Instruction/ maintenance manual of the product 4940 Patton electronic
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SmartNode 4940 Series Multi-Por t T1/E1/PRI Enterprise V oIP Media Gat eway Getting Started Guide Sales Office: +1 (301) 97 5-1000 Techni cal Su ppor t: +1 (301) 975- 1007 E-mail: suppor t@patton.com WWW: www .patton.com Part N umb er: 07MSN4940-GS, Rev .
Patton Electronics Company , Inc. 7622 Ric kenbacker Drive Gaithersburg , MD 20879 USA Tel: +1 (301 ) 975-1000 Fax: +1 ( 301) 869-9293 Support: +1 (301) 975-10 07 Web: www.pa tton.com E-mai l: suppo rt@patt on.com T rademark State ment The terms SmartNode an d SmartWare are trademarks of Patto n Electroni cs Company.
3 Summar y T able of Contents 1 General information ..... ...... ........ ............ ...... ........ ............ ......... ........... ...... ......... ............ ........ ............ ...... .... 13 2 Applications overview ...... ........ ......
4 T able of Contents Summary Table of Contents ...... ............ ......... ........... ...... ......... ........... ......... ............ ...... ........ ............ ......... ... 3 Table of Contents .. ...... ...... ........ ............ ........
5 SmartNode 4940 Getting Started Guide Table of Con tents Facto ry-defa ult IP s ettings ....... ........... ............ ................. ...................... ................. ....................... ........... ...... .2 8 Connecting the S martNode to the n etwork .
6 SmartNode 4940 Getting Started Guide Table of Con tents C Cabl in g ...... ............ ......... ........... ...... ......... ........... ......... ............ ...... ........ ............ ...... ........ . .............. ...... ....... 47 Introd uction .
7 List of Fi gures 1 SmartNode 4940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 SN4940 rear pa nel . . . . . . . . . . . . . . . . . . . . . . . . .
8 List of T ables 1 General conven tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 SmartNode 4940 PRI Ports and Voice Channels . . . . . . . . . . . .
9 About this guide This guide descri bes the Smar tNode 4940 hardwar e, instal lation and basi c configurat ion. For det ailed sof tware configurat ion informat ion refer to the SmartWare Sof tware Configura tion Guid e and th e avail able Configura- tion Notes.
10 SmartNode 4940 Getting Started Guide Precau tions Notes, ca utions, and warnings, which have the foll owing meani ngs, are us ed throughout this guide to help you become aware of potential problems. Warnin gs are intended to pr event safety hazards that could result in per- sona l inju ry.
11 SmartNode 4940 Getting Started Guide Safety when working wi th electricity • Do not open the device when t he powe r cord i s connecte d. For s ystems without a power switch and without an external power adapter, l ine volt- ages ar e present wi thin th e device wh en the power cord is conne cted.
12 SmartNode 4940 Getting Started Guide General observat ions • Clean the cas e with a soft slightly moist ant i-static cloth • Place the unit on a flat surfac e and ensure free air circul ation .
13 Chapter 1 General i nformation Chapter cont ents SmartNode 4940 overview ....... ........... ................. ...................... ............ ................. ...................... ................. ....... 14 SN4940 model c o des ..........
SmartNode 4940 over view 14 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation SmartN ode 4940 overv iew As enter prises mov e toward unified communicati ons, the Smar tNode™ 4940 E nt.
SmartNode 4940 over view 15 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation SN4940 model codes The Smart Node 4 940 series co nsists of seve ral mode ls. Th ey diffe r in th e number of PRI ports and voice chan- nels s upport ed. Al l model s come e quipped with o ne 10/1 00/1000Base-T Ether net p ort.
SmartNode 4940 rear pa nel 16 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation SmartN ode 4940 rear panel The Smart Node 49 40 rear pa nel port s are de scribe d in table 3 .
SmartNode 4940 rear pa nel 17 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation Table 3. Rear panel ports Port Desc ript ion ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (se e figu re 2 ), connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem).
SmartNode 4940 front pa nel 18 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation SmartN ode 4940 front panel Figure 3 shows SmartNode 4940 f ront panel L EDs, the L ED definit ions are liste d in table 4 .
SmartNode 4940 front pa nel 19 SmartNode 4940 Getting Started Guide 1 • Gen eral info rmation Table 4. SN4940 Front and Rear panel LEDs LED Descript ion Note If an error occu rs, all LEDs wil l flash once per second. Power When lit, indicates power is applied.
20 Chapter 2 Applicatio ns over view Chapter cont ents Introd uction ................. ............................ ....................... ........... ................. ....................... ........... ....................... . 21 Application—Convert Legacy PBX to VoIP .
Introduction 21 SmartNode 4940 Getting Started Guide 2 • Applications overview Intr oduction Patton’s SmartN ode Enterprise VoIP Me dia Gateways deli ve r the features you need for advance d multis ervice voice and data network applic ations.
22 Chapter 3 Smar tNode installation Chapter cont ents Planning the in stallati on ...................... ...................... ............ ................. ...................... ................. ....................... . 23 Site lo g ........ ..
Plan ning t he instal latio n 23 SmartNode 4940 Getting Started Guide 3 • SmartNode in stallation Planning th e installatio n Before installing the gateway ro uter device, the following task s shoul.
Installing the gateway 24 SmartNode 4940 Getting Started Guide 3 • SmartNode in stallation • IP addres ses of central H. 323 gatekeeper (i f used) • IP addr esses and/or URL of SIP servers or Internet telephony service s (if used) • Login and pas sword for SIP or H.
Installing the gateway 25 SmartNode 4940 Getting Started Guide 3 • SmartNode in stallation Connect t he cabl es in th e foll owing or der: 1. Connect the T1 /E1 cables to the P RI T1/E1 ports (s ee Appendi x C on page 47 and Appe ndix D on page 52 ).
Installing the gateway 26 SmartNode 4940 Getting Started Guide 3 • SmartNode in stallation Connec ting the power supply 1. Insert the bar rel type connec tor end of the AC p ower cord in to the external po wer supply connector (see figu re 5 ). 2. Insert the female end of the power cor d into the internal power s upply connect or.
27 Chapter 4 Initial configuration Chapter cont ents Introd uction ................. ............................ ....................... ........... ................. ....................... ........... ....................... . 28 Con figuring th e desire d IP add ress .
Introduction 28 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n Intr oduction This chapter lead s you through th e basic step s to set up a new SmartNode and to download a config uration.
Loading the con figuration (opti onal) 29 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n Figure 6. Connecting the SmartNode to the network You can check the c onnection with the ping co mmand from the Smart Node to another h ost on the network.
Bootloader 30 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n After the Smar tNode has bee n rebooted the ne w startup configuratio n will be activated.
Bootloader 31 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n Star t-up with factory configuratio n Load a new ap plication i mage (S mart W ar e) via TF TP The following procedure downloads the application imag e (Sma rtWare) for the mainboard.
Bootloader 32 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n Note With the B ootloader, only the Ether net interface 0 /0 is available. The Boot- loader applies the IP address, subnet mask, and default gate way that were last confi gured by t he Bo otl oader itself or by another application (e.
Ad dit ion al inf orm ati on 33 SmartNode 4940 Getting Started Guide 4 • I nitia l conf igu ratio n Load a new ap plication ima ge (Sma rtWare) via the se rial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the co nsole.
34 Chapter 5 Contacting Patton for assistance Chapter cont ents Introd uction ................. ............................ ....................... ........... ................. ....................... ........... ....................... . 36 Contact inf ormati on .
Introduction 35 SmartNode 4940 Getting Started Guide 5 • Contacting P atton for assistance Intr oduction This chapte r contains t he foll owing info rmation: • “Contact information” —des cribes how to contac t Patton technical sup port for assistance .
Warranty Service and Returned Merch andise Authorizations (RMAs) 36 SmartNode 4940 Getting Started Guide 5 • Contacting P atton for assistance Out-of-war ranty serv ice Patton servic es what we sell, no matter how you ac quired it, inc luding malfunctioning p roducts that are no longer under warranty.
37 Appendix A Compliance information Chapter cont ents Comp liance .................. ................. ....................... ................. ...................... ............ ................ ....................... .......39 EMC ........... ..
Compl iance 38 SmartNode 4940 Getting Started Guide A • Compliance information Complia nce EMC • FCC Pa rt 1 5, Cl ass A • EN55022, Clas s A • EN55024 Safety • UL 60950-1/CSA C 22.
FCC Part 68 (ACT A) Stateme nt 39 SmartNode 4940 Getting Started Guide A • Compliance information FCC Par t 68 (A CT A) S tatement This equipme nt complies with P art 68 of FCC rules and th e requirements adopted by ACT A.
CE Declaration of C onformity 40 SmartNode 4940 Getting Started Guide A • Compliance information CE Declarat ion of Co nformity This equi pment conforms to the requirem ents of Counci l Directiv e 1.
41 Appendix B Specifi cations Chapter cont ents Voice conn ectivity ......................... ....................... ........... ................. ....................... ................ ....................... .......43 Data conn ectivity .........
Voice connectiv ity 42 SmartNode 4940 Getting Started Guide B • Specifications Note Refer to the software f eature matrix for the mos t up-to-date spec ifications.
Voice signalling 43 SmartNode 4940 Getting Started Guide B • Specifications G.711 Fax-Bypass V oice signallin g SIPv2 H.323v 4 SIP c all t r ansf er, redire ct Over lap or e n-bloc dia ling DTMF in-.
Management 44 SmartNode 4940 Getting Started Guide B • Specifications Manag ement Web-based GUI Industry st andard CLI with l o cal co nsole (RJ- 45, RJ-231, 9 600 bps, 8, N, 1) and re mote Telnet a.
Identification of the SmartNode devices via SNMP 45 SmartNode 4940 Getting Started Guide B • Specifications Identification of the SmartNode devices via SNMP All SmartNod e devices have as signed sysObj ectID (.iso. org.dod.internet .mgmt.mib-2.sys tem.
Identification of the SmartNode devices via SNMP 46 SmartNode 4940 Getting Started Guide B • Specifications Note The SysO bjectIDs fo r the SN49 40 G.SHDSL models are the s ame as the corresponding non-G.SHDSL models listed above. According to table 7 , an SNMP get request to .
47 Appendix C Cabling Chapter cont ents Introd uction ................. ............................ ....................... ........... ................. ....................... ........... ....................... . 49 Console .. ........... ........
Introduction 48 SmartNode 4940 Getting Started Guide C • C abling Intr oduction This section pr ovides informatio n on the cables used to connect the SmartN ode and the inte rface cards to the existing network inf rastructure and to third p arty products.
Ethernet 49 SmartNode 4940 Getting Started Guide C • C abling Ethernet Ethernet devices (10 Base-T/100Bas e-T/1000Bas e-T) are connec ted to the SmartN ode over a ca ble with RJ-45 plugs. T he Ether net port on th e SN4940 i s Auto-MDX and uses any str aight or c rossove r cable t o connect t o hubs, swi tches , PCs or other de vices.
E1 PRI 50 SmartNode 4940 Getting Started Guide C • C abling E1 PR I The E 1 PR I is usual ly connec ted to a PBX o r swi tch—loc al exchange (LE). Type and pin outs of these devices vary de pend ing on the ma nufac turer. In most ca ses, a st raight-through RJ-45 to RJ-4 5 can be used to connect the PRI with a PBX .
T1 PRI 51 SmartNode 4940 Getting Started Guide C • C abling T1 PR I The T1 PRI is usually conne cted to a PBX or switch—loc al e xchange (LE). Type and pin outs of these devices vary de pend ing on the ma nufac turer. In most ca ses, a st raight-through RJ-45 to RJ-4 5 can be used to connect the PRI with a PBX .
52 Appendix D Por t pin-outs Chapter cont ents Introd uction ................. ............................ ....................... ........... ................. ....................... ........... ....................... . 53 Console port ...........
Introduction 53 SmartNode 4940 Getting Started Guide D • Port pin- outs Intr oduction This section pr ovides pin-out i nformation for the p orts of the Smar tNode. Conso le port Confi guration se ttings: 960 0 bps, 8 bi ts, no parit y, 1 stop bit, no f low control Figure 14.
PRI p ort 54 SmartNode 4940 Getting Started Guide D • Port pin- outs PRI po rt Note Pins not listed are not used. Table 9. RJ45 socket 1000Ba se-T Pin Signal 1 TRD0+ 2 TRD0- 3 TRD1+ 6 TRD1- 4 TRD2+ 5 TRD2- 7 TRD3+ 8 TRD3- Tabl e 10.
55 Appendix E Smar tNode 4940 factor y configuration Chapter cont ents Introd uction ................. ............................ ...................
Introduction 56 SmartNode 4940 Getting Started Guide E • Smart Node 4940 factory configuration Intr oduction The fact ory configur ation se ttings fo r SmartNod e 4940 are as follo ws: #------------.
57 Appendix F En d user license agree ment Chapter cont ents End User License Agreement ............... ................. ...................... ............ ................. ...................... ................. ..... .. 58 1. Defi nition s .....
End User Licens e Agreement 58 SmartNode 4940 Getting Started Guide F • End user li cense a greeme nt End User License Agreement By opening this package, op erating the Designated Eq u ipment or downlo ading the Program( s) electronically , the End U ser agrees to th e followin g conditions: 1.
End User Licens e Agreement 59 SmartNode 4940 Getting Started Guide F • End user li cense a greeme nt If th e Progr am(s) are ac quired by or o n behalf of a un it or agency of the United States Gov.
An important point after buying a device Patton electronic 4940 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Patton electronic 4940 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Patton electronic 4940 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Patton electronic 4940 you will learn all the available features of the product, as well as information on its operation. The information that you get Patton electronic 4940 will certainly help you make a decision on the purchase.
If you already are a holder of Patton electronic 4940, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Patton electronic 4940.
However, one of the most important roles played by the user manual is to help in solving problems with Patton electronic 4940. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Patton electronic 4940 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
