Instruction/ maintenance manual of the product NN42030-110 Nortel
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Nortel Mobile Communication 3100 W eb User Interface User Guide T itle page.
Nortel Mobile Commu nication 3100 Release: 3.1 Publication: NN42030-11 0 Document st atus: Stan dard 04.0 3 Document release d ate: November 20 09 Copyright © 20 09 Nortel Networks All Rights Reserve.
Contents Web User Interface User Guide 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . .
Contents 4 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Making a call from the History or Se arch Resu lts screen 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent C alls . . .
Welcome Web User Interface User Guide 5 We l c o m e This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 W.
Welcome 6 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Revision history November 2009 S t andard 04.03. This d ocument is issued to support Nortel Mobile Communication 3100 Rele ase 3.1. T echnical updates were made. November 2009 S t andard 04.
Welcome Web User Interface User Guide 7 • Force all calls to voice mail us ing the Do Not Disturb option. • Communica te using of the following metho ds: • dial a number • select a contact from corporate search result • Available outbound call mo des: • Call-me-First—In this mode, your calls are set up in tw o stages.
Welcome 8 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009.
Getting started Web User Interface User Guide 9 Getting star ted This section contains the following topics: • “Enterprise requ irements” on page 9 • “Hardware requirements” on pag e 9 •.
Getting started 10 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 •N o k i a • Apple iPhone • Opera Languages English is the only supported la nguage. Licensing Provided that th er e is suff icie nt ca pa city on the system, the first time you log in to the system you receive a license to use the MC 3100 Web UI.
Configuring the MC 3100 Web UI Web User Interface User Guide 11 Configuring the MC 3100 W eb UI This section describes how to configure th e Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone numb er or device.
Configuring the MC 3100 Web UI 12 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Contact your administrator if you e nter your ID and password correctly but cannot log on.
Configuring the MC 3100 Web UI Web User Interface User Guide 13 5. Click Sign In . The initial setup page appears with the following message: You have no ph on e numbers configured yet.
Configuring the MC 3100 Web UI 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding a phone number 1. Click Settings to add the initial phone numbe r or device.
Configuring the MC 3100 Web UI Web User Interface User Guide 15 2. Click Add a new device . 3. In the Device Name box, type a unique name for the new ph one number or dev ice . 4. In the Number box, type the phone nu mber associated with the device nam e.
Configuring the MC 3100 Web UI 16 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Setting up a route schedule You can optionally set up a route sch edule so that at specific times you receive calls on a specific phone or device.
Basic functions Web User Interface User Guide 17 Basic functions This section contains the following topics: • “Logging on to the Web UI” on pa ge 17 • “Exiting the applicat ion” on page 2.
Basic functions 18 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 In the URL box, type the MC 3100 Web UI URL provide d by your adminis trator. For exam ple, http:/ /mc3100.
Basic functions Web User Interface User Guide 19 Figure 2: Lo gin page on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type yo ur passwo rd. 6. Select the This is a shared de vice/brows er check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed.
Basic functions 20 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 7. Click Sign In . The home pane appe ars. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu , Quit . Nortel recommen ds that you exit from the MC 3100 We b UI before you shut off your device.
Basic functions Web User Interface User Guide 21 2. In the box to the right of the tele phone icon, type the number to di al. 3. Click Call . The Home page lists the status of the call. 4. Answer the incoming call on the computer or your mobile device.
Basic functions 22 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Searching the corp orate director y 1. On the Home pane, in the box located to the rig ht of the magnifying glass icon, type a name (fir st or last) or search string.
Basic functions Web User Interface User Guide 23 Figure 4: Home page on an iPhone ( with keyboard) 2. Click Search . The search results appear on the Dire ctory Search page. The search results includ e all contacts where the first or last name match the en te re d se ar ch strin g.
Basic functions 24 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding more devices Add more phone numbers or devices wh er e you can be reach ed.
Basic functions Web User Interface User Guide 25 2. Click the new link. The Add a new device pane appe ars. 3. In the Device Name box, type a unique name. 4. In the Number box, type a number that is reachable fr om within your enterprise infrastructure.
Basic functions 26 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 5. Click Save . The Settings pane appe ars listing the device. Activating call routing Activate call routing to select a de vice as the default device for all incoming calls to your e nterprise ex tension.
Basic functions Web User Interface User Guide 27 W orking with voice mail You can use your Web UI with your Enterprise voice mail system. Checking voice ma il 1. On the Home pane, click Refresh . The Home page refr eshes an d one of the following messages appe ar: — Voicemail: No messages — V oicemail: New messages Retrieving voice mail 1.
Basic functions 28 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Mobile Do Not Disturb mode To stop calls from being sent to your mobile de vice, enable Do Not Disturb mode . When your dev ice is in Do Not Disturb mode, you cann ot place calls from the MC 3100 Web UI.
Basic functions Web User Interface User Guide 29 Placing a call on hold While on a call, you can plac e a call on ho ld. 1. To place a call on hold, press <prefix>6# . Releasing a call from hold You can release a call that you plac ed on hold. 1.
Basic functions 30 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Executing a blind transfer You can tran sfer a call directly to a th ird-party. 1. To execute a blind transfe r, press <prefix>1<number to dial># . 2. While the third part y is ringing , press <prefix>4# to transfer .
Acronyms Web User Interface User Guide 31 Acronyms Table 1 lists the acronyms used in this guide. Ta b l e 1 : A c r o n y m s Acronym Full Name MCC 3100 Mobile Commun ication Client 3100 MCG 3100 Mob.
Acronyms 32 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009.
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Nortel Mobile Communication 3100 W eb User Interface User Guide Copyright © 2009 Nortel Networks. All Rights Reserved. While the information in this document is belie ve d to be accurate and reliable.
An important point after buying a device Nortel NN42030-110 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel NN42030-110 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel NN42030-110 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel NN42030-110 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel NN42030-110 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel NN42030-110, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel NN42030-110.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel NN42030-110. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel NN42030-110 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
