Instruction/ maintenance manual of the product RJ-9 Multi-Tech Systems
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MultiModem ® Wireless EDGE, GPRS, CDMA Modems with Ethernet Interface User Guide.
Copyright and Technical Sup port Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 2 User Guide MultiModem ® Wireless EDGE, GPRS, and CDMA Mod ems with an Etherne.
Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 3 Table of Contents Chapter 1 – Introduction and Product D escription ..........................................................................
Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 4 Networks & Services ............................................................................................................ ...........
Chapter 1 – Introduction and Product Descr i ption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 5 Chapter 1 – Int roduction and P roduct Descr ipt ion This User Guide describes the MultiModem ® Wireless EDG E, GPRS, and CDMA modems with an Ethernet Interface.
Chapter 1 – Introduction and Product Descr i ption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 6 Application Example Ship Kit Contents The wireless modem i.
Chapter 1 – Introduction and Product Descr i ption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 7 Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public T elecommunication Network.
Chapter 1 – Introduction and Product Descr i ption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 8 Specifications Features EDGE Modems GPRS Modems CDMA Modem.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 9 Chapter 2 – Gett ing Star ted Wireless Account Setup Introduction Please see the wireless account Activation Notices located on the MultiModem CD.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 10 Step 2. Connect Antenna, Ethernet, & Power Antenna Connect a suitable antenna t o SMA connector. An antenna is supplied with the bundled package sh ip k it.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 11 Front Panel LEDs Once the power is connected, the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 12 Step 3. Set Your PC’s TCP/IP Address for Ethernet Functionality Once the wireless account is established and the modem i s proper l y connected, it is now time to set up the PC for the Ethernet functionality.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 13 Step 4. Important Prerequisite for Activating a CDMA Account If you are setting up you device for the GSM net work (G PRS and EDGE devices), you can skip Steps 4 and 5, and go to Step 6.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 14 Step 5. CDMA Activation Steps Note: The following steps are for CDMA devices onl y. GPRS and EDGE devices were activated once th e SIM card was inserted.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 15 7. Logout A fter Entering A ctivation Commands. a. After the last command is entered, press CTRL + ] (the right bracket). b. This prompt displays: telnet> Type quit and press Enter .
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 16 Step 6. Using AT Commands to Verify Signal Strength and Network Registration Important Note: Before you can use these commands, you must co mplete the previous steps in this cha pter.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 17 Checking Network Registration and Roaming Status Use this command to verify that the wireless MultiModem has bee n reg istered on a wireless network.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 18 Step 7. Configure the Ethernet Interface Using the Web Management Software You are now ready to configur e the Et hernet interface.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 19 Wizard Setup IP Configuration IP Address The default is 192.168.2.1. To chan ge it, simply enter yo u r own IP address. Mask The default is 255.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 20 Step 9. Connecting to the Internet Connecting to the Internet Through Your Cellu.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 21 11. From the workstation, open the command window by clicking the Start bu tton and selecting Run . 12. T ype CMD to open the command windo w.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 22 Chapter 3 – Using the W eb Management Sof tw ar e The Web Management soft ware configures the Ethernet functionality of your MultiM odem.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 23 Screen Parts Menu Bar Submenu Title Submenu Lis t Screen Buttons Screen Name Screen Input A rea Screen Buttons Home: Click this button to return to the Home screen.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 24 Web Management Software Screens The rest of this chapter describes each of the Web Mana ge ment software screens.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 25 General Configuration Date and Time: The system date and time display in these formats: DD/MM/YYYY / HH:MM:SS .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 26 IP Setup > DDNS Configuration DDNS (Dynamic Domain Na ming.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 27 IP Setup > SNTP Configuration General Configuration SNTP Client: Enable or disable the SNTP Client to contact the configured server on the UDP port 123 and set the local time.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 28 Daylight Saving Start Time Start Ordinal: Set the start ordinal to use during Dayli ght Saving mode. Options are first/second/third/fourth/l ast.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 29 IP Setup > Remote Configuration Remote Configuration Add Network/Host for Remote Configuration: Select a network or host from the drop do wn box.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 30 PPP PPP > PPP Configuration NAT Configuration NAT Enable/disable NAT (Net work Address Translation). The def ault is Enable .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 31 PPP General PPP Enable/disable PPP. The default is Enable . Dial-on-Demand: Enable/disable Dial-o n-D emand. The default is Enabl e .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 32 PPP > Wakeup-on-Call The Wakeup-on-Call feature allows the modem to wake up and in itiat e a connection when there is an incoming call.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 33 PPP > Wakeup-On-Call Examples Example 1 – Set Up the Ethernet Router to Activate on Incoming SMS Message Note: You must have firmware version 1.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 34 Example 2 – Determine if the Wireless Modem Is Supporting Incoming Calls and Caller ID 1. On the PPP > PPP Configuration screen, make sure that PPP is Disabled .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 35 Example 4 – Set Up the Ethernet Router to Activate on Matching Caller IDs Only: 1.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 36 PPP > Power-On Configuration The Power-On Configuration f eature a llows you to set an init ializatio n string that will be sent to the modem upon boot up.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 37 Networks & Services Networks & Services > Network Configuration Networks or Hosts can be added here.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 38 Networks & Services > Service Configuration On this screen you can specif y the stan dard set of well kn own services av ailable on the system.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 39 Packet Filters Packet Filters > Packet Filters. You can Delete or Edit a packet filter rule after it has been defined and a dded by using t he table at the b ottom of the screen.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 40 Packet Filters > DNAT Configuration Destination Network Ad.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 41 3. On the Packet Filters > DNAT Configuration screen, define the DNAT rule. Source – Select the original target net work/host of the IP packets that you now want rerouted.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 42 Packet Filters > Advanced Connection Tracking H323: Enable/disable the for warding of H323 packets across the firewall.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 43 GRE Tunnels GRE tunneling and GRE routing toget her ar e referred to Generic Routing Encaps ulati on (GRE). GRE Routing is an integral part of GRE tunneling.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 44 GRE Tunnels > GRE Routes Configuration GRE Routes Configuration Remote Network: Select the remote network for which the tra ffic destined to it must be routed through th e given tunnel.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 45 DHCP Server DHCP Server > Subnet Settings General Configur.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 46 DHCP Server > Fixed Addresses DHCP Fixed Configuration The DHCP server can be made to assign a fixed IP addres s for a particular user by identifying the MAC address.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 47 Tools > Service Status This screen displays the status of each service that is avail able at run time .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 48 Tools > Load Configuration Load Configur ation Browse File for Load Configura tion: Click the Browse button to ope n the file that a llo ws you to locate the configuration file.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 49 Statistics & Logs Statistics & Logs > Ethernet This is an example of the Ethe rnet Statistics & Logs screen .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 50 Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 51 Statistics & Logs > PPP Trace This is an example of the PPP Trace Statisti cs & Logs screen. It shows the PPP Trace messages.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 52 Statistics & Logs > SysInfo This is an example of the System Information Statisti cs & Logs screen.
Appendix – A Reference T able of Commonly Supported S ubnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 53 Appendix A – A R ef erenc e T able of Commonly Suppor ted Subnets This table lists commonly support ed Sub nets organi zed by Address.
Appendix – A Reference T able of Commonly Supported S ubnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 54 N.N.N.208 N.N.N.209-214 N.N.N.215 N.N.N.216 N.N.N.217-222 N.N.N.223 N.N.N.224 N.N.N.225-230 N.N.N.
Appendix B – Wireless Ante n na Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 55 Appendix B – W i re less Antenna The Antenna The antenna sub-system and int egration in the applicatio n is a major i ssue: Choice of antenna (t ype, length, performances, thermal resistance, etc.
Appendix B – Wireless Ante n na Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 56 Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provi ded when a single unit is purchased.
Appendix C – Firmware Upgr ade Using External T FTP Client Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 57 Appendix C – Firm w are Upg r ade Using Ex ter nal TFT P C lient Follow the steps below to install new firmware from the Multi-Tech Systems, Inc.
Appendix D – Multi-T ech S ystems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 58 Appendix D – Mult i- T e ch Sy stems , Inc. W arranty and R epair P olicies Mult i- T ech W arrant y St atement Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Appendix D – Multi-T ech S ystems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 59 Please direct your questions regar ding technical matters, product configuration, verification t hat the product is defective, et c.
Appendix E – Waste Electrical and Electronic Equipment Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 60 Appendix E – W aste Elect r ical and Elec t ronic E.
Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 61 Inde x A Access Poin t Name .................................................. 19 always-on networ k connec tion ...................................5 Antenna .
Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375B) 62 S Safe passw ord .........................................................25 Safety for Hazard ous Locat ions ................................. 7 Save configurati on in T ools .
An important point after buying a device Multi-Tech Systems RJ-9 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems RJ-9 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems RJ-9 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems RJ-9 you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems RJ-9 will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems RJ-9, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems RJ-9.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems RJ-9. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems RJ-9 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
