Instruction/ maintenance manual of the product NTC-30WV Netcomm
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NTC-30WVV Outdoor HSPA+ WiFi Router with Voice USER GUIDE.
2 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Copyright Copyright© 2012 NetComm Wireless Limited. All rights reserved.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 3 Table of Contents Overview .......................................................................................................................................
4 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Overview Introduction This document details the process of installing the NTC-30WV as well as mounting and deployment advice.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 5 AVERAGE TRANSMIT POW ER 802.11b 14.11 dBm 802.11g 13.32 dBm 802.
6 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Product Introduction Product Overview Industrial-grade outdoor fixed wireless data gateway designed for rug.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 7 Physical Dimensions and Indicators LED Indicators The NTC-30WV uses 7 LEDs to display the current system and connection status.
8 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com The 5 LEDs also indicate whether the device is MEP locked, SIM is not inserted and if the SIM is PIN or PUK locked by flashin g in certain patterns. Below is a table outlining the various LED flash sequences and their meanings.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 9 Physical Dimensions The following page lists the physical dimensions of the NTC-30WV , as well as the physical dimensions of the antennas and the included mounting bracket which can be used to attach the NTC-30WV to a pole or to provide a wall / ceiling mount.
10 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Figure 4 - NTC-3 0WV Antenna NTC-30WV 3G AND WIFI ANTENNA Length 180 mm Diameter 20 mm Weight 60 g (w/o NTC-30.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 11 Interfaces The following interfaces are available on the NTC -30WV: 1 2 3 4 5 6 Figure 5 - Bottom Moun ted Interfaces ITEM INTERFACE FUNCTION 1 WiFi Antenna Conne ctor (TNC) Connect one of the W iFi antennas here.
12 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com NTC-30WV Default Settings The following tables list the default settings for the NTC-30WV. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 13 Restoring Factory Default Settings Restoring the NTC-30WV factory default settings will era se any configuration c hanges you have made.
14 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Implementation and Deployment Scenario The NTC-30WV is a robust 3G ( DC -HSPA+ ) router that connects to the 3G n e twork and is mounted either on the wall or a pole and positioned in an optimal position on the outside of a property.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 15 Installation and Configuration of the NTC-30WV Hardware Installation Please refer to the NTC-30WV Installation Guide (available from the NetComm Wire less website) for instructions on assemblin g , mounting and placing the NTC-30WV .
16 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Powering the Router via a Power over Ethernet (PoE) Cable (Optional) Please refer to the Installation Guide for step - by -step instruc tions on connecting th e devices.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 17 Co nnecting wirelessly 1. Ensure WiFi is enabled on your device (e.g. computer/laptop/smartphone). 2. Scan for wireless networks in your area and connect to the network name that m atches the Wireless network name configured on the NTC-30WV .
18 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Configuring the NTC-30WV Logging on via the web-based user interface To log in to the management console and view the status and m a ke changes to your NTC-30WV, please follow the steps below: 1.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 19 Status The status page provides system related information and is displayed when you login to the NTC-3 0WV management console.
20 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Figure 14 - S tatus Page - LAN De tails ITEM DEFINITION IP The current LAN IP Ad dress and Su bnet Mask.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 21 ITEM DEFINITION Call Waiting Displays the status of the call waitin g function. Unconditional Call F orwarding Displays the status of unconditional c all forwarding.
22 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com ITEM DEFINITION Phone Module The phone module name, hardware a nd firmware versio n Module Boot versio n The installed bootlo ader version of the phone module . Module PRID The Protocol ID of t he phone module.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 23 Internet Settings This section describes how to set up the router to initiate a WWA N connection. There are 2 different ways to set up a WWAN connection via PPP: Initiating the PPP Connection directly from the router (most common).
24 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com To connect using a C onnection profile The router supports multiple APN profiles; these profiles allow you to configure the settings that the router will use to con nect to the 3G network.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 25 PPPoE The PPPoE page is used to configure a transparent PPPoE connection.
26 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Band / Provider The band settings page enables you to select which frequency band you will use for your connection and enables you to scan for available network operators in your area.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 27 SIM Security If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card.
28 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com LAN IP Setup The IP Setup page is used to configure the LAN Settings of the router and to enable or disable DNS Masqu erade. Figure 27 - IP Setup Settings The default IP of the Ethernet port is 192.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 29 DHCP The DHCP page is used to adjust the DHCP settings used by the router.
30 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Routing Static The Static Route page is used to add or delete static routes. Static routes can be used to facilitate communication between d e vices on different networks.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 31 RIP RIP (Routing Information Protocol) is used for advertising routes to other routers. Thus all the rout e s in the router’s routing table will be advertised to other nearby routers.
32 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com VRRP Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol designed to increase the availability of the default gateway servicing hosts on the same subnet.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 33 NAT Th e NAT page is used to configure the Network Addr ess Translation rules currently in use on the router.
34 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com DMZ The Demilitarised Zone (DMZ) enables a device to utilise a direct conn ection to the WAN. This means any incoming connections are forwarded directly to this device.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 35 VPN A Virtual Private Network (VPN) is a tunnel providing a private link betw ee n two networks or devices over a public network. D ata to be sent via a VPN tunnel needs to be encapsulated and as such is generally not visible to public networks.
36 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com IPSec IPSec operates on Layer 3 of the OSI model and as such can protect higher layer protocols.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 37 VPN - IPSec Field Descriptions ITEM DEFINITION Profile Type Select the type of VPN connection to use. Enable VPN Enable or Disable the VPN connection . Profile Name A name used to identify t he VPN conn ection.
38 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com OpenVPN OpenVPN is an open source virtual private network (VPN) program for creating point - to -point or server- to -multi-client encrypted tunnels between host computers.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 39 ITEM DEFINITION Profile Type Select the type of VPN connection to use. Enable VPN Enable or Disable the VPN connection . Profile Name A name used to ide ntify the VPN c onnection.
40 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com PPTP-Client The Point- to -Point Tunneling Protocol (PPTP) is a method for implementing virtual private networks using a TCP and GRE tunnel to encapsulate PPP packets.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 41 GRE When you select GRE, a list of configured GRE VPNs is displayed.
42 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com USSD The USSD page is used to send USSD (short SMS style) messages to the 3G service provider. Figure 40 - US SD Messaging USSD is a real-time messaging service usually utilised to perform mobile account related tasks such a s the following: 1.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 43 Wireless Settings Basic Th e b a sic configuration page is used to define the basic wireless settings for the NTC-30 WV such as the SSID and the type of wireless security in use.
44 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Security Settings You may choose from the following wireless security options: Open Shared WPA WPA- PSK WPA2 WPA2- PSK WPA- PSK -WPA2- PSK WPA1-WPA2 802.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 45 802.1x In order to use 802.1X security, you need to have a RADIUS s erve r on your network that w ill act as the authentication server. Please type in the details for your RADIUS server in the fields required.
46 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com 2. Configure the LAN IP Address of Access Point 1. In this example, it is set to the default address of 192.168.1.1: Figure 46 - WD S - Access Poin t 1 LAN IP Set up 3.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 47 4. Click Wireless Settings and then Basic. Enter the required details as listed in the table below: Figure 48 – WD S - Access Point 1 Repeater Mo de Setup OPTION DEFINITION Radio On/Off The Wireless Radio must be turned o n in order to use WD S.
48 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Access Point 2 – No connection to mobile broadband 5. Access Point 2 will act as a repeater for and provide internet access to its clients through Access Point 1 and therefor e does not require a Mobile Broadband connection to be established.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 49 7. Set the DHCP Server on Access Point 2 to Disable: Figure 51 - WD S - Access Poin t 2 DHCP Settings.
50 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com 8. Under Wireless Setup, select the same frequency channel as you did for A ccess Point 1. Enter an SSID to identify Access Point 2 and set Network Authentication to Open.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 51 Advanced Th e Advanced page is used to modify the advanced wireless settings for the router. These settings should not be changed unless you are aware of what effect they will have.
52 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com MAC / IP / Port Filter The Wireless LAN MAC / IP / Port filter feature ensures the network accessibility for the wireless client devices can be controlled.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 53 Station List The Station List page shows the number of devices currently connected to your NTC-3 0WV via WiFi. The MAC address, Host Name and IP address of these devices are displayed.
54 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Services Dynamic DNS Th e Dynamic DNS page is used to configure the Dynamic DNS feature of the router. There are a number of dynamic DNS hosts from which you can choose.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 55 System Monitor The System Monitor page is used to configure the behaviour of the Periodic Piing monitor function.
56 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com SNMP Th e SNMP page is used to configure the SNMP features of the router. Figure 59 - S NMP Settings SNMP (Simple Network Management Protocol) is used to remotely monitor the router for conditions th at may warrant administrati ve attention.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 57 SMS The SMS pages are used to perform functions using the built-in SMS tools application. The SMS Tools application offers basic SMS functionality such as sending a message, receiving a message and redirecting an incoming m essa ge to another destination.
58 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com SMS Configuration for Redirectio n Incoming text messages can be redirected to another mobile device and/or a TCP/UDP message server. Redirect To Mobile You can forward incoming text messages to a different destination number.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 59 New Message The New Message page is used to send an SMS text message to multiple recipients. Figure 61 - Ne w SMS Messa ge A new SMS message can be sent to a maximum of 100 recipients at the same time.
60 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Inbox / Outbox You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to an other mobile device from the SMS Inbo x.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 61 Diagnostics The Diagnostics page is used to configure the SMS Diagnostics and Com mand execution con figuration. This enables you to change the configuration or check on the status of the router via SMS commands.
62 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Enable Authentication Enable or disable checking the se nder’s phone number against the allowed sender “ White List ” for incoming Diagnostics/Command Execution SMS messages .
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 63 Max. Diag. SMS Tx Limit You can set the maximum number of acknowledgement and error message s sent when an SMS Diagnostics and /or Command is execut ed . You can set t he maximum limit on a per hour/day/week or month basis.
64 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com SMS Command format Generic Format for reading variables: get VARIABLE PASSWORD get VARIABLE Generic Format for.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 65 List of valid commands (which can be used in conjunction with the execute command) : “pdpcycle”, “pdpdown” and “pdpup” commands can have a profile numb er suf fix ‘ x’ added.
66 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com SMS Diagnostics Examples The examples below demonstrate various combinations of supported commands. This is no t a complete list. To obt a in a complete list, please contact NetComm.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 67 Auto Dial Use this page to configure the NTC-30WV to dial a pre-def ined number when you lift the handset of an att ached device. To use this function, set Enable Auto Dialling to “Enable” and typ e the number you want to dial when the handset is lifted.
68 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Load / Save Note: the Load/Save menu is only available to users logged in to the router using the user name root . To perform Firmware upgrade, device configuration backup and reset the gateway to factory defaults, you need to login as the root user.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 69 Upload Th e Upload page enables you to upload firmware files or user created application pack ages to the NTC-30WV.
70 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Figure 71 - R ecovery Console Banner To upload the main system software, click on “Application Inst aller”.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 71 Package Manager The Package Manager page is used to provide details of any user in stalled packages on the router.
72 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Administration Th e Administration page is used to enable or disable the firewall, remote administr a tion, telnet access and ping responses.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 73 System Configuration The System configuration page is used to specify an external syslog server and the TCP Keepaliv e settings. The TCP Keepalive can be used to ensure the WWAN connection does not disconnect due to inactivity.
74 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com TR - 069 The TR-069 (Technical Report 069) protocol is a technical specification also known a s CPE WAN Management Protocol (CWMP).
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 75 Logoff The logoff item will log you out of your web configuration session. Figure 78 - Logoff Reboot The reboot item will reboot the router. This can be useful if you have made configuration c hanges you want to implement or want to reboot the router.
76 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Technical Data The following table lists the hardware specifications of th e NTC-30WV. MODEL NETCOMM NTC-30WV Modem Module/Chi pset Sierra Wireless MC 8704 Memory RAM: 64MB DRAM Storage: 256MB Flash Operating Sys tem Embedded Linux 2.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 77 Additional Product Information Using the NTC-30WV to make and receive telephone calls The NTC-30WV provides ci.
78 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Call feature codes Quick Reference Table The NTC-30WV supports a number of call feature codes for supplementary services.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 79 Call Forwarding No Answer Call forwarding No Answer will divert all incoming calls to a phone n umber that you desire only if the incoming call is not a nswered.
80 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Call Forwarding Busy Call forwarding busy will divert all incoming calls to a phone nu mber that you desire only if your telephone is busy on anoth er ca ll.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 81 Appendix A: Tables Table 1 - Document R evision History .........................................................................................................
82 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com Legal and Regulatory Intellectual Property Rights All intellectual property rights (including copyright and tr.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 83 Product Warranty All NetComm products have a standard one (1) year warranty from date of purchase, however , some products have an extended warranty option (refer to packaging and the warranty card) (each a Product Warranty ) .
84 NTC- 30WV – Outdoor HSPA+ WiFi Router with Voice UM - 00003 www.netcomm wireless.com FCC Regulations: This device complies with part 15 of the FCC Rules.
UM - 00003 www.netcomm wireless.com NTC-30W V – Outdoor HSPA+ WiFi Router with Voice 85 Contact Address: N et Comm Wirel e ss Limited 18 -20 Orion Road, Lane Cove NSW 2066 Sydney, Australia ABN: 85 002 490 486 Website: www.netcommwireless.com Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.
An important point after buying a device Netcomm NTC-30WV (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Netcomm NTC-30WV yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Netcomm NTC-30WV - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Netcomm NTC-30WV you will learn all the available features of the product, as well as information on its operation. The information that you get Netcomm NTC-30WV will certainly help you make a decision on the purchase.
If you already are a holder of Netcomm NTC-30WV, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Netcomm NTC-30WV.
However, one of the most important roles played by the user manual is to help in solving problems with Netcomm NTC-30WV. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Netcomm NTC-30WV along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center