Instruction/ maintenance manual of the product 5140 NEC
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U S E R G U I D E M I T E L M I T E L I P A p p l i a n c e 5 1 4 0.
3 3 00 I C P - 7 .0.
-i- Contents ABOUT THE 5140 IP APPLIANCE 1 5140 IP Appliance Features 2 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle the handset! 3 Protect your hearing 3 Adjusting the viewing angle 3 FOR USE.
-ii- CALL HANDLING 8 Hold 8 Transfer 9 Conference 9 Conference Split 9 Add Held 10 Swap 10 Call Forward 11 Call Forward - Remote 12 Call Forward - End Chaining 13 Call Forward - Forced 13 Call Forward.
-iii- USING THE APPLICATIONS 30 Personal Directory 30 Corporate Directory 31 Call Logs 32 Speed Dials 33 Bookmarks 33 Online Services 34 Mitel Networks IrDA Module 35 Speech Recognition 36 USING VISUA.
-1- ABOUT THE 5140 IP APPLIANCE The Mitel Networks 5140 IP Appliance is a digital tele phone that also serves as a gateway to your company network, providing you with real-time access to applications and services such as web browsing, dire ctory management and visual voice mail.
-2- 5140 IP Appliance Features Feature Function 1 - Ringing Indicator flashes to signal an incoming call. 2 - Audio Device Controls switches between headset and handset operation; mutes the handsfree micr ophone; and adjusts the sound level. 3 - Command Keys invokes the comman d or function described by the adjacent label.
-3- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolon g ed use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you talk on the phone a lot, you may find it more comfortable to use a headset.
-4- CUSTOMIZING YOUR 5140 APPLIANCE Ringer Control To adjust the Ringer Volume whil e 5140 IP Appliance is ringing: z Press the volume cont rol button s located above the display. To adjust the Ringer Volume or Pi tch while the 5140 IP Appliance is idle: 1.
-5- Quick Key Programming You can program your quick keys using the 5140 IP Appliance or the Desktop Tool. The Desktop Tool is a companion applicat ion for the 5140 IP Appliance that runs on a PC. It all ows you to labe l the quick keys that you programmed.
-6- MAKING AND ANSWERING CALLS Make a call 1. If necessary, press PHONE VIEW to exit the current application. Press the quick key associated with the party you want to call. Dial the number usin g the dialpad keys. 2. Continue the call using the spea kerphone or lift the hand set.
-7- Speed Call - Personal To store a personal Speed Call number: 1. Press SETTINGS . 2. Press the More command key. 3. Press Speed Call command key. 4. Press a quick key that isn't a line key. 5. Do one of the following: To enter a new number , dial the number.
-8- Auto-Answer This feature automatically connects internal calls to your extension. Calls are announced by a single burst of ringin g; then, the microp hone and speaker are activated and the call is answered. You can co ntinue the call handsfree or use the handset.
-9- Transfer To Transfer an active call: 1. Press Trans/Conf command key. 2. Dial the number of the next party. 3. Do one of the following: To complete the Transfer , hang up or press the Release Me command key. To announce the Tr ansfer , wait for an answe r, consult, and th en han g up.
-10- Add Held To move a call on Hold to another line appearance: 1. Press the available line key. 2. Press the Add Held command key. 3. Press the line key with the flashing icon. To add a call on Hold to an exis ting conversation or conference: 1. Press the Add Held command key.
-11- Call Forward Call Forward lets you redirect incoming calls to an alte rnate number when your phone is busy, wh en you're not answerin g, or all the time. "Busy" (Internal, External, and Both ) redirects your calls when your telephone is busy.
-12- To cancel Call Forward: 1. Press SETTINGS . 2. Press the More command key. 3. Press the Forwarding command key. 4. Select the type of call forwarding. 5. Press the Save/off command key. 6. Press SETTINGS to exit the Se ttin gs menu. Call Forward - Remote To forward calls from a remote extension to your extension: 1.
-13- Call Forward - End Chaining To ensure that calls do not get fo rwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73 .
-14- Messaging - Callback To leave a message waiting indication on a telephone when you hear busy or ringba ck tone: z Press Leave A Msg command key. To respond to a message waiting condition on your telephone: Do one of the following: z Press Messaging followed by Call .
-15- To set a password (up to 7 digits, not including 0): 1. Press the Messaging command key. 2. Press the New Password command key. 3. Enter a password. 4. Press the Enter command key. 5. Enter the passw ord again. 6. Press the Enter command key. 7. Press SETTINGS to exit the Se ttin gs menu.
-16- USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually for accounting purposes. The co de identifies the account in the call records that your system generates.
-17- Callback To request a Callback when you reac h a busy or unanswered station: z Press the Call Me Back command key. To answer a Callback: z Lift the handset. To view and/or cancel outstanding Callbacks: 1. Press SETTINGS . 2. Press the More command key.
-18- Call Park The Call Park feature allows you to place a ca ll in a special ho ld state . You, or someone else, can then retrieve the call from any extension in the system. After parki ng the call, the s y stem can automatically connect you to paging equipment so that you can announce the call to the requested party.
-19- Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Press the Pickup Call command key. (See Quick Key Pro g rammin g for instructions o n pro g rammin g features to your phone.) To answer a call that is ringing at a extension not in your Pickup Group: 1.
-20- Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb quick key. To activate Do Not Disturb from a remote extension: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station to whi ch Do Not Disturb is to apply.
-21- Direct Paging Direct Paging allows you to page a party through their telephone speaker. To page another extension user: 1. Lift the handset. 2. Press the Direct Paging quick key. (See Quick Key Pro g rammin g for instructions o n pro g rammin g features to your set.
-22- Reminder To program a Reminder: 1. Press SETTINGS . 2. Press the Reminder command key. 3. Enter the time in 24-hour format. 4. Press the Save command key. 5. Press SETTINGS to exit the Se ttin gs menu. To view, change, and/or cancel a pending Reminder: 1.
-23- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets wi th Feature Control Switch must be installed in the dedicated head set jack on the ba ck of the phone. Installation will disable your handset microphone. Disconnectin g the headset at the jack or at the qu ick-disconnect plug restores handset operation.
-24- Calculator To use the Calculator: 1. Press SETTINGS . 2. Press the Calculator command key. 3. Use the telephone keypad as the numeric keypad. The * key is used as a deci mal point key. The followin g operations as well as the Clear Entry/Clear (CE/CLR) and another decimal point are presented as co mm and keys : ( x,÷, -, +, /, = ) 4.
-25- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup.
-26- Trunk Flash The Trunk Flash feature allo ws you to access Centrex features (if available) while you are talking on an ou tside call . To flash a trunk while talking on an outside call: 1. Press Trans/Conf . 2. Dial *57 for a single flash or *56 for a double flash.
-27- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to in form the other party that you are recording the conversation. For specific instructions, co nsult your System Administrator.
-28- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simp ly log in at the phone using your assigned Hot Desk User Extension Number a.
-29- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the so urce of the call and prov ide this info rmation to appropriate personnel or authorities.
-30- USING THE APPLICATIONS Personal Directory The Personal Directory provides easy a ccess to your pers onal address book. The main screen of the di rectory is your co ntrol center for all personal call management. From this screen, you ca n search entrie s and make calls.
-31- Corporate Directory The Corporate Directory is created and maintained by your System Administrator. From the Corporate Directory screen, you can perform searches, make a call, an d view details on entr ies in the directory. To access the Corporate Directory: 1.
-32- Call Logs Call Logs track up to 60 of your in coming, outgoing, and missed calls. It provides the name of each called or ca lling party, the date and time of the call, the phone number, call duration, an d the number of ca lls to or from that particular party.
-33- Speed Dials Speed Dials is an applicat ion that allows access to a list of phone numb ers that you can dial with on e or two key presses. Use the Desktop Tool to to add numbers to the list.
-34- Online Services Online Services provides access to applications an d information pro g rammed by your System Administ rator for your use. Onlin e services can include company news and events, and company stock quotes. To access Online Services: z Press ONLINE SERVICES , and then press the quic k key associated with the service you want to use.
-35- Mitel Networks IrDA Module The Mitel Networks IrDA (Infrared Di splay Adapter) Module provides a wireless connection betw een Mitel Networks' IP-b ased ICP an d the Palm Handheld Personal Digital Assistant (PDA).
-36- Speech Recognition Speech Reco g nition is an optional feature that allows you to interact with the system using your voice. With Speech Recognition, you can call people by saying their name and interact with the voice mail syst em using spoken commands.
-37- USING VISUAL VOICE MAIL Visual Voice Mail is an app lication that allows you to visually interact with the voice mail system. Before you can use voice mail, you must first set up your mailbox. To set up your mailbox: 1. Press VOICE MAIL . 2. Enter the default passcode ( 999 ).
-38- About the Voice Mail main screen The Voice Mail main screen contains a chronological list of the voice messages in your mailbox , with the mo st recent message listed first. By default, the first message is selected when the main scr een opens. You can scroll through the messages by using the Navigation keys.
-39- Sorting Messages By default, messages display in the orde r in which they were received from most to least recent. You can re-s ort your messages to display, z new messages first, and then the sa.
-40- Playing messages To play messages: 1. Access your mailbox. 2. Use the Navigation keys to select the message th at you want to play. 3. Press the Play Messages command key.
-41- Making and Replying to Messages To reply to a message: 1. Use the Navigation keys to select the message to which you wan t to reply. 2. Press the Reply command key. 3. Press the Record a Reply command key. 4. Record your message (see Recording Options below).
-42- Delivery Options A ddressin g Options You can specify recipients for your me ssages by entering mailbox numbers, selecting mailbox owners by name, or by using a distribution list.
-43- Recording Memos To record a memo to yourself: 1. Access your mailbox. 2. Press the More Choices command key repeatedly until Record Memo appears. 3. Press the Record Memo command key. 4. Press to start recordin g . (See the previous pa g e for recordin g options.
-44- Changing your Greeting s, Name and Passcode When you first set up your mailbox yo u recorded a greetin g and your name and selected a passcode. The User Options menu allows you to chan g e these at any time. There are two types of mailbox gree tings: "permanent " and "temporary".
TM , ® T rademar k of Mit el Network s Cor poration. © C o py r i ght 20 0 6 , M i t e l N et w o r ks C or p o r at i o n . All righ ts rese rved..
An important point after buying a device NEC 5140 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC 5140 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC 5140 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC 5140 you will learn all the available features of the product, as well as information on its operation. The information that you get NEC 5140 will certainly help you make a decision on the purchase.
If you already are a holder of NEC 5140, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC 5140.
However, one of the most important roles played by the user manual is to help in solving problems with NEC 5140. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC 5140 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
