - Chapte r 9 System Mo n itor It pro v ides a w a y to monitor the s y stem s t atus. Line S u mmar y Status Sho w channel summa ry status.
VIP-2100 User ’ s manu al - 8 8 - Line D etail Sho w de t ail channel st atus. S t art Path: Monitor → Line De t ail Figure 9.2-1 Field Description: • Re f re s h Inter v al (second): Re f re s .
VIP-2100 User ’ s manu al - 8 9 - • T ime: E v ent created t i me • Source: E x ecu t able program • Categor y : E v ent t y pe (none, w elltech S ys … ) • E v ent ID: E v ent Log ☻ Note: Y ou can click Clear button to clea r all event log.
VIP-2100 User ’ s manu al - 9 0 - Debug Info S t art Path: Click “ Monitor → Debug Info ” Figure 9.4-1 Filed Description: • Get Log: Get debug log (-1~999) • Search: Search debug logs • Clear: Clear log Ping Y ou can use the “ Ping ” to check an I P is acti v e or not.
VIP-2100 User ’ s manu al - 9 1 - Chapte r 10 T el n et & R S-232 Con f igu ra tion VIP-2100 also can support to be managed b y T e l net or Con s ole port (RS-232) f or basic operations.
VIP-2100 User ’ s manu al - 9 2 - E v entlog: sh o w s y st e m log message Command Purpose [root#]e v entlog ? Usage: even t log [-clear] Exa m ple: e ven t l o g even t l o g -clear [root#]e v ent.
VIP-2100 User ’ s manu al - 9 3 - IP Address : 19 2. 168 . 5.10 Sub n et M as k : 2 5 5 .255 . 0.0 De f a u lt Ga te w a y : 19 2.1 6 8.1 . 254 D N S Servers : 1 9 2 .168 . 5.1 16 8 .95 . 1 .1 [root#] i pcon f ig – i p 61.220.126 28 – mask 255.255.
VIP-2100 User ’ s manu al - 9 4 - T ime: Reset or sh o w s y stem time Command Purpose [root#] time ? Usage : t i m e YYY Y -MM - DD HH:N N :SS Exa m ple : Ti m e 2002- 0 1-01 1 2:0 0 :00 [root#]tim.
VIP-2100 User ’ s manu al - 9 5 - Usag e 1 : t i m ezon e Zo ne (1 to 7 5) Au t oD a y lig h t ( Y o r N) Exa m ple1 : ti m ezo n e 1 Y Usag e 2 : t i m ezon e -custo m Bias D a y ligh t Bias D a y .
VIP-2100 User ’ s manu al - 9 6 - root irene [root#] use r admin -add irene Pass w ord : irene Con f irm : irene Add user Success. Add the new use r account: irene [root#] use r admin -de l ete 1 1 .
VIP-2100 User ’ s manu al - 9 7 - Chapte r 11 L CD Dis p lay Configuration VIP-2100 pro v ides a f r ont panel LCD for basic operations. Button List: Button List Description W hen the VIP-2100 is re.
VIP-2100 User ’ s manu al - 9 8 - E v ent Log: Configure LCD Displa y ▲ Pre v ious e v ent log ▼ Ne x t e v ent log Enter Sho w de t ail e v ent log ▲ Pre v ious line ▼ Ne x t line ESC Quit .
VIP-2100 User ’ s manu al - 9 9 - Enter Reset or not ESC Quit Reset con f igure ESC Quit to main menu Shu t d o w n: Configure LCD Displa y ▲ Select Shutdo w n or not ▼ Select Shutdo w n or not .
VIP-2100 User ’ s manu al - 10 0 - Ap p endix 1 Call F low E xa mple One Stage Dial i ng (Ga t ekeepe r Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.323 T o: 1007 SI P T o: 1005 1007 Route for H.
VIP-2100 User ’ s manu al - 10 1 - Component: 1006 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: Gatekeeper Finish T o: 1005 Failed Other T o: 1005 Disc Component ID: 1005 Ne x t .
VIP-2100 User ’ s manu al - 10 2 - One Stage Dial i ng (S I P Proxy Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.
VIP-2100 User ’ s manu al - 10 3 - 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: SI P Prox y Call Finish T o: 1005 Failed Other T o: 1005 Disconnect Component ID: 1005 Ne x t Comp.
VIP-2100 User ’ s manu al - 10 4 - One Stage Dial i ng (Peer to Peer Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.323 T o: 1007 SI P T o: 1007 1007 Route for SI P P r oxy or H.
VIP-2100 User ’ s manu al - 10 5 - 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: P2 P Call Finish T o: 1005 Failed Other T o: 1005 Disc Component ID: 1005 Ne x t Component: 1006 Q.
VIP-2100 User ’ s manu al - 10 6 - Two St a ge D ial i ng (Vo I P, P S T N mixed cal l ) Example Description: Componen ts Conten ts Call route from PSTN to I P Side S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1002 H.
VIP-2100 User ’ s manu al - 10 7 - MakeCall Component ID: 1008 Route Mode: SI P Prox y Call Finish T o: 1004 Failed Other T o: 1004 MakeCall Component ID: 1003 Route Mode: PSTN Finish T o: 1004 Fail.
VIP-2100 User ’ s manu al - 10 8 - Example Use d Call Fl o w : M a k e C a l l: 1003 C a l l t o P S TN Sta rt: 1000 C T B 1001 S I P i n t o 1006 H.
VIP-2100 User ’ s manu al - 10 9 - Two St a ge Dia l ing with AAA ( I P Side AAA) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1012 H.
VIP-2100 User ’ s manu al - 1 1 0 - Quit Component ID: 1014 1012 Route for H.323 call Disc Component ID: 1013 Ne x t Component: 1014 Quit Component ID: 1014 1012 Route for SI P call A nser Component.
VIP-2100 User ’ s manu al - 11 1 - Ne x t Component: 1006 AAA Component ID: 1006 T y pe: Authori z ation Success to: 1021 Failed to: 1022 Failed Rea s on: - In v alid Account - Account InUse - Zero Balance - Account E x pired - O v er Credit Limit - Number o f Retries E x ceeded - Insu f f icient Balance PD Component: 1021 V oice File: 0004.
VIP-2100 User ’ s manu al - 1 1 2 - Component ID: 1014 Example Use d Call Fl o w : S t ar t :1000 C T B : 1001 P S T N to : 1012 H . 323 t o : 1013 SIP to : 1019 1025 P S T N in M a k e Ca ll : 1012.
VIP-2100 User ’ s manu al - 1 1 3 - Ap p endix 2 J ava p lug - in I nstallation Y ou need to in s tall Ja v a Plug-in before using call f l o w edito r , prompt manager and upgrade. Please con f i r m y ou J RE v ersion is 1.4.1_02 or abo v e i f y our PC has alread y installed Ja v a.
VIP-2100 User ’ s manu al - 1 1 4 - Ap p endix 3 Retrieve CD R Infor m atio n J Retrie v e method example (stop20040305.log) b y f tp: C:>ftp 192.168.19. 1 17 Conne c ted to 192.168.19. 1 17. 220 Ser v er read y User (192.168.19. 1 17: ( none)): root 331 Pass w ord required f or root.
VIP-2100 User ’ s manu al - 1 1 5 - Call-Originate : originate or ans w er Setup- T ime : Call initiate time (UTC time) Acct-Session-Id : N/A Acct-Dela y - T ime : N/A Billing S top CDR: • File na m e: S T O P y yyymmdd.
VIP-2100 User ’ s manu al - 1 1 6 - A p pen d i x 4 Interf a ce L E D Desc r iptio n Interface Real Panel: Ethernet LED: T runk LED: T runk RJ48 W iring:.
VIP-2100 User ’ s manu al - 1 1 7 - Ap p endix 5 Build - in Voice P r ompt In d ex File Na me Description 0001.raw Please enter the destination 0002.raw Please enter y our use r ID 0003.raw Please enter y our p as sw ord 0004.raw Y ou ha ve 0005.raw User ID or p ass w ord is in v alid.
VIP-2100 User ’ s manu al - 1 1 8 - Ap p endix 6 Timezo n e to Country Ma p ping List Green w ich M ean Time & Country List T ime Zone (GM T -12:00) In t erna t io n al Date Li n e W est 21. D at e li n e S t a n dard Ti m e (GM T - 1 1:00) Mi d w a y Islan d , Sa m oa 58.
VIP-2100 User ’ s manu al - 1 1 9 - (GM T +02:00) A t hens, Is t an bul , Minsk 34. G T B S t a nda r d Ti me (GM T +03:00) N air o bi 22. E. A f rica S t a nda r d Ti me (GM T +03:00) M osc o w , S t. Peters b urg, V o l g ograd 54. R ussian S t a ndard T i me (GM T +03:00) K u wait, R i y a dh 03.
VIP-2100 User ’ s manu al - 12 0 - Ap p endix 7 IP Ban d width Req u iremen t Compression Packet duration 1 voic e paths Bandwi d th (kbps) 30 voic e paths Bandwi d th (kbps) 60 voic e paths Bandwi d th (kbps) 120 voic e paths Bandwi d th (kbps) 30 ms 32 960 1920 3840 60 ms 21.
VIP-2100 User ’ s manu al - 12 1 - Ap p endix 8 R elease Com p lete Cau s e Code H.225 R elease Complete Reason to ca u se IE mapping RelaseCompleteReason code Corresponding Q.
VIP-2100 User ’ s manu al - 12 2 - PSTN to SI P Ca u se C ode Mapping PSTN Cause Code Description SI P E v ent 1 Unallocated number 404 N ot found 2 No route to s pec i f ied t r ansit net w ork 404.
VIP-2100 User ’ s manu al - 12 3 - SI P to PSTN Ca u se C ode Mapping I P E v ent Description PSTN Cause Code 404 N ot found No route to dest i nation 3 486 U s er here User busy 17 18 18 480 T empo.
VIP-2100 User ’ s manu al - 12 4 - Ap p endix 9 R ADI U S Form a t Attribu t es R A D I US Format V2.0 Start Accounting Request Attributes A t tri-bute Name Des c ription Format Sample 4 NAS- I P-Ad.
VIP-2100 User ’ s manu al - 12 5 - S top A c count i ng Reque s t A ttr i but e s A t tribute N A M E Des c ription Format Sample 4 NAS- I P-Address I P Address o f the I n-Bou n d gat e w ay Nu m e.
VIP-2100 User ’ s manu al - 12 6 - Authentication Request Attributes A ttribute N A ME Description Format Sample 4 NAS-IP- Address I P Address o f the In-Bound gate w ay Numeric 4 b y tes unsigned l.
VIP-2100 User ’ s manu al - 12 7 - Authorization R e quest Attributes A ttribute N A ME Description Format Sample 4 NAS-IP- Address I P Address o f the In-Bound gate w ay Numeric 4 b y tes unsigned .
VIP-2100 User ’ s manu al - 12 8 - Ap p endix 10 Q u ick Start Check List Host Ne t w ork: I P Addres s: _____. _____. _____. _____ Sub- M as k : _____. _____. _____. _____ De f au l t-Gate w a y: _____. _____. _____. _____ Interface Ne t w o r k: I P Addres s: _____.
VIP-2100 User ’ s manu al - 12 9 - 180 S D P: p Y es p N o 183 S D P: p Y es p No Local Cod e c Codec: p G .7 1 1 a-l a w p G .7 1 1 u-l a w p G .729 p None p G .
VIP-2100 User ’ s manu al - 13 0 - p E1 R 2 MF C hina ANI 7 d igi t s p E1 R 2 MF C hina n o AN I p E1 R 2 MF C hina n o ANI 7 digi t s p E1 R 2 MF C zech- R ep ub lic ANI p E1 R 2 MF C zech- R ep u.
VIP-2100 User ’ s manu al - 13 1 - p E1 R 2 MF V e n e z u el a - ANI p E1 R 2 MF V e n e z u el a - ANI 7 d i g i t s p E1 R 2 MF V e n e z u el a - n o ANI p E1 R 2 MF V e n e z u el a - n o ANI 7.
VIP-2100 User ’ s manu al - 13 2 - VIP-2100 FAQ Q1. Forgotten use r p ass w ord to logon VIP-2100. Answer: a. Logon b y a user has Administrator right to re s et the u s er ’ s p ass w ord b. Use the LCD control p anel to change the user id: admin or root ’ s pass w ord.
VIP-2100 User ’ s manu al - 13 3 - Q5. VIP-2100 cannot make a s u ccess call. Answer: a. Check PS T N t r unk read y to w ork or not. Y ou need to ha v e the follo w ing e v ent generated - “ 9504: trun k ala r m clear (trunk #) ” b. Check VIP-2100 is registered to H.
VIP-2100 User ’ s manu al - 13 4 - Q8. Does VIP - 2100 can cooperate w ith the Cisco V oI P produc t s? Answer: T he short ans w er is “ yes ” . The follo w ing con f i guration e x ample can be used for normal and f a x call.
VIP-2100 User ’ s manu al - 13 5 - session t ar g et sip-se r ver f ax rate 144 0 0 f ax protocol t 3 8 ls-re d un da n c y 1 hs-redu n dan c y 1 f all b ac k cisco sip-ua li n e con 0 speed 1 15 2 00 li n e a ux 0 li n e v t y 0 4 Q9. VIP-2100 cannot register to Cisco gatekeepe r .
An important point after buying a device Planet VIP-2100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Planet VIP-2100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Planet VIP-2100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Planet VIP-2100 you will learn all the available features of the product, as well as information on its operation. The information that you get Planet VIP-2100 will certainly help you make a decision on the purchase.
If you already are a holder of Planet VIP-2100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Planet VIP-2100.
However, one of the most important roles played by the user manual is to help in solving problems with Planet VIP-2100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Planet VIP-2100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
